[work-around] Carbon/Helium don't see PTP mode for USB? - OnePlus 3T Questions & Answers

I am trying to use Helium to restore some app data from my previous phone.
Got the data off the old phone seemingly ok, but when I plug in the OP3T, it says I am in MTP mode and need to switch to PTP mode.. so I do.. but Helium doesn't seem convinced, and won't proceed any further.
Has anyone gotten this to work?

zim2dive said:
I am trying to use Helium to restore some app data from my previous phone.
Got the data off the old phone seemingly ok, but when I plug in the OP3T, it says I am in MTP mode and need to switch to PTP mode.. so I do.. but Helium doesn't seem convinced, and won't proceed any further.
Has anyone gotten this to work?
Click to expand...
Click to collapse
I got past this by selecting MIDI as the USB type and using the Helium Chrome app. At that point I was able to get past the PTP dialog and restore app data from previous phone.

Related

[Q]Can't connect in download mode

Hi guys,
I have a real nasty problem here. Whenever i want to connect my SGS in download mode to reflash i get the error "usb device not recognized". When i just connect it as storage i get "this device can perform faster". I habe MIUI 1.12.9 on it, and I really want to flash something else. It stopped working since I accidentally connected my front USB's in the IEEE 1394 slot, instead of the USB one. Since then my external HDD won't work anymore, I had to open it and to use it as an internal one. Is there anything I could do? Or is smth f...ed up with my phone usb...
Any help would be appreciated. Thanks!
got it working on your pc in download mode before?
Try to reinstall the newest Samsung drivers.
sahara101 said:
Hi guys,
I have a real nasty problem here. Whenever i want to connect my SGS in download mode to reflash i get the error "usb device not recognized". When i just connect it as storage i get "this device can perform faster". I habe MIUI 1.12.9 on it, and I really want to flash something else. It stopped working since I accidentally connected my front USB's in the IEEE 1394 slot, instead of the USB one. Since then my external HDD won't work anymore, I had to open it and to use it as an internal one. Is there anything I could do? Or is smth f...ed up with my phone usb...
Any help would be appreciated. Thanks!
Click to expand...
Click to collapse
Once or twice when I get this message I just take out the USB from my laptop and connect it again.. if you are constantly getting this message I think something's wrong with USB.. I would suggest trying to connect on some other computer .. if that also doesn't work then try using a different USB cable..
I already tried on a different PC. Also with another USB cable but a Nokia one. Is it necessary to use a Samsung one?
sahara101 said:
I already tried on a different PC. Also with another USB cable but a Nokia one. Is it necessary to use a Samsung one?
Click to expand...
Click to collapse
No not really.. I have used a nokia cable many times and it has worked fine for me both in download mode and usb storage mode..
if you connect your phone in usb storage mode to a different computer, still the same message is flashed?
Actually on another computer I didn`t manage to connect at all, download mode or mass storage. Everything worked just fine before the USB thing.
Sent from my GT-I9000 using Tapatalk
You can:
1. use a different USB port
2. use a different pc
3. use a program to go to download mode ( POT android tools by opda team).
on different pc - install those USB drivers ->
http://forum.xda-developers.com/showthread.php?t=728929
Click to expand...
Click to collapse
sahara101 said:
Actually on another computer I didn`t manage to connect at all, download mode or mass storage. Everything worked just fine before the USB thing.
Sent from my GT-I9000 using Tapatalk
Click to expand...
Click to collapse
on a different pc you first need to install the drivers for your phone..
Download and install Kies.
POT Android can't find my phone. I'll try again on a different PC...

PTP to MTP switch problem

I need some help. I was trying to put the Cyanogen custom rom on my Samsung Galaxy Note N7000 using the CM Installer. It is all simple, but I keep getting the message "we couldn't talk to your phone", so I gave up. In the steps of getting it, the program said to switch from MTP mode to PTP so I did it. And now that I backed out, I cannot connect to my PC because it is stuck in this PTP mode and I don't know how to switch back from PTP to MTP. If anyone knows how to do that, or help me follow trough my procedure of installing the Cyanogenmod to my phone I would be very thankful.

