GPS is getting stuck - T-Mobile Note 7 Questions & Answers

I have noticed over the past 2 or 3 days that the GPS is seeming to get stuck. When I turn on Pokemon, or Google Maps my location is stuck to the last place I had opened one of those apps. If I turn off GPS or restart the phone everything is back to normal. Is anyone else experiencing this? Should I bring the phone in to the store?

Noticed yesterday while driving, phone would lose GPS in almost open area never had this on S7 edge. Should I be worry?
Sent from my SM-N930T using Tapatalk

It's not just this phone. GPS has been acting as if something is blocking it of late... Pole Shift? UFO's? Government interference?

Related

[Q] GPS after the JP0 update

Hi all,
just wanted to know whether you experienced any GPS improvements after the update?
Mine seems to be functioning a a lot better, however, it turns off by itself after like 10-15min of use. The little satellite dish disappears and I lose GPS tracking even though the GPS is turned on in the notification bar. I have to turn it off then on and it starts working again but it's annoying as hell.
Anyone else experiencing this?
GPS test
I used it today for about 1,5 hour, while driving.
It took a few minutes to start up. It was pretty precise in nav mode.
I lost the GPS signal one time, where I also lost the data connection. (At the time i was also playing with the phone.
Over all a good experience.
Tried yesterday, found satellites instantly, can keep gps lock, but still have some accuracy issue.
i used it on the way to work today with track booster and it seemed much better
however i tried again on the way home to test and lost data connection
once you loosed connection you dont seem to be able to get it back you have to restart the phone which is annoying
i will not say its fixed untill i have used it more and got consistant result
Just as bad as ever here, not locking many sats and still keeps losing them.
I can def use the phone for turn by turn navigation now, which is a massive plus.
But after working flawlessly for a couple min, it loses the GPS connection and doesn't even attempt to reconnect.
I then switch GPS off, then back on and it's working again.
This has got to be a software glitch.
still very bad. sometimes it simply cannot get a lock at all. this happens away from buildings and under clear sky. sometimes it gets a lock instantly but loses it quite quickly.
Sent from my GT-I9000 using XDA App
I have the feeling that my gps is now with froyo better. Now i have more sattelits but works good enough with eclair.
Sent from my GT-I9000 using XDA App
Better, but still unacceptable.
Sent from my GT-I9000 using XDA App
66 secs first sat fix.
Locked on 7 sats.
For me, waaaay much better with Froyo.
used mine on the way home from work and was a little better but still jumped around when stationary

Wifi causing trouble with O2X

I know that there are random reboot/freeze issues with this phone but I have noticed that my issue seems a bit different.
My phone goes into reboot loops and freezing only when I turn on the WiFi. I'm patiently waiting for the LG "update fix" but wanted some advice from the experts.
Im in afghanistan and only have until next week to return the phone. If it is a software issue then I dont mind waiting but if it is hardware then I dont want to get stuck with a 600.00 paperweight.
I know Im shooting in the dark but I really would appreciate some thoughts or advice.
BTW - I have had the same issues on custom ROM's and stock ROM's. I think I damn near flashed the phone with every possible thing i found on this board, haha.
well it seems like my issue is still isolated to wiFi. The phone has almost no reboots and very little freezes when WiFi is off. any ideas on if this is a possible hardware or software issue?
was it with every ROM you tried the same ?
It happens with every rom but I hate to get my hopes up but it seems to have start happening not as often. right now Im using this
[ROM][21/4-11]TK-ROM Vanilla + LG = true. v0.5.7 (Fr12)
couple of hours so far and it is better but not perfect.
Mine has just recently been randomly rebooting but was fine when I first got it. It never seems to reboot when I'm stationary only when I'm in the car or riding my bike. Twice it happened in the same location on the drive home from work which got me thinking it could be location related. The gps wasn't active at the time so I tried turning off wifi/cell tower location in the options. I managed a two hour bike ride with no reboots today whilst using gps tracking and listening to music. Yesterday the phone wouldn't go more than 10 minutes without rebooting.
Could it be bad location data in some mobile phone masts are making the phone crash due to a bug in the software?
Sent from my LG-P990 using XDA App

[Q]Anyone having issues with GPS?

