Video Calling Missing on Sprint - Sprint Samsung Galaxy Note 8 Questions & Answers

Yes, I searched the Sprint Note 8 forum. So, I have a buddy with a T-Mob Note 8. He tried to video call me. Nothing happened. So, I went looking for the N8 manual. If you get the manual from T-Mob or VZN, they show an icon of a video camera on the dialer screen, to the left of the call button. We lucky Sprint customers have our vm icon there. WTF?! Are we the onlyN8 owners that can't do video calls? Is this because we don't (yet) have Sprint's version of "VoLTE?" Do any of you who bought an unlocked N8, running on Sprint, have this problem? Thanks for any light you can shed on this problem.

I don't know but the more time I spend with a stock note I think I could do. Perhaps my first non rooted phone since flip phones. Still got time to make the change top Verizon or AT&T... You know and actually have a useable network...

randomfied said:
I don't know but the more time I spend with a stock note I think I could do. Perhaps my first non rooted phone since flip phones. Still got time to make the change top Verizon or AT&T... You know and actually have a useable network...
Click to expand...
Click to collapse
Now wouldn't that be EXCITING!!
Actually, maybe T-Mob? Or is that like jumping out of the frying pan and into the fire?
I actually think you're right. This phone is great without rooting. Perhaps if we get the U version of software available for the Note 8, that might be worth flashing.

smarcin said:
Yes, I searched the Sprint Note 8 forum. So, I have a buddy with a T-Mob Note 8. He tried to video call me. Nothing happened. So, I went looking for the N8 manual. If you get the manual from T-Mob or VZN, they show an icon of a video camera on the dialer screen, to the left of the call button. We lucky Sprint customers have our vm icon there. WTF?! Are we the onlyN8 owners that can't do video calls? Is this because we don't (yet) have Sprint's version of "VoLTE?" Do any of you who bought an unlocked N8, running on Sprint, have this problem? Thanks for any light you can shed on this problem.
Click to expand...
Click to collapse
I'm trying to parse your dilemma here.
Video calling works just fine depending on what video calling service you're trying to use. There's a myriad of them out there, WhatsApp, Facebook Messenger, Hangouts...just to mention a few.
As far as i know, there's no native interoperable carrier-to-carrier plain-jane video calling (like native SMS, for example).
Just saying "video calling" doesn't work, or that your T-Mobile buddy couldn't video call you doesn't tell us much. Was your T-Mobile buddy using any of the aforementioned video calling apps/services?
I video call family on 3 continents using either WhatsApp or FB Messenger (on iOS and Android) just fine.

My note 8 came with google DUO. I thought that was androids version of Facetime.

tkgadgetman said:
My note 8 came with google DUO. I thought that was androids version of Facetime.
Click to expand...
Click to collapse
I guess you can refer to it as such, although Hangouts predates Duo. But for you to "Duo" someone else, they have to be using Duo as well.

If Sprint included its own video calling option, I imagine it would only work with other Sprint users, anyway. Just use one of the many video calling apps that your friends have and can use.

We will be getting it with a Volte update

smiley45 said:
We will be getting it with a Volte update
Click to expand...
Click to collapse
Sprint doesn't offer VoLTE though?

creepinm3 said:
Sprint doesn't offer VoLTE though?
Click to expand...
Click to collapse
I thought I had it on S8+. There was an option to make calls using LTE data if I remember correctly. I don't see that same option on Note 8 yet.

Stank0 said:
I thought I had it on S8+. There was an option to make calls using LTE data if I remember correctly. I don't see that same option on Note 8 yet.
Click to expand...
Click to collapse
Weirdly that call had to begin on Wi-Fi and it would be a seamless transition to cellular data right?
Apparently the note will get that same feature, but who's to say how long until it does?

Stank0 said:
I thought I had it on S8+. There was an option to make calls using LTE data if I remember correctly. I don't see that same option on Note 8 yet.
Click to expand...
Click to collapse
There is a option in s8+ to do it as i own both phones note 8 doesn't yet I can't wait to be able to surf and talk

randomfied said:
Still got time to make the change top Verizon or AT&T... You know and actually have a useable network...
Click to expand...
Click to collapse
Wow, and here I was thinking XDA members were smarter than that..... Just so you'll know in the future : each carrier's network varies depending on your location. That's right! How they perform in your town isn't the same as how they perform everywhere else in the US!
Where I live, just outside of Atlanta, Sprint is has the best coverage and fastest speeds. AT&T and Verizon are gradually improving, while T-Mobile is still a joke.
The more you know....

