i got locked out of my google account because Google Authenticator - Nexus 6 Q&A, Help & Troubleshooting

So i was using Pure Nexus rom 7.0 for my nexus 6. And i was using 2 step verification with sms option.
But because i was logging in a lot out of my PC and didn't receive the sms codes sometimes, i decided to try Google Authenticator app. Biggest nightmare of my life.
I disabled the sms option to try make the app the default way for using 2 step verification.
Then a Pure Nexus Nougat 7.1.1 rom came out and i wiped everything, without making a nandroid backup (yes i know, so stupid of me).
When i wanted to logged in to my account it asked for a code from Google Authenticator app which is not installed in my phone so i had no way to log in.
I had to ask from help from Google which is apparently has the worst costumer services i have ever seen. I filled the account recovery form which asks me when i created my google account(like i would ever remember) and then i ask me to provide all the details i can.
This week my 5th request to recovery for the account was rejected. Sadly, i get an auto email from google telling me that they couldn't verify i'm the rightful owner. They asked me for more details, but wont tell what details that could be. i have no idea what can i do to prove then im the owner.
What a disappointment from google that i cant even attach photos to the request and that all they do is to tell me to provide more details with an auto message, with no guidance.
Oh, and btw i posted in the google nexus forum and was told the exact same thing as the auto -reply email.
Anyone here had he's account recovered and can tell what detail to provide?

Isn't there an option to get the authentication code via SMS?

Kiristiba said:
Isn't there an option to get the authentication code via SMS?
Click to expand...
Click to collapse
Yep. I used it more times than I want to count, in trying to resolve OK Google issues on Pure Nexus.

You can still choose to obtain SMS with verification code which will be automagically pasted in appropriate field.
Just look around your UI before lashing out.

i have one Nexus 6 with NBD91P build which is locked with google account (FRP),
i tried almost everything in order to bypass it, but nothing worked for me till now,
dirty-c0w exploit doesn't work also,
any ideas ?

mirosaw2 said:
i have one Nexus 6 with NBD91P build which is locked with google account (FRP),
i tried almost everything in order to bypass it, but nothing worked for me till now,
dirty-c0w exploit doesn't work also,
any ideas ?
Click to expand...
Click to collapse
Yeah. Get ahold of the account owner. There are some tut around on how to get past it, You will need an otg flash drive to do it. I know it works as I had to do it to a few devices this weekend and it worked on all of them without fail. Completely bypassed all security.

Lawstorant said:
You can still choose to obtain SMS with verification code which will be automagically pasted in appropriate field.
Just look around your UI before lashing out.
Click to expand...
Click to collapse
Kiristiba said:
Isn't there an option to get the authentication code via SMS?
Click to expand...
Click to collapse
As i mentonied i canceled the sms option because i wanted the app authenticator to be the default option
i cant access 2 step verifcation setting because i cant it asks me to relog again to the account and asking the code from the app, so im stuck.
How else can i enabled sms option again?

torecdude said:
As i mentonied i canceled the sms option because i wanted the app authenticator to be the default option
i cant access 2 step verifcation setting because i cant it asks me to relog again to the account and asking the code from the app, so im stuck.
How else can i enabled sms option again?
Click to expand...
Click to collapse
There should be a link that says something like "Having trouble?" below the field where you would enter the authenticator code. Tap that and you will get a list of options, one of which is to verify via text message.
Getting such a text does not change defaults.

Strephon Alkhalikoi said:
There should be a link that says something like "Having trouble?" below the field where you would enter the authenticator code. Tap that and you will get a list of options, one of which is to verify via text message.
Getting such a text does not change defaults.
Click to expand...
Click to collapse
I get a message saying "problems with your code?" When trying to add a google account to my phone. When i press it i get the Google authentication app or contact google with recovery option which i tried many times. No sms option

Here are the option i get

Just to cover one more possibility that you haven't mentioned, did you not print the 10 authentication codes that you can use for exactly your situation?
Failing that, maybe zelendel can give you some advice on the procedure he mentioned above?
Edit: on rereading the thread, maybe I'm getting confused because mirosaw2 has posted a question which seems to be related to his device, not his account, and therefore (if I'm correct) should not have been posted in this thread because it's a different question and zelendel's answer doesn't apply to the OP's problem.

