Soft Bricked XT1097 - X 2014 Q&A, Help & Troubleshooting

Hey everybody,
I was on CM14.1, no issues, but decided to flash back to 6 and made the stupid mistake of trying to go straight with the standard motorola image. Now I am able to load the bootloader mode but cant do much after that. None of the partitions work, nor I can get data from bootloader info (tried retreieving flashing info to no avail). I am trying to find something I can use. Anyone has a suggestion?

Would you mind detailing which steps you took to flash? I think I know what your problem is, but I want to be sure first.

zstricky said:
Would you mind detailing which steps you took to flash? I think I know what your problem is, but I want to be sure first.
Click to expand...
Click to collapse
Sure!
- Got unlocked bootloader and installed cm14.1
- Decided to revert back to stock so downloaded 6.0 system image.
- instead of deleting the got.bin line from flashfile.xml I went to rsd and tried flashing it. It errored out and this took me where I am.

There is a flashable stock rom zip, but assuming you want to just use the official image that you already have you'll need to flash with fastboot. I saw that you posted on the thread 'return to stock etc'. Follow those fastboot steps, but be aware that there is a major omission: the instructions only go to system.img_sparsechunk.8, but there are 9 of those files and the phone will not boot if you only flash 8. As you go through fastboot flashing I think there will be a couple files that will give errors. Do an internet search on the error output line, but if I remember correctly the files that won't flash are no big deal and didn't affect my phone when I went ahead and ignored the errors.

I did man... The problem is... Something trully god messed up here. I am now getting hard stops related to aboot failures. I saw something similar on the xt1033 forums but we miss those same files.

Related

[Q] How to start over?

I'm not sure whats going on with my D3. However, I have RSD and I have .890 and .959 downloaded as well as Fastboot.
What I want to do is just wipe the phone completely and just flash it like its a brand new phone.
Anyone know how to do so? Please post a link or instructions, I would greatly appreciate it.
atquick said:
I'm not sure whats going on with my D3. However, I have RSD and I have .890 and .959 downloaded as well as Fastboot.
What I want to do is just wipe the phone completely and just flash it like its a brand new phone.
Anyone know how to do so? Please post a link or instructions, I would greatly appreciate it.
Click to expand...
Click to collapse
http://goo.gl/7NoAv
Androidsims said:
http://goo.gl/7NoAv
Click to expand...
Click to collapse
Tried that. It keeps failing saying something about size was not as expected or something like that.
Redownload?
Avelnan said:
Redownload?
Click to expand...
Click to collapse
I have. MD5 sums match up each time. Should I try removing the ext sd card?
I would redownload everything and try agian
littleneutrino said:
I would redownload everything and try agian
Click to expand...
Click to collapse
Alright, attempt will be made again. Should I redownload RSD again or just the sbf's?
atquick said:
Alright, attempt will be made again. Should I redownload RSD again or just the sbf's?
Click to expand...
Click to collapse
Downloading the sbf's again. Went over to check and see if the phone was still on, The charging led is on, however the screen is off..
Held power, nothing. Held M + Power. Still nothing... Any thoughts on whats going on now?
I didn't see if you have pulled the SD card but yeah it can't hurt.
Sent from my DROID3 using XDA App
http://forum.xda-developers.com/showthread.php?t=1278056
Follow the first portion of the instructions on how to flash back to original 5.6.890. Note the making of a folder and it's name for the 890 flash.
Ignore the part about flashing the new ROM. These are the best instructions I've found so far for flashing back to stock via RSD lite.
Good luck, keep us posted.
Download and follow exactly and you'll be good to go.
Hope that helps.
Sent from my DROID3 using xda premium
wattnxt said:
http://forum.xda-developers.com/showthread.php?t=1278056
Follow the first portion of the instructions on how to flash back to original 5.6.890. Note the making of a folder and it's name for the 890 flash.
Ignore the part about flashing the new ROM. These are the best instructions I've found so far for flashing back to stock via RSD lite.