As a previous owner of Samsung's Captivate, and Infuse I have had plenty of experience of how bad GPS can get.
Also having owned the Note 1 and Note 2 I was able to realize just how AWESOME GPS/GLONASS can be! My S2 was somewhere in between.
With EACH of the previous 5 AT&T devices I always left WI-FI assistance OFF for better accuracy with at times down to single digits of feet using a purchased app called GPS TEST PLUS.
Enter my two day old Note 3. It sees more than twenty satellites like my earlier Notes, but doesn't use nearly as many. GPS on Note 3 also seems to go to sleep in less than a couple minutes whereas all 5 earlier Galaxies didn't.
Google Maps starts to hone in and gets within several yards and then jumps a mile or so away before coming close again.
I have uninstalled/reinstalled gps app. Cleared/renewed agps data.
Full factory reset also without any improvement.
Accurate GPS is critical to me for marine navigation using Navionics app a couple of weeks each year on rental boats in FL Keys. Last spring we broke down and I sent owner an edited screen shot for him to come tow us.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
bluetoothless said:
As a previous owner of Samsung's Captivate, and Infuse I have had plenty of experience of how bad GPS can get.
Also having owned the Note 1 and Note 2 I was able to realize just how AWESOME GPS/GLONASS can be! My S2 was somewhere in between.
With EACH of the previous 5 AT&T devices I always left WI-FI assistance OFF for better accuracy with at times down to single digits of feet using a purchased app called GPS TEST PLUS.
Enter my two day old Note 3. It sees more than twenty satellites like my earlier Notes, but doesn't use nearly as many. GPS on Note 3 also seems to go to sleep in less than a couple minutes whereas all 5 earlier Galaxies didn't.
Google Maps starts to hone in and gets within several yards and then jumps a mile or so away before coming close again.
I have uninstalled/reinstalled gps app. Cleared/renewed agps data.
Full factory reset also without any improvement.
Accurate GPS is critical to me for marine navigation using Navionics app a couple of weeks each year on rental boats in FL Keys. Last spring we broke down and I sent owner an edited screen shot for him to come tow us.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yes, I have noticed the same thing. Not sure what do about. I have also noticed that my signal quality is really lower than it used to be on Galaxy Note 2, as well.
Garrett
Considering return within 14 days. Not acceptable for me especially if custom ROMs won't be available to improve upon.
Have not compared GN 1,2,& 3 FCC diagrams to see if GPS antenna was moved.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
I also have the same issue. I explained this to an att store that the gps is half as good as it was on my s4 or note 2. Lock on in maps kept going in and out and when i drove, my arrow would be driving over houses. All they said was they can't do anything because they can see anything wrong. While maps is open it locks on but accuracy keeps fading in and out. Again i said well it's more noticeable when driving. He said that i should take a photo of it happening... and that Gps accuracy is normal within 100 feet. I looked at him in disgust and repeated "normal within 100 feet?". I basically lost my sh*t immediately after that grabbed my phone out of his hand and walked out. I have no idea what to do.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Same issue with my Note 3. Very inaccurate GPS. I have sent mine for repairs and if they can't solve it I will not keep it.
/ j
YEAP .mine does the same thing. Hear we go again with a galaxy and a gps ! Note 2 was flawless and this issue makes me miss that phone
Sent from my SAMSUNG-SM-N900A using Tapatalk 4
This seems like a widespread issue and exchanging for another seems pointless. Right?
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
I exchanged my pre ordered unit. It is stronger/better, but still not up to note 1 and 2 standards.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
jajoj said:
