My samsung s3 mini starts rebotting when i put sim card - Galaxy S III Mini Q&A, Help & Troubleshooting

Hello everybody. I have had a lot of trouble with my phone since a week ago. I had installed cyanogemod 11 4.4.4 in my phone and everything was working fine, one day (a week ago) it freeze, turn off and never turn on again. When to the store: sudden death. The board had to be replaced. So after all the repairs they give me the phone, works fine like for 4 hours, then out of nowhere it starts rebotting. i performed a factory reset, still happening. Then i realized that it only start resetting if i put the sim card. If the slot is empty, nothing happens. The reboot starts when it charges the home screen, barely shows something and then goes black, the following reboots can to get to this stage or rebooting in samsung logo. What should i try?
edit: another thing that i noted is that the new board is a I8190, the original one was a I8190L and it was a surprise at first because new board can support 3G with my simcard, while the old one can't. A frequency band that is suported for one that the other don't i think.
Sorry for my bad english, not a native speaker.

slaxz said:
Hello everybody. I have had a lot of trouble with my phone since a week ago. I had installed cyanogemod 11 4.4.4 in my phone and everything was working fine, one day (a week ago) it freeze, turn off and never turn on again. When to the store: sudden death. The board had to be replaced. So after all the repairs they give me the phone, works fine like for 4 hours, then out of nowhere it starts rebotting. i performed a factory reset, still happening. Then i realized that it only start resetting if i put the sim card. If the slot is empty, nothing happens. The reboot starts when it charges the home screen, barely shows something and then goes black, the following reboots can to get to this stage or rebooting in samsung logo. What should i try?
edit: another thing that i noted is that the new board is a I8190, the original one was a I8190L and it was a surprise at first because new board can support 3G with my simcard, while the old one can't. A frequency band that is suported for one that the other don't i think.
Sorry for my bad english, not a native speaker.
Click to expand...
Click to collapse
After read your problem, I suggest you to go to service center. If the phone rebooting itself when you put battery on (you don't turn on with power button), it must be hardware problem on your phone.
By the way, version I8190, I8190N, I8190L they has different board, combination board with the stock board can make your device harmful.

garpedos said:
After read your problem, I suggest you to go to service center. If the phone rebooting itself when you put battery on (you don't turn on with power button), it must be hardware problem on your phone.
By the way, version I8190, I8190N, I8190L they has different board, combination board with the stock board can make your device harmful.
Click to expand...
Click to collapse
No, i turn it on with the power button. I take it to the service center, it worked fine like for 3 or 4 hours then it starts rebooting over and over again. It only stops if i remove the sim card, start over and works like a charm. I don't know what to do. The tech guy says he tested it and everything comes fine.

slaxz said:
No, i turn it on with the power button. I take it to the service center, it worked fine like for 3 or 4 hours then it starts rebooting over and over again. It only stops if i remove the sim card, start over and works like a charm. I don't know what to do. The tech guy says he tested it and everything comes fine.
Click to expand...
Click to collapse
The problem u have described it's only one ; the tx and rx receiver it's gone.
Sent from my GT-I8190 using XDA Labs

Related

[Q] A very strange rebooting problem.

