PlayStore wont download apps while on data - T-Mobile Samsung Galaxy S8 Questions & Answers

My issue started with the S7. I couldn't download apps while on mobile data. I was and still am able to download apps while on WiFi. Now that I've upgraded to the S8, I still have the same issue.
Here is what I've done on the S8 which I also did on the S7 and did not fix the issue.
Clear Playstore Cache
Uninstall updates and reverted back to factory playstore
unlinked my google account
rebooted phone
ensured data saver was disabled
made sure that data usage for Play Store was allowed in the background and just for F**KS sake, enabled "Allow app while data saver ON"
Auto-Update Settings for Play Store is set to "Auto Update apps at any time"
WIPED phone to factory
I think I've hit all possible bases that could cause an app not to download via data. PLEASE help me, I've upgraded phones already, and FKN phone is doing the same thing.
I'm using T-Mobile, and hopefully these dudes are not throttling my data...
ANY HELP IS GREATLY APPRECIATED!!!!!!!!!

toxic619 said:
My issue started with the S7. I couldn't download apps while on mobile data. I was and still am able to download apps while on WiFi. Now that I've upgraded to the S8, I still have the same issue.
Here is what I've done on the S8 which I also did on the S7 and did not fix the issue.
Clear Playstore Cache
Uninstall updates and reverted back to factory playstore
unlinked my google account
rebooted phone
ensured data saver was disabled
made sure that data usage for Play Store was allowed in the background and just for F**KS sake, enabled "Allow app while data saver ON"
Auto-Update Settings for Play Store is set to "Auto Update apps at any time"
WIPED phone to factory
I think I've hit all possible bases that could cause an app not to download via data. PLEASE help me, I've upgraded phones already, and FKN phone is doing the same thing.
I'm using T-Mobile, and hopefully these dudes are not throttling my data...
ANY HELP IS GREATLY APPRECIATED!!!!!!!!!
Click to expand...
Click to collapse
Is your phone being charged/plugged in? My phone needs to be plugged in and with the screen off.

Hey, kept having same problem, what I ended up doing was clicking on the little arrow on the notification for downloading, or waiting for Wi-Fi, don't remember exactly what the notification is, but after clicking the arrow to expand there is an option to use data there.

I'm having the exact same issue! Wasted a few hours of my life on calls with customer service of tmobile and google but didn't get it resolved. However, I randomly came to this trick: switch mobile network mode from lte/4g/3g/2g to 4g/3g/2g -> wait until 4g icon shows up -> download some app from play store (optional for me) -> switch back to lte/4g/3g/2g. After this dance, I am able to download apps from google play store via data.

Same problem here. The only thing that works for me is restarting the phone

Related

[Q] wifi turns on when screen locks after play store update

Hi all.
Yesterday evening I did a Play Store update via WiFi at a friends and afterwards the WiFi would turn on by itself. I noticed it because I kept getting the connection is unstable message after I manually turned WiFi off. The phone was trying to connect to a neighbor's open network that is just out of range.
This is the second time I've seen this problem and I'm assuming that since both phones were unrooted stock with all the bloatware disabled in app manager that the problem was with one of the 20 plus apps that updated. I uninstalled all the downloaded apps but it had no affect on the problem I went through all the settings for networks and didn't find any changes. What's the chances that one of the apps I downloaded was compromised. It freaked me out so much I hard reset the phone both times. I currently have set the Play Store to manual updates only so I can catch the culprit if it happens again my questions are is there way to view a log of what uses the the WiFi ? And how can I prevent this kind of problem in the future. And has this happened to anyone else?
Thanks much for your time and consideration

Need help establishing a connection with my car

Recently purchased a 2016 Honda Accord, and wanted to give AA a shot. My phone was initially running android 5.0.1., and while I was able to establish a connection with my vehicle, I would get disconnected frequently.
I decided to do a system reset on my phone, and the OS automatically updated itself to 5.1.1. After performing the update, android auto can't establish a connection at all! Instead every time i plug in my phone after starting my car, Android Auto will open and then immediately force close, followed by an error message stating, "Unfortunately, Google Play Services has stopped".
Anyone have this happen to them/know a fix? Thanks in advance!
What phone ?
Make sure you have a GOOD cable.
If you can change USB modes in Settings or from Notifications, try that.
mikereidis said:
What phone ?
Make sure you have a GOOD cable.
If you can change USB modes in Settings or from Notifications, try that.
Click to expand...
Click to collapse
oneplus one with a CM12.1 snapshot
i'm using a 22 AWG cable that i purchased from my local Fry's. Do you have any suggestions for cables? The only research I did into micro-usb cables was in regards to charging speed, so I don't know much about connection/stability or other stuff like that.
I'm having the same damn issue! Have tried the following:
1) signing out and back in to google account
2) clearing cache/data in both google play services/google system framwwork
3) uninstall/reinstall android auto
4) factory reset
I'm on a Note 4 running CM13.
On the 2016 Civic, you can reboot the head unit by holding down the Audio power button until the reboot dialog appears.
This fixes a LOT of AA issues.
colbyrainey said:
I'm having the same damn issue! Have tried the following:
1) signing out and back in to google account
2) clearing cache/data in both google play services/google system framwwork
3) uninstall/reinstall android auto
4) factory reset
I'm on a Note 4 running CM13.
Click to expand...
Click to collapse
did you ever figure this out? I get the same error anytime play services updates itself and it's annoying. I've disabled layers and xposed, cleared play services data, restored play services data, uninstalled and reinstalled play services, logged in and out of account.

