Database Develop

Dead battery or dead phone?

I did some quick searches but I did not find anything to this issue directly. Anyways, I do not know if this where to post my problem or not. But the other day my TyTn stopped taking a charge. The phone is completly dead. Right now I'm on vacation in a remote location with out access to any local AT&T to get a battery. But the problem is that the battery is not taking a charge. The red charge light is not on or anything. I left the phone on the charger for two days and nights with no results. I ordered a battery but will not have it untill I get home in another week. I have Dutty's 6.1 5.2.19199 UC Compliant ROM on the phone and I've been using it for about 10 days now. Everything was working fine. The phone was getting warm during GPS useage and when charging. Right now I hope that its just the battery. But in case its not, I need to know what my options are. Is the phone dead? What other measures are there to bring it back to life?
I tried charging the phone using the USB from the computer and from the charger direct off the house current with no luck. I would remove the battery and soft reset and for awhile I would get a boot up but it would stop right as it was comming up to the home screen.
Thanks in advance.

darkmon said:
I would remove the battery and soft reset and for awhile I would get a boot up but it would stop right as it was comming up to the home screen.
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Click to collapse
That gives a tad of hope. What happens if you remove the battery, put it back in, and then connect the charger, without turning the phone on. If it IS possible to turn the phone on, it should start charging at this point. If the battery was under the safe discharge threshold and that prevented it from charging the phone most likely wouldn't agree to turn on at all.
If you manage to get the charging light that way, leave it on charge for an hour before turning it on again.
If not, wait till you have the new battery. If it works all is fine, if not your charge circuit is probably dead and you'll most likely have to send the phone for repair.

"No Light of Death Syndrom"
Thanks for your reply. So far what I've done is;
1. I removed the batery and left it out for a few hours and let everything sit. A few minutes ago I reinstalled the battery and no change. There is still no light on the phone.
2. I tried touching the battery contacts repeatedly with the battery as per a suggestion from another post on this subject, but it was the "Red Light of Death syndrom". I have the "No Light of Death Syndrom"
After trying to use the reset button and holding the power button and removing the battery, I still have nothing.
Its just frustrating because I do not have a second battery or access to one till I get home in another week! I was just wondering if I could trouble shoot this somewhat untill I get home to know what I'm really up against.
Anyone have good news for my situation?!

The same thing happened to me yesterday with my ATT tilt. Luckily I have a desktop holder with a spare battery charger that works fine. But once the battery is in the device, it will not charge. Have ordered a new batttery but am not sure that it will solve the issue. It may be a software problem. Will keep trying to workaround and keep you updated.

pudonggaijin said:
It may be a software problem.
Click to expand...
Click to collapse
Hardware, rather... There's not much if any software coming into play to charge the battery, especially when the phone is off. If it still doesn't work with another battery (I'm pretty sure it won't as your battery charges on the desktop charger), just send the phone for repair.

I just had the same thing happen to mine. I was useing skype and all of a sudden it just stoped charging. The usb port does not work(charge or sync.) I have tried everything(hard/soft resets, battery removal and play...) to no avail.
Have any of you found a solution????

Figured it out. My usb port went out completely. Have to replace it.

Dead

I let my phone battery die, and now I can't turn it on.
Usually I get a red light which goes when the battery is in if its charging.
Sometimes I get a red light even when the battery is in and its charging.
If I do a soft reset, sometimes I get a flashing red light on the sides but then nothing.
I managed to get it back briefly by doing all manner of hard resets and soft resets, and taking the battery out and putting it back in over and over again for about half an hour...
Then I left it charging for half an hour or so and carelessly allowed the battery to die again because I needed to take it with me somewhere - so the same thing has happened again.
I left it charging overnight but I'm not having any luck with it this morning... any help would be much appreciated.

