Database Develop

[Q] Note 3 problems

First of all this is my first post on this site after using it for 2 years to root and mod many phones. The att note 3 has just been grinding my gears. I owned the note 2 and loved it.
My problems are these:
Reception is horrible. Wife sits next to me and gets more bars and is on lte more often than me.
Phone constantly glitches on the web/chrome even apps.
I hate how the browser address bar stays in screen when I read a lot like these forums.
Phone is past warranty so some help rooting this phone with out a computer would be of major help.
I would love to play the sim city game that runs on 10.1 I just need help identifying where to get a proper build for this phone without all the extra garbage att packs on the phone.
Does anyone know what the 5 pins are for under the battery cover?
And what rom could I put on the phone that would keep it stuck in landscape?

Nix A Nerd 2 said:
First of all this is my first post on this site after using it for 2 years to root and mod many phones. The att note 3 has just been grinding my gears. I owned the note 2 and loved it.
My problems are these:
Reception is horrible. Wife sits next to me and gets more bars and is on lte more often than me.
Phone constantly glitches on the web/chrome even apps.
I hate how the browser address bar stays in screen when I read a lot like these forums.
Phone is past warranty so some help rooting this phone with out a computer would be of major help.
I would love to play the sim city game that runs on 10.1 I just need help identifying where to get a proper build for this phone without all the extra garbage att packs on the phone.
Does anyone know what the 5 pins are for under the battery cover?
And what rom could I put on the phone that would keep it stuck in landscape?
Click to expand...
Click to collapse
Congratulations on your first post! Sorry your gears are getting grinded. Lets see if we can solve some problems.
First you complain about reception. Do you have any kind of case on the phone? This can cause signal issues. If not you might have a hardware or software issue. You can try a factory data reset to see if it's software. If problem still persists swap it out at the store if it's under warranty still. If not you can send to Samsung for repairs.
You also complain about glitching. Can you explain a little more please? I don't see how web pages glitch. Do they load slow or something??
Thirdly just disable the brower bar in application settings.
The 4th question rooting without a computer. That's not going to happen anytime soon. You must use a pc to root at this time. Sorry! I recommend kingo to root.
For sim city help me out a little. Is there a specific version? Did you try looking in the playstore? Not all of us know what sim city on 10.1 is. I'm assuming you mean cyanagenmod 10.1 but that still isn't enough info.
The 5 pins on the back are device extensions. The 3 that go top to bottom are for wireless charging. The other 2 that go left to right I'm uncertain. I think they are NFC contacts. When using a wireless charging system it can interfere with our nfc batteries. Therefore the nfc needs to be moved into the case. The s view wireless charging case utilizes all 5 of these contacts.
To get your phone stuck in landscape mode, just install a new home launcher. You don't even need to be rooted. For example I love apex home and under behavior settings you can select the default orientation.

my note 3 is ever in boot loop no modding. do i a total wipe and reflash with odin ?

Thanks lol didnt realize how vague my post was.
Past warranty, no case, and reset x5.
Chrome and the regular web browser hangs on a blank screen or the last page it was on. Only the browsers do this. The 4g will be working fine then all of a sudden it hangs. Ive read some forums where people are getting far lower reception where they used to get great reception.
Disabled browser bar within a minute of purchasing phone.
From what i have read only users with android 10.1 can view the simcity in playstore. If you find the playstore link with google it will take you to correct page but gives you the incompatabily error. If there was a way to fool playstore in what device i am that would be awesome.
So what were the note 2 pins for??? I could have sworn they were wifi. The wifi would always loose signal when the cover was removed.
I will try out apex right now ultimate rotation control left my phone a mess even after uninstalling and rebooting

Nix A Nerd 2 said:
Thanks lol didnt realize how vague my post was.
Past warranty, no case, and reset x5.
Chrome and the regular web browser hangs on a blank screen or the last page it was on. Only the browsers do this. The 4g will be working fine then all of a sudden it hangs. Ive read some forums where people are getting far lower reception where they used to get great reception.
Disabled browser bar within a minute of purchasing phone.
From what i have read only users with android 10.1 can view the simcity in playstore. If you find the playstore link with google it will take you to correct page but gives you the incompatabily error. If there was a way to fool playstore in what device i am that would be awesome.
So what were the note 2 pins for??? I could have sworn they were wifi. The wifi would always loose signal when the cover was removed.
I will try out apex right now ultimate rotation control left my phone a mess even after uninstalling and rebooting
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Click to collapse
you have a one year warrenty with at&t

jerrycoffman45 said:
you have a one year warrenty with at&t
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Click to collapse
Bought at walmart stupid me

Nix A Nerd 2 said:
Bought at walmart stupid me
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still an att phone just call cutomer service they will send you a replacement and a box to send in the phone you are having trouble with

No way? How many variations of the att note 3 are there? Btw @440bro thanks for the apex its actually what i wanted tweaking it now. My wife said something about how we had to have purchased a protection plan?

