Speaker pop bug - Moto Z Force Guides, News, & Discussion

After a certain amount of time, or opening a certain app, the phone will develop this annoying speaker pop on some screen clicks. I haven't figured out what causes it yet but it happens even when the phone is set to "total silence". A reboot always fixes it. I had my screen clicks enabled but have turned them off and rebooted and everything is fine now. If I figure out which app or circumstances cause it, I will post the fix.

I'm having the same issue. Happens during app launch for pretty much all my apps.

kongyang9o said:
I'm having the same issue. Happens during app launch for pretty much all my apps.
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Click to collapse
Reboot fixes it temporarily. If you notice it happens after the speaker goes dormant. If the speaker is making continual sound it won't do it. Once to goes to make its first sound after sitting, it pops. Even does it on silent. Don't know what is triggering it yet.

Supposedly someone has done a FDR and no longer has the issue.
Sent from my XT1575 using XDA-Developers mobile app

benjamminh said:
Supposedly someone has done a FDR and no longer has the issue.
Sent from my XT1575 using XDA-Developers mobile app
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Click to collapse
I will let others try that first because it takes a couple hours to get everything back to the way I like it without root.

I have not experienced any kind of "pop" from my speaker at all...
Sent from my XT1650 using Tapatalk

Metfanant said:
I have not experienced any kind of "pop" from my speaker at all...
Sent from my XT1650 using Tapatalk
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Do you have the JBL mod?

seh6183 said:
Do you have the JBL mod?
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Yes, but I've only used it for maybe 5-10 minutes total
Sent from my XT1650 using Tapatalk

Metfanant said:
Yes, but I've only used it for maybe 5-10 minutes total
Sent from my XT1650 using Tapatalk
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Click to collapse
The pop has not returned today and the only thing I did different is not hook up the mod. It may be that.

kongyang9o said:
I'm having the same issue. Happens during app launch for pretty much all my apps.
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Click to collapse
Try disabling audio effects and rebooting.

shoeshine47 said:
Try disabling audio effects and rebooting.
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Click to collapse
Well that really wouldn't say much because a reboot fixes it every time by itself. Where is the audio effects setting?

I started noticing this in the Twitter app.
Sent from my XT1650 using Tapatalk

seh6183 said:
Well that really wouldn't say much because a reboot fixes it every time by itself. Where is the audio effects setting?
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Click to collapse
Settings --> Apps --> Menu --> "Show system"

I've noticed this as well. When scrolling through my FB or IG feed, any time a video starts playing (even with the sound defaulted to off), I hear a tiny lil speaker pop. It doesn't particularly bother me all that much, but I definitely noticed it.

I was thinking about it the other day and noticed it sounds a bit like a static pop. Kinda like when you plug a guitar into an amp when it's on. Might be some sort of initiation for the speaker. As long as it doesn't affect anything else or causes damage, I'm not too bothered by it. Especially hearing that it's as widespread it is.

hey guys ive figured out what is causing it but the solution might be some sort of software patch.
its the act of connecting to a BT device and then streaming audio like XM/Google music ect. once you disconnect the pop/snap sound appears on all things that activate the speaker. the twitter pull down is the best thing to test this with but it happens on all sounds from the first time you play a song/video to changing a ring tone ect.
here is a video of the sound. ive tried it on both my cars BT, a bose standalone BT speaker, and even and old FM transmitter and all the BT devices cause the pop once they are disconnected.
the reason why its happening is a little over my head but I was thinking something with DRM possibly?
another thing i discovered is it does not happen on the non Force regular Moto Z. I tested the exact same scenarios on it and it does no speaker pop
I was going to return my phone for another but this thread and a few others makes me think its a full on bug with the Force not a bad phone out of the box
ive tried a simple network reset clearing BT but that didnt work. before I try any luck with a factory reset or is it a waste of time?

Looks like this has been posted on the Moto forums https://forums.lenovo.com/t5/Moto-Z-Force/Speaker-issue/td-p/3382728
Sent from my XT1650 using Tapatalk

Well it makes sense why I've never heard it then...I've have not had my phone connected to a Bluetooth device
Sent from my XT1650 using Tapatalk

I have confirmed today that it definitely is not "mod" related. I haven't had my JBL hooked up in 48 hours and there has been no pop. I drove to work today listening to music through my truck speakers using bluetooth. Pop is back. @MCN1SMO was right, it is bluetooth related. The only way out is to reboot. LAME.

