Getting "Charging blocked due to moisture" error every time I try to charge - T-Mobile LG G6 Questions & Answers

I've been getting this error every few days since I got the phone, but now I've gone a day without being able to plug it in (this is why I only buy phones with wireless charging). I tried rebooting, shutting it down for a while, etc.
And it's gotten nowhere near water.
Any solutions for this? Do I just need to take it to a t-mo store and ask?

knoxjon said:
I've been getting this error every few days since I got the phone, but now I've gone a day without being able to plug it in (this is why I only buy phones with wireless charging). I tried rebooting, shutting it down for a while, etc.
And it's gotten nowhere near water.
Any solutions for this? Do I just need to take it to a t-mo store and ask?
Click to expand...
Click to collapse
I'd already be on my way back to the store. Besides, it's supposed to be water resistant- take it back let them figure it out
Cheers,
StevenRN

steven.rn said:
I'd already be on my way back to the store. Besides, it's supposed to be water resistant- take it back let them figure it out
Cheers,
StevenRN
Click to expand...
Click to collapse
I got the same problem since 3 days ago, I think it is a software bug, as my G6 charges when it's off but gives me the same error when it's on! try to charge it while off. I am looking to find the actual problem, if anyone know why this happens??

Solved for me
knoxjon said:
I've been getting this error every few days since I got the phone, but now I've gone a day without being able to plug it in (this is why I only buy phones with wireless charging). I tried rebooting, shutting it down for a while, etc.
And it's gotten nowhere near water.
Any solutions for this? Do I just need to take it to a t-mo store and ask?
Click to expand...
Click to collapse
I took my phone to spain and it had loads of sand on it by the beach. I couldn't charge due to the moisture warning for 3 days. Eventually i found a solution. I loaded a bathroom sink with about 2/3rds water. I swilled only the port area in the sink. I then dried the phone as well as possible. I screwed a thin tissue paper up and dabbed round the port. I then found a rectangle piece of card (it was a clothes price tag) it was probably 1 millimetre thick and i pushed it in deep into the usb port to aid cleaning using the corners of the tag. It solved the issue and didnt break anything and cleaned out some of the deep sand and cotton that wasnt drying at 30 celicus heat this week. Saved me claiming on my insurance and the headache of installing all my apps etc. Try it, but be very careful with the card tag as you dont want to break any terminals in the usb slot. I used this forum to try and find a fix and i couldn't, hence me putting my solution on here.

bhupindra said:
I took my phone to spain and it had loads of sand on it by the beach. I couldn't charge due to the moisture warning for 3 days. Eventually i found a solution. I loaded a bathroom sink with about 2/3rds water. I swilled only the port area in the sink. I then dried the phone as well as possible. I screwed a thin tissue paper up and dabbed round the port. I then found a rectangle piece of card (it was a clothes price tag) it was probably 1 millimetre thick and i pushed it in deep into the usb port to aid cleaning using the corners of the tag. It solved the issue and didnt break anything and cleaned out some of the deep sand and cotton that wasnt drying at 30 celicus heat this week. Saved me claiming on my insurance and the headache of installing all my apps etc. Try it, but be very careful with the card tag as you dont want to break any terminals in the usb slot. I used this forum to try and find a fix and i couldn't, hence me putting my solution on here.
Click to expand...
Click to collapse
I got mine working via a similar method & haven't had the problem since. It's only given me the warning once since then, and a reboot fixed it.

knoxjon said:
I got mine working via a similar method & haven't had the problem since. It's only given me the warning once since then, and a reboot fixed it.
Click to expand...
Click to collapse
Aaand my phone is doing it again. 24 hours and unable to charge except wirelessly or by plugging it in when it's turned off. Trouble is, I'm going out of town tomorrow and am counting on it for GPS.
edit: there's some relationship between the moisture alert and charging settings in developer options. Some people seem to be able to fix it totally that way, but I am seeing only partial success.

Same has happened to me. I am resetting right now to see if this works.

Any luck? They are replacing mine, but it's going to take a week or so.

This has been occurring on my device for a while as well. Usually the reboot while keeping the device plugged in would reset the software bug and charging would continue like normal. Now I can't get the phone past 4 or 5 percent charged. Every time I try to power off the device and charge that way, the phone automatically turns on after it gets to about 5 percent, and the cycle repeats with the charging blocked due to moisture in the usb port error. This is certainly very frustrating, not to mention I also had the weird camera glass cover anomaly where the glass shatters outside the lens, rendering my standard camera lens unusable with a foggy/smoky effect due to the glass on the outside cracked. I loved my LG G4, but I don't know about LG after this debacle of events. I too have tried changing charging settings in developer options with no success. I will be taking this back to T-Mobile tomorrow unless some miracle happens.

knoxjon said:
Any luck? They are replacing mine, but it's going to take a week or so.
Click to expand...
Click to collapse
Nope it did not work. My next trick is to put it in a silica bag if that does not work I will take it back to T-mobile.

I keep seeing people come to this thread with hopes of a fix. I highly recommend you return your device if you have this issue. I have taken my G6 through the ringer at the water park (swimming, water slides, etc.) and have not once received this warning. It must be a defect.

Milly7 said:
I keep seeing people come to this thread with hopes of a fix. I highly recommend you return your device if you have this issue. I have taken my G6 through the ringer at the water park (swimming, water slides, etc.) and have not once received this warning. It must be a defect.
Click to expand...
Click to collapse
Caught between a rock and a hard place there. I don't know if you're familiar with some G6's getting that crazy spider crack on the camera glass, but that freak occurrence happened on my device as well, so LG won't validate a return on the manufacturer's warranty due to that, and I really have no way of doing a factory reset since the phone won't charge anywhere past 5% while the phone is off before it turns on automatically at that point. $175 to get it replaced under T-Mobile insurance. Never thought a device so highly praised would be such a disappointment.

televate said:
Caught between a rock and a hard place there. I don't know if you're familiar with some G6's getting that crazy spider crack on the camera glass, but that freak occurrence happened on my device as well, so LG won't validate a return on the manufacturer's warranty due to that, and I really have no way of doing a factory reset since the phone won't charge anywhere past 5% while the phone is off before it turns on automatically at that point. $175 to get it replaced under T-Mobile insurance. Never thought a device so highly praised would be such a disappointment.
Click to expand...
Click to collapse
So T-mobile wanting you to pay the $175 fee? Did you tell them you put it in the water?

There was no contact with any significant amount of water at all since I got the phone, but thanks for adding your skepticism.

So I am no longer getting the moisture error I am getting the "Power Supply Tap To Change USB options message" and a different battery icon error which I think is making me have high phone idle.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

I had this issue, and sent it in to LG. They told me there was a software glitch that once that alert was activated, the software wouldn't turn it off. You can prove this by restarting the phone, and plugging in the charger before it boots back up again. It will charge perfectly fine, but then if you unplug it and plug it back in, the error comes back. Send it in, they'll fix it.

