Database Develop

Huawei P9 issues with Nougat

Since updating my device to nougat beta it's had constant issues.
- Can't connect to any PC unless in recovery mode
- no themes will work
- Cant play back recorded videos
- battery drain
Etc.....
Tried to downgrade back to MM but no method seems to work.
Have tried doad method with internal and external SD Card, all updates get to 51% then fail
Have tried both L09C432B136 and B166. Both are full stock roms and still nothing.
Any help would be much appreciated

This problems looks ordinary :/ ...as you know Nougat is not fit for P9 -yet-, and your Nougat version is not official.
Did you try HiSuite for the turn to Android 6 (official).
Also i think you can downgrade your device with this tool... (it's only a suggestion).
http://forum.xda-developers.com/p9/development/huawei-p9-p9-plus-firmware-updater-t3435873

peremeci said:
This problems looks ordinary :/ ...as you know Nougat is not fit for P9 -yet-, and your Nougat version is not official.
Did you try HiSuite for the turn to Android 6 (official).
Also i think you can downgrade your device with this tool... (it's only a suggestion).
http://forum.xda-developers.com/p9/development/huawei-p9-p9-plus-firmware-updater-t3435873
Click to expand...
Click to collapse
My phone won't connect to hisuite unless in recovery mode, have tried restoring it but doesn't work :/ have already looked at that tool and its unable to downgrade Nougat

Android Nougat L19C185B361 through Firmware Finder

Hi Guys,
Firmware finder shows L19C185B361 update but does not install, fails at 38%
Downloads and unpack okay but fails at install!
My P9 is currently on L19C185B210.
Can anybody else try?

MotoXoom said:
Hi Guys,
Firmware finder shows L19C185B361 update but does not install, fails at 38%
Downloads and unpack okay but fails at install!
My P9 is currently on L19C185B210.
Can anybody else try?
Click to expand...
Click to collapse
Same happened with me then I followed the steps at this post and I am finally on Nougat
forum.xda-developers.com/p9/help/p9-7-0-nougat-update-eva-lo9-b182-t3539754
*******IGNORE: L09, not L19, can't delete post **********

C185B361 ,today's date
http://update.hicloud.com:8180/TDS/data/files/p3/s15/G1256/g104/v73882/f1/full/update.zip

spring80 said:
C185B361 ,today's date
http://update.hicloud.com:8180/TDS/data/files/p3/s15/G1256/g104/v73882/f1/full/update.zip
Click to expand...
Click to collapse
That stops at 5% :crying:

MotoXoom said:
That stops at 5% :crying:
Click to expand...
Click to collapse
you are right... I think, we have to wait for the right firmware....

Okay,
I have played around further with the newest L19C185B361.
Here is what i got so far:
Update through Firmware Finder is at this stage useless! Update will stop at 38% and or 5%
Update through forced update using Dialer *#*#2846579#*#* yields the same result! Stops at 38% and 5%!
Flashing through TWRP works but couple of error messages " unmount /cust failed" and "mount /cust failed"
Phone boots into Nougat but no keyboard on setup so no chance to setup google as speech is useless for setting up
Also shows NRD90M Test Keys as build!
Have to admit so that EMUI 5 looks good
Roll back seems to work with rollback package and full package of L19C185B210....does take a view times til it sticks!
Waiting for official Update over EMUI Updater

MotoXoom said:
Okay,
I have played around further with the newest L19C185B361.
Here is what i got so far:
Update through Firmware Finder is at this stage useless! Update will stop at 38% and or 5%
Update through forced update using Dialer *#*#2846579#*#* yields the same result! Stops at 38% and 5%!
Flashing through TWRP works but couple of error messages " unmount /cust failed" and "mount /cust failed"
Phone boots into Nougat but no keyboard on setup so no chance to setup google as speech is useless for setting up
Also shows NRD90M Test Keys as build!
Have to admit so that EMUI 5 looks good
Roll back seems to work with rollback package and full package of L19C185B210....does take a view times til it sticks!
Waiting for official Update over EMUI Updater
Click to expand...
Click to collapse
Hi friend, I have the same problems, but I try new and official updates about "Firmware Finder" apk. First I see this firmware with date 30.12.2017. I try to flashing... After 38% stopped. Then, yesterday, I see another, second firmware, with date 18.01.2017. I try to flashing... After 5% stopped... I dont know why, and also I dont know why this problems with this updates to Nougat... I dont have problems with flashing with firmwares before...

