SIM unlock - T-Mobile LG G6 Questions & Answers

I have a brand new G6 in the box I want to give to my friend but T-Mobile says I need to put it on their network for a few months before they will unlock it. Pretty BS about it since I bought it outright and never once had a plan on it. I want to give it as new and don't want to open it. Saw some sketchy sites online and other posts here seem to be for different types of unlocks. He has ATT and just wants to use it there. Am I screwed?

Mine came with an app pre-installed that would permanently sim unlock it.

joedeuce said:
Mine came with an app pre-installed that would permanently sim unlock it.
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Click to collapse
Yeah they call come preloaded but apparently it won't work and you won't get the code unless its on the network and T-Mobile allows it from their end.

mdl054 said:
Yeah they call come preloaded but apparently it won't work and you won't get the code unless its on the network and T-Mobile allows it from their end.
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Are you on TMO? If so, swap your sim card into it. Call them (611) and tell them the imei you want to unlock then run the app.
I just did that a few days ago. Also the handset must be paid off completely first.
Sent from my LG-H872 using XDA Labs

brossovitch said:
Are you on TMO? If so, swap your sim card into it. Call them (611) and tell them the imei you want to unlock then run the app.
I just did that a few days ago. Also the handset must be paid off completely first.
Sent from my LG-H872 using XDA Labs
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Click to collapse
I am on TMO and I would just do that but they told me I had to wait 40 days. Is this not accurate? I'm afraid of opening the box only for it to not work and I can't sell it as brand new in box anymore. Or is that all bs and it will just work immediately? I bought the phone outright in April.

mdl054 said:
I am on TMO and I would just do that but they told me I had to wait 40 days. Is this not accurate? I'm afraid of opening the box only for it to not work and I can't sell it as brand new in box anymore. Or is that all bs and it will just work immediately? I bought the phone outright in April.
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Click to collapse
They specifically told me they will unlock a phone immediately upon payment of its balance.
I dunno. I think policy is 40 days. But my customer service location is really good and rated #1 in the country. Otherwise I don't know. You should be able to get it unlocked, especially since you're a customer. Id even try yo use TForce. They're pretty awesome too
Sent from my LG-H872 using XDA Labs

I got a used LG G6 from ebay and Tmo rep said that the balance is not paid off so i can't unlock it. Should i use 3rd party to unlock it? I am seeing some places charge $100+ to unlock. It's not like the phone is stolen or anything. Should I just return the phone?
Jeremy

DeathBlimp said:
I got a used LG G6 from ebay and Tmo rep said that the balance is not paid off so i can't unlock it. Should i use 3rd party to unlock it? I am seeing some places charge $100+ to unlock. It's not like the phone is stolen or anything. Should I just return the phone?
Jeremy
Click to expand...
Click to collapse
I would return it. It is rather unscrupulous of the buyer to sell you a phone that has not been paid off.

And eventually, if it is not paid off it will be black listed and locked out of TMO network based on IMEI
Sent from my LG-H872 using XDA-Developers Legacy app

The 40 days is policy that the phone needs to be actually activated and working for the 40 day counter to start. They do not have to be 40 consecutive days, but 40 days of being alive, working and connected. The Op said that the phone was paid off, so that shouldn't be an issue for the op. Just the 40 day counter.

No need for 60 days continuous use on T-Mobile network. Insert valid T-Mobile sim card to register the handset at least once on their network. You can then take the sim card out (use with any T-Mobile MVNO or don't use it at all - your choice). After 60 days have passed, insert valid T-Mobile sim card again and use the unlock app to permanently unlock your handset. I've done that with my handset and it got permanently unlocked.

Hi there,
I've managed to unlock a T-Mobile G6 a few days ago, using a third party service. Specifically, here: https://www.unlockscope.com/unlock-lg-g6-032413
It was pricier than I was expecting, but anyway, it worked and now it's on AT&T.

androm3da said:
No need for 60 days continuous use on T-Mobile network. Insert valid T-Mobile sim card to register the handset at least once on their network. You can then take the sim card out (use with any T-Mobile MVNO or don't use it at all - your choice). After 60 days have passed, insert valid T-Mobile sim card again and use the unlock app to permanently unlock your handset. I've done that with my handset and it got permanently unlocked.
Click to expand...
Click to collapse
Do you know if the same SIM needs to be used after the 60 days (T-Mobile quotes 40 days), or can a different SIM be used? I ask because I purchased a T-Mobile locked phone from someone who had it activated after purchase but apparently not for long enough as I can't get it unlocked in the unlock app even though it's now been long enough. I didn't encourage the seller to put his SIM back in the phone at time of purchase and I don't have easy contact with him anymore. I do however know someone else with a T-Mobile plan but I don't want to try using a different SIM if that might screw with the day count. Might you have any insight?

I used a different T-Mobile sim from the one I initially inserted to register on their network.
It could officially be 40 days even though I waited 60 days instead. Was in no rush to unlock.
Sent from my SM-N950U using Tapatalk
---------- Post added at 12:09 PM ---------- Previous post was at 11:56 AM ----------
Also you have to meet certain terms and condition before you can unlock the handset. I.e. you can only unlock 2 devices per calendar year. The handset should be paid in full etc. There are some other requirements I don't recall exactly please look it up.
Sent from my SM-N950U using Tapatalk

androm3da said:
I used a different T-Mobile sim from the one I initially inserted to register on their network.
It could officially be 40 days even though I waited 60 days instead. Was in no rush to unlock.
Sent from my SM-N950U using Tapatalk
---------- Post added at 12:09 PM ---------- Previous post was at 11:56 AM ----------
Also you have to meet certain terms and condition before you can unlock the handset. I.e. you can only unlock 2 devices per calendar year. The handset should be paid in full etc. There are some other requirements I don't recall exactly please look it up.
Sent from my SM-N950U using Tapatalk
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Click to collapse
Thanks for the info! One last question since I have to meet up with someone to get do it. Is it something that should work right after putting the SIM in or does it have to be in the phone awhile? All other conditions have been met as far as I'm aware so if what you're saying still works, it should do the trick.

Related

Unlocking Through 3rd Party Service?