Brandonsmerry said:
I had this issue, and sent it in to LG. They told me there was a software glitch that once that alert was activated, the software wouldn't turn it off. You can prove this by restarting the phone, and plugging in the charger before it boots back up again. It will charge perfectly fine, but then if you unplug it and plug it back in, the error comes back. Send it in, they'll fix it.
Click to expand...
Click to collapse
For what it's worth, that wasn't the case for me. I tried every variation of plugging it in on/off/rebooting/tweaking every setting I could find or anyone suggested. The last time I had it happen, it took 3 days before it let me charge any way but wireless. Finally I went to the T-Mo store and they spent five minutes on it before ordering a new phone. That was a month ago. Knock on wood, I haven't yet seen the problem with the new phone.

ughhhhh.... tried everything. I absolutely hate having to reload everything on my phone!

Yup, last LG phone I'm buying. Software error or not I just came from a bootlooped LG G4 that I had to fight tooth and nail to get replaced and still wasn't free ($20.) I've never damaged a smartphone in the last 7 years of owning one. No cracked screens or water damage. Not only that, in an attempt to charge the phone while powered off it charges slowly AND forces my phone back on even though I select power off. Seriously people, stop buying LG.

Replace port charger this fix issue whith moisture charging blocked! i test this works fine

Related

TILT USB Charger Port Shot - NEW PHONE???

