I've bought an Xperia Z3+ two months ago, recently, I've discovered a certain bright spot on its screen, it's particularly available in white and bright backgrounds, it's less noticeable in black backgrounds, and not at all noticeable in non-solid backgrounds.
I know that it's a hardware issue, but the warranty here is a joke, and I don't want to pay for a new screen for such a small issue.
But on the other hand, once I noticed it, it's all I could see in the mobile, and it removes the whole premium feel in it.
I've manually removed the back cover and there's no issue in the battery that would make it press towards the screen and cause such issue.
I was wondering if there's any manual fix for it? I know that it's a light diffusing layer problem, mostly caused by a certain pressure, but is there a way to make it normal again? A certain pressure in an opposite way, or heat, or suction from behind, etc.
Here's a picture that indicates the issue "It's more visible and annoying in real life"
I have the exact same problem at the very same position as you point. My country does not support officially the Z3+ and so the cost is really high. I searched enough on the internet and i think it is where the vibration is but i cannot confirm it. I also see it all the time because i simply know it is right there. At my case, there are other 2 spots but not seen so easy.
I only hope not to get bigger. I wish i knew what caused this so to be carefull (such as sun exposure or something else - although i am REALLY careful as a person with my mobile phones). I cannot help you and i got really dissapointed after my long search on the web so i will have to live with that. It is hardware problem as i really tried everything to find out that.
Hope someone has any solution. It is not only on our phone but to others too. I hope the post won't get lost after some days!
AntwnisGr said:
I have the exact same problem at the very same position as you point.
Click to expand...
Click to collapse
That's so weird, I thought it was caused by an anonymous fall that I wasn't aware of, the other point is barely noticeable but it's at the top left.
Also, my upper speakers started to produce mixed loud and faint sounds when i play something whike the volume is below 25%.
It's winter, and I usually text near heatrrs, which made me think that the speakers problem was caused by the heater and the screen problem was caused by a particular fall.
Since the warranty is useless I've manually disassembled the phone and there's nothing behind that spot of screen except battery, the vibrator is way below the navkeys, there's no screen on the other side of it, which actually seems to prove that our spots are similar by coincidence, because there's no pressure on the other side except for battery, and I highly doubt yours is faulty, because mine isn't.
My z3+ single sim also has the spot at the same place, but it isnt that noticable since i use auto brightness, really weird, i thought because maybe of accidental high press when the phone was in my pocket.Anyway, I'll switch to XZ premium in december, that sh*t is dope
On the top left corner i have too! So it is not a coincidence. Something is there that you couldn't see when you opened it. I only hope it doens't get worse..
I have it too not only there also in the right bottom corner and a line of 1 centimeters like 1 inch bow in the left upper corner one day was not in there and to the other plaff they appear
Sent from my E6533 using XDA-Developers Legacy app
Now that multiple people have it, I started to suspect that there's actually something.
I might open if again when I can't live with it anymore, but for now I'll try to enjoy it as it's new, and hopefully won't get worse.
I have a z3 and z4 that also have these white spots..no way to fix. look up tv lcd problems your not gonna be able to fix....it gonna keep me from buying anymore sonys till they switch to oled.
I have the same problem in the same position and it was happen after a warranty repair.... Sony didn't have noticed it....
Related
Hi there,
I love my diamond, but I have one problem. The 'Home' side of my buttons at the bottom of my diamond seems raised higher than the 'Back' side, the 'Home' corner in particular. As a result, in the dark, I can see the white LED shining through a small 'crack'. It's not a huge problem, I just wondered if others have the same issue.
Thanks.
Same here.....doesn´t bother me a bit, though......
Anyone else? I assume this is just part of the build then. Perhaps there is something extra 'packed' under the left hand side...
I noticed the same thing almost immediately myself, but believe this may actually be a "work as designed" thing. It could simply be a difference of what is under the touchpad on one side vs the other.
In my case, I was happy to have gotten a phone with a "calibrated" G-Sensor, so I was not about to change it because of this...
