Samsung Promotion problem - T-Mobile Note 7 Questions & Answers

So I got my phone today and the screen was defective. I have to return it and re-order a new one. Problem is now I'm outside the promotional date. T-Mobile customer service said they can make a note on my new receipt/contract, so Samsung would still honor it. I'm kind of skeptical about that, so I wanted to check in with you guys.
Do you think if I send in my original receipt/contract will it work or should I just wait till another promotion comes?

Send it in, waiting sounds like a long shot. As long as you have the receipt with the mac and imei you are good.

GripR said:
So I got my phone today and the screen was defective. I have to return it and re-order a new one. Problem is now I'm outside the promotional date. T-Mobile customer service said they can make a note on my new receipt/contract, so Samsung would still honor it. I'm kind of skeptical about that, so I wanted to check in with you guys.
Do you think if I send in my original receipt/contract will it work or should I just wait till another promotion comes?
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Click to collapse
This happened to me when I got the s7e. I was able to get the vr anyway. Worse case scenario talk to tmoblie and they will make sure ypu get product you wanted. My mother was getting the note 7 and they didn't have the color she wanted anywhere. They told her they were getting some this week but I told them she'd be outside the promotional date. They told us not to worry that they would get the gear fit through them.
Sent from my SM-N930T using XDA-Developers mobile app

GripR said:
So I got my phone today and the screen was defective. I have to return it and re-order a new one. Problem is now I'm outside the promotional date. T-Mobile customer service said they can make a note on my new receipt/contract, so Samsung would still honor it. I'm kind of skeptical about that, so I wanted to check in with you guys.
Do you think if I send in my original receipt/contract will it work or should I just wait till another promotion comes?
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Click to collapse
I would of filed the promotion for both phones lol before you returned the other one.
Sent from my SM-N930T using XDA-Developers mobile app

Thanks for the advice everyone. I'll send in the original qualified contract with the new contract with tmobile explanation and see what happens.
Sent from my SM-G930T using XDA-Developers mobile app

What heppend after?

KBay said:
What heppend after?
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2 recalls....lol.
Sent from my Note 7, S7 Edge or S6

