WIFI slow / disconnecting - OnePlus 3T Questions & Answers

Hi
I received my 3T yesterday. I am having issues with WIFI
WiFi network drops frequently and the mobile data is used for some time and then WIFI is connected again. See attached .. This happens even when moving between rooms of my house
I think this happens when the mobile wifi changes from 5GHZ to 2.4GHZ when I move away from router
I have updated to OxygenOS 3.5.4 as soon as I received the mobile
The signal strength of the 3T is also very low
I have a 2 year old moto X 2014 and the moto beats the 3T at every place in my house
The signal strength and the wifi speed both are better in moto X
I have checked at various places
I have wiped the cache. Tried changing 2.5GHz to 5GHz
Changed Channels.. Tried all the things that I could find on the internet
But still problems
So is this a hardware problem and should I ask for a replacement? Or is this some Software bug which can be resolved
My router is ASUS RTN66U and a lot of other devices work seamlessly on that router and hence pls dont suggest to change the router
Awaiting replies
Regards
Ajjaykummar

I think this is a bug related to 3.5.4. On 3.5.3 my WiFi worked a lot better, but LTE Advanced is faster on 3.5.4. You can try a custom rom or downgrading, there's also a leaked OxygenOS 4 rom out.

Do you have wifi issues now when u have 3.5.4
I don't want to install new Roms. As I may have to return it in case this is a faulty piece

I'm having the exact same problem. I stream a lot. Very annoying when music video or gaming gets disconnect so often. My Galaxy Note 4, & s6 works fine.

Iajay said:
Do you have wifi issues now when u have 3.5.4
I don't want to install new Roms. As I may have to return it in case this is a faulty piece
Click to expand...
Click to collapse
yes, it started on 3.5.4.

here is a screencap of the issue
You can see in the screen cap that the mobile is connected to ASUS5 (5GHZ)
Then as I move away from the router the signal weakens and then the wifi disconnects .. and then it connects to ASUS (2.4GHZ)
Earlier it was connecting to ASUS but with a exclamation mark (without internet).. I waited for 15 minutes but it did not connect
Then I would connect if I switch off and on the wifi toggle
After that I did a factory reset and now you can see the screencap
It connects after a minor delay.. So is this alright
My other mobile - Moto X 2014 simply switches instantly from 5GHz to 2.4GHz and vice versa.. not even half of second is taken on moto x

Give the device a static IP use 2.4 network as it's more of a long range band. I tend to use the 5 band for stationary stuff. My WiFi works fine but all my home devices have a static IP.

This are the things that I did
1) Factory reset
2)Use Legacy DHCP client (under Developer options)
3)Disable Smart Wifi switcher (Advanced Wifi setting)
4)Static IP
This seems to solve the disconnection issue .. I still feel the wifi signal is weak compared to my other devices
Hope this helps someone facing the problem
regards

I had the same Problem on OOS 3.5.3/3.5.4/4.0 at the OnePlus 3T.
I tried every Solution on the internet and nothing worked for me.
But after i looked into my Router-Setup i saw the DHCP Section where i selected 'Renew DHCP every Day'
>>> Screenshot what i mean - imgur.com/KakQX3i.png <<<
After that it works perfect. No connection-issues anymore.

mine is already one day..

I thought it was resolved... but again I noticed slow wifi speeds
thinking of replacement

haven't had the phone long enough to experience disconnects but wifi is definitely slow...
I have a 200mbps connection, getting 160mbps on desktop with LAN cable, 110mbps on my OPO, only 50mbps on my OP3T....
all tested through speedtest with the same server location.
OP3T is chinese version flashed with oxygenos 4.0.1
edit: later tested again with OP3T getting up to 90mbps but still 20 less than the OPO

I have same issus like lajay. The Galaxy S7 from my wife works perfekt in the same Network!