Just my two cents on the topic, I am not having this issue, however, I do use bluetooth daily, my phone has been on continuously for almost two weeks now. I work outside so use the JBL speaker and have my phone in my shirt pocket listening to music while working. I keep it at about 80% volume for battery life. I am averaging about 6 hours of listening a day.
Also I have my bluetooth connected to the work truck (Ford Sync) to and from work which includes a 4 hour commute home on Fridays and back on Sunday nights to the town I stay in during the week. I have yet to hear any kind of pop from either the JBL or device speakers.
Personally I keep bluetooth off when I am not connected to a device I am not sure if this has any effect or not but it could be worth testing if you are able to replicate the problem. I have been taking off the speaker when not using it as well, but have left it on a few days.
I do also remember reading about an issue with Pandora and bluetooth. I am not sure if Pandora is what you are using or not, if it is try something else and see if the problem persists. I stopped using Pandora a few years back when I was a mechanic and had a bluetooth adapter for a code scanner for cars. If I opened Pandora I would have to reset before the adapter would operate normally.

Related

[Q] Stock music player stopping randomingly

Hi,
The stock music player stops (actually pauses the music) randomly on my Samsung SGS, usually after around 30 mins of playback. Has anyone else encountered this issue?
I'm running 2.2.1 XXJPY on an unlocked 8GB SGS.
I certainly didnt have this issue. Are you using the headphones for listening to music?
Maybe, IMO, the headphones are loose and it is coming out. whenever you pluck out the headphones from the phone, the music pauses.
The headphones appear to be attached quite securely and most of my listening is done at work sitting at a desk. I'll try a different set of headphones though and see if they make a difference.
Sent from my GT-I9000 using XDA App
I am getting this as well even without headphones plugged in. Seems to be random - it can happen within 5 minutes, or it can play for hours without stopping.
This also happens to me, same with Power Amp, Music Mod, and the stock player. It just randomly stops playing every so often, it's very annoying.
I only listen through headphones and I have seen other threads that suggest it is something to do with the contact on the headphones but they are always securely fit in, and it happens on my brother's phone as well.
Most likely it has to do with the contacts.
Try to twiggle the plug a bit while listening to something. If music stops it's the plug.
I experience this issue with PowerAMP and the plug for my car stereo, when i just rotate it completely plugged in.
Anyone have anything else to offer on this? I know it's not a headphone connection issue as it happens when using bluetooth in the car as well. It happens with Poweramp, Listen and Audible so I guess it must be something to do with it killing the apps or something? It drives me mad!
I was experiencing this issue a year and a half ago when I owned an HTC legend. It happened then on stock rom and also CM6.
I've owned my SGS for about 8 months now and have experienced this bug on every rom I've tried (froyo, KC1, KG3, now CM7).
I've looked at the log files when this happens and it simply says something to the effect of "cannot read from source" or "premature end of file." (I can't remember exactly). Strange thing is, the music is only paused, I can hit play and resume right where it stopped, so there is obviously no issues with reading the file. It also happens when I'm listening to podcasts in google listen.
I've learned to live with it.
Also about the headphones, I use the external speaker when rocking my baby daughter to sleep sometimes and it happens then too.
thanks for sharing: I get this periodically and wasn't sure what was causing it
Have you tried fixing permissions?
Sent from my GT-I9000M using XDA App
Getinaf said:
Have you tried fixing permissions?
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Click to collapse
Can't really see how that would make a difference.
Sent from my GT-I9000 using Tapatalk
any luck yet?
xxbeanxx said:
Can't really see how that would make a difference.
Sent from my GT-I9000 using Tapatalk
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Click to collapse
I have the same issue, any luck with a solution?