Related

[Q] Tmobile note 4 replacment quality

Hello I pre-ordered galaxy note 4 and its having issues. The phone doesnt charge properly...i have to plug it in and out couple times for the phone to recognize that it is connected to charger and "dock is connected" notification is keep coming up..so i called tmobile and since warranty is issued, they are going to send out a replacement. My comcern is that they are probably going to send a refurb without any accessories right? I heard some rare instances they send out brand new but most likely its refurb. Anyone has an experience with tmobile refurbs? Are they any good or bad?
Thank you
They probably don't have any refurbished units yet, so you may get a new one. Have got tried another charger? I've seen a couple reports of the adaptive chargers failing.
I will let you know, my replacement is due to be delivered 2nd Dec ( I ordered it earlier today from 611 ). I will check and it and post back for you. I know it sucks to get a refurbed but so long as I dont get one that was rejected by another XDA forum, then I should be good to go HAHAH
Thx for the reply
yes i have my wife got the same phone so tried her charger on my phone and my charger on her phone and its my phone that is having issues. Rep told me that i might be getting a new one but the terms are "brand new or like new" so he has no idea but when he was going through instruction he said it will come with no accessories. .idk if he is reading written terms or telling me i am getting a refurb...
Limeybastard said:
I will let you know, my replacement is due to be delivered 2nd Dec ( I ordered it earlier today from 611 ). I will check and it and post back for you. I know it sucks to get a refurbed but so long as I dont get one that was rejected by another XDA forum, then I should be good to go HAHAH
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Click to collapse
Thx for the reply. Lol i am getting mine on 24th next monday so i will be actually telling you how it is.
takgeun68 said:
Thx for the reply. Lol i am getting mine on 24th next monday so i will be actually telling you how it is.
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Right fair enough. They said that as I didn't have "insurance" then it would be regular 7day ground delivery. Which will take me over my 14 day refund time frame. Shame but such is life.
I remember a couple of years ago when I was with AT&T they swapped out my GS4 at one of their authorized repair centers. The IMEI label on the back was different to the original one as it didn't have the Samsung logo on it so was definitely a refurbished unit. But worked well.
The T Mobile rep mentioned the same stuff to me as well. Saying it will be just the phone minus battery etc. But she did mention that it was coming directly from the manufacturer whoever that is in T Mobiles language maybe Assurion or Samsung?
My current build date according to the box is 11/5/14 previous to that it was 11/4/14. Made in crappy Vietnam. My perfect note 3 was made in prestigious China haha.
Sent from my SM-N910T using Tapatalk
I had mine replaced due to screen inconsistencies. My replacement was brand new & made in Vietnam on 10/23. I think it's still too early for them to have refurb units.
kabuk1 said:
I had mine replaced due to screen inconsistencies. My replacement was brand new & made in Vietnam on 10/23. I think it's still too early for them to have refurb units.
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Click to collapse
Care to indicate how you knew yours was brand new? Thanks.
Sent from my SM-N910T using Tapatalk
Limeybastard said:
Care to indicate how you knew yours was brand new? Thanks.
Sent from my SM-N910T using Tapatalk
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I used the refurb check function of the Phone Info app.
kabuk1 said:
I used the refurb check function of the Phone Info app.
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Right, thanks.
Rumor has it that its approx 2 months before refurbs are ready after initial launch by Samsung.
Either way, does anyone know if the refurbed Galaxy phones are proceeded by a third party vendor for and behalf of t mobile or are they done by the manufacturer Samsung?
Sent from my SM-N910T using Tapatalk
Defective phones our sent to tmobile, and then there sent off to Samsung to repair and certify, and then sent back to tmobile.
Raver27 said:
Defective phones our sent to tmobile, and then there sent off to Samsung to repair and certify, and then sent back to tmobile.
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Click to collapse
Thanks. The t mobile tech support person mentioned that the device is coming directly from the manufacturer. I take what you say in higher value than what they say. We all know they read of a script.
Sent from my SM-N910T using Tapatalk
Limeybastard said:
Thanks. The t mobile tech support person mentioned that the device is coming directly from the manufacturer. I take what you say in higher value than what they say. We all know they read of a script.
Sent from my SM-N910T using Tapatalk
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Lol Yea bro..That's 99% of them,every once in a while you'll get 1 that knows a little something.
Well I can vouch for that. First rep insisted I goto store for replacement and then when she finally realized I wasn't wanting to take that route told me they had no stock LOL. The very same rep also told me to just send my Cel Fi signal booster back without a return label. Glad I didn't listen to her as the second rep needed the imei of the signal booster and created me a return label. That could have cost me $500.
Sent from my SM-N910T using Tapatalk
Right now I'm going through issue with my first returned note 4,sent to there fort worth,TX return center and they still haven't said nothing to me about receiving it,even tho ups tracking shows signed and delivered.They had to credit my account 31.50 because I have 2 note 4 on my account right now,because returned device hasn't been dropped off my account, it's going on 2 weeks now.