Good luck, keep us posted.
Download and follow exactly and you'll be good to go.
Hope that helps.
Sent from my DROID3 using xda premium
Click to expand...
Click to collapse
It keeps failing.
Step 3 mbmloader.bin
Step 4 mbm.bin
Step 8 logo.bin
Step 9 'lbl'
I'm stuck.
Let me do some looking when I get home tonight. I remember there being a file for certain versions of XP that helped some people and they couldn't flash without it.
I never had it happen personally, but I know those that did were terribly frustrated.
I also hear the 959 version is easier to flash for some reason. Never flashed that version, so this is only hear-say. But I know it did flash easier according to posts.
I will try to dig up a link for you.
i am getting the same thing also getting the bad CG boot.. now this may be a fix but idk how this guy got it it.. i have been asking eveywhere maybe you guys could help me... here is the thread http://forum.xda-developers.com/showthread.php?t=1248721
I found this by Psouza. He is likely the foremost expert on making things easy as far as unbricking your D3. Rumor has it he has a set of unbrick tools floating around this forum somewhere, though I haven't found it yet. Try in the Development thread, for sure it has to be there somewhere.
Post number 84
psouza4 said:
For those of you having problems flashing this and/or are suspicious of flashing ebr, mbr, and parts of the bootloader, you can selectively just flash the rest of it.
See attachment.
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Click to collapse
http://forum.xda-developers.com/attachment.php?attachmentid=715510&d=1315657647
Hope this helps.
I also saw that flashing the pre-installs file alone first helped someone. That file borked on me once, but I was able to adb it over and then execute it via adb to get my phone unbricked.
Please let us know what works for you, as all of this is a work in progress right now.
Good luck!
i don't know to much about adb and are looking for help on pre-installed files. I don't understand what that means or how to go about it? i also cant get past the bootloader screen, "invalid CG version". i can not boot up at all.
How bricked are you? can you boot into CWM? Are you able to boot into tools, or how far can you get?
What version were you running? 5.959 (stock) or 6.890 OTA or Leaked OTA or Soak test (all the same as far as 6.890 goes).
i can get into boot tools and just tryed another flash got to step 6 till it failed instead of 3.. I'm running stock. Cannot get passed boot tools... scratch all that just tried to flash again just on the off chance it mnight work and i got it. Going to try and re-root and CWN recovery with sdteel froids rom... will keep you in the loop
Awesome!!
Here is the link about the adb commands for preinstall.sh
http://forum.xda-developers.com/showpost.php?p=17196391&postcount=88
It helped me when I borked my leaked update. I ran into the same problem as limaxray did with too many files in /system. So make sure you clean out any apps you made into system apps before trying the update via the standard update route, and that all stock system apps are in place and properly named.
I had to remove some that updated partially with the leaked update when mine borked. I used the posted system dump to push them to the phone and then the update ran properly and updated them anyhow.
If for some reason re-rooting doesn't work for you. Go to /system/bin and remove su, busybox. Do the same in /system/xbin. For some reason if you already have them in there when you run the process, it will say success but no root after reboot. My 2c as it happened to me. You do not need to remove superuser.apk, but you will have to update it in the market after you re-root.
Congrats!!
I see now too there is a fastboot and moto-fastboot. moto-fastboot has worked for some who had issues from what I've found.
Keep us posted, and smile knowing you've recovered from a bork; none of us got where we are without doing it at least once, so you're in good company.
re-rooted and installed bootstrap, just got steel droid all loaded up and all is good.... thanks for your speedy responses and detailed instructions and links. I realy think all that happened was i took everything aet it sone last time tried to flash and it went threw. All i used was RSD lite and flashed the 8.6.590 fast boot file and after a several retries it went threw. If anyone needs help on this i will post the file links if you need the ones i used

