Missing "Others" album in gallery. - Huawei P9 Questions & Answers

So this issue has persisted for a few weeks now and I'm not sure how to resolve it, short of doing a full factory restore (which I consider last resort, but I'll probably do this over Xmas if I don't resolve it soon).
The issue : Gallery app seems to have "lost" a whole load of my images.
I can see photos/videos I've taken, screenshots/recordings and my Download folder, but all "other" folders are gone.
I had this problem before and I managed to fix it by removing a .nomedia file which was in the same folder as a whole load of images that the Gallery app decided to ignore. The .nomedia file isn't there now.
If I use a file exploring app I can see all my images in various folders on my phone (images saved from reddit/VSCO/facebook etc). Other apps such as Google Photos can see all my images. If I go to share an image from the Facebook app then I can see all my images (although they are always mixed up and not sorted by date/name or anything like that. also very frustrating) so I know 100% that all my images are there, but the stock Gallery app has decided to ignore them.
It's not like the problem is confined to one folder and sub folders either as I'm missing my "reddit_sync" and "prisma" folders which are located EVA-L09\Internal storage\Pictures but the "Screenshot" folder saved in that location is accessible in the Gallery app. Same with EVA-L09\Internal storage\DCIM: \Camera\ is accessible as I can see all the photos and videos I've shot with the phone but the folders \Facebook\ and \Photoscan\ are not showing up at all in Gallery.
If I long press a folder (i.e Download) in the Gallery app from my phone and select "Add to Others" then the folder just disappears. The "Others" folder has totally gone.
Things I've tried
Settings > Apps > Gallery > Storage > Clear Data and Clear Cache : This restores any folders that I've put in "others" but "others" is still missing
Created a new folder and cut and pasted images into this folder on the phone. Reboot phone to see if Gallery now sees images. It doesn't
Moved a whole load of images off my phone as I thought maybe I had too many images stored on it or something. Made no difference.
Searched for all .nomedia files on the phone. None of which were stored in any of the effected folders.
Checked to make sure there's no folders selected in "Hide Albums" from the Gallery.
Any help or suggestions would be greatly appreciated. I have a feeling I may just need to clear the data/cache on some other app or something, but I don't want to start dropping mini-nukes on apps in the hope that I get a direct hit on the one thing that's causing "Others" to disappear.
Thanks in advance.

Did you try settings>apps>media storage>storage and clear data for this? I guess this will solve your issue
Edit: probably you need to either reboot afterwards or wait some minutes for the media library to be rebuilt.

FadeFx said:
Did you try settings>apps>media storage>storage and clear data for this? I guess this will solve your issue
Edit: probably you need to either reboot afterwards or wait some minutes for the media library to be rebuilt.
Click to expand...
Click to collapse
Haha that did it! Thanks so much, it's been driving me mad!
Just FYI I didn't have to reboot, the library started to rebuild almost instantly after opening up the Gallery app..
For anyone else who has this problem and has stumbled across this post: When in Settings > Apps make sure you select "Show System Processes" from the menu. I couldn't find Media Storage until I had done that.
Thanks again, FadeFX

Sry, forgot to mention that...
Gesendet von meinem GT-I9300 mit Tapatalk

I've been here so many times, hoping I must of done something wrong but I followed it right, I've cleared the date enough to lose count hoping that the albums that I put in "others" would show up, even restarting my phone after I've cleared it, they still don't show up at all.. and can't move them to another gallery folder on "files" due to it.

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FadeFx said:
Did you try settings>apps>media storage>storage and clear data for this? I guess this will solve your issue
Edit: probably you need to either reboot afterwards or wait some minutes for the media library to be rebuilt.
Click to expand...
Click to collapse
I have a Huawei Nova and 4 days after transferring videos from my PC to phone , discovered that they were ''gone''. Inspired by your suggestions , I tried: Settings, then Apps, then Gallery, then Storage, then clean data ....rebooted and videos ......are back.
Very much wonder if this issue wil come back in the future or is this a permanent ''cure''.:fingers-crossed:
Thanks a million for your suggestions

Related

[Q] Gallery create duplicates files?