Regarding: Samsung Galaxy S3 Mini GT-I8190 - SIM unlocked version
Hello eveyone.
I'm having one of the strangest problems I've encountered with a phone before and I just can't seem to track down the problem. Please read this thread with an open mind as from what I can tell this is a unique issue that sounds like normal issues.
The main problem is that the phone keeps rebooting. From the get go this sounds like a normal issue with either the battery or power switch but here is the weird part...
It only happens when the phone is fully charged!
IBackground
I have had the phone since release and I have only ever used the stock rom that came with the phone. I don't really use phones much n general except for using it for calls texts and BBC news. I didn't even have a SD Card in it until after the problem started. Everything was running great, I never had any battery problems at all, and then a couple of weeks ago my phone contract expired with Orange and I decided that I would get a SIM only plan with EE.
While waiting for the SIM card to arrive in the post I charged my phone up one day and noticed that I had to power on the device. The phone seemed to power on fine, I could use all features of the phone, but when I turned the screen off for more then 5 or 6 seconds the phone would restart. There would give no indication that it had turned off or that it had powered off in anyway. It would simply just be blank, I'd press the power switch, and it would vibrate once and begin its start up procedure as if it had been turned off completely.
Here is where it gets weird, the phone will keep cycling on its own like this until the battery drains itself through constant reboots until about 85% juice, at which point it begins to operate functionally.
I heard that some people say they had problems with the power switch. I figured that if it was the power switch it then the problem would be consistant and would continue giving me problems when the battery was below 85%. I think I can rule out the power switch as faulty. Naturally I came to the conclusion it must be software, perhaps an APP installed which was incompatible. I tried all sorts of things, regardless I came to the conclusion it needed to be factory reset. Factory reset didn't do anything, still does it. My next thought was Firmware, it must be the firmware that was corrupt. I went through tutorials and rooted my phone, installed recovery software and ended up installing Cyanogenmod 11 (Which looks really beautiful btw, wish I had done that sooner) and buying an SD Card too do so. Still the problem persists! I read that some people had problems with swelling batteries, I replaced the battery completely just incase. £10 wasted, still does it.
At this point I'm starting to get confused. I started thinking perhaps it was the cable providing too much charge to the device, over charging somehow. Tried a different cable and a different power source. Still the poblem persists. I made sure there was no dirt in any of the connectors incase that was causing something. No joy.
So to summerize:
1. Factory Reset
2. Replaced Battery
3. Changed power leads
4. Cleaned device
5. Flashed to completely new firmware
I've completely run out of ideas on what it could be. Why would the phone operate absolutely fine under 85% power? Its just weird! I'd appreciate any help some one could provide me. I've not seen any one else with this problem on the internet. Please let me know what you guys think.
Thanks
Craig.
Kirbs82 said:
Regarding: Samsung Galaxy S3 Mini GT-I8190 - SIM unlocked version
Hello eveyone.
I'm having one of the strangest problems I've encountered with a phone before and I just can't seem to track down the problem. Please read this thread with an open mind as from what I can tell this is a unique issue that sounds like normal issues.
The main problem is that the phone keeps rebooting. From the get go this sounds like a normal issue with either the battery or power switch but here is the weird part...
It only happens when the phone is fully charged!
IBackground
I have had the phone since release and I have only ever used the stock rom that came with the phone. I don't really use phones much n general except for using it for calls texts and BBC news. I didn't even have a SD Card in it until after the problem started. Everything was running great, I never had any battery problems at all, and then a couple of weeks ago my phone contract expired with Orange and I decided that I would get a SIM only plan with EE.
While waiting for the SIM card to arrive in the post I charged my phone up one day and noticed that I had to power on the device. The phone seemed to power on fine, I could use all features of the phone, but when I turned the screen off for more then 5 or 6 seconds the phone would restart. There would give no indication that it had turned off or that it had powered off in anyway. It would simply just be blank, I'd press the power switch, and it would vibrate once and begin its start up procedure as if it had been turned off completely.
Here is where it gets weird, the phone will keep cycling on its own like this until the battery drains itself through constant reboots until about 85% juice, at which point it begins to operate functionally.
I heard that some people say they had problems with the power switch. I figured that if it was the power switch it then the problem would be consistant and would continue giving me problems when the battery was below 85%. I think I can rule out the power switch as faulty. Naturally I came to the conclusion it must be software, perhaps an APP installed which was incompatible. I tried all sorts of things, regardless I came to the conclusion it needed to be factory reset. Factory reset didn't do anything, still does it. My next thought was Firmware, it must be the firmware that was corrupt. I went through tutorials and rooted my phone, installed recovery software and ended up installing Cyanogenmod 11 (Which looks really beautiful btw, wish I had done that sooner) and buying an SD Card too do so. Still the problem persists! I read that some people had problems with swelling batteries, I replaced the battery completely just incase. £10 wasted, still does it.
