Phone shuts off when the battery alert shows up (below 19%) - Huawei Mate S

Hello
I'm new here and a basic user
A couple days ago I bought a used Mate S and was happy with it. I thad some screen burn-in (expected) and nothing else was wrong with it... until it reached 19% battery.
As soon as it happens, the phone sends the low battery alert and the phone shuts off (not instantly, it shows the "Shutting off..." message for a couple of secs)
I've calibrated the battery (I think I did it wrong may be?) but it just seems weird that it shows off as soon as the alert shows up.
I don't know how to fix this, but is it stupid to think that it could be fixed if I (somehow) change when the low battery alert shows up?
How can I do this? Or is there another way to solve my problem?
I managed to root the phone. Help please...

I had the same problem. I had change the battery and works fine

spectral3000 said:
I had the same problem. I had change the battery and works fine
Click to expand...
Click to collapse
Ohh
But... is there a way to change the n% low battery warning? (set at <20%) I'm convinced that'd help xd
I saw a mod that gives you the option on the P9 forum, but it's for android N

Related

Samsung Galaxy S plus random shutdown

hi guys, i'm getting really pissed off right now
i''ve got my phone for 3 months now and it worked like charm till the last month
every time my phone shutdown randomly , and when i restart it, my battery level is under the 10%
even if i charge it the whole night till 100%, after i use it a few minutes it shutsdown and the battery will be very low.
sometimes it doesn't even turn on anymore.
i can't use my phone now only when its charging because it doesn't shutdown then.
I've tried everything that i could think of, i've recalibrated the battery , installed different roms but i got the problem with every rom.
i've even tried it with a ics rom but still got the same problem
someone please help me
my phone had the same problem i have flash any costum rom but nothing and then i have flashed a stock original rom for fix that....and then retry a costum rom.
have you try to wipe /system /sdcard /data /cache /delik-cache and then flash a stock original rom with odin ?
Rajito said:
hi guys, i'm getting really pissed off right now
i''ve got my phone for 3 months now and it worked like charm till the last month
every time my phone shutdown randomly , and when i restart it, my battery level is under the 10%
even if i charge it the whole night till 100%, after i use it a few minutes it shutsdown and the battery will be very low.
sometimes it doesn't even turn on anymore.
i can't use my phone now only when its charging because it doesn't shutdown then.
I've tried everything that i could think of, i've recalibrated the battery , installed different roms but i got the problem with every rom.
i've even tried it with a ics rom but still got the same problem
someone please help me
Click to expand...
Click to collapse
I have the exact same problem, am about to buy a new battery tomorrow unless someone else has another solution? This might not be the proper forum but in here at least many i9001 users will read it.
I've had this problem for about a week, was very annoying while on holiday. I've tried using BroodROM BE 1.0, Stock KQE and now back to stock KPG.
Try ebay - you can easily find decent batteries for 5$ there.
pedrsantiago said:
Try ebay - you can easily find decent batteries for 5$ there.
Click to expand...
Click to collapse
Well yes I'm going to try a different battery soon but the odd thing is after my battery charge seems to drop down to 5% or so, it starts charging to about its original charge level without a charger connected. So it's basically 80%->drop to 5%->charge back to 60% without charger.
i'll try now to do a hard reset, go back to stock rom, then reinstall an costum rom,
will tell you if it works!
Plz mods remove/delete this sheeyat.. this is
Galaxy S Plus I9001 Android Development
i have used TeamWin Recovery for wipe all partition becouse with hard reset don't wipe /system and internal sd.
Rajito said:
hi guys, i'm getting really pissed off right now
i''ve got my phone for 3 months now and it worked like charm till the last month
every time my phone shutdown randomly , and when i restart it, my battery level is under the 10%
even if i charge it the whole night till 100%, after i use it a few minutes it shutsdown and the battery will be very low.
sometimes it doesn't even turn on anymore.
i can't use my phone now only when its charging because it doesn't shutdown then.
I've tried everything that i could think of, i've recalibrated the battery , installed different roms but i got the problem with every rom.
i've even tried it with a ics rom but still got the same problem
someone please help me
Click to expand...
Click to collapse
I thought I was the only one with this problem. I charge my battery to full and it starts draining normally. Then, when around 30-80% battery remaining, it turns off. It only turns off when you use it for a while, when the screen is off it stays on normally. After rebooting it turns off within a minute or so. This continues for a few reboots with the battery level remaining roughly the same. Eventually after a few boots it shows 3-4% of battery, after which I of course have to charge. Also tried calibrating and tried different roms but it still remains. I ALSO SWAPPED MY BATTERY WITH A FRIEND BUT IT DIDN'T HELP! It worked like a charm for him but I still got turn offs with his battery.
If i were you Guys, i would install stock rom and hand in my phone under warranty ( of course if you still have it ). Because if this occurs even when u swap battery, let samsung play with you phone then
Its not your battery..restore your phone to the way it was and give it to samsung
i'm getting pissed of now, even with the stock rom it randomly shutsdown.
i don't have any warrenty so i can't give it back to samsung
In case anyone's still wondering, in my case it did turn out to be a fried battery. If anyone else is experiencing the same issues I was, just check your battery to see whether or not it is swollen. If it's bigger than it should be, that probably means it's fried and you should replace it. I'm happily running custom roms without any trouble again now, and battery life is awesome!
Sent from my GT-I9001 using xda app-developers app
Rajito said:
i'm getting pissed of now, even with the stock rom it randomly shutsdown.
i don't have any warrenty so i can't give it back to samsung
Click to expand...
Click to collapse
Sorry Rajito, but you are having a serious problem, i think the motherboard is the problem, my friend had the same problem with his I9000 S simple. You shoud go to a service !
Hi guys,
I also have this problem, my phone randomly turns off and when I turn it on, it shows much less remaining battery percentage than before. (please see attached image) After turning on the value is increasing, sometimes from ~5% to 30-40% or more...
Now I have CM10 Jelly Bean flashed, but CM9 did the same sometimes but much more rarely than on JB. Today the phone 'died' three times until noon.
aToS88 said:
Hi guys,
I also have this problem, my phone randomly turns off and when I turn it on, it shows much less remaining battery percentage than before. (please see attached image) After turning on the value is increasing, sometimes from ~5% to 30-40% or more...
Now I have CM10 Jelly Bean flashed, but CM9 did the same sometimes but much more rarely than on JB. Today the phone 'died' three times until noon.
Click to expand...
Click to collapse
Yeah that's the exact same problem I had. In my case it turned out to be a fried battery, see if it's swollen or not, if you lay your battery on a table it should stay still and not wobble around. If the battery's not flat but swollen that means your battery is fried. In this case good news because you can easily replace it
avreijnen said:
Yeah that's the exact same problem I had. In my case it turned out to be a fried battery, see if it's swollen or not, if you lay your battery on a table it should stay still and not wobble around. If the battery's not flat but swollen that means your battery is fried. In this case good news because you can easily replace it
Click to expand...
Click to collapse
unfortunately it is absolutely not swollen, its fully flat :\
besides this I put out the battery now and put it back and it is showing only 2% percent of battery so maybe my battery is wrong
UPDATE: after uninstalling the pro version of Battery Indicator there were no random shutdowns at all, but the free version is fine o.0

