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Issue: While connected to my EA6900 (1900 AC) linksys wireless modem my data dies. If I turn off wifi, I am able to call out, (although patchy), get texts, and use android services. As soon as I turn on wifi, these services all seem to shut down. Although sometimes some data is able to eak through.
Background: I am using a Moto x (2014) Pure Edition on the AT&T Network. I have confirmed time and time again that wireless works on my network, I have a full wifi signal and decent LTE signal (unsure how strong -- it shows 2-3 bars). I had this problem initially in 4.4.4 and it persists in 5.0 (I updated to see if that would fix the issue. Previously I had and HTC One with no issues what so ever. Reboots do not fix this issue and ATT has told me it is not their problem.
Hypothesis: I think the Moto X 2014 has problem connecting on the 5ghz (duel band) or AC networks. I have noticed while at work or other locations, I have had no connectivity issues with wifi on. I am pretty sure they are using standard 2.4ghz G and or N connections. I believe that the phone is unable to switch between the range of bands and causes it to lose data connectivity.
Has anyone had this issue or can anyone correct it?
I don't have an ac or 5ghz router so I can't test this. Have you played with the WiFi frequency band under advanced WiFi? You can force connect to 5ghz or 2.4ghz.
You could also turn off ac on the router configuration page to see if you can connect on n.
When I have time I will play around on my network to try and force the connection to different protocols. I have an AC router from EnGenius it's their ESR1200 which is a consumer grade device but pretty nice over all and was a steal at $60 over on Amazon:
http://www.engeniustech.com/home-networking/routers/16742-esr1200
But will try a few options. Right now I have it connected to the 5ghz band w/o issue. I can add I have long encountered issues for Android when moving between wifi networks. It has always been prone to struggling to juggle connections, even when switching nodes on a mono-SSID network. I can trace my issues back to Jelly Bean. But it seems like you are seeing something different.
If I find anything I'll post it soon as time permits, busy week for me at work or I might get lucky and just die in my sleep.
EDIT: For giggles I forced a connection to the 5ghz side and sent some texts as well as a couple calls w/o issue. Was able to receive as well. Mode is .11n of course and a solid 433mbps network connection speed
This is where my hypothesis really dies... I have attempted forcing 2.4 or 5ghz but both failed. The other option is the phone doesnt play nice with the EA6900... which is seemingly supported by the fact that my phone hasnt had any issues while i am connected to my parents house for thankgsiving. They are running 2.4ghz at a blazing 65mbps (i usually average around 400 at my house on my ea6900). Could it be the AC modem? One other thought is chromecast is somehow interfering with my phone. I will need to try removing chromecast when i get home to see if that works, but at this point, i would find it hard to imagine.
This is literally driving me up a wall.
EDIT: So I am at home at it has been running better but just now it has decided to seize up. Showing same info... 2.4ghz 65mpbs same network... full bars.... att shows 3/5 bars but doesnt say LTE or H or anything..just ATT (pretty sure thats normal)
http://www.amazon.com/gp/aw/cr/B00EXK14S0/s=sd/ref=mw_dp_cr
There are a bunch of comments about it overheating and dropping signal repeatedly. I would think about returning it under warranty.
kcustom11 said:
http://www.amazon.com/gp/aw/cr/B00EXK14S0/s=sd/ref=mw_dp_cr
There are a bunch of comments about it overheating and dropping signal repeatedly. I would think about returning it under warranty.
Click to expand...
Click to collapse
I owned this router and had problems with android devices staying connected.
Sent from my Nexus 6 using Tapatalk
kcustom11 said:
http://www.amazon.com/gp/aw/cr/B00EXK14S0/s=sd/ref=mw_dp_cr
There are a bunch of comments about it overheating and dropping signal repeatedly. I would think about returning it under warranty.
Click to expand...
Click to collapse
I wanted to blame my router very badly... however i have never experienced any drops on my laptop -- unless my laptop somehow deals with drops better than my phone...
