Moto g (1st gen), dead but can it be revived enough to backup data? - Device Repair

My moto g (1st gen) started just turning off randomly and then failed to restart. I tried all the tricks of holding the volume and power on for 2+ minutes but all to no avail. I purchased a new battery thinking that was the issue but changing it achieved nothing.
I checked the voltage of the new battery before I installed in and it showed approx. 3.7v but after leaving in the phone for a couple of days it read 0.00 volts, exactly the same as the old battery - any ideas what could cause this? A short somewhere? With both reading zero, i'm guessing they are toast?
I've tried removing the battery and connecting to a known good usb charger, swapped out usb cables. But noting seems to be working. When connected to power I get the single white LED I think notifying there is insufficient power to show the battery indicator on screen. With the battery in I got a screeching noise from the speaker which did not sound too healthy....
I've downloaded the moto windows software but the laptop cannot see the mobile, so no luck there.
Does anyone have any idead how I can revive it from the dead to get some pictures and whatsapp chats off it?
Cheers!

Related

[Q] Atrix HD DOA

I have an Atrix hd with the Maxx battery mod. No roms just stock android. The other day it was freezing and I did a hard reset. Got it up and running but later on it froze again and nothing. I opened it up and looked at the battery the ribbon cable looked like the connections have been severed so I bought a new battery thinking I could swap it out and solve it. Still nothing
I have no notification lights, doesn't look like the screen is getting power, I have tried charging it with 2 different chargers (stock and 2.1 amp from nexus tablet) before and after battery swap. Tried usb to pc to see if that would do something and nothing. It is totally bricked.
My question is is there any hope? All of threads I have found on getting it back up lead me nowhere. Thank You

[Help] Battery or Logic board?

I left my phone to charge via USB pc port. When I woke up, the screen was showing me the Bootlogo (Unlocked bootloader warning bla bla bla). So I disconnected the X and tried to reboot it and now it won't "wake up". Not even to fastboot. I tried all the keys combinations, for short and long time pressed. Nothing. When I connect it to my computer and hold the power button, the green LED blinks once and the computer makes the "Device connected sound" but after a few seconds, the disconnected device sound kicks in. Did this happen to someone? Did my battery died? Or my entirely phone did? Thank you.
Try a different USB cable, microusb connector or port might be worn out.
Sent from my Moto X
I have the same problem
If I keep the charger connected to the phone, it stays on and the load to 100%. If I disconnect the charger, it is instantly turned off, as if it had no battery connected inside.
More than a month ago I have this problem and can not find any solution.
Anyone know anything? He could solve this problem?
My device: Moto X - XT1058 - Retail Argentina - running Lollypop 5.0.1 - Root
bushako said:
Try a different USB cable, microusb connector or port might be worn out.
Sent from my Moto X
Click to expand...
Click to collapse
Tried different cables and chargers. Nothing. :/ Thank you for your answer.
Cristian_Sayago said:
If I keep the charger connected to the phone, it stays on and the load to 100%. If I disconnect the charger, it is instantly turned off, as if it had no battery connected inside.
More than a month ago I have this problem and can not find any solution.
Anyone know anything? He could solve this problem?
My device: Moto X - XT1058 - Retail Argentina - running Lollypop 5.0.1 - Root
Click to expand...
Click to collapse
Nope. Sigo igual :/
For those interested, having the same problem:
It turned out to be the battery. I tried different cables and chargers before (Original and generic) and nothing. But today I tried (As a last resource) on of those crappy multi-pin usb cable (http://i.ebayimg.com/00/s/MTAwMFgxMDAw/z/lWoAAOSwyQtVuK4e/$_35.JPG) with an old Sony-Ericsson wall adapter (http://www.mobilemonsters.lv/images/charger_sony_ericsson_ep-800.jpg) and the screen turned on to the battery with the 0%. Waited a couple minutes and the phone booted normally.
Genma2612 said:
For those interested, having the same problem:
It turned out to be the battery. I tried different cables and chargers before (Original and generic) and nothing. But today I tried (As a last resource) on of those crappy multi-pin usb cable (http://i.ebayimg.com/00/s/MTAwMFgxMDAw/z/lWoAAOSwyQtVuK4e/$_35.JPG) with an old Sony-Ericsson wall adapter (http://www.mobilemonsters.lv/images/charger_sony_ericsson_ep-800.jpg) and the screen turned on to the battery with the 0%. Waited a couple minutes and the phone booted normally.
Click to expand...
Click to collapse
850mA is max recommended for revivivng Moto X from deep discharge. I'm using 700mA charger from LG