Related

WiFi issues on stock

I have issues on Wi-Fi with my one where with my Samsung glide no problems . I have a Belkin router wireless N and it normally works fine but with the one I get occasional drops and reconnects. Anyone else have this issue. I am on stock rogers. My Wi-Fi has security enabled as well.
******************************
HTC ONE (Stock so far) Just got 2013-04-21
Samsung Captivate Glide
Installed:
CWMR5x_i927_recovery.tar.md5
ICS 4.0.4 LiteRom 0.9.0
LiteKernel
So nobody else has issues with their one and WIFI? It just works perfectly?
******************************
HTC ONE (Stock so far) Just got 2013-04-21
Samsung Captivate Glide
Installed:
CWMR5x_i927_recovery.tar.md5
ICS 4.0.4 LiteRom 0.9.0
LiteKernel[/QUOTE]
Did you turn on Power Saver and Sleep Mode? Click the Power Saver mode in the Power menu in Settings. You can select what Power Saver controls. Untick Data Connection, and if you want, turn off Sleep Mode as well.
I have noticed some issued. I have the developer edition and upgraded from a nexus 4. There seems to be issues with the One releasing wifi and reconnecting to data or vice versa.
In some cases, i know i am clearly out of range for a wifi network, such as the top floor of my office, yet it picks it up and connects without data since i assume i am out of range. For now i just manually control it as its pretty rare, but fir sure not something i have ever experienced before.
Sent from my HTC One using xda premium
v0yeur said:
I have noticed some issued. I have the developer edition and upgraded from a nexus 4. There seems to be issues with the One releasing wifi and reconnecting to data or vice versa.
In some cases, i know i am clearly out of range for a wifi network, such as the top floor of my office, yet it picks it up and connects without data since i assume i am out of range. For now i just manually control it as its pretty rare, but fir sure not something i have ever experienced before.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Agreed this is what I am seeing.I have disabled power saving and the other option to turn off data when sleeping and yet periodically the wifi just drops as I am viewing some wifi video streaming. It is weird I switch off the WiFi and use data and all is fine. I do not know if it is an incompatibility with my router. That's why I posted here to see if anyone else is seeing similar issues.
Also is there a way to set a manual Ip? was wondering if that may help as have heard issues of other phones having issues with DHCP via wifi.
dudejb said:
Agreed this is what I am seeing.I have disabled power saving and the other option to turn off data when sleeping and yet periodically the wifi just drops as I am viewing some wifi video streaming. It is weird I switch off the WiFi and use data and all is fine. I do not know if it is an incompatibility with my router. That's why I posted here to see if anyone else is seeing similar issues.
Also is there a way to set a manual Ip? was wondering if that may help as have heard issues of other phones having issues with DHCP via wifi.
Click to expand...
Click to collapse
I ordered a new AC router and will see if that works better and if I still get wifi drops. I am hoping it is my old cheap router giving me issues.
dudejb said:
I ordered a new AC router and will see if that works better and if I still get wifi drops. I am hoping it is my old cheap router giving me issues.
Click to expand...
Click to collapse
Well I got the ASUS RT-AC66U and now the Wireless 2.4GHZ works great but the phone will not connect at 5Ghz, so much for AC that only operates at that frequency. I heard other people are having this issue as well from my searches on this forum and the web. Kind of sucks that my router has the latest firmware and still has this issue with this phone. I did notice that there was a beta firmware on Asus's site but I am iffy on trying a Beta Firmware on my Router when all other devices are working great and so is the phone on the 2.4ghz. Great range with this router as well. Sucks that I can not use the 5Gz on the phone though. Tried on 2 other Devices that support 5Gz and it is working great on them. I gave 2 different names for the 2.4Ghz and the 5Ghz to tell them apart, but no go on this phone.
