AA troubles to recognize USB-C phone (with cable longer than 1 m and/or USB adapters) - Android Auto General

Hi to everyone. Sorry if I will not be brief, but this problem makes me going crazy.
My previous phone died prematurely, so I bought a shiny Oneplus 3T and I'm very satisfied with it. Problem is, that this new piece of technology has an USB-C connector instead of the good old microUSB one.
In my car (Opel) I put an USB extension cable from the Android Auto unit (Intellilink r4.0) to the inside of the center arm, and since now I used that cable to connect my previous phone to the unit. Cable is 1.8 m long (about 5 ft for English people) and worked very well.
Now there goes the trouble: to connect my new OnePlus, I bought a simple microUSB to C adapter... it works very well at home with my PC but... Android Auto unit doesn't recognize the phone.
It says "connect the USB cable". At the same time, phone is charging, so power is connected to it.
Ok, maybe there are inconsistencies with the USB converter, I thought.
So I purchased a USB A to C cable, 1.8 m long (just like my previous normal microUSB one).
No way. Unit insists to not recognize the connection!?
Now, to cut this long thing out... I tried any combination of things, extenders, adapters... the only way to make things work is to use max a 1 m (3,3 ft) long USB A to C cable. No longer than that. Neither with a short extension cable.
But with 1 m I can't reach the center arm! I need at least 1.2/1.4 m (4-4.5 ft) cable lenght.
So, this is it. Who can be the culprit? AA head unit? Or perhaps Oneplus 3T has a "weak" USB?
I wonder if anyone has experienced issues like this... and if there are workarounds. :fingers-crossed:

jonsat said:
Hi to everyone. Sorry if I will not be brief, but this problem makes me going crazy.
My previous phone died prematurely, so I bought a shiny Oneplus 3T and I'm very satisfied with it. Problem is, that this new piece of technology has an USB-C connector instead of the good old microUSB one.
In my car (Opel) I put an USB extension cable from the Android Auto unit (Intellilink r4.0) to the inside of the center arm, and since now I used that cable to connect my previous phone to the unit. Cable is 1.8 m long (about 5 ft for English people) and worked very well.
Now there goes the trouble: to connect my new OnePlus, I bought a simple microUSB to C adapter... it works very well at home with my PC but... Android Auto unit doesn't recognize the phone.
It says "connect the USB cable". At the same time, phone is charging, so power is connected to it.
Ok, maybe there are inconsistencies with the USB converter, I thought.
So I purchased a USB A to C cable, 1.8 m long (just like my previous normal microUSB one).
No way. Unit insists to not recognize the connection!?
Now, to cut this long thing out... I tried any combination of things, extenders, adapters... the only way to make things work is to use max a 1 m (3,3 ft) long USB A to C cable. No longer than that. Neither with a short extension cable.
But with 1 m I can't reach the center arm! I need at least 1.2/1.4 m (4-4.5 ft) cable lenght.
So, this is it. Who can be the culprit? AA head unit? Or perhaps Oneplus 3T has a "weak" USB?
I wonder if anyone has experienced issues like this... and if there are workarounds. :fingers-crossed:
Click to expand...
Click to collapse
Some of the specs for USB-C cables are less than 1m, depending on what the other connection/adapter is. I guess your PC & car outlets are different specs.
See
http://www.cypress.com/knowledge-ba...ngth-cables-usb-type-c-applications-kba204034
Or maybe your cable is not certified so may be more sensitive to outside interference eg from ignition system.

Uhmmm... very interesting information. I'll try to borrow a "certified" cable. Since now, I tried with normal cables (4 different sizes and brand) to no avail (more than 1 m lenght).
Thanks!

jonsat said:
Uhmmm... very interesting information. I'll try to borrow a "certified" cable. Since now, I tried with normal cables (4 different sizes and brand) to no avail (more than 1 m lenght).
Thanks!
Click to expand...
Click to collapse
Check what is the spec of your USB outlets on car and PC, are they different? Then cable may not make any difference to your result.
I'd think that if you have a will known brand cable it would be certified. The "full feature" cables have a chip inside that the device reads, it then sends data etc to that spec. I'm not really up to date with this stuff anymore.....

