B123 update - not received? - Huawei P10 Questions & Answers

I'm on L09C432 and still haven't received the B123 OTA update yet. Should I be worried? Anyone else in the same situation?
My version is still B113. Not done any funny business to the phone software. I did buy the phone in Germany sim free and using it in the UK day to day... does that impact firmware rollout?

No idea if I should be expecting an update. In Thailand, currently using VTR-L29C636B120.

No update too. L09C432 from Belgium.

Belgium too ... No update B123 still un B113

OK, I feel less worried now! Looks like Huawei are really slow in rolling out B123... and also B120!

latest software is B130 and battery life is improved.

Just received the VTR-L29C636B133 update (Thailand)

Im on B123 in Hungary, Europe

Hey all. I picked up a sim free version here in the UK (L09). I still seem to be running B120 and the device is not picking up any new updates. I spoke to Huawei and they say B162 is the latest version they are endorsing. Phone or Hi Suite not picking up anything.

youagain said:
Hey all. I picked up a sim free version here in the UK (L09). I still seem to be running B120 and the device is not picking up any new updates. I spoke to Huawei and they say B162 is the latest version they are endorsing. Phone or Hi Suite not picking up anything.
Click to expand...
Click to collapse
I'm in exactly the same boat, purchased mine SIM free from CurrysPCWorld - still on B120 and no updates are found whatsoever! Really frustrating - have tried firmware finder and it finds all the latest versions but all fail installation!

MATTJCLEM said:
I'm in exactly the same boat, purchased mine SIM free from CurrysPCWorld - still on B120 and no updates are found whatsoever! Really frustrating - have tried firmware finder and it finds all the latest versions but all fail installation!
Click to expand...
Click to collapse
Hi, I have the same phone from Currys and I updated it with FF without problem to B179. Then joined the Beta program. After that I did a rebrand to L29 for DS functionality. Then flashed the L09 OEMinfo.bin ( still have DS function ) and after a couple of days I was able to update to Oreo Beta through OTA. But the project in the Beta app is missing.

Related

Still no official 7.0 Nougat update global release?!