JB
here's my take on the whole wifi thing with htc one. either the wifi chip is too picky or it's too new for the older routers. i couldn't get a wifi to stay connected using my old D-Link DIR-655 router from years ago. All other devices had no problems except this phone so that's a bummer. I then picked up the Asus RT-AC66U and immediately flashed the latest beta firmware. Performance and range is flawless on the 2.4GHz band for this router. 5GHz works as well if i'm close but it just doesn't have the range of the 2.4GHz for this phone so I've been sticking with 2.4GHz.
I actually wanted the just announced RT-AC68U but couldn't wait any longer as there's no eta on the release for it.
dorezen said:
here's my take on the whole wifi thing with htc one. either the wifi chip is too picky or it's too new for the older routers. i couldn't get a wifi to stay connected using my old D-Link DIR-655 router from years ago. All other devices had no problems except this phone so that's a bummer. I then picked up the Asus RT-AC66U and immediately flashed the latest beta firmware. Performance and range is flawless on the 2.4GHz band for this router. 5GHz works as well if i'm close but it just doesn't have the range of the 2.4GHz for this phone so I've been sticking with 2.4GHz.
I actually wanted the just announced RT-AC68U but couldn't wait any longer as there's no eta on the release for it.
Click to expand...
Click to collapse
I used to have a Belkin Wifi-N router cost me about 40$ on sale and it used to work with my old Samsung but could not connect and stay connected on my One (Single was not to strong on top floor of house as well). It kept dropping WIFI after a few minutes on One and was really annoying. The RT-AC66U works great at the 2.4Ghz and I am tempted to try the Beta Firmware that you are using but I hear it slightly drops the range on the 2.4Ghz and all my other devices (WD-TVlive) are working great streaming 1080P from 3 floors up (Routers in Basement). Question for you, since you flashed the Beta firmware and can connect at 5Ghz are you hitting the 400Mb speed when you connect at close range. If you click on your connected network on phone it shows you the connection speed.
dudejb said:
I used to have a Belkin Wifi-N router cost me about 40$ on sale and it used to work with my old Samsung but could not connect and stay connected on my One (Single was not to strong on top floor of house as well). It kept dropping WIFI after a few minutes on One and was really annoying. The RT-AC66U works great at the 2.4Ghz and I am tempted to try the Beta Firmware that you are using but I hear it slightly drops the range on the 2.4Ghz and all my other devices (WD-TVlive) are working great streaming 1080P from 3 floors up (Routers in Basement). Question for you, since you flashed the Beta firmware and can connect at 5Ghz are you hitting the 400Mb speed when you connect at close range. If you click on your connected network on phone it shows you the connection speed.
Click to expand...
Click to collapse
unfortunately with the beta firmware on 5GHz band, the fastest i am able to connect with this phone is around 87Mbps and it still feels slow compared to 2.4GHz. mind you this is me checking the speed by standing right next to the router with my phone. on 2.4GHz the fastest speed i can get is 72Mbps but the range is great. i hope asus is able to release newer firmware that will help increase the speed and range of this router at 5GHz but it's probably not possible. i still think it's the AC chipset/driver in this phone that's preventing the wireless from achieving maximum speed. in comparison, my dell latitude notebook is able to connect at 450Mbps at 5GHz with on wireless N. THat's with the intel wifi chipset which has always been imo the best in compatibility and performance. i look forward to the day when i can rock a smartphone with intel all in one chipset.
I am also connected at 72mb and at 2.4ghz it connects great. I am going to leave it like this. I find the range on the Asus router is amazing. It sure beats all other routers.