(**NOT BOOTLOADER UNLOCK. CARRIER UNLOCK**) I have an AT&T MOTO X on the NEXT plan (18 month payment). AT&T said I could unlock on this plan with no issues, but they were wrong. My IMEI will not register with their unlock service until I pay off the phone. I'm moving out of the country tonight so this is screwing me out of using my phone over there. I went to a 3rd party site called Cell Unlocker and input my info and IMEI and they said my IMEI was confirmed and they could unlock it for $24.99. If AT&T can't do it, will a 3rd party site be able to? Will AT&T make me pay full price of the phone if I unlock on 3rd party services? Thanks. We are moving due to military assignment and we have already terminated our contract. I lose service tomorrow.
Sent from my XT1058 using XDA Free mobile app
Yes, the unlock websites will work. If they say it will that is.
Um....yeah...at&t will want their money for the phone. All of it. It will be on your final bill. They aren't going to just let you keep it for free.
KJ said:
Yes, the unlock websites will work. If they say it will that is.
Um....yeah...at&t will want their money for the phone. All of it. It will be on your final bill. They aren't going to just let you keep it for free.
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Click to collapse
AT&T will not unlock my phone, so I really am not sure a 3rd party could do it. I terminated my contract and AT&T said no payments will have to be made on the phone till we come back. Can I continue the 18 month payment for the actual PHONE (not service) when I come back or will AT&T want it all up front since I unlocked?
Sent from my XT1058 using XDA Free mobile app
Neighbor808 said:
AT&T will not unlock my phone, so I really am not sure a 3rd party could do it. I terminated my contract and AT&T said no payments will have to be made on the phone till we come back. Can I continue the 18 month payment for the actual PHONE (not service) when I come back or will AT&T want it all up front since I unlocked?
Sent from my XT1058 using XDA Free mobile app
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Click to collapse
There's no guarentees in this hobby....but at&t will never know you sim unlocked....unless you bring them your phone.
If the 3rd party says they can do it...chances are they can. My Rogers version was sim unlocked right away on one of those sites. Never once was on the rogers network.
I've never heard of a carrier demanding you pay cause you sim unlocked. I don't think they have any way of knowing anyway.
Your options are pretty limited. Sim unlock and enjoy your phone wherever you go....or leave it at home.
No one can guarantee you anything here.
Neighbor808 said:
...I went to a 3rd party site called Cell Unlocker and input my info and IMEI and they said my IMEI was confirmed and they could unlock it for $24.99. If AT&T can't do it, will a 3rd party site be able to? Will AT&T make me pay full price of the phone if I unlock on 3rd party services? Thanks. We are moving due to military assignment and we have already terminated our contract. I lose service tomorrow.
Sent from my XT1058 using XDA Free mobile app
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I've used http://www.cellunlocker.net/ a while back to SIM unlock an ATT blackberry. It worked fine. Once you get the unlock code, you'll need a Non-ATT sim to stick in the phone so it can prompt you to enter the code.
ATT usually wont SIM unlock until you've fulfilled their requirements (contract length, current on bill, etc) no matter what plan you are on.
When leaving for Military reasons, they usually let you break your contract/cancel service without the ETF that they would normally charge. But I'm not sure how they handle the balance of the phone's cost. If they will charge you the remaining balance, allow you to continue making payments or what.
You also want to be sure they cancel your service, or if they just suspend in anticipation of your return.
SIM Unlocking via 3rd party web site will not impact how ATT collects their money for the phone. They wont really see you are SIM unlocked.
KidJoe said:
I've used http://www.cellunlocker.net/ a while back to SIM unlock an ATT blackberry. It worked fine. Once you get the unlock code, you'll need a Non-ATT sim to stick in the phone so it can prompt you to enter the code.
ATT usually wont SIM unlock until you've fulfilled their requirements (contract length, current on bill, etc) no matter what plan you are on.
When leaving for Military reasons, they usually let you break your contract/cancel service without the ETF that they would normally charge. But I'm not sure how they handle the balance of the phone's cost. If they will charge you the remaining balance, allow you to continue making payments or what.
You also want to be sure they cancel your service, or if they just suspend in anticipation of your return.
SIM Unlocking via 3rd party web site will not impact how ATT collects their money for the phone. They wont really see you are SIM unlocked.
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Click to collapse
Thanks so much. I will go the Cell Unlocker route then.
EDIT: Is Cell Unlocker safe and legitimate?? Can anyone vouch for it? Are there better / more reliable sites?
Sent from my XT1058 using XDA Free mobile app
Neighbor808 said:
Thanks so much. I will go the Cell Unlocker route then.
EDIT: Is Cell Unlocker safe and legitimate?? Can anyone vouch for it? Are there better / more reliable sites?
Sent from my XT1058 using XDA Free mobile app
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Click to collapse
As I said... I used http://www.cellunlocker.net/ in the past. They were legit then. Can't imagine they've changed.
They let you do a check to see if they have the code before they charge you.
If you are worried, pay with credit card, and if something goes wrong, dispute any charges via the Credit Card company
KidJoe said:
As I said... I used http://www.cellunlocker.net/ in the past. They were legit then. Can't imagine they've changed.
They let you do a check to see if they have the code before they charge you.
If you are worried, pay with credit card, and if something goes wrong, dispute any charges via the Credit Card company
Click to expand...
Click to collapse
Pretty sure I used the same site.
Cellunlocker.net is good
my friend unlocked his Galaxy Note 3 with EE yesterday.
Paid 24.99$ and got the Unlock Codes within 3 minutes.
And you'll need a Paypal account to pay them!

What's the process to using this phone on ATT?