Long story short...I got my Tilt like a week and a half ago. Last night in the dark, I went to soft rest my phone, but instead stuck the stylus into the USB charge port. The pin connector spit in the middle and now one part of the pin connector on the phone is lower than the other. Eventually and after continual use, this pin will cease to function and I will be unable to active sync my phone or charge my battery. I have flashed to Dutty's 6.1 and love it. I no longer have the original ATT ROM.
I have checked with repair places and even ATT&T.
My question is this- Should I just buy another ATT&T tilt phone and lick my wounds (Seriously thinking about it) OR would it be better to just flash back to the original ATT&T ROM and then send it back to ATT&T for a replacement. I think by flashing Dutty’s ROM, it voids the phone, right? And of the latter method, reflashing back to ATT ROM, how difficult would this be? I was able to completely install Dutty’s ROM and all facets (even my sound and camera issues post) reading the posts on here so I figure it can’t be much harder to go back to the original ATT&T ROM. But then I think of how lazy I am and the amount of reading it took this noob to sift through just to be able to install Dutty’s 6.1 and somehow the money spent buying a new phone and forgoing all the work, is also appealing to me.
I would have posted this in the Kaiser Upgrading forum, but oddly, it’s missing.
~Gwen
SkunkyGwen said:
Long story short...I got my Tilt like a week and a half ago. Last night in the dark, I went to soft rest my phone, but instead stuck the stylus into the USB charge port. The pin connector spit in the middle and now one part of the pin connector on the phone is lower than the other. Eventually and after continual use, this pin will cease to function and I will be unable to active sync my phone or charge my battery. I have flashed to Dutty's 6.1 and love it. I no longer have the original ATT ROM.
I have checked with repair places and even ATT&T.
My question is this- Should I just buy another ATT&T tilt phone and lick my wounds (Seriously thinking about it) OR would it be better to just flash back to the original ATT&T ROM and then send it back to ATT&T for a replacement. I think by flashing Dutty’s ROM, it voids the phone, right? And of the latter method, reflashing back to ATT ROM, how difficult would this be? I was able to completely install Dutty’s ROM and all facets (even my sound and camera issues post) reading the posts on here so I figure it can’t be much harder to go back to the original ATT&T ROM. But then I think of how lazy I am and the amount of reading it took this noob to sift through just to be able to install Dutty’s 6.1 and somehow the money spent buying a new phone and forgoing all the work, is also appealing to me.
I would have posted this in the Kaiser Upgrading forum, but oddly, it’s missing.
~Gwen
Click to expand...
Click to collapse
go here. you already did the hardest part by upgrading. reverting back is even easier.
http://forum.xda-developers.com/showthread.php?t=335568
Reverting Back
Will do. I am going to see what I can get done in person at the ATT&T store this evening. If that fails, next step will be the Idiots Guide to Restoring your Phone. I had seen that when I was flashing Dutty's and never thought I would need it. Never say never.
Thanks
~Gwen
It may just be bent. You can try to gently bend it back into shape. Does it charge at all? I did the sanme thing & lost USB to PC & automotive charging only. I hope you didn't already tell AT&T you did this.
I called them after bending back into shape VERY GENTLY & told the that it charged at home via A/C but not via USB to PC or in the car. They told me that was impossible. I took it into the store, they verified it, & AT&T sent me a brand new one.
Just gingerly put it back into shape & call them back & say "my phone only charges from the A/C charger. I even took it into a store & the salesguy tried a new car charger & even in his vehicle. It won't work"
They will replace it & won't charge you. (if you can make it look semi-normal again) I've suggested this to several others & non of them have been charged either.
BTW, If you have HardSPL you can flash back using the SD card & return it clean!!!
What to do....
Hmm...What to do. What to do. I was hoping to just go into the store and be like, hey, what gives. I’ve had my phone less than two weeks and this morning when I unplugged my phone, look what happened, and show it to the salesman hoping he will take pity on me and believe my convoluted story that it just "broke" really. Add to that the phone being so, so new and it's worth a try right?
As far as gently bending back the pins. I have taken a closer look at the USB port it looks like the break starts on the far RIGHT end of the port between the last pin and second to last pin. The break is right in-between those two pins right down the middle. For an even closer look, I broke out my Surefire U2and a magnifying glass.It looks like the plastic piece is holding the pins in place even though there is a slit in the plastic on the right side. The phone charges currently and does sync with the computer, but for how long? I am afraid that if I gently bend the plastic piece back into place, it will only compound the problem, but if I am considering purchasing another phone anyway, what do I have to lose, right?
UPDATE: It's the plastic piece, not the pins which is in need of repair. I mean, the pins are connected to the plastic piece and the pins are still intact, but the plastic piece cannot be gently pushed back up because it will aggravate the crack already there and I am trying to preserve what little integrity of the phone and pins is left in terms of charging/syncing, etc until I get another phone. I guess the bright side to all of this is that I would have extra Tilt phone for parts with the exception of the USB port from the old phone to alleviate any future problems I cause to my own detriment and also as a way to hedge against my stupid ideas because as these mount, my bank account grows ever smaller.
I’ll let you know how it goes at the ATT&T store.
~Gwen
As I recall from your original thread, you are an attractive woman. Without sounding hopelessly out of touch (read chauvinistic), use that to your advantage. Heck, you could probably walk into Radioshack and get one of the geeks (er, I mean clerks) to give you anything for free. Imagine him that night texting his friends, "you'll never believe this, but I talked to an actual girl today, live and in person."
He would be a god to his friends and you would have what you wanted.
Seriously, if you walked into an AT&T store and told them your phone is only two weeks old and the USB port broke, why wouldn't they do a warranty exchange?
Why - I'll tell ya why
Becasue I flashed my phone to Dutty's 6.1 which voids the warranty. Yes. I can flash back to the original OEM and then return, but I am going to try the lazy route first. I'll let you know how it goes.
~Gwen
Hmmm. the lazy route....Isn't that what you wrote against in your "pat myself on the back any harder & I might fall over" post?
Also, there are currently 2 different types of USB ports on the device. On the fist you can see little square openings in each pin location (probably the one you have). Then there is one that is completely solid & more sturdy, this one is also usually associatwed with a tighter connection & from my experience can be bent back into shape.
umm....where to start....how about i have had att send me about 4 tilts.....i have had different issues and im not one to sit there and have it fixed etc, that is what my warranty is for so therefore i call it and have it replaced....i had the exact same issue that youhad. although i was able to bend it back and have it fixed no problem, it wasn't enough as i felt eventually it could become a problem. so they replaced it after i explained to them my issues. the only other related problem is please don't use other chargers (motorolas etc) as i am not sure if this has been addressed, but they have been known to burn and melt the piece in there and therefore not letting it charge at all on anything. just an fyi.
but yeah when it comes to att for anyone that is an att customer out there, if you don't know by now, you can get any phone you want. im not about scaming people etc, but at the same time if i am not satisfied to the slighests about something on this phone, that i came out of the pocket big time for, im going to call and have it replaced asap or as long as my warranty says it exists.
some did you knows that my sis "customer service rep for att 6 years"
you can have them send you out another phone, inform them you didnt get it, and they just send another (how dumb!!!)
if you have a discontinued or downgraded phone, going through warranty about 3 times will let you have a one time courtesy make and model change...i went from the 8525 to the tile for free.....yes for free!
just some fyi's folks!
SkunkyGwen said:
Becasue I flashed my phone to Dutty's 6.1 which voids the warranty. Yes. I can flash back to the original OEM and then return, but I am going to try the lazy route first. I'll let you know how it goes.
~Gwen
Click to expand...
Click to collapse
If your within 30 days of when you purchased it you can simply return it and get another device. If they hassle you simply return it and then the next day go back in a purchase another one.
AllTheWay said:
If your within 30 days of when you purchased it you can simply return it and get another device. If they hassle you simply return it and then the next day go back in a purchase another one.
Click to expand...
Click to collapse
I agree, this should be cake to return for a replacement, you could even get an advanced replacement via Fed-Ex in a day by phone which I did last year with an 8525.
After all that hard work, see, you should'nt had sex with it, or at least left the stylus out of the frey....
Truthfully, I watch a lot of streaming video at night using Slingbox on my Kaiser, and have come very close to the same disaster myself, feel for ya.
Just be sure and do a good backup to SD so the re-flash and restore of the new box will be painless
flash from sd
any help here on flash from sd i have tried and just get the white with blue screen for a split second and then the tricolor screen, any other suggestions tried with 1gig and 2gig san disk so far
Got a new phone amd I still have my dignity
UPDATE –
Well. I went back to ATT&T and they were really busy. Prior to getting there, I cleared everything personal off, did a hard reset followed by a soft reset and drained the battery completely. I put everything back into the box and removed the battery and the battery door and closed the box. They never turned on the phone or anything like that. I simply gave them my online receipt which they made a copy and then the guy came our and gave me brand new phone. I never even flashed back to the original ATT&T ROM. I just did the above and returned it.
So this saga closes and another opens. My latest saga is trying to find a hack to change the MMS attachment settings. On my old tilt with Dutty’s 6.1, I had no problem taking and sending videos in MMS or even SMS. Now, I get the, this file is too large to attach or whatever. I checked under the MMS options on the phone, but all that is listed is 300k on the drop down menu. I have searched the forums and even tried a couple of cabs to no avail. I am thinking it has to be a simple setting. After searching the forum for a total of 16 hours the last two days and trying the various cabs and settings in my phone, I cannot get the damn attachment settings above 300k so any video over 8 seconds, I get the File to large to attach, blah, blah, blah. If I record for 4 seconds, it attaches. WTF?
~Gwen
Mine did that in January. Just stopped working on car charging, but ok on the AC charger. Called at&t, they sent me a new one. Did yours look something like
this? Top pic was the old one, bottom pic the replacement.
Also note at the bottom of the broken connector, the metal has separated.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
p51d007 said:
Mine did that in January. Just stopped working on car charging, but ok on the AC charger. Called at&t, they sent me a new one. Did yours look something like
this? Top pic was the old one, bottom pic the replacement.
Also note at the bottom of the broken connector, the metal has separated.
Click to expand...
Click to collapse
Mine looks exactly like that. Same issue. Called ATT and told them it only worked while being plugged into the charger that came with the Tilt, but also told them it worked sporadically, and even though it always worked while connected to a PC I told them it only worked half the time to ensure that I would get a new Tilt. Its really easy to have them change this but you CANNOT say at all, that the connector looks damaged in any way, just bend it back to make it look straight and everyone should be fine. The guy tried to trick me into saying that I broke it but I wouldnt give in. They are sending me out a new phone this week and was wondering if anyone had theirs replaced did they have it replaced with the new Mini USB port of the old one? ie new one has no gap between the connects where as the new one does not.
Brian
MMS set Max Size Limit to 600k
SkunkyGwen said:
. . . My latest saga is trying to find a hack to change the MMS attachment settings. On my old tilt with Dutty’s 6.1, I had no problem taking and sending videos in MMS or even SMS. Now, I get the, this file is too large to attach or whatever. I checked under the MMS options on the phone, but all that is listed is 300k on the drop down menu. I have searched the forums and even tried a couple of cabs to no avail. I am thinking it has to be a simple setting. After searching the forum for a total of 16 hours the last two days and trying the various cabs and settings in my phone, I cannot get the damn attachment settings above 300k so any video over 8 seconds, I get the File to large to attach, blah, blah, blah. If I record for 4 seconds, it attaches. WTF?
~Gwen
Click to expand...
Click to collapse
With a registry editor, go to:
HKLM\Software\Arcsoft\Arcsoft MMS UA\Config\UI\SizeLimit
Set these dwords with the following HEX values:
RecvLimit1 32000
RecvLimit2 64000
RecvLimit3 96000
SendLimit1 32000
SendLimit2 64000
SendLimit3 96000
See this thread for discussion.
I have this register entry saved so I can import it into the registry after any new flash.
EDIT: I see that you got this answered in the thread that you started separately, but for anyone just seeing the above, here it is without looking further.
im having the saaaaaaaame problem too, but my tilt ONLY charges on the pc and not in the car or at home..for some reason..i took it to att and they said sorry cant help you..you have had it for 6 months already..how about buying another one..i just looked at em and walked out. 600 bucks down the drain.