EMEI is 00000000 after upgrade to 4.3, what is my next step

Hi there,
I have searched high & low on the interwebs for a possible solution to my problem but have yet to yield any significant results.
I was on 4.2.2 Stock, Rooted, with bulletproof, and I had started to get random reboots and then 4 nights ago during the night it decided to get into a reboot loop. It would power up for about 20 mins and then restart again & again so when I woke up it was super hot.
So I thought it was time to update it to 4.3 now in the hope that this would resolve the issue but it didn't. I obtained the relevant RUU (Guru Reset M7 2.24.980.2 for HTC__039) from htc1guru and since I was only wanting to get the OTA in the hope that this would fix any other software issues, I only flashed the recovery. I then proceeded to do the large OTA update. This was successful. Then the reboots started again.
Time for a factory reset now, (which I realise I should have just done in the first place) but after setting up my details in the phone I am unable to get network over 3G/4G and when I go into look at the APNs, it says that no sim card is installed when it definitely is. When I go into Phone Info, it states that my EMEI is 00000000.
After looking around for what feels like hours, I read somewhere that I might need to flash the radio but I only have the radio from the previous RUU(Guru Reset M7 2.24.980.2) or can I use that since I can not find anything around RUUs for 3.63.980.2.? I don't want to make the situation any worse than it already is.
I am hoping that there is a simple explanation and fix & any help or guidance would be much appreciated.
Thanks in advance :good:
So you think the problem is that your software is upgraded and not your firmware? If so, you can solve that by dowgrading your software. If you can't find an updated RUU (nothing except a signed file from HTC should be called a RUU), there is still a solution:
- Find a system dump from a phone that is your CID and the version of Android you want. It will be a CWM or TWRP backup.
- Flash the appropriate custom recovery.
- Push the files to your phone in the appropriate directory (you may need to make a backup just to see what the right directory is).
- Restore the backup you just pushed to your phone.
Then factory reset and install the stock recovery. You may need to re-lock the bootloader (I'm not sure). Try to get the correct OTA. If you can't find it, try to download one and save as /sdcard/update.zip. Use the stock recovery to flash it. (You'll need to search for instructions on how to do that. It involves key combinations.) Finally, unlock the bootloader, make a backup, and (optionally) root. Don't install a custom kernel. If your problem persists, you likely have a hardware problem.
Thanks for your reply.
I have no idea if its software/firmware but its showing its on 4.3. I was speculating on the radio possibly needing to be reflashed due to one comment I read on a forum I randomly came across?
So I could use my very first backup I used through TWRP and push that to the phone?
While I am fairly new to Android(had to switch for the HTC ONE), I have been around idevices for a long time and have learnt to always keep multiple backups just in case
I left the bootloader unlocked as most guides say that you don't need to have it locked to get the OTA. I actually tried to find the manual OTA file and do it the way you suggested but at the time I had no luck.
I'll see what I can accomplish tonight.
Apologies on the noobness in regards to RUU.
Is it possible to use a RUU for lets say T-Mobile on an international variant? I see HTC released an RUU for T-Mobile for 4.3 but as far as I can see there isn't any others.
[email protected] said:
So I could use my very first backup I used through TWRP and push that to the phone?
Click to expand...
Click to collapse
That's the first thing I'd try, yes. But I'm guessing just as much as you are.
fenstre said:
That's the first thing I'd try, yes. But I'm guessing just as much as you are.
Click to expand...
Click to collapse
Hahahaha Well I trust your guess way more then mine
Would I need s-off to copy the previous backup back onto the phone or would I only need s-off if I had to push something to system(which I do not need to do)?
I tried last night to run rumrunner and it continually failed and basically told me I had 2 different scenarios to resolve it(the following is coming from memory and its very hazy). One was to use a different kernel and the other was to use another ROM, but that wasn't the preferred option.
At work now so will try and restore my original backup tonight at home. Thanks for your help.
[email protected] said:
Would I need s-off to copy the previous backup back onto the phone or would I only need s-off if I had to push something to system(which I do not need to do)? .
Click to expand...
Click to collapse
Sorry for my late response. You only need s-off to flash firmware that is older, for a different phone CID, or modified by a third party. Or to change other hidden partitions, like to modify the "TAMPERED" flag or to change the CID. Unlocking the bootloader is for changing partitions from fastboot mode: recovery, and maybe also system and boot. You do not need an unlocked bootloader to change these partitions from recovery if you already have a custom recovery installed. (You can definitely modify system and boot, but I'm not sure about modifying recovery with a locked bootloader.)
fenstre said:
Sorry for my late response. You only need s-off to flash firmware that is older, for a different phone CID, or modified by a third party. Or to change other hidden partitions, like to modify the "TAMPERED" flag or to change the CID. Unlocking the bootloader is for changing partitions from fastboot mode: recovery, and maybe also system and boot. You do not need an unlocked bootloader to change these partitions from recovery if you already have a custom recovery installed. (You can definitely modify system and boot, but I'm not sure about modifying recovery with a locked bootloader.)
Click to expand...
Click to collapse
No need to apologise, I'm just happy that someone has been able to assist me.
I have used one of my previous TWRP backups, unfortunately I couldn't use my very very first one as it was missing some files, it obviously didn't copy it all across for some reason
I now have my EMEI back (woohoo) but I think the backup I used has something wrong in the kernel as I think it has bulletproof installed. I am going to return it to stock but following a procedure here as I need to return it to HTC as the phone will not read any sim cards. I have tried 3 different sim cards and have also tested them in a firends HTC ONE and they all work in his. SO it looks like I do have an actual hardware issue with the phone which isn't cool just before Xmas.
I already have major withdrawals from being able to play ingress :crying:
Thanks heaps for your help.