[Q] Music Player starts after I hang up

Hi all,
this one is pretty amusing at times, but mostly frustrating. So I have a this HTC One which was shipped with Android 4.1. Everything was great. Then I updated to 4.2 using the normal "check for updates" procedures.
Now, whenever I hang up or ignore a call, my MP3 starts playing. Systematically. Sounds like a bluetooth issue (most of my calls are dealt with through my bluetooth headset). I uninstalled the bluetooth app (Plantronics Voyager Legend UC), reinstalled, deleted and re-paired the device. No luck.
I can;t find anywhere a "playback" setting of any kind. Google-is-my-friend tells me I'm not the only one with that issue but so far, no solution.
If anyone has a clue, aside reverting to 4.1, I'd be grateful as this is quite embarrassing when you're in a meeting and you ignore the call... (good thing I got rid of my heavy metal MP3 files...).
Thanks,
Boags said:
Hi all,
this one is pretty amusing at times, but mostly frustrating. So I have a this HTC One which was shipped with Android 4.1. Everything was great. Then I updated to 4.2 using the normal "check for updates" procedures.
Now, whenever I hang up or ignore a call, my MP3 starts playing. Systematically. Sounds like a bluetooth issue (most of my calls are dealt with through my bluetooth headset). I uninstalled the bluetooth app (Plantronics Voyager Legend UC), reinstalled, deleted and re-paired the device. No luck.
I can;t find anywhere a "playback" setting of any kind. Google-is-my-friend tells me I'm not the only one with that issue but so far, no solution.
If anyone has a clue, aside reverting to 4.1, I'd be grateful as this is quite embarrassing when you're in a meeting and you ignore the call... (good thing I got rid of my heavy metal MP3 files...).
Thanks,
Click to expand...
Click to collapse
I did get a chuckle on this one. The only suggestion I have would be to download a 3rd party music player, check it as the default player, and see if that helps.
Woops sorry buddy I didn't mean not to reply, just been busy. So yeah this is amusing at best. So I uninstalled all apps related to the headset, rebooted once more, and voila ! No more MP3.
As to why it ever happened in the first place, I'm as puzzled as you on that one.
Cheers though,
Well I spoke too early... randomly, after I hang up, there comes the music...
I considered slapping the phone on the wall but that's not very viable.
I went through all the settings for the phone, the music player, the bluetooth headset, I can't figure this one out.
Any ideas you want to throw at me, please do. Thanks,
I think I've been able to narrow it down. I think it only happens (but I have to confirm this) when the "car" application is on. However in the settings I can't see "resume music after a phone call" or something similar.
I think it's the "Car" application, however it's called, because the way the "play forward stop pause" buttons look similar to what's on the screen when the music starts playing... it's a long shot I know.
Do you allow your headset to be a control for the music player? If so, using the headset to hang up may well start the music playing.
Sent from my GT-I9505 using Tapatalk 2
SeraphSephiroth said:
Do you allow your headset to be a control for the music player? If so, using the headset to hang up may well start the music playing.
Sent from my GT-I9505 using Tapatalk 2
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Click to collapse
Hi yeah well the headset is set as an audio output for music yes but there are no other controls, and in the settings nothing indicates anything about phone calls and hanging up etc... Weird hey
Boags said:
Hi yeah well the headset is set as an audio output for music yes but there are no other controls, and in the settings nothing indicates anything about phone calls and hanging up etc... Weird hey
Click to expand...
Click to collapse
Show me the headset
Sent from my GT-I9505 using Tapatalk 2
SeraphSephiroth said:
Show me the headset
Sent from my GT-I9505 using Tapatalk 2
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http://www.plantronics.com/au/product/voyager-legend-uc that's the one.
HTC is Android 4.2.2 with Sense 5.0 thanks mate
Your call answer might be play/pause
Sent from my GT-I9505 using Tapatalk 2
quite possibly but where do you change that ? I couldn't find where...

