[Moto G] Can not access AT&T cellular network with CM13 - G 2014 Q&A, Help & Troubleshooting

Hi All,
I have a Moto G 2014 (titan) and have been using CM for a while. Last month I just moved to USA and joined T-mobile. It was good but expensive. So I switched to a family plan of AT&T last week. However, I can text and call, but could not access internet through AT&T cellular network. Custom services only tried to change SIM card and change APN settings (we tried a lot of APN settings). But none of them works. (Of course it works when you put the SIM card in another phone). So after googling for a while I guess the problem is with the "modem" firmware? I am not sure though, 'cause I am able to set APN. I hope you guys can direct me to the right direction. I was using a version of CM13 last month when I am with T-mobile. It worked fine. I did not do any updates when I switched to AT&T. However I just updated to cm-13.0-20160906-NIGHTLY. The problem persists. BTW it now just shown the signal but no sign of 3G, however, I do not remember if it is suppose to shown that. Does that mean I am not connecting to the 3G network at all?
It would also be real helpful if you can direct me to learning resources of cellular networks and how to troubleshoot such problem. For example, I found myself have no clue of the answer to the following question (excuse me if they are silly questions) and could not find an answer by google,
Is the APN settings related to the type of hardware of firmware that I am using? Does a specific hardware/firmware works in one APN but not another?
Thanks a lot!
Hey guys! I solved the problem by just erase modemst1&2 without install new modem firmware. Could anyone tell me why?