Galaxy Note 5 N920W8- Wifi Cuts In And Out

Wicked wakelocks and WiFi issues
Just yesterday I started having wicked WiFi issues, where both 5GHz and 2.4GHz networks would connect, then immediately disconnect, then connect again a few seconds later for it to just do the same thing, over and over. It keeps sending reports everytime it does it. I haven't factory reset though, but I'm going to have to.
Also, I keep getting insane wakelocks. Android OS is the worst, causing 7h+ of wakelocks in a 10h day. Google Play Services is pretty bad too, around 6h+ in that same 10h day.
Anyone else having major issues like this with their Note5? I have the N920W8 model, which I can't really find any info about anywhere
Im having similar wifi issues. Initially trying to connect to my 5ghz N home network (wpa2 psk) connect attempt, drop, connect attempt drop rinse and repeat. After a while it connects and stays connected, however, connecting to any web pages is painfully slow (like a super slow dns lookup), and i frequently get failed web page loading errors or failed to download apps from teh app store. Wifi calling is useless in this state. The same thing happens on an open hotspot network at work (2.4ghz) and the corporate (5ghz n) network. The note will ususally eventually drop wireless and force me back onto LTE. I looked at my data counter after just 3 days, and had used 27gigs of LTE, which is more data than I've used on tmobiles network since last year. Had some spotty wireless issues with teh note 4 rev 3 5.1.1 as well prior, but only had that phone for about 10 days before swapping for teh note 5. Prior to that I had the nexus 6 and no wireless issues on the same networks.
J'ai le même problème avec le 5g damn!!!
Luckily i have a dual dualband router, I set up the alternate AP 2.4ghz N wpa2 psk and the phone appears to be working fine at the moment on that network.
I ended up factory resetting and it appears working for now. A static IP address (DHCP reserved in the router) seemed to help.
Another issue I have though is when disconnecting from WiFi and connecting to mobile data, it seems to have DNS resolution issues until I turn data off and then back on. Not sure if it's the phone or the carrier (Wind Mobile) but it's pretty consistent
Not seeing these issues on my W8.
Sent from my SM-N920W8 using Tapatalk
I'm just having dreadfully slow WiFi on my att model, but it doesn't drop connection
Dial *#0011# and click "wifi settings" from the menu at the top right corner. Turn off power saving mode and restart the phone, see if that does the trick.
If not, google search "note 3 wifi issues" and/or "note 4 wifi issues"and look for answers there. In all likelihood the problems that are being experienced with Wi-Fi on the note 5 are similar to the Wi-Fi issues that the predecessors experience when they launched.
Sent from my SM-N910T using Tapatalk
It's Lollipop. It's a known bug in the software since Nov 2014 and Google hasn't addressed it. I too had issues with my WiFi when I first purchased it. But I found the work around. The bug is in the security software. The WpA2-PSK with TKIPS or AES which is a catch all, reeks havoc on our WiFi chips. It doesn't allow the phone to have proper DNS addresses resulting in severely slow internet or dropped connections.
Solution: Change your security standard to WPA/WPA2-PSK without AES or TKIPS.
Sent from my SM-N920V using XDA Free mobile app
Is that a phone setting or a router setting?
Hey guys,
I've got an Australian Samsung note 5 that has wifi problems. It started not working all of a sudden so i decided to go along with it but after a while i felt the need to try and make it work again. So i went into recovery mode and factory resetted (thinking that it would help) but then on the boot up after i came to the setup screen and found out that i was screwed. The samsung setup screen doesnt let you go past the setup screen without any wifi. Please help, i wanted to post a thread but im new to this community so i am restricted.
Thanks
p.s wifi networks can be detected but only when the phone is held right next to the router.
I fixed same problem of wifi, its a setting in phone, but you need to root phone, its system setting in system folder.
Any updates on this? Im running one 920g completely stock and another 920g with hybrid n7 port v9. Both have this same issue.

