I've just started using one of these a couple of days ago, and it's looking like it'll be the shortest lived of all my phones through the ages.
I've so far had to reboot my phone several times each day, to the point where it's also now rebooting itself occasionally, probably to try and fix itself before I notice. I'm constantly getting apps freeze on loading, which will only resolve by rebooting. This is an annoyance if it's a game (not graphically intensive), but it happens multiple times per day when loading Spotify, which I link to my car, so always needs to be openable when I'm driving.
It seems that nobody else here has experienced this, and everyone seems to love this phone - so did I just get a duff one?
Related
I know that there are random reboot/freeze issues with this phone but I have noticed that my issue seems a bit different.
My phone goes into reboot loops and freezing only when I turn on the WiFi. I'm patiently waiting for the LG "update fix" but wanted some advice from the experts.
Im in afghanistan and only have until next week to return the phone. If it is a software issue then I dont mind waiting but if it is hardware then I dont want to get stuck with a 600.00 paperweight.
I know Im shooting in the dark but I really would appreciate some thoughts or advice.
BTW - I have had the same issues on custom ROM's and stock ROM's. I think I damn near flashed the phone with every possible thing i found on this board, haha.
well it seems like my issue is still isolated to wiFi. The phone has almost no reboots and very little freezes when WiFi is off. any ideas on if this is a possible hardware or software issue?
was it with every ROM you tried the same ?
It happens with every rom but I hate to get my hopes up but it seems to have start happening not as often. right now Im using this
[ROM][21/4-11]TK-ROM Vanilla + LG = true. v0.5.7 (Fr12)
couple of hours so far and it is better but not perfect.
Mine has just recently been randomly rebooting but was fine when I first got it. It never seems to reboot when I'm stationary only when I'm in the car or riding my bike. Twice it happened in the same location on the drive home from work which got me thinking it could be location related. The gps wasn't active at the time so I tried turning off wifi/cell tower location in the options. I managed a two hour bike ride with no reboots today whilst using gps tracking and listening to music. Yesterday the phone wouldn't go more than 10 minutes without rebooting.
Could it be bad location data in some mobile phone masts are making the phone crash due to a bug in the software?
Sent from my LG-P990 using XDA App
So I've had three Turbos and all of them hang then restart. (first was for the crashing, second was for a screen default + crashing and I've got the third and it crashes)
I'll just be in the middle of watching a Youtube video via the app and it'll just hang and restart. Or I can be opening a new app, closing out of an old one, waking the device up. Basically it just crashes for no reason, same thing with all three I've had. And this isn't an occasional thing we're talking 10+ crashes a day, usually within every 5-10 minutes of use.
I've tried factory resets and not installing any 3rd party apps, still crashes. Tried not using WiFi, still crashes.
Getting ready to throw this thing through a wall, basically it's unusable and I have no idea what to do besides get a different phone.
I have had a few random reboots, seems like mostly when it's connected to my bluetooth in the car.
I just don't understand why three of these phones all do exactly the same thing. I'm certain it's nothing I've done as I get the same results even immediately after factory resetting.
Was there, perhaps, a case which you used with all three phones?
A random reboot is oftentimes a result of overheating.
Im Saint said:
Was there, perhaps, a case which you used with all three phones?
A random reboot is oftentimes a result of overheating.
Click to expand...
Click to collapse
Never overheated, I monitor battery temps constantly. Usually it was in the low 30c range.
Are you getting them directly from Moto? I've had two thanks to a faulty sim tray/volume rocker and neither has ever done this.
My girlfriend's Droid Mini did the random reboot thing. It seems some Moto phones are just lemons, though three in a row seems to defy the odds.
Sent from my SM-T337V using Tapatalk
App issue
I've had three as well (a broken screen and a charging port that I ruined myself.) All three have been flawless, and I also sell Verizon for a living with basically zero complaints or returns on them. Either you are the most unlucky guy alive, or you have an app that is jacking something up.
Anyone else with this phone using Android Auto? I've been having issues with my Kenwood DDX9207S head unit where it sometimes doesn't initialize AA properly, is more often than not very laggy, etc. Sometimes it runs smoothly, as I would expect for a phone of this class with these specs, but it's getting pretty frustrating. I've tried clearing Android Auto's data/cache and uninstalling and reinstalling it, but nothing seems to help. I'm not sure if it's an AA issue, phone issue, or possibly the head unit (very doubtful, but the screen sometimes stays stuck on AA after disconnecting the phone). I can sometimes resolve the issue simply by unplugging and replugging the phone in, sometimes I have to kill all app processes, and sometimes I have to flat out reboot the phone.