Mine has a slight "crack" on the left side where the backlight is shining through but its not higher than the right side. Not bothered too much as I'm happy with my calibrated G-sensor so not gonna bother changing it.
kien said:
Mine has a slight "crack" on the left side where the backlight is shining through but its not higher than the right side. Not bothered too much as I'm happy with my calibrated G-sensor so not gonna bother changing it.
Click to expand...
Click to collapse
I am currently waiting to hear back from Orange regarding my 'slightly off' G-sensor. It's not off by loads, just slightly. They say they are in talks with HTC currently regarding a solution. They have a list of people with the problem. They said to either expect a software update (not sure what good that would do, although if they uploaded some sort of calibration tool it would be good), or a text telling me to call them to discuss the matter further. That was on Friday, and they said a response would come in 5-7 days...
Hey guys and girls,
I got my brand new X1i on an O2 contract today, ordered through the internet.
However, when switching it on, the first thing that stands out is the screen isn't all black. The upper right hand corner fades to like a dull greeny tinge as if its under pressure or something.
After fiddling around with it, it seems to be the backlight as in bright light, the colours all look fine and black is black. This is also the cause if the backlight is put at it's dullest, but it's most noticable when its at it's brightest.
Is this a issue with all Xperias or just mine?
And is this serious and worth contacting O2 about or will it be okay?
BUMP.
Could anyone tell me simply if this is a common problem, if not, I'll ring O2 now.
A quick reply would be nice
I haven't seen it before and I haven't seen it reported before. If you think it looks out of the ordinary, too much to leave it be, you should indeed phone O2.
Cheers, I shall call now
Post a picture so we can compare and lets us know how it turned out, mkay? =]
Heres the best photos I can snap.
The first two don't really show it well, but the third is the best.
Trust me, when you first switch it on and the Sony Ericsson logo appears, the whole screen is black and that corner fades to that dull green colour. It stands out quite a bit, it's also noticable on the Panels screen.
If you have a dark photo showing, it can affect the colours on that too.
For such a pricey phone, I expect it to be flush black across the screen.
(They're big, so I left them as links. I left them big to show the detail)
Photo 1
Photo 2
Photo 3
I just got off the phone to O2, they get the phone from a third-party so I am expecting an email from them. The woman on the other end said, most likely they will swap it for a new handset at the door, or take it for repairs....but it will say in the email.
Ah, classic case of backlight bleeding. Send it back and you'll get a new one.
Well, hopefully, before next week is out I shall. Just waiting for that elusive email, they said I should have received it by Monday.
Thank you for you're help, I appreciate it
There was a thread on this, some have it too.
I have it as well, black light bleeding. I dont really mind it much since I rarely notice it.
Ive decided to leave it alone since my X1 is unlocked and it'd be a massive hassle to send it away to SE.
I'm pretty sure its common. Even high end LCD TVs have the problem sometimes.
I had it on my first x1 (which I dropped and got a new through insurance), and I've also got it on my new x1.
However, I barely notice it, so I'm okay with it
I wouldn't mind so much if it was white but its a green colour, thats more annoying.
It's gonna get sorted anyway, most likely, they'll swap it at the door for a new one.
I was looking for information about the SPB mobile shell and found this thread.
I also have this issue with the top right corner of the screen, especially when I switch the phone on (on the black startup screen with "experia" written in white).
After startup, I don't really notice the issue since this area of the screen is almost never black (except when switching panels and sometimes when watching videos, but it's hardly noticeable). I'm now wondering if I should return it or not, I got the phone on tuesday and already had to do a hard reset (and reinstall everything I had just installed before) because I couldn't send or receive text messages! I really hope this won't get any worse...
(My phone is a french version, and my carrier is SFR)
Ive had the same issue w/ one...i just returned to BestBuy yesterday and now the replacement is also doing this as well...1 day later
Me too, bugging me like crazy, but seems to be quite common.
- Anthony
Mine has it too but its really not a big deal. I've only noticed it on bootup.
Yeah, don't mind it on startup - who watches it start up?
But I notice it when using the camera (in the black border) and
when switching panels, that's where it's annoying.