By the way, my new phone is a Oneplus 3T and I discovered that has many problems with AA in general. And (perhaps) even an USB-C port not completely complying to the standard.
Still, I will try other brands of cables in search of the good one.
Thanks again

Hi,
I had exactly the same issue as you but with the One Plus 3. Had a couple of aftermarket cables (USB - A to C). Sometimes, it connected for about 1-2 minutes but then i had to disconnect and reconnect the cable. Not fun when you are driving.
Also have an Opel (2017 Astra Sports Tourer K) with the Navi900. The only way i found out to solve this issue was to use the original, red cable that comes with the phone. Since i didn't want to lose the Dash charging or, everytime carry the cable with me, i bought a second cable (1,0m) from Oneplus store.
After i did that, i never had disconnections or problems recognizing the phone. 2 weeks driving with various amount of driving time and so far, zero issues.
Also helps if you are using any battery saving apps like greenify or droid optimizer, that you whitelist the android auto app from the auto closing ( i know there's a better name for it).
Hope it helps.

Thanks for your contribution, inccubbus. I think I read a post from you in Oneplus forum, perhaps.
Fact is that 1 mt cable to me is short, I was using 2 mt with my previous phone (LG with microusb port) and no problems at all! Perhaps I may try with the new 1,5 mt red cable from Oneplus store.
But all of this is just ridicolous. Adapters won't work... in example I tried a 20 cm microusb cable with adapter to usb-c and (guess what) no connection!? I start to think that Oneplus is the culprit.

No problem mate. Sorry to hear that you need a longer cable. Before I bought the OnePlus "official" cable, I bought a total of 4 cables from different brands and lengths. 50cm, 1m, 1,8m and 2m. Total of about 60€ to find out that I needed the one cable I already had.
This is borderline ridiculous. Never tried the original because... No fast charge in the car. Duh.
Hope that the official cable works for you. Fingers crossed!

I must add that, even with a short cable, connection drops every now and then with AA freezing.
Another known Oneplus 3T issue...

One thing that occurred to me: do you also have turned on the "automatically connect with Bluetooth" option? I did a test with that option on and the cable connected and, almost like clockwork, every 3-4 minutes I'd lose the connection. Turned that option off and everything came back to"normal".
Did some research and that option is only for cars that don't have a display/Android auto compatibility so the phone screen is the interface.
Sorry if I am writing something that all knew but, in the options doesn't say anything. I was under the impression that I could "cast" the phone to the display without needing the cable. Like Chromecast

@inccubbus, I noticed that issue... but nevertheless I have trouble of disconnections even without checking "automatically connect with BT". However, I have also a BT headset, and if that BT setting is enabled it will disconnects the headset too every few minutes. AA software is very rough.

@jonsat @inccubbus
Just come across this browsing, interesting
https://www.gizmodo.com.au/2016/02/cheap-usb-c-cables-could-kill-your-phone-or-laptop/

Not sure if this will be applicable to anyone else, but just in case. I started to get connection issues between my Nexus 6p and Pioneer stereo via the cable. Tried multiple cables, but all had the same issue to differing degrees. Then realised there was some lint in the phone USB c port, so cleaned it out with a tooth pick. That seems to have fixed it.
Sent from my Nexus 6P using XDA-Developers Legacy app

IronRoo said:
@jonsat @inccubbus
Just come across this browsing, interesting
https://www.gizmodo.com.au/2016/02/cheap-usb-c-cables-could-kill-your-phone-or-laptop/
Click to expand...
Click to collapse
Yes, very interesting although not directly related to topic. Thanks anyway.