[Q] Note 4 Issue

Questions about the Note 4? I have a T-Mobile variant and the speaker near the front facing camera became loose and is tad uneven. I want to get it exchanged from T-Mobile for a warranty exchange. What's the likelihood they give me a refurbished model? I know the phone has a short supply for the White, but I have the Black model and the phone has been out for less than 2 months with supply issues lingering. Thoughts as well?
Highly likely.
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Nobody has reported receiving a refurbished unit yet. I'd exchange asap. We're in a window where they don't have any refurbished units.
Android_Monsters said:
Nobody has reported receiving a refurbished unit yet. I'd exchange asap. We're in a window where they don't have any refurbished units.
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That's good. I went to T-Mobile today to process it since their new policy requires "stores to examine the product and then you call customer care to process the exchange based on notations." That's after your "one time exchange over the phone." I had the S5 and it was a pain in the butt, so I had to go through several exchanges. How can you tell if the unit is a refurbished model or if it's brand new?
nviz22 said:
That's good. I went to T-Mobile today to process it since their new policy requires "stores to examine the product and then you call customer care to process the exchange based on notations." That's after your "one time exchange over the phone." I had the S5 and it was a pain in the butt, so I had to go through several exchanges. How can you tell if the unit is a refurbished model or if it's brand new?
Click to expand...
Click to collapse
Install that app
https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo
Sent from my SM-N910T using XDA Free mobile app
darekz said:
Install that app
https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo
Sent from my SM-N910T using XDA Free mobile app
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Click to collapse
Okay, I will check with that app once I get my next Note 4. Thanks (both on the site thanks meter and courtesy version lol).
Android_Monsters said:
Nobody has reported receiving a refurbished unit yet. I'd exchange asap. We're in a window where they don't have any refurbished units.
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Click to collapse
2 weeks ago I received my first refurbished unit. Don't know who told you they not using them yet but they are.
BAD ASS NOTE 4
BACARDILIMON said:
2 weeks ago I received my first refurbished unit. Don't know who told you they not using them yet but they are.
BAD ASS NOTE 4
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Prove it with pictures.
Even if what you say is true.
It's still the likeliest time we have left to get new ones.
The op will be able to check with the app.
BACARDILIMON said:
2 weeks ago I received my first refurbished unit. Don't know who told you they not using them yet but they are.
BAD ASS NOTE 4
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Click to collapse
Prove what with pictures. It called you call they send you a refub one. They have had plenty of returns that went into refurbished program. Either way if op wanna take your wrong word for it so be it. All he really has to do us call TMOBILE and they will tell you it a refurbished one.
BAD ASS NOTE 4
Show the app showing that yours was refurbished with a screen shot.
BACARDILIMON said:
Prove what with pictures. It called you call they send you a refub one. They have had plenty of returns that went into refurbished program. Either way if op wanna take your wrong word for it so be it. All he really has to do us call TMOBILE and they will tell you it a refurbished one.
BAD ASS NOTE 4
Click to expand...
Click to collapse
I did call T-Mobile before hand when I placed my replacement request. They said it's "probably going to be a new model since our stock on refurbished is pretty low since it's a relatively new phone, but we cannot guarantee it is new or refurbished."
I received my replacement one on Thursday, was new. Still **** though ( worse than original one ) as I am being OCD like a bit**. Short story search for pink hue screen issues on here which will detail the so called problems.
Sent the replacement back and kept my original one. Talking to myself now.. " Why do you give a flying sh** about some flaws and stress, when you know damn well you change phones every twelve months or less anyways!, I mean most of these so called issues are no doubt within manufacturers tolerance spec levels".
Now, only after 3 weeks of ownership am I enjoying my phone and not polishing it like my c**k.
I got a brand new Note 4. The app showed it wasn't refurbished and no signs of it on the device either. Felt new too.