Hi for a while now the gallery app seems to show me duplicate images of up to 5 of the same image.
this happens to only a few folders but is rather annoying to have to scroll through 5times the amount of pictures to get to the one i want.
does anyone know how to fix this? or even what the problem is?
atm using Doc rom JPO v7.5 on i9000 no lagfix, hardcore's speedmod kernel with tweaks on, no BLN.
go gallery, select all and delete them. then re-import your pictures. easiest to get around. probably some thumbnails cache that screwed up.
yeah i'll give that a try, thanks
This has been happning quite often on my phone, what I do is just delete the image cache on the andriod folder and stop the gallery application and use clear data and lastly clear the data on media provider and reboot, 100x faster than moving over thousands of pics.
I've been having this bug ever since going to froyo, am currently on JPO.
I have my camera set to store photos on the external SD, the camera folder for the ext sd card in the gallery app just keeps duplicating photos in that folder.
So I may have 100 odd photos but after a while ill end up with 6 copies of each..
Such a nasty bug... its really annoying to have to scroll through so many duplicates to view the latest photos you took with the camera
Just noticed you are on docs rom too, so am i... and thats when i started having this bug...
is it happening with only one folder for you?
Same problem here... Currenty using Doc's v9 but issue existed on v8.
I have up to 16 copies of each (!) photo in my gallery.
Clearing thumbnails and application cache solves the problem but only until the next reboot.
Could this be a filesystem bug?
Edit:
Tried without lagfix, but issue still exists.
For some reason deleting .thumbnails en clearing cache doesn't work anymore. :-(
http://forum.xda-developers.com/showthread.php?t=838875
this actually worked for me!
Now let's see how it long takes for it to happen again.
EarlZ said:
This has been happning quite often on my phone, what I do is just delete the image cache on the andriod folder and stop the gallery application and use clear data and lastly clear the data on media provider and reboot, 100x faster than moving over thousands of pics.
Click to expand...
Click to collapse
Yeah, got same problem on JPM9 with speedmod kernel k9a.
Just tried suggested fix:
- delete all .thumbnail folders in image folders on both SD cards,
- stop gallery and media storage apps, then clear cache.
Seems to work fine now.
@Warrior_ZA:
Did you update your speedmod kernel from a version 8 or less? There was a bug serious filesystem bug in that kernel that might explain the problem.
i've noticed that this occurs a lot of the time when i accidently pull out the usb cable without safely removing the usb from the computer.
Adevem is right, something is wrong with the cache system.
The method i used to fix it was to just delete the whole folder and reimport the images again as suggested by Earlz.
however i think you can get away without deleting images if you delete the thumbnails in the android > com.android.providers.media > albumthumbs
i did it and it worked, so maybe you guys would like to give that a go.
hope it helps
the simplest i've found is to delete "Android" in /sdcard
settings > apps > all > media storage/content - fc and clear cache and data
reboot, wait for mediascanning and you're good!

[Q] Duplicate Images in Album app.

I'm banging my head against the wall on this one...
My Camera taken pictures located in /DCIM/100ANDRO are duplicated when viewing in the Album App. One image is located in /Legacy/DCIM/100ANDRO and one is located in /0//DCIM/100ANDRO . Yes, I know they are the same thing, just symlinked locations. Pictures located within the DCIM directory and other subdirectories are not effected, moving the pictures to another location within DCIM or renaming 100ANDRO directory fixes the issue. I've wiped App Data and MediaData, cache unistalled the app, changed versions . Everything I can think of, but what ever picture is located within /DCIM/100ANDRO/ gets shown twice in the gallery. Even removing the pics from the folder, deleting the folder and taking a picture with the camera so the folder rebuilds, then placing the pictures back in still results in the same issue.
Any ideas? :crying:
BTW There are 700+ pictures in the folder.
Did you try one of these media rescan tools?
Cenobite_ said:
Did you try one of these media rescan tools?
Click to expand...
Click to collapse
Yep, it's re-scanned several times. The problem is the Album App sees two different locations /Legacy/ and /0/ which are actually symlinked to the same location. I assume before this was ignored but now the App sees it. My last resort is factory reset , if i have to do that i'll wait till the new version of my FW is available.