[Q] Bluetooth/sound malfunctioning

Got Note 3 on launch day. Worked well until a few days ago when all attempts to use my Bluetooth speakers (Jambox and Big Jambox) began to result in the sound coming nearly inaudibly from the phone speaker. Additionally, when I attempt to use the auxillary jack in my car through the headphone port on the phone to listen to audio, the sound now comes out the car's speaker phone unless I turn off Bluetooth (on the phone). Even worse, after I attempt to use Bluetooth, the volume on the phone is stuck at approximately 25% of normal even with the all the volume sliders at maximum until I restart the phone. I have performed a factory reset without any change. I have unpaired and re-paired all three Bluetooth devices I use. Any ideas on how to fix this or do I have a faulty unit? Any help would be appreciated.
klarsp said:
Got Note 3 on launch day. Worked well until a few days ago when all attempts to use my Bluetooth speakers (Jambox and Big Jambox) began to result in the sound coming nearly inaudibly from the phone speaker. Additionally, when I attempt to use the auxillary jack in my car through the headphone port on the phone to listen to audio, the sound now comes out the car's speaker phone unless I turn off Bluetooth (on the phone). Even worse, after I attempt to use Bluetooth, the volume on the phone is stuck at approximately 25% of normal even with the all the volume sliders at maximum until I restart the phone. I have performed a factory reset without any change. I have unpaired and re-paired all three Bluetooth devices I use. Any ideas on how to fix this or do I have a faulty unit? Any help would be appreciated.
Click to expand...
Click to collapse
Finally...found someone who is having the same problem as mine.
yes.. im getting pissed off because of this to. Had to do a factory reset for nothing. Didnt fix it at all.
when i get into my car and turn the bluetooth on ... open the stock music app...it says "unable to play during call". Using another music app will result in the sound coming from the phone speaker (the one to use for calling)... reseting the phone makes no difference....
this is really annoying..
---------- Post added at 03:10 AM ---------- Previous post was at 03:07 AM ----------
Before seeing this post of yours..i thought it might be because of the defective phone...but turns out its not...
When the bluetooth is connected....when you press the up/down volume button...notice that it is changing the sound of an incoming call.....
---------- Post added at 03:18 AM ---------- Previous post was at 03:10 AM ----------
Before seeing this post of yours..i thought it might be because of the defective phone...but turns out its not...
When the bluetooth is connected....when you press the up/down volume button...notice that it is changing the sound of an incoming call.....
I did not have this kinda issue with the old version that came with the phone. After the newest update, it's kept on happening. So I guess its because of the update....
"the volume on the phone is stuck at approximately 25% of normal" => This actually is the reason why we can't play music. The phone thinks that we are on a call.
Your point about the volume rocker showing the call symbol is exactly what was happening in retrospect. And the phone, while it wouldn't play media files, would still connect for a phone call. This is all past tense because I swapped that phone out tonight and am really hoping that will do the trick. One would think that if this was due to an update, a whole lot more people would be having trouble.
klarsp said:
Your point about the volume rocker showing the call symbol is exactly what was happening in retrospect. And the phone, while it wouldn't play media files, would still connect for a phone call. This is all past tense because I swapped that phone out tonight and am really hoping that will do the trick. One would think that if this was due to an update, a whole lot more people would be having trouble.