I gotta tell ya, id absolutely love this thing if it wasnt for wifi issues. This thing drops connection all the time and lags so bad its awful. Done everything I read to do, freezing or deleting apks. Think it would be a home run if it wasnt for the wifi.
I've had mine a few weeks and I've never seen it drop wifi.
Sent from my SM-T800 using XDA Free mobile app
Never had a problem with the wifi, but the lag is horrible
Did you messes with your kernel?
I've got an 8.4 but I'm assuming the WiFi hardware is the same??? I've had mine for several months and never dropped a connection (except when my router went down) . I use it mainly on a 2.4 Ghz network at work. In my office I'm on the other side of an elevator shaft from the access point so reception isn't good on any device in my particular location - but it works and even there never dropped a connection. At home I've got it on 5 Ghz and where I typically use it the signal is very strong. On speedtest.net it matches the speed of my desktop PC which is wired into the router....so it's getting all my internet connection has to offer (service level is 30 Mbps but speedtest.net usually shows 32 - 35).
I'm assuming you have already checked the obvious things like signal strength? Does it drop the connection in some locations but not others? Does it make a difference what router or access point you are connecting to? Interference from other WiFi networks or (if using 2.4 Ghz) other devices like cordless phones?
Try installing WiFi Analyzer (free in the play store). It will give you a real time chart of your signals strength for all access points it can detect on both 2.4 Ghz and 5 Ghz. For example in my Culdesac I can see at least 6 other access points with pretty strong signals (all my immediate neighbors). At my office, on the side of the building facing an appartment building on the opposite side of the street, I can see at least 25 2.4 Ghz access points. Amazing how many are named Xfinity WiFi or Linksys . On the other hand, on the 5 Ghz band in my home I only see one access point other than mine.
Try manually setting your router/Access point to a channel no one else is using. Switch to 5 Ghz if your router has it or buy a new router if it doesn't. This band is a lot less crowded, at least where I live. If your signal strength is low in the place you want to use the tablet, try moving closer to the router to see if that helps. If it does, consider moving the router or getting a second router or repeater.
I use to have problems in my home with 2 things.
A baby room monitor - REALLY tore up my wifi all over the house!
A set of wireless rear surround speakers was a problem for about a day. Lucky for me they have the ability to change the channel they use. Wipped out my freq counter, found out where they were and moved them to ch 11. Unit isn't marked as to what 3 channels you can select from. So the freq counter helped me find where they were and where I could put them. After I got them on ch11 I moved the router to ch4 as there was no one using it near by. Problem solved and have no wifi problems at all with the Sammy.... Matter of fact my router sits on a cabinet 6 feet off the floor. I get coverage over my whole .7 acre Ponderosa while listening to music riding the mower!
my wifi seems to drop once in a while too but i think its the crap router i use.. not sure
i also reset my tab and that helped.
Another thing I just thought of that you may want to check.....
Make sure no devices are fighting with each other trying to get the same address on your network. I just went through this last night. Once resolved, no problem.
flhthemi said:
I use to have problems in my home with 2 things.
A baby room monitor - REALLY tore up my wifi all over the house!
A set of wireless rear surround speakers was a problem for about a day. Lucky for me they have the ability to change the channel they use. Wipped out my freq counter, found out where they were and moved them to ch 11. Unit isn't marked as to what 3 channels you can select from. So the freq counter helped me find where they were and where I could put them. After I got them on ch11 I moved the router to ch4 as there was no one using it near by. Problem solved and have no wifi problems at all with the Sammy.... Matter of fact my router sits on a cabinet 6 feet off the floor. I get coverage over my whole .7 acre Ponderosa while listening to music riding the mower!
Click to expand...
Click to collapse
A lot of this sort of problem can be fixed by going to 5 Ghz - which may mean a new router if you are using a router that isn't dual band. Most of those other devices in homes (and in your neighbor's homes too) are on 2.4 Ghz so there are a lot of things that compete for that spectrum that aren't even WiFi.