yeah similar problem here. my phone warned me the battery was low... i ignored the warning and used it until it died completely. then it wouldn't turn on. it was late so i just plugged it into the wall charger that came with the phone. i dont think it charged cause in the morning it was still flat. if anything i think having it connected to the charger while not charging drained the last a few drops of juice out of it. had a number of confusing red lights coming up in different spots at different times.
i read on here some guy managed to charge it by getting 3 AA batteries and connecting them directly to the battery for a couple of minuets. i did this and managed to turn the phone on! hoooray!
it had 1% and died in less than a couple of minuets even though i had it on the charger. tried the 3 AA battery trick again but to no avail. i think my battery is dead.
i'm pretty certain i will need to get a new one. i hope you are able to get yours working without buying a new battery.
im really annoyed the Sony Erricson batteries work out to be close to $100 AU. i would prefer to get a legit one... but does anyone have any experience with unofficial batteries? are they any good?

Sorry you're in the same boat... Ericsson really should have made this phone so that it can run out of battery.
Interesting - tell me more about the 3 AA battery trick!

sounds like the cells in your battery isnt balancing hence its dying...think you'll need to buy another one / or at least try another one to make sure it is and not the phone...

Hmmm... I fiddled and pressed buttons and took out the charger and put it in, and then kept pressing the on button while I was doing something else...
Suddenly it made the click noise, but it's not back yet.
It seems to have crashed on the 'Sony Ericsson' start up screen with the green logo.
I don't know if it's charging or not, so I'm not sure whether to turn it off to try again (at the risk of losing the battery), or leave it to charge as it is before I turn it off and can't start it again....
At least it's progress

There are a couple vof threads with many solutions. Look for them, they are very useful.

Yeah I've found a few - Thanks... just nothing they mentioned has worked yet
I think the problem I have may be a slightly different now anyway...
Now, if I unplug it I can't turn it on, but if it's plugged into my computer cable I can get it (every time - after about 3 minutes) to go to the Sony Ericsson loading screen but no further (as if there is no hard reset file for it to load). I can do that by plugging it in, then doing a soft reset (which produces flashing lights on the side) then holding on until it clicks (usually trying that a few times). When it clicks the lights on the side flash and it looks like it charges for a second before the lights go off and its just hte loading screen. I left it for 5 minutes and it turned off completely. Nothing happens if it's plugged into the wall cable at all.
Have you any idea how I might be able be get something to load after the loading screen?... Or any thoughts as to whether you think it's likely to be charging when its on that screen?
Thanks

Hmm... It seems you have a software problem as well.
Here is what I would do: get another battery (fully charged) and try one of these hard reset methods:
http://forum.xda-developers.com/showthread.php?t=437607
Something should work...

Sweet - I managed to get the hard reset screen to ask me the question about going back to factory defaults... after that the lights on the side are coming on to show its charging....
I guess there's a chance that when the battery is charged it'll have the juice to get past the loading screen... I hope anyway.

Wow this title gave me a heart attack almost
i thought someone is dead

plz i need help
hello good day plz i neesd to flash my htc p3600 and sony ericcson cybershot i need a software i can use to flash them plz help me any body that has an idea

just ordered a 1800mAh mugen power replacement battery. should be here in about a week my old SE k800i will be getting a bit of a work out in the mean time.
i think this break from unnecessary technology which I'm far too attached to will do me good. I'm far too materialistic.
hope you manage to get your battery going again!

[Q] Low-Battery Boot-Loop

Hey,
I just installed CyanogenMod 7 on my milestone using openrecovery. Everything was working perfectly, but the battery was draining like there's no tomorrow.
Started at 50% when I first booted, I downloaded a couple of apps from the Market, and went down to 20% (in the space of about 10 minutes). So I plugged in the phone charger (USB into back of my computer), and then while configuring settings, battery went to 4% (it was checking in 1% increments, which I have since found out that drains the battery). The phone then died. So, the phone was using WAAAAAY more power than the USB port could supply. Anyway, thought I'd let it charge for a while, then go back into the settings, and remove the 1% increments, to try and get normal battery life.
The phone recharges, and automatically reboots. Its still on 4%, but I went in, turned off the 1% increments. Phone dies again.
Charges about 10 minutes, reboots itself again. During this period, I did some research, and found that the battery draining can be caused by excessive CPU usage, resulting in the screen staying on even when it's off (?).
But, alas, no luck. I don't have enough battery to flash the stock SBF.
All I really want is:
a) a way to just have the thing charge without turning itself on, and
b) a workaround to get at least half-decent battery on CM.
Thanks,
David.