Click to expand...
Click to collapse
Unfortunately, the new phone is acting like almost exactly like the old one now so software it is. I have found a couple of work arounds but hope they will be only needed temporarily.
klarsp said:
Unfortunately, the new phone is acting like almost exactly like the old one now so software it is. I have found a couple of work arounds but hope they will be only needed temporarily.
Click to expand...
Click to collapse
Found an idea on another forum that seems (so far) to have solved my problem. One of the folks on the Android Central forum noted that when the text+ app was set to take incoming calls, the Bluetooth got wonky in exactly the same way mine did. When I unchecked "Enable incoming calls" in the settings of the text+ app, my phone started working correctly again (so far).
Same issue
klarsp said:
Got Note 3 on launch day. Worked well until a few days ago when all attempts to use my Bluetooth speakers (Jambox and Big Jambox) began to result in the sound coming nearly inaudibly from the phone speaker. Additionally, when I attempt to use the auxillary jack in my car through the headphone port on the phone to listen to audio, the sound now comes out the car's speaker phone unless I turn off Bluetooth (on the phone). Even worse, after I attempt to use Bluetooth, the volume on the phone is stuck at approximately 25% of normal even with the all the volume sliders at maximum until I restart the phone. I have performed a factory reset without any change. I have unpaired and re-paired all three Bluetooth devices I use. Any ideas on how to fix this or do I have a faulty unit? Any help would be appreciated.
Click to expand...
Click to collapse
Your not alone this a many of several none issues on this phone. When i stream music from my bluetooth headset the audio is minimize to a set volume and I'm unable to increase it.
Fixed
I have had no further problems since changing the setting in the textplus app. I would consider my issue solved!
klarsp said:
Found an idea on another forum that seems (so far) to have solved my problem. One of the folks on the Android Central forum noted that when the text+ app was set to take incoming calls, the Bluetooth got wonky in exactly the same way mine did. When I unchecked "Enable incoming calls" in the settings of the text+ app, my phone started working correctly again (so far).
Click to expand...
Click to collapse
Hahahha REALY ???? I'm using Text+ TOO
Let me try that ! Thanks a bunch for that
This fixed the issue for me too. Thanks!
also fixed
Had the same issue, using a galaxy s3 took the 4.3 update and the problem started.
turns out it was text plus, I had to log off of text plus , all good once again. I'm going to uninstall text plus and re install, see if it helps, if not, I don't need that app that bad.
corman1 said:
Had the same issue, using a galaxy s3 took the 4.3 update and the problem started.
turns out it was text plus, I had to log off of text plus , all good once again. I'm going to uninstall text plus and re install, see if it helps, if not, I don't need that app that bad.
Click to expand...
Click to collapse
What's your question?
Sent from my SAMSUNG-SGH-I467 using Tapatalk 4
Agent said:
What's your question?
Sent from my SAMSUNG-SGH-I467 using Tapatalk 4
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Click to collapse
no question, just confirmed text plus was screwing up my phone
corman1 said:
no question, just confirmed text plus was screwing up my phone
Click to expand...
Click to collapse
Yeah I'm not to much for 3rd party text apps. I would thing its a privacy risk.
Sent from my SAMSUNG-SGH-I467 using Tapatalk 4
Hangouts is in call in the background
I was getting the same error "Unable to play during call".
By killing Hangouts from Application Manager, music starts playing normally.
I turned off Hangouts to permanently resolve the issue.
Hit Thanks!, if it helps