At this point I'm starting to get confused. I started thinking perhaps it was the cable providing too much charge to the device, over charging somehow. Tried a different cable and a different power source. Still the poblem persists. I made sure there was no dirt in any of the connectors incase that was causing something. No joy.
So to summerize:
1. Factory Reset
2. Replaced Battery
3. Changed power leads
4. Cleaned device
5. Flashed to completely new firmware
I've completely run out of ideas on what it could be. Why would the phone operate absolutely fine under 85% power? Its just weird! I'd appreciate any help some one could provide me. I've not seen any one else with this problem on the internet. Please let me know what you guys think.
Thanks
Craig.
Click to expand...
Click to collapse
No one? I guess this really is a tough one.
Kirbs82 said:
Regarding: Samsung Galaxy S3 Mini GT-I8190 - SIM unlocked version
Hello eveyone.
I'm having one of the strangest problems I've encountered with a phone before and I just can't seem to track down the problem. Please read this thread with an open mind as from what I can tell this is a unique issue that sounds like normal issues.
The main problem is that the phone keeps rebooting. From the get go this sounds like a normal issue with either the battery or power switch but here is the weird part...
It only happens when the phone is fully charged!
IBackground
I have had the phone since release and I have only ever used the stock rom that came with the phone. I don't really use phones much n general except for using it for calls texts and BBC news. I didn't even have a SD Card in it until after the problem started. Everything was running great, I never had any battery problems at all, and then a couple of weeks ago my phone contract expired with Orange and I decided that I would get a SIM only plan with EE.
While waiting for the SIM card to arrive in the post I charged my phone up one day and noticed that I had to power on the device. The phone seemed to power on fine, I could use all features of the phone, but when I turned the screen off for more then 5 or 6 seconds the phone would restart. There would give no indication that it had turned off or that it had powered off in anyway. It would simply just be blank, I'd press the power switch, and it would vibrate once and begin its start up procedure as if it had been turned off completely.
Here is where it gets weird, the phone will keep cycling on its own like this until the battery drains itself through constant reboots until about 85% juice, at which point it begins to operate functionally.
I heard that some people say they had problems with the power switch. I figured that if it was the power switch it then the problem would be consistant and would continue giving me problems when the battery was below 85%. I think I can rule out the power switch as faulty. Naturally I came to the conclusion it must be software, perhaps an APP installed which was incompatible. I tried all sorts of things, regardless I came to the conclusion it needed to be factory reset. Factory reset didn't do anything, still does it. My next thought was Firmware, it must be the firmware that was corrupt. I went through tutorials and rooted my phone, installed recovery software and ended up installing Cyanogenmod 11 (Which looks really beautiful btw, wish I had done that sooner) and buying an SD Card too do so. Still the problem persists! I read that some people had problems with swelling batteries, I replaced the battery completely just incase. £10 wasted, still does it.
At this point I'm starting to get confused. I started thinking perhaps it was the cable providing too much charge to the device, over charging somehow. Tried a different cable and a different power source. Still the poblem persists. I made sure there was no dirt in any of the connectors incase that was causing something. No joy.
So to summerize:
1. Factory Reset
2. Replaced Battery
3. Changed power leads
4. Cleaned device
5. Flashed to completely new firmware
I've completely run out of ideas on what it could be. Why would the phone operate absolutely fine under 85% power? Its just weird! I'd appreciate any help some one could provide me. I've not seen any one else with this problem on the internet. Please let me know what you guys think.
Thanks
Craig.
Click to expand...
Click to collapse
Sorry to hear about this man!
I am completely stumped on this one! You've basically done all the basic solutions but to no avail. I had a problem similar to this where my device would reboot randomly, whenever it wanted to and in my case, the solution was to buy a new battery and that actually worked. I've had the battery for almost 2/3 months now and it's still going strong.
Back to your problem, I honestly don't know of a solution. I really wish I could be of help but as I said, you've already tried the basic solutions.
Again, sorry to not be of much help!
Sn0wdune said:
Sorry to hear about this man!
I am completely stumped on this one! You've basically done all the basic solutions but to no avail. I had a problem similar to this where my device would reboot randomly, whenever it wanted to and in my case, the solution was to buy a new battery and that actually worked. I've had the battery for almost 2/3 months now and it's still going strong.
Back to your problem, I honestly don't know of a solution. I really wish I could be of help but as I said, you've already tried the basic solutions.
Again, sorry to not be of much help!
Click to expand...
Click to collapse
I think I have the same problem as you did. After suddenly dropping and rebooting, my battery level jumps back up when the phone starts, and again, and again. The phone is functioning normally only when plugged in. I also presume that it is a battery problem, but the fact that the battery level rises back after dropping, makes me wonder.
EDIT: Problem solved with buying a new battery.
Sorry to jump in, just curious, did you solved this? If you do, hope to hear your solution, might help others in future
SGs3n SlimKat9.0(Android-Andi)