Device does not connect to PC after ROM installed

Hi
I just installed a custom lolipop 5.02 using cyanogenmod CM 12 using ODIN to my galaxy s3 mini. and everything went will
after that i tried to connect my s3 to my PC it installs the drivers and it appears in the Device Manager but it does not appear in my computer and it wont connect to kies.
I tried to enable Debugging mode and the same, i tried to change the connection type,
i went to *settings* then *storage* the from the menu i chose *USB computer connection*, once i chose PTP or MTP it gives me this error "unfortunately, settings has stopped".
It is MTP checked by default although.
this happens even without debugging enabled.
How can i get my device connects to my PC? i need to transfer data.
Thanks
loai.zabin said:
Hi
I just installed a custom lolipop 5.02 using cyanogenmod CM 12 using ODIN to my galaxy s3 mini. and everything went will
after that i tried to connect my s3 to my PC it installs the drivers and it appears in the Device Manager but it does not appear in my computer and it wont connect to kies.
I tried to enable Debugging mode and the same, i tried to change the connection type,
i went to *settings* then *storage* the from the menu i chose *USB computer connection*, once i chose PTP or MTP it gives me this error "unfortunately, settings has stopped".
It is MTP checked by default although.
this happens even without debugging enabled.
How can i get my device connects to my PC? i need to transfer data.
Thanks
Click to expand...
Click to collapse
its a known bug for cm12. novafusion workin on it. you can use twrp's mtp to transfer files.
factorexh said:
its a known bug for cm12. novafusion workin on it. you can use twrp's mtp to transfer files.
Click to expand...
Click to collapse
So how could i transfer data until the fix comes ?
is there anyway to do that ?
Any help please ?
i need to get back to previous builds or original stock but phone does not connect to Odin even ???
loai.zabin said:
Any help please ?
i need to get back to previous builds or original stock but phone does not connect to Odin even ???
Click to expand...
Click to collapse
Only if you have TWRP 2.8.0.0 or higher :
1. Boot to TWRP recovery
2. Navigate to "Mount" and enable "enable MTP"
3. Connect your device to your PC
Now you can transfer files between your phone and PC
loai.zabin said:
Any help please ?
i need to get back to previous builds or original stock but phone does not connect to Odin even ???
Click to expand...
Click to collapse
I had a similar thing happen to me after an update and was forced to do a factory restore. That's why it's always good to save stuff to your removable storage; makes it much easier to transfer/salvage data when something goes wrong.

LG L90 D415 not detected when connect to PC.

When I plugged in my T-mobile LG L90 D415 into PC using USB cable, why didn't my PC detect anything? All it did is charging the device.
Already installed LG USB driver, PC Suite, and nothing is detected. There is no exclamation mark in PC device manager either.
In smartphone settings, all I see is Storage, no USB & Storage option like all other devices I owned before.
I reset the phone and start over and nothing changes.
Another thing is that the device always say there is a system update and already downloaded 82MB file, yet everytime I try to update the device, it always fails.
What gives?
mxnerd said:
When I plugged in my T-mobile LG L90 D415 into PC using USB cable, why didn't my PC detect anything? All it did is charging the device.
Already installed LG USB driver, PC Suite, and nothing is detected. There is no exclamation mark in PC device manager either.
In smartphone settings, all I see is Storage, no USB & Storage option like all other devices I owned before.
I reset the phone and start over and nothing changes.
Another thing is that the device always say there is a system update and already downloaded 82MB file, yet everytime I try to update the device, it always fails.
What gives?
Click to expand...
Click to collapse
Maybe try changing USB mode to mtp or ptp
0000.0000.00 said:
Maybe try changing USB mode to mtp or ptp
Click to expand...
Click to collapse
There is no such menu or options when I select Settings - Storage.
mxnerd said:
There is no such menu or options when I select Settings - Storage.
Click to expand...
Click to collapse
What ROM is this phone running?
0000.0000.00 said:
What ROM is this phone running?
Click to expand...
Click to collapse
T-Mobile stock ROM 5.0.2
Developers options enabled.
No difference.
==
Are there 2 types of USB cables?
One for charge only and the other "data & charge"?
How to tell the difference?
Got 2 cables and both can only charge the device.
Being swapping cables for my mom & dad's devices, but they are not with me now.
mxnerd said:
T-Mobile stock ROM 5.0.2
Developers options enabled.
No difference.
Click to expand...
Click to collapse
I think I'll send you a kdz for the d415 variant of an older version with stock KitKat. If you go into download mode and flash it offline with the instructions somewhere here on XDA. Just search for it. Then it should work. But first make sure your phone is detected in download mode.
---------- Post added at 12:59 AM ---------- Previous post was at 12:57 AM ----------
0000.0000.00 said:
I think I'll send you a kdz for the d415 variant of an older version with stock KitKat. If you go into download mode and flash it offline with the instructions somewhere here on XDA. Just search for it. Then it should work. But first make sure your phone is detected in download mode.
Click to expand...
Click to collapse
Also look for a lg USB driver download thing. This makes the USB act like a virtual USB CD drive to get the drivers and see if it works. If you can't find a setting to change the USB probably does not have data. But check with download mode.
Finally have time to test again and found that USB cable is the culprit. Don't know why I didn't discover that earlier.
Anyway, I managed to root the device after several tries (since the Kingroot that came with the system sucks and not compatible with many apps) and flash it with SlimROM 7.1.2 with Nano Gapps and it looks absolutely slim and beautiful!
Hope it works for me. Cheers!