[Q] Having trouble upgrading to 4.4.2 stock on Verizon

I have a Moto X Developer Edition rooted on Verizon with TWRP 2.6.3.1 and stock Android 4.4 on it. I have been trying to upgrade to 4.4.2 without doing the OTA, and without having to reflash TWRP.
So far, I have been unsuccessful.
I have tried Blur_Version.140.45.5.ghost_verizon.Verizon.en.US.zip (approximate file size 150MB) from multiple sources as all the posts I read keep saying that is what works. I have also tried a ~650MB version I found somewhere. In addition, I tried the upgrade located here: sbf.droid-developers.org/phone.php?device=0 which is called VZW_XT1060_4.4.2-KXA20.16-1.25.2_CFC_1FF.xml.zip (It's the 4.4.2 upgrade listed under Verizon US).
All of these fail. In TWRP, about 2-3 steps after it verified md5, it simply says "Failed" with no explanation as to why.
Here is my question:
How can I upgrade to 4.4.2 without a data wipe, and without having to reflash TWRP?
I have no interest in going to a ROM, I want to stay stock, and if I must, I will reflash the recovery if I have to, but I *really* don't want to.
Flash stock recovery, take the OTA, flash TWRP again.
It's so simple, so painless, so quick and it will not wipe your data.
tcrews said:
Flash stock recovery, take the OTA, flash TWRP again.
It's so simple, so painless, so quick and it will not wipe your data.
Click to expand...
Click to collapse
I was hoping to avoid that (Yep, I really am that lazy...) but that's what I was going to do tonight if I couldn't get my hands on a .zip to flash.
Ironically, I bought the Dev Edition specifically so things like this would be easy.
It is easy.....just need to do it.
I support my sister, her husband and my wife (as well as my own) who all have Moto X's. 2 seconds to flash recovery, however long it takes for the OTA to install and reboot and then 2 seconds to flash TWRP again. Heck...I'd just leave the stock recovery in place since it's not needed if you don't plan on flashing any ROMs. The OTA doesn't even remove root.
tcrews said:
It is easy.....just need to do it.
I support my sister, her husband and my wife (as well as my own) who all have Moto X's. 2 seconds to flash recovery, however long it takes for the OTA to install and reboot and then 2 seconds to flash TWRP again. Heck...I'd just leave the stock recovery in place since it's not needed if you don't plan on flashing any ROMs. The OTA doesn't even remove root.
Click to expand...
Click to collapse
Oh, that last bit is good to know! Well, I think even if it did remove root, getting it back is easy on the DE.
I think you're right though, I probably won't install TWRP again, I specifically got the Moto X because I was tired of messing around with stuff when I all I want is a rooted, stock Android experience.
So, after several hours of messing with this, and thinking the stock recovery had gotten messed up because the instructions I had for getting in to it were wrong, I finally got the OTA installing...
and it fails.
I don't know why, I haven't seen the error (I'm not looking at the phone when it fails).
So... Awesome.
Taegost said:
So, after several hours of messing with this, and thinking the stock recovery had gotten messed up because the instructions I had for getting in to it were wrong, I finally got the OTA installing...
and it fails.
I don't know why, I haven't seen the error (I'm not looking at the phone when it fails).
So... Awesome.
Click to expand...
Click to collapse
Are there files out so you can just flash 4.4.2 with mfastboot? Would be easiest.
kj2112 said:
Are there files out so you can just flash 4.4.2 with mfastboot? Would be easiest.
Click to expand...
Click to collapse
I assume so, but I haven't found any instructions specifically saying how to do that, except for the ones that tell you how to return to stock without using RSD Lite.
Unfortunately, I don't know enough about how all this stuff works to be able to figure out which bits and pieces to put together to get upgraded without wiping my data.
What really pisses me off is that I specifically bought this phone so I wouldn't have issues like this, and here I am...
BTW: The only thing the error says is "Error". That's it, nothing else.
Taegost said:
I assume so, but I haven't found any instructions specifically saying how to do that, except for the ones that tell you how to return to stock without using RSD Lite.
Unfortunately, I don't know enough about how all this stuff works to be able to figure out which bits and pieces to put together to get upgraded without wiping my data.
What really pisses me off is that I specifically bought this phone so I wouldn't have issues like this, and here I am...
BTW: The only thing the error says is "Error". That's it, nothing else.
Click to expand...
Click to collapse
This guide has a return to stock section. It will tell you how to flash the stock firmware.
http://forum.xda-developers.com/showthread.php?t=2603358
Unfortunately the moto x is not a simple phone for tinkering with, like say a nexus, even the dev edition.
It can be easier once you do fully understand everything. Just gotta know what applies to you...meaning mostly the locked versus unlocked methods for everything.
After owning an s2, a moto x and now an n5 (n7 too...but I don't tinker with it really....its a family device) I've come to the mind set that for flashers and rooters.....nothing at all beats owning a nexus. Every other device has some limitations that a nexus won't have.
kj2112 said:
This guide has a return to stock section. It will tell you how to flash the stock firmware.
http://forum.xda-developers.com/showthread.php?t=2603358
Unfortunately the moto x is not a simple phone for tinkering with, like say a nexus, even the dev edition.
It can be easier once you do fully understand everything. Just gotta know what applies to you...meaning mostly the locked versus unlocked methods for everything.
After owning an s2, a moto x and now an n5 (n7 too...but I don't tinker with it really....its a family device) I've come to the mind set that for flashers and rooters.....nothing at all beats owning a nexus. Every other device has some limitations that a nexus won't have.
Click to expand...
Click to collapse
Yeah, that's the page I was talking about when I said I found the full instructions...
I specifically bought this phone because I didn't want to mess around with it like this, I just wanted to root it so I could use Titantium Backup and be done with it... and now I'm stuck at a halfway point.... Again...