Here is the link to the tut that I used. It worked across a few devices.
https://www.progeeksblog.com/latest-video-tutorial-google-frp-bypass/

dahawthorne said:
Just to cover one more possibility that you haven't mentioned, did you not print the 10 authentication codes that you can use for exactly your situation?
Click to expand...
Click to collapse
There are two different discussions going on. However, you are correct in that he should have the emergency codes. If he doesn't, he should be able to get them easily enough.

torecdude said:
Here are the option i get
Click to expand...
Click to collapse
well it looks like you'll just have to contact google and let them help you.

@Strephon Alkhalikoi
"he should be able to get them easily enough"
But if he hasn't got access to his account, and Google are playing hardball, how can he get the codes now?

By signing in on his PC. Unless he didn't click the box near where it says "Don't ask again on this computer" on the Google sign-in screen, he won't need an authentication code to access his account. Other devices and services requiring access to Google still need to go through the authenticator.

Maybe I'm misunderstanding the problem. I understand that the OP doesn't have access to his Google account at all, therefore he can't validate his phone, but also can't sign into Google on his PC. Maybe he can clarify that for me?

zelendel said:
Here is the link to the tut that I used. It worked across a few devices.
https://www.progeeksblog.com/latest-video-tutorial-google-frp-bypass/
Click to expand...
Click to collapse
This doesn't work on stock Android.

Lawstorant said:
This doesn't work on stock Android.
Click to expand...
Click to collapse
To that to the 4 nexus devices I had to do it this weekend to bypass FRP as well as a couple of Galaxy devices.

dahawthorne said:
Maybe I'm misunderstanding the problem. I understand that the OP doesn't have access to his Google account at all, therefore he can't validate his phone, but also can't sign into Google on his PC. Maybe he can clarify that for me?
Click to expand...
Click to collapse
He set up the Google Authenticator on his N6 because of his frequently accessing his Google account on the PC. Apparently he disabled SMS retrieval in his account, and then wiped his device. Now when he tries to activate the account on the N6 he can't because the account requires an authentication token. Google cannot verify that he is who he says he is and thus will not give him a code.
Unless he set up his PC to automatically authenticate his account upon login, he won't be able to authenticate his account. That means he's locked out of everything and will have to make a new account. He'll also have to find a way to bypass FRP on the N6, as he'll get locked out trying to activate.

Related

Change Gmail Password?

Generally I change my passwords annually, but I'm wondering how this would affect the sync on my phone. Does this automatically "update" on your phone; i.e. do I even need to change anything on my phone to keep the sync going (along with the paid apps).
I'm probably over-worried about it, but i would like to change my PW but would hate to have to wipe my phone to do it.
Has anyone changed their Gmail password since setting up an Android phone?
If you change your Gmail account password your phone will eventually popup with a sync error message. You'll then be prompted to enter your new password at this point to sync. So, a wipe is not required.
prettyboy85712 said:
If you change your Gmail account password your phone will eventually popup with a sync error message. You'll then be prompted to enter your new password at this point to sync. So, a wipe is not required.
Click to expand...
Click to collapse
Thanks! 10
I get a captia over and over again. No password box. How do I complete this task?
paulpas said:
I get a captia over and over again. No password box. How do I complete this task?
Click to expand...
Click to collapse
I have exactly the same issue. Amazingly, It looks like google didn't implemented a easy feature to this scenario.
For several forums I searched in, I only could find that if I wait an unspecific number of days, eventually!, it will pop up a window to insert a password! Completely unacceptable. I'm very frustrated with this.
paulpas said:
I get a captia over and over again. No password box. How do I complete this task?
Click to expand...
Click to collapse
Sorry, what is a captia?
Sent from my Nexus One using XDA App
How about just remove and re-add gmail in "accounts & sync".
Sent from my Nexus One using XDA App
HTCinToronto said:
How about just remove and re-add gmail in "accounts & sync".
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
You can't remove your primary google account.
But, if you change your password, within an hour it should popup asking for your new one. It's relatively easy; I've done it a half-dozen times.
If it's rooted then I think wipe cache or davlik resets account.
Sent from my Nexus One using XDA App
If you try to log back into the Android market, it asks you for the new password, and resets this across your phone.
I'm on HTC desire.
I had the same issue with the endless Captcha. There is a solution though.
Go to www .google .com/accounts/DisplayUnlockCaptcha on a PC or a web-browser and unlock the Captcha for your account. You will then be able to login again with username and password on your device.
Hope this helps
*** remove the spaces from the URL