multiturk said:
Hi friend, I have the same problems, but I try new and official updates about "Firmware Finder" apk. First I see this firmware with date 30.12.2017. I try to flashing... After 38% stopped. Then, yesterday, I see another, second firmware, with date 18.01.2017. I try to flashing... After 5% stopped... I dont know why, and also I dont know why this problems with this updates to Nougat... I dont have problems with flashing with firmwares before...
Click to expand...
Click to collapse
everyone same here,just wait for an official update to come.stay tuned

spring80 said:
everyone same here,just wait for an official update to come.stay tuned
Click to expand...
Click to collapse
Hi, I found I new website with many firmwares... There is one (= L19C185B361) as OTA... I download this and after then I will try to flash this one...
You can try to, if you like :
http://hwmt.ru/oth/HWFF/info/view.php

multiturk said:
Hi, I found I new website with many firmwares... There is one (= L19C185B361) as OTA... I download this and after then I will try to flash this one...
You can try to, if you like :
http://hwmt.ru/oth/HWFF/info/view.php
Click to expand...
Click to collapse
Not working too... it stopped after 5%... I give up with flashing and waiting for a nougat firmware without problems OR I will stand on my firmware: L19C185B210....

L31C432B370 OTA UPDATE Thanks to Prem222

This was posted just now in my thread and is currently downloading an OTA update. I think it deserves its own thread and thanks.
"how to
In Europe, try this :
Open Hicare, update Hicare, agree to terms of system update, download and update to b370 or b 371."
Its a 1.99GB file so presumably complete with data as well

Is your phone a single sim or dual sim? Exact version of firmware?

My phone is twin sim and was C432B160. Can confirm that download complete, reboot and after about 10 seconds of 0% and verify has moved to 62% and verifies again, holds for about 45 seconds and says installing but stays on 62% till it jumps to 98% and then report success. Now rebooted and optimising. More to follow

Confirm success and no data loss. Just going through apps to check. Cannot give enough credit to Prem222 for finding this method.
Dual sim still active

Good! Is the firmware version B370 or B371?

I installed this update without problems, but now bluetooth does not work anymore, I can't even activate it. Does anyone else have this issue?

Its 370

Bluetooth is working.

No updates available.

Some details:
worked for VNS-L31C432B160 > VNS-L31C432B370, (dual sim).
Took a while.
As for 1,5 hour of using everything seems to be working.
Bluetooth - calls and sending attachment ok.
Both sims ok.
Calls ok.
Camera, flash etc ok.
Huawei share works ok.
In the phone manager there is a virus scan ( by Avast).
Thanks goes to SirBeherit from forum.android.com.pl
Looks very fresh

This is not working for VNS - L21C432B336 right?

vns-l31c432b161 to b371 (single sim) in upgrade, thank you man
Edit downloaded but fail update

There is no update on my VNS-L21C432B160... any suggestion?
I also tried to change the location in the HiCare app but that isn't working.

prem222 said:
Some details:
worked for VNS-L31C432B160 > VNS-L31C432B370, (dual sim).
Took a while.
As for 1,5 hour of using everything seems to be working.
Bluetooth - calls and sending attachment ok.
Both sims ok.
Calls ok.
Camera, flash etc ok.
Huawei share works ok.
In the phone manager there is a virus scan ( by Avast).
Thanks goes to SirBeherit from forum.android.com.pl
Looks very fresh
Click to expand...
Click to collapse
I have no keyboard (i tried to factory reset but it fail) , what should i do?
Before using this method i installed stock rom so i was unrooted and i had locked bootloader...i can't understand why it happened...
The update size was like 1.25 gb.

I have mm b161 with root and recovery twrp. What should i do to update to nougat 371?

Nope, no updates available (C432, Austria). April fool's?

When I flashed back to 161 from 360, I didn't get the OTA update as well, so I just downloaded the required files and flashed it myself via TWRP (because dload wouldn't accept the files for diff version?). Works well, better than B360.
Here are the versions:
B370 - for VNS-L31C432.
B371 - For VNS-L11C432.
If anyone wants to try flashing themselves, I could link the update and hw_eu files (I also factory reset after install, so all files and apps were gone, though the OTA may possibly not do that, have never tried an OTA).

Link me files please

L31C432...Marshmallow rooted
1.Download Hicare app from Playstore
2.Download B370 trough Hicare
3.Upgraded B370 via Hicare
4,Phone booted to twrp
5.Unpacking B370....
6.Phone booting (new boot image)
7.Optimizing system
8.Phone booted okay...

Anything for VNS-L21?

p20 pro stuck on firmware (Cant update)

My P20 pro CLT-L29 432 is stuck on 9.0.0.47 and has been for months USB, Hi Suite methods do not work neither has OTG so far bootloader is locked and FRP is locked even after removing google account and resetting the phone
Any Ideas?