Related

Why im Roaming with AT&T phone + BELL / TELUS SIM

Hi,
I would like to be able to modify my AT&T radio and change the default Mobile Network Code for my carier, is there any software to make easy to modify the ROM file ?
Thank
I'm not quite sure I understand what you're asking, but a radio will work on various different networks, depending on which SIM card you have in the phone. So I'm not sure that it's in the radio that you need to look.
What is it that you're trying to achive exactly, why do you want to change this code ?
Well, here is my problem;
I bought a Tilt 2 on ebay, and I also get an Unlock code for it. I have inserted my Bell SIM and the phone work correctly. I have configured the APN setting correctly and now I have internet without any problem.
The only bad thing is that the phone always think i'm in roaming, but that's not true. I have to deactivate all setting about roaming check, it's not a big thing but If I got to USA I will be charged for real roaming. and another downside is that many application pup info about roaming and data charge.
I'm searching since couple days to found a solution, and I'm pretty there is one but I have not enough knowledge on programming stuff. I've look all every registry in my phone and no one can't correct this ''roaming'' situation.
That's why im turning to Radio, since this phone is an AT&T, it's propbably seaching to compare SIM network provided and ROM network. I've found an interesting site about MMC/MNC http://en.wikipedia.org/wiki/Mobile_Network_Code
and found that the default network for AT&T is 310-410. Here in Canada We have bell and telus that use same technology then AT&T (UMTS 850 / UMTS 1900).
I would like to change the default ''home'' network code to 302-880. because my Sim Provided IMSI is 302-610 (Bell).
So to make it short. I want to change the default ''HOME'' network 310-410 to 302-880 so the phone will not be in a roaming profile.
Hope that someone can help me, and I'm pretty sure many people will appreciate this fix.
Thank You.
I don't know much about this, but surely it's your SIM card that is providing this code ? Since I could buy an unlocked Tilt 2 and put my own SIM card in it, and use it fine here in the UK on a UK network.
I can't believe that your phone thinks it's roaming just because it's a Tilt 2.
Yes, I found in my registry ProvidedIMSI="302610" that is the SIM registred network 302610 Bell HSPA network. So my SIM is telling the phone to use this network, but there is something in the phone that say it's roaming and not a home network. and I need to find and change this.
I'm not the only one in this situation and i would like to find a fix.
i have no knowledge about this only thing i can think of at the moment is just change the current radio version and flash a new rom. the latest version for radio is
4.49.25.95
and is found here ------> http://forum.xda-developers.com/showthread.php?t=549939
follow the right steps. [:d]
best of luck
Yes, I've updated the Radio to the latest version and still have the problem of ROAMING. i've try 2 old radio and always got the roaming icon.
Any other input will be accepted!!
Thanks
BiOs2k said:
Yes, I've updated the Radio to the latest version and still have the problem of ROAMING. i've try 2 old radio and always got the roaming icon.
Any other input will be accepted!!
Thanks
Click to expand...
Click to collapse
I read somewhere that roaming starts when you are out of your area code range.
But you can try this too
go to ------> setting ---> personal ------> phone -------> Network (in the bottom tabs)
In the network tab click Find Network and make sure it is the same network you are using.
Network selection should be "Automatic".
Now in next tab BAND
select network type to "GSM" and GSM/UMTS band to "Auto".
Try this and let me know if this work else i will ask somebody knowledgeable like Sir Phunkee
the show stopper said:
I read somewhere that roaming starts when you are out of your area code range.
But you can try this too
go to ------> setting ---> personal ------> phone -------> Network (in the bottom tabs)
In the network tab click Find Network and make sure it is the same network you are using.
Network selection should be "Automatic".
Now in next tab BAND
select network type to "GSM" and GSM/UMTS band to "Auto".
Try this and let me know if this work else i will ask somebody knowledgeable like Sir Phunkee
Click to expand...
Click to collapse
I've play with these setting and nothing seem to work.
But maybe I found something interesting.
I've just test the phone with a ROGERS SIM card and I get 3G signal and i'm NOT in roaming mode..
Now, What that mean ? Rogers 3G is UMTS/HSPA 850/1900MHz same as BELL.
Why it say Roaming when phone is connected to BELL with BELL Sim and not on ROGERS SIM??
Could someone help me with that ? fix, cab, anything ?
Thanks
rooming
Hi
I do not know think you want to do with your tilt 2
Why you don't do a hard SPL and install a cocked rom !! as energy
I am using a tilt purchased from AT&T without contract
I get a unlock cod from the internet then I do a hard SPL it and install the energy rom in, is work like a charm with Rogers, without any problem( only the gps wish I never try
Perhaps this is can resolve your problem you should try
thanks
Already done Cjoco My Tilt 2 is Unlocked and Hard-SPL with latest EnergyROM.
Like I said before, SIM ROGERS work like a charm in my phone, No roaming warning. but with BELL and TELUS SIM I get the Roaming notif but it's not true, Im connected to BELL and VOICE,DATA,etc. work #1.
People say that it work with ROGERS because this carrier have a fallback signal if 3G is not available, with BELL if I lose 3G signal my phone doesn't work.
BiOs2k said:
I've play with these setting and nothing seem to work.
But maybe I found something interesting.
I've just test the phone with a ROGERS SIM card and I get 3G signal and i'm NOT in roaming mode..
Now, What that mean ? Rogers 3G is UMTS/HSPA 850/1900MHz same as BELL.
Why it say Roaming when phone is connected to BELL with BELL Sim and not on ROGERS SIM??
Could someone help me with that ? fix, cab, anything ?
Thanks
Click to expand...
Click to collapse
then i think problem is with your sim card not with your phone. Just get your sim card replaced and i am sure the problem would be resolved.
the problem may be with his sim card, but im not sure replacing it will fix anythibng. im also with bell and have the same problem on my fuze.
bios2k, how old is your sim card?
bobzero My SIM card is 2 Week Old. so, i'm not sure it because my SIM is old.
I'll give a call at tech support @ BELL to see if they know why it doing this. I'm not sure if they will be enough good to explain this situation.
I've read last night on many forums the RILPHONE.DLL could be a possible cause of our problem.
In my config I can select GSM(850,1700) + UMTS(850,1700) but there is no option to select UMTS only. so maybe the phone is searching for GSM first (rogers) that's why when I insert a ROGERS SIM my phone is not roaming.
Is there a way I can extract RILPHONE.DLL for our EnergyROM or Stock Tilt 2 rom. Maybe I can ask a Programmer to take a look at this DLL to see the code.
I'll let you know.
I've just talk with BELL technical support and they have no idea why I'm the phone say it's in ROAMING. I've talk to the billing department and they say I don't have any ROAMING fees, so nothing to worry about..
Now, I'm still at the same state = no solution
Same here.
I was checking around and found many got this problem, including BBs. Now, some claimed that after upgrading the O/S for his BB, it went away. Another person with different device upgraded his O/S and started having that problem, and it wasn't there with stock ROM.
Make me think it has to do with the software side of thing and nothing to do with SIM or radios. To pinpoint what is causing it, can be a tough task though.
scooper True, Hard task for people that don't know much about programming ROM and files, but maybe we can have help from other that wanna look at our problem.
I'm available to test if someone want to Help us .
BiOs2k said:
scooper True, Hard task for people that don't know much about programming ROM and files, but maybe we can have help from other that wanna look at our problem.
I'm available to test if someone want to Help us .
Click to expand...
Click to collapse
You should try to change the radio and rom of your phone. Make sure to Task 29 b4 flashing. Another thing to make sure is you use the right radio, i mean the specific radio for telus, t-mobile or att.....
Wrong radio can also cause such problems.
I have the same issue with my Unlocked Tilt2 on Telus. I found a lot of people with unlocked winmo devices on bell/telus complaining of this problem and never have seen a solution. People say that a Fido sim will do the same thing. Only Rogers sims seem to not show roaming. PLEASE post if you find the solution or even cause of this.
I just did task29 and reflash ROM. I soon as I have the main menu Roaming Icon appear on top just beside or 3G.
Damn!! still stock with this roaming issue
anyone have Q's ?