Nix A Nerd 2 said:
No way? How many variations of the att note 3 are there? Btw @440bro thanks for the apex its actually what i wanted tweaking it now. My wife said something about how we had to have purchased a protection plan?
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its not a variation they sell phones for att so does radio shack,best buy,target etc

Lmao as in variations I meant does att only carry the sm900a and do i have to have a protection plan of some sort?

Nix A Nerd 2 said:
Lmao as in variations I meant does att only carry the sm900a and do i have to have a protection plan of some sort?
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i think they only carry the sm900a and you only need the protection plan for damage they can blame on you like water damage or a broke screen

Nix A Nerd 2 said:
Lmao as in variations I meant does att only carry the sm900a and do i have to have a protection plan of some sort?
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Yes only at&t carries the sm-n900a
Tmobile has the 900t
Verizon has the 900v
The standard unlocked version is 9000
The international version is 9005
And there's even more!

Any one else having issues on the network

So my phone is having issues connecting to sprints network both cdma and lte, it will not make calls, and it will not recive or send texts, and when it does text or recive its a large amount of texts that were sent hours ago, is anybody else having this issue, sprint gave me the run around for two days saying it was the network, and then today (which is the 15th day) decided it was my device...HTC wants me to send the device into the repair center, and im royally pissed because I feel like sprint gave me the run around on this to avoid giving me another phone, so I am trying to figue out if any one else is having issues on the mobile network

dogcmp6 said:
So my phone is having issues connecting to sprints network both cdma and lte, it will not make calls, and it will not recive or send texts, and when it does text or recive its a large amount of texts that were sent hours ago, is anybody else having this issue, sprint gave me the run around for two days saying it was the network, and then today (which is the 15th day) decided it was my device...HTC wants me to send the device into the repair center, and im royally pissed because I feel like sprint gave me the run around on this to avoid giving me another phone, so I am trying to figue out if any one else is having issues on the mobile network
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Click to collapse
Had a friends M8 start acting up the last couple days. I hard reset it twice today. Kept jumping in and out of roam. Wouldn't take a profile update. Sat next to my M8 mine was stable. Told him to take it to Sprint, of course he also gets the run around at Sprint. Lady at the Sprint store tells him it's acting up because he doesn't have a sim and he needs to put the sim back in. (I'm guessing she ejected the SD slot and nothing was there). They wouldn't do anything for him. It started working again when he got back, texted me tonight saying signal going in & out again. Told him to try another Sprint store or bring it back. They usually won't swap anything unless they can replicate the issue. I told him to try another store. This is why I refuse to go to the Sprint store unless I absolutely have to. Not only has the network been piss poor for almost a year, the store employees don't deserve minimum wage. If I would have been the one that went today, I may have erupted at the store when the lady tries to tell me my phone is missing a sim card which I know LTE won't work at all if a sim is missing. Not to mention I have no reason to take the sim out. My guess he has a bad radio and phone needs to be swapped. Sounds like you have a similar problem. Since I had my m8 to sit next to it side by side, it's pretty easy to troubleshoot. As much as it sucks going to the store, try another store or go back again hold your ground. I would hard reset everything just to make sure as they will prob make you do that anyway. Oh & not only did they tell him his sim card was missing, they said they don't have any to give him. The sprint store is absolutely worthless.

yeah, mine was working fine across town, but it stopped when i got home, so i suspect it may be the tower 2 blocks away

First phone seemed fine and I was told it was a network issue. I finally got them to switch out my phone and this one worked perfect until it forced a prl update, I wonder if it's not somehow related like that prl issue with the evolte. Has there been any actual updates to prl?

om4 said:
First phone seemed fine and I was told it was a network issue. I finally got them to switch out my phone and this one worked perfect until it forced a prl update, I wonder if it's not somehow related like that prl issue with the evolte. Has there been any actual updates to prl?
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I argued my way up the sprint tech support tiers (more like i told them i want level 3) got the guy to check the tower that gives me service, and got the statement "how has no one else reported this" the tower is only working at 50-60 percent and having antenna issues...He is giving me a credit everyday they dont have it repaired, and giving me follow up calls until they fix it

dogcmp6 said:
I argued my way up the sprint tech support tiers (more like i told them i want level 3) got the guy to check the tower that gives me service, and got the statement "how has no one else reported this" the tower is only working at 50-60 percent and having antenna issues...He is giving me a credit everyday they dont have it repaired, and giving me follow up calls until they fix it
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That's awesome!
Curious if I should call Sprint since I've been having to constantly "update" the profile since I got the phone in order to receive texts in a timely manner sometimes. Though, it seems to be okay for now anyway since the last time I forced a profile/prl update with ##SCRTN#.

skizzled said:
That's awesome!
Curious if I should call Sprint since I've been having to constantly "update" the profile since I got the phone in order to receive texts in a timely manner sometimes. Though, it seems to be okay for now anyway since the last time I forced a profile/prl update with ##SCRTN#.
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I would call sprint, I think some area is the towers, but some peoples issues are related to the device, I would drive around until you are well out of range of the tower where you're having the issue, and see if you still have issues. or see if you are getting any mip errors on your phone

dogcmp6 said:
I would call sprint, I think some area is the towers, but some peoples issues are related to the device, I would drive around until you are well out of range of the tower where you're having the issue, and see if you still have issues. or see if you are getting any mip errors on your phone
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Click to collapse
I'm not so sure it's the device since it seems to be perfectly capable of everything working fluidly when I'm not at home. But, never know.
Where does one view MIP errors? Nothing has popped up on the screen and they have to be logged somewhere.

skizzled said:
I'm not so sure it's the device since it seems to be perfectly capable of everything working fluidly when I'm not at home. But, never know.
Where does one view MIP errors? Nothing has popped up on the screen and they have to be logged somewhere.
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Click to collapse
It would pop up in your status bar with a giant warning triangle (like you get for roaming) and would say "error could not connect to wireless data network"

I get that warning quite often.