shut down problem with Note

Hi everyone, i have a problem with my Note, i am not very good with English i hope you will forgive me if i make any mistakes
When i play games, use application, use wifi or something like that my screen flickers and the phone shut down. If i try to open it again it warns me that i dont have battery, appears that i have 1% battery and close again although i have more than 70%. After 10-15 minutes i open it and shows battery 70%. If i talk there is no problem, i can use the phone but what ever else i will do it shut down.
My phone is not rooted, i have used factory settings but no result, i have also removed the micro sd card and still the same.
Can anyone help me with my problem?
Thanks in advance
Easy fix:replace battery
Sent from my GT-N7000 using xda premium
Try a new battery now.
thanks for the reply
I oredered a battery but you think thats the problem?
I mean if i had a problem with battery shouldnt i have a problem and after 10-15 minutes that i open my phone again?
It is ok after, shows the life nattery i had before the shut down and if i use it just for calls i dont have any problems
usually when a battery is faulty, the phone cannot survive a photo capture with flash on. .. the symptoms that you said also indicates a poor battery,
nokiamodeln91 said:
usually when a battery is faulty, the phone cannot survive a photo capture with flash on. .. the symptoms that you said also indicates a poor battery,
Click to expand...
Click to collapse
thank you again
when i will get the new battery i will reply here in case someone else have the same problem if it is fixed
ellinas5 said:
thank you again
when i will get the new battery i will reply here in case someone else have the same problem if it is fixed
Click to expand...
Click to collapse
I hve gt the same Problem .......... Gonna try a new battery ...
my current battery is about 1 year .... and the battery is kinda swollen..
sry fr my english...

