Z3 Compact....red light when plugged in...no power - Xperia Z3 Compact Q&A, Help & Troubleshooting

Bought a z3 compact couple of weeks ago...worked fine for a bit and now its totally dead...meaning it wont power on but will show the red led when plugged in...was left on charge the whole night and still the led remains red..
I have tried installing companion to see if that helps as suggested online and that didn't work..
Any ideas as to what could be done?
Thanks

Try reflashing with Emma.
Google for it.

noona123 said:
Try reflashing with Emma.
Google for it.
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Click to collapse
The phone wont turn on nor will my PC detect it

salin235 said:
The phone wont turn on nor will my PC detect it
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Click to collapse
U need a new battery or a usb port.

XMoDuLeSx said:
U need a new battery or a usb port.
Click to expand...
Click to collapse
Does anyone know where I can get this done in Toronto (Scarborough)? Called a lot of shops but they dont seem to carry the battery for this specific device.

salin235 said:
Does anyone know where I can get this done in Toronto (Scarborough)? Called a lot of shops but they dont seem to carry the battery for this specific device.
Click to expand...
Click to collapse
https://www.kijiji.ca/v-electronics...xperia-blackberry/1205845404?siteLocale=en_CA

XMoDuLeSx said:
U need a new battery or a usb port.
Click to expand...
Click to collapse
XMoDuLeSx said:
https://www.kijiji.ca/v-electronics...xperia-blackberry/1205845404?siteLocale=en_CA
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Click to collapse
Thanks but had no luck! Doesnt carry the battery for the compact

salin235 said:
Thanks but had no luck! Doesnt carry the battery for the compact
Click to expand...
Click to collapse
Then try eBay

I have the same problem, I changed the battery and it didn't solve it. No idea what's going on. My phone was running Firefox OS during almost two years without any problem, I didn't change anything regarding the software. It just doesn't switch on anymore, even with a new battery.

I had same problem on my xperia go. My solve is :
connect phone to pc and do not do anything. Red light need turn on again. Wait 30-60 minutes. When you see sony logo, wait 5 minutes around and plug it normal charger. You can open your phone. I hope it's work for you. Sorry for my bad english.

Related

[Q] Root without PC?

Is it possible to root my device without a pc? cause i have problem on the phone i cannot charge or connect it to the pc.
kcannonball said:
Is it possible to root my device without a pc? cause i have problem on the phone i cannot charge or connect it to the pc.
Click to expand...
Click to collapse
As of now, it is not posible.
What's the problem you have?
DrKrFfXx said:
As of now, it is not posible.
What's the problem you have?
Click to expand...
Click to collapse
Sad to hear that :/
It is not charging.. The problem is where the charging cable connects to the phone.. when i open the seal the white indicator is red. but it was charging almost 15 days after i put it in water..
kcannonball said:
Sad to hear that :/
It is not charging.. The problem is where the charging cable connects to the phone.. when i open the seal the white indicator is red. but it was charging almost 15 days after i put it in water..
Click to expand...
Click to collapse
Oxidation and sulfation don't occur instantly so maybe that's why it stopped working after two weeks.
I think there was a way to root via Wifi, but I cannot help you with that. Also, messing with stuff around can cause you to be stuck in a bootloop, and tobrecover from a bootlop you will need usb connection.
So you are pretty much on a dead end, sorry
DrKrFfXx said:
Oxidation and sulfation don't occur instantly so maybe that's why it stopped working after two weeks.
I think there was a way to root via Wifi, but I cannot help you with that. Also, messing with stuff around can cause you to be stuck in a bootloop, and tobrecover from a bootlop you will need usb connection.
So you are pretty much on a dead end, sorry
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Click to collapse
The only thing i can do is to repair it, i think :/ Anyways Thanks for the help..
Try drama root or z4root..
farid0403 said:
Try drama root or z4root..
Click to expand...
Click to collapse
They do not work for our device, so trying them would be a pointless exercise.....
Sent from my C6603 using Tapatalk 4

[Q] Sony Xperia - Dead after plugging in charge cable!