I'll probably end up just doing the full wipe and manually flash to 4.4.2 (RSD Lite doesn't see my device... yay), since I have gone from my mute button not working (with 4.2.2), to a really bad echo for whomever I'm talking to when it's on speakerphone (Even when speakerphone is muted... THAT made for a fun conference call...).
Taegost said:
Yeah, that's the page I was talking about when I said I found the full instructions...
I specifically bought this phone because I didn't want to mess around with it like this, I just wanted to root it so I could use Titantium Backup and be done with it... and now I'm stuck at a halfway point.... Again...
I'll probably end up just doing the full wipe and manually flash to 4.4.2 (RSD Lite doesn't see my device... yay), since I have gone from my mute button not working (with 4.2.2), to a really bad echo for whomever I'm talking to when it's on speakerphone (Even when speakerphone is muted... THAT made for a fun conference call...).
Click to expand...
Click to collapse
Flashing stock and rooting on an unlocked Moto x is basically the same as a nexus. It really is simple, once you are familiar with fastboot.
I guess there are toolkits that automate everything....like Samsung's Odin, and there's a few for nexus....but it really doesn't help anyone learn. And that's kinda what this hobby is all about.
But, I am sorry you're having trouble. Not sure what else to add. The guides are there, and they work. Usually. I can't think of anything to add to whats already been said.
Hope it works out for you!
kj2112 said:
Flashing stock and rooting on an unlocked Moto x is basically the same as a nexus. It really is simple, once you are familiar with fastboot.
I guess there are toolkits that automate everything....like Samsung's Odin, and there's a few for nexus....but it really doesn't help anyone learn. And that's kinda what this hobby is all about.
But, I am sorry you're having trouble. Not sure what else to add. The guides are there, and they work. Usually. I can't think of anything to add to whats already been said.
Hope it works out for you!
Click to expand...
Click to collapse
I don't think I'm articulating my issue properly. I understand how to do everything in the guides you mentioned, they're a piece of cake. That doesn't solve my problem.
My problem is that I want to get to 4.4.2 WITHOUT wiping my data, but can't do the update via OTA or flashing in recovery. RSD Lite doesn't work either.
The ONLY option I have available to me is to manually push the update with fastboot, which I can definitely do with the instructions provided... But those instructions require me to wipe my data.
I know it's possible to apply the update with fastboot without requiring me to wipe my data, but I don't know enough about the inner workings to know which steps to skip, and which need to be modified, in order to make that happen.
Taegost said:
I don't think I'm articulating my issue properly. I understand how to do everything in the guides you mentioned, they're a piece of cake. That doesn't solve my problem.
My problem is that I want to get to 4.4.2 WITHOUT wiping my data, but can't do the update via OTA or flashing in recovery. RSD Lite doesn't work either.
The ONLY option I have available to me is to manually push the update with fastboot, which I can definitely do with the instructions provided... But those instructions require me to wipe my data.
I know it's possible to apply the update with fastboot without requiring me to wipe my data, but I don't know enough about the inner workings to know which steps to skip, and which need to be modified, in order to make that happen.
Click to expand...
Click to collapse
It says right at the bottom of the return to stock section in the guide I linked too.....you can skip
Fastboot erase user data
fastboot erase cache
Though if you have any problems after, you might have to do it again and do erase those, before spending time trying to figure out what's wrong.
kj2112 said:
It says right at the bottom of the return to stock section in the guide I linked too.....you can skip
Fastboot erase user data
fastboot erase cache
Though if you have any problems after, you might have to do it again and do erase those, before spending time trying to figure out what's wrong.
Click to expand...
Click to collapse
Wow... Attention to detail -5
Sorry about that, when I looked through that article, I skimmed through and saw that the "Return to Stock" section was (almost) identical to the other instructions I was reading...But I missed that last paragraph when I looked at the link you provided, the directions I was using referenced that article but did not include that last bit...
Thank you for your patients, I feel like a dumbass now *sheepish grin*
Taegost said:
Wow... Attention to detail -5
Sorry about that, when I looked through that article, I skimmed through and saw that the "Return to Stock" section was (almost) identical to the other instructions I was reading...But I missed that last paragraph when I looked at the link you provided, the directions I was using referenced that article but did not include that last bit...
Thank you for your patients, I feel like a dumbass now *sheepish grin*
Click to expand...
Click to collapse
No worries!! .
And sorry, its userdata. My keyboard split the words up.
---------- Post added at 11:16 AM ---------- Previous post was at 11:15 AM ----------
And, you may very well have issues doing that way. But its worth a shot first. If you do have issues, then you can erase those and repeat the process.
if using fastboot/mfastboot, I would still erase cache, as it doesn't touch your data/apps/config.
Another tip, use this mfastboot -> http://mark.cdmaforums.com/X-STUFF/Mfastboot-4.4.zip
or you can use RSDlite to flash the SBF, but there is a corresponding line for "erase data"
Two helpful links that will help explain what you saw...
Taking the OTA -> http://mark.cdmaforums.com/MotoX-OTA.html
various ways to Return to stock -> http://mark.cdmaforums.com/MotoX-ReturnToStock.html
kj2112 said:
No worries!! .
And sorry, its userdata. My keyboard split the words up.
---------- Post added at 11:16 AM ---------- Previous post was at 11:15 AM ----------
And, you may very well have issues doing that way. But its worth a shot first. If you do have issues, then you can erase those and repeat the process.
Click to expand...
Click to collapse
Alrighty, well I was able to successfully flash to 4.4.2 using the Fastboot instructions. Flashed TWRP afterwards and got root right back. Now that I know, this won't be a trial in the future (fingers crossed!)
Thanks for your help and patience