[Q] screen flickers and suddenly turns off...date change

i dont know whats going on with my gt n7000 ,its been a period since my mobile screen starts to show flickering lights,and a few moments after that it turns off spontaneously,though my battery seems charged well ,and sometimes when it turns off & restart it i notice my accounts on fb and google not working then i realized the date & time changed back ,so when i set it to current my accounts returns back,,its realy annoying any thoughts for whats going on?how can i fix it ? thanks
How old is the battery? If its getting close to a year, better get a new one.
well its older than a year ,,, but i cant still understand why the date change , i thought i might need a factory restore
Dead battery. Had the same problem.
The battery cant give the mobile enough voltage anymore.
Is your battery puffy? you can see it when you take him out.
Buy a new battery and the problem is solved.
Why its changing the time and date:
Because the mobile has no power anymore. It's the same thing when you unplug the power of youre alarm.

Nexus 6 Restarting and Battery Issues

Hi Guys, I really would like to ask some help with my Nexus 6 in which the battery drains to fast and some message always appearing once I try tuning it on back again.
It all started just last week when i noticed that my battery drains to fast, in which lets say the battery has still 70% of power then when Im about to using, the fone will immediately turn off saying the battery is already 0%. But once I try to charge it, it'll be showing that the battery has still 70% of power. Aside from that, every time Im about to turn it on after the knowing that my phone has still enough battery or once I tried to plug the adaptor. A message will appear stating that "Apps updating 15 of 135" something...
I've tried to reset my phone hoping that something that I've downloaded probably have cause my phone to malfunction, but still no use. The battery is draining too fast and that updating of apps is still showing and it'll take atleast 4X I need to turn on my phone with the charger plugin in order for the phone to turn on properly.
Would anyone might know whats the problem or whats causing my phone to malfunction in that way?
rommelv said:
Hi Guys, I really would like to ask some help with my Nexus 6 in which the battery drains to fast and some message always appearing once I try tuning it on back again.
It all started just last week when i noticed that my battery drains to fast, in which lets say the battery has still 70% of power then when Im about to using, the fone will immediately turn off saying the battery is already 0%. But once I try to charge it, it'll be showing that the battery has still 70% of power. Aside from that, every time Im about to turn it on after the knowing that my phone has still enough battery or once I tried to plug the adaptor. A message will appear stating that "Apps updating 15 of 135" something...
I've tried to reset my phone hoping that something that I've downloaded probably have cause my phone to malfunction, but still no use. The battery is draining too fast and that updating of apps is still showing and it'll take atleast 4X I need to turn on my phone with the charger plugin in order for the phone to turn on properly.
Would anyone might know whats the problem or whats causing my phone to malfunction in that way?
Click to expand...
Click to collapse
The battery is busted, the same thing happened to me. I had to send the phone back to Motorola and they sent me a refurbished one back and its having the same issue. I'm just giving up on this phone and getting the note 4
Sent from my Nexus 6 using Tapatalk
rommelv said:
. . . A message will appear stating that "Apps updating 15 of 135" something....
Would anyone might know whats the problem or whats causing my phone to malfunction in that way?
Click to expand...
Click to collapse
It could be updating of apps or system. In that case the message "Apps updating . . ." is normal after reboot.
When you have a slow data connection updating can take a lot of time, including battery drain.
Same problem with my n6. But only in high mountains... No restarts when in airplane mode or without sim card