Sprint will update for VoLTE as soon as available like they did for S8 but Sprint does not have built in video calling like T-Mobile...after trying to force the setting, it still doesn't work because there is no app...with T mobile, there is a hidden app that links to the setting...Google duo, hangout, Skype are the only options so far

yneill said:
There is a option in s8+ to do it as i own both phones note 8 doesn't yet I can't wait to be able to surf and talk
Click to expand...
Click to collapse
Me, too!
And, by the way, my other T-Mobile friend has a Note 4. On her dialer screen, there's an option for video calling...Just saying.

stanglifemike said:
Wow, and here I was thinking XDA members were smarter than that..... Just so you'll know in the future : each carrier's network varies depending on your location. That's right! How they perform in your town isn't the same as how they perform everywhere else in the US!
Where I live, just outside of Atlanta, Sprint is has the best coverage and fastest speeds. AT&T and Verizon are gradually improving, while T-Mobile is still a joke.
The more you know....
Click to expand...
Click to collapse
100mb on Sprint in the mountains of WA state. Location dependant.
-Sean
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I have an unlocked sprint phone, looking at the dial screen, the button to the left is for sms. I believe this is one of the many things sprint has never supported.

The Note 8 feature for Sprint Video Calling is still unavailable and Sprint customer care had no answers for me! The video caller icon should be on the dialer not the voicemail icon

k12 TN said:
The Note 8 feature for Sprint Video Calling is still unavailable and Sprint customer care had no answers for me! The video caller icon should be on the dialer not the voicemail icon
Click to expand...
Click to collapse
Sprint does not hasve video calling they include duo

That's what the issue is...the video call feature is a phone feature that allows you to video call other galaxy 8 owners...however its been disabled by Sprint when you buy a Note 8 from there network...