Very interesting indeed. Even though the prices of the "aftermarket" cables I purchased were even more expensive than the OnePlus originals, I see what the article mean. Most people think they are just cables but, capacitance, impedance, amperage... All of these things usually are not "copied" from the original and can cause serious damage, since they need to be "universal" and suit different brands/models with different needs.
Thanks for sharing the article! I almost see the link with the issue discussed here.
Btw, I had one random disconnection on Sunday in the final 5 minutes of a 1 hour drive.
Disconnected the cable, reconnected it and, since then, 2 hours of driving with zero disconnections. I really can't find a pattern for these things.

jonsat said:
Hi to everyone. Sorry if I will not be brief, but this problem makes me going crazy.
My previous phone died prematurely, so I bought a shiny Oneplus 3T and I'm very satisfied with it. Problem is, that this new piece of technology has an USB-C connector instead of the good old microUSB one.
In my car (Opel) I put an USB extension cable from the Android Auto unit (Intellilink r4.0) to the inside of the center arm, and since now I used that cable to connect my previous phone to the unit. Cable is 1.8 m long (about 5 ft for English people) and worked very well.
Now there goes the trouble: to connect my new OnePlus, I bought a simple microUSB to C adapter... it works very well at home with my PC but... Android Auto unit doesn't recognize the phone.
It says "connect the USB cable". At the same time, phone is charging, so power is connected to it.
Ok, maybe there are inconsistencies with the USB converter, I thought.
So I purchased a USB A to C cable, 1.8 m long (just like my previous normal microUSB one).
No way. Unit insists to not recognize the connection!?
Now, to cut this long thing out... I tried any combination of things, extenders, adapters... the only way to make things work is to use max a 1 m (3,3 ft) long USB A to C cable. No longer than that. Neither with a short extension cable.
But with 1 m I can't reach the center arm! I need at least 1.2/1.4 m (4-4.5 ft) cable lenght.
So, this is it. Who can be the culprit? AA head unit? Or perhaps Oneplus 3T has a "weak" USB?
I wonder if anyone has experienced issues like this... and if there are workarounds. :fingers-crossed:
Click to expand...
Click to collapse
I don't have a OnePlus 3T, but my phone has a USB C connection (I have a ZTE ZMax Pro) and I haven't had any issues with the connections to AA (other than USB C is harder to plug in and unplug than before). I have a couple different USB C cables - one about 3-5 feet long, and the other about one foot - and both work fine. I'd guess your cables were the culprit. Hope this worked out for you!
EDIT: Oops, didn't read the replies so I see that my post was absolutely non-helpful. Sorry!

Related

USB Data Cable for Niki

Has anyone else noticed that the USB data cables that HTC gives out are terrible? My Niki is my second HTC phone and both cables that I've had have had problems with data transfer.
The first one is flaky and works sometimes. The other one never works except for charging.
I am going to buy a new cable but don't want to get one from HTC because they suck. Anyone suggest a good one?
Also, do I get a 4 pin or 5 pin data cable?
it's a normal usb cable. any USB cable will work .........
jvieira said:
it's a normal usb cable. any USB cable will work .........
Click to expand...
Click to collapse
Quite so; for data purposes, USB is USB, you don't gain anything from spending extra $$ for a fancier cable.
Although I will admit that the USB slot on the Niki does seem to be "sensitive" - the charger for my bluetooth headphones can charge the Niki, but needs way too much of a shove to get it seated correctly.
i had the same problem with the cable shipped with the device from htc - can only charge up the device but 50% failure rate for establishing activesync connections. i simply brought out the one came with my last motorola handset and it works very nice.
Weird, I actually got a decent quality and quite a thick USB cable with mine...?
me too!! no problem with my usb from htc and even if there was i've got so many of the bloody things from cameras, sat nav and hdd cases that i wouldn't be bothered anyway .Only thing that bugs me is that i have to buy a usb to 3.5mm adapter so that i can use decent headphones cos the supplied ones are rubbish....Oh and the sound level sucks through the speaker( stereo would've been nice).....Oh and the vibrate is rubbish, sometimes i don't even know it's going off and the girlfriends not impressed either....Oh and where's the camera flash...Oh and why do i always find there's apps running that i never even touched......Oh and why is the access time so slow to my minute 2gb storage card, i already filled it with tunes and i have to wait for ages for it get accessed(should i have formatted it first?).....all of that aside i love this phone and wouldn't swap it for anything....well maybe another one with better spec but other than that i wouldn't....................
I've got a tip, if any of you have PS3's (Playstation 3) then you can use the same cable that you use to charge your PS3 wireless controller to connect your HTC Touch Dual/Nike to your PC/laptop.

