3G and 4G is not working - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

hello there, i m using t mobile note 4 in India . Phone is not rooted. The only problem i m facing that i can't use 3g and 4g services.please help..

I am using t-mobile Note 4 in India as well.. I can use 3g and 4g with no problems at all I can use 3g on Idea and 4g on reliance jio. Try selecting a specific 3g network manually like select Idea 3g instead of idea 2g. May be switch the band.
Check the network coverage in your area
Sent from my SM-N910T using Tapatalk

Related

[Q] Milestone never receives EDGE?

Im on t-mobile and for some reason i never ever get edge, even if on 2G only. Only ever receive GPRS which is so slow... Help would be great thanks.
Anybody?
Sent from my Milestone using Tapatalk
Are you running stock? If you arent, make sure you have the correct baseband set through recovery. (AOR forsure has this option)
~PsyCl0ne
Sent from my Milestone using XDA App
The uk baseband doesn't appear in OR
Sent from my Milestone using Tapatalk
In my own country, some Telco GSM network are using GPRS instead of EDGE for their 2G mode and WCDMA/UMTS for their 3G mode.
The telco that I am specifically using in my country offers EDGE for their 2G mode and HSDPA as their 3G mode.

No data when HSPA, but it works when UTMS

Helo,
Usinf xt862, stock rom I've discovered that when the test app (*#*#4636#*#*) shows HSPA link data doesnt work, when it changes to UTMS (aka 3g) data flows.
Wondering if there is a way to tell phone to dont try HSPA. Carrier is Telcel, 850mhz band.
A+
Sent from my DROID3 using XDA App
dlucio said:
Helo,
Usinf xt862, stock rom I've discovered that when the test app (*#*#4636#*#*) shows HSPA link data doesnt work, when it changes to UTMS (aka 3g) data flows.
Wondering if there is a way to tell phone to dont try HSPA. Carrier is Telcel, 850mhz band.
A+
Sent from my DROID3 using XDA App
Click to expand...
Click to collapse
Hi Dlucio!
im from telcel Too
and xt862 too
as far as i know, HSPA, is the update of WCDMA/UMTS
telcel sees it as 3.5G while iusacell calls a bluff and callthe same tech 4G
and hspa+ being a further updat without being 4g either.
in telcel in certain areas you have a H instead of the 3G
IN MY case it works FASTER
but answering your question i think that you should select wcdma only and see if it changes. to H and UMTS