Hi I want to buy this phone, unlock it and use it for ATT.
I heard you cannot buy this phone off contract and that you must have a service with them. I hear people are just signing up for the service for one day and then cancel the day after.
Can someone explain how they did it?
pham818 said:
Hi I want to buy this phone, unlock it and use it for ATT.
I heard you cannot buy this phone off contract and that you must have a service with them. I hear people are just signing up for the service for one day and then cancel the day after.
Can someone explain how they did it?
Click to expand...
Click to collapse
Pay full price for phone up front and buy the smallest package. After 40 days cancel the service. Some stores will sell it out right without a plan, but you will have to do some searching and calling. I had to go to 3 different stores before I found one that would sell it out right.
I read LTE and 4G dont work so well when you take it back to ATT. I read somewhere.
chong67 said:
I read LTE and 4G dont work so well when you take it back to ATT. I read somewhere.
Click to expand...
Click to collapse
Results vary. Some say it works just as good
My LTE works perfect on AT&T.
My unlocked T Mobile Note 4 running on AT&T.
chong67 said:
I read LTE and 4G dont work so well when you take it back to ATT. I read somewhere.
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Click to collapse
I thought the same thing. This is not the case with the Note 4. It was an issue with the Note 3 and previous devices in my experience.
martinezma99 said:
My unlocked T Mobile Note 4 running on AT&T.
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Click to collapse
Who did you use to unlock it? im looking to pick one up and i'd rather not have to wait for tmobiles unlocking terms.
If you buy the phone out right you can unlock asap
bigmase23 said:
If you buy the phone out right you can unlock asap
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Click to collapse
There's been conflicting reports about that.
I bought the phone outright. Paid $30 or so to cellunlocker to get an unlock code. Popped in AT&T sim and off I went. Still need to cancel Tmo service.
taphius said:
There's been conflicting reports about that.
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Click to collapse
When you purchase the phone outright you now it and can unlock it.
I bought my Note 4 outright and purchased the lowest priced package I could. I unlocked it the first day I received it, inserted my sim card from Consumer Cellular and was up and running. However, I read that T-Mobile can and have blacklisted the IMEI of phones that don't comply with their terms of service. Since I didn't read the fine print when I bought the phone and service, I decided it would be prudent to go ahead and meet the 40 service requirement to get an unlock code (although the phone is already unlocked) rather than take a chance and have some T-Mobile manager with a Napoleonic complex blacklist the phone. Then I would be out of $800.00. I asked the customer care representative about blacklisting the phone if I didn't meet the 40 day requirement and she said it was possible. I wasn't willing to take that chance. I will pony up an additional $80.00 + dollars to have peace of mind.
cartertucker said:
I bought the phone outright. Paid $30 or so to cellunlocker to get an unlock code. Popped in AT&T sim and off I went. Still need to cancel Tmo service.
Click to expand...
Click to collapse
Thanks
I preordered, got phone Monday the 13th.
I unlocked with cellunlocker.net 4 days later.
Been using it on AT&T since last friday. Called and canceled tmobile same day.
Easy as that.
Sent from my SM-N910T using XDA Free mobile app
bigmase23 said:
When you purchase the phone outright you now it and can unlock it.
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Click to collapse
Right but you make it sound like every T-Mobile store or reseller will sell you a phone outright with absolutely zero commitment of any kind like you walked in to buy a pack of gum or bought a nexus from google play store. There are conflicting reports about zero commitment purchases. The safer bet seems to be walking in with the understanding that you may have to agree to a month-to-month or prepaid contract that you can cancel a day or more later.
The best way i can think to explain it is as follows:
A few people have reported that they were able to buy it outright without service. Though many have been denied that option.
Some have implied that Tmobile then unlocked it.
A moderately safe assumption is that you can buy it with service, unlock it via third party service, and cancel your tmobile service the second u get your unlock code. This comes with the gray area of region locking and having to activate it on tmobile first to remove the region lock pior to unlocking. This can be a lengthy discussion, you might not care about region locking, I'll leave it at that, but read into it. I went this route, activated on tmobile for 4 days, then unlocked and cancelled. I say assumption because people are worried about blacklisting and T.O.S.
The most cautious method would be to wait out your 40 days per Tmobile T.O.S., in addition to the time it takes for them to send your unlock code, pay applicable fees, then cancel.
Hope this clears up the options a bit.
Sent from my SM-N910T using XDA Free mobile app
T-Mobile has the IMEI of phone they sell you in their records. I confirmed it when I called them and they read it to me for confirmation purposes. They sold the phone to you and they know everything about it. Guaranteed. If their records show the phone being used on another carrier without it being activated with them or unlocked by them then they can blacklist the IMEI of the phone. That phone will then be an $800.00 paperweight. They have done it before and a quick Google search will prove it. I'm not saying they will since that seems to be an unknown, but they can and the owner of the phone will have no recourse. I sure don't want to wake up one day and find out that my $800.00 phone is dead. I might very well be wrong, but I am not willing to take that chance after paying $800.00 for the phone. I'll pay for the 40 days of service.
I just bought my Note 4 full price from AT&T after calling about 30 stores in my area and finding one store with one black model in stock. I ended up paying less than full price because of some computer error that rung up the phone $749.99 instead of $825.99. They charged me the difference so I only paid $825 outright, after taxes. All in all, I saved almost $50 (difference in tax from $750 to $825). I still feel like it is ridiculous though that the AT&T model is $80 more expensive than TMo. Is it worth buying a TMO Note 4 with their baseball discount ($30 off) and trying to unlock it to use it on AT&T? Sorry for my long comment/question.
Bought mine from swappa in a sealed pack. Opened the phone, went to Cellunlocker.com and within 10 min had my unlock code. Works great on ATT

Officially sim unlocked using the T-Mobile app!