[Q] What kind of connector does the Focus have?

Is it a proprietary cable? Looks like a variation of mini USB. Need to get some back-ups for the cars and work...
Thanks!
It's a normal micro USB plug, but the plug is slightly recessed into the body of the device, and some cords with fatter ends may not fit well. I found some OEM Samsung cables on Amazon that weren't for the Focus specifically, and have rubbery ends instead of the hard plastic tips like the Focus cord has, but they're the same dimensions and work quite well.
It is proprietary in a way. To charge the phone any micro usb will do however it will not connect to zune nor the pc without the included cable.
Well, looking at Monoprice.com a few days ago, they several different mini-usb cables, some with 4, other with 5 connectors. I ordered 2 of each just to try with various devices I have, hoping some with work with the Focus's as well. Just charging would be fine with the Car, but want PC connection at Home and Work. (though BT works for that as well)
Anyone else? Lets see what we do about getting some inexpensive cables for these phones!
Every micro usb cable i have found (including one i got for 1.98 from amazon and one i got for 6.00 from frys) has worked just fine for all tasks
My cables came in today, this one works just fine. 5 connector mini-usb, soon as I connected to my PC Zune software launched and synched items.
http://www.monoprice.com/products/product.asp?c_id=103&cp_id=10303&cs_id=1030307&p_id=5457&seq=1&format=2
Just over a buck a piece....
I guess I need to get some new cables. Good information.
The cables I got off Amazon for $3/each all work for syncing with the Zune software on my PC, but then, they're OEM, so they should even though they weren't made for the focus specifically. They were a bit shorter than the cable that came packed-in, but my chargers are pretty close to where I put my phone anyway, luckily, so that worked out.
The OEM connector is so short. I always need to connect an extension to comportably use my phone while its charging.