Same issue with my Note 3. Very inaccurate GPS. I have sent mine for repairs and if they can't solve it I will not keep it.
/ j
Click to expand...
Click to collapse
did you get yours back? i'm thinking of sending mine in to samsung for repair. I don't want to send it in if their repair dept doesn't do anything.
cmjkxa said:
This seems like a widespread issue and exchanging for another seems pointless. Right?
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
That's exactly what I would like to know, because I have a similar issue. For me, using google maps works great until it suddenly says "GPS Signal Lost" and stops working. If I turn off GPS and turn it back on, it gets a fix again pretty quickly, but this shouldn't happen so often. It happens at least once every time I use maps, and often it will happen multiple times.
I have the "GPS Essentials" app so I ran it alongside google maps and checked it when the signal got lost. The satellites basically went from a count of about 17 down to 0 and then started adding themselves back.
I was going to exchange my phone for an exact replacement tomorrow. But if this is a software issue or an issue effecting the hardware on all phones, then it doesn't make sense to exchange it. I'd really like to pinpoint the issue exactly. Has anyone managed to get rid of this issue completely?
Someone should try exctracting a old version of maps from a note 2 or note 1 rom, uncheck auto update in the play store and see if the older version of maps is any better or if it will even work. I'll give it a try.
I just exchanged my phone today for a new one because of the GPS issues I was having. I used google maps navigation twice since and didn't hear "GPS signal lost" once. Seems like my new one doesn't have the GPS problem, but it may be too soon to tell. It could just be that a significant portion of the Note 3's out there have buggy GPS chips and my new one has a good one.
Another thought I had was maybe it has something to do with software we all have installed. Did everyone who had this problem root their phones? My old phone was rooted with Root De La Vega. I also froze AT&T navigation. I'm hoping the problem doesn't return when I root the new phone and install all my apps, but we shall see.
Having mobile data "on" helped me improve the GPS signal on my Note 3
Thanks for posting your experiences.
My phone has been on repairs twice with no improvement. I will go back to the store tomorrow and give them one more chance to solve the issues before returning it permanently.
I love the phone in every possible way except for the poor gps. It looses the fix constantly even in places where the sky is clear and reception should be perfect.
Below is an example of note 3 vs S4 running the "GPS Status & Toolbox" app. Worth noting is that the Note 3 had been searching for a fix for 20 minutes while the S4 was booted up just seconds prior to the photo:
i43.tinypic.com/2a7781g.jpg (copy paste in browser)
Both phones having the same settings enabled (wifi, gps) and swapping their positions did nothing to improve the situation. 1 minute after the photo was taken the S4 was down to 3m accuracy. Note 3 never goes below 10.
/ j
xfive420 said:
That's exactly what I would like to know, because I have a similar issue. For me, using google maps works great until it suddenly says "GPS Signal Lost" and stops working. If I turn off GPS and turn it back on, it gets a fix again pretty quickly, but this shouldn't happen so often. It happens at least once every time I use maps, and often it will happen multiple times.
I have the "GPS Essentials" app so I ran it alongside google maps and checked it when the signal got lost. The satellites basically went from a count of about 17 down to 0 and then started adding themselves back.
I was going to exchange my phone for an exact replacement tomorrow. But if this is a software issue or an issue effecting the hardware on all phones, then it doesn't make sense to exchange it. I'd really like to pinpoint the issue exactly. Has anyone managed to get rid of this issue completely?
Click to expand...
Click to collapse