Unrevoked team: Issue Tracker

Its down. Dont post things that are wrong with out stuff here, it's not the point of this thread.
hey ozzeh i tried your rom and it will not boot up for me. it just stays at the htc screen i waited ten minuets and nothing at all any ideas ?
with capten jarger rom it freezes on me and the facebook sync is broke
B-dub25 said:
hey ozzeh i tried your rom and it will not boot up for me. it just stays at the htc screen i waited ten minuets and nothing at all any ideas ?
with capten jarger rom it freezes on me and the facebook sync is broke
Click to expand...
Click to collapse
Do you honestly think this is the place to ask that?
Yea I did ,sorry mods can delete that post it said post bugs and issues. I thought it might be a issue or bug ,sorry about that
B-dub25 said:
Yea I did ,sorry mods can delete that post it said post bugs and issues. I thought it might be a issue or bug ,sorry about that
Click to expand...
Click to collapse
Actually, if you reread the OP, it instructs you to follow the provided link, register, and post your issue or bug there.
You are correct I'm sorry ozzeh long long day at work I'm half a sleep .( won't happen again)
I registered an account, but didn't receive an register email and I am unable to login. I performed a password reset, and that sent me an email that I had an account, but I still cannot login with the new password. Is there something going on?
Alpha Maven said:
I registered an account, but didn't receive an register email and I am unable to login. I performed a password reset, and that sent me an email that I had an account, but I still cannot login with the new password. Is there something going on?
Click to expand...
Click to collapse
Josh probably screwed up exim, I'll manually authorize all pending accounts.
Alpha Maven said:
I registered an account, but didn't receive an register email and I am unable to login. I performed a password reset, and that sent me an email that I had an account, but I still cannot login with the new password. Is there something going on?
Click to expand...
Click to collapse
I have the same problem. Can you check for an account 'loryndm'. I love your ROM and would like to assist in testing.
Email authentication has been changed to automatic, hopefully this will cut down any more issues
Ok Again Awesome job Unrevoked team!~
I have noticed in the Recovery menu's that some glitches are present not allowing the ability to go back...
The ++++++BACK++++++ doesn't show up sometimes.
I have fiddled with it and of course get it to work by clicking the power button a few times or even holding it in...
Just wanted to put this outthere
Unrevoked 3 Rooting Issues with my Droid Incredible.
I know it says to not post problems here but I am in desperate need of a solution...please help.
The company I work for uses Microsoft Exchange Server for our Email Service and before I rooted my Droid Incredible I was able to use the Exchange Activesync service on my phone to sync with my work's email without a problem.
Now that I rooted my phone I receive an error telling me I am unable to connect to the exchange server. I have already attempted to use "K-9 Email Client" and "Lockpicker" to see if I could connect. No luck... I believe the issue is with a missing certificate but I am not sure. I have already contacted my IT Department at my work which ended up being useless cause they are unaware of how to locate the certificate for our email service.
Anyways if anyone could shed some light on this please do...Thank you!
Also Facebook does not sync contacts, the live feed works fine.
I don't really mind this cause I'm using "FB Sync" to get my friends pictures but I do miss having all of Facebook contacts shown in my Contacts List.
Phone: HTC Incredible
Rom: ClockworkMod 2.5.0.1
Kernel: 2.6.29-Hydra-ocuv-ov-n-v07
[email protected] #16