Looking for Y otg and charging cable please

I am going to install the Nexus 7 to my car, indash, but I need to find the cable that allows usb storage, dvb radio and charging, is there a cable that has multi usb connectors, please could someone give me links to items...many thanks.
promethieus said:
I am going to install the Nexus 7 to my car, indash, but I need to find the cable that allows usb storage, dvb radio and charging, is there a cable that has multi usb connectors, please could someone give me links to items...many thanks.
Click to expand...
Click to collapse
I was looking for something similar a while back. I'm in the UK and still haven't tracked one down
You can find a y otg cable HERE. If you need several USB port, you have to use an USB hub. And also you must flash a kernel with USB host mode charging patches.
promethieus said:
I am going to install the Nexus 7 to my car, indash, but I need to find the cable that allows usb storage, dvb radio and charging, is there a cable that has multi usb connectors, please could someone give me links to items...many thanks.
Click to expand...
Click to collapse
Something like this perhaps? It had a usb a cable with a switched 5v lead (for host mode charging), that end plugs into a regular usb otg cable. The other side has female usb a (for devices), mini usb (for most small usb hubs), and male usb a (for connecting to a power source, in the 2nd pick there is a 2000 mAh usb battery)
I couldn't find anyone selling them so I started making them. I could make you one or post a wiring diagram and you can go to town on it.
Sent from my DROID4 using Tapatalk
How much to make one and post it to me please.
Ill make and estimate for you over the weekend. Do you want it exactly like the one pictured or do you have a custom request? Your kernel supports otg charging correct? Where will I be getting a quote to ship to?
Sent from my DROID4 using Tapatalk
I have the usb car rom and kernel by http://mehrvarz.github.io/nexus-7-usbrom/, this should work. yes I would like the same as yours please.
I have alot to do to my car anyways, I previously re modded my dash to fit a double din and modded out my boot to fit the base amp and power cap in the boot still having the spare in there and the base actually fitting inside the spare wheel and still sounding good, so will have to research the wiring needed for the nexus and the volume control and such...please be nice with the price, I do appreciate it though.
I am in the uk, where are you from?
I found the kernel you compiled, wondering if this will work with the rom I installed too.
It might, its all cm10.1 source. The current version does not support host mode, the updated one I'm posting this week does (just so you know). If it does work for you you could do some fun wardriving with your car mount, if your into that sort of thing!
I'm in sunny california usa
Sent from my DROID4 using Tapatalk
Will have to see what the shipping fees will be, I have friends over there too. Part of a gaming clan. Have been for sooo long now. If it works out too much, I will have to ask you for the wiring diagram and I will have to see about doing it myself, I am good with electronics, but it was just the time to set aside. You can message me the diag if you like, please forward it to fixer14 at hotmail.com.
Ok cool, its a pretty straight forward design. If you can solder you can make one.
Sent from my DROID4 using Tapatalk
Ok matey, hit me up with the details then please.
I have just been out to my car and have set my phone up via bluetooth, and also want my nexus to connect to the phone and have sound, calls, satnav running to the amp via phone, when I try to connect it seems that it will only allow 1 device at a time, so this is an issue for me, I want to be able to run my copilot live from the nexus, and also have ability to play music and receive and make calls. is there a bluetooth receiver that will allow me to do this without having to switch to a specific device each time...any ideas welcome, my nexus is not a 3g one.
My amp is a 4 channel Hertz, with powercap installed.
I'm installing my nexus 7 in my car as well but I'm concerned that it wont charge while running Nav, Pandora and other apps at the same time. It seems that the nexus 7 is picky when it come to cables and chargers. What do you guys suggest
Riley1524 said:
I'm installing my nexus 7 in my car as well but I'm concerned that it wont charge while running Nav, Pandora and other apps at the same time. It seems that the nexus 7 is picky when it come to cables and chargers. What do you guys suggest
Click to expand...
Click to collapse
Ive got my nexus 7 installed into my double din, I'm using a Parrot device to bluetooth sound to but also charging it from the usb slot from the Parrot box.
I'm going to change the bluetooth to a AUX cable to save on battery use and already tried optimising settings to save on battery.
I'm not very clued up on this type of stuff but I've got it so the screen comes on and status on when power is there, got screen dimming widgets so I can dim the screen right down when I want to save battery.
All in all it works very well but battery does eventually die after a week or two so I take it out for a full recharge.
A couple of ideas I'm thinking is
1) using usb extension cable, run it to the glove box and every couple of days attach a emergency battery charging unit.
2) using a little solar panel charging unit built into parcel shelf.
Sent from my GT-I9300 using Tapatalk 2
I am not concerned about power usage as an inverter will solve this permenantly. As long as you get the correct charger for use with the inverter.
Im going with this charger. From the looks of it, it seems to be a good choice.
http://www.amazon.com/gp/product/B005J4OTUO/ref=oh_details_o03_s00_i00
I wonder why more developers don't include the fast charge option in their kernels. Ill let everyone know how it works
Okay, I have just made up a dock for the nexus for my car, it is in "Production State" at the mo, so I still have to tidy it up and spray it and finish it.
I have fitted a charging connector and audio connector into it,
Hardest part was getting the connectors to line up.
At least it is started now, I will be making up the OTG cable, when I get the wiring diagram for it, have all the bits ready.
Okay, here is the Video, I know the dock looks rough at the moment, but it has to be tidied up.
http://youtu.be/ElBILx72NTQ