I am also stuck on 9.0.0.286 and it doesnt tell me to update from OTA or HISuite..
Also for some reason the update information are missing. It says "no information" instead of " security patch etc"
I also did a factory reset but it didnt help...
Maybe some could give an advice.

same here no info and 9.0.0.286 version in austria
Iv asked huawei service yesterday they say that is no problem and update will be made by imei number and I have to wait so I don't know what to believe
Grazeholder said:
I am also stuck on 9.0.0.286 and it doesnt tell me to update from OTA or HISuite..
Also for some reason the update information are missing. It says "no information" instead of " security patch etc"
I also did a factory reset but it didnt help...
Maybe some could give an advice.
Click to expand...
Click to collapse

no info
patch no information provided

From my observations, if phone is updated through a method other than OTA(Hisuite PC included), there will be no info about update in phone updater. Also, OTA might not work (my phone was stuck on 191 when I bought it second hand, no OTA, but imediately updated to 286 when connected to Hisuite PC. Didn't have update info with 191 and still no info with 286. Never received an OTA this whole time)
Didn't receive OTA for 9.1 and force updated using Firmware finder and modded Hisuite(to 311). Still no info after that.

Today Iv contacted huawei and they've said my serial number is ok and they will push send me the update. Iv tried all methods FF patched hisuit to instal no success.

dejandoggy1 said:
Today Iv contacted huawei and they've said my serial number is ok and they will push send me the update. Iv tried all methods FF patched hisuit to instal no success.
Click to expand...
Click to collapse
Let us know if that will work so i can try do the same and contact them

any luck?

How did you contact Huawei? I used the website a few weeks ago but never got a reply.

Iv contacted Huawei from Hicare app tells you in which huawei centar can you call and you can also chat online with them. Try from hicare app quick services
fatgit said:
How did you contact Huawei? I used the website a few weeks ago but never got a reply.
Click to expand...
Click to collapse

dejandoggy1 said:
Today Iv contacted huawei and they've said my serial number is ok and they will push send me the update. Iv tried all methods FF patched hisuit to instal no success.
Click to expand...
Click to collapse
dejandoggy1 said:
same here no info and 9.0.0.286 version in austria
Iv asked huawei service yesterday they say that is no problem and update will be made by imei number and I have to wait so I don't know what to believe
Click to expand...
Click to collapse
dejandoggy1 said:
Iv contacted Huawei from Hicare app tells you in which huawei centar can you call and you can also chat online with them. Try from hicare app quick services
Click to expand...
Click to collapse
did they push a update?

Tonight received by regular OTA in Austria

I contacted Huawei support via Hicare app (Chat) and told them that I didn't received any OTA update since April security patch this year, the last update I did was via Hisuit from 9.0.0.270 to 9.0.0.286 (which was my/Hisuit mistake because the update was not planned for my device) CLT-L09C432, and I didn't get any OTA since then.
I was told through phone call, after receiving information via Remote Smart Diagnostic, that they have informed the Huawei software development department about the problem, and I should get my update during this week.
I waited till Wednesday but nothing happened, then I backed up all my data via Hisuit, downgraded to 9.0.0270 via Firmware Finder Hisuit (Hacked version ) did a factory reset.
After logging in got notification for 9.0.0.293 did the update successfully, after the update got notification for update to 9.1.0.311, again did updated successfully, and last after the update got notification for update to 9.1.0.328 (August security patch) also installed successfully, and phone is running smoothly.
So who else is stuck on the 9.0.0.286 or older version this might do some trick with updating the phone via OTA eventually.
Have a nice day.
Just my 2 Cents.

sPEADy said:
I contacted Huawei support via Hicare app (Chat) and told them that I didn't received any OTA update since April security patch this year, the last update I did was via Hisuit from 9.0.0.270 to 9.0.0.286 (which was my/Hisuit mistake because the update was not planned for my device) CLT-L09C432, and I didn't get any OTA since then.
I was told through phone call, after receiving information via Remote Smart Diagnostic, that they have informed the Huawei software development department about the problem, and I should get my update during this week.
I waited till Wednesday but nothing happened, then I backed up all my data via Hisuit, downgraded to 9.0.0270 via Firmware Finder Hisuit (Hacked version ) did a factory reset.
After logging in got notification for 9.0.0.293 did the update successfully, after the update got notification for update to 9.1.0.311, again did updated successfully, and last after the update got notification for update to 9.1.0.328 (August security patch) also installed successfully, and phone is running smoothly.
So who else is stuck on the 9.0.0.286 or older version this might do some trick with updating the phone via OTA eventually.
Have a nice day.
Just my 2 Cents.
Click to expand...
Click to collapse
How did u do the hisuite method