couldn't connect to computer via MTP by cable to transfer files ?

hi all,
i'm new in forum, and i've just flashed this ROM theOne3TOS v3.6; after that my phone couldn't connect to computer via MTP to transfer files by cable (it only charging) (everything else stay normal, i have to boot to recovery and connect through Mount button to transfer files)
does anyone meet this problem ? and know how to fix this ?
thanks all.
bakhiem91 said:
hi all,
i'm new in forum, and i've just flashed this ROM theOne3TOS v3.6; after that my phone couldn't connect to computer via MTP to transfer files by cable (it only charging) (everything else stay normal, i have to boot to recovery and connect through Mount button to transfer files)
does anyone meet this problem ? and know how to fix this ?
thanks all.
Click to expand...
Click to collapse
Does the USB Connection type notification appear in the status bar?
ya7hu said:
Does the USB Connection type notification appear in the status bar?
Click to expand...
Click to collapse
no bro, it doesnt show any notification , it just show the LED light of charging through usb cable.
first time after flashing it still have notification shown to choose charging or change other methods: mtp / ptp / ....
then after i'd installed all apps & reboot phone to finish recover apps from Store, this problem shown up
bakhiem91 said:
no bro, it doesnt show any notification , it just show the LED light of charging through usb cable.
first time after flashing it still have notification shown to choose charging or change other methods: mtp / ptp / ....
then after i'd installed all apps & reboot phone to finish recover apps from Store, this problem shown up
Click to expand...
Click to collapse
I see, have you tried clearing the cache of MTP Host from Apps in the System Settings. Also try disabling USB Debugging.
I have this same issue using LOS 15.1. The solution is to go into Developer Settings and enable MTP using the 'Select USB Configuration' option. Then when you plug in via cable you will get the notification as normal. The problem is you have to do this every reboot, otherwise it's the same situation all over again. No Notification on plugging in and no way for your PC to see the device as it defaults to Charging mode.
I have "select USB conf" set as default (charging) and never had this issue. My PC sees the device even if I don't change the mode, I just don't see any files then. What drivers are you using?
przemcio510 said:
I have "select USB conf" set as default (charging) and never had this issue. My PC sees the device even if I don't change the mode, I just don't see any files then. What drivers are you using?
Click to expand...
Click to collapse
I just installed the Official Oneplus drivers but it didn't help. I didn't think it would. The generic Windows 10 drivers were working fine with LOS 14.1. As you said, the PC does see the phone just fine, but not files until MTP is enabled.
It's the lack of a Notification when plugging in that's the problem. Without the Notification i can't switch from Charging to MTP mode. I've tried all Notification levels too. The only way to get the Notification to appear is to use the MTP setting in Dev Options, and then it works.. until next reboot.
Edit: Enabling 'USB Debugging' seems to be a working fix currently!
ya7hu said:
I see, have you tried clearing the cache of MTP Host from Apps in the System Settings. Also try disabling USB Debugging.
Click to expand...
Click to collapse
DirkGently said:
I just installed the Official Oneplus drivers but it didn't help. I didn't think it would. The generic Windows 10 drivers were working fine with LOS 14.1. As you said, the PC does see the phone just fine, but not files until MTP is enabled.
It's the lack of a Notification when plugging in that's the problem. Without the Notification i can't switch from Charging to MTP mode. I've tried all Notification levels too. The only way to get the Notification to appear is to use the MTP setting in Dev Options, and then it works.. until next reboot.
Edit: Enabling 'USB Debugging' seems to be a working fix currently!
Click to expand...
Click to collapse
Thanks you guys, i've tried, but it still doesnt work for me, even when i flashed back to OOS OpenBeta 23, this problem still remain the same
i'm so confused ...
bakhiem91 said:
Thanks you guys, i've tried, but it still doesnt work for me, even when i flashed back to OOS OpenBeta 23, this problem still remain the same
i'm so confused ...
Click to expand...
Click to collapse
I spoke too soon about USB Debugging working. It doesn't help across reboots. Gonna Clean Install now. Hope you find a fix.
Clean install didn't help me. Just Google 'Oreo no mtp' to see how common this is.
I have a Nexus 5X on Oreo that doesn't have this problem. Other N5X owners do have it. It's totally random.
Good news everyone...
A fix is coming:
https://review.lineageos.org/#/c/209834/
At least for LOS 15.1 and any other ROMs based upon it.
@bakhiem91

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