Android Auto sometimes disconnects when I move the phone or cable

Android Auto sometimes disconnects when I move the phone or cable. Even aggressive breaking or turns can sometimes move the cable/phone and cause this. However, during other times, even when I intentionally aggressively move thephone/cable, the connection remains intact.
After the disconnection, sometimes it reconnects automatically . During other times, I have to unplug and plug the usb cable to the phone to reconnect. In either case, I have to manually restart my music and navigation - it does not resume automatically and it is frustrating.
I do not think there is an issue with the phone port or USB cable because it works flawless when I connect it to a computer and use it as a storage device.
I tried changing cables but the issue persists. I use CM 12.1 on a GS4. - Is anyone else experiencing this frustration - Any suggestions?
Yeah it can happen if the cable can be wiggled. In my case, it came up through a rubber grommet in my console, and connected to my phone in an X-Grip. Once I changed that routing so the cable could be physically connected to the X-Grip (so it moved in unison with the phone/mount), there were no more issues.
One of my major beefs with Android is the near worthless micro USB connector. Hopefully the rumors are true and new phones soon start rolling out with USB-C.
i want it to be wireless.. there is no reason that it can't operate over wifi direct.. thats what CarPlay will be doing also, why not AA.
melophat said:
i want it to be wireless.. there is no reason that it can't operate over wifi direct.. thats what CarPlay will be doing also, why not AA.
Click to expand...
Click to collapse
WiFi code is in AA.
Google hasn't enabled it yet, same as Apple pretty much.
I've had my Android Auto 2016 Buick for 2 months, and for the entire time my Samsung Galaxy Core Prime "cheapo" phone will loose connection with my car. 15 minutes was the longest it would go without having to unplug my phone and plug it back in, where it connected again with AA. What a pain! I tried 4 different cables including the original cable, and ALL would disconnect in 15 mintues or less. TODAY I fixed it. I purchased an 18 inch cable (more than long enough for my hookup) with gold connectors on Amazon for $4.99. My previous cables were 3 or 4 ft. In an hour of driving today AA worked perfectly, the first time since I bought the car. I don't know if it was the gold plated ends, or the shorter cable, but it worked flawlessly and never once disconnected. Here is what I purchased:
Ugreen Micro USB Cable, USB 2.0 A Male to Micro B Charging Cord and Sync Data Cable 1.5 Ft Gold
Thank you very much.
I had the same problem: I disconnected my Samsung S7 Android Auto from the Volkswagen Jetta Sporwagen.
I bought the cable on Amazon and solved the problem. I've tried it twice and it worked perfectly.
Thank you very much.
Shorter cable works better. I also test this.
Also it depents of the phone. I have test note 4, lg g2, nexus 5x.
The first 2 connect/disconect often. Max 30 min without disconect.
The nexus 5x (which i bought from second hand for 50€) will never loose connection. It always connect 1st time. Rock stable.
Sent from my SM-G9350 using XDA-Developers Legacy app