Why is Huawei so slow in making the official 7.0 update available for every P9 user? A few people have already received it so how come the majority still don't have said update?
blitzball said:
Why is Huawei so slow in making the official 7.0 update available for every P9 user? A few people have already received it so how come the majority still don't have said update?
Click to expand...
Click to collapse
I'd like to know too.
blitzball said:
Why is Huawei so slow in making the official 7.0 update available for every P9 user? A few people have already received it so how come the majority still don't have said update?
Click to expand...
Click to collapse
Because its not just up to Huawei to send out these updates. If you have a branded phone, the update will actually come from the carrier, this is why the global models (C432 and C636) were the very first to get EMUI 5.0, because these are international models and the updates usually comes directly from Huawei. If you have a Vodaphone branded phone, then you are really waiting on Huawei sending the firmware to Vodaphone and then Vodaphone will need to do their testing to make sure it works (this sometime takes months, even up to a year) with their frequencies and services. So if you are on anything but C432 and C636, its not Huawei's fault you havent got EMUI 5.0, its your carriers fault.
Z-Blade said:
Because its not just up to Huawei to send out these updates. If you have a branded phone, the update will actually come from the carrier, this is why the global models (C432 and C636) were the very first to get EMUI 5.0, because these are international models and the updates usually comes directly from Huawei. If you have a Vodaphone branded phone, then you are really waiting on Huawei sending the firmware to Vodaphone and then Vodaphone will need to do their testing to make sure it works (this sometime takes months, even up to a year) with their frequencies and services. So if you are on anything but C432 and C636, its not Huawei's fault you havent got EMUI 5.0, its your carriers fault.
Click to expand...
Click to collapse
Would you happen to know if EVA-L19C605 is an international model? I'm not seeing any branding on it, haven't received an update though.
Z-Blade said:
Because its not just up to Huawei to send out these updates. If you have a branded phone, the update will actually come from the carrier, this is why the global models (C432 and C636) were the very first to get EMUI 5.0, because these are international models and the updates usually comes directly from Huawei. If you have a Vodaphone branded phone, then you are really waiting on Huawei sending the firmware to Vodaphone and then Vodaphone will need to do their testing to make sure it works (this sometime takes months, even up to a year) with their frequencies and services. So if you are on anything but C432 and C636, its not Huawei's fault you havent got EMUI 5.0, its your carriers fault.
Click to expand...
Click to collapse
But mine is a L19C636 still no updates it's from a carrier though so maybe that's why?
vyper4 said:
Would you happen to know if EVA-L19C605 is an international model? I'm not seeing any branding on it, haven't received an update though.
Click to expand...
Click to collapse
There is a way to check but I cant remember how but I dont think it is an international model. Even if it has no branding, does not mean its an international version as well. It may be up to your local carrier to push through the update.
blitzball said:
But mine is a L19C636 still no updates it's from a carrier though so maybe that's why?
Click to expand...
Click to collapse
I am not 100% sure that the L19 Nougat firmware has started rolling out or not but I do know the L09 (both C432 and C636) has been officially rolled out. If you do some research into it and the L19C636 is getting the official Nougat update, I think there is a way to request for a firmware update via HiSuite.
Did not see the above answer, wrote the same, sorry. P.s. Both me and my friend got update via HiCare, not through settings.
Z-Blade said:
There is a way to check but I cant remember how but I dont think it is an international model. Even if it has no branding, does not mean its an international version as well. It may be up to your local carrier to push through the update.
I am not 100% sure that the L19 Nougat firmware has started rolling out or not but I do know the L09 (both C432 and C636) has been officially rolled out. If you do some research into it and the L19C636 is getting the official Nougat update, I think there is a way to request for a firmware update via HiSuite.
Click to expand...
Click to collapse
I have a L09C432 and live in the UK. Still no update!:crying:
Just go mine today, C9432B378. Ireland, came from HiCare app so check that out
hicare app shows no updates. Changed region to Ireland and still nothing. What a algorithm.....
Gesendet von meinem EVA-L09 mit Tapatalk
I emailed the following to Huawei UK a few days:
Hi,
When is v7 android going to be released for unbranded Huwaei P9 in the UK.
We are so far behind... Others have had updates ages ago.
Thank
They sent the following reply:
Dear Customer,
Thank you for contacting Huawei UK Customer Care.
In response to your query, all the Huawei P9 European devices are planned to receive the Android Nougat update. However, at the moment we do not have any official release date. As soon as your device will be ready to update you will receive a notification and you will be able to commence with the installation process.
I trust that the above information will be helpful. Of course, if you have any other queries, don't hesitate to contact us and we'll be happy to assist.
Best regards,
Jason
Huawei Customer Care Team
in Finland, official EVA-L09 OTA-update is out earlier this week....i'm not updated, because don't know if it can root or not.
Seems like everyone else in Europe is getting it.
Sadly, we in the UK are still waiting!
tmohammad said:
Seems like everyone else in Europe is getting it.
Sadly, we in the UK are still waiting!
Click to expand...
Click to collapse
Actually you are not alone, here also in the Philippines although Huawei stated that the Nougat update for L19C636 is already out but not everyone is getting it. I myself (using L19C6363) still not getting the update from the Updater nor in HiCare app. Huawei stated that the update is being pushed batch by batch. Since I got tired of waiting I was able to update by using Huawei updater and HiSuite. But still I recommend to wait for the announcement of Huawei to release the update in your region, there are some who use the Huawei updater got their device brick.
[delete]
I live in Africa, every time I look for the update in HiCare or in the settings, there is nothing. In HiCare I switched from continent to europe then i took France as a country, i erased the cache in the application and i restarted the update request right after i In the B378.
If it can help.
This is a trick that was given to me by a member who often comes to the forum and who had done the update in the same way, thanks to him he will recognize himself.
I have an EVA-L09C432B375, my old version was the B185.
Excuse my bad English.
Updated today my EVA-L09C432 from B360 to B378 (Telekom Slovenia)
I spoke to a guru from O2 UK who actually had a p9 and was informed that the update from O2 will only be released the middle of next month. Long time to wait.?
jidamo said:
I live in Africa, every time I look for the update in HiCare or in the settings, there is nothing. In HiCare I switched from continent to europe then i took France as a country, i erased the cache in the application and i restarted the update request right after i In the B378.
If it can help.
This is a trick that was given to me by a member who often comes to the forum and who had done the update in the same way, thanks to him he will recognize himself.
I have an EVA-L09C432B375, my old version was the B185.
Excuse my bad English.
Click to expand...
Click to collapse
Doesn't work.
wards5150 said:
I spoke to a guru from O2 UK who actually had a p9 and was informed that the update from O2 will only be released the middle of next month. Long time to wait.
Click to expand...
Click to collapse
I emailed Huawei again... this time they asked for my IMEI number to check and then came back with this:
Thank you for Contacting Huawei Customer Services.
Your device has O2 custom firmware on it. This means that until O2 releases their customised version of EMUI 5.x, no update will be released to your device.
As it is a third party developing the customisations, it is not something we have a timeline for.
I am sorry we cannot be of more help in this issue. I do hope you have a great weekend though!
Best Regards, Hank
Huawei Customer Care Team.
Looks like we are at the mercy of O2!