EDIT:
Did some testing last night and this morning during my commute (I sit in a lot of traffic, don't worry) and found a possible culprit: Settings. I looked at the memory usage for apps, and without fail, everything was using very little memory except Settings, which was eating 100-300mbs. Killing the process instantly made AA responsive again, but within 5-10 minutes, I was seeing lag again, and Settings was building up memory usage. I'm going to perform a factory reset on the phone today to see if that alleviates the issue.
EDIT II:
After factory resetting the phone, I'm not seeing issues, SO FAR, with AA. The settings thing wasn't the right target. I still get high RAM numbers with it regardless, and I see the same thing on my Tab S2, so that's obviously not what was causing the issue. The difference *might* be that I disabled a lot of AT&T bloatware before, and in doing so might have messed something up. I'm leaving everything enabled right now, so we'll see how this goes. I only have one car ride under my belt so far, so it's not a very scientific comparison.
EDIT III:
Ran into the exact same issues earlier this afternoon. Plugged the phone in, got the "Accept" screen on my head unit, and then blank. I looked at my phone and realized that AA didn't actually launch, so I unplugged it and plugged it back in. It launched that time, but the lag was there. I can take up to 10 seconds for AA to register a touch, and Maps freezes up constantly for 10 seconds or so before trying to catch up (it usually doesn't catch all the way up before it freezes again). This makes AA more or less unusable for me. I can't find anyone else out there that has had these issues with AA and this phone, so I'm unsure of what the issue actually is. The only difference between last night and today is that last night I was listening to podcasts through Pocket Casts, and today I used Audible. I'll do a bit more testing with/without Audible to see if that's the culprit; I know AA support is relatively new on Audible (though it was in the beta for a while). Again, I haven't seen anyone complain of poor AA performance while using Audible, so I don't know if that's the issue. I wish I had a Nexus to test this against to see if its the phone...
Having the same issue it does not connect all the time
Hi all,
I'm at the end of my tether as my P20 Pro has started glitching incessently.
It's vibrating randomly (and regularly) and any time I try and go into an app it kicks me out within a second or two. I've not dropped my phone, it's not been in water and it's really starting to p*ss me off as I literally can't even send a text/WhatsApp without being booted out.
I've had the phone around 20 months and the cynic in me thinks Huawei may have deliberately bugged it to force me into buying a new phone. I've tried deleting unused apps, clearing cache, deleting old gallery videos etc but it hasn't made a single bit of difference.
I know there are a lot of posts on here about notification issues and random vibrating but this is definintely nothing to do with notifications. I've loved this phone since I got it but the past week or two have seriously p*ssed me off and I just want to smash the phone!
If anyone could help I'd be forever in your debt!!!:fingers-crossed:
Cheers
Slim
SalfordSlim said:
Hi all,
I'm at the end of my tether as my P20 Pro has started glitching incessently.
It's vibrating randomly (and regularly) and any time I try and go into an app it kicks me out within a second or two. I've not dropped my phone, it's not been in water and it's really starting to p*ss me off as I literally can't even send a text/WhatsApp without being booted out.
I've had the phone around 20 months and the cynic in me thinks Huawei may have deliberately bugged it to force me into buying a new phone. I've tried deleting unused apps, clearing cache, deleting old gallery videos etc but it hasn't made a single bit of difference.
I know there are a lot of posts on here about notification issues and random vibrating but this is definintely nothing to do with notifications. I've loved this phone since I got it but the past week or two have seriously p*ssed me off and I just want to smash the phone!
If anyone could help I'd be forever in your debt!!!:fingers-crossed:
Cheers
Slim
Click to expand...
Click to collapse
When it's vibrating is anything happening in the notification bar?? Mine started doing that last week and it was a call app I had installed. It could be you have to go through the notification settings for each app. Is there any particular application that you are noticing it on? Sorry for the questions. I hope you are OK x
Sent from my CLT-L09 using Tapatalk
Hi mate,
No nothing shows in notifications when it vibrates. It's actually a different type of vibration than you would get for a normal notification as well. It's a very rapid vibration that comes and goes. Initially it started kicking me out of my camera gallery and then started happening on other apps as well (Google search, Golf Clash, Snapchat etc). It's settled down the last couple of hours but I know it'll flare up randomly again at some point!:crying:
I also have problems with people trying to hear me on phone calls as well but assume that's probably a completely separate issue!