Dead

Hello,
Yesterday my Diamond had died I think
It was frozen and I did a soft reset, screen stays black and nothing happend anymore.
Pulled out the battery, put it back in, and try to turn it back on. It vibrates after a few seconds but the screen stays black.
every help would be great!
Greetings!
Michiel
It might be low on battery so have you tried recharging it?
when i connect it to the power cable nothing happens, the enter button isn't lighting up.
when i connect it to my pc I can browse to the internal storage normally, but it won't charge the battery.
now I'm really confused...
Take out your battery and sim card and leave it out for about 20 minutes and then put it back. During this time, also have your device plugged in (without the battery).
Reflash Everthing
I've pulled out the battery + sim for more than 30 minutes, reloaded the official HTC rom and still the screen is black.
It starts up, vibrates, makes the start sound but the screen remans black.
Now I want to put the orginal HTC SPL back on it, but it doesn't completes the procedure.
Anyone? thnx again!
I got exactly same problem
this has happened to me twice during the past year. the screen was black, although it did vibrate when I turned it on. both times it fixed by itself overnight, very strange.
what I saw is that both times it happened after a long ride with the car, I suspected that due to the prolonged exposure to air conditioning, when I took it out it condensed on the warm motherboard (it was used as a GPS) and some shortcircuit occured.
Unfortunately, 3 weeks ago, again after a long trip with the car, when I took it out it 'died' in 5 minutes (with 100% battery), did not even vibrate anymore when powered on, and never woke up eversince. It is now in service since the 15th of August, with a status on the website of the official HTC service company in Romania (Cirma Electronics) of: "waiting for spare parts" for 5 days...
My guess is that either the MB or the screen fried because of a design issue which caused the condensed vapors to form on some contacts inside...
It sounds as if the device is 100% operational with the exception that the LCD is out. Correct? Or, have you experienced other problems? Try powering up you Diam, then shine a flashlight directly at the screen. If you can see your interface then you have a dead backlight & need a new LCD. If you do not see the image then the LCD itself is defective {Apparently a common problem} & you'll need a new LCD. Either way you should contact HTC service as you have a 2 YR warranty.
@ cocomic: Where is Your Diam on these trips, A windscreen mount or a console mount? If it's a console mount, most likely you have an air vent blowing directly at it & that's just asking for moisture build up. But, if it was a "moisture" issue as you stated, then HTC would not be fixing it for free. They would see the oxidation from the moisture & say that it's your fault for getting it wet, & charge you out the ass for that part. {That's why ALL devices have LDIs} If you use a windscreen mount, then you have your device sitting in the sun for a long time! Sunlight KILLS LCDs!!! It may be more likely that you burned your screen by having it exposed for long periods. But it's probably just the issue that many people have. If you go to HTCforums you will see a lot of people have LCD issues.
If you have warranty return it to the store.
Humblehippie said:
@ cocomic: Where is Your Diam on these trips, A windscreen mount or a console mount? If it's a console mount, most likely you have an air vent blowing directly at it & that's just asking for moisture build up. But, if it was a "moisture" issue as you stated, then HTC would not be fixing it for free. They would see the oxidation from the moisture & say that it's your fault for getting it wet, & charge you out the ass for that part. {That's why ALL devices have LDIs} If you use a windscreen mount, then you have your device sitting in the sun for a long time! Sunlight KILLS LCDs!!! It may be more likely that you burned your screen by having it exposed for long periods. But it's probably just the issue that many people have. If you go to HTCforums you will see a lot of people have LCD issues.
Click to expand...
Click to collapse
I have a windscreen mount, the air vent doesn't blow directly on the device. furthermore, the sun couldn't have burnt the LCD as the last time it died (for good), it was 11 PM.
the phone is in service and has the online status on their website: "the phone is in the lab, waiting for spare part". this means that whatever the issue is, hopefully it's gonna be fixed under warranty.
nevertheless, I find it appalling that a device built in 2008 has huge design and construction faults causing it to malfunction whenever used in a car with the AC turned on...
I'll keep you posted on the outcome
later edit: update: I've just got off the phone with a secretary at the htc service. apparently the motherboard fried and they ordered a new one. from what she said only the case will remain the same, it may be that the lcd display was caught in the chain reaction . the bad thing is that I will probably have to wait for another week, the good thing is that I will get an almost new phone...
as they didn't say anything about the LDI, it's either that the condensed vapors didn't touch it, only the circuits, or the fault did not come from the humidity... one can only guess...
It may not have been condensation that caused the problem. It could be that your Mainboard had a problem that was amplified by your trips in the car. Either way, you get a factory refurbished Diamond, & that's jus' sweet. I have to call them this week about my Diam because my front cam isn't working. I never really use it, but if it's covered, I might as well make them flip the bill while I can.
no, really, do that... i remember that a few weeks before the 'incident' my rear camera stopped working, too... i never payed too much attention as i considered it to be just a spb mobile shell software issue which would have eventually gone away after a hard reset or something...
you are probably right, my MB was slowly dying, organs failing (i have just watched a house md rerun, sorry )... if you have the possibility to have it checked while it's still in warranty and have the camera fixed while at it, why not?
I'm moving this, as it has no pertinece to the original topic. This link; http://forum.xda-developers.com/showthread.php?p=4476473#post4476473 is a post I started to see if anyone else had these issues. Read the update on the first post