Galaxy note India airtel 3g

Dear xda members,I love xda and I recently had purchased airtel 3g connection.
First I had issue connecting to 3g network.somehow I set the network to wcdma only and then dialed *#*#4636#*#* and set to wcdma only,there was still no network,then I turn of the radio and wow I had 3g signal and it was working fast.
But this morning when I woke up,my phone was in emergency signal mode.I tried the above steps but no success.
Anyone having same issue or know what's wrong with this.please share below.
Same issue in my nexus s with this airtel sim.
Sent from my Nexus S using xda premium
[email protected] said:
Dear xda members,I love xda and I recently had purchased airtel 3g connection.
First I had issue connecting to 3g network.somehow I set the network to wcdma only and then dialed *#*#4636#*#* and set to wcdma only,there was still no network,then I turn of the radio and wow I had 3g signal and it was working fast.
But this morning when I woke up,my phone was in emergency signal mode.I tried the above steps but no success.
Anyone having same issue or know what's wrong with this.please share below.
Same issue in my nexus s with this airtel sim.
Sent from my Nexus S using xda premium
Click to expand...
Click to collapse
1. Set it on auto mode so in case you do not have signal on WCDMA it will switch to 2G
2. Also remember to add in apn settings for 3G data
kdagia said:
1. Set it on auto mode so in case you do not have signal on WCDMA it will switch to 2G
2. Also remember to add in apn settings for 3G data
Click to expand...
Click to collapse
I tried both wcdma and auto mode and my 3g setting is airtelgprs which is default.
Still I am having this issue.got 3g plan and Sim but giving me edge signal and speed.
Sent from my GT-N7000 using xda premium
[email protected] said:
I tried both wcdma and auto mode and my 3g setting is airtelgprs which is default.
Still I am having this issue.got 3g plan and Sim but giving me edge signal and speed.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
The above mentioned problem is ter in Airtel. Because 2G data pack customers are getting 3G speed too. Am in 2G Data plan and i get most of the times 3G Speed. They are working on it.
Just check out your SIM with other device, whether it having same behaviour or not? if yes call operator for same.
Once go to setting - wireless n network - mobile network - network operator - search n w8, when display all, select AIRTEL not airtel (capital letter)
dr.ketan said:
Just check out your SIM with other device, whether it having same behaviour or not? if yes call operator for same.
Once go to setting - wireless n network - mobile network - network operator - search n w8, when display all, select AIRTEL not airtel (capital letter)
Click to expand...
Click to collapse
I tried.my Sim on galaxy note.as.well as nexus s.and same.issue.No 3g signal,but my friends Sim is working perfect on both of my phone.
It's issue with Airtel not phone.I will try your suggestion.Thanks
Sent from my GT-N7000 using xda premium
1 more thing
try this *123*10#
*123*11#
if first(10) showing your a/c info, your service plan is 2G, if second(11) showing your a/c your service plan is 3G
dr.ketan said:
1 more thing
try this *123*10#
*123*11#
if first(10) showing your a/c info, your service plan is 2G, if second(11) showing your a/c your service plan is 3G
Click to expand...
Click to collapse
I have 1092.67MB 3G BALANCE ,still issue.
any other idea Dr.Ketan?
Sent from my GT-N7000 using xda premium
then you have to contact airtel, 1 posibility is there, may b your place have poor 3g coverage, so when it drops, it may get connected to 2G, which may be have good coverage at your place, Have you mark this happens to perticular place?
dr.ketan said:
then you have to contact airtel, 1 posibility is there, may b your place have poor 3g coverage, so when it drops, it may get connected to 2G, which may be have good coverage at your place, Have you mark this happens to perticular place?
Click to expand...
Click to collapse
Same 3g issue with Airtel Sim on every places in my town.It used to work great speed on first days that's why I recharged 10GB package.now speed is like snail even after seeing correct apn setting and making wcdma only.
Sent from my GT-N7000 using xda premium
[email protected] said:
Same 3g issue with Airtel Sim on every places in my town.It used to work great speed on first days that's why I recharged 10GB package.now speed is like snail even after seeing correct apn setting and making wcdma only.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
regarding the 10gb pack. you actually get only 5gb free. after that you're charged 3p/10kb for the remaining 5gb (upto a max shield of Rs.5000). after you reach this 5000 rupee mark which you will after usage of around 1.6gb, you will be pushed to an unlimited plan with a speed of just 20Kbps. there's no way to touch 10gb with such low speed. this is what is happening in bangalore. just correct me if i'm wrong.
---------- Post added at 11:43 AM ---------- Previous post was at 11:42 AM ----------
[email protected] said:
I have 1092.67MB 3G BALANCE ,still issue.
any other idea Dr.Ketan?
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
your balance is just over 1gb. i guess your speed must be 20Kbps now..
anjath said:
regarding the 10gb pack. you actually get only 5gb free. after that you're charged 3p/10kb for the remaining 5gb (upto a max shield of Rs.5000). after you reach this 5000 rupee mark which you will after usage of around 1.6gb, you will be pushed to an unlimited plan with a speed of just 20Kbps. there's no way to touch 10gb with such low speed. this is what is happening in bangalore. just correct me if i'm wrong.
---------- Post added at 11:43 AM ---------- Previous post was at 11:42 AM ----------
your balance is just over 1gb. i guess your speed must be 20Kbps now..
Click to expand...
Click to collapse
I have recharged 10 GB airtel package for 1250 rupees and as I said it worked fine for one day in 3g speed but now it is slow as snail.slow both on my nexus a and galaxy note.
My reliance 3g sim is working fast now.
Went to airtel office for sim replacement and hope the issue will be resolved.
Sent from my GT-N7000 using xda premium
Got a replacement sim for 25rs from airtel and now my airtel 3g is working at full speed.hope it remain like this.
Thanks all for sharing informations.
Sent from my GT-N7000 using xda premium

my phone does not support the frequncy of 3g

I bought a new samsung galaxy ace and it doesn't support the frequency of the 3G connection just 2G
Is there any way to fix this problem?
alnashri said:
I bought a new samsung galaxy ace and it doesn't support the frequency of the 3G connection just 2G
Is there any way to fix this problem?
Click to expand...
Click to collapse
SGA supports 3G.
Check wether have u activated 3G ?
Sent from my GT-S5830 using xda app-developers app
It also depends on coverage area, at some places 3g doesn't work.
And might be sure if you have selected only 2g option from network settings.