- Anthony
yeaa, i got the same problem too. Went over to the sony ericsson centre and they don't have a clue what it was. They said they'll look into it, and thats it. No replacement.
Not happy
i live in indonesia by the way..
Mine too has the issue. Both upper corners are bleeding greenish. It's obvious when the screen is black, not only on start-up, all the time. For example, look at it when playing a movie trailer with really black scenes, it's there.
It has to do with the pixels, not the back-lighting, from what I understand of TFT functionality.
Remember the dead pixels issue on TFT screens? Well, the dead pixel means the transistor of at least one color out of the 3 (RGB) is dead, either locked closed or locked open (anyway, not being able to modulate the light intensity of the subpixel color), so the color is either missing or present at a fixed value, the overall color of the pixel not being the required one. In this case is an issue of mismatch of transistor parameters.
The GREEN pixels do not close completely to block the light. Being a progressive issue from one area to another, it's clear that the thin film transistors are progressively mismatched by the process errors. This is process error in the TFT technology (I work in microelectronics). The process masks can get errors (not the case here), or the masks are ok but the etching process is not properly adjusted. In my Xperia the bleeding gets progressive towards the corner, having a starting point like a center from where it spreads. That is because the etching involves chemicals and liquid flow to spread and cleanse those chemicals. My opinion is that the flow in the case of this particular TFT screen model is from the bottom to the upper side, where the upper corners are the bleeding areas for the chemicals and the effectiveness of cleansing is lower, combined with surface tension of the liquids. The transistors get progressively mismatched in parameters (beta factor) and since they all get driven with the same signal, they block the light less than the good ones. Nothing to do about it. Theoretically it might be possible to map out those pixels and provide a corrected voltage for the mismatched transistors (correction table in the GPU DAC ROM), but this is like tooth extraction through the ass hole (or replacing the spark plugs through the exhaust pipe). It's simpler to just get the ****ing screen right. Sorry guys, we are out of luck here. It seems the 800x480 3inch TFT's are not yet top quality, or at least the ones used by SE. I'm really frustrated that the manufacturer used a cheaper screen in a 600-800$ product. This is how a company can loose customers and get the image crumpled.
Left part of my screen doesn't respond to clicks! (Screenshot, issue area is on red)
Issue persists between roms (Tried GDX and stock).
A few minutes ago I realized that left side of my screen has some bright, so I compared right side (Photo) with left side (Photo).
No, that white bright is not wallpaper reflection. It's white on color wallpapers too and even on completely black wallpapers.
Any idea?
First thing that comes to my head - did you drop anything on it?
Secondly how long has this issue persisted?
sgt. meow said:
First thing that comes to my head - did you drop anything on it?
Secondly how long has this issue persisted?
Click to expand...
Click to collapse
1.- if you mean hit: all hits it had (almost none) were from about 15cm high.. nothing to worry about....
if you mean liquid: no
2.- about a year, because I thought it was a rom issue and I never used any other....
it has 1 year and 6or7 months
thanks for replying! i thought nobody was going to haha!
It's definitely a faulty screen or digitizer. If the issue persists across all ROMs and kernels (you don't have to check each one of them), then you should get your screen or digitizer (can't really put my finger on which is causing this) replaced.
F***.. So, there is no doubt its a hardware issue? Then i'll have to live with it -.-
Does anyone have issues with the touchscreen skipping every once in a while? Occasionally, there is an area on the lower half of the screen that seems to be insensitive, but if you start touching around it, it goes back to normal.
I've discussed this with some fellow Z1 owners and it appears to be a relatively common issue. There is some discussion that it may be due to overheating or a software issue.
Anyone else have this problem?
Had this once while my device overheated hard(~47-48°).
Not sure if I have to be concerned about that, because otherwise it works fine.
koopa101 said:
Does anyone have issues with the touchscreen skipping every once in a while? Occasionally, there is an area on the lower half of the screen that seems to be insensitive, but if you start touching around it, it goes back to normal.