Posted in a couple threads but thought I should start a new one so that people could give it a try if they wanted...
I can tell you that I have had my S6 for about 4 days and I put my prepaid sim card in it instead of the one it came with (had to create a postpaid account so that I could get this phone!). I tried to unlock with the app on the phone and it told me NO, I am not eligible to do that, but I just tried it a 3rd time about 30 mins ago and BOOM! I am permanently unlocked and can confirm that AT&T works great! The phone rebooted and it automatically froze the unlock app. LOL I un froze the app and sure enough, I am perm unlocked! Not bad for using the phone for less than a week and not calling T-Mobile even once to ask. Just wanted to give people a heads up in case u wanted to try this yourself with a pre-paid sim (if u have a prepaid account, of course). I love my $30 plan! :good:
Damn might have to try this out. Thanks!
omg. att customer here. I want to get a Tmobile phone for a long time (unlocked bootloader)
Can you tell me how did u order it and unlock it more specific?
ksj0823 said:
omg. att customer here. I want to get a Tmobile phone for a long time (unlocked bootloader)
Can you tell me how did u order it and unlock it more specific?
Click to expand...
Click to collapse
TMOBILE S6 has an unlocked bootloader - BUT the SIM CARD is locked - the guy who posted here was apparently a long time customer on TMOBILE and because he has had an active account for longer than 40 days, he can unlock his sim card using the ap that comes on the phone. BUT if you want to use tmobile S6 on ATT - y ou may have to wait 40 days to get the SIM Card unlocked - unless you possibly know someone who has been on TMOBILE for a while and they let you use their SIM Card to get your phone unlocked....
mocsab said:
TMOBILE S6 has an unlocked bootloader - BUT the SIM CARD is locked - the guy who posted here was apparently a long time customer on TMOBILE and because he has had an active account for longer than 40 days, he can unlock his sim card using the ap that comes on the phone. BUT if you want to use tmobile S6 on ATT - y ou may have to wait 40 days to get the SIM Card unlocked - unless you possibly know someone who has been on TMOBILE for a while and they let you use their SIM Card to get your phone unlocked....
Click to expand...
Click to collapse
so just put friends tmobile sim in there, and launch that app right after? or..... u are saying I HAVE TO let my friend play with my NEW S6 for few days. then use that app to unlock it.
Any other way I can get unlocked tmobile devices? I think last time I saw staples.com was selling unlocked tmobile lg g3.
ksj0823 said:
so just put friends tmobile sim in there, and launch that app right after? or..... u are saying I HAVE TO let my friend play with my NEW S6 for few days. then use that app to unlock it.
Any other way I can get unlocked tmobile devices? I think last time I saw staples.com was selling unlocked tmobile lg g3.
Click to expand...
Click to collapse
I am not the one who discovered this - but from my understanding - you should be able to put the TMOBILE Sim Card into the phone (from the friend who has been on TMOBILE for a long time) and from what someone else said, the unlock ap wil unlock hyour phone. Then switch the Sim Card with the ATT sim card and you should be good to go.
Check oout the QA Thread for details - here is the post where someone else explained it: http://forum.xda-developers.com/tmobile-galaxy-s6/help/unlocked-s6-att-t3069140/page2 GOOD LUCK -i hope it works for you - I don't know anyone on TMOBILE so I can't try it myself yet...
mocsab said:
I am not the one who discovered this - but from my understanding - you should be able to put the TMOBILE Sim Card into the phone (from the friend who has been on TMOBILE for a long time) and from what someone else said, the unlock ap wil unlock hyour phone. Then switch the Sim Card with the ATT sim card and you should be good to go.
Check oout the QA Thread for details - here is the post where someone else explained it: http://forum.xda-developers.com/tmobile-galaxy-s6/help/unlocked-s6-att-t3069140/page2 GOOD LUCK -i hope it works for you - I don't know anyone on TMOBILE so I can't try it myself yet...
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Click to collapse
thanks a lot.
Tmobiles coverage sxck in my area.
ksj0823 said:
thanks a lot.
Tmobiles coverage sxck in my area.
Click to expand...
Click to collapse
mine too. really bad by comparison to ATT
mocsab said:
TMOBILE S6 has an unlocked bootloader - BUT the SIM CARD is locked - the guy who posted here was apparently a long time customer on TMOBILE and because he has had an active account for longer than 40 days, he can unlock his sim card using the ap that comes on the phone. BUT if you want to use tmobile S6 on ATT - y ou may have to wait 40 days to get the SIM Card unlocked - unless you possibly know someone who has been on TMOBILE for a while and they let you use their SIM Card to get your phone unlocked....
Click to expand...
Click to collapse
There seems to be some misinformation in this thread. I am a prepaid customer who hops around from different prepaid companies for the best rate plan/price and am currently with Harbor Mobile (T-Mobile agent) and I purchased some minutes for my prepaid $30 plan on T-Mobile prior to grabbing the S6 JUST so i could test out the unlocking. The unlock rules apply to each device that are on your account so while I may have been on T-Mobile prepaid for about a year, it was off and on and NOT continuous service which you must have at least 40 days of continuous service PER device that u want to unlock. So, I unlocked my Note 4 a couple of months ago through them but I just received my S6 so I would have had to wait 40 days to get my unlock because it's a new device AND I have failed to maintain continuous service for 40 days anyways, even if the other rule applied. Also, the reason I mentioned that it worked on the 3rd or 4th day I had the phone is because it literally takes T-Mobiles system that damn long for them to actually tell which device you have on their network. I don't know why they can't tell right away but I have swapped devices many times and I have found out that the 3 day rule applies ( at least to prepaid) cause when I call them up for a question or problem after I have swapped my phone they have no idea which one I'm using so anyway, I just wanted to give some more insight on what I have experienced through my time with T-Mobile prepaid and how their system works based on what I have been told and my experiences. I can almost guarantee you aren't just going to be able to throw your buddies sim in and unlock your phone! That would just be waaaay too easy and why would any carrier want to give you the easy way out?? LOL Anyways, take care guys and hopefully I helped answer a few questions. I will be off and on so I can answer any questions u may have relating to my experiences. You most certainly can try any method you think may work but I think I got lucky somehow and really it was VERY odd! I think it will be figured out very soon though so no need to worry as we already know they can be unlocked and I already confirmed this model works with AT&T 100%. :good:
Were u rooted when u unlocked it?
Sent from my SM-G920T using XDA Free mobile app
shooterlgk said:
Were u rooted when u unlocked it?
Sent from my SM-G920T using XDA Free mobile app
Click to expand...
Click to collapse
Sure was! I had some thing froze as well...
Can u share? ..I was just messing with the unlock app and I just kept clicking it and I got temporary unlock to work..would b nice to have permanent unlock ..
Sent from my SM-G920T using XDA Free mobile app
shooterlgk said:
Can u share? ..I was just messing with the unlock app and I just kept clicking it and I got temporary unlock to work..would b nice to have permanent unlock ..
Sent from my SM-G920T using XDA Free mobile app
Click to expand...
Click to collapse
Used my friend's Tmobile SIM card, and tried permanently unlocking it, didn't work. Even Temporary unlock didn't work. He's been a long time customer with TMo
I can confirm that official T-Mobile "Device Unlock" app unlocked my phone. First thing I did when I got the phone.. Using the T-Mobile Sim that came with the phone, opened up Device Unlock (pre-installed by the way), confirmed to unlock, no freezing no nothing it just worked and rebooted.
Phone is on a business account, upgraded via Jump 1.0, unlock prior to the OTA if any of this matters
th3b055 said:
I can confirm that official T-Mobile "Device Unlock" app unlocked my phone. First thing I did when I got the phone.. Using the T-Mobile Sim that came with the phone, opened up Device Unlock (pre-installed by the way), confirmed to unlock, no freezing no nothing it just worked and rebooted.
Phone is on a business account, upgraded via Jump 1.0, unlock prior to the OTA if any of this matters
Click to expand...
Click to collapse
It sure does. Business accounts can be unlocked much quicker than personal accounts. Lucky you, enjoy her--she's a beast
i paid in full for the s6 , when i tried to unlock with the app it said cannot be unlocked , contacted the cust. support and they said you have to wait 40 days
i went to twitter and wrote some tweets to @Tmobile usa and they responded immediately and after showing them the proof of my purchase they said to try the app again and it worked ,,,
twitter helps
Just to be clear...
Everyone who successfully attempted this paid off the phone in full?
No EIP? Correct?
Just here to check updates. I am a full on tmo customer and am thinking of trying this. Even though I don't need it. Would be nice to just have it.
Sent from my SM-G920T using Tapatalk
Gootah said:
Everyone who successfully attempted this paid off the phone in full?
No EIP? Correct?
Click to expand...
Click to collapse
You can get it temporarily unlocked if still on eip for like going put of the country but not permanent. Has to be paid on full and used on the network for 40 days unless they give you a special unlock if you ***** enough
seshaz said:
You can get it temporarily unlocked if still on eip for like going put of the country but not permanent. Has to be paid on full and used on the network for 40 days unless they give you a special unlock if you ***** enough
Click to expand...
Click to collapse
about to start *****ing in the morning..
---------- Post added at 12:29 AM ---------- Previous post was at 12:27 AM ----------
scorpio_bpl86 said:
i paid in full for the s6 , when i tried to unlock with the app it said cannot be unlocked , contacted the cust. support and they said you have to wait 40 days
i went to twitter and wrote some tweets to @Tmobile usa and they responded immediately and after showing them the proof of my purchase they said to try the app again and it worked ,,,
twitter helps
Click to expand...
Click to collapse
im going to try this. how did the conversation go down. i need this unlocked. im dying paying for 2 services when i only need 1. pm me please if you want to keep it more private. im thinking of just telling them i need it unlocked, that i paid in full, send them my proof of purchase and having them unlock my stuff.