Having issues as well. Contacted Sprint. Them dudes told me that it's this Connection Optimizer setting that's ****in it up. Psh whatever...still having the same problems. I'm just hoping it works itself out because idk how I feel about going back to the iPhone 5s right now :/
What they had me do was the hands free activation and then PRL & profile update. I've done this a couple of times now and nothing different has happened. I also just reset my phone for the **** of it (I say that because I knew before doing the reset that it wouldn't do anything).
So yeah, just playing the waiting game and hoping it fixes itself. But I'm starting to doubt that it will. Idk if it's a network issue or not. It's not affecting any other phones around me but didn't someoen say only a few phones have the Sprint Spark? So I guess I need to go through the GSV threads and see what's going on there. If they're having the same issues then I'll feel better. If not, then it's the phone >.<

ms79723 said:
Having issues as well. Contacted Sprint. Them dudes told me that it's this Connection Optimizer setting that's ****in it up. Psh whatever...still having the same problems. I'm just hoping it works itself out because idk how I feel about going back to the iPhone 5s right now :/
What they had me do was the hands free activation and then PRL & profile update. I've done this a couple of times now and nothing different has happened. I also just reset my phone for the **** of it (I say that because I knew before doing the reset that it wouldn't do anything).
So yeah, just playing the waiting game and hoping it fixes itself. But I'm starting to doubt that it will. Idk if it's a network issue or not. It's not affecting any other phones around me but didn't someoen say only a few phones have the Sprint Spark? So I guess I need to go through the GSV threads and see what's going on there. If they're having the same issues then I'll feel better. If not, then it's the phone >.<[/QUOTE
keep track of the number of days its been down, and call sprint so you can get an ac**** credit for the days its not working right, I have already vowed to annoy the holy living crap out of the cs department until they fix it, Im unemployed so I sit around the house filling out job apps all day so its something else to do lol.
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Just curious everyone what color and where did y'all purchase your M8's
Sent from my 831C using XDA Premium 4 mobile app

Sounds like we are all having VERY similar issues.
Mine is Gun Metal, bought Online from Sprint first day. S/N starts with FA.
I agree with some ones comment above the problems started after Updating Profile/PRL.
I actually got LTE running today. But when I got home 3G won't stay up. Bounces between 1x, 3G, 1X Roam and 3G Roam.
I have a replacement coming tomorrow and I am going to try Updating Profile/PRL/Activate/Factory Reset multiple times AFTER I see it working.
To see what breaks it. Because I rather break it again than wait two months and get screwed.
I suspect the Sprint network is not quite ready for these phones. You might be ok today, but not tomorrow.
I also suspect the Connections Optimizer / Extreme Power Saver possibly being the culprit.

mswlogo said:
Sounds like we are all having VERY similar issues.
Mine is Gun Metal, bought Online from Sprint first day. S/N starts with FA.
I agree with some ones comment above the problems started after Updating Profile/PRL.
I actually got LTE running today. But when I got home 3G won't stay up. Bounces between 1x, 3G, 1X Roam and 3G Roam.
I have a replacement coming tomorrow and I am going to try Updating Profile/PRL/Activate/Factory Reset multiple times AFTER I see it working.
To see what breaks it. Because I rather break it again than wait two months and get screwed.
I suspect the Sprint network is not quite ready for these phones. You might be ok today, but not tomorrow.
I also suspect the Connections Optimizer / Extreme Power Saver possibly being the culprit.
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Click to collapse
Yeah, tech support and CS want to try an airave in my home, but that makes zero since, seeing as I wasnt having issues until last Wednesday, and up until then my phone was working just fine...
,

dogcmp6 said:
Yeah, tech support and CS want to try an airave in my home, but that makes zero since, seeing as I wasnt having issues until last Wednesday, and up until then my phone was working just fine...
,
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Click to collapse
I'm starting to wonder that somehow the phones are ahead of the towers in programming, once you did an update profile, especially with the OTA Firmware (or Harman).
Because my phone runs great in some areas. But just runs terrible in other areas that used to be ok a week ago.

mswlogo said:
I'm starting to wonder that somehow the phones are ahead of the towers in programming, once you did an update profile, especially with the OTA Firmware (or Harman).
Because my phone runs great in some areas. But just runs terrible in other areas that used to be ok a week ago.
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Click to collapse
Its possible, some one else said sprint scrwed up the provisioning on the m8 and the s5, and so some phones are having issues until they can get it sorted out