No WiFi issues here
No wifi issues here. I was on stock for about the 1st 30 days on the device and have rooted and installed various ROMs since. I would argue that this device has better wifi than other devices in my house, though my router is not AC so I have no comment on AC performance. I do have an issue with N 5 ghz networks not being seen right now, but that is something I induced.
Too many factors to consider but I can say if other's haven't had issues than it's likely something else.
Distance from access point
Access point's distance from other electronic equip.,
Wireless channel
G or N connection
latest firmware on wireless access point
cabling on AP
trying a different Access Point or wireless network altogether (coffee shop, etc)
wireless sucks to troubleshoot. Constantly changing settings until some magical combination works for all of your equipment.
like to connect my Nexus 5 to wireless N I have to set my 5Ghz channel to be on upper or lower frequency band or something- can't remember which it's supposed to be, though. My PSP needs the 2.4Ghz radio set on a b/g mixed setting. That's the only weird wireless settings I've ever needed to actually get specific devices to connect.
if you're looking for advice we'd need to know the model of your router/access point, though I'd probably go look at a forum where people talk about it.
Hi,
I am wondering, if anyone else having this problem...
My best available 2.4 ghz wifi channel is 13 (2472). If I select this channel my tab does not find the wifi anymore ("out of range"). All my other devices are running on channel 13. All other channels working.
Tried it with stock rom + stock kernel as well as with stock rom + latest UpInTheAir kernel, iron rom + UpInTheAir kernel, iron rom + stock kernel, factory reset, clean flash etc...
Can anyone confirm channel 13 is working on this tab?
SM-T805
Thx, brgds!
Hi, is this the spot to ask about problems with the stock tablet? If not, I'm sorry. If, so please help!
So, I got a tab s2 for christmas. So far I'm loving it, except it will not stay connected to 5g wireless for long! Sometimes it will kick me out every half hour or so of continuous usage, other times it will kick me every 5 minutes. The connectivity problem seemed at first like I just had to adjust something with my network except that any other device that uses the 5g signal does not have that problem! ALSO, sometimes when it hangs it completely freezes the tablet and I have to do a hard reboot (power and vol down buttons) to make it usable again.
At one point I was in the wifi settings page and saw the wifi toggle go grey. It NEVER reconnected after 3 or 4 reboots! Is there something wrong with this particular tablet or is this some sort software issue?
My router is a netgear r6250 fwiw.
Try changing channels on the router, you may have interference on the channels it's using
You can use InSSider to check for channel congestion.
ashyx said:
Try changing channels on the router, you may have interference on the channels it's using
You can use InSSider to check for channel congestion.
Click to expand...
Click to collapse
I have been using Netgear Wifi Analytics to figure out my wifi dropping. I have no trouble with signal in the house...None of my other wifi devices are having trouble! As a matter of fact, just a little while ago, while testing the wifi on the tablet, the signal dropped. I pressed the home button then the whole tablet froze again. Instead of hard rebooting it, I decided to leave it alone to try to get it to unfreeze on its own. It did after about a minute...BUT the area near the volume and power buttons are was pretty warm/hot. The battery also lost nearly 8% in that time as well!
Does this particular one I have just simply have a bad wifi switch/modem/antenna?
I have the same issue. SM-T810 keeps dropping wifi connection to my netgear r7000. Both 2g and 5g. None of my other devices have the issue. Seems to occur a lot with chrome or anything else that saturates the wifi link.
I'd suggest getting the tablet replaced. I've disabled the 2.4GHz mode on two of my routers (ASUS AC66U and ASUS TM-AC1900) and my Tab S2 never had any troubles with 5GHz on these routers.
Anyway, no matter what obscure configuration your router might have, it shouldn't cause the whole device to freeze. Unless Samsung seriously screwed something up, even if the wifi driver crashed (in the worst case), the worst that would happen is that Android won't let you turn on the wifi.
I replaced mine yesterday and the new one is just fine!
I called the Samsung help line, described the symptoms and they said it sounded like a hardware fault rather than a software issue - took my reference number back to place of purchase and swapped it over for a new one. The new one has had zero issues, has not disconnected from wireless once or frozen and even just general browsing seems smoother - the first one definitely had some issue with the wifi bit.