Galaxy Notes 8 Unlocked Version vs T-Mobile Version

Which is the better version for Galaxy Note 8 when purchasing directly from Samsung.com.
Should I get the unlocked version or the T-Mobile version? Which version get the update more frequently and faster? I read from reddit forum once that if you purchase the T-mobile verion directly from Samsung, it will be locked to T-mobile. And there is no way to unlock through T-Mobile? Is it correct?
Thank you very much
You don't owe them any money on it, so they should be able to give you the code.
The big difference will be in loss of functionality.
Unlocked versions don't work with carrier specific features like WiFi calling and in some cases, tethering.
It's one of the reasons why I ordered the AT&T version instead of the unlocked version.
I actually use WiFi calling a lot.
rjohnstone said:
You don't owe them any money on it, so they should be able to give you the code.
The big difference will be in loss of functionality.
Unlocked versions don't work with carrier specific features like WiFi calling and in some cases, tethering.
It's one of the reasons why I ordered the AT&T version instead of the unlocked version.
I actually use WiFi calling a lot.
Click to expand...
Click to collapse
If you buy the carrier specific and get the unlock code do you still get the wifi calling and hotspot
Sent from my SM-N910P using Xparent Purple Tapatalk 2
the unlocked variant will not have video calling for sure, and no carrier specific apps. It should still have wifi calling though. my unlocked s7 edge had wifi calling, just no video calling. keep in mind that you may be able to flash the t mobile firmware on the unlocked variant like in the past on the s7 and s8's. totally safe without tripping knox. now if you get the t mobile branded note 8, you be able to unlock it after 40 days. long as you don't owe a balance to t mobile.
---------- Post added at 09:52 PM ---------- Previous post was at 09:12 PM ----------
people think you don't have wifi calling but you do in the settings. they wifi calling toggle was missing but the settings are still there in the settings menu.
cherylbaker said:
If you buy the carrier specific and get the unlock code do you still get the wifi calling and hotspot
Sent from my SM-N910P using Xparent Purple Tapatalk 2
Click to expand...
Click to collapse
On my S8+, I have the AT&T version that I got from Samsung. I got it unlocked through AT&T. The Wifi calling and HotSpot both still work.
Also i beleive there's a work around for the video calling on the Unlocked s8+ versions. So there will be one for the Note 8.
Sent from my SM-G935T using Tapatalk
may not have 4x4 MIMO and 256 QAM technologies
I believe that there is a question whether the unlocked version has 4x4 MIMO and 256 QAM technologies.
the 8s t-mobile had 4x4 mimo and 256 qam whereas the unlocked version of the 8s did not have those features
RyanSe7en said:
Which is the better version for Galaxy Note 8 when purchasing directly from Samsung.com.
Should I get the unlocked version or the T-Mobile version? Which version get the update more frequently and faster? I read from reddit forum once that if you purchase the T-mobile verion directly from Samsung, it will be locked to T-mobile. And there is no way to unlock through T-Mobile? Is it correct?
Thank you very much
Click to expand...
Click to collapse
koyanishi said:
I believe that there is a question whether the unlocked version has 4x4 MIMO and 256 QAM technologies.
the 8s t-mobile had 4x4 mimo and 256 qam whereas the unlocked version of the 8s did not have those features
Click to expand...
Click to collapse
It comes with the Sprint higher bands so maybe the other carrier bands will be there.
I got the Note8 from Samsung because of the Note 7 discount. Initially I was going to get an unlocked version as I'll be travelling internationally early next year. But I switched to the TMo version because that will ship Sept 11 while the unlocked version will ship Sept 21. No other reason.
Yes, I am that anxious to get it early.
koyanishi said:
I believe that there is a question whether the unlocked version has 4x4 MIMO and 256 QAM technologies.
the 8s t-mobile had 4x4 mimo and 256 qam whereas the unlocked version of the 8s did not have those features
Click to expand...
Click to collapse
I'm thinking it will since Att, and Verizon are rolling out 4x4 mimo, and 256 qam.
Sent from my SM-G935T using Tapatalk
Doubt the T-Mobile version will ever be rooted, so that is something to take into account when considering the unlocked version vs TMobile.
Not sure I would want to pay $900 for a phone that I can't root.
well I bought a T mobile variant from Samsung. T mobile rep told me today that they can unlock it as soon as I get it in. even if I owe Samsung money. long as you don't owe money to t mobile, they can unlock it. so my previous statement was false.
---------- Post added at 05:18 PM ---------- Previous post was at 05:17 PM ----------
mardukeme said:
Also i beleive there's a work around for the video calling on the Unlocked s8+ versions. So there will be one for the Note 8.
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
do yo have a link to the work around? just curious to read about it
I ordered two from Samsung website, the effin unlocked version aint gonna ship until first week of October? WTF T Mobile version sept 14 shipping.
black96ss said:
well I bought a T mobile variant from Samsung. T mobile rep told me today that they can unlock it as soon as I get it in. even if I owe Samsung money. long as you don't owe money to t mobile, they can unlock it. so my previous statement was false.
---------- Post added at 05:18 PM ---------- Previous post was at 05:17 PM ----------
do yo have a link to the work around? just curious to read about it
Click to expand...
Click to collapse
I have a feeling u must of spoken to a newbie rep... they will give u a hassle and probably say to put $200 or $300 down if u owe money on the phone.. but they have been given smoother unlocks lately if the phone has been paid off by sometimes unlocking after a few days to a week...
I heard that there is no way to unlock the T-mobile version when buying from Samsung.com? People are having problem trying to unlock it through T mobile
RyanSe7en said:
I heard that there is no way to unlock the T-mobile version when buying from Samsung.com? People are having problem trying to unlock it through T mobile
Click to expand...
Click to collapse
My S8 Plus, I bought off eBay, the person bought it of Samsung.com