I had the same issue, except I would lose the GPS signal every time I plugged the phone in. I would have a good signal then plug it in and it would drop the GPS. Even the GPS icon would disappear. I took it to the ATT store and they exchanged it. I don't have that issue anymore, although my compass app seems way and useless.
tinpusher said:
I had the same issue, except I would lose the GPS signal every time I plugged the phone in. I would have a good signal then plug it in and it would drop the GPS. Even the GPS icon would disappear. I took it to the ATT store and they exchanged it. I don't have that issue anymore, although my compass app seems way and useless.
Click to expand...
Click to collapse
So that's more evidence that the hardware may be to blame... unless you had a profile manager or something that launched conflicting software when the phone was plugged in. Seems like poor QA on the GPS chips to me.
About your compass issue, I think you have to rotate the phone at least twice around each axis to get that to calibrate. Although that may be just with certain apps.
So I installed maps apk from a note 1 rom so I'll give it a try and report back if it is any better. Its a long shot but worth a try.
xfive420 said:
I just exchanged my phone today for a new one because of the GPS issues I was having. I used google maps navigation twice since and didn't hear "GPS signal lost" once. Seems like my new one doesn't have the GPS problem, but it may be too soon to tell. It could just be that a significant portion of the Note 3's out there have buggy GPS chips and my new one has a good one.
Another thought I had was maybe it has something to do with software we all have installed. Did everyone who had this problem root their phones? My old phone was rooted with Root De La Vega. I also froze AT&T navigation. I'm hoping the problem doesn't return when I root the new phone and install all my apps, but we shall see.
Click to expand...
Click to collapse
Just an update...
I rooted my phone again and installed all my apps, and my GPS still works perfectly. So basically my software stack is the exact same as it was when I had issues, but now the hardware is all new. This tells me the software is not to blame, and the GPS issue is most likely caused by a crappy GPS chip with poor quality control.
A word of advice: If you have GPS issues in your Note 3 and you're still within the 2 week window AT&T gives you for returning the phone, exchange it for a new one. It seems to have fixed my problem.
xfive420 said:
Just an update...
I rooted my phone again and installed all my apps, and my GPS still works perfectly. So basically my software stack is the exact same as it was when I had issues, but now the hardware is all new. This tells me the software is not to blame, and the GPS issue is most likely caused by a crappy GPS chip with poor quality control.
A word of advice: If you have GPS issues in your Note 3 and you're still within the 2 week window AT&T gives you for returning the phone, exchange it for a new one. It seems to have fixed my problem.
Click to expand...
Click to collapse
I was a pre-order (received it on the 4th) so I'm well past the 2 week window. I didn't really use the GPS until after I rooted with the initial Root De La Vega (MI1 FW). Then I noticed just terrible GPS performance (jumping around, poor refresh, losing lock, etc.) I re-rooted using the MI9 FW, and my GPS performance improved dramatically. My compass is still terrible. But I can navigate with Gmaps without always jumping to different streets. Just my experience.
dtm1087 said:
I was a pre-order (received it on the 4th) so I'm well past the 2 week window. I didn't really use the GPS until after I rooted with the initial Root De La Vega (MI1 FW). Then I noticed just terrible GPS performance (jumping around, poor refresh, losing lock, etc.) I re-rooted using the MI9 FW, and my GPS performance improved dramatically. My compass is still terrible. But I can navigate with Gmaps without always jumping to different streets. Just my experience.
Click to expand...
Click to collapse
For what it's worth, I rooted with MI9 on both phones. The first one had the GPS issues and the 2nd works perfectly.