I plugged charger cable into my phone tonight and the phone restarted, it then loaded up to the o2 logo screen which displays for a few seconds and then it reboots, it keeps doing this until i hold down volume up and the power button and it vibrates 3 times.
If i switch it back on it repeats the cycle of rebooting.
Anyone got any ideas ?
It also doesn't appear to charge if i plug a charge cable into it and when i connected the USB from the phone to my laptop with the phone on it made the laptop power off
Any help appreciated i tried xperia support but they weren't much help
Can u try charging it via laptop. Guess Ur system has crashed. The last option I could tell u is to flash the firmware again via PC companion or flash tool. Good luck
Sent from my C6603 using xda premium
dj_richard05 said:
Can u try charging it via laptop. Guess Ur system has crashed. The last option I could tell u is to flash the firmware again via PC companion or flash tool. Good luck
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
Thanks for the reply, i left the phone on for a bit and it no longer is stuck in a loop, it just flash's red light 3 times.
Nothing works to make it switch on and nothing happens if i plug it in to charge ?
doe's anyone know how i go about getting it repaired under warranty, Sony's on line help was less than helpful.
I got the phone from the car phone warehouse back in Feb, but my experience from my last phone going wrong is they don't want to fix it under warranty and find any reason to get out of it, also just read my insurance document and it states it won't replace/repair the phone if it should still be under warranty
How can a phone provider refuse warranty replacement of a clearly screwed up device? That's ridiculous :thumbdown:
Sent from my C6603 using xda app-developers app
paul875 said:
Thanks for the reply, i left the phone on for a bit and it no longer is stuck in a loop, it just flash's red light 3 times.
Nothing works to make it switch on and nothing happens if i plug it in to charge ?
doe's anyone know how i go about getting it repaired under warranty, Sony's on line help was less than helpful.
I got the phone from the car phone warehouse back in Feb, but my experience from my last phone going wrong is they don't want to fix it under warranty and find any reason to get out of it, also just read my insurance document and it states it won't replace/repair the phone if it should still be under warranty
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can you connect it via flashmode? if yes just install the firmware again...
Faelz said:
can you connect it via flashmode? if yes just install the firmware again...
Click to expand...
Click to collapse
Well I have found that the original charger cable is faulty, hence why it isn't charging!
I have used a new cable and if I use SUS to try and fix the phone then it will show a blue light...but then states that it can't find a driver for S1Boot Fastboot ? :silly:
Any ideas what this driver is and how to install it or is SUS meant to install the driver and my phone is to broken for it to recognise it ?
Thanks :good:
paul875 said:
Well I have found that the original charger cable is faulty, hence why it isn't charging!
I have used a new cable and if I use SUS to try and fix the phone then it will show a blue light...but then states that it can't find a driver for S1Boot Fastboot ? :silly:
Any ideas what this driver is and how to install it or is SUS meant to install the driver and my phone is to broken for it to recognise it ?
Thanks :good:
Click to expand...
Click to collapse
man, i didn't really use SUS but you could try with flashtool...
just install the drivers and flash the firmware you want... i recomend the new .569 with android 4.3
Faelz said:
man, i didn't really use SUS but you could try with flashtool...
just install the drivers and flash the firmware you want... i recomend the new .569 with android 4.3
Click to expand...
Click to collapse
I managed to charge the phone a bit and run SUS, but it is still stuck in a boot loop...
Going to drop it in for repair tomorrow and see if I can get it fixed under warranty...
paul875 said:
I managed to charge the phone a bit and run SUS, but it is still stuck in a boot loop...
Going to drop it in for repair tomorrow and see if I can get it fixed under warranty...
Click to expand...
Click to collapse
I used SUS only on time and it doesnt solve my problem...
You can hard shutoff the phone and let it charge, its better to keep it always charged, just in case...
paul875 said:
I managed to charge the phone a bit and run SUS, but it is still stuck in a boot loop...
Going to drop it in for repair tomorrow and see if I can get it fixed under warranty...
Click to expand...
Click to collapse
Go on the Sony website and organise a repair through them, It will be much faster and you don't have to deal with Carphone WH at all!
Just fill in a form or chat to someone online and they will give you the address to send it to free post.
Package it up and you can track it.
I wouldn't open it up but it sounds to me as if the battery is not connected or present, ive fixed a few Xperia Zs and if you remove the battery and plug it in the boot loop goes on and on.
As long as you haven't opened it, the white stickers under the flaps have not gone pink, its not physically damaged, you have not rooted it AND its still under warranty.... they should replace it!
If its your fault and you damaged it I think they charge £14 to return it or destroy it, whichever you prefer.
Good luck

Mini froze, now it wont respond...