Get A Free Wireless Charging Pad From Samsung

When You Register Your Qualifying Card On Samsung Pay On Your Galaxy S6, S6 Edge, S6 Edge+ Or Note5
Now for a limited time only, activate Samsung Pay on your Galaxy S6, S6 edge, S6 edge+ or Note5 with your Samsung Account ID and register a qualifying card with Samsung Pay, and receive a free Wireless Charging Pad.** Offer expires 11/08/2015. Not all credit or debit cards are compatible with Samsung Pay. Your card must be compatible with Samsung Pay in order for you to register it with Samsung Pay and qualify for this offer. http://www.samsung.com/us/explore/latest-galaxy-smartphones/
You're late to the party man lol, this is old news.
Sent from my SM-N920T using Tapatalk
Didn't that offer expire a few weeks ago?
Sent from my SAMSUNG-SM-N920A using Tapatalk
I did see one a few weeks ago. Seems to be a new one. Maybe since verizon just rolled out samsung pay.
Do you know how long til they confirm you will get it?
I got mine today.
Samsung sent me 2 of them, both black. Not sure how this happened, but I am not going to argue, that's for sure.
The weird part is I got an email yesterday telling me it was still on back order. Maybe that is for the other 5 they are going to accidentally send me?
InFiD3ViL said:
I got mine today.
Samsung sent me 2 of them, both black. Not sure how this happened, but I am not going to argue, that's for sure.
The weird part is I got an email yesterday telling me it was still on back order. Maybe that is for the other 5 they are going to accidentally send me?
Click to expand...
Click to collapse
how long did it take from submitting form to receiving the unit?
skchan2 said:
how long did it take from submitting form to receiving the unit?
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Click to collapse
I ordered it the same day that the full version of Samsung Pay came out, which I think was the 28th of September.
Come to think of it, I had a lot of issues getting the order to complete since I think the site was getting hammered with requests for the offer. I am thinking that may be how I wound up getting 2 of them. I remember having to try and re-submit the order multiple times because it would time out on almost each step.
So 30 days from order to front door. That's not too bad for that kind of promotion. Faster than most rebates too.
Has to be a new offer.
Offer valid 10/28/15 – 11/8/15
Anyone know if you used the previous promotion if you will be able to use this one again? cant check right now so if someone has let us know. thanks
ErickF said:
Anyone know if you used the previous promotion if you will be able to use this one again? cant check right now so if someone has let us know. thanks
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Click to collapse
The T&C say no.
I put in for each of our phones.... so 3 of them should be delivered.
I got the phone on 9/29 signed up the same day. Rooted it and said goodbye to samsung pay 10/29. Coincidentally the same day they shipped me the free charger.
The new offer is not working on my wife's note5. She just signed up and added a card today but the app says the promotion is expired. WTF Samsung!
I noticed the dates on the app are dofferent. Maybe try their website. What cards are yall using? I'm having trouble just trying to find a correct card
ErickF said:
Anyone know if you used the previous promotion if you will be able to use this one again? cant check right now so if someone has let us know. thanks
Click to expand...
Click to collapse
Its worth a shot anyways. This time they don't provide a promo code that is on your phone like they did with the first promo. Samsung got smart and are tracking it by IMEI and Wifi MAC Address this time around so it should only be a 1 time thing now.
954wrecker said:
I got the phone on 9/29 signed up the same day. Rooted it and said goodbye to samsung pay 10/29. Coincidentally the same day they shipped me the free charger.
Click to expand...
Click to collapse
Why are you surprised? Once you do the offer and get the promo code and make the Samsung order, Samsung doesn't check to see if you are still using it.
bagged00 said:
I noticed the dates on the app are dofferent. Maybe try their website. What cards are yall using? I'm having trouble just trying to find a correct card
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Click to collapse
Really dude? Check the link below it tells you all the cards it supports.
http://www.samsung.com/us/samsung-pay/
USA only, ****in hell.
ericdabbs said:
Really dude? Check the link below it tells you all the cards it supports.
http://www.samsung.com/us/samsung-pay/
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Click to collapse
Awesome reply. However I've already been on their website along with their app. I have 2 of the 5 cards they say to have and they don't work. Hence my question what cards are you guys using?
I had 5 different Amex cards linked and working for a month before i got rid of it and finally rooted it a few days ago
I've been able to sign up for it but the status has been "pending" for like over a week now.
Sent from my SM-N920S using Tapatalk
cajunaggie87 said:
I've been able to sign up for it but the status has been "pending" for like over a week now.
Sent from my SM-N920S using Tapatalk
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It took me almost a month, but I finally got mine delivered this week. Works and was completely free. Can't complain.

Will T-mobile let us keep the note 7 for free?