I've discussed this with some fellow Z1 owners and it appears to be a relatively common issue. There is some discussion that it may be due to overheating or a software issue.
Anyone else have this problem?
Click to expand...
Click to collapse
Same here
Sent from my C6903 using XDA Premium 4 mobile app
At first I thought it was an issue with crappy screen protectors. The Z1 already has a anti-crack film on the screen so I thought that adding a poorly made screen protector would create too much distance from my touch to the sensor. However, I've tried replacing the screen protector and also asked other people with varying brands of screen protectors and it seems that the issue still persists.
The issue seems to occur most often on the password screen for me (which is particularly annoying).
I've had it too, lower half of screen does not register slides on login screen for a brief moment.. No overheat!
Sent from my C6903 using Tapatalk
No overheat here 2 but with the same issue.
Also the last days i think that all the screen sometimes is more insensitive than usual.I have to touch 2-3 times to do what i want.
I think that is a hardware issue.
Have it sometimes as well sadly! Can't figure out when exactly it's happening though..
I find it very annoying when I'm scrolling and at the bottom part of the screen, the scrolling becomes a click, which brings me to a place I did not intend to go to. Hope it's software, but can't imagine that.
Happens to me as well, regardless of device temperature. Based on the seemingly random nature of the issue, it should be a simple fix via software update. A similar bug persisted on the 2013 Nexus 7 devices when you laid them flat on a surface.
koopa101 said:
Does anyone have issues with the touchscreen skipping every once in a while? Occasionally, there is an area on the lower half of the screen that seems to be insensitive, but if you start touching around it, it goes back to normal.
I've discussed this with some fellow Z1 owners and it appears to be a relatively common issue. There is some discussion that it may be due to overheating or a software issue.
Anyone else have this problem?
Click to expand...
Click to collapse
Same problem here!!!
I think is a hardware issue. When you touch the alu frame the phone works fine. If the phone is on the table or in a cover the issue are immediately there.
Sorry for my bad english. Hope you understand
I noticed some small things and thought it was me but I guess this makes sense.
Could be worse, my previous Note 3 had multitouch issues and had problems register several fingers :silly:
Considering how common the issue appears to be, I find it hard to believe that this is a hardware issue.
I also don't believe it's related to overheating since it seems to happen even when I haven't used the phone at all for a long time.
It feels like a software issue to me since the issue sends to go away if you touch another section of your screen
koopa101 said:
Considering how common the issue appears to be, I find it hard to believe that this is a hardware issue.
I also don't believe it's related to overheating since it seems to happen even when I haven't used the phone at all for a long time.
It feels like a software issue to me since the issue sends to go away if you touch another section of your screen
Click to expand...
Click to collapse
When you touch the alu frame the issue is not there. Only when you use phone without touching the frame.
Must be some kind of hardware issue...
Sent from my iPad using Tapatalk HD
I am having the exact same issue. The weird thing is, is that it doesn't always fail to register my finger. I've gone a few days without it, then suddenly it's back again. Also in the Xperia Diagnostics app I could then see the phone failing to register a proper line, then 20 seconds later it's gone. Weird thing indeed.
Sent from my C6903 using XDA Premium 4 mobile app
nonamedk said:
When you touch the alu frame the issue is not there. Only when you use phone without touching the frame.
Must be some kind of hardware issue...
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
Is this the case? I don't think I've ever used my phone without touching the frame somehow.
koopa101 said:
Does anyone have issues with the touchscreen skipping every once in a while? Occasionally, there is an area on the lower half of the screen that seems to be insensitive, but if you start touching around it, it goes back to normal.
I've discussed this with some fellow Z1 owners and it appears to be a relatively common issue. There is some discussion that it may be due to overheating or a software issue.
Anyone else have this problem?
Click to expand...
Click to collapse
Yes, I have it as well.. First of all though, to reply to a lot of people on this thread, it happens regardless of "flat surface, touching the frame, overheating", or anything else. It seems to be completely random with me. Sometimes everything is perfect, then it goes nuts for no apparent reason whatsoever. I'm almost sure it's a software issue, and hope sony will address this issue soon!
it also happens sometimes to me.
the only thing that helps is to touch the ground of the ac power socket. it seems like the screen needs much more potential difference between the pointer and the screen itself and after a while of using it the pointer (you and your fingers) are more loaded.
thats my theory to it.