Verizon Moto X 2013 Not Turning On

Hi guys, so basically a while back my Moto X (2013, 1st generation) decided to just stop working so I updated to the 2014 version, however I would really like to get my photos back off of the internal memory of my old Moto X, however it won't turn on at all.
I am not sure if it is an issue with the battery or what, but basically what it does is when you try to turn it on, nothing happens at all, and if you plug it into a charger then the green LED light at the top of the phone turns on (I have read that means that the battery is so dead it can't turn the display on) however, after a few seconds or so of being plugged into a charger, the green light turns off and I have to unplug the charger and plug it back in for the light to come back on.
Is there anyone that knows what exactly is happening and how I could fix this?
I looked up how to change the battery in it, but am not sure if that is what is wrong with the phone or what. And was wondering if I do end up changing the battery and that works, would I still have the photos that are on the phone, or would they be gone?
The phone is simply just a stock 2013 Verizon Moto X, not rooted or anything and it was running KitKat 4.4.4.
try leaving it plugged into the wall over night. then, plug into your computer and see if you can get a connection. also try holding all three buttons for 5 seconds, then let go of the power button (force reboot to recovery).
jco23 said:
try leaving it plugged into the wall over night. then, plug into your computer and see if you can get a connection. also try holding all three buttons for 5 seconds, then let go of the power button (force reboot to recovery).
Click to expand...
Click to collapse
Just tried both holding down the buttons and plugging it into my computer, both did nothing to the device. I guess I'll try plugging it in over night tonight to see if that does anything. Thanks for the reply.
Use a wall charger that can provide enough output voltage at least 1.5 - 2.0V, Samsung has plenty chargers with this level. Leave it plugged in for 2 to 4 hours, that can do the trick
siredux said:
Use a wall charger that can provide enough output voltage at least 1.5 - 2.0V, Samsung has plenty chargers with this level. Leave it plugged in for 2 to 4 hours, that can do the trick
Click to expand...
Click to collapse
agreed - using the OEM charger (cable and usb adapter) is the best way to go. 3rd parties adapters do not generate enough power.
Alright, sorry it took so long to respond to this, I had to go on a trip for the past week and didn't have a chance to reply.
I tried charging it over night using the stock charger that came with it and the green LED light at the top of the phone came on, and it was on for like 40 seconds or so, then the light turned off, and there was no other signs of it charging or not. There is no damage to the charger at all so I am guessing it is something wrong with the phone? Anyone know what is causing this or how I could fix it?
SlenderCraft said:
Alright, sorry it took so long to respond to this, I had to go on a trip for the past week and didn't have a chance to reply.
I tried charging it over night using the stock charger that came with it and the green LED light at the top of the phone came on, and it was on for like 40 seconds or so, then the light turned off, and there was no other signs of it charging or not. There is no damage to the charger at all so I am guessing it is something wrong with the phone? Anyone know what is causing this or how I could fix it?
Click to expand...
Click to collapse
Green light usually means dead battery. See if Motorola will replace.
Sent from my Moto X using XDA Free mobile app

Droid Turbo turns off automatically

Hi guys,
My phone turns off automatically. It actually has happened 4 -5 times in 3 days. Let me explain; Once my phone was just on my table and I picked up but it was off and nothing was happening. I just plugged in my wall charger (Turbo Power), it turned on and the charging showed 53℅ so it came back to life. Today, my phone was on charge and it was almost 70℅ andI had to remove the charger but as soon as I removed it, screen turned off and then I had to put the wall charger again to make it alive.
What could be the issue? I am confused.
Thanks!
Attached is an image of my battery stats for reference. Thanks!
82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.
TheSt33v said:
82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.
Click to expand...
Click to collapse
Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?
sh_obaid said:
Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?
Click to expand...
Click to collapse
If a factory reset doesn't fix it, my only other guess is that there is something wrong with the battery. If you purchased it new, it's very easy to get a warranty replacement through Motorola if you live in the USA, but I'm not sure how it would work outside of it.
I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.
radon222 said:
I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.
Click to expand...
Click to collapse
Thanks for the response and I will definitely try this. However, there is something I noticed: Today I plugged in my Turbo Charger and the phone started charging from 4%. After 45 minutes, it was 22%. I think that means it wasn't turbo charging and as soon as I plugged out the cable from my phone, it turned off and again I had to plug the cable in and it turned on and started charging. I then turned on my phone and the battery was at 22% (charging). After next 30 minutes it was at around 70% and then I tried to pull out the charging cable to see if it turns off again but it didn't.
I am not sure if it's right but I feel like when it doesn't get a turbo charge, it gets turned off when I remove the charging cable from it. But when it actually gets turbo charge, it doesn't turn off and act normally.
This is really confusing, isn't it?
No one?
The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.
Spott07 said:
The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.
Click to expand...
Click to collapse
Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.
sh_obaid said:
Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.
Click to expand...
Click to collapse
A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?
Spott07 said:
A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?
Click to expand...
Click to collapse
Thanks for the response. My Android version is 6.0.1 and in background I am not sure where to look at but the usual stuff I use are Facebook, Watsapp, MyCafe game (I have already tried uninstalling it to see if it's causing the problem). My device is not rooted and there are no modification. I am using this phone as I got it new. Thanks!
For few days it was working fine. Now, I was facing the same issue again so I tried to do a factory reset. Now when I tried to boot it up for the first time, I was setting up the Google Account, I didn't remember my password so I first changed it using my PC and then tried to sign in on my phone but now it's always saying "please sign in using one of the owners accounts for this device". I tried to google it but all of it ended up giving me a solution that I have to wait 72 hours because there has been some Google Security or something? I don't understand. Please help!
sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.
jco23 said:
sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.
Click to expand...
Click to collapse
I had to encrypt the device and it's back to life now. But still, the issue is still there. The phone still shuts down automatically as soon as I take off the charger. It's weird that when I don't face this problem, I get day and a half battery backup which is totally normal to me. Do you think it still can be a bad battery problem?
No one?
Are you using custom rom or stock one?
mubaidr said:
Are you using custom rom or stock one?
Click to expand...
Click to collapse
I am on Stock ROM.
It's never too late
sh_obaid said:
I am on Stock ROM.
Click to expand...
Click to collapse
Hi Sh-Obaid!
Although this is a pretty old post, but I have just faced the same problem with my droid turbo as you were facing exactly a year ago. I am pretty sure that you must have ditched the droid turbo by now, but still I am curious to know if you finally found out the actual problem or some solution. Please share your experience as it can help me to fix my paperweight (almost dyeing turbo).
It keeps turning off during boot-up or android running mode within a few minutes after the charger is removed. But, it can stay 'on' for several hours in recovery mode (due to which I doubt that battery is dyeing) and also shows Good Battery status in the boot-loader mode. I have done factory reset and even re-installation of the stock rom but neither worked for me.
Any input from you would be highly appreciated - Thanks!