[Q] [PURE] Stuck in bootloop

Hi all, total newb here. (Sorry I know you probably hate these kinds of threads).
I apologize in advanced if this is a very simple case / has been discussed in the forums.
I've literally read everything I can in regards to this topic but being such a total newbie at this, I'm still not 100% sure if I got this right.
So basically my phone is XT1095 - which I didn't root or unlock boatlader (simply because I don't know why), that suddenly got into a boot loop.
So on that AP Fastboot screen.
So all options (including normal powerup, recovery and factory reset) produces
'failed to validate system image.
boot up failed'.
What should I do at this point? I've read on jcase's thread that this is a simple matter of "easily fixed by flashing proper boot.img".
Where can I find the "stock boot.img"?
I know graffixnyc has KXE21.187-42 files on his website which can be flashed. Is it pre-rooted though?
Or can I just easily use bhp090808's Multi Tool to fix this?
Can it be used while the phone is still in this bricked / bootlooped condition?
Honestly I dont mind being rooted if it means getting my phone fix. But if I can get it done without rooting it then it would be 'great' since if I fail in any way I won't void my warranty.
Sorry for asking a lot of things. As you can notice, I'm totally new at this. I've successfully rooted and install a custom ROM once in my old S3 but it was only because there was a thorough step to step process.
Again, thanks in advance and I really appreciate anyone's help
Cheers.
anyone?
koflok1234 said:
anyone?
Click to expand...
Click to collapse
I wouldn't unlock or root!!! You could lose your warranty. You can try a factory reset, else return your phone for warranty
godutch said:
I wouldn't unlock or root!!! You could lose your warranty. You can try a factory reset, else return your phone for warranty
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Click to collapse
Not a response I expect would found from XDA
I tried factory reset but it's stuck on that screen. Fail to validate image. I think the recovery.img is corrupted?
koflok1234 said:
Not a response I expect would found from XDA
I tried factory reset but it's stuck on that screen. Fail to validate image. I think the recovery.img is corrupted?
Click to expand...
Click to collapse
I doesn't make sense to void warranty to try to fix a problem that is covered under warranty. Maybe your emmc is defective or something like that, don't make matters worse.... You unlock your device when you have verified that everything is working, not when things start failing
I am under warranty but I am currently overseas so sending the phone and process the return is a bit of a hassle. So 'other' options is to do a local repair outside warranty here but that costs a bit.
So if I can fix it myself with a simple procedure then it might be the best way.
I'm having the same issue as well if anyone has figured out how to fix this I would be extremely grateful. I am still under warranty, but I'm nervous they will send me a replacement in worse shape than my current device.
My pure edition was stuck at the splash screen and I didn't previously unlock my bootloader. I also didn't have USB debugging checked so I couldn't find my phone using ADB. Unlocking a pure edition bootloader DOES NOT VOID warranty!!! So I unlocked my bootloader and flashed the factory files and restored the use of my phone. I then updated to lollipop, rooted my phone and checked USB debugging. That way I have full control of my phone and can fix it myself if something comes up. There is the thread saying the warranty won't be void after unlock.
https://forums.motorola.com/posts/677736c888?page=2
The problem now is that it is impossible to root or do anything else with me phone that doesn't involve fastboot
sianaka said:
The problem now is that it is impossible to root or do anything else with me phone that doesn't involve fastboot
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Click to collapse
same here. anybody solved the issue? can we recover through fastboot? anything we can try?
this happend after trying to root the device (step 7 in multi-too to be specific
You should be able to recover via fastboot if you have the factory image, there are some floating around here.
If it's an official one you don't even need to unlock your phone because the image is signed by Moto.
Here is a link to an official guide on how to flash.
https://motorola-global-portal.custhelp.com/app/standalone/bootloader/recovery-images
pwvandeursen said:
same here. anybody solved the issue? can we recover through fastboot? anything we can try?
this happend after trying to root the device (step 7 in multi-too to be specific
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Click to collapse
solved.
used fastboot to flash the files from multi-tool (recovery, system boot) booted back up, only pushed root (not TWRP), an d now fully functional again
pwvandeursen said:
solved.
used fastboot to flash the files from multi-tool (recovery, system boot) booted back up, only pushed root (not TWRP), an d now fully functional again
Click to expand...
Click to collapse
Can you possibly explain this step by step? Sorry I'm kind of new to this.
Also, will I be able to do this if my battery is low?
koflok1234 said:
Hi all, total newb here. (Sorry I know you probably hate these kinds of threads).
I apologize in advanced if this is a very simple case / has been discussed in the forums.
I've literally read everything I can in regards to this topic but being such a total newbie at this, I'm still not 100% sure if I got this right.
So basically my phone is XT1095 - which I didn't root or unlock boatlader (simply because I don't know why), that suddenly got into a boot loop.
So on that AP Fastboot screen.
So all options (including normal powerup, recovery and factory reset) produces
'failed to validate system image.
boot up failed'.
What should I do at this point? I've read on jcase's thread that this is a simple matter of "easily fixed by flashing proper boot.img".
Where can I find the "stock boot.img"?
I know graffixnyc has KXE21.187-42 files on his website which can be flashed. Is it pre-rooted though?
Or can I just easily use bhp090808's Multi Tool to fix this?
Can it be used while the phone is still in this bricked / bootlooped condition?
Honestly I dont mind being rooted if it means getting my phone fix. But if I can get it done without rooting it then it would be 'great' since if I fail in any way I won't void my warranty.
Sorry for asking a lot of things. As you can notice, I'm totally new at this. I've successfully rooted and install a custom ROM once in my old S3 but it was only because there was a thorough step to step process.
Again, thanks in advance and I really appreciate anyone's help
Cheers.
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Click to collapse
Well i booted his file, now my device is in a bootloop. i requested the original img file from the motorola site. Search it up in google. I will try it right now. Hope it works!!!