Any eta for the fix bc cdma only isn't fixing it. Some calls go straight to vm till I make a call for them to come in. This is frustrating!
Sent from my 831C using XDA Premium 4 mobile app

mobilecj said:
Any eta for the fix bc cdma only isn't fixing it. Some calls go straight to vm till I make a call for them to come in. This is frustrating!
Sent from my 831C using XDA Premium 4 mobile app
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not that I have heard of, I am going to take the airave if they let me have it for free, since it seems my phone works fine when i go out of the house, which is rarely

Okay so I kept going to different Sprint stores and one guy said something that sounds believable (because I heard about it online)
He said that it's really the Sprint Spark that's messing up. There's an issue with the hand off. Since there's only one band in use at a time and Sprint's LTE can't handle voice...whenever you want to deal with voice you must go from LTE to CDMA. But he said there's an issue with our phone that's not allowing that to happen correctly. I was googling the **** and I found other people talking about this too. They were saying that the fix is really on Sprint to update their **** so that there's Sprint Spark everywhere.
If what these people are saying is true, then I'm sure I'm ****ed. And I think they're right to some degree. There's an issue with the hand off. In my house I have a weak LTE Spark connection. If I go into airplane mode and then come out of it, I can connect to Spark. But then it drops and everything stops working. If I go downtown I have a strong Spark connection and it seems like everything with my phone is fine. If I just drive from my place to downtown, I experience the drop. It's ridiculous.
So I can see how that's all true. But I'm really hoping it's not because if it is then I can't use this phone for a while. I kinda feel like I wasted money on it...this single band at a time **** is dumb. Yeah it may be easy on the battery life...but it's not helping with phone usage. Sprint wasn't ready for this :/
Here's link to what I was reading:
https://community.sprint.com/baw/thread/154841?start=45&tstart=0

Retitled. How to hose your phone in 35 easy steps. :)

To be fair to HTC/Sprint I retitled this. As the phone is not representative of a normal M8 (either by hardware or corrupted/miss programming).
Long story.
If you want the short version, "This phone sucks" (and by the way so does the S5).
Here is the long version.
Bought the phone first day.
HTC Unlocked and Rooted it as soon at it was available. Applied S-OFF as soon as it was available.
I had not much time to play with it and stayed on Stock and have WIFI on full time which is used at work and home.
Couple days ago I decided to try some ROMs (being very patient for things to mature a bit). I tried Barebones, pretty good ROM. Note I had "dirty flashed it".
Then I took my first long trip since I got the phone. 100 miles into the boonies.
It popped up "Roaming Guard every 2 minutes", every call. But it was still running ok.
I had forgot to shut the roaming guard off (or it was locked out by the time I though of it).
This is a known issue and happened on M7as well. Most reliable way to deal with it, is to full wipe in order to disable it. (I tried all the tricks).
Well at this time OMJ released his "Harman" ROM and Firmware.
Well I guess it's a good time to start clean, wipe and switch to OMJ's Harmon ROM (and firmware) (whom I've been a loyal customer of)
So this stupid Roaming Guard thing keeps coming and going as I sort out which ROM I want, restoring things with TB etc.
But now, my phone is "stuck is 1X". WTF. And if it does occasionally show 3G as soon as I use it, it drops out completely or reverts to 1X.
So now I think I hosed something really bad. Can't get 3G at home or work. My wifes HTC One M7 is fine (running OMJ's BadBoys ROM)
Updated Profiles, played with PRL's.
So I put it all back to factory (except S-ON) and used the HBOOT that hides that's it's S-OFF.
And flashed the closest Stock ROM I could find (which so happened to get no Data or Voice at all). Perfect !!
Then took it to sprint store, and it was a sharp kid and he said it was rooted and nicely handed it back. He suggested I add T.E.P. and "try again".
Well I figured I'll have to S-ON it. And stopped in another store to added T.E.P. just in case. I had like 2 days left.
So I was gonna go home S-ON it and go to another Sprint "repair" Store but decided I really needed to get to some other commitments.
So I restored a backup and on the road and the phone was back to "Normal" except for the stupid Roaming Guard thing. WTF.
Then it hit me. The new ROM from OMJ was telling me what my REAL network was doing and the stock ROM was lying through it's teeth.
I'm well aware of Developer ROM's displaying "1x" when it sees 1x but after being on the stock ROM (with WIFI on), I kind of forgot about it.
And I was never clear what the "New" Spark Icons were really saying anyway (with WIFI ON or OFF).
So the truth is this thing has been running like crap since day 1. And I believe even worse since the first OTA firmware update.
I started researching options to get the Galaxy S5. Turns out the reviews are worse on the S5 than the M8.
Then I kept finding threads like this one.
https://community.sprint.com/baw/thread/155517
Maybe I have a bad phone. Maybe I'll just smash the thing and try another one.
I miss my M7. Luckily my wife has it.

I had to get my first M8 replaced because it was roaming all the time. My second one is much better . Sounds like you have a bad one like my first one. I returned mine within the first 14 days to get a no-questions-asked replacement for full refund.