This without even rebooting the R7000 router between the last bout of freezing and disconnections with the old tablet this morning and then starting to download all my apps and settings and wireless sync of 2 gig of data for the new tablet without a single hiccup two hours later. So the router or signal are not the issue.
MadFinn said:
I called the Samsung help line, described the symptoms and they said it sounded like a hardware fault rather than a software issue - took my reference number back to place of purchase and swapped it over for a new one. The new one has had zero issues, has not disconnected from wireless once or frozen and even just general browsing seems smoother - the first one definitely had some issue with the wifi bit.
This without even rebooting the R7000 router between the last bout of freezing and disconnections with the old tablet this morning and then starting to download all my apps and settings and wireless sync of 2 gig of data for the new tablet without a single hiccup two hours later. So the router or signal are not the issue.
Click to expand...
Click to collapse
It sucks, but I'm glad I'm not the only one that had issues!
My wife and I both have the Turbo on VZW (joint plan, etc). I generally perform any mods on my phone first, before doing the same to hers, so that I know what issues will happen and I can make sure the phone doesn't work any differently for her daily usage. So, aside from apps, we have the same phone in theory. Both phones are stock SU4TL-44, rooted, BL-unlocked (via Sunshine) states.
My wife's has been having rather poor battery life for the past many months. I can get a good 3.5+ hours of screen-on-time on my phone (as reported by GSam) but hers only gets like 1.5 hours on a good day. Her phone radio is what's reported as the largest load, so I started trying things there. We were both on the .49 radio (using the TWRP download by firstEncounter), so I thought maybe her phone doesn't like that radio, and put her back to the .44 radio. (Note, I have checked the hashes on these files, and they match. I also have used the same-exact files on both phones (via dropbox)... so it shouldn't be a radio/corruption issue.) Both
I'm not sure if the battery life has improved or not (only been a few days, but checking just now it looks like her max is now 2.5 hours in GSam, so that's a start I guess) but now another problem has come up - her phone keeps dropping the internet connection. Wifi appears to remain connected, but it shows an "!" which means it has lost internet connectivity. Checking the browser confirms that it is really lost for internet sites. (Next time, I plan to try going to the router IP and seeing if I can get to that, at least...) This drop happens sporadically, and doesn't self-repair... it is only fixed by disabling and then re-enabling Wifi. I "forgot" the wifi (2.4GHz, by the way), re-connected, and re-entered the password... this doesn't seem to fix the dropout either.
The wifi, itself, is working well. My Turbo has none of these issues, my work phone (Turbo2) doesn't appear to have issues, nor do our 2 laptops or wifi-Tivo... every other device works fine, just her phone has been giving issues.
Needless to say, the priority is to fix the dropping internet connectivity... if anyone can help me troubleshoot this further, I would appreciate it.
Longer term, I'd like to figure out the battery issues (health is reported as "good" by various battery apps... is there a way to see what the "real" capacity is, and not just "good/bad"?)... but the wifi is the primary issue. Part of me thinks of doing a factory reset (or maybe flashing SU4TL-49 and then re-rooting)... but I fear this may not fix anything.
Any help/ideas are appreciated. Thank you!
EDIT: One more difference - she has a Tile Gen2 along with the associated app. The app requires Bluetooth to be on, as it does some polling, I expect. I have turned this off for now (further testing) to see if it helps. She's had the Tile for a while, so it's not a new change... but I'm running out of ideas. Battery usage isn't significant, based on what's reported... but I thought maybe it has some effect on the wifi... I simply don't know, so I'm trying anything!
A little more info. I have left her bluetooth off for the past day, thinking that maybe Tile was the problem... it certainly seems to have helped the battery life (weird, since all the battery tools I've used don't seem to identify the app or BT as a large battery sink?)
Things were great for about 24 hours, but now the dreaded exclamation point is back. I tried getting to the router, but I get "ERR_ADDRESS_UNREACHABLE" from Chrome. Weird since I'm giving it an actual IP address (so no DNS should be involved). Phone has a valid IP address (same one it's had for a while now) and claims to have the interface "up" as well.