Will they let us keep it and refund us and make us eligible for an upgrade, like some Verizon customers have stated?
My mother always told me (nothing in life is free) lol
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ronattack said:
Will they let us keep it and refund us and make us eligible for an upgrade, like some Verizon customers have stated?
Click to expand...
Click to collapse
Let you keep it AND refund you? Not very likely. And since every Note 7 in the field is a litigation ticking time bomb, I doubt they'd want you to keep it either.
I've railed about T-Mobile's horrible customer service throughout this ordeal. But the fact is: T-Mobile is the middle man here. Morally speaking they hold an obligation to their customers. Legally, not so much. That said, I don't see them doing much that Samsung won't reimburse them for.
ronattack said:
Will they let us keep it and refund us and make us eligible for an upgrade, like some Verizon customers have stated?
Click to expand...
Click to collapse
Verizon isn't letting you keep the phone.. they're telling you to ship it to Samsung and letting Samsung be responsible for the return of devices. If owners decide to keep it, then I'm not sure what happens after that but I'm pretty sure it won't be a free phone.
Sent from my SM-N930T using Tapatalk
shook187 said:
Verizon isn't letting you keep the phone.. they're telling you to ship it to Samsung and letting Samsung be responsible for the return of devices. If owners decide to keep it, then I'm not sure what happens after that but I'm pretty sure it won't be a free phone.
Sent from my SM-N930T using Tapatalk
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Click to collapse
I just checked T-Mobile and Verizon's website. Their instructions are pretty much identical. Bring the phone to the store for either an exchange or refund. It's not surprising that Verizon is more ****ed up about what to do than T-Mobile is.
http://www.samsung.com/us/note7recall/
Found this out at a TMO store when the first recall happened. IF your Note 7 was "lost or stolen" you'd have to pay the $175 deductible BUT that deductible went towards the cost of the replacement phone...let that sink in for a minute. Of course your "lost or stolen" phone would be blacklisted on the Tmo Network.
This was only for the Note 7.
BTW if you damaged or damage your Note 7, you do NOT have to pay an insurance fee due to the recall. You get a Get Out Of Jail Free card with this one.
douger1957 said:
I just checked T-Mobile and Verizon's website. Their instructions are pretty much identical. Bring the phone to the store for either an exchange or refund. It's not surprising that Verizon is more ****ed up about what to do than T-Mobile is.
http://www.samsung.com/us/note7recall/
Click to expand...
Click to collapse
That's old news buddy... Verizon is giving instant refunds and removing phones off customers accounts having Samsung responsible for retreating phones.
Sent from my SM-N930T using Tapatalk
shook187 said:
That's old news buddy... Verizon is giving instant refunds and removing phones off customers accounts having Samsung responsible for retreating phones.
Sent from my SM-N930T using Tapatalk
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Click to collapse
Then maybe Verizon should update their website. I take that as their official word over whatever some flunky customer service rep says.
. Every t mobile Customer should have their EIP closed so it's a free phone yes.... o Checked my t mobile online account today and it says that I paid off my EIP. Called the customer rep and she told me I don't have any EIP. Now it's time for some rooting lol
phenixof4 said:
. Every t mobile Customer should have their EIP closed so it's a free phone yes.... o Checked my t mobile online account today and it says that I paid off my EIP. Called the customer rep and she told me I don't have any EIP. Now it's time for some rooting lol
Click to expand...
Click to collapse
I already updated to the latest firmware, so rooting is out for me if I keep this phone through any eventuality. Oculus disabled the Gear VR, so I can't use that! Then there is always the small but ever present danger this phone could go up in smoke, probably at the worst possible time! What's more, Engadget says production has been 'permanently' halted, so, if true, no hope of a third 'fixed' version! Nothing else out there that I want, so, so depressing!:crying:
Deleted
RaymondPJR said:
