Anyone having their note 8 freeze and screen just go black. Then have to perform a manual reboot to turn on.
I have Sprint Note 8. I am not facing any issues like this.
If you could specify more details, maybe we can help you out.
dharmil007 said:
I have Sprint Note 8. I am not facing any issues like this.
If you could specify more details, maybe we can help you out.
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Click to collapse
My note was freezing on any app it could have been a third-party or a Samsung app. The screen was sometimes it will be dark and will not turn back on and the only way I would be able to see the screen was by doing a manual reboot. Or I would have hit the power button to see if it will come on and I will do it multiple times and then the screen will turn on and off as if it were catching up to the buttons. I spoke with Samsung and then everything from a factory reset to cash a wipes and it was determined that I had a defective device and have to return it
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Hi Guys,
I have a frustrating situation whereby my Galaxy Note powers on but the screen appears to be in permanent sleep mode - I get nothing but black on the screen.
You can here the Samsung chime as the phone powers up, I can adjust the volume button and hear audible tones. I can also call the mobile from another phone so the underlying phone/OS is working fine.
I can also connect the device via Kies USB and copy images/music with no issues.
I have tried removing the battery and replacing, I have also tried giving the device a full charge however I still get nothing on the screen.
Does anyone know if it's possible to perform some kind of hardware reset to get the screen to power back on? If not I guess i'll need to return the unit
p.s. Stock Galaxy Note
Thanks v much
Jeremy
Same problem for me , i have test many ROM and kernel but i still get the black screen. it's generally when i haven't use my phone during a couple hours.
Same issue here. The screen remains black and not responsive to front button or power button. I still am able to hear notifications (e.g. calendar reminders, plug in power, etc.).
Long press of power button to reboot is the only solution I have found in order to clear.
First occurrence yesterday after owning note for 1 month.
Second occurrence today.
Stock device. No root. KL7.
No newly installed apps prior to first occurrence. I will cross-check to see if any apps updated yesterday.
I have also disabled Green Power.
guys i have been owning note since past 45 days
and suddenly i faced the same problem today
when phone is in sleep and i receive a notification and press the home button
to wake the phone
i see only a black screen with a minute pink dot at top right
and the phone wont respond
however pressing the power button it brings the menu to switch and etc
so i can select power off and then again switch on the phone
guys this is frustrating
please help
Hi all.
My note was replaced yesterday.screen now turns on fine however I'm greeted with a lively green hue and banding! Ha
Sent from my GT-N7000 using XDA App
Hi..
My Note GT N7000 goes dead few days back i was typing for chat (Whatsapp+) all of sudden my typing screen goes hang and i tried so many attempts to back or go to home screen. Some how i manage to turn off the Note phone by pressing switch off button.
After few minutes i tried to turn on device but since its not get on.
Next day i gave to service guy he said its hardware issue we have to change the main Power IC and it will take a week.
After week the technician said its not turning On and its Dead. May be whole board have to change.
Now i am really feeling sad for my Note phone. I lost so many hidden pics (Hide it Pro) in Note which were not back up.
I really need help here. I really want my Note to work again.
Main cause is some hardware issue.. i dont know how to solve it.. Its IC error.
freeze & black screen
I got an issue with my lg g watch r. At first my watch faze just froze up. Turned it off by pressing button for 15seconds. After a while, i tried to turn it on again but the screen not display anything, just black like turned off. Tried to charge it, can feel the vibration but the screen just stays blank/black.
Can anyone help me?
This sound like a warranty issue ... you should return it.
pr0t0typ3 said:
freeze & black screen
I got an issue with my lg g watch r. At first my watch faze just froze up. Turned it off by pressing button for 15seconds. After a while, i tried to turn it on again but the screen not display anything, just black like turned off. Tried to charge it, can feel the vibration but the screen just stays blank/black.
Can anyone help me?
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Click to collapse
I have the same issue, did Yuo find any solution?
Same thing here. Screen froze while updating Facer then went blank. Long press on the crown to shut it down and then pressing again to restart it does not even display the startup animation. Android Wear app on phone shows it is connected though so it appears it is a screen driver issue. Haven't go the dock with me to try powrring it off then placing it on the charger to see if that wakes it up differently. Wish there was a way to perform a full reset via the app to see if it helps before returning it.
Same problem
:crying: I have the same problem do you found the solution ????? Apparently the watch is connected to my phone but the screen still black without responding.
I fixed this problem
pr0t0typ3 said:
freeze & black screen
I got an issue with my lg g watch r. At first my watch faze just froze up. Turned it off by pressing button for 15seconds. After a while, i tried to turn it on again but the screen not display anything, just black like turned off. Tried to charge it, can feel the vibration but the screen just stays blank/black.
Can anyone help me?
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Click to collapse
If you can feel the vibration and the watch is connected in your phone, the problem is not so bad, the solution I found was trying pressing the button at the right side until the watch stop the vibration several times, then the logo of Lg will appear in the screen, as soon as you see the logo touch the screen from 11 to 5 making a diagonal, and that's it.
Please be patient and don't give up the logo will appear and if you make the diagonal on the screen the reset menu will appear as well.
Not working any more
alextabata said:
If you can feel the vibration and the watch is connected in your phone, the problem is not so bad, the solution I found was trying pressing the button at the right side until the watch stop the vibration several times, then the logo of Lg will appear in the screen, as soon as you see the logo touch the screen from 11 to 5 making a diagonal, and that's it.
Please be patient and don't give up the logo will appear and if you make the diagonal on the screen the reset menu will appear as well.