Bionic Lapdock not Working - Need Help

Hello,
I have a Bionic Lapdock that doesn't want to work with my Bionic and I was hoping that somebody might be able to point me in the right direction.
When I connect my phone to the Lapdock it will turn off the phone's screen, turn on the Lapdock screen, and show an animated red circle with the Motorola logo in it to show that it's loading (this occurs only once when the phone is first inserted or if the service is terminated and needs to reload). The background will load on the Lapdock screen, show all of the icons on the bottom, the phone status, etc, but the Lapdock screen will turn off in about 5 seconds and the keyboard and trackpad on the Lapdock do not seem to do anything. Typically the only screen I see on the Lapdock is the screensaver (the red circle with the Motorola logo inside of it that moves around the screen bit by bit) or the screen is off entirely. I have noticed that occasionally a trackpad will appear on my phone's screen and it will allow me to move the mouse cursor on the Lapdock screen for a few seconds before the Lapdock screen turns off again.
At one point I did have my phone rooted, but the 902 update broke it a while ago, and now I don't care to root it again because we can't use rooted phones and do various work-related functions with them (Citrix, Touchdown, etc).
But anyway, I first tried to do a full reinstall of 902 using RSD 5.6 (using the 682 MB file newvrz_xt875_5.9.902.xt875.verizon.en.us_cfc_01.xml.zip). The reinstall worked, but the same problem occurred with the Lapdock. I also cleared cache and did another factory reset to no avail. So then I downgraded to 893 using the full reinstall (file vrz_xt875_5.5.893.xt875.verizon.en.us_cfc_01.xml.zip which is around 671 MB), and the problem persisted. I then did an OTA update from 893 to 902, and the problem still occurs. I have also tried using an external mouse and keyboard, and those don't seem to have any impact either (the mouse lights up for a second when initialized, but then turns off).
I'm using the "MOTBIOLAPDK" if that makes any difference.
I'm not sure what else I can try, other than bring my phone and/or dock in to a Verizon store to see if it works with one of their phones (I bought the lapdock from that $80 sale that 1saleaday was having on eBay the other day).
Any help with this issue would be very much appreciated! Thanks for reading.
same issue
Hope we can get an answer to this. I have the same problem. I used Pathsaver to get to 902. I also bought my lapdock off 1SaleADay.
OH GOD I AM ABOUT TO CHOKE A *****
The extended battery doesn't easily allow for a complete connection with the USB port. I just had to take the extended battery off and put the stock battery on, and now *everything* works just fine. Everywhere I read it said that the Verizon extended battery was "fully compatible" with this dock. Oh well, hopefully this post will help out somebody in the same boat.
Also, you aren't connected to the USB port on the dock until a "Select Application to Launch" pop-up message appears on your phone (when the dock is closed, anyway). I had to press down harder on the phone to insert it properly than I thought would be necessary.
This is exactly what is happening with mine (purchased from the same website), I am starting to think these were on sale for a reason.
I thought it was an issue with a custom ROM (Eclipse 2.2) so I spent my whole evening messing with it before finally using Dhacker's utility to get back to 902 stock. Wasn't thrilled to have to go back to stock but I thought alright, finally I can use my new lapdock for the rest of the night. Nope. Same thing. Exactly as you described, it shows the Moto start up animation for a second, then the screen will load but the keyboard and trackpad won't work, then it goes to the Moto logo screen saver, and the phone screen in the dock turns back on and the phone just goes back to normal. I have no extended battery or case on the phone so I fear my issue is not that my phone just isn't in the dock all the way.
Ideas anyone? Or did I get a garbage lapdock?
UPDATE:
It looks like the extended battery on my phone masked some other problem. I had it working perfectly for about 45 minutes, but now I can't get it to work again and I'm right back to where I started.
It seems to be a connection issue, because if I push on it a certain way it will *sometimes* pop-up the webtop/"Select application to launch" dialog (it was doing this flawlessly with no extra effort not too long ago, so I don't know WTH is going on).
I used some compressed air on all of the ports, and that didn't help matters at all.
I'm hoping it's something simple that we can fix because I hate returning things.
Did anybody notice if their lapdock was new or used/refurbished? I couldn't really tell with mine, but I did notice that the Lapdock box was a bit banged up and there wasn't anything that indicated that it was actually factory sealed (it appeared like the box had been opened, and the user manual wasn't in the right spot either).
same problem here
I have the exactly same problem. I bought the lapdock from 1saleaday. Does any one think I can send it to Motorola?
I believe I've confirmed mine as actually defective as well. Once in 15 tries of connecting the phone and pushing down really hard will the phone screen show the "select application to launch" menu. I also noticed on the lapdock, on the dock part that flips open to accept the phone, right underneath the two connectors gets very hot to the touch when I have the phone connected, like there's a short or something going on. Practically burned my thumb.
Mine appeared the be brand new, the tabs on the lapdock box had the adhesive stickers over them, everything in the box was sealed (actually now that I think about it the plastic bag over the actual lapdock unit was not sealed).
The booklet mentions a warranty through Motorola. Should we bother trying to work with 1saleaday or just contact Moto?
This sucks!
Mine didn't get hot to the touch that I can remember when it was briefly working. I didn't have it in my lap though, so I might not have noticed. Right now it's a little warm, but not hot at all.
Mine had a clear plastic adhesive on the tabs, but it looked like regular packing tape on mine.
I would probably try 1saleaday first because they will be more likely to cover shipping expenses (at least I hope they do!). However, I just read their "return policy" which states:
"What is your return policy?
1SaleADay.com does not accept returns. For defective merchandise, notify us by filling out the form on our Contact page within 21 days of delivery for an exchange. Please include your order number, the name of the product, the date of purchase, and the issue you are having with the item. If the defective item is out of stock, it can be returned for a full refund. 