H811 unbrick help

Hi everyone,
Please forgive any n00b questions.
I got started with rooting / custom ROMs on a Nexus 4, and I didn't realize at the time that this made things really easy and I didn't need to learn very much about how everything worked. Fast forward to last week -- I decided, at long last, that I was tired of using stock MM on my T-Mo G4 / H811. How hard could it be? Probably not much different from playing on my old Nexus 4 right? Lol, maybe not.
So now 72 hours later, my phone is hard bricked and will not enter download mode. and I need some assistance, if anyone would be so kind.
I will try to recount what I did:
To start with, I was using a Mac, so I used Homebrew to install Android platform tools / ADB.
I decided I wanted to try out LineageOS so I went ahead and followed their very clear steps (on LOS wiki) to unlock the bootloader install TWRP. However, TWRP doesn't seem to have an official build for the G4(!) so I had to look up and use one of the betas from this post. Is this where I went off the rails already? [Of course, very stupidly I also failed to make a complete backup of anything before going on ahead. Rookie mistake.]
After unlocking bootloader and flashing my TWRP beta, I was able to boot into TWRP just fine. I followed the normal prescribed steps of doing a Wipe (normal TWRP defaults -- system, cache, etc.?) before flashing the latest LOS nightly (14.1-something) and also the nano-x64 variety of gapps. I rebooted and got stuck with the LOS boot animation. I let this go for 55 minutes, so I am pretty sure it was an actual bootloop, not just the 1st-time-startup and optimization going on.
I rebooted into TWRP and decided to try a different ROM to see if that was the issue. So I wiped again, flashed another ROM (I believe it was a flavor of AOKP 14.1.x), flashed gapps again, and gave it another try. Again got stuck with an endless bootloop (45 minutes).
Since this is my daily driver, I decided to go back to stock. Found this thread, downloaded the MM-debloated zip, pushed to phone, and again Wiped + Flashed. This time, when I hit reboot, my phone was immediately hard-bricked. No startup screen, no nothing. That was quite unexpected. Also, the first time I had ever HARD bricked a device that I was playing with. Yikes!
Since then, I got a hold of a PC, and have been trying to revive the device by flashing an image to the microSD and booting into Download mode, in the form of this thread or this one.
I did get this to work briefly yesterday, or at least I got to Download Mode / Firmware Update screen, and then attempted to run LGUP with the KDZ file. However I ran into an error at about 9%, and couldn't continue -- and then I had to give back my loaner PC for the day. I also noticed that the LG Mobile Support tool was recognizing my phone NOT as an H811 but as something like HX230 or ... whatever it was, it was definitely wrong. Which is worrisome.
Today I'm giving it another try but my phone will not enter Download Mode at all, nor respond in any other way. I'm curious if this is a battery issue? So I am simply charging it for the time being. I also re-formatted the microSD and re-flashed the single .img just to be safe, but still can't get a response out of the phone. On my PC's device manager it is showing up as the common Qualcomm 9008 that a lot of people seem to have seen. No recognition from LG Mobile Support tool, nor from LGUP.
So ... what now?
It's possible that once my battery gets some charge again, maybe I'll be able to enter DL mode. Let's hope so.
However, I am also totally in the dark about which software version I should be using. 20i? 20p? I have no idea what these refer to, and I did not make any prior notes to capture the state that my phone was in before this all began. So IF I get to DL mode I will definitely need further instruction on the CORRECT KDZ FILE to be flashing. Else I will just compound my problems.
ANY tips or suggestions will be appreciated! Thanks so much.
Should have verified being on 20o firmware
Upon further reading, quite obvious, at the top of this thread, I definitely should have followed the Prerequisite steps. I did NOT verify that I was on 20o firmware. "OR RISK BRICKING YOUR DEVICE" is right.
So I bricked my device, in exactly the way I was warned not to do, it seems.
Still, what's the next step? Any thoughts?
freeradical426 said:
Upon further reading, quite obvious, at the top of this thread, I definitely should have followed the Prerequisite steps. I did NOT verify that I was on 20o firmware. "OR RISK BRICKING YOUR DEVICE" is right.
So I bricked my device, in exactly the way I was warned not to do, it seems.
