Can't send MMS - OnePlus 3T Questions & Answers

Received my OnePlus 3T yesterday. Love the phone and all seems to be working well. The only problem I'm having is with MMS. I've tried two different texting programs (Chomp and Android Messages) and neither can send or receive a photo.
The APN was set up correctly by default. I also tried creating an APN with the same settings and still doesn't work. Also, my APN settings perfectly match the APN settings on my wife's Honor 8 phone -- she can send and receive MMS but I can't.
Finally, I called my carrier (Telus / Canada) and we went through the settings one at a time and confirmed all is well. They were stumped. Since it is not a Telus purchased phone, there wasn't anything else they could do.
Any thoughts on what could be causing problems with sending / receiving pictures with MMS? Anybody else having this problem?
Help is appreciated -- thanks!

Related

MMS apn settings

Ok so I had to do a factory reset on my nexus for an unrelated reason. I am on the web2go data plan and I had my apn settings for data and another for mms. Everything was working fine until I did the reset. I entered the same settings and now I cant send or receive any mms's. Here are my settings for my mms:
Name: T-Mobile US-MMS
APN: epc.tmobile.com
APN type: mms
Everything else is set to default. This kinda sucks because some long text messages that I send or receive are converted to mms. So any help on how to get my mms back. I would feel cheated having a superphone with no mms *cough iphone <3.0 cough*
I had a stock Nexus One ROM and then flashed the Desire one... since I've flashed my MMS has not been working either... and I definitely have the correct APN settings, I've tripple checked it!
Problem solved. I forgot to put default as apn type for data access.
Above do you have the same settings above as mine? Also did you try reboot? Was mms fine before you flashed rom?
My settings are different as I'm using Vodafone NZ but I've looked up the information and I'm 100% sure I've got it correct... Are you saying your MMS didn't work until you changed the APN type for your data APN to default??
And yeah I was able to PXT and 3G when I first got my Nexus One, after I flashed the Desire ROM I lost 3G and PXT... When I set the correct APN I managed to get 3G working but still no MMS
I am having the same issues on tmobile us. I can not get the pictures to download. Before I had some settings wrong, after fixing them I do not get the error anymore, but I do not get to download the message. Anyone have any ideas or solutions yet??? I am using Modaco Aplha 19
I am having the same issues on tmobile us. I can not get the pictures to download. Before I had some settings wrong, after fixing them I do not get the error anymore, but I do not get to download the message. Anyone have any ideas or solutions yet??? I am using Modaco Aplha 19
What about sending MMS? If I try to send an MMS it just sits there loading forever and never sends (This is using handcent) and when I try to download an image it just says downloading forever... :/
I'm relieved to hear someone else has a similar issue on Alpha 19.. Means its more likely to be a software issue and not something to do with my provider !
guys - you'll probably get more help if you search/post your issue in the MoDaCo Alpha 19 thread vs. starting a new one. this - unfortunately - is a common issue with this version of the ROM. it seems to be an inconsistent issue as well; sometimes i can send/receive without a problem other times i can't.
Vodafone, Nexus One and SMS/MMS (PXT)
LevitateJay said:
My settings are different as I'm using Vodafone NZ but I've looked up the information and I'm 100% sure I've got it correct... Are you saying your MMS didn't work until you changed the APN type for your data APN to default??
And yeah I was able to PXT and 3G when I first got my Nexus One, after I flashed the Desire ROM I lost 3G and PXT... When I set the correct APN I managed to get 3G working but still no MMS
Click to expand...
Click to collapse
Given the problems experienced by Vodafone users with HTC mobiles, I have posted my solution to this thread: http://forum.xda-developers.com/showthread.php?t=901491

Is this just because i have froyo?

I cant send mms to my wife's slide, my two friends' nexus ones, my other friend's iphone 3g, my other friend's iphone 3gs, my other friend's evo OR my mom's g1. I havent tried sending an mms in a while but i do remember problems on all of my android phones.
This really shouldnt be a problem right? Isnt this a pretty basic function of a super phone?
Ive tried everything i can think of, any ides? I really like this phone and im glad to hear about the forthcoming UI overhaul, but id rather the basic functions of the phone be dependable first. Any help would be awesome, perhaps there is a simple setting i havent thought of, although im pretty sure mms has worked in the past... thank you
What service do you have, does it include MMS? Is your APN setup correctly? MMS works fine for me, both sending and receiveing on T-Mobile.
I have never had a problem sending MMS via TMo.
Are you using Hancent or the stock msg? I have discovered that you have to make sure you change the settings for it to reduce it to send max mms size is 200k or else it won't go through. Most carries allow max of 250k mms size. Hancent has default of 1M.
ok thanks for the help. im on stock, i have tmobile with mms included with my service, also i receive mms fine.
How do i change the size limit and what should the apn be? i looked in the settings in the message app but couldnt find size limit...thanks
Your best bet is to call t-mobile @ 611 from your phone. When I switched from my iPhone 2g to my nexus recently, they fixed my internet and settings account-side to work with android. Worth a shot.
The default APN is T-Mobile US epc.tmobile.com
wdfowty said:
Your best bet is to call t-mobile @ 611 from your phone. When I switched from my iPhone 2g to my nexus recently, they fixed my internet and settings account-side to work with android. Worth a shot.
The default APN is T-Mobile US epc.tmobile.com
Click to expand...
Click to collapse
will do, thanks

Anyone managed to send an MMS yet

Just tried but didn't work.
Called O2 looks like there is only provisioning for data networks not MMS APNs
When you try to add an APN you get three fields
APN :
User name:
Password:
Tried putting the O2 settings in with O2 second line support and nope can't be done as no server address etc is available .
Anyone else managed to send an MMS ? Apparently some people on O2 cant even send texts due to software problems with this phone .
i've recieved an mms, not tried sending one though.
Can confirm that MMS is both receiving and sending as well as SMS
Hd7uk said:
Can confirm that MMS is both receiving and sending as well as SMS
Click to expand...
Click to collapse
looks like giffgaff uses could be stuffed as it works here too, though doesn't sending a text saying 'Settings' to 2020 on giffgaff get the settings sent to the phone?
or could try the htc connection setup from the market that may get the settings for you
MMS & text working fine for me.
the op should try the HTC Setup App from the hub, select the giffgaff settings ok it all and then powercycle the phone, hopefully that should work.
Can someone please give me their or tell me what settings they have at the bottom under edit or add APN in the |Network setup as I've tried both hard reset used GiGaf and O2 Pre and Post pay settings
Thanks
Hey,
I can confirm all is working now, i am able to send and receive mms on my giffgaff sim, some reason i just had to use the htc connection setup again, selecting giffgaff and it worked fine. Didnt even have to reset the phone!!
Ok , Hard reset the phone twice and now its working .
Seems something is not quite right here but it works now

[Q] Can't get pictures in MMS

Hi All,
I'm using an xt862 on Koodo Mobile in Canada. They give you the APN settings to put into your phone, so my 3G data works fine. I can also send and receive all kinds of MMS except that I can't receive any pictures. I can send them just fine, and I can even receive sounds, but if anyone ever sends an MMS with a picture, then the message just disappears into the abyss.
Does anyone know why this is? I've tried it with both the stock messaging and GOSMS with the same result.

Anyone having trouble sending MMS?

I received my Mi9 global version and inserted my SIM card. Had to enter my own APN as the default APN values were incorrect.
I have a great day connection. Can receive MMS, buy cannot send MMS.
I have played with the data restriction permissions in app info, buy nothing seems to help.
Any advice out there?
Hi,
Same here but it perfectly works with the google sms app...

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