Moto X won't charge past 3%

I have a Moto X 2013 that, after replacing the battery with a supposedly new, OEM battery, refuses to charge past 3%. This phone is rooted and was rom'd with the Nougat xPerience rom, but I tried flashing it with Nougat Lineage as a troubleshooting test.
I replaced the battery last night without incident, and the phone booted and seemed to behave fine, and the battery had about 30% charge. The only issue I found immediately after replacing the battery was a battery app installed on the phone saying the battery hasn't been charged for -19000 hours, or something a long those lines (I can't remember exactly what it said, as I did not install the app, my friend did who I was fixing the phone for. I just remember it was some outrageously large negative number.). Thought it was weird, and maybe thought it was a software issue, so I booted to TWRP and wiped the cache and dalvik. Rebooted the phone, and the app reset to something along the lines of 500 hours. That is a bit more believable.
I plugged the phone into my laptop to let it charge (as it was the only way I could charge it at the time), my laptop saw the Moto, and the Moto said "Charging..." and "Android Debugging...", and thought it was working. I had to run an errand, and when I returned about an hour later, the phone hadn't moved a drop up or down. My laptop was asleep, so I assumed maybe it just stopped charging when my laptop shut off, and I was exhausted myself so I just let it sit on standby all night.
Morning came, and the Moto is dead. I plug it into the wall charger I was just using to charge my v10 with (brand new cord, made for data transferring and charging that I used once before with the old battery), and head to class, hoping it'll charge. Guess what? It didn't charge. Well, it did a little. It went up from 0% to 3%, and sat there. Annoyed, I unplugged and replugged in the phone. It came up with the white battery charging screen, switched to the Nougat "N", vibrated, then went to a black battery charging thing. Once there, the battery icon went up two squares, the screen flashed, and the phone died and stopped charging, then repeated itself a few more times until it went silent.
I started to think maybe my brand new cord was screwing up, so I grabbed another one I had and plugged it into my desktop. I had read on another thread that sometimes you can force the phone to jumpstart charging by plugging in the phone and holding down power + volume down for upwards of two minutes. I tried this, and it charged enough that I could turn the phone on again, but it wouldn't charge enough to do much more. I left it plugged into my desktop for a few hours, not allowing the desktop to fall asleep, and yet the phone was still not rising above 3 or 4% despite the fact that it says that it is charging. Oh, and the phone was on the whole time if it was plugged in, but the moment I unplugged it (Like the one time it got over 5%), it immediately shuts down.
I know I'll probably just have to buy another new battery for the dumb thing, but I am just curious to see if there is anything I can do to fix this, just because I cannot currently afford to buy another new battery (and my friend, who this phone belongs to, is getting impatient on getting it back.)
Thanks for any help!
I have the same problem, charging topping out at 3% with a "new" battery.
Did you change the battery? Did it work?
Thanks for your feedback.
(FYI, this phone is running the stock lollipop firmware.)

Categories

Resources