[Q] connected to edge instead of hsdpa, how can i prevent that?

hello
i've been googling this for a couple of hours now and i cant seem to find how to solve my problem
i was with my gf today, she has a S3. we are both connected to the same network operator. my signal was E , hers was H .. i went to system settings->about phone->status on both phones and compared signal strength and it was about the same.
my brother's iphone 4s almost always have much faster internet when i'm connected to edge (that means he's not on edge) - he's also connected to the same network operator.
its driving me crazy , why won't my cappy stay connected to hsdpa when its possible? how can i change that ? (WCDMA is preferred, baseband selection is automatic)
i'm using I9000XXJVT modem. was using slim bean rom 4.2.2 build 2.5 (now i'm on build 3) . unofficial semaphore kernel.
about my network operator technology from wikipedia (its a virtual operator):
"Its network is an HSPA+[citation needed] network in the 2100Mhz band, with roaming also available on Cellcom's 1800Mhz GSM[6] and 850Mhz/2100Mhz HSPA+ network."
any help would be appreciated.
The Captivate's Network Frequencies and Data Type: GSM Quadband:850/900/1800/1900MHz
UMTS Tri-band:850/1900/2100MHz
Sent from my SAMSUNG-SGH-I747 using xda premium
type *#*#4636#*#* in the dialer and then go to phone info, scroll down a little bit and you'll see it .. there is no UMTS there ..
i forgot to mention that I DO GET CONNECTED to hsdpa when there is good signal , but when there is low signal it switches automatically to edge , and i always thought thats normal and its ok , but today i got really surprised , 2 iphones + 1 sgs3 , that were on the same network operator were having much faster internet than i had. i had 2 E bars , the s3 had 2 H bars. and as i said before the s3 had just about the same signal strength (dBm and asu)
thanks for the reply though
Sounds like the iphone 4s and sgs 3 are probably connecting to the 4g network.
Sent from my SAMSUNG-SGH-I747 using xda premium
as far as i know there is no 4g in my country yet + the s3 is the international version so it doesnt support 4g anyway (im pretty sure its the same with the iphone)
Change your preferred network to GSM auto (PRL)
Sent from my SAMSUNG-SGH-I747 using xda premium
Open dialer *#*#2263#*#*
Then try desired band
Sent from my SGH-I897 using Tapatalk 2
Let us know what the results are for you after you change the preferred type to what i suggested in my previous post.
Sent from my SAMSUNG-SGH-I747 using xda premium
4-2ndtwin said:
Change your preferred network to GSM auto (PRL)
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
it won't stick.. but anyway, i guess this is the opposite of what i want (i want H preferred over E) , or am i mistaken ?
pradeeppk said:
Open dialer *#*#2263#*#*
Then try desired band
Sent from my SGH-I897 using Tapatalk 2
Click to expand...
Click to collapse
my network provider supports hsdpa on 850 and 2100mhz and edge on 1800mhz, i still want the 1800mhz where there is no 850/2100mhz signal , but i want it to be 3rd priority (where 850 and 2100 are the first 2 priorities)
theoretically WCDMA preferred should do what i want , but its not. thats whats driving nuts..
thanks for the replies
oh man.. i said it myself , my network provider supports 850mhz .. i'm using i9000 modem , which doesn't support 850mhz hsdpa .. this could be it .. is there any way to check on which band i'm connected right now ?
EDIT: the answer is *#*#0011#*#* .. i'll check this out later when the scenario happens again, and i'll post results (i'm home now and i have full hsdpa signal here, so i cant investigate any further atm)

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