Jimmyness said:
Yes, I have it as well.. First of all though, to reply to a lot of people on this thread, it happens regardless of "flat surface, touching the frame, overheating", or anything else. It seems to be completely random with me. Sometimes everything is perfect, then it goes nuts for no apparent reason whatsoever. I'm almost sure it's a software issue, and hope sony will address this issue soon!
Click to expand...
Click to collapse
Unfortunately, unlike the rooting camera bug, it doesn't sound like Sony has even acknowledge it at all.
Exactly this.
http://www.youtube.com/watch?v=h0sqwwUoEPc
I often have to attempt inputting my password multiple times before I can finally get it right. I have since switched to PIN unlock. Really wish there was some sort of response from Sony.
I'd you're using pie then stop using it and retry the affected area. I had this issues because of the activation area causing certain keys on the keyboard to become non responsive.
Sent from my Z1.
Has anyone tryed the touchfwtool?
URL itechdestiny.com/xperia-touch-screen-solution-touchfwtools-apk-download/
My phone is on the way back from repair. They only have calibrated the screen.
Hello! I have somehow managed to get a reallllllly annyoing screen burn in on my G Flex. Its the status bar and another part under it that's maybe .7cm wide, going from side to side. It perfectly matches the blue Facebook "bar" thing and the Chrome webbrowser search field.
I wonder, how the hell could this happen? I know that it is an Oled display and that it risks getting a burn in, but I've never used it for an extended period of time, I just can't understand how it happend. All displaytypes can get burn-ins I've read, but they shouldn't get it from moderate use. Now is there any way to fix this? It i reaally annoying considering I payed alot of money for it. I have googled it and found nothing useful. Do you think it's possible to get a new device?
Cheers
Well i had a little at the the bottom i noticed and i turned the phone off for awhile and it got rid of it maybe you should try that and see if it works. Hope it helps burn in sucks.
HIT EM WIT DAT FLEX
Maybe it's just temporary image retention you see. Doesn't it go away after a little while? If you keep away from the home screen for a long time does the same burn-in still show?
dannejanne said:
Maybe it's just temporary image retention you see. Doesn't it go away after a little while? If you keep away from the home screen for a long time does the same burn-in still show?
Click to expand...
Click to collapse
It's definately not just temporarily, I've had it for maybe 2-3 weeks and not cared very much. Now though it starts to annoy me more and more.
I also shut off my phone every night for around 8 hours so, yeah, it's permanent... Could this just be a bad display as it is an early sample, or is this just how it is?
Grollman said:
It's definately not just temporarily, I've had it for maybe 2-3 weeks and not cared very much. Now though it starts to annoy me more and more.
I also shut off my phone every night for around 8 hours so, yeah, it's permanent... Could this just be a bad display as it is an early sample, or is this just how it is?
Click to expand...
Click to collapse
You shouldn't get permanent burn-in unless you use the mobile with maximum brightness all the time and letting it show static images most of the time. The screen is most sensitive to burn-in while it's new. You could try to exchange it if they accept it as a fault.
However you can also try to "wash" it out first. Put the phone on maximum brightness showing an 100% white screen. No statusbar or navbar just plain white all over the screen. Doing this for a few hours can get rid of burn-in.
dannejanne said:
You shouldn't get permanent burn-in unless you use the mobile with maximum brightness all the time and letting it show static images most of the time. The screen is most sensitive to burn-in while it's new. You could try to exchange it if they accept it as a fault.
However you can also try to "wash" it out first. Put the phone on maximum brightness showing an 100% white screen. No statusbar or navbar just plain white all over the screen. Doing this for a few hours can get rid of burn-in.
Click to expand...