[Q] Tmobile Note 4 randomly restarting

Hello all,
Firstly, I hope this is the right place to put this thread. I did a search and did not find anyone else having this issue so I decided to put my post here. I am having a problem with my note 4 randomly restarting a few times every hour. It goes through its shutdown procedure and turns right back on. Occasionally it will shutdown and stay off. It seems to be software related, but I'm no expert on these things. I did however download 'Device Temperature' from the play store to check to see if it might be overheating. As far as I can tell it has stayed a cool 24-25 degrees Celsius (77 Fahrenheit) the entire time.
It does this at unpredictable times, whether or not the phone is in my pocket, in my hands, or laying flat on a desk with or without the charger plugged in.
I don't think I can take it back to Tmobile to have it replaced as I bought it from a friend a few weeks ago to use on cricket. This just started 2 days ago.
The device is SIM unlocked, but not rooted with stock everything. It's still in mint condition and to my knowledge has never been dropped.
Can anyone help?
More Information
I did a Google search for "Galaxy Note 4 Random Reboot" and I found some information saying to reformat my SD card or try doing a factory reset on the phone.
I tried both (I actually removed the SD card completely instead of just reformating it), and about a half hour later... boom restart again. FML.
Once again I turn to the wonderful folks at XDA for help. Thanks to all in advance.
Sounds like it could be bad eMMC flash memory. Go with your friend and have Tmobile replace it. Also get Square Trade insurance if you can.
Got it fixed
I called Samsung about the issue and after some brief troubleshooting they recommended having it reflashed at a samsung experience center. The closest one to me was in a Best Buy. I dropped it off, after explaining what was happening, and an hour later it was ready to be picked working good as new. I haven't noticed it restart even once since.
Samsung offered to replace the entire unit but it would cost me $28 for 2 day shipping (assuming that they had my model in stock). I will go that route if the issue returns. I'm hoping not to go this route because I already paid for this phone to be unlocked once - I'd rather not pay again if I don't have to.
I'll keep you guys updated if the rebooting issue returns again.
Also check to make sure the battery is properly seated and contacts are not bent/damaged.
railshot said:
Also check to make sure the battery is properly seated and contacts are not bent/damaged.
Click to expand...
Click to collapse
This. I kept having this issue with my Note 3 and could not figure it out. Eventually I just took out the battery, cleaned the contacts, put it back in, and it never had a random reboot after that.
Are you guys running any custom roms, or is it still stock?