Wi-Fi Keeps Dropping in 5.1

How the F do I fix the wi-fi in 5.1? The thing drops every 10-15 minutes and sits there saying “Obtaining IP Address”. It has nothing to do with the router because it does this at work and home and only started after updating to lollipop. I’ve factory reseted my phone and everything.
jeffgt14 said:
How the F do I fix the wi-fi in 5.1? The thing drops every 10-15 minutes and sits there saying “Obtaining IP Address”. It has nothing to do with the router because it does this at work and home and only started after updating to lollipop. I’ve factory reseted my phone and everything.
Click to expand...
Click to collapse
Do you have a bluetooth switched on? Try to turn off it. I have this issue too, and don't fix it at now..
I also have this issue. It will work fine and then suddenly it doesnt. I have to turn the wifi off and then back on again and it works fine.
I know of 2 other people with this phone that have the same issue.
No solution but just wanted to let you know I'm having the same issue. Definitely not related to the server/router.
Same problem here, will try out the bluetooth toggle later today.
Tried the bluetooth off and it doesn't help any.
It's the main reason i switched to CM12 and since I have no more wifi issue.
Not router related for sure. I've been looking at logcat too but found nothing (but I'm not an expert)
Model XT 1052 retail rooted and initial rom was something ....o2.de
Yea if I wasn’t so close to just pulling the trigger on the Nexus 5x I’d probably switch too. I’m worried about trying to sell the dang phone though and someone complaining because the wifi doesn’t work worth a crap.
same problem cm12.1
I'm also with the same problem in CM12.1 , wifi drops or speed decreases dramatically whenever I connect Bluetooth headset
My wife's phone does the same thing. I found that by going into advanced settings and setting a static ip for our home network
@Danielson01 I have a pebble connected in BT all day long. Which CM do you use ? I'm on 20151007 snapshot.
Power profile is set to "Balanced" (not sure of the translation).
At home my IP address have always been static (router setting)
Router Wifi channel is 11.
Please share some of this information (IP setting, power management and so on). Maybe we can find the guilty one ?
sha.public said:
@Danielson01 I have a pebble connected in BT all day long. Which CM do you use ? I'm on 20151007 snapshot.
Power profile is set to "Balanced" (not sure of the translation).
At home my IP address have always been static (router setting)
Router Wifi channel is 11.
Please share some of this information (IP setting, power management and so on). Maybe we can find the guilty one ?
Click to expand...
Click to collapse
Hello!!! User'm new and I can not post images yet, so I will try to describe the problem.
I use cyanogem mod version 12.1 is specifically:
cm-12.1-20151007-SNAPSHOT-YOG4PAO332-ghost.zip
battery is in balanced mode.
Bluetooth device I use and a philips shp9100 headset
when I hear a song on the poweramp the download rate drops dramatically when the play store down something or when I see the youtube videos is too slow catching all the time that the WiFi 2.4 GHz, since the network 5ghz is normal.
Note: I do not speak English and am using google translator excuse for the mistakes committed.
sha.public said:
@Danielson01 I have a pebble connected in BT all day long. Which CM do you use ? I'm on 20151007 snapshot.
Power profile is set to "Balanced" (not sure of the translation).
At home my IP address have always been static (router setting)
Router Wifi channel is 11.
Please share some of this information (IP setting, power management and so on). Maybe we can find the guilty one ?
Click to expand...
Click to collapse
Just an FYI. I set the ip on the phone itself versus a static dchp lease on the router. This rules out dhcp which I believe is the issue on my wife's moto x.
Also having the same issue where it drops and comes back or speed slows really bad. Overall quite disappointed in Moto for taking so long and releasing 5.1 with so many significant bugs. 5x may be in my near future!
Sent from my XT1060 using Tapatalk
A quick update. The wife's phone had the issue again last night. Toggling airplane mode fixes it every time but then I have to listen to her complain.
Hey Guys and Gals.
Same issue here... On KITKAT wifi worked perfectly fine. After updating to 5.1 (clean install) wifi keeps dropping quite frequently.
Tried various "solutions" like setting up static IP, changing wifi channel, choosing only 2,4GHz frequency. None of them worked.
Searching through the Internet brings a lot of different forums (phones) with similar issue, so it may not be Motorola specific.
Nevertheless Motorola should have taken care of this but before they rolled out 5.1 update...
Sent from my XT1052