Uhh.. No problems here. Sounds like a defective device to me. They won't swap it where you rooted it, TEP will cost you a deductible and they'll send you a refurbished model. Shouldn't of rooted so quickly.
Sent from my 831C using xda app-developers app

I don't understand if u don't want the roaming guard to sound just uncheck it on the settings. If you have trouble with your settings dial *#*#4636#*#* and select phone information scroll down and select the option cdma+evdo/lte then reboot and check if that help. Then again u should be aware of this
http://forum.xda-developers.com/showthread.php?t=2701255 just in case u r not.
Sent from my 831C using XDA Premium 4 mobile app

breezedragon said:
I don't understand if u don't want the roaming guard to sound just uncheck it on the settings. If you have trouble with your settings dial *#*#4636#*#* and select phone information scroll down and select the option cdma+evdo/lte then reboot and check if that help
Sent from my 831C using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Not so easy to shut Roaming Guard off. I'll bet if most people look right now, You'd find it greyed out.
I just completely wiped my phone again. Ran RUU on it. Immediately Disabled the Guard. And a half hour later it's all locked out again (but it's locked out disabled).
I don't know what causes it to lock.
But you do have to do it immediately after a wipe.
I'll check out the Options #*# option you suggested. Thanks. I remember that being mentioned before.

Aldeel said:
Uhh.. No problems here. Sounds like a defective device to me. They won't swap it where you rooted it, TEP will cost you a deductible and they'll send you a refurbished model. Shouldn't of rooted so quickly.
Sent from my 831C using xda app-developers app
Click to expand...
Click to collapse
I tend to root as soon as it's available. In case an OTA comes out and lose the ability to ever do it. I also like to see if I can root it with in the 14 days, because if something does go wrong I can swap it. I can make it factory looking again. I just didn't want to bother in case they could fix it, because it felt like just a programming issue. I knew I was taking a chance when I brought it in like that. I've brought in MUCH more hacked phones and walked out with a brand new one, with no T.E.P.
I'm still not sure if this is a "Broken" phone. It definitely won't pull in weak 3G like my M7 did.

mswlogo said:
I'm still not sure if this is a "Broken" phone.
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Click to collapse
It probably is.
Fwiw, I've never seen my roaming guard settings greyed out.

As a sprint tech I can tell you 100% of the M8's that have come in to my store that I've replaced have been better the second time around. Seems like there were some lemons in the first batch. You'd better take it in to get exchanged or break it to get a replacement soon(lol) because as of today we were ordering new replacements, soon it'll be refurbs once there is stock in the warehouse.

I also noticed the serial number on my original M8 started with FA, while my current one starts with HT. Could be that ones from a specific location were bad.

There is problem in this phone. I don't think why you face this type of problem?

HaiKaiDo said:
As a sprint tech I can tell you 100% of the M8's that have come in to my store that I've replaced have been better the second time around. Seems like there were some lemons in the first batch. You'd better take it in to get exchanged or break it to get a replacement soon(lol) because as of today we were ordering new replacements, soon it'll be refurbs once there is stock in the warehouse.
Click to expand...
Click to collapse
Thanks for the heads up. Hopefully I won't have to "break it". I never have, but I would if it came down to it.
I was thinking that they are not refurbished yet as well.
I'm not convinced 100% it's broken yet.
I did notice in a breakdown of the phone, that they do have little spring loaded contacts to the Antenna's, which have been a problem on past phones. And that might be all it is.
I have $18.00 glass screen installed on it as well. And it's installed PERFECTLY. Chances of that happening again are slim
I really would like to get this phone to work.
That thread I posted, folks got second phones and still had issues.
I think it has to do with this whole Spark thing.
You know I wouldn't be rooting and wanting the option of Roam only etc. if the Sprint Network wasn't so bad in the first place.
The only thing that keeps me is the SERO plan. But that is wearing thin. Everyone of my co-workers gets 10-40x faster data rates than I do.
AT&T or Verizon.
Sprint better get their act together.
Oh and the store I did go to. They just fired all their Techs 3 weeks ago. It used to be a good store to go to.

Captain_Throwback said:
It probably is.
Fwiw, I've never seen my roaming guard settings greyed out.
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Click to collapse
Me neither.
Should definitely look into getting it replaced, though.
Captain_Throwback said:
I also noticed the serial number on my original M8 started with FA, while my current one starts with HT. Could be that ones from a specific location were bad.
Click to expand...
Click to collapse
My M8's serial number starts with FA and so far, the only real issues I've had are sending/receiving texts at home. Sometimes, they come in delayed but I attribute that to the network moreso than the phone. Though, updating the profile/prl seems to fix it. Forcing the phone to re-provision while on CDMA rather than LTE seems to also keep it from happening sooner.