"
I'm guessing there's a good chance that they won't have many in stock, so they'll just refund you.
If I can't make heads or tails of this issue in an hour or so, I'll go to a Verizon store tomorrow to see if the Lapdock works with one of their Bionics, and also see if my Bionic works with their Lapdock (provided they have one on display).
Heh I was just reading about how terrible the customer service is for that website and that it might take a few weeks to get a refund.
I was thinking about the Verizon Store idea too but don't know if I'll be able to make it tomorrow. Let us know if you end up going or find anything out.
There's actually a couple of Motorola stores in my area, but I'm not sure they'd be able to help at all either. Maybe I will make a few phone calls tomorrow.
Another thing that's kind of odd is that you can pair a Bluetooth mouse to the phone and when the Lapdock screen kicks on for that 5 second period you can move the mouse cursor around using the Bluetooth mouse and interact with the Lapdock screen, but no matter what you do it'll still turn off in 5 seconds. Also, I was able to get a regular USB mouse and keyboard working, but ONLY when the Lapdock was working properly for that brief period of time.
Possible solution
I found a possible solution. I realized that the USB port was a little lower than HDMI port. I dissembled the docking part, pushed the USB port to the same level as the HDMI. IT WORKS PERFECTLY!!!
Yeah, I'm fairly certain we're on the right track that the issue lies at the part where the phone plugs in. That's why it'll turn off after a few seconds, poor connection.
I've been staring at the lapdock wanting to disassemble it myself because I'm impatient but I'm trying not to mess with it since there's a warranty. I just filled out the contact form for 1saleaday but I'm gonna try calling the Motorola stores in the morning just to see if any of them offer repair services or exchanges instead of having to go through a long process of warranty repair through the mail or waiting for a refund from 1sale.
---------- Post added at 12:52 AM ---------- Previous post was at 12:48 AM ----------
herolee31 said:
I found a possible solution. I realized that the USB port was a little lower than HDMI port. I dissembled the docking part, pushed the USB port to the same level as the HDMI. IT WORKS PERFECTLY!!!
Click to expand...
Click to collapse
I've been looking at the dock portion of the device trying to figure out how it comes apart without messing it up. Any tips?
Here are some disassembly instructions:
http://www.techrepublic.com/photos/...13&tag=thumbnail-view-selector;get-photo-roto
I will try that with mine as well; the HDMI and USB don't line up the same.
Somewhere in XDA forum, you can find an Atrix lapdock HDMI mod stuff. I can't recall which tread it was, but it shows detailed instructions for modding.
Cool. I might give it a shot I just don't want to leave any visible marks trying to pry out the little covers etc and then not qualify for a warranty if they can see I f'd with it.
---------- Post added at 01:39 AM ---------- Previous post was at 01:20 AM ----------
Sweeeeet I got mine working by taking the dock apart too. Typing on the lapdock right now. Well I just have the connectors hanging out the back loosely and the plastic is still disassembled so I'll have to see if I can keep it working after it's back together, but damn at least I can use it finally. TIme to go out for a cigarette after fighting with this thing all freakin evening!!!
I was able to get mine working as well!
It looks like the problem could come back again though, because the metal plate that the USB connector should press up against appears to be at least 1 mm off. I just folded up a small piece of electrical tape and put it in between the USB connector and the metal plate, and another larger piece between the metal plate and the wall, so that it can't get pushed back down again.
Only 7.5 hours later and it's working. Yay
Also, I didn't realize how much of a fingerprint magnet these things are!
Yeah the fingerprints are really bad on this thing haha.
I was able to fully reassemble mine and still keep it in working order (for now). Part of the issue for me seemed to be the metallic tape they wrapped around the end of the connectors. The tape on mine actually came up onto the metal part of the connector that comes through the plastic and meets with the phone (marked with the red line in this picture I took), so this metallic tape was kinda getting in the way and preventing the connector from coming through as far as it should. I peeled it back, put everything back in place, and held the USB connector as far forward as I could while I tightened down the metal bridge that goes over it. So far so good.
Also you can kinda see it in the picture but it does actually appear like the wire from the USB connector is getting hot, a small bit of plastic where the wire was resting was even starting to turn brown from the heat. For now I just wrapped it with a few extra layers of tape but looks like I might have a soldering job to do in the future if this wire craps out completely.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Now to see if I can get back on Eclipse 2.2 and still keep everything working.
Thanks for brainstorming together everyone, I was really disappointed that this thing wasn't working.
blackmetalbuick said:
...Now to see if I can get back on Eclipse 2.2 and still keep everything working...
Click to expand...
Click to collapse
I have a Lapdock 500 and cannot get Webtop to work on Eclipse 2.2, so I don't think it's a lapdock issue.
Trying to get webtop2sd working
Thanks for all contributing to this thread! I also picked up a 1saleaday Bionic lapdock. I just got it yesterday and I am on stock .902 rooted with motofail. Everything seems to work fine but I was *hoping* to get webtop2sd working.
Although it installed just fine I am not seeing any difference running the webtop, i.e. no additional memory etc. If anyone else is familiar with it I'd like to try to get it working. My main goal is just to be able to get a larger remote desktop so I can rdp into work when at conferences (when having the lapdock is an advantage over a full blown laptop).
blackmetalbuick - Oddly enough mine hasn't gotten hot yet. I've left the Lapdock screensaver on for 30 minutes and the only part that gets remotely warm on mine is just under the USB port near where the external power cord plugs in (the closest USB port to the power adapter).