[Q] New Nexus One Sign In Issues

Hi guys, first ever post on XDA, so hi to all...
I've just bought a brand new nexus one, rushed home all excited to start messing about with it. Updated fine to 2.2.1 but, when i'm trying to get into the market or gmail, it wont let me sign in with my existing gmail username and password. I know that I'm using the correct username and password.
I'm massively frustrated as I don't want to run two separate accounts and I want to crack on with my new phone!!!
I've got an existing htc desire, which is my everyday phone, surely you don't have to use a separate account on each phone, obviously I've got loads of apps on my original gmail account and want to be able to use one single gmail account.
Question: Can I use 1 gmail account on an htc desire and the nexus one simultaneously?
Any help would be greatly appreciated.
gardy09
This is weird. You should be able to sign in with your gmail account and password. Is it some kind of HTC Sense security feature? Also are you using Google Authenticator and the 2-step verification feature?
NexusDro said:
This is weird. You should be able to sign in with your gmail account and password. Is it some kind of HTC Sense security feature? Also are you using Google Authenticator and the 2-step verification feature?
Click to expand...
Click to collapse
That should be it, turn off the 2-step and you will log right in.
Alternatively, try putting in one of those passwords they asked you to print out during the 2-step wizard.
hi there, thanks for getting back to me.
i am using the 2 step verification, which i thought might be the problem. i'm going to try to disable the extra security and see if that does the trick. mind you, i'm not even sure you can disable it. additionally, i've not heard of an htc feature that prevents simultaneous login, so i'm not sure it's that.
i think you've answered my question though, so far as i should be able to log in on both phones, so thanks
Dude, did you even read the pages when you set up 2-step auth? They very clearly explain that you will need to generate a special password for services that use Google, your standard password will not function.
hey guys, i've just turned off the 2 step verification and have logged in as normal.
thanks for the help
i did read the initial instructions but that was about three weeks ago and I'd obviously forgotten that particular part but thanks for the input. i'll go back and re-read the relevant sections.

Unable to install Google Authenticator

Hey. So I got my Nexus 6 yesterday. I've been using 2-step authentication since it first came out.
When I start the setup to activate the authenticator app, first it told me I have to enable 2-step first. Weird. So I went to my account, turned off 2-step, rebooted the phone, then turned 2-step back on. Now the message I see when I click on my google account to start the process to authorize the authenticator app on my Nexus 6 it says 'please go to accounts.google.com/security to set up' or something along those lines. Help!
pixelsquish said:
Hey. So I got my Nexus 6 yesterday. I've been using 2-step authentication since it first came out.
When I start the setup to activate the authenticator app, first it told me I have to enable 2-step first. Weird. So I went to my account, turned off 2-step, rebooted the phone, then turned 2-step back on. Now the message I see when I click on my google account to start the process to authorize the authenticator app on my Nexus 6 it says 'please go to accounts.google.com/security to set up' or something along those lines. Help!
Click to expand...
Click to collapse
May be turn off two step verification of your account and on your phone too? And sign in first, then turn on two step verification
SAW_JOK3R said:
May be turn off two step verification of your account and on your phone too? And sign in first, then turn on two step verification
Click to expand...
Click to collapse
figured it out. need to go into your 2-step verification settings and select Move To A Different Phone. Google only allows you to have an active Authenticator on one phone at once.
pixelsquish said:
figured it out. need to go into your 2-step verification settings and select Move To A Different Phone. Google only allows you to have an active Authenticator on one phone at once.
Click to expand...
Click to collapse
You might also want to check out Authy. It handles Google 2 Factor as well as Dropbox, etc... and allows multiple devices. I always pull the code for my phone from my nexus 7.

Question How to remove my Mi account from the mobile phone?