[Disclaimer: not guaranteed to work, I don't take responsibility for anything you do your phone!]
Try deleting your /data/system/batterystats.bin before trying this procedure out. You can use an app like Root Explorer to do this. If you're unable to, proceed with bump charging.
Try bump charging:
1. Remove battery, put it back in after a good 2-3 minutes and connect phone to a wall charger. Make sure the phone is still switched off while it's charging.
2. After it finishes charging completely (green LED), let the charger be switched on and connected - remove the battery alone (without switching off charging).
3. After a few seconds, you will see a "?" on your screen, after which you insert the battery back in (while charger is still switched on).
4. Wait till charging completes again (green LED).
5. Plug out charger, wait for 2-3 minutes and plug charger back in and start charging again. It should now be fully charged.
6. Turn phone on while charging, after booting into CM, try OC'ing it to 800MHz interactive governor, apply settings on boot and restart your phone.
Hope this fixes your problem. Good luck!
Anyone can feel free to correct me if I'm wrong.

rampee said:
[Disclaimer: not guaranteed to work, I don't take responsibility for anything you do your phone!]
Try deleting your /data/system/batterystats.bin before trying this procedure out. You can use an app like Root Explorer to do this. If you're unable to, proceed with bump charging.
...
Click to expand...
Click to collapse
I had the same problem some time ago and tried all this to no avail. I even changed to froyomod for some time, but CM7 is far superior so I just came back to it. The problem happened again this morning just after using google maps. I then rebooted and uninstalled all google maps updates. Seems to be working o far.

hey, yeah, just one problem with that - i can't boot into android for longer than about 3 seconds, and now there is no way to revert, as the bootloader says Battery Low.

Can't you boot into recovery, flash another rom and then reboot into android?

Don't charge from usb, use wall charger. That way, the system will boot only to charge-only screen, android system itself not running.

Hey, kabaldan, I found that out.
Charged 100% using the bump method instructed above. Battery life is still worse than useless, 50% in about a half hour.
will performing those other steps help?

Can you try another fully charged Milestone/Droid battery?
If that doesn't work it might be a problem with your phone's hardware. I know it might be a long shot, try cleaning your phone's and your battery's leads (connectors) if they might've accumulated rust/dust or something. Not sure.

Don't know if this is a similar problem but mine goes down in % pretty fast too but then it can stay for 1% for half a day

No, mine definitely dies. At around 5%, although I did turn off the 1% increments, because I heard they guzzled battery.
The battery life is getting progressively better, but as soon as I use 3G, or open any half-decent games, it drops to about 40% in ~.00001 seconds.
Although, to be fair, I didn't get great battery life on stock rom, either. And my ram always seem chokkas. Like usually only have about 50mb, and I'm not running anything too hectic.
Unfortunately, I think I'll get the Samsung Epic as soon as they bring out the GSM version. I just want an android phone with an unlocked bootloader, insanely large screen, and hardware keyboard, not to mention ~20 days battery life. Is that too much to ask?