Click to collapse
That's the annoying part, I have owned alot of phones with displaytypes from S-AMOLED to LCD and so on, and NEVER had this problem before. This phone has only seen normal, regular use and I always take care of my phones.
And this wash out thing, is it safe to do? I've read that it isn't safe for OLED/AMOLED displays, it could be total bs though, as it came from other threads that i read.
Grollman said:
That's the annoying part, I have owned alot of phones with displaytypes from S-AMOLED to LCD and so on, and NEVER had this problem before. This phone has only seen normal, regular use and I always take care of my phones.
And this wash out thing, is it safe to do? I've read that it isn't safe for OLED/AMOLED displays, it could be total bs though, as it came from other threads that i read.
Click to expand...
Click to collapse
Well nothing bad can really happen when you "wash" the screen that way. As long as you make sure ALL of the screen is white and have no statusbar or navbar present.
This technique is often used on Plasma TV's when they get burn-in. What happens is you "age" all of the pixels when doing this and sometimes it can get rid of burn-in. No garantuee for it though. But it never hurts to try. I've never heard that it's unsafe in any way. It's a normal thing to do.
This phone seems to have different screen revisions. I have two G-Flex at the moment and one of them is much more noticeably grainer in the texture even though they are on the same firmware. On one example I can hardly notice it if I don't look for it while the other one looks noisy as heck and I see it easily and can't ignore it. Really big difference between the two. The noisy one is also a LOT more prone to image retention. I will get rid of the one with the noisy screen for a good price and keep the good one only.
dannejanne said:
Well nothing bad can really happen when you "wash" the screen that way. As long as you make sure ALL of the screen is white and have no statusbar or navbar present.
This technique is often used on Plasma TV's when they get burn-in. What happens is you "age" all of the pixels when doing this and sometimes it can get rid of burn-in. No garantuee for it though. But it never hurts to try. I've never heard that it's unsafe in any way. It's a normal thing to do.
This phone seems to have different screen revisions. I have two G-Flex at the moment and one of them is much more noticeably grainer in the texture even though they are on the same firmware. On one example I can hardly notice it if I don't look for it while the other one looks noisy as heck and I see it easily and can't ignore it. Really big difference between the two. The noisy one is also a LOT more prone to image retention. I will get rid of the one with the noisy screen for a good price and keep the good one only.
Click to expand...
Click to collapse
Ah, well I'm going to try that then! And btw, my statusbar has burned in, but not my navbar buttons... Kinda weird, huh?
And I think that I have the "bad" revision, as my screen is REALLY grainy at lower brightness and when displaying dark images. If this problem doesnt solve I'll try to send it in, and if they replace it I hope that I get a less grainy one, even though that I don't really care about that haha. I'll run in a couple of hours and come back with results!
Grollman said:
Ah, well I'm going to try that then! And btw, my statusbar has burned in, but not my navbar buttons... Kinda weird, huh?
And I think that I have the "bad" revision, as my screen is REALLY grainy at lower brightness and when displaying dark images. If this problem doesnt solve I'll try to send it in, and if they replace it I hope that I get a less grainy one, even though that I don't really care about that haha. I'll run in a couple of hours and come back with results!
Click to expand...
Click to collapse
Quick update, I can now see when displaying a full white image that there is minor burn ins all over the screen... This is not acceptable for an expensive phone...
Grollman said:
Quick update, I can now see when displaying a full white image that there is minor burn ins all over the screen... This is not acceptable for an expensive phone...
Click to expand...
Click to collapse
I believe you have a defective display then. Even my worse panel does not suffer from permanent burn-in. It all goes away in seconds.
I've had this happen last night on my flex where I was watching a movie that was letterboxed, half way through and I had to reload the movie due to a bathroom break and noticed the letterboxing in Facebook. But as of today its gone.
Sent from my LG-D959 using Tapatalk
I have horrible image retention on pretty bad on mine primarily the onscreen softkeys. When I go in a game after I've been browsing the web I can clearly see a line where the soft keys bar is and clearly make out all three buttons. It's horribly annoying and I'm wondering if it's a defective phone or is this just the crappy way the G FLEX is?