Any ideas, anyone?
EDIT: I see some UPNP activity in my router... I wonder if that has something to do with it. As a test, I have disabled UPNP to see if that helps (and what it breaks... which shouldn't be much, as I try to keep things explicitly configured)....
A further update in case others run into problems like this.... the issue may be caused by an interaction between my router and the bluetooth Tile app (which isn't on my phone but uses BT relatively often) - note that BT runs on the same 2.4GHz frequency as her wifi. I chose 2.4Ghz wifi (instead of 5Ghz) on her phone because it helps extend the range. Turning off BT on her phone seems to keep the connection stable and without issue... I have a little more testing to do to ensure it's the root cause before I consider it found.
There are a few potential solutions. One is to update the firmware on the router to a newer one which has an option to enable BT coexistence mode (disables some features in 2.4GHz wifi to improve compatibility). Another is to move her to 5GHz. I plan to test the coexistence mode, just to prove it's the problem... but my final solution will likely be to move her to 5GHz as the coexistence mode may reduce performance on 2.4GHz.
schwinn8 said:
A further update in case others run into problems like this.... the issue may be caused by an interaction between my router and the bluetooth Tile app (which isn't on my phone but uses BT relatively often) - note that BT runs on the same 2.4GHz frequency as her wifi. I chose 2.4Ghz wifi (instead of 5Ghz) on her phone because it helps extend the range. Turning off BT on her phone seems to keep the connection stable and without issue... I have a little more testing to do to ensure it's the root cause before I consider it found.
Click to expand...
Click to collapse
What about changing Wi-Fi channels on the router?
I also disable 5GHz on both our Quarks because the 5GHz range is shorter. I set our phones to ONLY connect to 2.4GHz and that's what I use for Wi-Fi router too (even routers with dual bands, I disable the 5GHz band).
But you can change 2.4GHz Wi-Fi router channels to mitigate interference, right?
http://www.goldtouch.com/stop-bluetooth-interference-messing-devices/
How to Stop Bluetooth Interference From Messing With Your Other Devices
Change Router Channel: If you have an Apple router and you’re constantly getting interference with your WiFi, try rebooting it. Upon restart, the station will search for a new channel — specifically, a different channel than the one your Bluetooth devices are using to communicate. If you don’t have an Apple router, you may need to instead go into your router settings and try changing the channel manually. Experiment with different channels to see which one works best.
Click to expand...
Click to collapse
I don't use anything Apple -- I just quoted from that article because it suggested what I was suggesting, changing Wi-Fi channels...
Yeah, I kept testing and found that the BT wasn't the only issue (may have been part of it, but it still dropped internet after a day or two even when BT was off).
Like you said, it's probably a 2.4GHz interference issue... and since I'm in an apartment building the spectrum is rather crowded. Plus, if anyone else bought a new phone/monitor/microwave/router that could be causing the issue, too. Bottom line, there's too much out of my control, so I switched her back onto 5GHz and the problem seems to have gone away (at least for the past few days)... so I'll leave it at that. I can't solve the entire area's problem, after all!
I am on the "cleanest" channel I can find, but that's only based on seeing other routers (via Wifi Analyzer)... interference won't be "seen" there, so we can only guess on those issues.
Bottom line, switching her phone to 5GHz is good enough for now, and solves the issue. I'll flip her phone back to the 49 radio as well.
In fact, this might have also helped her battery issue - when the phone lost internet, it would sit there and suck down power for "phone radio" doing who-knows-what. I don't see why it should do that, but it really killed the battery on one of the days. Putting her on 5Ghz prevents the loss of internet, and the battery drain from that, too... so that's better. Still, she gets much less SOT than I do on my phone, and she uses it less than I do... maybe the battery just needs to be replaced after all.
I wish there was a way to see what the "real capacity" is of the battery, instead of just assuming that 100% = original capacity (which we know it won't be). Do you know of a way to get that info?