SIM Card Not Detected

Hello all,
I have had my unlocked H9493 Bordeaux Red XZ3 for about 6 months and it has worked fine on T-Mobile (Android 9, 52.0.A.3.202). Unfortunately, yesterday it randomly rebooted and after that it would no longer detect the SIM card and there is no wifi signal either; everything else on the phone works just fine. I keep getting the message "No SIM Card - No Service". I have rebooted several times with no luck. If I do leave it off for a while and turn it back on, sometimes I will get service & wifi for a little bit before the error starts all over again. If I leave the phone on with the error, it will reboot itself every few minutes.
I tried a different SIM card in the phone but still got the same issue. I put the original SIM card in another phone & it worked.
I scoured the web & found others having similar issues but none of their fixes worked (like using the *#*#... code and playing with the settings). I should mention that I did drop the phone a few hours before this started to happen but it was not that big a drop and I have a Ringke Fuxion-X case on it. There is no visual damage to the phone but perhaps I knocked the antennas loose ... ?
Before I do a factory reset, does anyone have any suggestions?
Thank you!
LePro69 said:
Hello all,
I have had my unlocked H9493 Bordeaux Red XZ3 for about 6 months and it has worked fine on T-Mobile (Android 9, 52.0.A.3.202). Unfortunately, yesterday it randomly rebooted and after that it would no longer detect the SIM card and there is no wifi signal either; everything else on the phone works just fine. I keep getting the message "No SIM Card - No Service". I have rebooted several times with no luck. If I do leave it off for a while and turn it back on, sometimes I will get service & wifi for a little bit before the error starts all over again. If I leave the phone on with the error, it will reboot itself every few minutes.
I tried a different SIM card in the phone but still got the same issue. I put the original SIM card in another phone & it worked.
I scoured the web & found others having similar issues but none of their fixes worked (like using the *#*#... code and playing with the settings). I should mention that I did drop the phone a few hours before this started to happen but it was not that big a drop and I have a Ringke Fuxion-X case on it. There is no visual damage to the phone but perhaps I knocked the antennas loose ... ?
Before I do a factory reset, does anyone have any suggestions?
Thank you!
Click to expand...
Click to collapse
Hi LePro69,
I am likely in the same situation as yours, I've just posted here:
https://forum.xda-developers.com/xperia-xz3/help/wifi-network-sim-card-reboots-efs-modem-t4014047
Did you have any luck at fixing your phone?
Nope
SonicKiller said:
Hi LePro69,
I am likely in the same situation as yours, I've just posted here:
https://forum.xda-developers.com/xperia-xz3/help/wifi-network-sim-card-reboots-efs-modem-t4014047
Did you have any luck at fixing your phone?
Click to expand...
Click to collapse
No, I gave up & switched to a Pixel 3 XL. Every now & then I turn on the XZ3 to see if it fixed itself & no luck so far.
Hope yours works.
Update
SonicKiller said:
Hi LePro69,
I am likely in the same situation as yours, I've just posted here:
https://forum.xda-developers.com/xperia-xz3/help/wifi-network-sim-card-reboots-efs-modem-t4014047
Did you have any luck at fixing your phone?
Click to expand...
Click to collapse
OK for funsies I turned on the XZ3 again after all this time & it is working. Going thru the setup process & so far the SIM or wifi has not disconnected so maybe it fixed itself after all these months?
LePro69 said:
OK for funsies I turned on the XZ3 again after all this time & it is working. Going thru the setup process & so far the SIM or wifi has not disconnected so maybe it fixed itself after all these months?
Click to expand...
Click to collapse
Maybe dirt in the sim slot?
I have the same issue. Took the phone to repairs and it got better for like 2 weeks and then again the signal began to drop randomly to the point where "sim card is not detected" is written on the screen. When I press on the backplate of the case near the camera (where coax antennae cable is supposed to be) the issue resolves itself for like half an hour and then repeats. The issue is 100% hardware because no firmware (stock, GSI, AOSP, even Sailfish) would affect how SIMs are becoming not detected.
ozamyatin said:
I have the same issue. Took the phone to repairs and it got better for like 2 weeks and then again the signal began to drop randomly to the point where "sim card is not detected" is written on the screen. When I press on the backplate of the case near the camera (where coax antennae cable is supposed to be) the issue resolves itself for like half an hour and then repeats. The issue is 100% hardware because no firmware (stock, GSI, AOSP, even Sailfish) would affect how SIMs are becoming not detected.
Click to expand...
Click to collapse
I would let it repair again.
In the SODP team I never heard about the problem, so I assume it must be a rare one.
Getting the phone fixed in service center is not the russian way of nailing it I just sticked a slim piece of plactic onto the back of sim and sd card holder in the sim slot bay to apply pressure on the back of sim card. No issues for a week so far, great and stable signal quality.