[Q] CM9 Roaming issue

Hi All,
Here's my roaming dilemma. There's an R beside the signal frequency and it won't go away.
Relevant information;
I have recently switched from CM7 to CM9 for the captivate. i'm using the latest version (14). from http://forum.xda-developers.com/showthread.php?t=1363760
I'm on a Canadian network with a company called Fido, which is owned by Rogers. My APN is set to "Fido Default" and my network is Rogers. this would NOT be roaming since it's the same company.
i ran the phone info using *#*#4636#*#* and it says "Roaming: Roaming" essentially the roaming is ON.
After this i downgraded back to CM7 and tried running the same options. the result was identical. APN is "Fido Default", network is Rogers BUT in phone info it says "Roaming: not Roaming". Essential the roaming is OFF, which is correct, there was never an "R" beside the signal strength in CM7.
Can anybody please help me, i'm not sure if there's a setting that i'm missing or dont know about. or this could possibly be just a bug with CM9.
Since i'm new to this forum i don't have my min 10 posts to post in the development side so i've had to post here.
If there's any more details that you need me to check to give you the relevant info plz let me know and i will get hat asap.
thx
EK
I wonder if it is just a quirk in how it recognizes the network. I have an AT&T Microcell and, while it shows my carrier as "Microcell" on Samsung-based ROMs, it just shows "AT&T" on CM7 and CM9. Not the same issue, of course, but there is apparently some control in the ROM or kernel on how networks are displayed. If you don't get any hits here, report it in the CM9 forum once you have enough posts and see if anyone has any ideas.
well my phone is originally AT&T, and when it turn on the AT&T logo and everything is still there. so it could be still a weird way it recognizes it.
fixed. figured out all i needed was a new modem.
Ujeank said:
fixed. figured out all i needed was a new modem.
Click to expand...
Click to collapse
Care to share which modem you found that works with CM9 and the ATT Microcell?