[Q] Stuck in low power (charging) mode, constant reboots

Hi, have a bit of an issue. My sister dropped her GXS in a pool today. she got it out and wiped it and it seemed to work fine (i told her that she should have taken the batt out immediately... she didn't) She went on then the phone died and got stuck in an endless reboot cycle. i opened it up and cleaned it and dried it, looks clean, from what i can tell. the screen shows the little refresh circle in the center, then shows the battery image for a few seconds then repeats the process (if i connect it to a wall charger, the battery image lasts about a second longer but it still restarts). it constantly restarts. and here is the problem, i can get it to download mode, but even in download mode it restarts after 3-4 seconds so i cant flash anything in such a short period. recovery does not work (even if it did i bet it would still restart after 3-4s). it starts doing this as soon as the battery is inserted.
It was running an old nightly of CM9 (about 2-3 months old)
Any help will be greatly appreciated
UPDATE:
Left it out on the sun for a few hours to dry even more off, now shows the galaxy I9000 splash screen and the semaphore kernel logo but it still restarts after 3-4s
UPDATE 2:
Dissasembled it and put it in a jar of rice, not expecting much. Took a look at the motherboard to prepare for the unbrickable mod. Those pads are TINY, i mean really tiny
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
FULL size image here:
http://dl.dropbox.com/u/11992935/2012-09-08 18.32.42.jpg
That HUGE thing on the chip above is the microsd card
So my new questions are, in the original unbrickable thread i dont quite understand the instructions. IS it like in the picture near the enlarged piece numbered 1. that you must resolder the yellow marked resistor to the blue marked pads, or like in number 2. you must remove the resistor and put a wire (drawn grey) like in the picture or do you do first number 1. and then attach the wire to the upper end of the moved resistor and then to the other pad?
Congrats to your sister, looks like she killed her SGS.
Looks like the battery's not the problem, if it reboots when it's unplugged (an almost empty battery -almost empty = already shut down, but reboots for a few seconds- shows at
least unlock screen for me when I turn it on).
If recovery and download mode don't last enough to flash, it's over IMHO. And even if your warranty is still valid, water damage is not covered..
I am starting to consider doing the unbrickable mod, but i dont know whether this is a software or a hardware problem. any way to test that?
quantity rostsrt
total.destroyer said:
I am starting to consider doing the unbrickable mod, but i dont know whether this is a software or a hardware problem. any way to test that?
Click to expand...
Click to collapse
Try to put the phone in a jar of rice for 24H.
After that try to flash a rom using odin.
total.destroyer said:
I am starting to consider doing the unbrickable mod, but i dont know whether this is a software or a hardware problem. any way to test that?
Click to expand...
Click to collapse
I doubt this has anything to do with Unbrickable mode solutions, anyway links to test mode tare on My Android Solutions, link below.
You problem would be most likely due to moisture shorting power and usb ports/contacts
xsenman said:
I doubt this has anything to do with Unbrickable mode solutions, anyway links to test mode tare on My Android Solutions, link below.
You problem would be most likely due to moisture shorting power and usb ports/contacts
Click to expand...
Click to collapse
I went over your list before posting, nothing helped in my situation, and there is no test mode on your list, or maybe i missed it. I cleaned the usb port and it looks clean, the battery contacts are also clean, no obvious damage shows, and the power on button can not be shorted because it is a potted foil membrane and the leading contacts are clean, and the button works otherwise i could not get temporarily in download mode. gonny try and mess about with adb if i can get the phone to be seen.
total.destroyer said:
and there is no test mode on your list, or maybe i missed it.
Click to expand...
Click to collapse
Problem:- Phone completely DEAD, Not Charging and NO response, only this SEC S5PC110 TEST B/D
you can only revive phone using unbrickable mode when phone is totally dead with only this words SEC S5PC110 TEST B/D, that why I said, i am doubtfull you need to use it.
xsenman said:
Problem:- Phone completely DEAD, Not Charging and NO response, only this SEC S5PC110 TEST B/D
you can only revive phone using unbrickable mode when phone is totally dead with only this words SEC S5PC110 TEST B/D, that why I said, i am doubtfull you need to use it.
Click to expand...
Click to collapse
I think i have no other choice, i have tried everything, my only options now are to get it repaired without warranty (probably will cost more than a new gxs off ebay), use it as a paperweight or try to do the unbrickable mod and see if that works.
Is there a possibility that a software error is constantly rebooting the phone or is there a hardware problem? I mean, could a corrupted bootloader constantly reboot the phone, no matter what mode the phone is in, like in download mode is the bootloader still runing in the background? or the kernel?
Good luck if you decide to try. I'm considered extremely good at soldering by many, I have all the proper tools including a top notch soldering station, and moving that 0201 resistor took me like an hour. One of the most difficult things I've ever had to do, and I didn't think it would work in the end. Having two irons and a microscope would have helped a lot but it's not a mod for the faint of heart. That said it saved my phone from some nasty software business.
I really doubt it would solve this problem, since it's water damage it's probably long gone. If you have no possible other option though, there's no harm in trying this.
FjarrKontroll said:
Good luck if you decide to try. I'm considered extremely good at soldering by many, I have all the proper tools including a top notch soldering station, and moving that 0201 resistor took me like an hour. One of the most difficult things I've ever had to do, and I didn't think it would work in the end. Having two irons and a microscope would have helped a lot but it's not a mod for the faint of heart. That said it saved my phone from some nasty software business.
I really doubt it would solve this problem, since it's water damage it's probably long gone. If you have no possible other option though, there's no harm in trying this.
Click to expand...
Click to collapse
I have a friend that does electronics and solders daily so he should be able to do it, but the big question is, is this actual hardware damage from water or a short caused data corruption and the problem is software, because the thing works, the display works, animation works, the buttons work, it only decides to repeat the process every 3-4s (it varies, sometimes it last about 6-7s, especially if i plug it in to charge, or it dies in a second or two). Could water damage it so precisely to do that, or was there a short that caused some data corruption of the rom/bootloader/kernel/whatever that makes it reboot after the boot process encounters that section of bad data, or the memory chip got corrupt. Is there a way to find out, can a log be dumped out while it is booting? my pc does not recognize anything is connected while it does its refresh battery thing, or maybe you need special drivers.
total.destroyer said:
I think i have no other choice, i have tried everything, my only options now are to get it repaired without warranty (probably will cost more than a new gxs off ebay), use it as a paperweight or try to do the unbrickable mod and see if that works.
Is there a possibility that a software error is constantly rebooting the phone or is there a hardware problem? I mean, could a corrupted bootloader constantly reboot the phone, no matter what mode the phone is in, like in download mode is the bootloader still runing in the background? or the kernel?
Click to expand...
Click to collapse
If your phone had no problems and this problem only developed after the water damage it has nothing to do with software and all to do with hardware . I think the Phone reboots due to minute shorts in the hardware ..moisture underneath the chips could be one...you can try heating a few of larger chips...best would be to keep the phone wrapped in tissue and in a pot of rice for a week or so
solved
i see one galaxy s like this before.
the phone boots if after u see a green battery on screeen
1.but u have to connect a strong charger (1 to 2 Amps) or a USB (1 Amp) laptop computer .
2.after connect the phone, u have to wait aprox. 30 sec, if nothing happened u ned to reconect (pull out battery , then insert it back in the same time with usb or charger plug )
3.if the grenn battery appears on screen wait to charge to 50% then press power button but not detach cable or charger
4.after complete boot , u are free to use your phone (ALL THINGS WORKS)