Has anybody had any problems with their WiFi not connecting? My device seems to fail to connect to wifi after a couple of days and just sits trying to connect. Toggling WiFi doesn't seem to resolve it, and I have to reboot the entire phone to get it back online.
No problem here.
Connects very quickly, never seen it fail to connect, even on my works dodgy BT homehub 3, which used to tie my old Z3 compact up in knots..
Yep.I thought that Snapdragon 835 cause this problem. Xi oami 6., ZTE z17 and Op5 had the same question with WI-FI connection.
gesongwei said:
Yep.I thought that Snapdragon 835 cause this problem. Xi oami 6., ZTE z17 and Op5 had the same question with WI-FI connection.
Click to expand...
Click to collapse
I have a sd835 s8 and I haven't had any wifi issues whatsoever since launch. It's a sample size of 1, but I don't know if it's truly due to the sd835
I haven't had any WiFi issues. In fact my WiFi connections have improved using the XZ1 compact over the X performance (the X performance dropped its WiFi connections 3 times during my data transfer to the new phone)
I've had my XZ1c for about a week now (European model) and it connects to my home network (5G) normally. Signal strength is fine, although the galaxyS6 it replaced definitely had superior reception. I do have wifi issues, but only when already connected to the network. When the phone is asleep (screenlocked) it seems to lose an active connection. The wifi connection should be on at all times, even asleep. It will show the wifi symbol, but data apps don't load, and it will have lost the connection as remote for spotify connect (playing on my reciever). It will also switch to mobile data at random times with normal wifi signal strength (even though I toggled this function off in the developper settings).
I'm not sure if this is something that can be fixed through system updates. I haven't seen any forum posts with similar problems though, so I'll try to document what is actually happening before I contact Sony support.
I bought the US version and flashed the UK firmware to get the fingerprint reader to work. No issues whatsoever with this phone. No Wi-Fi issues, overheating, signal strength, battery, nothing. Everything works just perfectly.
Same issue here. Mine is Europe (NL) version. The upload and download speed can be very unstable. And especially when I take it a bit far way, even you see that it's connect to the wifi with full signal strength, it said internet is unavailable.
I'm not sure if this related to the system update of last weekend or not.
Further to my issue. My phone will drop wifi connection and repeatedly try and connect - it usually cannot see any other networks at the time. Restarting the wifi on the phone, or rebooting the access point do not help. Running a packet sniffer on the LAN shows no activity, which indicates the issue is to do with wireless handshaking.
The problem occurs every few days and the only way to resolve it is to reboot the phone, which fixes it instantly.
I contacted Sony and they told me to do a complete reset on the phone, this didn't work. I updated my findings and pointed out that it's seems to be a firmware compatibility issue. Of course, you only get to talk to first line, and as a reset didn't work, they want me to send it off for a warranty repair (which of course will be returned with "no fault found" as no doubt their wifi will be different enough for it not to have been picked up on day 1 testing).
I'm currently trying to gather a bit more information on the fault, e.g. does it only happen on my home wifi etc. I've disabled channel bonding but that didn't help, and I've not jiggled my DHCP settings after seeing plenty of posts describing wifi problems on Oreo for other phones.
It doesn't happen frequently enough and I don't have the time to delve deeply into the network to identify the cause.
One interesting thing was that it went funny at home, but it was working when I got to work. When I got home it still couldn't connect. So I suspect it's to do with a particular compatibility issue somewhere.
no problem here conecting to 5 and 2.4 wifis...
android_fury said:
I bought the US version and flashed the UK firmware to get the fingerprint reader to work. No issues whatsoever with this phone. No Wi-Fi issues, overheating, signal strength, battery, nothing. Everything works just perfectly.
Click to expand...
Click to collapse
I haven't gotten around to this yet. Do you still have wifi calling and volte available?
---------- Post added at 11:05 AM ---------- Previous post was at 11:04 AM ----------
So far my wifi has been fine...
Mine is worst, i couldnt get it to connect at all but all my other device including xperia xa, xzp, laptop, Ps4 PS3, everything connect without any issue whatsoever, already excahnged once and still the same.