(Not) Brick - Didn't Calibrate Battery After ROM

Right off the bat, my Revo is non-responsive, no buttons will light, backlight, vibration, sound, and of course no splash screen since the screen isn't lighting. The only sense that it is partly there is after a time connected to USB/wall charger the battery warms as if it is charging. Yet, there is no indication during charge on the screen, it stays totally black as described above.
I have been poring over forum posts, CWR threads, and the like, but have come up short on a method of reviving this puppy. thecubed had posted something that seemed promising but doesn't work for me here. At all steps, the phone remains non-responsive and connecting it to the PC yields no mass storage connection. The only step I have abbreviated is letting it charge for an hour since the phone had charged about four hours since it shut down.
Two evenings ago, I flashed from Revolt ROM 1.0 to 1.1. It was successful but since I had just gone through battery calibration and running my battery down until the phone shut down the day before when I flashed it to 1.0, I was hoping (naive?) that I wouldn't have to do it this time (yes, naive!). So, I left the phone on all night, on the wall charger.
I was using it the next day and at one point, while using it in a low reception area, browsing the web, it rebooted on me. No biggie, had that happen in the past. After reboot however, the battery level seemed different so I wanted to get it topped off then calibrate. 1-2 hours later I noticed that the calibration app was showing the mV lower and capacity was at 70%. The battery felt unusually hot. I shut it down, removed the battery and cooled both battery and phone in a small fridge to accelerate the process (was near time to leave work).
Next boot was I recall having an extra FC, one beside the CarHome normal FC with Revolt ROM 1.1. This boot the battery showed maybe 20% capacity so I said "screw it" and deleted battery.bin with the battery calibration app (I recall the mV was low, in the 3600 range). I discharged it on the way home and left the display on to run the last couple percent down. It appeared to try and shutdown but ended abruptly. That was the last time I saw any life from my Revo.
The day after its first and only ever root, I did have an odd occurrence which I posted.
Boot Trouble - Rooted After Phone Downloaded OTA, Not Installed
That time, I had not installed a ROM yet but the phone got itself into a boot up funk. Removing the battery, connecting to wall charger, watching buttons flash ~5 times, disconnecting (which stopped the flashing lights), then battery in, power on... success! I was hoping that would happen this time around but I haven't been able to.
Full history, being my first root, I used S1C successfully, installed Titanium Backup (ran system and app backup), and RevoToolkit. The phone did download the OTA but I never let it install, instead selecting to delay it by 24hrs when it asked to install. Fearing that deadline and getting one more warning that it wanted to reboot and install the OTA, I went ahead and installed the Revolt ROM 1.0. All went fine, no drama. The next afternoon I thought going to 1.1 was going well too, until this brick hit me.
My hope of hopes is it's just a bad battery and the phone won't respond because the mV is too low. Reading thecubed's comment in his first link (above) how recoverable this phone is lends me hope.

It sounds like a bad battery. I would take it to a verizon store and see if you can try a different battery. If it still will not boot then they should warranty it out for you.
Sent from my VS910 4G using XDA Premium App

P.s. I never do anything for my battery. I charge until full then use until empty. Yesterday with moderate tI heavy use I made it from 6am until 8:30 pm
Sent from my VS910 4G using XDA Premium App

Thanks for the responses. I will be going to VZW shortly to figure this out. This phone is maybe two months old so hopefully the battery is the answer *fingers crossed*
Impressive battery life! At my office, I'm in a bit of a metal cubicle area and a bit low on signal strength. My phones will sometimes use up the battery trying to keep connected, it seems, so I am usually plugged in most of the time.
While I have your ear, thanks for the great work on Revolt ROM. I am very happy with it and look forward to its future development

Good news and bad.
The good news was they swapped in a new battery and the phone worked. Having the warranty, it didn't cost anything.
The bad news is that it looks like there may be another problem. On the way out of the store the battery was indicating 1% so I quickly got it on the charger in the car. Driving home, about 10 minutes later, I got a warning for battery temperature. Thinking the low battery may just be taking a charge and getting hot from that, I turned the car A/C on full, took the back cover off, and kept the phone in the cold air.
In about two minutes, just feet from home, I noticed the display was off. Faintly I could see the battery charge symbol that shows when the phone is powered down and charging, but the backlight was off and I couldn't see if there was any color or animation to it.
As soon as I shut the car off and the power quit, that faint display disappeared, full black, dead. Now it seems it is behaving exactly the same. I haven't fiddled with it much, holding out hope of hopes it can be started and maybe recovered.
Could calibrating the battery at the wrong time have caused something like this? Do batteries have a safety lockout if they overheat? To be fair, I was running an intensive app at the time, Waze GPS. Maybe the battery didn't keep up and the phone decided it was too low and shut off. I will post back after letting it sit, cool, hopefully charge, and see what comes of it.