Related

Turn on shamu's AT&T HD Voice

Ok, I got the Samsung Gear S2 watch which runs on 4g today thinking the Nexus 6 at least had HD Voice because the 5 did and you have to have it to connect to A&T's NumberSync or it wont work on 4g and its useless. Anyway, I got everything to work except I couldn't get it to connect to the NumberSync with the error "We are sorry. We cannot set up NumberSync because your device does not have HD Voice...." I called AT&T and they asked for my IMEI number and that will tell them and they said it must not have HD Voice. Is there some way I can get this enabled on this phone so I can use this?
Thanks!
Oxicottin said:
Ok, I got the Samsung Gear S2 watch which runs on 4g today thinking the Nexus 6 at least had HD Voice because the 5 did and you have to have it to connect to A&T's NumberSync or it wont work on 4g and its useless. Anyway, I got everything to work except I couldn't get it to connect to the NumberSync with the error "We are sorry. We cannot set up NumberSync because your device does not have HD Voice...." I called AT&T and they asked for my IMEI number and that will tell them and they said it must not have HD Voice. Is there some way I can get this enabled on this phone so I can use this?
Thanks!
Click to expand...
Click to collapse
and what does hd voice have to do with Volte??? Volte = voice over lte. without volte, lte is only a data line, with volte it is also a voice line.
Heck if I know I just said VoLTE and she said yes but the error said HD voice... Ill change the title
Oxicottin said:
Heck if I know I just said VoLTE and she said yes but the error said HD voice... Ill change the title
Click to expand...
Click to collapse
if you make a call on lte, and you have voice, then its on.
Im not sure if the phone has it. I keep reading Verizon version does but AT&T dont at the time. Here is someting else. I thought she said my phone was coming up as something else but the IMEI number I gave her was correct or the same as I read off.
if you go to the main settings, more, cellular network, turn on enhanced 4G LTE mode.
---------- Post added at 07:31 PM ---------- Previous post was at 07:29 PM ----------
Oxicottin said:
Im not sure if the phone has it. I keep reading Verizon version does but AT&T dont at the time. Here is someting else. I thought she said my phone was coming up as something else but the IMEI number I gave her was correct or the same as I read off.
Click to expand...
Click to collapse
the n6 does have hd calling, the n6p and 5x do not http://www.verizonwireless.com/support/knowledge-base-145887/
only on Verizon, at&t won't acknowledge that it is HD voice capable, from what I've read online of course.... Good luck and keep us updated.
Sent from my Nexus 6 using XDA-Developers mobile app
holeindalip said:
only on Verizon, at&t won't acknowledge that it is HD voice capable, from what I've read online of course.... Good luck and keep us updated.
Sent from my Nexus 6 using XDA-Developers mobile app
Click to expand...
Click to collapse
its the same phone on all the networks, but i guess it might not be capable on every network(depending on their methods). anyways, it has hd voice on tmobile as well, not just verizon.
simms22 said:
its the same phone on all the networks, but i guess it might not be capable on every network(depending on their methods). anyways, it has hd voice on tmobile as well, not just verizon.
Click to expand...
Click to collapse
You are correct that it is the same phone on all networks, hence why I said at&t won't acknowledge it as being HD voice capable[emoji2]
Sent from my Nexus 6 using XDA-Developers mobile app
Whats weird is i dont have the option to turn it on in my phone settings and its an unlocked phone. The setting to turn it on/ off is there if i go to *#*#4636#*#* but the button is set to on and wont switch back and forth. There is supposed to be a nother setting under More/Cellular Networks/Preferred Network Type called extended and mine isnt there.
Oxicottin said:
Whats weird is i dont have the option to turn it on in my phone settings and its an unlocked phone. The setting to turn it on/ off is there if i go to *#*#4636#*#* but the button is set to on and wont switch back and forth. There is supposed to be a nother setting under More/Cellular Networks/Preferred Network Type called extended and mine isnt there.
Click to expand...
Click to collapse
you can try just reflashing the latest version of android
Oxicottin said:
Whats weird is i dont have the option to turn it on in my phone settings and its an unlocked phone. The setting to turn it on/ off is there if i go to *#*#4636#*#* but the button is set to on and wont switch back and forth. There is supposed to be a nother setting under More/Cellular Networks/Preferred Network Type called extended and mine isnt there.
Click to expand...
Click to collapse
I'm on at&t and can confirm this is how my phone has been since I got it and no switch for enhanced LTE has ever shown up
Sent from my Nexus 6 using XDA-Developers mobile app
odd!
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Mine looks different, mine is a long gray button and i have a lot more options before it.
Oxicottin said:
Mine looks different, mine is a long gray button and i have a lot more options before it.
Click to expand...
Click to collapse
Screenshot or it didn't happen lol
Sent from my Nexus 6 using XDA-Developers mobile app
holeindalip said:
Screenshot or it didn't happen lol
Sent from my Nexus 6 using XDA-Developers mobile app
Click to expand...
Click to collapse
my bad sorry.... Like I said I click the button and it doesnt click on or off it just stays the same. as for the other screen I dont have the extended option so no sense posting. Also I just got my update for July so now im running MMB30K
I don't want to beat a dead horse. But I'm on AOSiP 8.1 & I can't turn on VoLTE. Any solution? Sorry this thread popped up when I searched.
zapjb said:
I don't want to beat a dead horse. But I'm on AOSiP 8.1 & I can't turn on VoLTE. Any solution? Sorry this thread popped up when I searched.
Click to expand...
Click to collapse
Does your phone company support VoLTE on this phone specifically?
The various Android 8 roms should support it if it works on stock. But many telcos check the specific model of the phone, and only enables it on the models that they have approved.
runekock said:
Does your phone company support VoLTE on this phone specifically?
The various Android 8 roms should support it if it works on stock. But many telcos check the specific model of the phone, and only enables it on the models that they have approved.
Click to expand...
Click to collapse
I'm on a AT&T MVNO (Red Pocket Mobile) so I don't know. But if you're talking about the backbone (AT&T) I still don't know because I believe my N6 was purchased from Google. I'm pretty sure AT&T branded N6's are approved.

Is your unlocked N8 provisioned for VZW?