camera causing p9 to shutdown

hi hope someone can help with this.
I have a huawei p9 32gb EU version
model EVA-L09 emui 4.1.1 (still on) android 6.0 (says no update available)
build number is: EVA-L09C432B182
An issue seems to have developed in the past 2 weeks (i've had it almost a year) - it has decided to close itself down when I try to use the camera. I am using the default/stock camera app not a 3rd party one. I want to make clear it does not happen every time seems (at the moment) quite random/intermittent
The battery was at 79% the first time it happened and a few days ago it was at 55% and it happened. Auto flash was on but flash not activated at the time the phone shut down.
The first time I thought I just hadn't realised the battery was that low but when I plugged it in to charge it said 79% on screen.
A few days ago when it was 55% I was able to put the phone back on after it shut itself down and it was fine/behaved normally since putting it back on - the battery appeared to drain at the usual rate. I even took a few other photos after switching it back on & it didnt shut down. I had been using camera the same morning when the battery % would have been higher & it didn't shutdown then. (& i actually took quite a few photos during that time).
Hope someone out there has an idea of how to fix this issue, though i'm thinking its maybe the a sign the battery may be failing?
I also have this issue, I think it may be a sign the battery is beginning to fail, or possibly the cpu gets too hot. (again first started happening around a year into ownership)
Under 70% battery if i take a bunch of photos it can shut down but would normally turn back on again with 20% less battery. if battery gets less than 50% then if it powers off, it may power back on breifly and then go back to the exclamation mark for empty battery and shut down.
I have tried following the guide to calibrate the battery (let it charge to 100%, turn off, plug back into charger) but it made no difference.
What did help a bit though was ensuring cloud photo apps (google photos/onedrive etc) were set to only upload photos while on wifi and charging.
Hi, I have the same issue with my EVA-L09 with EMUI 4.1.1 build EVA-L09C900B182 bought in october 2016. Shuts down after shooting few photos/videos and can't start it again without plugging it. Once plugged, the battery level seems to be the same as before the shutdown. Seems to happen with any battery level.
If anybody can help solve this, that would be great. I can't decide to change the battery for the moment without certainty that it would fix this issue.
kevgau said:
Hi, I have the same issue with my EVA-L09 with EMUI 4.1.1 build EVA-L09C900B182 bought in october 2016. Shuts down after shooting few photos/videos and can't start it again without plugging it. Once plugged, the battery level seems to be the same as before the shutdown. Seems to happen with any battery level.
If anybody can help solve this, that would be great. I can't decide to change the battery for the moment without certainty that it would fix this issue.
Click to expand...
Click to collapse
To all of you...unlock bootloader and update firmware. Maybe your issues will be solved. Its a conflict and not a battery issue
Sent from my EVA-L09 using XDA Labs
Any resolution?
I am having the same problem with my L09 and the P9 camera app. Was on Nougat so rolled back to MM in attempt to fix. Also tried a faster SD. No luck with either.
No such issues with other camera apps from Play Store, but they don't use both sensors.
Anybody resolved this problem definitely yet? If yes, how?
Thanks.
matt3805089 said:
I am having the same problem with my L09 and the P9 camera app. Was on Nougat so rolled back to MM in attempt to fix. Also tried a faster SD. No luck with either.
No such issues with other camera apps from Play Store, but they don't use both sensors.
Anybody resolved this problem definitely yet? If yes, how?
Thanks.
Click to expand...
Click to collapse
I have the same problem since the last 6-9 months.
However I noticed that the problem occurs when I make photos when I'm outside and the weather is windy/damp. I never had the problem when shooting photos inside, always outdoors.
The solution is indeed connecting the phone with a charger (or portable battery) or wait for a couple of hours.
It could be a problem with the battery but it is strange that the phone is ok again after charging a couple of minutes. If it was moisture this idid not yet vanish in just a couple of minutes. Maybe a sensor which is not working ok (or the firmware is not resetting/reading it correctly) ?
I'm thinking of sending my phone into repair for this problem, however I think this is a difficult to identify problem because it does happen randomly (as it seems).
I'm having the same problem, after battery goes under 50% It drains fast, bellow this it only takes 30min of use to shoot down, taking a few photos just makes it drain even faster. And when plugged to the charger it suddenly gets up to 40% . I tried everything software wise with no luck. I bought a new OEM battery planning to change it this week, then I'll post the results.
I am facing the same problem L09C432B395. I observed its somehow being related to cold temperatures outside in my case - it happens only when walking outdoor and the phone is in my hand for a while - so its probably cools down. And than when pressing the camera button I see the message "waiting to sharpen the photo" and then beeeep! battery down to 1% and phone shutdowns. Regardles the battery level.. happening accidentaly and randomly, but only once a week.. and only when taking phone outdoor in a winter time. I did factory reset, re-installed the latest ROM etc but the problem persists. Might be some conflict between battery state and temperature read error?