My phone is behaving exactly the way you describe too. A couple of days with Revolt 1.1, and this is the only problem. I had my phone hooked to a lithium ion usb battery pack all day, and it showed "100%" while hooked up, but as soon as I disconnected the battery pack, the battery icon changed to red, then it refused to boot like the situation described in the Revolt 1.1 thread in Development. It also would not go into charge mode on the battery pack, but when I came home and hooked it to a genuine AC adapter and it went into power-off charge display. I'm going to give it a few hours on the charger before I attempt to boot it again, and I'll report back.

Still no luck. I haven't charged it too much yet for fear that it isn't charging properly. Seeing the new battery work for about 20 minutes yesterday lent me hope that if I figure out how to get a fresh battery in or just shell out for another new one, I can have a window of opportunity to change ROMs and see if that has anything to do with it.

This morning I got out my digital multimeter to measure the battery pos to neg and am getting nothing (unless you consider 0.01v something). I tested my old LG clamshell's bulging, old, and damaged 1000mAh battery and it reads 3.99v but couldn't keep my old phone up (lacks oomph now).
Comparing that battery to the Revo's, they have the same four contact pattern but different connection scheme which just stops contact when test fitting. After shaving down its casing on the bottom a little bit, it was just enough to make contact. Using four hands (yes, I am very talented ) to hold the phone, hold the test battery properly, and hold the power button, I was able to get the power-up vibration and the first LG splash screen. We lost it after that but that's likely due to the very weak test battery and/or losing contact while holding it in the Revo.
Since the spankin' brand-new battery is now reading zero, I'm left second guessing my decision of not shutting the phone down when I got the temperature warning. Maybe these batteries do have an internal protection to prevent runaway failure and it too is trash. I have no experience with this otherwise so this is just guesswork.
I'm contemplating rigging the new battery into my old LG phone to see if it can tell it "all clear" and charge it up. I'll post anything I find out here. Any other suggestions are highly welcome. Still, last ditch, I'm pretty certain I can set up another ROM to flash on the SD ahead of time, get another battery, and Clockwork to test another ROM if it's the phone or ROM. I may have had 20 minutes of uptime on the last battery.

I think I've gotten to the bottom of my problem. It's a syndrome of things that I have hopefully untangled.
First off, I had been messing with Power Manager, and wanted the phone to not sleep or timeout the display when plugged into both AC and USB. I figured that would help when I'm plugged into the computer, but it was probably a bad choice.
Yesterday I was out on a boat, which probably put me into a weak signal area, causing the phone to expend extra energy staying locked on a tower. In addition, I had plugged it into the external USB power pack, and thrown them in a bag together. This did two very bad things: 1) It allowed heat to build up from both the charging and 2) it invoked the "USB powered" Power Manager profile which kept the display active which created both additional heat AND crazy battery drain.
Here's what I think happened:
1. The battery overheated
2. The USB battery pack couldn't charge as fast as the display and radio could suck it out -- so five hours in that mode BOTH drained the internal battery AND tapped into about 30% of the external battery pack.
3. The USB battery pack will not provide enough initial juice to restart a flat-dead, overheated phone, or the firmware "knows" it is hooked to USB and refuses to start the phone -- for some bizarre reason.
So, I think my phone demonstrated normal behavior for a flat-dead, overheated phone, and hooking it up to AC brought it right back to life -- after about 5 hours of continuous charging. The battery also got very warm during charging -- more than I recall feeling ever in the past.
I'm hoping there is nothing that software power management could have done to physically damage the battery, but I assume Verizon would claim it could -- as part of the reason they forbid system modifications, and therefore withdraw their warranty if you modify.
At this point I think I have dodge a bullet, and my phone is fine -- other than a few of the quirks others are seeing in Revolt 1.1 (Phone occasionally FC, etc.)

Good to hear your phone is fine. Seems like mine is too as posted above but time will tell. I got the Revo battery set up and charging on my old phone. It seems to be connected well enough. The phone complained the first try that there was no battery but my second try has it displaying that it is charging. The battery isn't warm at all but maybe that's due to a different charging rate for the old phone's 1000mAh battery vs. the Revo's 1500mAh. Or, it really isn't connected perfectly. We shall see.