I just got off the phone with VZW. My HD calling, video calling and visual voicemail isn't working. Not sure if the CSR was right, but she said there is an advance calling setting on the VZW N8 that I couldn't find on my unlocked Sammy N8. I have seen it before on my S8+ so I know What she is talking about.
I said maybe mine isn't provisioned correctly. She said she wasn't sure. I am going to call back tomorrow to speak with tech support.
You guys have that stuff working?
skinnytoo2 said:
I just got off the phone with VZW. My HD calling, video calling and visual voicemail isn't working. Not sure if the CSR was right, but she said there is an advance calling setting on the VZW N8 that I couldn't find on my unlocked Sammy N8. I have seen it before on my S8+ so I know What she is talking about.
I said maybe mine isn't provisioned correctly. She said she wasn't sure. I am going to call back tomorrow to speak with tech support.
You guys have that stuff working?
Click to expand...
Click to collapse
HD calling is using the phone while on the internet? My HD calling works fine.
I don't use video calling or visual voicemail.
I have an unlocked note 8 from Samsung and Verizon is my carrier.
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No you're talking about 4G. HD voice & video uses LTE and is an advance calling option. I also don't have WiFi calling
leyvatron said:
HD calling is using the phone while on the internet? My HD calling works fine.
I don't use video calling or visual voicemail.
I have an unlocked note 8 from Samsung and Verizon is my carrier.
Click to expand...
Click to collapse
I don't even have that option to select that while I'm on Verizon.
MACHEK said:
I don't even have that option to select that while I'm on Verizon.
Click to expand...
Click to collapse
I would go on Verizons account page and remove and readd the feature. Then reboot your phone to see if it works. I have unlocked N8 and Unlocked firmware running on my S8+ and the option is present
skinnytoo2 said:
No you're talking about 4G. HD voice & video uses LTE and is an advance calling option. I also don't have WiFi calling
Click to expand...
Click to collapse
Im not talking about 4G, my phone is always on LTE wether Im on a phone call or not.
You don't have those features because you have unlocked software on your phone. The unlocked software loses carrier features. Once the Verizon software is released, you can flash the verizon software with Odin to get Verizon apps and features.
The difference between Verizon and Unlocked phones is the software.
This is crazy, Sammy said unlocked is fully compatible with VZW. Killing me!!
To make matters worse, NFL app isn't supported so no live games. [emoji24]
skinnytoo2 said:
To make matters worse, NFL app isn't supported so no live games. [emoji24]
Click to expand...
Click to collapse
I think your best bet is to either find someone who is willing to swap with you their VZ variant with your Unlocked version. Or I would just change firmware to VZ version. Updato already has the VZ firmware, just flash away.
skinnytoo2 said:
No you're talking about 4G. HD voice & video uses LTE and is an advance calling option. I also don't have WiFi calling
Click to expand...
Click to collapse
This HD voice, are you saying the call quality is horrible when talking to someone without this working? I have an Unlocked phone coming to me soon and I am also on Verizon.
Sent from my LG V20 using XDA Labs
It's not horrible, but I have come accustomed to HD voice clarity. So it really makes a difference to me.
skinnytoo2 said:
It's not horrible, but I have come accustomed to HD voice clarity. So it really makes a difference to me.
Click to expand...
Click to collapse
I'll have to check this out. I very rarely use my phone to make phone calls so maybe it won't be a huge deal to me.
Sent from my LG V20 using XDA Labs
skinnytoo2 said:
To make matters worse, NFL app isn't supported so no live games. [emoji24]
Click to expand...
Click to collapse
This was the specific reason why I went with the VZW variant. I had an unlocked Moto Z and I dl'd the NFL app. Didn't work.
VZW tech support said that its a locked app to phones from the carrier. Any unlocked phones lost this feature and others. SUCH A PAIN.
I had an unlocked pixel xl and everything worked fine.
This may help for people looking for video calling
https://forum.xda-developers.com/galaxy-note-8/how-to/guide-to-enabling-video-calling-t3670523
I promise that I'm not trying to be rude here. But what did you guys think you were buying when you bought an unlocked phone? It's carrier unlocked. Which means it comes without carrier software. With that you may also lose some carrier specific features. But it also works with pretty much any carrier. So you can switch carriers and take your phone with you.
Personally, I never experienced a difference with HD calling. I also never used video calling. Wi-Fi calling is the only thing if kinda like to have back. I've seen some people say they've found ways to get it back on other phones. I'm not sure what those methods are.
skinnytoo2 said:
I just got off the phone with VZW. My HD calling, video calling and visual voicemail isn't working. Not sure if the CSR was right, but she said there is an advance calling setting on the VZW N8 that I couldn't find on my unlocked Sammy N8. I have seen it before on my S8+ so I know What she is talking about.
I said maybe mine isn't provisioned correctly. She said she wasn't sure. I am going to call back tomorrow to speak with tech support.
You guys have that stuff working?
Click to expand...
Click to collapse
Did you have your sim inserted when you first booted up your phone by chance? On the s8 I had this issue because I didn't have the sim in during first boot. Had to fact reset with sim card in place to get properly provisioned.
Sent from my SM-N950U using Tapatalk
What do you mean by provisioned? And how did you get the visual voice mail app
?
I switched my Verizon line from my V20 over to my Unlocked Note8 yesterday afternoon and have no issues that really bother me. When I called the Verizon number to swap phones I asked about WiFi calling, VoLTE and HD calling and the representative told me all of these are enabled and should work properly even though the phone is Unlocked, we checked and we just couldn't find the WiFi calling setting in my device to see if it works. I have never used WiFi calling and really don't care about it, when I make a phone call everything sounds nice and crisp so I assume HD calling is working fine and VoLTE also works great. I did have 2 questions though...
1.) In the My Verizon app it keeps telling me I need a code to access my account? (see attached)
2.) When I get a voicemail, I have no notification. Is this because the "Visual Voicemail" app doesn't exist? Is there a workaround for this?
I used pf voicemail plus to replace my visual voice mail and that works fine