TheDevGuy9497 said:
How did u do the hisuite method
Click to expand...
Click to collapse
https://forum.xda-developers.com/tools/general/huawei-firmware-finder-team-mt-t3469146/page144 have a look at that, it's very clear and self explanatory, good luck.

sPEADy said:
https://forum.xda-developers.com/tools/general/huawei-firmware-finder-team-mt-t3469146/page144 have a look at that, it's very clear and self explanatory, good luck.
Click to expand...
Click to collapse
i just get "failed to update"

I'm stuck on 311. Asks me to update everyday also at the end it says patched 01. I'm on 9.1 now but I've not noticed any changes from emui 8. Nothing sticks out, nothing has improved. I'm thinking it's not installed the firmware which was around 400mb because it takes less than 1 minute to download then less than a minute to install. Once it's installed, it asks to download and install again, every day for 2 months. I don't have access to a pc anyone help with this? Or how can I install beta 10 emui in the UK

Huawei P9 attempted upgrade "the update package does not exist"

Hi all,
How are you?
I have spent soooo many hours trying to upgrade my new old stock Huawei P9 EVA-L09, its driving me absolutely crazy. When I bought it, like an idiot, I didn't check the Android Version, which I discovered was 6. So, I did oodles of research, gathered the right tools, downloaded the suggested updates and started.
I successfully upgraded to the latest android 6 (L09C432B210), but I tried many versions of Android 7, but to no avail. I eventually found a version of Android 7 called 'L09C432B322' that worked, but when I checked it says 'NRD90M test-keys', which is EMUI 5, Android 7; it is a fully functioning version of Android 7 but it is a pre-release version I believe, and neither the 'Files' option nor the 'Update' option are available on it, which is a pain. I have now tried a total of 23 different update versions, but no success, and with exactly the same issue with the update process, saying that it cannot update using that version (not precise wording!).
A couple of days ago I accidentally ended up on the phone update screen, the one with the big circle, while I was trying to get in to TWRP (fat fingers...). It sat there for an age doing absolutely nothing (aside from the circle spinning), not even failing, and I didnt even have an update file in 'dload' on my SD Card (not that I'm aware of), so I pressed the power button and shut it off. Now when I try to update, using either update.app via manual update or update.zip via HWOYA7, any update at all tbh, even old ones that I know failed but at least the update file was seen by the phone & process, it tells me the install failed and 'the update package does not exist'. I thought it may be a file extension association issue in Windows 10 (not sure how, just clutching at straws), so I reset the associations to Windows default, but that did not work. At around about the same time of the update issue starting, I couldn't say for sure when as I wasn't paying enough attention, I started using the HWOTA7 tool, which too gave the same result of 'the update package does not exist'.
Did HWOTA7 cause this? Did I cause this inadvertantly? Has a broken update.app caused this? I simply do not know and am hoping one of you fine people may be able to help me. Is the process looking in a different place to where either HWOTA7 puts the file (not changed from default) or where I put the file (SD Card 'dload')?
The reason I'm trying to update is because Android 7 is no longer supported by Google and one by one apps are disappearing from Google Play, so I'd like to update to Android 8 (Oreo). There lays another fine issue as I cannot find a version of it anywhere, not since Huawei removed the updates from its site a couple of years back. Not that any update will work of course...
I've never known a phone to be so difficult to get the correct software for and to ultimately upgrade. I even managed to update an LG G5 around 2 years ago when there were no official updates, but this Huawei P9 is just silly...
I think the update process should be this, update to the latest possible Android 6 then 7 for the P9, rebrand to the AL10 and, update to the chinese Oreo and then overlay the Kirin fix (I think); is that correct?
Thanks folks.
Paul.

Hey @vorlockfoss can you send me the B322 that you have found in order to update from B210 Marshmallow to Nougat?
Huawei's firmware servers were taken down only last quarter of 2020 so october/november/december 2020 around those months.

Hi W00fer,
How are you?
B322 is the version I downgraded from, back to C900B300. If you have B210 then you'll need B386;
HWOTA.zip | by Tecalote for P9
there are instructions in the folder. It includes the full firmware for EVA-L09 C432 B386 - for update from Android 6 to Android 7. For example from b182 or b210 to b386.
androidfilehost.com
I've responded more completely to your other message, so if you need further advice it may be better to reply there and I'll do what I can to help. I will update this thread after we've finished, just to keep it tidy.
Thanks,
Paul.