Success. The surrogate charge setup got the Revo battery up to 4.11v and indicated charge complete. The Revo completed a full boot on the battery and appeared normal.
Not normal was quick heating (still unsure of the cause). Going straight to Battery Calibrator, it indicated 68% and around 3.7v and falling. Not wanting to push my luck, I shut it down. Battery now read 3.9v. Not bad but it sure seems to be getting drained quickly which would explain all the heat. Going to set up later and see if I can get it back to stock and see if the behavior persists.

I don't know how to fix any of your issues but I would like to say thanks for giving such a detailed display of what you've been doing to fix this problem should anyone else run into this issue. Also, That picture in you one post: That is the most jerry rigged set-up to charge a phone I have ever seen in my life and I love it. Good luck getting your phone working I hope everything turns out for the best.

You're welcome. It was a bit of impromptu brainstorming with some fellow tinkerers that helped come up with a way to test charge the battery. Having it come back to life
I've come to a conclusion. Somehow, I think when the battery overheats, it must internally soft protect itself. Charging it on the old phone reset it and then it worked again on the Revo. Why the old phone works and not the Revo, unsure. That would at least explain why the battery tested at zero volts before the charging rig.
After many starts and stops on my Revo now, I have found that what was heating up first was the casing of the phone. I'm guessing heat conduction of heat from the processor as it wasn't the display which was set to minimum brightness (those are the main heat sources, right?). Looking into Settings > About > Battery Stats, it only showed Android System at 98%. It seems like the processor got locked into some some high power continuous use situation which survived reboots.
The battery gets hot later due to the high consumption and proximity to the hot casing (processor), especially with the back on. Withing 1-2 minutes from start, the sides of the phone would be quite warm and after 5 minutes becomes concerning. It seems that's why the battery was never able to get to 100%, but instead its percentage was always falling, phone over consuming greater than charge rate.
With the processor going full tilt, battery cover on, protective case on phone, sitting in a warm car without A/C, that got the battery too hot within 20 minutes. It was a similar situation with the prior battery when the problem cropped up.
I don't know what the cause of this predicament was in the first place however. The phone was plain stock, then rooted, later flashed Revolt 1.0, then Revolt 1.1. Between Titanium Backup, RevoToolkit for CWM, basically nothing unusual, I have no idea how it happened. Maybe I should have done Decrap first since I've read others doing such. Thinking back to my first post/thread, I had a boot issue and only had rooted, Titanium, and RevoToolkit, no ROMs yet.
And, don't get me wrong. I'm not placing blame anywhere, just documenting my "progress." There was a time I was on Revolt where it wasn't behaving this way. I am left without a solid conclusion as to the cause.

How to avoid the battery drain?
I had a similar situation, downgraded and then installed Revolt 1.3. Can't say what did it, but the battery got hot and drained so far it would even start charging.
I got the battery charged on the old phone, and the new one, with Revolt 1.3 is working. But I'm not sure how to make sure the overheating/draining problem doesn't occur again. After 10 minutes the phone is starting to get hot again, battery is down to 57%. With the phone on or off, it does not charge the battery, even with an AC wall charger. With the phone on, it indicates 57% charge, with the phone off, the battery icon just sits at red, no charging is happening. I erased the battery stats in ClockworkMod, but is there anything else to do? Any other ideas?

It sounds like Haxid had it happen and he got back to LG stock and unrooted, all good.
http://forum.xda-developers.com/showthread.php?t=1233668

Mine happened again this time totally dead battery. Trying to get some charge in it now to boot and remove cwm so I can take it to verizon.
Decrap 1.0 rom this time w/ CWM
I do not believe it is the rom. It has to be an app or hardware.

Were you having spontaneous reboots? That's when it happened to me, after a spontaneous reboot.
Good luck. Hope it all works out.

Bait-Fish said:
Were you having spontaneous reboots? That's when it happened to me, after a spontaneous reboot.
Good luck. Hope it all works out.
Click to expand...
Click to collapse
No my phone is actually super stable it just is sucking battery like its candy. Been off charger only 1 hour right now and its down to 83%. It has to be an app doing it but I have no idea which one. The phone shows 64% battery usage by android system.