WiFi strength, range, and throughput

Rate this thread to express how you think the LG V20's Wifi performs. A higher rating indicates that it has excellent range, throughput, and signal strength. Like when you're taking a dump in the bedroom upstairs, do your videos have to buffer or do they come through without interruption?
Then, drop a comment if you have anything to add!
WIFI Multi Route Network Problem
I am having problems with wifi on my work network in the office. The explanation I got from our IT department is that the phone is having troubles with multi route setting on the network. Wifi home works without problems, but wifi at the office is not working at all. It is showing as connected but you cannot open any page nor get any internet access through any app. Anybody having this issue?
This is the first phone I've owned that has been able to fully utilize my home internet speeds. Every other phone has reduced the speeds by as much as half, and sometimes as little at 25%.
The auto switch between wifi and mobile data works great. There was nothing more frustrating than sitting in my car in front of my house, trying to pull up navigation and the phone running horrendously slow because it wanted to use my wifi that was 100 feet and 16 walls away, just because there was a signal.
I had the same issue with my wi-fi and internet signal for a time. Have you tried checking the phone lines in your area? Stactic noise in the lines may affect the stability of the signal. Have an IT expert check and replace the line if necessary to hopefully resolve the issue.
Signal strength is better than my note 7 before I sent not back I ran test checking data strength. I walked outside up the street connected to home wifi note lost connect 7 houses up the street v20 i was near 9th house
GPS accuracy, Lock speed, and reliability is poor for me. Can we vote on that?
My V20 is head and shoulders better than my Note 7 when it comes to networking performance. I had real, serious issues with throughput on the N7. My Note 3 would get ~5MB/sec transfers from my home Linux servers' SMB shares, the N7 would get 800-1000KB on a good day. The V20 is on par with the N3 on SMB, but where it REALLY shines is encrypted transfers via SCP. I can do SCP file copies at 80MB/sec reliably. It's amazing. I'm guessing we have some sort of encryption offload chip in the phone or something.
Does anyone else have this issue where the wifi cuts in and out every 30 minutes or so? I have a Netgear WNDR3400 router and I'm on Nougat 7.0
very lg-v20
lg v20 perfect phone-very speed.
my favorite phone
I agree man. Very speed. Much phone. Wow.
anon389389109 said:
I agree man. Very speed. Much phone. Wow.
Click to expand...
Click to collapse
xDDDDD Made my day
Auto Proxy
OK so I investigated the issue of not having internet through WIFI although connected to network, and the issue is that the phone cannot use auto proxy? My LG G4 did not have this issue. Setting up manual proxy through Drony app solves the issue. Any way to get this working straight out of android? Seems like 7.0 took a step back in usability.
I have a Asus AC68U router and the LG V20 reports the connection speed as 78Mbps, whereas my S7 Edge shows the speed as 173Mbps while connected to the same network.
Why is the V20 connecting at such a slow speed? Have reset the router, turned off Wifi optimisation on the phone, but speeds have not improved.
Is there anything else I can try out?
krumbs said:
I have a Asus AC68U router and the LG V20 reports the connection speed as 78Mbps, whereas my S7 Edge shows the speed as 173Mbps while connected to the same network.
Why is the V20 connecting at such a slow speed? Have reset the router, turned off Wifi optimisation on the phone, but speeds have not improved.
Is there anything else I can try out?
Click to expand...
Click to collapse
I have the same router. Mske sure you are connected to 5ghz and you will get adequate speed. I have no problems.
Wifi strength is good, a lot better than my G3. The download speeds are a little less than my laptop, like 35 vs 50 and 70 on 2 laptops, they may be connecting to different severs though, the speed seems to vary more on the phone. Sometimes it's slow to switch over to LTE when moving out of wifi range. Tells me no internet connection when wifi is too weak to get a good signal. Mainly an issue I think with a weak wifi signal that it's still trying to connect to.
HBRSR said:
OK so I investigated the issue of not having internet through WIFI although connected to network, and the issue is that the phone cannot use auto proxy? My LG G4 did not have this issue. Setting up manual proxy through Drony app solves the issue. Any way to get this working straight out of android? Seems like 7.0 took a step back in usability.
Click to expand...
Click to collapse
What steps do you go through to make your v20 connect to work wifi? I have a new v20 from Tmobile and upon my 1st try to connect to work wifi, i can reach the splash login page, but after entering credentials, it bounces me back to the splash page instead of verifying that I have logged in. My older Nexus 6 has no issues connecting to wifi...
st0rmz said:
What steps do you go through to make your v20 connect to work wifi? I have a new v20 from Tmobile and upon my 1st try to connect to work wifi, i can reach the splash login page, but after entering credentials, it bounces me back to the splash page instead of verifying that I have logged in. My older Nexus 6 has no issues connecting to wifi...
Click to expand...
Click to collapse
Solution to my issue: Not sure if it was a combination of things or just solely this tip from an LG rep:
Go to: Settings>Apps> (3 dots top left) > Show System> Wi-Fi > (storage>clear cache & clear data)
Tried connecting to Wifi after that and it worked on my v20. Also I entered in slightly different info in my work wifi splash page which may or may not have made a difference.
Hello, has anyone had a problem that they cannot connect to 5G on your router? My phone will not connect to 5G what ever I do, but will connect no problem to 2.4G. I've tested it with several different routers and all my other devices connect without any problems.
WiFi Issues
I was having issues with my WiFi at home only. Connected everywhere else. I found a post on this site that helped. The post was for a different issue. I just looked at all of the other settings that were available and did a little experimenting. My issue is fixed. WiFi is now good everywhere!!! I have T-Mobile so I am not sure if it will work with other carriers.
Dial-er code that got me to the right menu.
*#546368#*918#
I found that taking the metal back off my v20 improved download speed significantly!
I reported that in the discussion about people unable to get 5 GHz Wi-Fi.