when I got it in June, the next day I went to a T-Mobile store and put insurance, and I tried to do the device unlock and it didn't work, went to my account to check the phone status and the imei didn't show, and till today it doesn't show but it has been added, and it doesn't unlock status either my account,
but I called T-Mobile to add the imei and after trying to convince the rep to please put the order in, she said call Samsung, I said politely please I don't want to go through a runaround, they will tell me to call u, when u get the phone they release it with the unlock code, happened to me with HTC years ago, I said speak with ur manager, she put me on hold for a while, and they put my request in to add the imei, I waited 3 days then called back cause I didn't see the imei added, but T-Mobile said the order went through and they can see my imei, and trying to convince another newbie rep, he passed me to his supervisor to my surprise without getting disconnected, the supervisor gave me his word he would take care of it and that I wouldn't have to call back, I tried the device unlock 2 times a day.. the 3rd day it unlocked.. took about 6 to 7 days.. this phone unlock was the fastest ever for me in T-Mobile..
mdiaz33685 said:
My S8 Plus, I bought off eBay, the person bought it of Samsung.com
when I got it in June, the next day I went to a T-Mobile store and put insurance, and I tried to do the device unlock and it didn't work, went to my account to check the phone status and the imei didn't show, and till today it doesn't show but it has been added, and it doesn't unlock status either my account,
but I called T-Mobile to add the imei and after trying to convince the rep to please put the order in, she said call Samsung, I said politely please I don't want to go through a runaround, they will tell me to call u, when u get the phone they release it with the unlock code, happened to me with HTC years ago, I said speak with ur manager, she put me on hold for a while, and they put my request in to add the imei, I waited 3 days then called back cause I didn't see the imei added, but T-Mobile said the order went through and they can see my imei, and trying to convince another newbie rep, he passed me to his supervisor to my surprise without getting disconnected, the supervisor gave me his word he would take care of it and that I wouldn't have to call back, I tried the device unlock 2 times a day.. the 3rd day it unlocked.. took about 6 to 7 days.. this phone unlock was the fastest ever for me in T-Mobile..
Click to expand...
Click to collapse
It is quite a hassle to unlock it. I'm not so sure that I will be that lucky like you are. Let see
Note that T-mobile requires you to have the device active on their line before you can request to Unlock the device. So if you aren't a Tmo customer and plan to just get that phone and unlock it, you're in for a surprise. Here's the bigger question, and it may be my ignorance so please be kind. Why do you want to unlock a TMO branded phone ASAP, if you are a TMO customer?
Unlock requirements
We provide mobile device unlock codes free within two business days (or provide further information about timing) for eligible devices.
https://support.t-mobile.com/docs/DOC-1588
Device eligibility is determined as follows:
The device must be a T-Mobile device.
The device must not be reported to T-Mobile as lost, stolen, or blocked.
The account associated with the device must not be canceled, and be in good standing.
You have requested no more than two mobile device unlock codes per line of service in the last 12 months.
The device must satisfy all the Postpaid or Pay in Advance (Prepaid) Unlocking terms outlined below.
T-Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.
rile1564 said:
Note that T-mobile requires you to have the device active on their line before you can request to Unlock the device. So if you aren't a Tmo customer and plan to just get that phone and unlock it, you're in for a surprise. Here's the bigger question, and it may be my ignorance so please be kind. Why do you want to unlock a TMO branded phone ASAP, if you are a TMO customer?
Unlock requirements
We provide mobile device unlock codes free within two business days (or provide further information about timing) for eligible devices.
https://support.t-mobile.com/docs/DOC-1588
Device eligibility is determined as follows:
The device must be a T-Mobile device.
The device must not be reported to T-Mobile as lost, stolen, or blocked.
The account associated with the device must not be canceled, and be in good standing.
You have requested no more than two mobile device unlock codes per line of service in the last 12 months.
The device must satisfy all the Postpaid or Pay in Advance (Prepaid) Unlocking terms outlined below.
T-Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.
Click to expand...
Click to collapse
No, I dont want to unlock it right away. In the future, I will travel out of the country. I will need to unlock it to use it when I'm out of the country. I'm just afraid that I cannot unlock them at all because I read some posts from Reddit. People said that T-mobile refuses to unlock their T-mobile phone purchasing from Samsung.com. And it is easier to re-sell it in the future if I need to
RyanSe7en said:
No, I dont want to unlock it right away. In the future, I will travel out of the country. I will need to unlock it to use it when I'm out of the country. I'm just afraid that I cannot unlock them at all because I read some posts from Reddit. People said that T-mobile refuses to unlock their T-mobile phone purchasing from Samsung.com. And it is easier to re-sell it in the future if I need to
Click to expand...
Click to collapse
I unlock them right away, cause I paid for my phone, I want it unlocked that's all... they shouldn't be locked anyways, for 900 to 1000 dollars, be for real, and then they want u to have it active for 40 days and paid off, one time they made me pay around 200 extra, I told them I gonna pay it off in 2 weeks, was waiting on my check, and paid 400, they send the unlock code, now its with the device unlock feature but not for the Note 4, the device unlock didn't come with that model.
I travel outside to the DR and use a local sim, not to get charged 20 cents a minute.
you can sell it for a few more dollars when selling it. tmobile phone r better for the frequencies handle almost all carriers internationally and US.
just be polite, tell them to add the imei if its from Samsung, just say they told me to call you, please I don't want to go through a runaround.. blah blah,,, but politeness will get u sooner most of the times...