GPS drops

Seem to be having an issue that I can't take care of that I've tried everything that I know that I believed could be causing the drops. The issue I'm having is any time I turn the screen off while driving my GPS will lose its connection after about 5 minutes. I was also losing data so I figured it was an application causing that issue with that problem I got resolved by removing the battery saving application called battery guru. That was actually shutting my data connection off with my screen off so I got rid of that completely but I still seem to have the problem with my GPS drops. My data stays up just fine but it seems like clockwork every 5 minutes the screens off I'm driving and I get that voice GPS connection lost. All I have to do is click the back button in Google Maps and reload my route and BAM its right back up and going. Now I can leave the screen on and I will not lose the GPS signal whatsoever until I turn the screen off. Have went through all the settings that I know of and of course the only battery saving application that I had installed and I can't seem to find the issue. I also use the search tool and couldn't find anyone else with a problem like mine. Does anyone have any suggestions or have seen this on their device? I'm beginning to think this may be a hardware issue I'm not sure. But if it was a hardware issue you would think I would be losing the connection all the time not with just the screen off which leads me back to a software issue. I'm going to keep freezing apps with titanium to see if I can find another culprit. I just don't have anything else installed that should have anything to do with that. Thanks in advance for any help for insight you may have.
flyinj54 said:
Seem to be having an issue that I can't take care of that I've tried everything that I know that I believed could be causing the drops. The issue I'm having is any time I turn the screen off while driving my GPS will lose its connection after about 5 minutes. I was also losing data so I figured it was an application causing that issue with that problem I got resolved by removing the battery saving application called battery guru. That was actually shutting my data connection off with my screen off so I got rid of that completely but I still seem to have the problem with my GPS drops. My data stays up just fine but it seems like clockwork every 5 minutes the screens off I'm driving and I get that voice GPS connection lost. All I have to do is click the back button in Google Maps and reload my route and BAM its right back up and going. Now I can leave the screen on and I will not lose the GPS signal whatsoever until I turn the screen off. Have went through all the settings that I know of and of course the only battery saving application that I had installed and I can't seem to find the issue. I also use the search tool and couldn't find anyone else with a problem like mine. Does anyone have any suggestions or have seen this on their device? I'm beginning to think this may be a hardware issue I'm not sure. But if it was a hardware issue you would think I would be losing the connection all the time not with just the screen off which leads me back to a software issue. I'm going to keep freezing apps with titanium to see if I can find another culprit. I just don't have anything else installed that should have anything to do with that. Thanks in advance for any help for insight you may have.
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Click to collapse
Is called a nexus. Google stock has always had that issue. Unfortunately nexus users spend most of the time locked in a basement and never happen to use gps, therefore they will say their gps works just fine.
Sent from my SAMSUNG-SM-N920A
Really? Interesting. Don't remember that on my galaxy nexus but don't know that I ever used the gps honestly. Anyone else confirm this?
ambervals6 said:
Is called a nexus. Google stock has always had that issue. Unfortunately nexus users spend most of the time locked in a basement and never happen to use gps, therefore they will say their gps works just fine.
Sent from my SAMSUNG-SM-N920A
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Click to collapse
FYI my gps DOES work fine... But I forgot you know my experiences better than me. My bad. Stupid response.
Sent from my Nexus 6 using Tapatalk
My GPS on my Nexus 6 is and always has been amazing. (Thanks for reminding me to compare that when I get the 6P). I use my GPS daily to keep Waze up when I drive to watch for cops, traffic, etc. Even when I know where I'm going I use it and Google play streaming over Bluetooth and my GPS keeps connection even in Manhattan.
I would recommending getting an app called GPS status, it has a few settings to keep GPS active etc, which should solve your problem. However I have no clue what could cause something like that...
Sent from my Nexus 6 using XDA Free mobile app