Hello, my situation is this: S3 Mini running Carbon Rom 4.4.4 , flashed with TWRP. After running great for a few weeks, suddenly after charging all night the phone froze ( was on FB on CM Browser). It was totally unresponsive to any attempts so I pulled the battery ( this did happen a couple times before) and when I tried to restart, nothing. The phone responds to nothing, no download, no recovery, no charger.... battery is charged and I did try a different battery to no avail. The only response I get is if it is connected to a PC before I install the battery then when I install it (the battery) the PC tries to install u8500 usb rom drivers, which of course it never finds. Samsung device drivers are installed on the PC. Odin also fails to see it.
Is it dead? Is it salvageable? Can I recover any data off it?
Sorry for the new thread but it seemed I could not find a case exactly like mine.
Pino Fundez said:
Hello, my situation is this: S3 Mini running Carbon Rom 4.4.4 , flashed with TWRP. After running great for a few weeks, suddenly after charging all night the phone froze ( was on FB on CM Browser). It was totally unresponsive to any attempts so I pulled the battery ( this did happen a couple times before) and when I tried to restart, nothing. The phone responds to nothing, no download, no recovery, no charger.... battery is charged and I did try a different battery to no avail. The only response I get is if it is connected to a PC before I install the battery then when I install it (the battery) the PC tries to install u8500 usb rom drivers, which of course it never finds. Samsung device drivers are installed on the PC. Odin also fails to see it.
Is it dead? Is it salvageable? Can I recover any data off it?
Sorry for the new thread but it seemed I could not find a case exactly like mine.
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Click to collapse
I had the same issue after flashing a wrong bootloader. I gave the phone back where I bought it telling that I doesn't know why he didn't started anymore. They replaced my telephone motherboard and now it works.
theov3rc0mer said:
I had the same issue after flashing a wrong bootloader. I gave the phone back where I bought it telling that I doesn't know why he didn't started anymore. They replaced my telephone motherboard and now it works.
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Click to collapse
There's no warranty on my device so taking it back is not an option. The phone was working fine for while so I suppose it's not the bootloader... what suprised me is that it happened outta the blue, not during start up... thanks for the advice though mate.
Pino Fundez said:
There's no warranty on my device so taking it back is not an option. The phone was working fine for while so I suppose it's not the bootloader... what suprised me is that it happened outta the blue, not during start up... thanks for the advice though mate.
Click to expand...
Click to collapse
I think you can try with an usb jig or you can find someone with a jtag (there are millions of guides about those solutions, just google it). :good:
theov3rc0mer said:
I think you can try with an usb jig or you can find someone with a jtag (there are millions of guides about those solutions, just google it). :good:
Click to expand...
Click to collapse
The jig I can do, no harm trying but the jtag is hard to find....
Guys i have this exact same problem and i'm getting desperate. i remember there was a special usb cable but i can't remember the name...
Could you please link me to anything? Absolutely anything? i really need this phone alive
M4v3r1cX said:
Guys i have this exact same problem and i'm getting desperate. i remember there was a special usb cable but i can't remember the name...
Could you please link me to anything? Absolutely anything? i really need this phone alive
Click to expand...
Click to collapse
basically from what I've read, the jig you either buy off Ebay for 3$ or solder 300kΩ across pins 4 and 5 of a micro usb connector, But look it up before cause a nuclear holocaust
Pino Fundez said:
basically from what I've read, the jig you either buy off Ebay for 3$ or solder 300kΩ across pins 4 and 5 of a micro usb connector, But look it up before cause a nuclear holocaust
Click to expand...
Click to collapse
Today i bought the usb jib and... no, it didn't work. God damn
I guess i'll just let the phone die and i'll buy a new one... it was a good phone.
M4v3r1cX said:
Today i bought the usb jib and... no, it didn't work. God damn
I guess i'll just let the phone die and i'll buy a new one... it was a good phone.
Click to expand...
Click to collapse
Honestly, I didnt think the jig would work, which is why Im not in much haste to do it, before you dump it though mate, try and find someone close to you with a JTAG setup.... I havent had much luck with that.
It was an ok phone... either I had high expectations or it was below the hype but that is just my 2 cents... at the end of the day it was a useful tool....