Incorrect Unlock Code from AT&T

Hi, I like to know if anyone else has the same problem and what options there are if any.
I bought a new AT&T Note 9 on Ebay. Seller told me the phone had been paid off so I went ahead and requested an unlock code from AT&T.
AT&T approved my request and provided the unlock code. Problem is that I kept getting message that the unlock code is incorrect. I have tried 3 times already and still got the same incorrect unlock code message.
Upon further research, I found that one may have up to 5 attempts to enter a code to unlock the phone. If entering incorrect code more than 5 times, the phone will be permanently locked to the network, in my case to AT&T.
I have been given the run around from both AT&T and Samsung. One says the other should be responsible for fixing the problem (!!!!).
Any advice is appreciated. Thank you.
Go to cellfunlocker and buy code..they will give you all codes you need
shell111405 said:
Hi, I like to know if anyone else has the same problem and what options there are if any.
I bought a new AT&T Note 9 on Ebay. Seller told me the phone had been paid off so I went ahead and requested an unlock code from AT&T.
AT&T approved my request and provided the unlock code. Problem is that I kept getting message that the unlock code is incorrect. I have tried 3 times already and still got the same incorrect unlock code message.
Upon further research, I found that one may have up to 5 attempts to enter a code to unlock the phone. If entering incorrect code more than 5 times, the phone will be permanently locked to the network, in my case to AT&T.
I have been given the run around from both AT&T and Samsung. One says the other should be responsible for fixing the problem (!!!!).
Any advice is appreciated. Thank you.
Click to expand...
Click to collapse
First question. It's an important one that you need to answer accurately. Did the original owner buy it from ATT or Samsung ?
Sent from my SM-N960U1 using Tapatalk
Seller told me that the phone was purchased from AT&T and paid off, which seems accurate because AT&T already approved my unlock request even though the unlock code does not work.
Now with the blame game AT&T and Samsung are playing, I am not sure what else to do. Last resource will be to pay and get another unlock code from 3rd party.
shell111405 said:
Seller told me that the phone was purchased from AT&T and paid off, which seems accurate because AT&T already approved my unlock request even though the unlock code does not work.
Now with the blame game AT&T and Samsung are playing, I am not sure what else to do. Last resource will be to pay and get another unlock code from 3rd party.
Click to expand...
Click to collapse
I'd suggest cutting your losses and going the route as the person above mentioned using simunlocker net. To be honest.
Sent from my SM-N960U1 using Tapatalk
I ran into the same issue. Apparently it's a common issue and one that ATT is not moving quickly to fix. I just bought an unlock code from cellunlocker. Now I just have to wait. Irritated since ATT is is supposed to do this for free and I already waited once for their useless unlock code. Now I have to wait for another one.
I submitted a request last week for a lock code from AT&T, then later that night said screw it, and purchased one from Cellunlockers.net. 2 days later, AT&T sent me the code (same one from Cellunlockers), and it was in the correct 16 digit format. So it looks fixed now, but you still have to wait 2 days. $25 gets you the code in a few hours. So I guess it all depends on how patient you are.
entropism said:
I submitted a request last week for a lock code from AT&T, then later that night said screw it, and purchased one from Cellunlockers.net. 2 days later, AT&T sent me the code (same one from Cellunlockers), and it was in the correct 16 digit format. So it looks fixed now, but you still have to wait 2 days. $25 gets you the code in a few hours. So I guess it all depends on how patient you are.
Click to expand...
Click to collapse
Must not be fixed for everyone. I requested a code from ATT last week and received the 8 digit code. I tried it again last night, and they sent me the same 8 digit code. Not sure why some are getting the correct 16 digit codes then. And its a wide spread problem if you search the forums. Even ATT's own support forums, and people there are saying the only solution is a 3rd party.
Mr. Orange 645 said:
Must not be fixed for everyone. I requested a code from ATT last week and received the 8 digit code. I tried it again last night, and they sent me the same 8 digit code. Not sure why some are getting the correct 16 digit codes then. And its a wide spread problem if you search the forums. Even ATT's own support forums, and people there are saying the only solution is a 3rd party.
Click to expand...
Click to collapse
Hopefully you'll get it soon. Are you flashing or planning on using it on another network?
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
Hopefully you'll get it soon. Are you flashing or planning on using it on another network?
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
Both. I'm using it on T-Mobile, but need to leave the ATT firmware on it to unlock the SIM first. Then I'll flash either the U1 firmware or the TMo firmware. Haven't decided which yet.
The first Note 9 I bought was a Verizon model off eBay for $690. Two days later the seller "made a listing error," and meant to list it as a brand new ATT version for $900. He forced me to cancel the listing and issued a refund. Which has since been denied by HIS bank, so I don't have the device or my $690.
In the meantime, I found this ATT variant, which is mint condition, like new for $560. They listed it parts only, because it MIGHT be locked to a carrier. Before I purchased I verified it was clean, clear, and paid off and eligible to unlock. Now just dealing with getting the correct unlock code. It cost me $22.50, so I'm still in this for less than $600. So it's all good.