P9 was under water for 5 seconds, since then - it does not charge

Hi Guys
Sad situation (as my P9 was always kept in a case and after almost a year still looks like new/mint condition) where I have dropped my phone to a bath, and phone went under the water for around 2-3 seconds (was still in protective case).
It has received some water through jack (headphones) socket, charging port and through the speaker crate.
As soon as I have rescued it, I have took all the water off the phone using towel and placed it quickly on a radiator/heater.
Unfortunately, did no have any rice to put the phone into a bowl of rice (don't even know if that is the best way).
Phone did act like it's absolutely fine, had some notifications that headphones are connected, but I remember when once I spilled some water on my desk and had one of the work iPhones on this desk, it was having same/similar issue for couple of hours (as water did come in contact with headphones port), but the problem did resolve itself after some time.
Same happened with Huawei P9. The headphones port has started to work after some time without any action taken from my side.
After that, I did have a situation where my P9 dropped on the floor and it has received some scratches (same day, an unlucky day).
Went home, connected phone to the charger and left it overnight.
In a morning found that it is only showing 40% (charging, but 40%).
On unplugging, it does stay on 40% for some time, it does not indicate any power loss after time (for example, if I will play a game or use camera). However, after for example hour, it does say that it has only 10% battery, on reboot it does say that it has 30% battery.
On next reboot it tells me that I have 10%. Always full numbers, like 10, 20 or 30 or even 40% but appearing randomly.
Now - after 2 days of being constantly on a cable (charger) it is constantly showing that it has 2% of battery.
On disconnecting, it goes off in 30 seconds.
On connecting, it does start up and it does show that it is charging, but it remains on 2%.
Anyway - I have already opened the phone and tried with replacing the charging port (board).
This did not resolve the issue.
On Saturday (in 2 days) I may receive a new (OEM) battery and I will see if this will resolve the problem.
But in the meantime, does anyone may have an idea where to look for or how to troubleshoot to find the cause of an issue?
Phone inside looks perfectly fine.
Honestly in such situation there is no simple solution. Its all about luck...
Water is really sneaky, and even such thing like putting phone on heater can actually damage it even more, because some people seriously put it on lava-hot places where water just vapor and enter even smaller spaces inside phone.
What I would do after few minutes of panic and few hours of swearing, is to dissemble it with the speed of light just to disconnect battery from mainboard. This is really important, and one of thing that I hate in phones today(you cant disconnect battery easily).
After that I would take paper towel and dry everything if I could not get my hands on rice. Then take super soft pain brush and scrub all spaces on boards and case inside, because for most of time water it self dont damage phone, but rust/calcium that settle between circuit paths. So its important to carefully brush every space blow it with compressed air.
Then its good to check if battery didnt get swollen and if all smaller lego-like connectors are clean inside(good magnifier is handy here).
But if after that phone work but dont charge its probably one of the charging component on board or usb socket it self is rusted. Problem is that in today phones those components are so fricking small that I sometimes cant distinguish resistor from capacitor or transistor...
And of course beside that its good to do full wipe, today phones are like magic box, no one really know what is going on because everyone have different problem with them, so maybe phone need to wipe its battery informations/stats to fix it self...
I cant really thing about anything else, because you cant do much more by your self in home, Phones are not designed to be easy to fix. And sometimes its eve cheaper to buy new phone instead(eg. Huawei P10 is now available for damn 420Euro... when P9 is still 350...)
Battery did arrive today. I will see if this will resolve the issue.
Once I will replace and test it - I will update this thread.
I can confirm that replacing battery did resolve the problem. Phone is charging again.
Last thing I have to fix now is the rear camera as it does not focus correctly.
Don't know if that is because of my disassembly and assembly or by the water damage.
Update: Still haven't found why the colour camera does not autofocus.
Strangely, if I will take off the back cover (plate), the autofocus is fully working, but as soon as I will clip it back on and the phone will be "fully assembled" - it does not autofocus. Still trying to understand what is causing the issue. Black and white / monochrome works absolutely fine.
I will open the phone today or tomorrow again and see if I can spot the (probably obvious) reason of the issue.
I do remember that autofocus did work fine before opening the phone (so before replacing the battery) so most likely I have not attached something correctly or something is misaligned (however I have checked it twice and all looks perfect).
I do have an option to send phone for the repair to Huawei, but I do feel that they will cancel the warranty anyway. Luckily the camera module on eBay does not cost a lot, so maybe I will just replace it by myself if I won't find solution today or if Huawei won't fix the problem.
And another update.
Still can't confirm 100% sure about the camera problem.
I have disassembled it, assembled it back all together.
Found that I have scratched (at the first time when I was replacing the battery) the gold foil on a side which is touching the small connector on the right hand side of the camera.
After assembling carefully all together, it does look like camera is alive and it does autofocus almost 100% perfectly.
There is however this missing 1% when it does kind of rattling movement at the end of auto focusing, and can't find out if it is because it still slightly misaligned, or is it because the golden foil is slightly damaged (on a side of the camera module).
I am thinking about getting a new camera module but first I would have to understand how to assemble it in such a way, that it will just fit it without scratching the side of the camera module (it is tricky to do this).
Anyway - the camera is almost working. If I will decide to make it work absolutely ideal - I would probably have to learn how to assemble it properly.
P.S. And just to explain to everyone, I am watching YouTube videos and learning from those.
I guess I have damaged the camera module when I was replacing the battery due to lack of understanding how it is assembled in the first place.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
That's weird, the rear dual camera is detachable but is not removed in that guide, there is a metal cover if you didn't know already that just pops off then you can unplug the camera.
Yeah. I was following a different guide and I did took it off (completely) off the main board.
The problem is the small metal "clip" on the right hand side which links to the metal screw-able cover.
Visible here:
https://youtu.be/TM6t_iAce-Y?t=3m26s
(3:26)
That little thing did mess up the golden side of the camera module which looks like foil.
Now I am struggling to place it all together in place perfectly aligned.
As mentioned - the camera works almost almost perfectly however after pay day I am about to order a full camera module to replace it.
Get a new camera module. They should be cheap from aliexpress.
I have seen plenty of the "OEM" ones but I am not 100% sure if those are "really" the same as original ones.
Payday is in 4-5 days, so I will just order a genuine one on ebay with delivery in several days, not in 3 weeks
edmun said:
I have seen plenty of the "OEM" ones but I am not 100% sure if those are "really" the same as original ones.
Payday is in 4-5 days, so I will just order a genuine one on ebay with delivery in several days, not in 3 weeks
Click to expand...
Click to collapse
You are Very Talented And Enthusiastic Person :good:
Good Luck
Ok. An update.
I do have an original new Huawei P9 Camera module, but.....
Before I have attempted to place it in, I was trying to find out how to properly assembly it so I have done several dry runs on the current camera module.
So instead of trying to put the new one in place and damage(?) it by a mistake, I have decided I will try on the one which is already in my smartphone.
And I will say this way - my camera is fully working. Including Autofocus on colour camera and on black and white one.
It was (as I suspected) a basic mistake during the assembly, where I was constantly doing things wrong
For anyone which would be trying to do the same.
If you have (accidentally) disassemble the board with camera module and now the autofocus does not work as expected, make sure that you will assemble it following steps below:
1) With metal cover taken off, attach cameras tape to the board
2) Leave the camera module away from the board
3) Screw in the metal plate (two screws) which holds the camera tape
4) Once the plate is in place, clip in the camera module into the designated hole/place
My mistake was, that I was constantly trying to place the camera in the designated camera place before screwing in the metal plate which is above the cameras tape.
Now I have a spare original camera module I will keep testing my phone but after a week after the final repair, I don't see any issues at all.
My Huawei P20 Lite does not charge after 5 min in water
Hi Edmun
Did you find any solution to your troubles?
I have the same troubles with my Huawei P20 Lite. I was swimming with it for 5 min (Yes, really stupid!) and now it wont charge. I turned it off immediately, and I dried it for 4 days in 35* C with the back plate removed, and it now works fine as long as the charger is connected. However the battery level went from 90% to 2% in a few days, and now it remains there no matter how long time I charge it. It turned into a wired phone! Why doesn't it take charge when everything else works? What can I do to solve it? Obviously the current goes in through the socket as it works when connected, and it makes the usual beep at the moment of connection. I have cleaned the female socket on the phone with a fine brush and inspected it with a loupe and it looks perfectly OK. What can I do to fix it? Should I get a nwe circuit bord, and in that case wihch one? Or should I try a new battery?
Please, help me! I bought the phone just a month ago! Many thanks for any hints on solutions.
/Nils
Replacing battery worked.
had exactly the same situation.
Can't promise it will fix your issue but it worked for me. Replacing is tricky because of the glue underneath the battery but if you ever fixed any smartphones then you should be fine
Brother....I am right now in same situation...can you tell that the cell phone work ???
My cell phone had the same situation and its shows only 2% and switch off in 30 sec... Pls update....

Categories

Resources