[Q] Location of camera thumbnails

Somehow I messed up setting up my wife's new Moto X. In the past I had some tasker tasks to transfer all the photos off our phones and onto our NAS every night. In setting up the task on her new phone I deleted a slew of pictures. I know the original photos are gone and I'll face the music on that one. However, if I go to camera and swipe to the left I can scroll through all the photos. I can't email or share any because the file is gone, but if I can see the photos there must be a low res image someplace on the phone still. Anyone know how to access these and possibly get me out of the doghouse? They're not in the DCIM folder at all. I poked around in the Android/Data folder a bit, but did not find them.
On the same note, is there a way to clean these out over time? Seems to me if I have a thumbnail of every photo ever taken it would eventually fill up the storage.
Thanks
Get an app like astro file manager, or root Explorer and go to storage then DCIM and your thumbnail pics should be there.
Sent from my XT1097 using XDA Free mobile app
clskier said:
Somehow I messed up setting up my wife's new Moto X. In the past I had some tasker tasks to transfer all the photos off our phones and onto our NAS every night. In setting up the task on her new phone I deleted a slew of pictures. I know the original photos are gone and I'll face the music on that one. However, if I go to camera and swipe to the left I can scroll through all the photos. I can't email or share any because the file is gone, but if I can see the photos there must be a low res image someplace on the phone still. Anyone know how to access these and possibly get me out of the doghouse? They're not in the DCIM folder at all. I poked around in the Android/Data folder a bit, but did not find them.
On the same note, is there a way to clean these out over time? Seems to me if I have a thumbnail of every photo ever taken it would eventually fill up the storage.
Thanks
Click to expand...
Click to collapse
Those are probably all cached. As for recovering them, I'm sure you can find them in the cache -- I don't know where they'd be saved (I believe there is a /cache partition but then there's also the possibility that the gallery caches those previews somewhere in /data/). It may be easier to to screen shot the ones you want.
EDIT: see above post - that's probably what you want
As for the cache growing, I'd imaging that the gallery app has some sort of maintenance. But there is always the option of using apps (I have SD Maid, personally) and/or periodically clearing the cache partition via a custom recovery
Thanks all. This was good info also. I ended up finding the files on my NAS which leads me to a whole other question which I will post seperately from this as it only related by symptoms.

firmware update made photos disappear from Album app

Updated my firmware today and just noticed that the Album app no longer shows the camera photos I took before the update. Or, to be more precise, it shows all those photos in the mashup of all images from all apps on the main Album screen (which I've always found insanely annoying), but when I select the "Camera" folder from the menu, the "Photos" subfolder shows only the couple of pics I took since the firmware update but none of the dozens I took before the update.
Anyone else have this problem?
The camera has to reset the storage folder setting from internal to SD. (at least it had to be done with me)
Yes, I managed to fix it in the end by deleting data from the Media Storage process/app then refreshing the search index in File Commander. Everything is back to normal now (but thanks Sony for the SNAFU)

Question Random picture files thumbnails found in Files

So I've noticed using files by Google in all images, there are loads of random Korean pictures and emojis etc that I don't remember viewing at all. They are all thumbnails which are being shown but all added up to 445mb at 2051 files. How do I prevent Google files showing these thumbnails as I'm sure Android cleans those regularly doesn't it?
Ive been browsing ali express and using chrome alot lately so maybe the thumbnails are from there.
You are right. These (cached) files are indeed from the browser and other apps.
I've found in settings I had "show hidden files" show files that are used to run Android and apps ticked. Will keep an eye out and see if these cache files are shown anymore or not.
Koysii said:
I've found in settings I had "show hidden files" show files that are used to run Android and apps ticked. Will keep an eye out and see if these cache files are shown anymore or not.
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Click to collapse
You can delete them, but it would be pointless because the apps will regenerate them everytime you use the app.

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