P10 System Updates on O2, UK

Hi
hoping to get some help on this subject - I am on O2 in the UK and have had my P10 for 6 months now. Whilst checking for Oreo system update (which O2 in the UK have issued to other handsets now), I have noticed remains on B113 version of Nougat with no updates since i received my device.
Current Version - VTR-L09C432B113
Would this be correct? I have seen on O2's community forum that his has been the case long before I got my P10. Just want to make sure that i am able to get any updates when they become available.
Thanks
Not sure how the UK does with their updates but the B113 version was released in March, 2017. Sounds like an old version.
I had this with my Vodafone UK Huawei P10, I just downloaded Huawei Firmware Finder & updated that way now I'm running Oreo

P20 Pro Firmware Variants

Can someone explain to me where the different P20 Pro variants are from? I'm not talking about the L29, L09 and so on, but about c432, c652 etc. From what I've read one the forums so far, I reckon the L-29, c432 version which I have is the "best", however I haven't received the 131 update yet (I'm on 120) and that kind of worries me. One last question: my P20 Pro is brand new and after I inserted my SIM card I got an update (obviously from my carrier) named DT. GRC 8.1.0.4 (CT) (my current last installed update is CLT-L29 8.1.0.120 (C432)). The changelog is "-Optimized network interworking - essential and recommended apps" I don't really want to install it because it will apparently install bloatware from my carrier, but I'm confused about the higher version number (8.1.0.4 vs. 8.1.0.120). How come it is higher? And if I do install it will I continue to receive c432 updates as they are released or will I have to wait for my carrier to roll them out?
There is no best variant. The version are devided by World regions. The 432 is the European one. As for the update you got its from your network provider. I got it to too (DT. GRC 8.1.0.4 LT) but after I have received the. 128 version.
Sent from my Huawei P20 PRO
I don‘t think .131 is officially out yet. I have not seen an official changelog so far and most people that have it seen to have flashed it manually. so relax, it will come when it‘s ready.
sniper20 said:
There is no best variant. The version are devided by World regions. The 432 is the European one. As for the update you got its from your network provider. I got it to too (DT. GRC 8.1.0.4 LT) but after I have received the. 128 version.
Sent from my Huawei P20 PRO
Click to expand...
Click to collapse
So I have to install this update before I am able to install 1.28? I also thought about it before but I was hesitant to do it as the update from my carrier has (C150) at the end which probably means that after I install it my phone will change to C150 from C432 and I don't know the consequenses of that (my main fear is that then my carrier would have to approve updates before I receive them which would delay them even further). But if it is the only way I can be able to install 1.28 and any later update then I guess I'll do it.
P.S. I said C432 is the "best" because I see that anyone who wants to rebrand does so to the C432 variant so I reckon there are some advantages to it (like receiving updates quicker maybe?)
C432 it's the most common version around the globe. In order for an update to be compatible with your phone, should read c432. You can't install other than 432.
Sent from my Huawei P20 PRO
sniper20 said:
There is no best variant. The version are devided by World regions. The 432 is the European one. As for the update you got its from your network provider. I got it to too (DT. GRC 8.1.0.4 LT) but after I have received the. 128 version.
Sent from my Huawei P20 PRO
Click to expand...
Click to collapse
sniper20 said:
C432 it's the most common version around the globe. In order for an update to be compatible with your phone, should read c432. You can't install other than 432.
Sent from my Huawei P20 PRO
Click to expand...
Click to collapse
But I literally have it resumed right now because I accidentally began the download. I mean how would I even get it on my phone as an OTA if it wasn't compatible? My question is, after i install it will my firmware change from a free one to a branded one?
*EDIT*: I found the below really helpful article which I thankfully understood thanks to my knowledge of German. To sum it up, it basically says that it is natural for P20 Pro users to get an update from their carrier as soon as they insert a SIM card on their phone. It may appear to be a different firmware version (like in my case which was C150), however the update will only install a couple of apps from your carrier (which you are going to be able to uninstall anyway) and that it won't interfere neither with how quick and the way you receive updates nor your device's firmware variant. Here is the link to the article: https://www.android-hilfe.de/forum/huawei-p20-pro.3297/faq-branding-beim-huawei-p20-pro.876843.html
I think it should be pinned somewhere as I believe it would help more people because I've seen plenty others wondering the same thing
Can confirm that right after I installed the carrier update, version 128 was made available to download and the phone remained as C432. Problem solved, thanks Android-Hilfe.
In my case I receive the 128 first and after that the provider update. Now I'm waiting for the 131 or 132 update that's being released for c432.
Sent from my Huawei P20 PRO
sniper20 said:
In my case I receive the 128 first and after that the provider update. Now I'm waiting for the 131 or 132 update that's being released for c432.
Sent from my Huawei P20 PRO
Click to expand...
Click to collapse
Any news on whether anyone has received it yet as an OTA?
NikosKont said:
Can someone explain to me where the different P20 Pro variants are from? I'm not talking about the L29, L09 and so on, but about c432, c652 etc. From what I've read one the forums so far, I reckon the L-29, c432 version which I have is the "best", however I haven't received the 131 update yet (I'm on 120) and that kind of worries me. One last question: my P20 Pro is brand new and after I inserted my SIM card I got an update (obviously from my carrier) named DT. GRC 8.1.0.4 (CT) (my current last installed update is CLT-L29 8.1.0.120 (C432)). The changelog is "-Optimized network interworking - essential and recommended apps" I don't really want to install it because it will apparently install bloatware from my carrier, but I'm confused about the higher version number (8.1.0.4 vs. 8.1.0.120). How come it is higher? And if I do install it will I continue to receive c432 updates as they are released or will I have to wait for my carrier to roll them out?
Click to expand...
Click to collapse
I did a thread on this...
https://forum.xda-developers.com/huawei-p20-pro/how-to/huawei-p20-pro-variants-t3797524