Buran79 said:
I'm having the same problem, after battery goes under 50% It drains fast, bellow this it only takes 30min of use to shoot down, taking a few photos just makes it drain even faster. And when plugged to the charger it suddenly gets up to 40% . I tried everything software wise with no luck. I bought a new OEM battery planning to change it this week, then I'll post the results.
Click to expand...
Click to collapse
Update: I change the battery, everything back to normal. I used a OEM battery, screen time is +6h with moderate use during the first row cycles of battery use from 100% to 10%.
Hi all together. Faced the same issue up times (Huawei P9 EVA-L09C432B395, Kamera App 4.1.1) with battery in good state 46 to 76% and taking a picture caused draining it to zero at a moment. Sitting down immediately. BUT only if flash ? is set to bulb-light ?! Tested it several times. Normal (auto/always active) flash is ok - but not bulb-mode...
So, that's obviously the reason - but where's a solution? ?
Some Huawei officials here at xda? ?
Same problem here and without solution yet ... camera causes phone to shutdown and battery indication goes crazy.
https://forum.xda-developers.com/p9/help/battery-calibration-issue-t3669811
Experiencing the same issue on both P9 we have and getting very annoying would be glad to see if is there any solution of this.
piotrkalb said:
I am facing the same problem L09C432B395. I observed its somehow being related to cold temperatures outside in my case - it happens only when walking outdoor and the phone is in my hand for a while - so its probably cools down. And than when pressing the camera button I see the message "waiting to sharpen the photo" and then beeeep! battery down to 1% and phone shutdowns. Regardles the battery level.. happening accidentaly and randomly, but only once a week.. and only when taking phone outdoor in a winter time. I did factory reset, re-installed the latest ROM etc but the problem persists. Might be some conflict between battery state and temperature read error?
Click to expand...
Click to collapse
These are my exact symptoms - combination of cold and camera gives false battery reading and shuts down phone entirely. Software update hasn't fixed.
I have same problem
EVA-L09C55B383
it's the last firmware
emui 5.0.1
android 7
at 50% battery i make a photo with flash and the p9 turn off.
to turn on i need connect it to recharger.
it's very very impossible.
i think to send it to customer care.
have someone resolved this issue?
i ask to huawei on facebook. i wait a answer.
Any luck with Huawei support for any of you?
Hi,
I'm having the same problem. It's amazing how there's no information at all from Huawei about this issue... it's frustrating. I was planning on buying a P20 during this year and give my P9 to my wife, but if she can't use the camera it's useless. And I will not buy another Huawei if they don't do anything regarding a problem like this one...
Did any of you had any positive experience with Huawei Customer Care?
Thank you!
miksly said:
I have same problem
EVA-L09C55B383
it's the last firmware
emui 5.0.1
android 7
at 50% battery i make a photo with flash and the p9 turn off.
to turn on i need connect it to recharger.
it's very very impossible.
i think to send it to customer care.
have someone resolved this issue?
i ask to huawei on facebook. i wait a answer.
Click to expand...
Click to collapse
PlatformHopper said:
Hi,
I'm having the same problem. It's amazing how there's no information at all from Huawei about this issue... it's frustrating. I was planning on buying a P20 during this year and give my P9 to my wife, but if she can't use the camera it's useless. And I will not buy another Huawei if they don't do anything regarding a problem like this one...
Did any of you had any positive experience with Huawei Customer Care?
Thank you!
Click to expand...
Click to collapse
i haven't resend it to customer care. we think it's a software issue beacuse battery it's ok....
i don't know what do
i think to install a custom rom!
but, when i had s3 samsung, modding was very simply... for huawei im not sure...
anyone had modded p9?
miksly said:
i think to install a custom rom!
but, when i had s3 samsung, modding was very simply... for huawei im not sure...
anyone had modded p9?
Click to expand...
Click to collapse
Did you try yourself any search for custom ROMs ob XDA for Huawei P9?!
https://forum.xda-developers.com/p9/development
I tried Huwawei customer care.
Their best offer was factory reset of all firmware!
Install updates doesn't fix.
PlatformHopper said:
Hi,
I'm having the same problem. It's amazing how there's no information at all from Huawei about this issue... it's frustrating. I was planning on buying a P20 during this year and give my P9 to my wife, but if she can't use the camera it's useless. And I will not buy another Huawei if they don't do anything regarding a problem like this one...
Did any of you had any positive experience with Huawei Customer Care?
Thank you!
Click to expand...
Click to collapse
Even when connected to charger!!
Even when the phone is connected by USB to my computer and charging, if I open the camera the battery % starts to drop like 1% every 4-5 seconds!!
So the battery is being drained faster than what it charges.
I close the camera and it starts charging again.
Huawei, I was very happy with this phone, now I'm constantly in fear of getting out of battery in the middle of an unknown city while taking photos!

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