Mobile data not always working

Hi!
I purchased a brand new P9 32GB two weeks ago and im really happy with it most of the time. I like to save both battery and money by turning off mobile data and background update for most of the apps, even the system apps and keeping the most important ones on. This works great most of the time but i got a slight problem with it. I have mobile data turned off for Google Play Store. If im on mobile data with wifi turned off and i need a app, i will go into settings to turn on mobile data for Google Play Store. But thats when the strange thing happens.. Mobile data wont work for Google Play Store (or any other app). Its turned on, i open the app but it tells me i need either a wifi connection or mobile data connection. The only way to fix this is to turn on mobile data and background update for every app and restart the phone. My friend also bought the exact same model but from a different store, and he also experienced this problem. The method by enabling all the apps and restarting the phone usually worked for him, but last time it didnt work at all so he had to return it to the store and get a new phone. I've also been in contact with Huawei's customer support but they hadnt even heard of this problem.
So im asking here. Does anyone know what could cause this problem?
Note: Device is not rooted.

playstore update while screen off?

Hi all as title says.
When I go to playstore and see I have a few updates and I press update all when I lock my screen it stops the updates until I wake my phone again. Is there anyway to change this?
Some reasons possible.
1. You set wifi to turn off when phone is "Off" and then limited Play to update only by wifi.
2. Play is set to be denied power when phone is "off".
3. etc.
hankvb said:
Some reasons possible.
1. You set wifi to turn off when phone is "Off" and then limited Play to update only by wifi.
2. Play is set to be denied power when phone is "off".
3. etc.
Click to expand...
Click to collapse
I've been through all connection settings and cant find anything. Even in developer settings
clax6 said:
Hi all as title says.
When I go to playstore and see I have a few updates and I press update all when I lock my screen it stops the updates until I wake my phone again. Is there anyway to change this?
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Click to collapse
Make sure back ground data is turned on. I have mine intentionally turned off and it does the same thing, but I want it to do that.
Go to system settings - apps - Google play store - mobile data, then make sure back ground data is turned on. Mine is turned off in the pic
Sent from my SM-N960U1 using XDA Labs
sacnotsack said:
Make sure back ground data is turned on. I have mine intentionally turned off and it does the same thing, but I want it to do that.
Go to system settings - apps - Google play store - mobile data, then make sure back ground data is turned on. Mine is turned off in the pic
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Click to collapse
I just checked mine and it's already on.
clax6 said:
I've been through all connection settings and cant find anything. Even in developer settings
Click to expand...
Click to collapse
You could try tapping... settings>general management>reset>reset network settings. This will correct (should correct) the issue if it's due to an intentional or unintentional change made to a network (wifi/data) setting that may be the cause of the issue.
If that doesn't work you could try settings>apps>3 dots located on top right>reset app preferences. That will change all app preferences to default but it's basically a reconfigure every app one by one after you do that, and even then it's not a guaranteed fix.
Just some ideas for you to consider. Good luck with your search for a fix.
I have had the same issue. even rooted note9 to fix it.
TRUST ME ON THIS ONE
THE SOLUTION IS:
go to Settings
go to Connections
go down to More connection settings
on the bottom you have Private DNS
check bottom option Private DNS provider hostname
put in dns.google.com
press SAVE
That is it !! trust me on this one. please try and see that it is the solution. What happened with dns settings after some mid PIE Samsung update , I do not know but this is the solution to google play problem.
Thank me later
markojan said:
Thank me later
Click to expand...
Click to collapse
is there a certain date youd like to be thanked on? I might have an appointment that day

App in play store stop downloading after sometimes with mobile data?

Because my mobile data is much faster than my WiFi but there's a problem on my 1908.12 tencent edition.
At first I thought it's because I didn't turn off data limit warning, so I turn it off but it still the same.
I tried download big app (Asphalt 9) and it's about 1.8GB-1.9GB. The other apps which are smaller than 100MB has no problem so far.
The symptom is after around 20%-30% the download bar in notification will disappear and in Play store, the percentage will stuck there. I noticed my 4G+ up and down have no movement since then.
What I've tried so far
-Turn off data limit warning
-Clear cache and data on Play store (app manager)
-Restart
There's a possibility that my phone is not in a great working condition because it's still under cn fingerprint but global rom.
Did anyone has this issue? I'll try WiFi tonight and will update this again.
Honestly I have no ideas but some people complaining their network disappearing and reappearing sometimes and disrupting their operations.
Maybe you get a temporary network flap and the download/update refuses to continue.
Try with only Wi-Fi and see if there's any difference.
zayidhs said:
Honestly I have no ideas but some people complaining their network disappearing and reappearing sometimes and disrupting their operations.
Maybe you get a temporary network flap and the download/update refuses to continue.
Try with only Wi-Fi and see if there's any difference.
Click to expand...
Click to collapse
Updated. I just tried with Wi-Fi awhile ago, it's the same but stuck on 40%. I have 90GB free space.
Thanks for your respond.
piyawut02 said:
Updated. I just tried with Wi-Fi awhile ago, it's the same but stu7ck on 40%. I have 90GB free space.
Thanks for your respond.
Click to expand...
Click to collapse
Then problem is most likely not from your network but memory.
Try downloading offline apk and installing directly.
Also, since gms was probably installed later, check all Google services and ensure all necessary permissions are allowed

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