Latest firmware for vtr-l29 region c432

Hi guys
I recently bought a p10 version l29 and my region is c432
I searched for updates but it tells me there is no updates
This is the latest version ?
You are in EMUI 5 & Android version 7. I have also a P10 L29 and after auto updat it is now in EMUI 8 & Android version 8. I am in South Asia.
See my attachment.
Ronju Khan said:
You are in EMUI 5 & Android version 7. I have also a P10 L29 and after auto updat it is now in EMUI 8 & Android version 8. I am in South Asia.
See my attachment.
Click to expand...
Click to collapse
You got it through OTA ?
Yes OTA. My phone is not rooted.
Huawei hast a miserable update politic.
No one knows how it works and why some devices are getting updated immediately and others not.
EMUI8 should be rolled out for everyone. Maybe your IMEI is not in their system or your phone is rebranded and Huawei won't update because IMEI and region are not fitting together.
You can try Firmware Finder app by TeamMT to update. It works until newer Oreo versions. You can also check Firmware Access in this app, maybe you can update through it.
Or you try to ask Huaweis support, but it's not very good and professional in most countries.
Jannomag said:
Huawei hast a miserable update politic.
No one knows how it works and why some devices are getting updated immediately and others not.
EMUI8 should be rolled out for everyone. Maybe your IMEI is not in their system or your phone is rebranded and Huawei won't update because IMEI and region are not fitting together.
You can try Firmware Finder app by TeamMT to update. It works until newer Oreo versions. You can also check Firmware Access in this app, maybe you can update through it.
Or you try to ask Huaweis support, but it's not very good and professional in most countries.
Click to expand...
Click to collapse
Which of these should i install in order not to lose my data ?
Thank you
Try OTA first, if this doesn't work FullOTA.
There's always a risk losing your data while updating, even with official methods.
If you want to lower this risk try the latest version called "(Full)OTA-PV". This is the public version.
I never had any issues with updating using Firmware Finders files.
Android Pie OTA started for global Huawei P10 VTR-L09
https://www.gsmarena.com/emui_9_starts_hitting_global_huawei_p10_devices-news-34847.php
Bodzium said:
Android Pie OTA started for global Huawei P10 VTR-L09
https://www.gsmarena.com/emui_9_starts_hitting_global_huawei_p10_devices-news-34847.php
Click to expand...
Click to collapse
In Romania on my p10 when you think I will receive the update to Pie?
Bodzium said:
Android Pie OTA started for global Huawei P10 VTR-L09
https://www.gsmarena.com/emui_9_starts_hitting_global_huawei_p10_devices-news-34847.php
Click to expand...
Click to collapse
Not global, C636 is an Asian version. There are beta tests in some European countries and sometimes Huawei ceased releasing updates completely (I'm stuck on B376 and it's the newest version for my country, even though P10 Lite got 4 more updates and continues getting them regularly).
majaczos said:
Not global, C636 is an Asian version. There are beta tests in some European countries and sometimes Huawei ceased releasing updates completely (I'm stuck on B376 and it's the newest version for my country, even though P10 Lite got 4 more updates and continues getting them regularly).
Click to expand...
Click to collapse
you're not stuck. change to another region firmware. what's stopping you
@fatjoez You cannot change the region in EMUI anymore, it's determined by your SIM. It's enough to swap it with the one from abroad and updates will show up immediately. It worked for many people, unfortunately I don't have an access to such SIM.
And it's not a bug, Huawei's consultants admitted that by Huawei's decision B376 is the newest software in my country (which is one of the largest for Huawei in EU).
no I mean what's stopping you to rebrand your phone? or force flash another regions firmware?
fatjoez said:
no I mean what's stopping you to rebrand your phone? or force flash another regions firmware?
Click to expand...
Click to collapse
is it possible to force flash my VTR-L29 device to another region? If yes, how? Thanks
guindulman888 said:
is it possible to force flash my VTR-L29 device to another region? If yes, how? Thanks
Click to expand...
Click to collapse
Yes, look for 'rebranding' in the guides section. You do need an unlocked bootloader for this.
majaczos said:
@fatjoez You cannot change the region in EMUI anymore, it's determined by your SIM. It's enough to swap it with the one from abroad and updates will show up immediately. It worked for many people, unfortunately I don't have an access to such SIM.
And it's not a bug, Huawei's consultants admitted that by Huawei's decision B376 is the newest software in my country (which is one of the largest for Huawei in EU).
Click to expand...
Click to collapse
Order GiffGaff sim card it is free (3-5 days delivery) just put sim card (must be only one sim inside) and volla
Ronju Khan said:
You are in EMUI 5 & Android version 7. I have also a P10 L29 and after auto updat it is now in EMUI 8 & Android version 8. I am in South Asia.
See my attachment.
Click to expand...
Click to collapse
Hi
I got the same model VTR-L29(C636) on eBay from China. Trying to use it in Delhi, but the phone appears to have extremely poor radios. It connects well in areas where the signal is strong, but in weak areas it just doesn't connect at all.
India primarily uses 4 LTE bands - 3, 40, 41 and 5. Band 5 (850 mhz) comes into play indoors, where the signal is the weakest. It looks as if the P10 is unable to use this band, although the specifications say so.
I am interested in knowing what is the connectivity of the phone like in B'desh, whether you are facing the same issues or not.
Thanks.
Hi
Here in Dhaka we have 3G & 4G connection available based on locations in City area. Most of the time my phone connected with 3G and very rare it is on 4G though it is set on 4G.
I have no problem on connection and the speed.
Hope this helps you.
Cheers.
Finally Android Pie official is rolling out, already in China and soon Europe and rest of the world
Ronju Khan said:
Hi
Here in Dhaka we have 3G & 4G connection available based on locations in City area. Most of the time my phone connected with 3G and very rare it is on 4G though it is set on 4G.
I have no problem on connection and the speed.
Hope this helps you.
Cheers.
Click to expand...
Click to collapse
Thanks, do you have the C636 firmware ?