Xperia ZR cant get into flashmode or turn on

Hey there.
I have an Xperia ZR that is unable to get into flashmode to reflash and it cant turn on.
Sometimes when plugging it into a charger or computer theres a red led lighting on but it just stays like that no matter how long you leave it. Unable to turn on and cant get it into flashmode. Tried with a rubber band to keep holding volume down while have it plugged in with flashtool ready for an entire day with no result.
Have also had the battery out for an entire night but nothing has worked. Is it just broken completely or is there some way to get it to do something again?
ChrisRoxor said:
Hey there.
I have an Xperia ZR that is unable to get into flashmode to reflash and it cant turn on.
Sometimes when plugging it into a charger or computer theres a red led lighting on but it just stays like that no matter how long you leave it. Unable to turn on and cant get it into flashmode. Tried with a rubber band to keep holding volume down while have it plugged in with flashtool ready for an entire day with no result.
Have also had the battery out for an entire night but nothing has worked. Is it just broken completely or is there some way to get it to do something again?
Click to expand...
Click to collapse
Hmm... Sounds like you tried pretty much everything. How about some background info? How did it get this way? Is the bootloader unlocked? Probably not relevant, but you never know.
My best guess would be that there's a loose contact with the USB connector or something, but that doesn't explain why the display doesn't come on when the red light comes on (are you running a custom ROM?). In any case, by this point, the service center is probably your best bet, if you're under warranty that is; if not, you can try taking it to a 3rd party repair shop (that's how I got my screen replaced after my warranty ran out), or maybe disassemble it yourself to see if there's anything you can jam back into place. Don't know what else you can do.
Good luck.
P.S. What about fastboot?
SirVer said:
Hmm... Sounds like you tried pretty much everything. How about some background info? How did it get this way? Is the bootloader unlocked? Probably not relevant, but you never know.
My best guess would be that there's a loose contact with the USB connector or something, but that doesn't explain why the display doesn't come on when the red light comes on (are you running a custom ROM?). In any case, by this point, the service center is probably your best bet, if you're under warranty that is; if not, you can try taking it to a 3rd party repair shop (that's how I got my screen replaced after my warranty ran out), or maybe disassemble it yourself to see if there's anything you can jam back into place. Don't know what else you can do.
Good luck.
P.S. What about fastboot?
Click to expand...
Click to collapse
I dont really know anything about it, its a friends phone that bought it used. Theres 100% no warrenty on it and if anything needs to be replaced i can do that but its just determining where the issue is.
Fastboot doesnt seem to do anything either. Also the battery does get hot after leaving it in the charger for ages so i dont think there is a lose connection there? But im not sure.
If theres an issue with the screen it should still boot and such.
I thought it might be an issue with the power and volume buttons but then it should still turn on when charging id assume, or partially turn on, until the battery charging screen at least.
Wait i just tried to plug it in again.
Now flashtool gives me this
07/022/2015 13:22:00 - INFO - Device connected with USB debugging off
07/022/2015 13:22:00 - INFO - For 2011 devices line, be sure you are not in MTP mode
however if i unplug it and replug it it doesnt detect it before i pull out the battery and put it in again. Holding either volume up or down doesnt do anything still, gives same message and doesnt go into fastboot or flashmode
ChrisRoxor said:
Wait i just tried to plug it in again.
Now flashtool gives me this
07/022/2015 13:22:00 - INFO - Device connected with USB debugging off
07/022/2015 13:22:00 - INFO - For 2011 devices line, be sure you are not in MTP mode
however if i unplug it and replug it it doesnt detect it before i pull out the battery and put it in again. Holding either volume up or down doesnt do anything still, gives same message and doesnt go into fastboot or flashmode
Click to expand...
Click to collapse
That's... Interesting. And Flashtool just stays like that until you unplug it? It doesn't lose the connection (device disconnected) or anything like that? If it does lose it, it could be a battery issue...
SirVer said:
That's... Interesting. And Flashtool just stays like that until you unplug it? It doesn't lose the connection (device disconnected) or anything like that? If it does lose it, it could be a battery issue...
Click to expand...
Click to collapse
Yea still staying like that, doesnt say it disconnects before i unplug it, and then it wont connect again before the battery has been out
ChrisRoxor said:
Yea still staying like that, doesnt say it disconnects before i unplug it, and then it wont connect again before the battery has been out
Click to expand...
Click to collapse
... OK, I don't know what kind of black magic was used on that phone to screw it up like this, but it sounds like something's off in the battery circuit (just guessing). I'm not sure that's even fixable, but it couldn't hurt to try a mobile repair shop. Who sold you something this broken, anyway? eBay?
SirVer said:
... OK, I don't know what kind of black magic was used on that phone to screw it up like this, but it sounds like something's off in the battery circuit (just guessing). I'm not sure that's even fixable, but it couldn't hurt to try a mobile repair shop. Who sold you something this broken, anyway? eBay?
Click to expand...
Click to collapse
i dont know who they bought it from but yea seems like something with either the usb connector circuit and maybe buttons. The battery voltage is okay. Reading 3.5V and specified 3.7V on the battery so that should be eliminated as a problem
ChrisRoxor said:
i dont know who they bought it from but yea seems like something with either the usb connector circuit and maybe buttons. The battery voltage is okay. Reading 3.5V and specified 3.7V on the battery so that should be eliminated as a problem
Click to expand...
Click to collapse
Nah, I didn't mean the battery itself, I meant (as you said) the connector circuit between the port, the battery, and the motherboard. You can try opening it up, see if there's anything you can do, but apart from a repair shop, I don't see what else can be done to save it. Maybe someone else will have some ideas.
Good luck. ?
SirVer said:
Nah, I didn't mean the battery itself, I meant (as you said) the connector circuit between the port, the battery, and the motherboard. You can try opening it up, see if there's anything you can do, but apart from a repair shop, I don't see what else can be done to save it. Maybe someone else will have some ideas.
Good luck.
Click to expand...
Click to collapse
Yea okay, thanks! I'll try disassemble it when i get the time to see if there are any loose connections and test the cables and such.
Take out the battery and try putting it on Flashmode.
(Heard this somewhere for some other phone or might be for Xperia)
Sent from my Xperia ZR using XDA Free mobile app
Daedroza said:
Take out the battery and try putting it on Flashmode.
(Heard this somewhere for some other phone or might be for Xperia)
Sent from my Xperia ZR using XDA Free mobile app
Click to expand...
Click to collapse
flashmode without battery in? Ill give it a shot
ChrisRoxor said:
flashmode without battery in? Ill give it a shot
Click to expand...
Click to collapse
Nothing happened
Any other suggestions maybe? Hopefully?
Upon further investigation, it appears that some of the back screws and the plasic in the edges behind the rear cover, is damaged. It appears as though someone has opened the phone previously and been unable to make it function again afterwards and then sold it online to get rid of it.
So ill open it up and check the insides of it, then give an update if there are more issues!
ChrisRoxor said:
Upon further investigation, it appears that some of the back screws and the plasic in the edges behind the rear cover, is damaged. It appears as though someone has opened the phone previously and been unable to make it function again afterwards and then sold it online to get rid of it.
So ill open it up and check the insides of it, then give an update if there are more issues!
Click to expand...
Click to collapse
This is exactly why it took me so long to trust online shopping. ?
Download sony pc companion.
start support zone.
chose first option update software.
A dialog will open.
chose repair the phone at the bottom and follow the guide. it should repair your phone to stock settings.
everything will be deleted on your phone
i was about to open a thread when i came across this one, i have similar issue with my ZR, i had bought it brand new, but after few weeks of lollipop update, one day the phone just started rebooting randomly, and after few hours it didnt boot back up, it just went dead. and same issues, when i plug in red light comes on, but only for few secs, and no help using PC companion or flashtool. i took it to repair shop they said theyll charge me for just checking what the problem is, i said no thanks. ill take it to repair shop n see what they say.