Device Info screenshot

Those with AT&T branded phones with Video Calling working, can you post your Device Info screenshot.
Screen can be done via phone app and dialling *#*#4636#*#*
I already flashed the official At&t fw on my unlocked N9 and still could not get the video calling to work. At&t support says I am already prvisioned but device info says no:
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I actually have Note 9 straight from ATT and I checked my device info in the same screen and its like yours, the ones you have circled are grayed out too and my wifi calling actually works.
deleted duplicate post
2003vstrom said:
I actually have Note 9 straight from ATT and I checked my device info in the same screen and its like yours, the ones you have circled are grayed out too and my wifi calling actually works.
Click to expand...
Click to collapse
WiFi calling works for me too. But not video calling
Wierd. I can't open device info using the code. Exynos version doesn't have this?
2003vstrom said:
I actually have Note 9 straight from ATT and I checked my device info in the same screen and its like yours, the ones you have circled are grayed out too and my wifi calling actually works.
Click to expand...
Click to collapse
otaconremo said:
Wierd. I can't open device info using the code. Exynos version doesn't have this?
Click to expand...
Click to collapse
Note that the end is #*#* and not *#*#
fbauto1 said:
Note that the end is #*#* and not *#*#
Click to expand...
Click to collapse
Yeah, I know.. I've been using this code since gingerbread. That's why I was wondering when it didn't work on this phone.
..and do those with ATT n9, does your advanced messaging work, like u see as they type?
fbauto1 said:
..and do those with ATT n9, does your advanced messaging work, like u see as they type?
Click to expand...
Click to collapse
Doesn't RCS work either?
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
Doesn't RCS work either?
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
not on mine
fbauto1 said:
not on mine
Click to expand...
Click to collapse
So it seems like RCS and video calling doesn't work for U1 devices on ATT , T Mobile or Sprint. Just WiFi calling works.
Would be interesting to find out if flashing to the appropriate U firmware enables them or not.
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
So it seems like RCS and video calling doesn't work for U1 devices on ATT , T Mobile or Sprint. Just WiFi calling works.
Would be interesting to find out if flashing to the appropriate U firmware enables them or not.
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
going to try to update AT&T to use the IMEI from my ATT Branded Note 4
fbauto1 said:
going to try to update AT&T to use the IMEI from my ATT Branded Note 4
Click to expand...
Click to collapse
Good idea. Hopefully that will sort it out. Let us know.
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
Good idea. Hopefully that will sort it out. Let us know.
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
No dice. Tech support will send me a new sim (also 5G enabled sim hehehe) but currently my number is already registered with my old Note 4 and everything works except video call and advanced messaging.
Does anyone here with unlocked/non-ATT branded Note 9 able to get the Video calling and advanced messaging to work?
fbauto1 said:
No dice. Tech support will send me a new sim (also 5G enabled sim hehehe) but currently my number is already registered with my old Note 4 and everything works except video call and advanced messaging.
Does anyone here with unlocked/non-ATT branded Note 9 able to get the Video calling and advanced messaging to work?
Click to expand...
Click to collapse
My research concluded that the unlocked usa devices don't have video calling or RCS messaging enabled with any carrier.
Those with att branded ones can u pls post this screenshot
Dial *#77467#, click "IMS registration" then "ATT VOLTE"
I'm interested on what "Services" say
Thanks
fbauto1 said:
Those with att branded ones can u pls post this screenshot
Dial *#77467#, click "IMS registration" then "ATT VOLTE"
I'm interested on what "Services" say
Thanks
Click to expand...
Click to collapse
Here you go
apascual89 said:
Here you go
Click to expand...
Click to collapse
Thanks! So that's where the difference is
My test results:
IMEI filter is disabling the provisioning on the non-ATT BRANDED phones.
What I did:
Put sim card on ATT branded phone, in this case an old Note4. Wait few minutes..
Try video calling wife.. it works!! Try RCS, worked.. well, this is an Att-branded n4...
Pull out sim, put it on unlocked Note9, even with ATT fw.
As soon as you have cell signal, do a video call.. IT WORKED!!
Wait a few minutes for provisioning to kick in.. phone will report IMEI to ATT. ATT finds a non-ATT branded n9, and will disable the video calling. Video calling now fails
So while phone has not yet fully registered in IMS, video calling worked. As soon as ATT finds out it's a NON-ATT phone, the extra services will stop.
So basically, they do filtering on their end. ATT level 3 tech support is clueless on what I was talking about. So there you go, no dice here..
fbauto1 said:
My test results:
IMEI filter is disabling the provisioning on the non-ATT BRANDED phones.
What I did:
Put sim card on ATT branded phone, in this case an old Note4. Wait few minutes..
Try video calling wife.. it works!! Try RCS, worked.. well, this is an Att-branded n4...
Pull out sim, put it on unlocked Note9, even with ATT fw.
As soon as you have cell signal, do a video call.. IT WORKED!!
Wait a few minutes for provisioning to kick in.. phone will report IMEI to ATT. ATT finds a non-ATT branded n9, and will disable the video calling. Video calling now fails
So while phone has not yet fully registered in IMS, video calling worked. As soon as ATT finds out it's a NON-ATT phone, the extra services will stop.
So basically, they do filtering on their end. ATT level 3 tech support is clueless on what I was talking about. So there you go, no dice here..
Click to expand...
Click to collapse
How about with stock U1 firmware, do the features work momentarily?
Sent from my SM-N960U1 using Tapatalk