pie update rollout

Hi all. Is it normal that I haven't received the pie update yet? I'm in Greece with vrtl09 variant. Anyone else here that got it in Greece?
I'm from the UK (VTR-L09C440) and I haven't received Pie either yet. Emailed Huawei support a week ago and was told 9.0 will be rolling out in May.
Sent from my VTR-L09 using Tapatalk
I'm in the UK, but with sim free P10 (C432 version) bought in Germany and also no Pie update yet.
Also tried FF, there was one package verified by IMEI, but hisuite refuses to install it.
So I've been in contact with live support twice over this now. Vtr-l09(c440)
1st time I was told to post my device to them in a pre paid jiffy bag that they were sending (still waiting) to be manually updated at a service centre.
I've just spoken to another guy 5 minutes ago who's told me he's afraid they've not had a schedule for the emui9 update for the P10 in the uk yet.
Take from that what you will haha
boonkoh said:
I'm in the UK, but with sim free P10 (C432 version) bought in Germany and also no Pie update yet.
Also tried FF, there was one package verified by IMEI, but hisuite refuses to install it.
Click to expand...
Click to collapse
Follow this method, it's working
https://forum.xda-developers.com/showpost.php?p=78850439&postcount=1334
kunjar said:
I'm from the UK (VTR-L09C440) and I haven't received Pie either yet. Emailed Huawei support a week ago and was told 9.0 will be rolling out in May.
Click to expand...
Click to collapse
You may try this:
You should have HiCare apps that comes with the phone.
Open the apps, go to update and you will have pie to download and install.
Pls Let me know if this worked.
Ronju Khan said:
You may try this:
You should have HiCare apps that comes with the phone.
Open the apps, go to update and you will have pie to download and install.
Pls Let me know if this worked.
Click to expand...
Click to collapse
For me at least it says I have the latest version of software

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