Self Restart

I have got my Asus ROG Phone II for about 8 months and I have recently got some problems with the software. The phone suddenly turns off on it's own, when I am using it and stucks at the restarting process with Asus Logo and the loading bar on the lower side but doesn't open, even if I wait for a full whole hour. I have to press volume down + power off button to make it work again. I wanted to ask if any of you guys have got the same problem, or any clues how to solve it?
Well I had rooted my phone after a month of it's use and unrooted it. For about 2 Months before, my charging port stopped working and Asus Service Center fixed it, and I guess they somehow flashed my Phone, as I not don't have to download and install the new firmware. It was good in a way but I feel it is getting some lag during the use of certain apps and the problem which I mentioned earlier. I would be thankful and grateful for your replies.
Wishing all to stay safe and healthy
Fantasticooo said:
I have got my Asus ROG Phone II for about 8 months and I have recently got some problems with the software. The phone suddenly turns off on it's own, when I am using it and stucks at the restarting process with Asus Logo and the loading bar on the lower side but doesn't open, even if I wait for a full whole hour. I have to press volume down + power off button to make it work again. I wanted to ask if any of you guys have got the same problem, or any clues how to solve it?
Well I had rooted my phone after a month of it's use and unrooted it. For about 2 Months before, my charging port stopped working and Asus Service Center fixed it, and I guess they somehow flashed my Phone, as I not don't have to download and install the new firmware. It was good in a way but I feel it is getting some lag during the use of certain apps and the problem which I mentioned earlier. I would be thankful and grateful for your replies.
Wishing all to stay safe and healthy
Click to expand...
Click to collapse
Don't know what the problem is, but you've posted this in the wrong section!
I think I am in a similar situation. My phone's problem is that it kind of crash while booting up (stange lines shows on the screen like some glitch) , it doesnt boot up normally and it loops 3 to 4 times until it's left on a black screen. I am not sure of its status at this point for it is not responsive even to force restart (Vol down + Power) but it does work only once in a couple of minutes and proceeds to bootloop and back again to the black screen. I haven't rooted it but i did flash it from CN to WW which was successful and was using it perfectly for 4 months up until this situation. I dont know what exactly is the problem. Can anyone help me?
Same with me bro... Mines already bricked because of flashing it to the original version
Same here