No sound at all

So, about 24h ago, my phone lost the ability to dispense and intake sound. Just like that. A peculiar thing is that only audio jack works.
I didn't drop it or hit it or damaged it in any way, nor did anyone else, the phone was with me all the time. It just stopped playing the sound whether it's a ringing or sms or a notif of any kind. Music don't play on speaker, and when a call happens, there is absolutely no sound on either end of the line.
I did a factory reset and a V20b reflash and everything else and... nothing helped
Is it a hardware fault?
UsernameWasTaken said:
So, about 24h ago, my phone lost the ability to dispense and intake sound. Just like that. A peculiar thing is that only audio jack works.
I didn't drop it or hit it or damaged it in any way, nor did anyone else, the phone was with me all the time. It just stopped playing the sound whether it's a ringing or sms or a notif of any kind. Music don't play on speaker, and when a call happens, there is absolutely no sound on either end of the line.
I did a factory reset and a V20b reflash and everything else and... nothing helped
Is it a hardware fault?
Click to expand...
Click to collapse
looks like a hardware fault to me, but it could be something pretty simple. It sounds like your saying the mic died also? this would narrow the issue down if so.
Did you have headphones plugged in before the issue?
Sent from my Nexus 5 using Tapatalk
JoinTheRealms said:
looks like a hardware fault to me, but it could be something pretty simple. It sounds like your saying the mic died also? this would narrow the issue down if so.
Click to expand...
Click to collapse
Yes, the mic died, too, because when called, the person on the other end gets no sound whatsoever from my part. It's the same the other way around, which is strange since the mic and ear speaker are on the opposite sides of the phone. What takes out both of them + the main speaker?
I recorded a film with camera while a moderate music played in the room, but there's nothing but crackling.
Ben36 said:
Did you have headphones plugged in before the issue?
Sent from my Nexus 5 using Tapatalk
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Click to collapse
Yes, maybe 3 hours before I noticed the problem the first time. I listened to music while outside.
If you're aiming at the phone thinks it has earphones always connected, it's not that. The phone clearly registers when they are plugged in and when they aren't by displaying, or not, the earphones icon in the notifbar.
Sounds like a weired issue to me. Once it happened, did you reboot the phone after this isue occured?
If I remember correctly, my old phone (not this one) had exactly same issue, I think rebooting and clearing cache and stuff (not sure if factory reset) fixed the issue. Worth a shot before going to fix the hardware
It's happened to me many times on my last Sony phone. Just keep jamming the headphones in and out and it should clear, the phone still thinks they're plugged in
Sent from my Nexus 5 using Tapatalk
Heres the LG 4x service manual if your interested, https://drive.google.com/file/d/0B_oeOAvJTvExc3RiQnN0NGQtanc/edit?usp=sharing
Tcm9669 said:
Sounds like a weired issue to me. Once it happened, did you reboot the phone after this isue occured?
If I remember correctly, my old phone (not this one) had exactly same issue, I think rebooting and clearing cache and stuff (not sure if factory reset) fixed the issue. Worth a shot before going to fix the hardware
Click to expand...
Click to collapse
Yes, a few times. Factory reset and V20b reflash, too (It was on official 4.1.2 anyway), and wiped all the partitions from boot menu.
Ben36 said:
It's happened to me many times on my last Sony phone. Just keep jamming the headphones in and out and it should clear, the phone still thinks they're plugged in
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
As I stated in my previous post, phone detects the headphones the normal way when they are plugged in and displays the headphones icon in notification bar, and removes it when I pull them out. Furthermore, music players pause/stop playing the moment the phones are unplugged.
JoinTheRealms said:
Heres the LG 4x service manual if your interested, https://drive.google.com/file/d/0B_oeOAvJTvExc3RiQnN0NGQtanc/edit?usp=sharing
Click to expand...
Click to collapse
Thanks, I'll have a look, but I'm not really sure what I can or should do.
The thing is, the phone is under a year old and has warranty, so I elect not to open it by myself... yet. Just don't want to leave it at the shop where it'll most certainly spend at least 10 days before anyone even looks at it (because of Easter and International Workers' Day). I'm also baffled by the fact that the ear speaker on top of the phone doesn't work. If it were just the bottom part, I would've gotten a replacement and switched it myself (one part holds both), but it's obviously something more complicated than that and I don't dare to discover what on my own.
In any case, I'll see what I can do about the problem after the holidays and I'll keep you apprised of the outcome.
Epilogue: The motherboard was faulty and they gave me a new phone.

audio going in an out

Suddenly audio is randomly going in and out. I noticed it mostly on Spotify but does it on youtube too. It'll happen in spurts... Gets all quiet for a second like 6x in a row. Then sometimes it'll just pause itself. Does it from the phone speaker and also blue tooth. Any ideas? It's very annoying.
Wow thanks for the help guys
People are NOT just sitting here waiting to answer your questions.
Patience. I have not seen anyone else report an issue like that.
Sent from my Note 8 using XDA Labs
DeMi-GoD said:
Suddenly audio is randomly going in and out. I noticed it mostly on Spotify but does it on youtube too. It'll happen in spurts... Gets all quiet for a second like 6x in a row. Then sometimes it'll just pause itself. Does it from the phone speaker and also blue tooth. Any ideas? It's very annoying.
Click to expand...
Click to collapse
What a bad stuff bro... I had something weird but just with beeps of incoming messages of WhatsApp... try with factory or test with a option on Samsung members ...
Of nothing happens could be a problem of hardware
Good luck
DeMi-GoD said:
Suddenly audio is randomly going in and out. I noticed it mostly on Spotify but does it on youtube too. It'll happen in spurts... Gets all quiet for a second like 6x in a row. Then sometimes it'll just pause itself. Does it from the phone speaker and also blue tooth. Any ideas? It's very annoying.
Click to expand...
Click to collapse
I once had a problem like that and it was the sweat getting inside my headphones that would short circuit them and make the app skip as I jogged. It was weird because it would take about 1/2 hour jogging to show up and then after an hour or so when it dried up or would work again. If I wasn't exercising it would not happen. It drive me crazy for months thinking something was wrong with the phone. Finally, bought headphones that were sweat proof and no more problem. Perhaps this is your problem.
Sent from my [device_name] using XDA-Developers Legacy app

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