mswlogo said:
Thanks for the heads up. Hopefully I won't have to "break it". I never have, but I would if it came down to it.
I was thinking that they are not refurbished yet as well.
I'm not convinced 100% it's broken yet.
I did notice in a breakdown of the phone, that they do have little spring loaded contacts to the Antenna's, which have been a problem on past phones. And that might be all it is.
I have $18.00 glass screen installed on it as well. And it's installed PERFECTLY. Chances of that happening again are slim
I really would like to get this phone to work.
That thread I posted, folks got second phones and still had issues.
I think it has to do with this whole Spark thing.
You know I wouldn't be rooting and wanting the option of Roam only etc. if the Sprint Network wasn't so bad in the first place.
The only thing that keeps me is the SERO plan. But that is wearing thin. Everyone of my co-workers gets 10-40x faster data rates than I do.
AT&T or Verizon.
Sprint better get their act together.
Oh and the store I did go to. They just fired all their Techs 3 weeks ago. It used to be a good store to go to.
Click to expand...
Click to collapse
Yeah lucky for me I dont work at a corporate store lol. They did a mass layoff of techs in corporate stores.

No problems here either
~m8whl modded stock
2.265 Max ¦ 300 Min
ondemand
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I'm curious now if my phone is bad or its network related. I seem to drop/miss calls quite often. I just checked my serial number and it starts with FA as well.

I'm wondering if these phones were all built in different locations. I have a gold one from best buy and this thing works like a champ. I get similar cell signal compared to my s3. Even at my in laws house which just got lte a few months back and my brother in laws house where I get no signal on my s3, it acted the same with no signal. He lives in a secluded area. I'm reading a lot of negative things about phones bought thru Sprint being problematic. Haven't read anything about the gold best buy phones acting up. What do you all think could these phones be built in totally different locations?
Sent from my 831C using XDA Premium 4 mobile app

Maybe not different locations, but definitely different batches. Some could have subpar antennas.

I believe the serial number indicates the distribution center from which the device was produced. I saw mention of it in the Firewater thread when people were trying to figure out why it worked on some devices and not on others.

Serial number for my phone started with FA. Ordered it after watching the unveiling, got it two days later.
Haven't had a single problem with the phone as far as software, and no hardware issues like defects.
Guess I'm just lucky.
Knock in wood taking the firmware update on H/K ROM doesn't change things down the line.

sprkat85 said:
I'm wondering if these phones were all built in different locations. I have a gold one from best buy and this thing works like a champ. I get similar cell signal compared to my s3. Even at my in laws house which just got lte a few months back and my brother in laws house where I get no signal on my s3, it acted the same with no signal. He lives in a secluded area. I'm reading a lot of negative things about phones bought thru Sprint being problematic. Haven't read anything about the gold best buy phones acting up. What do you all think could these phones be built in totally different locations?
Sent from my 831C using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I have a gold one as well and also see none of these issues. It also seems to be comparable to my S3's reception.

[Q] How many HK owners are having data/voice issues?

A simple "yes" or "no" and where you are located should suffice.
Spent a total of 5 hours with Sprint between the phone and corporate stores since the first day this came out and today I was finally told the truth that all Sprint HK M8 owners are facing data issues.
To be specific(D.C. is a spark area) Every 15 minutes or so, my data/voice will drop regardless of what I am doing and pick back up anywhere between 1x and lte/spark 3-4 minutes later like clock work.
The lady at the corporate store let me see how my phone was in the red(see last pic). I went back to stock unrooted. Downloaded the .15 update. Updated profiles, PRLs, ##72786# data resets constantly and this problem still exists. The best that any representative could do is credit me $30 for my troubles(bull ****). Tried to get a replacement handset and they told me no. No one has given me any sort of "this will be fixed soon". Its always "well.....profile/prl/data updates cant fix this so a technician will look at your local tower"
I'm trying to get a rough estimate as to how many people are having the same problems
Here are pics for reference. This all happened with in 2 hours and continues to happen
http://imgur.com/a/5GeWu
Don't be surprised if you see this on other forums. Kind of going every where to see how many are having issues.

It's your phone. You need a replacement. I had the same issues, went into a store. They replaced my phone. No more issues.
Sent from my 831C using Tapatalk

mjs2011 said:
It's your phone. You need a replacement. I had the same issues, went into a store. They replaced my phone. No more issues.
Sent from my 831C using Tapatalk
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That was my problem. They said they wouldnt swap phones because its not the phone's fault.

Im having the same issues but only when connected to my airrave.

No,
I did encounter issues when I first got my phone......... but did a system update the first day and all issues seem to be fixed ..this update does note that it corrects this type of problem .. on my phone anyway

munsterrr said:
That was my problem. They said they wouldnt swap phones because its not the phone's fault.
Click to expand...
Click to collapse
Might want to have them check the SIM Card Reader. When I brought mine in after having the phone for a week, they told me that the issue were a result of the reader being busted. They replaced my phone right away with no issues since I only had it for a week. From what I hear is that the longer you've had the phone, the less likely Sprint will replace it though.

I'm heading over to the store again today to have them actually look at it.