Hi,
I accidentally removed through web browser my Xiaomi Account without logging out from my phone.
Now when I go to Settings > Mi Account the phone asks for the password of the account that I deleted (see attached image)
If I try to login with my old Mi account information on my phone, I get a message saying that the account no longer exists and I have to create a new one. I created a brand new account but I cannot bind it to the phone.
I contacted Xiaomi service by email but I got no solution from it.
Could a phone factory reset wipe the old Mi account information and let me configure the phone again from scratch?
Please can you help me to solve this issue?
Thanks in advance
Best regards
Luigi
lc150367 said:
Hi,
I accidentally removed through web browser my Xiaomi Account without logging out from my phone.
Now when I go to Settings > Mi Account the phone asks for the password of the account that I deleted (see attached image)
If I try to login with my old Mi account information on my phone, I get a message saying that the account no longer exists and I have to create a new one. I created a brand new account but I cannot bind it to the phone.
I contacted Xiaomi service by email but I got no solution from it.
Could a phone factory reset wipe the old Mi account information and let me configure the phone again from scratch?
Please can you help me to solve this issue?
Thanks in advance
Best regards
Luigi
Click to expand...
Click to collapse
Sometimes you have to wait for the Xiaomi servers to be up to date.
Have you tried: forgot password?
Unfortunately old account deletion has already taken effect, I cannot do anything to recover or change old account information.
lc150367 said:
Unfortunately old account deletion has already taken effect, I cannot do anything to recover or change old account information.
Click to expand...
Click to collapse
Check here https://us.i.mi.com/
Try to reset the phone.
I've already tried to login on https://us.i.mi.com/ with my old account credential but I got the message "This account has been deleted. Create a new one". I created a new account with the same phone number but actually the phone is bounded to the deleted account and it seems there is no way on the phone to bind it to the new one.
I'm really frustrated about this awful account management by Xiaomi.
lc150367 said:
I've already tried to login on https://us.i.mi.com/ with my old account credential but I got the message "This account has been deleted. Create a new one". I created a new account with the same phone number but actually the phone is bounded to the deleted account and it seems there is no way on the phone to bind it to the new one.
I'm really frustrated about this awful account management by Xiaomi.
Click to expand...
Click to collapse
On this site you must connect with the new one since you have deleted the old one.
can you login with the new one?
If ok wait to reset the phone, otherwise you will find yourself in the same situation.
I followed your suggestions and I successfully set up the new account on the phone.
Really thank you very much for your help.
Luigi
How did you get it to work?
I'm in the same bind and apparently there's a few days left before the account is removed from their server yet they won't reinstate it. I may be running against the clock here.
I did create a new account but there is no way to add the phone to it and they warned against resetting the phone as it would lock it permanently!
I was doing more research and I remembered that I did delete my phone from the MI account through the website before I deleted the account itself. I don't know if that makes a difference.
nic2k said:
I was doing more research and I remembered that I did delete my phone from the MI account through the website before I deleted the account itself. I don't know if that makes a difference.
Click to expand...
Click to collapse
Connect to the phone with your new account which must correspond with the phone number provided.https://us.i.mi.com/
If your new account is recent wait.
On condition that there are no others.
Thanks NOSS8, Just to be clear the phone still shows the old account connected to it and every time I try to enter the password it gives a "Server Error". So the question is do I need to reset the phone to get the old account off?
nic2k said:
Thanks NOSS8, Just to be clear the phone still shows the old account connected to it and every time I try to enter the password it gives a "Server Error". So the question is do I need to reset the phone to get the old account off?
Click to expand...
Click to collapse
logout and try with the new account
Once more thank you for your help. BTW, I love your avatar it expresses exactly how I feel dealing with Xiaomi :-D
One thing I just realized that may be totally different from the experience of others, there's a notification that the account session has expired and I need to enter the password again. Unfortunately it's trying to access the old account that has been deleted. Since I can't log back in I can't logout either, to remove the old account.
At this point it seems I can keep using it this way and hope it doesn't suddenly decide the phone is stolen and lock me out or I can just reset and whatever happens... Worst case I'll switch to an iPhone
Shame though, it's a really nice phone and I like MIUI.
did you check here?
https://us.i.mi.com/

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