Need help, please!!!!!

I have an xperia t. I flash it correctly a couple times, but in the last "session" i screw something big time. I accidently delete all files on phone, total desctruct!
Now i have a question. Does i have any chance to work this out or is phone "dead"? Because i also cannot charge, also with red led and power on 4 long time!
Please help me if its possible to fix my good phone. TNX! Greetins from Slovenia!!!!
Well try to connect to flashtool and flash stock firmware again
krasimiretov said:
Well try to connect to flashtool and flash stock firmware again
Click to expand...
Click to collapse
Its cannot conect 2 flashtool, problem is charging. It wont charge and made me almost cry. Its good phone and i dont wanna to put in desk.
methatraxx said:
Its cannot conect 2 flashtool, problem is charging. It wont charge and made me almost cry. Its good phone and i dont wanna to put in desk.
Click to expand...
Click to collapse
Here try this Tut on how to charge https://youtu.be/BDtv7qKf8tQ
If I helped you please thank me
Great regards
methatraxx said:
I have an xperia t. I flash it correctly a couple times, but in the last "session" i screw something big time. I accidently delete all files on phone, total desctruct!
Now i have a question. Does i have any chance to work this out or is phone "dead"? Because i also cannot charge, also with red led and power on 4 long time!
Please help me if its possible to fix my good phone. TNX! Greetins from Slovenia!!!!
Click to expand...
Click to collapse
I'd say YES (as I've been in the same situation, total black out, but then I was able to recover it after long hours of struggle), You probably might have a chance if you're patient, can read and follow all the details on this thread (by gredbradley here and Toledo_JAB http://forum.xda-developers.com/showthread.php?t=1849170&nocache=1).
Note that LED notification usually means signs of LIFE, so you must try hard if you really want to bring your phone back from the "dead". post here it you have any questions. Good Luck!
Help
good! I need to know if you unlock the frequency bands Qualcomm works for Xperia devices tl

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