Cheers
Slim
Instead of smashing the phone I would suggest factory restore.
SalfordSlim said:
Hi mate,
No nothing shows in notifications when it vibrates. It's actually a different type of vibration than you would get for a normal notification as well. It's a very rapid vibration that comes and goes. Initially it started kicking me out of my camera gallery and then started happening on other apps as well (Google search, Golf Clash, Snapchat etc). It's settled down the last couple of hours but I know it'll flare up randomly again at some point!:crying:
I also have problems with people trying to hear me on phone calls as well but assume that's probably a completely separate issue!
Cheers
Slim
Click to expand...
Click to collapse
Have you ran the support app see if it's a hardware issue? I'd try and do a factory reset if that does not work because its difficult to diagnose. I hope you are staying safe x
Sent from my CLT-L09 using Tapatalk
Good day everyone, I'm having a really frustrating problem since I got my phone a month ago. I hope I can get some help here.
From day 1 I've had issues with network on my WiFi. No issues connecting to it, no issues using the internet, let me explain. I first noticed it on MIUI Themes. That was the first thing I went into after setting up my phone. It kept saying "can't connect to network". I figured it was a bug and will be fixed in the 12.5 update (spoiler alert: it didn't). Then I started to notice during setting up of my accounts, discord, reddit, etc. that the login was incredible slow the first time. It would just keep loading when I hit next. Not long after, I downloaded a game and it refused to update saying "can't connect to server". I had to start the process with my data then switch back to WiFi. For clarity, once I'm in the game itself there's no issues, the stability never drops, I never lag, etc.
It became truly evident it wasn't isolated incidents when I would open one of my online shopping apps. It loads the main screen instantly but when I switch the tab to see notifications, the page would load but the notifications would take up to 30 seconds to load. If I clicked on it, the next page would take another 30 seconds to load. Since I've used this app on my previous phone/ipad on the same WiFi I could tell there was something wrong. It should be instant. I opened up MI Community app and I kid you not, it must have taken me 10 - 15 minutes to create an account with all the loading/lag. Every single time I open the app, it takes at least 40 seconds to a minute to load with other pages lagging as well.
I started this long process of trying everything I could find that talks about it which was not much and usually about older phones. I tried everything I could find except factory reset (some have said it doesn't fix it after trying it themselves). I tried all the WiFi adjustments, traffic mode, off private DNS, developer mode options, and obviously reset networks/router/reboot multiple times.
After spending a couple of hours trying to find every mention of this whether it's Youtube, websites or Reddit and trying them (I would switch them back to default after testing the suggestions as they didn't work), my PC started giving WiFi problems. It NEVER gives problems but I figured maybe it was due to the turning on/off router multiple times. I was so frustrated, I was like, screw this I'm done.
I restarted my PC and switched to my PS4 (which runs on the same WiFi with no issues ever in 3 years). As my PS4 booted up, I picked up my phone to check the delivery status on my shopping app and BAAM! For the first time since I downloaded the app, my notifications appeared instantly like it should, the next page loaded immediately. I was like, hold up... I went into MI Community app and BOOM! it loaded immediately, I was shook. One final test, MIUI Themes that has never worked properly since day 1 with its constant "can't connect to network". BLAAM! Every page, instant, clean sweet speed. It felt like a whole new phone, like the new phone that I was supposed to feel all along.
I enjoyed a good 6 hours of bliss, constantly checking my shopping status just as an excuse to enjoy witnessing the speed. He giveth and then he taketh away and as luck would have it, there was a power outage midday. When the power was back on and the WiFi was up, we were back to the suffering. I tried to restart my PC as that was the key trigger and it worked for about a minute and then was the end of it. No amount of shutting down / restarting PC/router fixed it again.
There's something blocking the connection between my router and phone I believe. I figured the initial restart PC fix stopped the connection to the PC and gave the priority to my phone, if you will. That's rubbish I know because my WiFi runs on 4 other devices and never lags.
I'm no tech expert, in fact, I'm the opposite of that, it's embarrassing. I hope y'all can see something I'm unaware of and guide me. I'm certain the phone isn't defective and my WiFi is fine on every other device not to mention it ran flawlessly for 6 hours while other devices were also using the same WiFi.
If you've read this far, thank you very much. I apologize the post is very long, I wanted to get everything in so it paints a clear picture of the issue. I'll add a TLDR just incase.
TLDR: WiFi issues from day 1 in 2/3 of apps mostly with initial connections. 1 month later a chance restart of my PC fixed it. Power outage later that day, problem returned.
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