Issue with At&t unlocked Moto X 2014. on t-mobile

So i am having issue. I bought a Moto X 2014 and it is clean in terms of imei. Both t-mobile says its clean and at&t says its clean. It is a AT&T variant XT1097 and like i said it is clean in terms of imei. weirdly enough T-mobile wont be picked up on the service, but AT&T will? it basically says
No Service
selected network (T-mobile) unavailable
and when i do try to select a network it says
"cant connect to network right try again later"
has anyone else have this issue with the AT&T moto trying to use it on at&t? and found a solution? if there is any solution ill take it i need all the help i can get lol
i tried reseting it, factory reseting, airplane mode, etc literally almost everything else.
Sorry.....I have similar issue..Did you find the solution? If yes could you share the info for it.
sksearch said:
Sorry.....I have similar issue..Did you find the solution? If yes could you share the info for it.
Click to expand...
Click to collapse
Add the T-Mobile APN.
it's discussed on the ATT thread, basically it's an issue with the lollipop radio used on our update, "fix" is here: http://forum.xda-developers.com/moto-x-2014/general/att-xt1097-lollipop-discussion-t2951294/page36
Add the APN (as mentioned above)
Download the 4G/LTE switcher app
select WCDMA preferred as network, only HSDPA speeds but it's better than no service ^_^
I had this similar issue and it was driving me absolutely insane, the connection would be weak then it would just disconnect me altogether and then zero service. Most of the time if I were to get a call the radio would switch to HSPAP like normal then after the call it would fail to switch back to LTE then it would just completely drop connection. This is on an unlocked AT&T XT1097 running on the unlimited MetroPCS (T-Mobile) mind you.
Since February 2015 I've been dealing with this bug by using LTE switch to get by, but this got so tedious and it just irked me that I had to go thru all this crap because of poor development. This is a pretty huge bug that should've never been there to begin with. Seriously, how dare you mess with my service Google?
Anyways what I did to fix this completely was just purchase MoFoRoot for $20 (fully worth BTW) and flash the 4.4.4 AT&T modem and now I have zero issues. I used to not connect to the network on a reboot but since flashing the modem I am now able to connect and stay connected without any hassle. The connection is now solid and I can't be happier with this phone. Currently on stock 5.0.2 non-rooted with 4.4.4 modem and zero problems, now I don't need to get another phone.
Using the fast.metropcs.com APN as the T-Mobile APN doesn't allow me to connect. I have solid LTE and HSPA/HSPAP service with it and can't be happier... I take that back, I'd be happier with better indoor coverage.
Thank you makers of MoFoRoot for your lifesaver app, I am happy to have supported your fine work.

No data on AT&T network

Hello everybody,
Since I didn't find straight answer searching this forum I decided to create a new tread.
I have sim unlocked T-mobile LG G4 H811 that I'd like to use in with AT&T. Calls works fine but I don't have any data connection whatsoever. I can see several AT&T networks when I go to Network Operators setting but I'm unable to connect to any of them
So I was wondering if there's a special trick to make it work?
Thanks in advance
jelsomino said:
Hello everybody,
Since I didn't find straight answer searching this forum I decided to create a new tread.
I have sim unlocked T-mobile LG G4 H811 that I'd like to use in with AT&T. Calls works fine but I don't have any data connection whatsoever. I can see several AT&T networks when I go to Network Operators setting but I'm unable to connect to any of them
So I was wondering if there's a special trick to make it work?
Thanks in advance
Click to expand...
Click to collapse
Make sure you have the at&t apn set
I Had The Same Issue
jelsomino said:
Hello everybody,
Since I didn't find straight answer searching this forum I decided to create a new tread.
I have sim unlocked T-mobile LG G4 H811 that I'd like to use in with AT&T. Calls works fine but I don't have any data connection whatsoever. I can see several AT&T networks when I go to Network Operators setting but I'm unable to connect to any of them
So I was wondering if there's a special trick to make it work?
Thanks in advance
Click to expand...
Click to collapse
I found that going into the cellular network settings and picking 2G then wait for 5seconds and click LTE (recommended) again works. Not sure why this is needed but you would have to do this after every power off of the phone. Very strange hopefully someone gets to the bottom of this issue soon.

Restore wi-fi calling - carrier unlocked

Hi. I'm new (and old) so apologies in advance for any faux pas. I couldn't find another thread with a problem like this, so I'm posting a new question.
Here's what happened:
I have been using Ting MVNO SIMs on two Galaxy S8 phones for about 18 months. Preparing for an overseas trip, I asked T-Mo to unlock the phones so I could use foreign SIMs.
T-Mo unlocked the phones, but now I can't get wi-fi calling to work on the Ting SIM. Tried a MintMobile and FreedomPop and the same thing, no option in the tools or phone app to activate wi-fi calling although it is activated at the MVNO and the E911 addresses are correct.
T-Mo says it's impossible that unlocking did that. Well, it happened. Ting doesn't have a clue about how/why it happened or how to fix. Samsung says it's the carrier's problem not theirs.
I factory re-set hoping it would restore the lock, but that didn't do anything. I don't get a signal at my home, so wi-fi calling is necessary. My next step is to buy new phones.
Ideas? Thanks!

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