USBc 3

Is anyone else having issues with the connection to their note dropping in an out using a USBc - A 3.0 cable? I have tried several cables and at least two different PCs, and if I leave it connected, I will get the windows usb detached, and usb attached sounds, sometimes back and forth over and over again.
In some cases it does it constantly, but then I think it has settled down and do a large copy and it might drop during the copy.
So far it doesn't seem to be happening with an older USB2 cable using the micro to usbc adapter and I don't have the OEM cable right now to make sure it is not the aftermarket cables (two different cable manufacturers).
Just checking to see if maybe there is something I am missing before I reach out to Samsung.
Bob
Okay, the cable that came with the phone seems to work with no problems.
Has anyone had problems with USBc - USB A 3.0 cables? I find it odd that the problem was on two different manufacturers and multiple cables/computers. If quality is the issue, then how do I know what cables to buy? I sure as hell don't want to have to pay samsung prices for all my cables!
I've read somewhere here on XDA that the included cable with the Note 8 is actually USB 2.0. The one included with the Gear 360 is USB 3.1, so if you got the promotion for that you can try and see if that works.
After an hour on the phone, being asked the same questions over and over, going through 3 people plus the chat for support. Samsung tells me to use the USB 2.0 cable that came with the phone and that they don't support non Samsung cables! I posted on Their FB page and have received some encouraging replies. So hopefully they will either tell me what I am doing wrong or send me a new phone.
I would also make sure that the phone is not putting something to sleep that is causing that as well. I had this happen when I was transferring from pc to phone the first time. It wouldn't stay connected, would always drop. Problem went away after factory reset,but I transferred files before I did anything else the second time and had no troubles.
Sent from my Galaxy Note8 using XDA Labs
nuclearrage said:
I would also make sure that the phone is not putting something to sleep that is causing that as well. I had this happen when I was transferring from pc to phone the first time. It wouldn't stay connected, would always drop. Problem went away after factory reset,but I transferred files before I did anything else the second time and had no troubles.
Sent from my Galaxy Note8 using XDA Labs
Click to expand...
Click to collapse
Could there be something putting it to sleep on USB3 and not USB2? I have tested quite a bit and the only difference is 2.0 vs 3.0.
And samsung is sticking to ONLY samsung cables are supported. WHAT?!?!? They include a USB 2.0 cable and tell me THAT is what is supported on their 3.1 capable connection??? I am so close to just sending the damn thing back.
How many threads do you need to make?
ParrSt said:
Is anyone else having issues with the connection to their note dropping in an out using a USBc - A 3.0 cable?
Click to expand...
Click to collapse
No.
https://forum.xda-developers.com/galaxy-note-8/help/using-usb-c-to-3-0-3-1-cables-t3683599
i bought a few aukey usb 3.0 cables from Amazon, and use them effortless all the time with this phone..
Have you tried going into Device Manager > USB Root Hub(s) and disabling Power Management?
If you're performing a large copy, it's "possible" that the host (PC) "may" be dropping the connection.
As for the cables, I've used several brands without difficulties.
These work great: https://www.amazon.com/gp/product/B07213D35X/
ParrSt said:
Could there be something putting it to sleep on USB3 and not USB2? I have tested quite a bit and the only difference is 2.0 vs 3.0.
And samsung is sticking to ONLY samsung cables are supported. WHAT?!?!? They include a USB 2.0 cable and tell me THAT is what is supported on their 3.1 capable connection??? I am so close to just sending the damn thing back.
Click to expand...
Click to collapse
It was just a thought, the only time I had trouble was before the factory reset, and I did set up all the auto sleeping stuff to help with battery(turns out I didn't need to). I always have used the Anker branded USB 3.1 3ft cords for transfer from pc to phone. They seem to give the best speeds .I never really tried to troubleshoot,using different cords,problem just went away.
Sent from my Galaxy Note8 using XDA Labs
marctronixx said:
No.
https://forum.xda-developers.com/galaxy-note-8/help/using-usb-c-to-3-0-3-1-cables-t3683599
Click to expand...
Click to collapse
Two different, but related questions. First I asked if anyone was having problems. Very few replies. Next I was asking if anyone had success with 3.0/3.1, since Samsung is telling me they don't support any cable but their 2.0.
ParrSt said:
And samsung is sticking to ONLY samsung cables are supported. WHAT?!?!? They include a USB 2.0 cable and tell me THAT is what is supported on their 3.1 capable connection??? I am so close to just sending the damn thing back.
Click to expand...
Click to collapse
Samsung makes USB 3.1 cables. They were telling you to use those if you want USB 3. They would never, ever give tech support on random 3rd party accessories (especially with the glut of crappy Chinese ones), so asking them for help with other manufacturer's cables will be futile. They're not telling you to never use 3rd party cables, but that they can't possible troubleshoot every single random cable.
harveydent said:
Samsung makes USB 3.1 cables. They were telling you to use those if you want USB 3. They would never, ever give tech support on random 3rd party accessories (especially with the glut of crappy Chinese ones), so asking them for help with other manufacturer's cables will be futile. They're not telling you to never use 3rd party cables, but that they can't possible troubleshoot every single random cable.
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No one has told me where to find a samsung 3.0/3.1 cable. They are telling me, and giving me part numbers ONLY to the 2.0 cable that came with the phone. I specifically mentioned that they are telling me that I am restricted to 2.0 and no one is telling me how to get 3.0/3.1 speeds. I can understand them not supporting 3rd party cables, but USB is a standard, and I am testing with several different cables. I have ordered some expensive, since samsung has not, depite my request, given me a link/part number for a Samsun 3.0/3.1 cable, to see make sure it is not the cable. Right now it looks like it is the phone.
My Note 8 started dropping and picking up connection to usb with the original charger. I plug it in to charge and it connects and reconnects once and then fast charging is turned off or dropped and it doesn't fast charge anymore. I replug It in to see if I get a chance for it to get fast charging. It goes to regular charging. I don't see any damage in the port and have used 2 of the same cables. I will keep monitoring this event. Ive never had this happen to me before with S8+ and Note 7. It sucks because it charges so slow when it's not fast charging and I compared charging durations with my S8+ and it's charging slightly faster than My Note 8. I need more time seeing what's up with this. Help is welcome. Thank you.

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