Samsung Galaxy A71 died after updating to Android 11

Ok, so here is to explain what happened, so you can have a clue what am I talking about.
I bought Galaxy A71 a month ago (give or take), so out of the box it had Android 10. The phone was working flawlessly. Battery life awesome, pictures from camera great, etc. So, few days ago on March 26, 2021, an update to Android 11 came in. I am a tech nerd, I know about phones, rooting, flashing, etc.
So, I saw that I have around 78-80% of the battery so it was enough to download and install Android 11.
Downloading and installing and optimizing apps after went smooth as silk. I usually soft restarting my device after any software update, so I did that after the installation of Android 11 was entirely finished.
But, this is what happen when I restart my phone the normal way. I press and hold the power button, the dialog of Power off, Reset and Airplane mode came out, tapped twice the reset button and phone went restarting and just.... died. I remember that when I soft restarted my phone, the battery was on 72%. So I tried any trick in the books to turn on my phone again like combinations of pressing buttons, then with USB cable, charger, etc, but nothing was responsive. It's like the phone was clinically dead.
My phone is still under warranty and I will probably end up taking it to the T-mobile store, but the point of this thread is to inform others of the situation like mine and see if someone else had the same problem?
Maybe someone will post a solution what to do in situations like this?
If I find any solution, I will update this post with all the details.
You probably done it.But have you plugged it into A computer to see if the computer can detected it?
Essex_Hal said:
You probably done it.But have you plugged it into A computer to see if the computer can detected it?
Click to expand...
Click to collapse
Yes i did, nothing shows in Device Manager. As I said, I tried every possible trick to wake the phone up, but it was unsuccessful.
I end up taking it to the carrier store cuz it is still under warranty. They told me if they can't fix it, they'll probably give me a new one or to wait for Galaxy A72 To arrive in 2 weeks. We'll see what happens.
BorisMKD said:
Yes i did, nothing shows in Device Manager. As I said, I tried every possible trick to wake the phone up, but it was unsuccessful.
I end up taking it to the carrier store cuz it is still under warranty. They told me if they can't fix it, they'll probably give me a new one or to wait for Galaxy A72 To arrive in 2 weeks. We'll see what happens.
Click to expand...
Click to collapse
Least you still have A warranty to help you.
Good luck with it.Hope you don't lose your data if it's still on the phone.
Essex_Hal said:
Least you still have A warranty to help you.
Good luck with it.Hope you don't lose your data if it's still on the phone.
Click to expand...
Click to collapse
They fix it, it said it was software problem, got stuck on rebooting. I get it today (2 weeks later) and it worked. They managed to turn it on but without a factory reset, every app was there, every picture, video, contacts, call history, etc. I don't know how they did it, but they did. So when I got my phone back I tried to restart it normal way, long press of the power button, then tap Restart and again restart. The phone restart it without a problem. I was happy. Then later that day (2 hours ago when I'm writing this, I notice that always on display when i touch the phone screen will show up but doesn't switch off after 10 seconds (I set it up like that), instead it started to blink in intervals like i was touching the screen continuously. Then I did a deep soft reset. You know, when you press Volume down and Power button at the same time and.... got the same problem again. Phone is non functional, none combination of pressing buttons worked, just like i describe it in the OP. Just for information, I did the same on my previous phone Galaxy A7 2018 and never had this problem. I did it on this phone too, never had a problem. Then I remember it that on both phones when i do that and not having problems were running on Android 10. this phone now update it to Android 11 and that buttons combination is probably bricking the phone. It's just a thing I notice. So I am planning to call the official service that fixed the phone how did they do it, so maybe I can do it myself too. I don't want to wait for another 2 and a half weeks.
I am facing the same issue. And I think my warranty is out. Did you get to ask them how can you turn it on yourself!!
I would really appreciate some help here!
BorisMKD said:
Ok, so here is to explain what happened, so you can have a clue what am I talking about.
I bought Galaxy A71 a month ago (give or take), so out of the box it had Android 10. The phone was working flawlessly. Battery life awesome, pictures from camera great, etc. So, few days ago on March 26, 2021, an update to Android 11 came in. I am a tech nerd, I know about phones, rooting, flashing, etc.
So, I saw that I have around 78-80% of the battery so it was enough to download and install Android 11.
Downloading and installing and optimizing apps after went smooth as silk. I usually soft restarting my device after any software update, so I did that after the installation of Android 11 was entirely finished.
But, this is what happen when I restart my phone the normal way. I press and hold the power button, the dialog of Power off, Reset and Airplane mode came out, tapped twice the reset button and phone went restarting and just.... died. I remember that when I soft restarted my phone, the battery was on 72%. So I tried any trick in the books to turn on my phone again like combinations of pressing buttons, then with USB cable, charger, etc, but nothing was responsive. It's like the phone was clinically dead.
My phone is still under warranty and I will probably end up taking it to the T-mobile store, but the point of this thread is to inform others of the situation like mine and see if someone else had the same problem?
Maybe someone will post a solution what to do in situations like this?
If I find any solution, I will update this post with all the details.
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have same issue too anyways to fix it?

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