When mine was hogging battery, same here. All I saw was Android process.

just to add my 2 cents here. I noticed my phone draining like crazy, I tried everything, then I changed the battery. boom. everything is now stable. I'm going to try to exchange that battery I think its my drain and reboot culprit.

Droid Turbo turns off automatically

Hi guys,
My phone turns off automatically. It actually has happened 4 -5 times in 3 days. Let me explain; Once my phone was just on my table and I picked up but it was off and nothing was happening. I just plugged in my wall charger (Turbo Power), it turned on and the charging showed 53℅ so it came back to life. Today, my phone was on charge and it was almost 70℅ andI had to remove the charger but as soon as I removed it, screen turned off and then I had to put the wall charger again to make it alive.
What could be the issue? I am confused.
Thanks!

Attached is an image of my battery stats for reference. Thanks!

82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.

TheSt33v said:
82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.
Click to expand...
Click to collapse
Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?

sh_obaid said:
Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?
Click to expand...
Click to collapse
If a factory reset doesn't fix it, my only other guess is that there is something wrong with the battery. If you purchased it new, it's very easy to get a warranty replacement through Motorola if you live in the USA, but I'm not sure how it would work outside of it.

I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.

radon222 said:
I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.
Click to expand...
Click to collapse
Thanks for the response and I will definitely try this. However, there is something I noticed: Today I plugged in my Turbo Charger and the phone started charging from 4%. After 45 minutes, it was 22%. I think that means it wasn't turbo charging and as soon as I plugged out the cable from my phone, it turned off and again I had to plug the cable in and it turned on and started charging. I then turned on my phone and the battery was at 22% (charging). After next 30 minutes it was at around 70% and then I tried to pull out the charging cable to see if it turns off again but it didn't.
I am not sure if it's right but I feel like when it doesn't get a turbo charge, it gets turned off when I remove the charging cable from it. But when it actually gets turbo charge, it doesn't turn off and act normally.
This is really confusing, isn't it?

No one?

The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.

Spott07 said:
The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.
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Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.

sh_obaid said:
Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.
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A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?

Spott07 said:
A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?
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Thanks for the response. My Android version is 6.0.1 and in background I am not sure where to look at but the usual stuff I use are Facebook, Watsapp, MyCafe game (I have already tried uninstalling it to see if it's causing the problem). My device is not rooted and there are no modification. I am using this phone as I got it new. Thanks!

For few days it was working fine. Now, I was facing the same issue again so I tried to do a factory reset. Now when I tried to boot it up for the first time, I was setting up the Google Account, I didn't remember my password so I first changed it using my PC and then tried to sign in on my phone but now it's always saying "please sign in using one of the owners accounts for this device". I tried to google it but all of it ended up giving me a solution that I have to wait 72 hours because there has been some Google Security or something? I don't understand. Please help!

sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.

jco23 said:
sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.
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I had to encrypt the device and it's back to life now. But still, the issue is still there. The phone still shuts down automatically as soon as I take off the charger. It's weird that when I don't face this problem, I get day and a half battery backup which is totally normal to me. Do you think it still can be a bad battery problem?

No one?

Are you using custom rom or stock one?

mubaidr said:
Are you using custom rom or stock one?
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I am on Stock ROM.

It's never too late
sh_obaid said:
I am on Stock ROM.
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Hi Sh-Obaid!
Although this is a pretty old post, but I have just faced the same problem with my droid turbo as you were facing exactly a year ago. I am pretty sure that you must have ditched the droid turbo by now, but still I am curious to know if you finally found out the actual problem or some solution. Please share your experience as it can help me to fix my paperweight (almost dyeing turbo).
It keeps turning off during boot-up or android running mode within a few minutes after the charger is removed. But, it can stay 'on' for several hours in recovery mode (due to which I doubt that battery is dyeing) and also shows Good Battery status in the boot-loader mode. I have done factory reset and even re-installation of the stock rom but neither worked for me.
Any input from you would be highly appreciated - Thanks!