The GPS on my LG G4 is horrendous

So I've had my G4 for a couple months now, and I've noticed the GPS is literally almost worthless. My location is set to on and high accuracy. My usual routine is to look up the route before I leave my driveway like any normal person. The GPS locks on after a while, and when I start driving is the problem. It either won't update to my moving position (I live in Pittsburgh and T-Mobile's coverage is pretty good) and will frequently freeze. Or it will randomly start locking onto random locations around my area but not on my car. This is incredibly frustrating obviously because I absolutely need my GPS to work. Does this sound like a hardware problem and how do I prove it to T-Mobile to get a replacement device?
With a clear sky, my GPS is amazing. But with heavy cloud cover I cannot get a decent lock.
Seems the AGPS (tower based location) is worse on this than any device before. Even with Wi-Fi on.
Sent from my LG-H811 using Tapatalk
Came here to post the same thing.
For some reason, over the last few weeks, my gps started going bonkers for no reason. It will work just fine for 20 min and then all of a sudden it will keep thinking that I am 70 feet west of where I really am. So if I'm driving south on the highway, it thinks I'm driving parallel to the highway but 70 feet to the right of the highway. So whenever there is another road nearby, Google Maps thinks I'm on that road and tries to reroute me to get back on the highway. If there is no other road nearby, Maps will correct my location to the highway. It is really frustrating because it becomes useless with intersecting roads and constant erroneous rerouting. The arrow keep jumping back and forth and the app is giving me false rerouting instructions non-stop. Not to mention the map keeps rotating around because it gets confused about which direction I'm headed. Super confusing.
Once I reboot the phone, everything goes back to normal and the gps is once again super accurate (until it happens again).
This issue happens every other day or so.
I did update to 10N as well as rooting and putting TWRP on it a months ago (around the same time these issues started). Not sure if the bug was introduced with 10N or if it's related to the root and TWRP (doubt it).
I started really hating this phone as I keep getting lost while driving.
majp89 said:
So I've had my G4 for a couple months now, and I've noticed the GPS is literally almost worthless. My location is set to on and high accuracy. My usual routine is to look up the route before I leave my driveway like any normal person. The GPS locks on after a while, and when I start driving is the problem. It either won't update to my moving position (I live in Pittsburgh and T-Mobile's coverage is pretty good) and will frequently freeze. Or it will randomly start locking onto random locations around my area but not on my car. This is incredibly frustrating obviously because I absolutely need my GPS to work. Does this sound like a hardware problem and how do I prove it to T-Mobile to get a replacement device?
Click to expand...
Click to collapse
Is this the same type of GPS issue on Samsung flagships? Those require opening up the phone and lifting up the GPS leaf pins.
Sent from my SM-G386T using Tapatalk
aptalca said:
Came here to post the same thing.
For some reason, over the last few weeks, my gps started going bonkers for no reason. It will work just fine for 20 min and then all of a sudden it will keep thinking that I am 70 feet west of where I really am. So if I'm driving south on the highway, it thinks I'm driving parallel to the highway but 70 feet to the right of the highway. So whenever there is another road nearby, Google Maps thinks I'm on that road and tries to reroute me to get back on the highway. If there is no other road nearby, Maps will correct my location to the highway. It is really frustrating because it becomes useless with intersecting roads and constant erroneous rerouting. The arrow keep jumping back and forth and the app is giving me false rerouting instructions non-stop. Not to mention the map keeps rotating around because it gets confused about which direction I'm headed. Super confusing.
Once I reboot the phone, everything goes back to normal and the gps is once again super accurate (until it happens again).
This issue happens every other day or so.
I did update to 10N as well as rooting and putting TWRP on it a months ago (around the same time these issues started). Not sure if the bug was introduced with 10N or if it's related to the root and TWRP (doubt it).
I started really hating this phone as I keep getting lost while driving.
Click to expand...
Click to collapse
Have you tried using Device Only mode? I noticed that once I did that accuracy went to 100% while driving.
I think it's a software issue that shows up when the phone is not using the GPS and instead relying on WiFi and Cell for location.
Joe USer said:
Have you tried using Device Only mode? I noticed that once I did that accuracy went to 100% while driving.
I think it's a software issue that shows up when the phone is not using the GPS and instead relying on WiFi and Cell for location.
Click to expand...
Click to collapse
You know, you might be onto something about the assisted gps part (cell and wifi)
Shortly after I posted the message, I started using this app called GPS Status & Toolbox. It has a feature of clearing and updating the assistance data (A-GPS) which it can automatically do once a day. Since I started using it, I haven't had the issue.
It's possible that there is a software glitch regarding cell and wifi assist
Los Angeles got hit by El Nino pretty hard with thick clouds for about a week but didn't have any issues with my navigation. I use TomTom go, Google map, waze, and MS Here depends on my mood but all were accurate. I haven't done anything to my phone except turning off WiFi assistance for GPS, you think that has anything to do with it? I think it was called WiFi scanning under advanced WiFi setting.
I find the LG G4 gps to be one of the best among the phones I have used. I have had Note3, Note4 before... those had horrendous gps performance issue.

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