I already updated to the latest firmware, so rooting is out for me if I keep this phone through any eventuality. Oculus disabled the Gear VR, so I can't use that! Then there is always the small but ever present danger this phone could go up in smoke, probably at the worst possible time! What's more, Engadget says production has been 'permanently' halted, so, if true, no hope of a third 'fixed' version! Nothing else out there that I want, so, so depressing!:crying:
Click to expand...
Click to collapse
Then there's the chance that they'll shut your service off by the IMEI.
Wow, if this true x-mas coming early this year, I can always use tablet and still have my N3 for phone calls, my only regret is updating the phone to latest firmware (seems I can't learn this lesson, don't fix it if it ain't broke, updates are mostly not for my benefit), I wish I could root it now, more than ever. If I was rooted I could change IMEI to one of my older phones, I'm such an idiot for updating.
Nope, but I can confirm they let you keep EVERYTHING it came with. Just swapped mine for the S7edge again. They gave me the pen as a keepsake...lol, and didn't want the box or anything else.
LOL
phenixof4 said:
. Every t mobile Customer should have their EIP closed so it's a free phone yes.... o Checked my t mobile online account today and it says that I paid off my EIP. Called the customer rep and she told me I don't have any EIP. Now it's time for some rooting lol
Click to expand...
Click to collapse
Not mine. It still showing up on my account.
Eip still showing up on mine too...i dont want a refund lol I want my note 7 with future updates and support. This blows. I really hate downgrading. T mobile did tell me there isn't a time frame for a return/refund. So I'm keeping it at least until the beginning of the year or given a time limit. I also heard they are releasing the s7 edge in blue coral. I make swap the note 7 out for that if we can't keep these notes for free (which I doubt)
but if the phone is lost or stolen, are they going to charge you full price for it? all those returned phones should be going to landfill and I'm not sure they will be paying for shipping back to Samsung, which could be dangerous all by itself. Also, I'm not a lawyer but if they keep charging you for the phone, they keep the sale of the phone valid and possibly liability attached to that sale. If the sale is void and you're instructed to return the phone either to Samsung or Tmo store, then I would think liability would shift to person not following the instructions? I don't know, but we will see soon. I also don't think there should be a time limit, so what happens if I return the phone 6 months from now? In 10 months we should have Note 8 (or whatever rebranding they come up with). I'm going to wait and see, I think I have higher chance of getting injured by texting distracted driver than my phone catching fire and I wouldn't even dream of not driving anymore.
RaymondPJR said:
I already updated to the latest firmware, so rooting is out for me if I keep this phone through any eventuality. Oculus disabled the Gear VR, so I can't use that! Then there is always the small but ever present danger this phone could go up in smoke, probably at the worst possible time! What's more, Engadget says production has been 'permanently' halted, so, if true, no hope of a third 'fixed' version! Nothing else out there that I want, so, so depressing!:crying:
Click to expand...
Click to collapse
I so agree i am torn to stay with samsung or maybe try the new LG V20 but no other phone out there says damn i need to have that like the Note 7, I am thinking of going to the Samsung Galaxy S7 Edge or just back to Note 5 because at this point i got the Gear fit 2 the Gear VR and the 256gig card was just shipped so best bet is just to stay with Samsung and wait till something better comes out.
douger1957 said:
Let you keep it AND refund you? Not very likely. And since every Note 7 in the field is a litigation ticking time bomb, I doubt they'd want you to keep it either.
I've railed about T-Mobile's horrible customer service throughout this ordeal. But the fact is: T-Mobile is the middle man here. Morally speaking they hold an obligation to their customers. Legally, not so much. That said, I don't see them doing much that Samsung won't reimburse them for.
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Click to collapse
I've had exceptional customer service with them through this ordeal. The local store wouldn't refund me for my LED case or Seidio case since it wasn't purchased from their store. I made a call to T-Mobile and told them I wasn't pleased with the experience and was credited on my bill for the two cases - just asked me how much I paid for them.