Still, what's the next step? Any thoughts?
Click to expand...
Click to collapse
try search for a fix if not may be @steadfasterX knows how to help you.
Re: searching for unbrick solutions
raptorddd said:
try search for a fix if not may be @steadfasterX knows how to help you.
Click to expand...
Click to collapse
Thanks, I have been looking around for solutions, but can't seem to find anything aside from the unbrick-guides that I've already listed / already attempted.
Will hope for help from @steadfasterX ! Or some other knowledgeable / benevolent party.
freeradical426 said:
Thanks, I have been looking around for solutions, but can't seem to find anything aside from the unbrick-guides that I've already listed / already attempted.
Will hope for help from @steadfasterX ! Or some other knowledgeable / benevolent party.
Click to expand...
Click to collapse
Ok what was the last KDZ file you flashed which had worked? 20o?
As you have hard bricked your device you can try the sdcard method again if it works flash 20o again (of it it was 20o).
If you flash a lower version you will hard brick again.
If the sdcard doesn't work anymore for you you can try to flash with QFIL but beware to use the right one. If you use the wrong one it will convert your device and believe me that's not what you want. I can share the good ones but unfortunately maybe on next week first.
Otherwise search on your own for 9008 unbrick but check the md5sum of the programmer!! Compare it with the Evil one mentioned in my ARB list here: http://tinyurl.com/antirollg4 and DO NOT USE THE EVIL one..
Sent from my LG-H815 using XDA Labs
steadfasterX said:
Ok what was the last KDZ file you flashed which had worked? 20o?
As you have hard bricked your device you can try the sdcard method again if it works flash 20o again (of it it was 20o).
If you flash a lower version you will hard brick again.
If the sdcard doesn't work anymore for you you can try to flash with QFIL but beware to use the right one. If you use the wrong one it will convert your device and believe me that's not what you want. I can share the good ones but unfortunately maybe on next week first.
Otherwise search on your own for 9008 unbrick but check the md5sum of the programmer!! Compare it with the Evil one mentioned in my ARB list here: http://tinyurl.com/antirollg4 and DO NOT USE THE EVIL one..
Click to expand...
Click to collapse
Thanks very much for the guidance! The post that you linked to REALLY helps. Until now I really was not sure what 10n, 20i, 20o, etc. referred to, aside from just various software versions. Having a definition for anti-rollback and further links to explain, really helps! This gives me more information and I might be able to self-resolve from here. I will give it a shot.
As for your question ... unfortunately there was NO instance where I flashed a working KDZ file, and I didn't know (due to my past experience with my Nexus) that I needed to check the STOCK software version of my phone before beginning to play with ROMs. In other words, I have no idea if I was on 20i, 20o, 20p, etc. From what I understand, this makes things a lot more difficult
Having looked at the linked thread just a little bit, it appears that using a 20o KDZ is the best bet -- because I bricked my device using a 20i ROM so I expect it was due to violating the anti-rollback restriction.
I will look into it more closely and come back if I hit another brick wall. Thanks so much!
If anyone cares, here are the ending results of all this ...
#1 Be wary of anti-rollback restrictions before you flash anything to your G4. You WILL brick your phone!
I tried multiple rounds and multiple variations of all the MicroSD card methods that I could find. I could NOT succeed in unbricking my phone.
#2 Luckily ... I was able to convince LG that I was still technically under warranty!
Because I had the stock bootloop issue in May 2017, LG did an in-warranty repair for me, and replaced the motherboard. So last week, I simply told them "my phone is AGAIN unable to charge and will not power on, just like in May". Since it had only been 5-6 months since the first issue, they agreed to replace the motherboard again.
Moral of the story: you can definitely unbrick your phone by having LG replace the mobo XD XD
From here, I think I will just totally avoid doing any rooting or custom ROMs on my totally-stock G4 coming today in the mail. I will cross my fingers and hope we get OEM Nougat in the USA sometime in the next couple of months.
Thanks again for the help everyone!

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