Note 9 T-mobile VS Note 9 Unlocked comparison and camera shutter sound question

Hi, everyone!
Since Samsung has ignored my question regarding the missing shutter sound feature in their unlocked version I have decided to post it here in the hope that someone has a solution. Disabling the system sounds solve this, but I would rather use another option, such as renaming the shutter sound or an alternative. I'm posting here photos only of the software differences between the Note 9 (T-mobile VS Unlocked) versions. As for the ****ter sound fiasco, the long story shortened:
I bought my Note 9 unlocked directly from Samsung, but my wife got her from T-mobile. I was looking to disable the shutter sound but couldn't find that option, so I've opened on both phones the camera settings and surprisingly found that the shutter sound option is present only in the T-Mobile variant. This indicates that Samsung doesn't really care about the customers in specific markets as they push one firmware for all (just renaming it to match the region). The law in certain countries such as Japan prohibits the disabling of such feature, but the States has no such regulations so it should not be put under this umbrella as well. Other than that, I love my Note 9, but I dislike the way Samsung mistreating its customers with such generalizations. Rooting is not an option as it will kill Samsung Pay, so please suggest a solution aside from disabling the system sounds. I posted this question at Samsung Plus, but the moderator marked it falsely as solved. I don't want to look like a whiner, but Samsung should have played this better, considering the hefty price tag($1K) of their phone, and provide a specific region/country firmware without the limitations known to exist only in certain markets. Thanks in advance for your time, folks!
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I had this issue with the Note 8 last year. Told Bixby to "turn off camera shutter sound" and that worked. Don't know if it will work on the Note 9....worth a shot.
anrameg said:
Hi, everyone!
Since Samsung has ignored my question regarding the missing shutter sound feature in their unlocked version I have decided to post it here in the hope that someone has a solution. Disabling the system sounds solve this, but I would rather use another option, such as renaming the shutter sound or an alternative. I'm posting here photos only of the software differences between the Note 9 (T-mobile VS Unlocked) versions. As for the ****ter sound fiasco, the long story shortened:
I bought my Note 9 unlocked directly from Samsung, but my wife got her from T-mobile. I was looking to disable the shutter sound but couldn't find that option, so I've opened on both phones the camera settings and surprisingly found that the shutter sound option is present only in the T-Mobile variant. This indicates that Samsung doesn't really care about the customers in specific markets as they push one firmware for all (just renaming it to match the region). The law in certain countries such as Japan prohibits the disabling of such feature, but the States has no such regulations so it should not be put under this umbrella as well. Other than that, I love my Note 9, but I dislike the way Samsung mistreating its customers with such generalizations. Rooting is not an option as it will kill Samsung Pay, so please suggest a solution aside from disabling the system sounds. I posted this question at Samsung Plus, but the moderator marked it falsely as solved. I don't want to look like a whiner, but Samsung should have played this better, considering the hefty price tag($1K) of their phone, and provide a specific region/country firmware without the limitations known to exist only in certain markets. Thanks in advance for your time, folks!
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Great post. Also add RCS messaging to the list . Unlocked ones don't have this on USA carriers.
However, my help manual is present in settings menu. I'm on Sprint using unlocked version.
Sent from my SM-N960U1 using Tapatalk
Didn't work. Bixby just opened the camera...
I don't have the option too, SM-N960F/DS (exynos variant)
Limeybastard said:
Great post. Also add RCS messaging to the list . Unlocked ones don't have this on USA carriers.
However, my help manual is present in settings menu. I'm on Sprint using unlocked version.
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So what exactly does that mean? Is that a big feature missing?
Gil Smash said:
So what exactly does that mean? Is that a big feature missing?
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Google RCS messaging and you'll see. Compared to regular SMS.. Not a big deal for some as folks can install Google Android messaging to enable that lost stock messaging feature.
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
Google RCS messaging and you'll see. Compared to regular SMS.. Not a big deal for some as folks can install Google Android messaging to enable that lost stock messaging feature.
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I did Google it but honestly I can't really tell exactly how it benefits me. It sounds like it's only helpful if I'm texting someone else who has an Android with RCS enabled
Gil Smash said:
I did Google it but honestly I can't really tell exactly how it benefits me. It sounds like it's only helpful if I'm texting someone else who has an Android with RCS enabled
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I'm not privy to what your needs and requirements are for sms. But in the modern age of the 21st century I'd like to be able to use RCS features .
Sent from my SM-N960U1 using Tapatalk
Wow kinda glad I got the tmobile version. I was contemplating for a while which to pre order.
Limeybastard said:
I'm not privy to what your needs and requirements are for sms. But in the modern age of the 21st century I'd like to be able to use RCS features .
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Definitely not saying I don't want it! I'm just not sure how to tell whether or not it's been something that I use now or have used before. I couldn't really find a way to tell if it's been functioning.
So on my unlocked note 9 (snapdragon) when my phone is on vibrate or silent there is no shutter sound, I work in an office so I'm usually on vibrate mode negating this issue. I prefer having a shutter sound when I'm not in a quiet environment like an office, this way I know when a pic actually is taken, especially with the new spen feature. I don't see this as a huge deal if you use vibrate / silent mode. If you really want Samsung to make a change, the camera app is an regular Samsung app (go to camera settings >about) that can be updated from the galaxy app store, if your request goes to Samsung they could update the app easily