Think mine is struggling with either a single access point or VLANs. I need to dig further, but that requires buying a new AP - this phone is getting more and more expensive!
exactly same issue as Dashers describes with my XZ1c. I am not watching it closely, but it seems that it is hapenning after around 2 days online. Never happened before on same network with my previous Z3c, which had run months without restart and any problems whatsoever (till its display died
Dashers said:
Further to my issue. My phone will drop wifi connection and repeatedly try and connect - it usually cannot see any other networks at the time. Restarting the wifi on the phone, or rebooting the access point do not help. Running a packet sniffer on the LAN shows no activity, which indicates the issue is to do with wireless handshaking.
The problem occurs every few days and the only way to resol... .
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Click to collapse
I have more or less the same issues, and a reboot always solves it. It happens with both routers form ASUS and Draytek.
Additionally I see issues with Spotify connect dropping or not being found on my Sonos (hardwired to LAN), but not so much to Chrome Cast Audio on the same network.
I don't have a problem connecting to wifi, but I seem to have a different issue. Even though wifi scanning is toggled off in settings, my phone still seems to be scanning according to Battery Historian. I think this is one of several things contributing to my high idle drain. Does anyone else have this problem?
jrbmed08 said:
I don't have a problem connecting to wifi, but I seem to have a different issue. Even though wifi scanning is toggled off in settings, my phone still seems to be scanning according to Battery Historian. I think this is one of several things contributing to my high idle drain. Does anyone else have this problem?
Click to expand...
Click to collapse
Have you turned wifi scanning off ?
settings\Lock screen & security\Location\Scanning - turn wifi scanning off
Didgesteve said:
Have you turned wifi scanning off ?
settings\Lock screen & security\Location\Scanning - turn wifi scanning off
Click to expand...
Click to collapse
Yes, wifi and BT scanning are both turned off in settings and have been since the beginning, but both seem to be happening anyway according to Google's Battery Historian tool. When I go back in to see if they've been toggled on by an app or something, they still appear to be off.
Dashers said:
Further to my issue. My phone will drop wifi connection and repeatedly try and connect - it usually cannot see any other networks at the time. Restarting the wifi on the phone, or rebooting the access point do not help. Running a packet sniffer on the LAN shows no activity, which indicates the issue is to do with wireless handshaking.
The problem occurs every few days and the only way to resolve it is to reboot the phone, which fixes it instantly.
I contacted Sony and they told me to do a complete reset on the phone, this didn't work. I updated my findings and pointed out that it's seems to be a firmware compatibility issue. Of course, you only get to talk to first line, and as a reset didn't work, they want me to send it off for a warranty repair (which of course will be returned with "no fault found" as no doubt their wifi will be different enough for it not to have been picked up on day 1 testing).
I'm currently trying to gather a bit more information on the fault, e.g. does it only happen on my home wifi etc. I've disabled channel bonding but that didn't help, and I've not jiggled my DHCP settings after seeing plenty of posts describing wifi problems on Oreo for other phones.
It doesn't happen frequently enough and I don't have the time to delve deeply into the network to identify the cause.
One interesting thing was that it went funny at home, but it was working when I got to work. When I got home it still couldn't connect. So I suspect it's to do with a particular compatibility issue somewhere.
Click to expand...
Click to collapse
I have this exact problem. One second its 100% signal and is workin as expected. The other second it just drops and tries to reconnect like crazy. I have even had moments when i am unable to find my wifi after said disconnect. All my other devices is working like normal on my wifi. Using Asus n66u 5ghz.
I have been having the same issues as mentioned above with my XZ1 compact(european). My issues with dropping wifi signal seems to be happening when there are two different wifi signals to choose from. They are both on my local network. One is an extender due to the size of my house. When it can detect both signals, it can't make a decision on which one to choose. Once I remove a device(forget wifi device), it stays connected to the other with no problem. Since it isn't trying to compete with the other.
Has there been any improvement on this issue?