Mr. Orange 645 said:
Both. I'm using it on T-Mobile, but need to leave the ATT firmware on it to unlock the SIM first. Then I'll flash either the U1 firmware or the TMo firmware. Haven't decided which yet.
The first Note 9 I bought was a Verizon model off eBay for $690. Two days later the seller "made a listing error," and meant to list it as a brand new ATT version for $900. He forced me to cancel the listing and issued a refund. Which has since been denied by HIS bank, so I don't have the device or my $690.
In the meantime, I found this ATT variant, which is mint condition, like new for $560. They listed it parts only, because it MIGHT be locked to a carrier. Before I purchased I verified it was clean, clear, and paid off and eligible to unlock. Now just dealing with getting the correct unlock code. It cost me $22.50, so I'm still in this for less than $600. So it's all good.
Click to expand...
Click to collapse
Sounds good. Hopefully the phone won't turn out blacklisted a few months down the line. I think you might be happier with the T-Mobile firmware due to functionality like RCS messaging etc. I believe wifi calling works on the U1 firmware but that's it. For Sprint anyways.
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
Sounds good. Hopefully the phone won't turn out blacklisted a few months down the line. I think you might be happier with the T-Mobile firmware due to functionality like RCS messaging etc. I believe wifi calling works on the U1 firmware but that's it. For Sprint anyways.
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
I don't think it will get blacklisted. If it does there's always PayPal buyer protection.
I don't use RCS, since I use Google Voice for my primary number, so I'm stuck with Hangouts anyway. WiFi calling worked on the N950U1, so I assume it will work on the N960U1. Seems like the signal was maybe a little better with the TMB firmware, but I cant remember for sure.
It worked!! Less than 12 hours later and I had a 16 digit code. I'm now running my T-Mobile SIM without issues!
Hi guys, quick question... Im about to try cellunlocker. My phone is Note 9 960F dual sim. So it comes with two IMEIs... which one do I give to the website? SIM 1 or SIM 2?
ive tried switching SIM cards between SIM 1 and SIM 2 and wherever I put the different network simcard, thats the one that is grayed out and stuck on 2G only. So either I have two unlock both SIM slots or maybe just one slot/ IMEI?
Thanks
i got 16 digits unlock code from a supplier and it worked. how MANY digits unlock code did u get from at&t ?
soumik288 said:
i got 16 digits unlock code from a supplier and it worked. how MANY digits unlock code did u get from at&t ?
Click to expand...
Click to collapse
It's a mixed bag. Some people got the full 16 digits. In my case on two separate ATT Note 9s, I only received 8 digits from ATT, so I had to get the correct code from cellunlocker.net, which was 16 digits.
Mr. Orange 645 said:
It's a mixed bag. Some people got the full 16 digits. In my case on two separate ATT Note 9s, I only received 8 digits from ATT, so I had to get the correct code from cellunlocker.net, which was 16 digits.
Click to expand...
Click to collapse
this is an exceptional case. WHY att is not giving correct code?
---------- Post added at 01:03 PM ---------- Previous post was at 01:02 PM ----------
mtsingson said:
Hi guys, quick question... Im about to try cellunlocker. My phone is Note 9 960F dual sim. So it comes with two IMEIs... which one do I give to the website? SIM 1 or SIM 2?
ive tried switching SIM cards between SIM 1 and SIM 2 and wherever I put the different network simcard, thats the one that is grayed out and stuck on 2G only. So either I have two unlock both SIM slots or maybe just one slot/ IMEI?
Thanks
Click to expand...
Click to collapse
i think you can unlock one slot to use it on another network. if you want to use two SIM cards from different networks so you have to unlock both.
Thanks! Will try unlocking SIM2. Thats all I need anyways
soumik288 said:
this is an exceptional case. WHY att is not giving correct code?
---------- Post added at 01:03 PM ---------- Previous post was at 01:02 PM ----------
i think you can unlock one slot to use it on another network. if you want to use two SIM cards from different networks so you have to unlock both.
Click to expand...
Click to collapse
If you can figure that out you will solve a 7 month old mystery. From what I've seen, ATT blames Samsung for giving them the wrong codes, and Samsung says ATT is providing the wrong codes. Either way, 3rd party vendors are able to get the 16 digits codes without issue.
Before the Note 9, Samsung phones used 8 digits codes. So it seems ATT did not update their system to provide the full 16 digit number. The number they give you is the first 8 digits, as though the full number was truncated by ATT's system. It just doesn't seem to be a priority on ATT's part to fix it.
Mr. Orange 645 said:
If you can figure that out you will solve a 7 month old mystery. From what I've seen, ATT blames Samsung for giving them the wrong codes, and Samsung says ATT is providing the wrong codes. Either way, 3rd party vendors are able to get the 16 digits codes without issue.
Before the Note 9, Samsung phones used 8 digits codes. So it seems ATT did not update their system to provide the full 16 digit number. The number they give you is the first 8 digits, as though the full number was truncated by ATT's system. It just doesn't seem to be a priority on ATT's part to fix it.
Click to expand...
Click to collapse
it is like a MONOPOLY to keep the customer on network for a long period. Yes, 3rd party vendors are able to get the 16 digits codes without issue. i got 16 digits code and it worked.

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