Unlocked Variant TMobile band 71 and WiFi Calling Support

Does anybody know if the Unlocked version will support these features. They were sold out of the TMobile one when I went to order so I went unlocked. After contact with a few reps from TMobile and Samsung they seem to have no idea what will actually work... So I have a hard time believing what they say. Band 71 was a big selling point for me on upgrading and I hope I didn't make a mistake going with an unlocked device.
I order the Unlocked Snapdragon for T-mobile and all usa bands including 71 will be there as far I as can tell... We need to get our hands on some of these for testing.
The s9+ unlocked supports it so I dont know why the s10 wouldn't
Sent from my SM-G965U1 using Tapatalk
bkeaver said:
The s9+ unlocked supports it so I dont know why the s10 wouldn't
Sent from my SM-G965U1 using Tapatalk
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My only reason for concern is that Samsung and Tmobile are giving me information stating it won't, they (Samsung) even told me WiFi calling won't work (even though it shows it will on the samsung support site)
I read that all of this worked fine on the s9, it just seems odd that they are saying it won't... especially band 71.
Just got my s10 plus and I see no options for wifi calling or volte. Me thinks I should have gone with the T-Mobile carrier brand. Anyone know how to flash a T-Mobile firmware to an unlocked Galaxy phone?
​
djinn415 said:
Just got my s10 plus and I see no options for wifi calling or volte. Me thinks I should have gone with the T-Mobile carrier brand. Anyone know how to flash a T-Mobile firmware to an unlocked Galaxy phone?
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My unlocked definitely has wifi calling. It will not allow me to take a screenshot due to security in that section.
djinn415 said:
Just got my s10 plus and I see no options for wifi calling or volte. Me thinks I should have gone with the T-Mobile carrier brand. Anyone know how to flash a T-Mobile firmware to an unlocked Galaxy phone?
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Where are you looking because if your looking in settings for wifi calling your in the wrong place. Open the phone app and look in its settings. At least that is where it is in the s9+ unlocked
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My S10 unlocked on T-Moblile has wifi calling but not VoLTE. Bkeaver is correct that you need to open your phone app and check the 3-dot upper right corner menu for the wifi calling setting.
elbee222 said:
My S10 unlocked on T-Moblile has wifi calling but not VoLTE. Bkeaver is correct that you need to open your phone app and check the 3-dot upper right corner menu for the wifi calling setting.
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Welp, do I feel like a complete noob. Thanks I do see it now. Now just need to remedy Volte.
djinn415 said:
Just got my s10 plus and I see no options for wifi calling or volte. Me thinks I should have gone with the T-Mobile carrier brand. Anyone know how to flash a T-Mobile firmware to an unlocked Galaxy phone?
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My unlocked S10e has WiFi Calling on T-Mobile. You may not find settings for VoLTE settings, but it works too.
When I first put my sim card in, the phone told me that it would restart to setup a carrier. It did, then I saw that quick setting panel added new button "wifi calling" and I tested it right away, including VoLTE
---------- Post added at 11:35 AM ---------- Previous post was at 11:34 AM ----------
djinn415 said:
Welp, do I feel like a complete noob. Thanks I do see it now. Now just need to remedy Volte.
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VoLTE works too, I just can't find settings, but it is enabled by default on my T-Mobile sim