They finally acknowledged that it is a handset problem. After looking at the service trends again I was red in voice and device was grey(don't know what that means). Crossing fingers that this fixes the issue but also Hoping that this isn't the only solution as it sounds costly

munsterrr said:
They finally acknowledged that it is a handset problem. After looking at the service trends again I was red in voice and device was grey(don't know what that means). Crossing fingers that this fixes the issue but also Hoping that this isn't the only solution as it sounds costly
Click to expand...
Click to collapse
Grey means not enough data collected yet to determine anything.
I'm having bad issues as well as everyone else I personally sold HK and Non HK M8 too something is not right.. I'm to scared to order myself a replacement and not be able to achieve S-Off on it.. But I could buy the 25 dollar app to get it. Anyway Ive asked about these issues no response worth talking about. Hope to solve this soon guys...

Just got an HKE no problems here. I actually get better signal and speeds than on my Note 3. No Spark just LTE
Sent from my 831C using XDA Premium 4 mobile app

It's a damn shame. Flew through Milwaukee, Vegas, Reno, and am in lake Tahoe on vacation and it's the same **** everywhere.

Flash the roam only mod then the Verizon prl. I'm getting better signal now then when I was with Verizon. I also have an hk m8 btw.

Received my replacement at 11am(EST) this morning and have had zero drops or issues since then. Been at full service in Spark since then.
Will update this thread in a few days with my findings.
Sucks because I am afraid to root/s-off because everything is working but I miss my backups of apps(Ti Backup) that I have been working on for years and hate these damn ads and bloat ware.

Im in the same boat waiting on my replacement tommorow. Im looking at it this way. Make sure you have the latest firmware and there should be no difference. I guessing bad antennas in some and some are just lucky and got a good one. Maybe start a thread Rooted vs Non rooted with signal quality and maybe we can answer our own question?

I have been holding off a Sprint visit for weeks, but after getting voicemails without getting phone calls on numerous occasions, I will have to go to Sprint.
However, after completely unrooting my phone in preparation to go to Sprint, I might not root my replacement whenever I decide to go there.
HTC Backup is excellent, in my opinion, and it really helps we with my lack of Titanium Backup. I don't like the ads either, but I think that it might be time to throw in the towel on rooting my phone. I've gotten more than my share of rom flashes and whatnot.

I was given a replacement due to my original having a bad antenna. Ive had zero issues since getting my new phone
SENT FROM MY ROCKING HK M8

I just as got my second one In less then a week and it keeps showing data connection error or some like that

If you're having trouble with your HTC One M8 download the latest latest network performance test tool.
"dl3 . htc . com/us/sprint/network_performance_test_tool_v0.85.zip" <=== Official website I cant post link currently so remove spaces.
If you get a red screen with NG device you need a replacement. It's a known device problem so charges will be waived.

New radio seems to fix problems
I was having tons of data connection issues with my M8. I recently followed the posts on doing the recent firmware update (OTA for those of you not rooted) and it includes a radio update. The new radio seems to be working quite well and I haven't had any connection issues. Hopefully this works for you guys too.

Amsick you can get into big trouble for that lol
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Sittin here in a tmobile store, lookin at a display N5

Some of you may remember me havin some complaints about my n5 droppin searvice randomly. I was about to get an rma. Im glad i didnt.
I have tried everything to fix it. So last resort is to rma the device.
So, i was waitin in a tmobile store to pay my bill, and i started playin with a display nexus 5. Luckily, the phone was hooked up to their LTE network. So i got an idea and started a download. Low and behold guess what happens. The same EXACT thing my phone does.
And out of all irony the song "I want my money back, I want my money back" is playing in the store.
I dont think an rma is the solution here.
Nexus 5 Network drop: http://youtu.be/_QJL-8v_x6Q

Andromendous said:
Some of you may remember me havin some complaints about my n5 droppin searvice randomly. I was about to get an rma. Im glad i didnt.
I have tried everything to fix it. So last resort is to rma the device.
So, i was waitin in a tmobile store to pay my bill, and i started playin with a display nexus 5. Luckily, the phone was hooked up to their LTE network. So i got an idea and started a download. Low and behold guess what happens. The same EXACT thing my phone does.
And out of all irony the song "I want my money back, I want my money back" is playing in the store.
I dont think an rma is the solution here.
Nexus 5 Network drop: http://youtu.be/_QJL-8v_x6Q
Click to expand...
Click to collapse
Never ever had this problem. Guess its because of your service provider. In your location the infrastructure of your service provider is propably not as good as you think.

as well as im not having such an issue with tmobile. but im in nyc, and tmobiles network in the area is fairly new and improved.

Hmm... I get a great lte signal all around town. Mostly 43mbps, when it works. I heard the n5 uses some new "low power lte" or somethin. Maybe they have issues with it here?

Andromendous said:
Hmm... I get a great lte signal all around town. Mostly 43mbps, when it works. I heard the n5 uses some new "low power lte" or somethin. Maybe they have issues with it here?
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Click to collapse
not really low power lte, but the newer lte radio that the n5 uses does do much better on battery than previous versions of lte.

I'm in Arizona with tmobile and I sometimes have my network drop maybe at least once a day.

No network drops in Vegas...