Where is the preorder gift link? I can't for the life of me find it.

Anyone have a link to the preorder gifts to register your phone?
Sent from my SM-N900V using XDA Free mobile app
Download the Shop Samsung app in the Samsung store and hit the Promotions link on the left side menu. From the Note 8 of course.
Ugh. I'm not activating it till tomorrow. I tried using my note 3 but it wouldn't work.
Sent from my SM-N900V using XDA Free mobile app
Kind of unrelated but when I went to that Samsung app it showed an option to purchase a s8 plus for 11.99 total price. I tried to do it but then it popped up to 899. Luckily I took a screen shot, wonder if I can press this and get a second phone for $12 ?
Sent from my SM-N900V using XDA Free mobile app
I registered for the camera gift yesterday evening. It shipped this evening and I should have it on Monday per FedEx tracking, woot!
You need to do it from your Note 8 even though the web site says you can do it via the web. It would just link me to the Samsung app. Once I opened that it recognized my Note 8 and asked me the basic questions and then I made my choice. I took a picture of the receipt and within an hour I got the "Congratulations" email. They are supposed to ship around 9/25 based on what the Samsung app said.
Mike02z said:
You need to do it from your Note 8 even though the web site says you can do it via the web. It would just link me to the Samsung app. Once I opened that it recognized my Note 8 and asked me the basic questions and then I made my choice. I took a picture of the receipt and within an hour I got the "Congratulations" email. They are supposed to ship around 9/25 based on what the Samsung app said.
Click to expand...
Click to collapse
How is it that some of these people online posting on YouTube are showing they got a large box with both the charger and the memory card all at once with the phone? I didn't have that option?
MACHEK said:
How is it that some of these people online posting on YouTube are showing they got a large box with both the charger and the memory card all at once with the phone? I didn't have that option?
Click to expand...
Click to collapse
That's a gift for collaborators and reviewers who promote Samsung.
MACHEK said:
How is it that some of these people online posting on YouTube are showing they got a large box with both the charger and the memory card all at once with the phone? I didn't have that option?
Click to expand...
Click to collapse
If you order direct from Samsung everything comes together. If you order from a carrier, you have to send in documentation before they ship the gifts to you.
Got it registered, hopefully I get the 256gb card as well!
Sent from my SM-N950U using XDA Free mobile app
MACHEK said:
Got it registered, hopefully I get the 256gb card as well!
Sent from my SM-N950U using XDA Free mobile app
Click to expand...
Click to collapse
Fingers crossed here as well. I wouldn't be surprised if those were reserved for the folks that bought directly from Samsung, though.
---------- Post added at 09:34 AM ---------- Previous post was at 09:30 AM ----------
Mike02z said:
You need to do it from your Note 8 even though the web site says you can do it via the web. It would just link me to the Samsung app. Once I opened that it recognized my Note 8 and asked me the basic questions and then I made my choice. I took a picture of the receipt and within an hour I got the "Congratulations" email. They are supposed to ship around 9/25 based on what the Samsung app said.
Click to expand...
Click to collapse
You can check the current status of your promotion fulfillment in the app as well. It looks like the date's been pushed out to the week of 10/2 now, at least for me.
MACHEK said:
How is it that some of these people online posting on YouTube are showing they got a large box with both the charger and the memory card all at once with the phone? I didn't have that option?
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Note sure what to say. I could understand that if Samsung was shipping early and the free items came with it but I don't believe Samsung is shipping yet. The only carrier I know for sure has shipped is VZW and since this is a an offer direct from Samsung, not sure how anyone in the US would have received their gifts yet.
Mike02z said:
Note sure what to say. I could understand that if Samsung was shipping early and the free items came with it but I don't believe Samsung is shipping yet. The only carrier I know for sure has shipped is VZW and since this is a an offer direct from Samsung, not sure how anyone in the US would have received their gifts yet.
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People that ordered directly from Samsung started receiving their phones yesterday. Sprint Customers on Wednesday. I know T-Mobile has provided shipping information but I don't know that anyone has received theirs yet.
Registered for the wireless charger and SD card this morning. Accepted and shipping 10/9 but hopefully sooner
Dodge DeBoulet said:
People that ordered directly from Samsung started receiving their phones yesterday. Sprint Customers on Wednesday. I know T-Mobile has provided shipping information but I don't know that anyone has received theirs yet.
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I'm with Sprint and got mine Tuesday around noon. Went to Best buy for a case and they had to go in the back to bring them out, so I got a case and screen protector. The girl who sold me them looked all "butt-hurt" because her Note8 wasn't coming till Wednesday or Thursday. Ordered my 360 camera and it was processed and shipped on Thursday, should be here Saturday or Monday. And I got $200 off the phone too! Battery life is AMAZING and the Gearvr that shipped with the S8+ works great too...phone stays cool and zero lag

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