Wifi issues please help me !

I literally just switched from the Note 9 to this phone again because I loved it the first time....
But then after using it for a few hours I noticed the wifi would disconnect and reconnect and then when it did reconnect it would say "connected, no internet" and it's been like that ever since ...I had to connect to my slower 2.4Ghz connection instead of my super fast 5Ghz one because that's the only thing that is working....doesn't make sense because EVERYTHING else in my house is working perfectly it's just this phone....any fixes or should I just get rid of this phone.....
Does it work with other wifi, like your workplace, library, etc.
Most likely, you need a new router or need to update firmware on your wireless router.
It happened to me before with my other phone and my new router fixed the issue. Actually, it just happened this weekend, I cannot connect to hotel wifi with my Razer 2 phone and my wife can (Huawei P30).
VeryCoolAlan said:
I literally just switched from the Note 9 to this phone again because I loved it the first time....
But then after using it for a few hours I noticed the wifi would disconnect and reconnect and then when it did reconnect it would say "connected, no internet" and it's been like that ever since ...I had to connect to my slower 2.4Ghz connection instead of my super fast 5Ghz one because that's the only thing that is working....doesn't make sense because EVERYTHING else in my house is working perfectly it's just this phone....any fixes or should I just get rid of this phone.....
Click to expand...
Click to collapse
VeryCoolAlan said:
I literally just switched from the Note 9 to this phone again because I loved it the first time....
But then after using it for a few hours I noticed the wifi would disconnect and reconnect and then when it did reconnect it would say "connected, no internet" and it's been like that ever since ...I had to connect to my slower 2.4Ghz connection instead of my super fast 5Ghz one because that's the only thing that is working....doesn't make sense because EVERYTHING else in my house is working perfectly it's just this phone....any fixes or should I just get rid of this phone.....
Click to expand...
Click to collapse
I would keep the phone because otherwise it's a good phone. I was having similar issues with the Official PIE MR1(version 3110 in the "about phone" section) it got better over time but not by much. I have a very old 1st generation 5Ghz dualband N router, but it works great on my campus network with their 5Ghz AC routers.
If you're feeling brave then you can downgrade to the older Oreo firmware which seems to have much better wifi and cell connection, or you can try using Arter97's kernal via a similar method if you're attached to Pie. There are plenty of guides on how to do the downgrade/Kernal change and all the files are on Razer's site or here in this device forum for it, so it's not hard to do if you're good at following the directions. I'm still testing the wifi performance changes on Arter97's kernel, but I'll update this reply if there's anything conclusive.
Aside from that, your options are: Try upgrading to an AC wireless router that supports Beam-Forming at least, just waiting it out to see if your phone gets better at connecting(maybe even try moving the router to a different spot), or as a last ditch try replacing the phone with another RP2 or another brand...
That may be because your home wifi can't connect to Google server, China is very common, but it doesn't mean you can't go online.

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