Definitely it's a N5 issue. I'm in Europe and I have this problem. I remember reading in forums about that when I bought my phone. As long as I was on 4.4.2 I never had a single issue. After updating on 4.4.4 I have network issues few times a day.
Sent from my Nexus 5 using XDA Free mobile app

mikka06 said:
Definitely it's a N5 issue. I'm in Europe and I have this problem. I remember reading in forums about that when I bought my phone. As long as I was on 4.4.2 I never had a single issue. After updating on 4.4.4 I have network issues few times a day.
Sent from my Nexus 5 using XDA Free mobile app
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its called a network issue for a reason. its an issue with your network, not the device. i didnt have issues on on 44, 441, 442, 443, nor 444. network issues relate to your network.

Well if it is my network, how come when i lose the network, sometimes the phone will also reboot. Dont think thw network would cause that

Andromendous said:
Well if it is my network, how come when i lose the network, sometimes the phone will also reboot. Dont think thw network would cause that
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just as your phone shouldnt be rebooting. so your "network issue" can be related to whatever you are running on your phone. that would be on the personal level, so id check into what i am running. my nexus 5 has never had an issue with rebooting.

simms22 said:
just as your phone shouldnt be rebooting. so your "network issue" can be related to whatever you are running on your phone. that would be on the personal level, so id check into what i am running. my nexus 5 has never had an issue with rebooting.
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Click to collapse
Me neither. I'm running 4.4.4 stock unroofed unmodified and never had random reboots or network drop.
Sent from my Nexus 5 using XDA Free mobile app

Reflash stock firmware, clean. Go a few days without any apps installed. This will show if its phone/network related, or app related.
If it still acts up on fresh install. Try someone elses Sim, preferably on another network. If it's OK... Then you've narrowed it down to your Sim, or again, you're network.
Process of elimination. ?

Same thing happens to me on AT&T. It has happened with 3 separate N5s and doesn't happen with my Moto X. Yeah, it's an N5 problem. The radio in this phone is garbage.

_MetalHead_ said:
Same thing happens to me on AT&T. It has happened with 3 separate N5s and doesn't happen with my Moto X. Yeah, it's an N5 problem. The radio in this phone is garbage.
Click to expand...
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Just because it happens to one person doesn't mean its a global issues. The same goes for the majority of reported issues on this forum . are you running stock firmware or a ROM or mods?
Sent from my Nexus 5 using XDA Free mobile app

You guys dont understand. Ive tried everything. Flashed to stock, 4.4.1,4.4.2,4.4.4 relocked the bootloader. Called tmobile ten times, different radios, sim cards, pulled the sim for 5 mins, different roms, apns, Same exact problem every time. Did you not read my OP? Even the display model with nothing on it did the same exact thing. Maybe its a flawed design, where some phones have this problem, and others dont. Maybe its a combination of the phone and the network. I dont think well ever know

Andromendous said:
You guys dont understand. Ive tried everything. Flashed to stock, 4.4.1,4.4.2,4.4.4 relocked the bootloader. Called tmobile ten times, different radios, sim cards, pulled the sim for 5 mins, different roms, apns, Same exact problem every time. Did you not read my OP? Even the display model with nothing on it did the same exact thing. Maybe its a flawed design, where some phones have this problem, and others dont. Maybe its a combination of the phone and the network. I dont think well ever know
Click to expand...
Click to collapse
Well, that said.... You just have terrible luck it seems. The extreme majority on XDA don't have any issue.
It's your carrier then. Plain and simple. Every N5 you touch can't possibly be defective. ?
---------- Post added at 07:11 PM ---------- Previous post was at 07:10 PM ----------
And putting people down for trying to help will make it a rough time for you on XDA my friend. ?

monkeypaws said:
Just because it happens to one person doesn't mean its a global issues. The same goes for the majority of reported issues on this forum . are you running stock firmware or a ROM or mods?
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Stock. Every N5 I have owned has been stock, and all have had network dropping issues, and all have had difficulty maintaining LTE. No problems with my Moto X, none with my iPhone 5s when I had it, and none with any other LTE phone I've owned while on AT&T. Just the Nexus 5.

Andromendous said:
You guys dont understand. Ive tried everything. Flashed to stock, 4.4.1,4.4.2,4.4.4 relocked the bootloader. Called tmobile ten times, different radios, sim cards, pulled the sim for 5 mins, different roms, apns, Same exact problem every time. Did you not read my OP? Even the display model with nothing on it did the same exact thing. Maybe its a flawed design, where some phones have this problem, and others dont. Maybe its a combination of the phone and the network. I dont think well ever know
Click to expand...
Click to collapse
i think that you are the one actually not seeing the issue. your phone drops data, you watched the store phone lose data as well. your phone and that other is on the same network. it doesnt sound like a phone issue, it sounds as if its your local network that is having the issue.

It's a radio/network combo issue. I never had drops on the 4.4 radio. Since 4.4.1 and above, i get these network drops on a daily basis.
Go to your battery stats, look for cell standby and check the "time without a signal" percentage. I usually have 10-11% of my uptime.
I got fed up with this crap, so reverted earlier today to the 4.4 radio (1.0.25.0.17). Still too early to make any judgment.