Based on Charkatak's post, I searched and found the following site: https://support.t-mobile.com/docs/DOC-4988 which says in part: VoLTE (Voice over LTE) allows you to place and receive calls on our LTE data network, and it's available nationwide. Placing a call connects twice as fast.
Switching between 4G VoLTE and Wi-Fi Calling does not drop a call. So I tried placing a call without wifi using LTE and switched to wifi. The call stayed connected. Hoping this indicates we have VoLTE.
djinn415 said:
Welp, do I feel like a complete noob. Thanks I do see it now. Now just need to remedy Volte.
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Click to collapse
Someone correct me if I'm wrong but I believe you can test VoLTE by making a call and then checking which antennas you're connected to. If you are only on LTE towers you should have VoLTE enabled. I did this test and it seems to be working for me.
Can confirm VoLTE and Wifi Calling works fine on T-Mobile with an unlocked S10 with Snapdragon.
ninjasquirrel21 said:
Someone correct me if I'm wrong but I believe you can test VoLTE by making a call and then checking which antennas you're connected to. If you are only on LTE towers you should have VoLTE enabled. I did this test and it seems to be working for me.
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Yup. VoLTE is voice over LTE, so no need to involve wifi. Devices without it simply fail to connect, or switch to 2G/3G automatically (when available).
Samsung has a compatibility chart, and VoLTE was already listed for tmobile.
ihaveabu said:
Can confirm VoLTE and Wifi Calling works fine on T-Mobile with an unlocked S10 with Snapdragon.
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Excellent news! :good:
I think I already know the answer, but I'm throwing this out there: the unlocked version doesn't come with the native ability to do multi-line for DIGITS. Clearly specific to the U firmware for T-Mobile. Has anyone happened to see a fix for this...like a T-Mobile CSC for S10, or something?
I mean, the DIGITS app still allows me access to my second line, but I'd obviously MUCH prefer the T-Mobile integrated solution in the dialer.
ebmorgan said:
I think I already know the answer, but I'm throwing this out there: the unlocked version doesn't come with the native ability to do multi-line for DIGITS. Clearly specific to the U firmware for T-Mobile. Has anyone happened to see a fix for this...like a T-Mobile CSC for S10, or something?
I mean, the DIGITS app still allows me access to my second line, but I'd obviously MUCH prefer the T-Mobile integrated solution in the dialer.
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Yes the unlocked version absolutely can do digits. It is not specific to the U version. I have the unlocked version of the s9 + and had digits going for my Galaxy watch with no issues.
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bkeaver said:
Yes the unlocked version absolutely can do digits. It is not specific to the U version. I have the unlocked version of the s9 + and had digits going for my Galaxy watch with no issues.
Sent from my ONEPLUS A6003 using Tapatalk
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Does Digits just use one phone number for many lines? Like having a LTE Watch?
galaxys said:
Does Digits just use one phone number for many lines? Like having a LTE Watch?
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I'm not sure what you're asking. Yes digits allows multiple numbers to be connected to 1 line
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bkeaver said:
I'm not sure what you're asking. Yes digits allows multiple numbers to be connected to 1 line
Sent from my ONEPLUS A6003 using Tapatalk
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I went to TMobile yesterday to setup my new Galaxy Watch. I guess They set up Digits to my line #, but gave me a new number for the watch line at $10/mo. They told me I don't use that new number, and it's only for the main# to forward to..

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