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Click to collapse
After a day of use my watch my watch, return again in the same state that yesterday (black screen and refusing to turn on ) the worst thing is that it's not allowing me to go through the sistem menu as yesterday, probably is a hardware issue
i have the same problem , yesterday it went off and came back after couple of resets and today again , stuck on black screen, any idea ?
Solution
zoot600 said:
i have the same problem , yesterday it went off and came back after couple of resets and today again , stuck on black screen, any idea ?
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Click to collapse
You do have to delete, the android wear, the facer and the watchmaker then reinstall the android and see if the watch is ok, reinstall all but be sure that everything is for android wear 5.0 all have to be compatible.
Regards.
alextabata said:
You do have to delete, the android wear, the facer and the watchmaker then reinstall the android and see if the watch is ok, reinstall all but be sure that everything is for android wear 5.0 all have to be compatible.
Regards.
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Click to collapse
still nothing
any way to reset the watch (full factory reset ) ?
Two most hardcore way to reset it is this:
1) Press the crown until the watch vibrates and turns off
2) press it again until it turns on
3) swipe from top-left to the bottom-right corner, phone will boot into bootloader mode
4) select "RECOVERY" and confirm (use the symbols on the bottom of the screen)
5) it should boot into recovery
6) tap the screen, menu should display
7) using swipes (as indicated on the screen) select factory reset and confirm
8) select reboot
you watch should be brand new...
Recover first
zoot600 said:
still nothing
any way to reset the watch (full factory reset ) ?
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Click to collapse
Don't do it. The factory reset it must be your last choice. Because after that your watch don't going to be able pairing with your phone.
First make sure you delete all related with the wear from your phone. Try to restore your watch pressing the button until the Lg logo appear as soon as you see the logo press the screen from 11 to 5 making a diagonal, then enter to the recovery mode the watch will show it. Recover the system.
the screen is not active - no lg boot logo , and when i swipe (blindly) to get into bootloader still no screen
I've connected the watch to the computer and it connected so i know its in bootloader
I don't think there's nothing else to do but to return it
can't return it :| will give it another go later
Do you delete all applications before do the recovery mode .. The problem sometimes come because the facer or the watchmaker are not the new versions for aw 5.0. Or because you don't installed the android wear from the playstore ( use a external download ) .1 - The cure is delete all from the phone (apps ) and after reinstall all in the watch.2- If you have the screen totally off. You can try to recover the watch with adb but I down know the method for it.. 3 - the problem after the factory reset is that after it if your watch is still with the black screen the only solution is send it back for warranty but if your wife is able to start again so do you have to reinstall the android wear from the playstore and after all your apps bit taking care that all are compatible wit AW 5.0.
I hope this help you..
If he resets the watch but the LG logo isn't there, is able to get to bootloader but nothing shows on display - that's _NOT_ caused by any application. It's a hardware fault, no doubt about that.
Yes agree . In case that the watch after a factory reset still continue with the problem , the only explication is a hardware failure ,may be in the intern memory ... But in this case the only solution will be send the watch to warranty ...
alextabata said:
Yes agree . In case that the watch after a factory reset still continue with the problem , the only explication is a hardware failure ,may be in the intern memory ... But in this case the only solution will be send the watch to warranty ...
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Click to collapse
Hi Alex,
Did you end-up sending your watch to warranty? Currently having the same problem with mine
ssptff said:
Hi Alex,
Did you end-up sending your watch to warranty? Currently having the same problem with mine
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i'm having the same problem.
rip
Hi guys
Just a quick one. Got a strange issue with the screen on my note 8 and just seeing if anyone has had the same issue or any idea on a fix.
Last week updated to the 9.0 beta and all seemed to be going well with no notable issues just a bit of lag here and there. However last night I turned my phone off and when I came to turn it back on this morning it started to boot as normal I entered my password successfully and it started to boot. As soon as the password registered and the unlocking pad lock appears it quickly shifts to the bottom right hand corner instead of the centre as normal. The phone continues to boot and from then on the screen just goes black and is unresponsive. The handset is on cause people can still ring, notifications still get received and all the hardware buttons make noise as if they are working. The screen will just not turn on. If I try doing a soft reboot with the power and volume down I can start the phone and the Samsung logo comes up as normal and the pin screen as normal but as soon as I enter my pin the same issue happens. If I hold the power button on its own to turn off the phone the multi menu (reboot, power off, emergency) all briefly appear but are enlarged and sitting on the right of the screen.
Any ideas guys, cheers.
Try reinstalling Oreo back onto it. It could be an issue with the Beta Version of Pie that you installed on your device.
The beta software is intended for this very purpose, you found a problem, then you report it to the releaser to be fixed, the creators of the software are the ones that will evaluate and improve the software, you see, it did not work for you, just try to reinstall it, if the issue persists, provide feedback to samsung, and flash a stable firmware
Possibly this bug Pie Beta + Secure Startup + WQHD = Black Screen?
It happened to me too. I installed over my existing UAE firmware with Indian one then the one ui update. After reboot got the same blank screen issue. I then did a factory reset and everything is back to normal for the last couple of days with improved battery life probably due to the reason that many region specific Samsung app like Samsung pay doesn't work.
So had a bit more of a play when I got chance and I managed to resolve the issue. Still being hit with the same problems for some reason I tried unlocking the phone again but sideways (don't ask not sure why) and the screen unlocked. From then on phone worked completely normal until next reboot. Same thing every time until I hold phone on its side and unlock with the fingerprint reader.
I've since reverted back to 8.0 and sent feedback over. I'm gonna try testing again weekend see if I have same luck.
Cheers for the replies guys, hope anyone else has this issue the comes across this.
you must disable secure start up
I had the same issue after updating to beta 1 with secure boot enabled. I wiped the phone and it started as it should, since I couldn't unlock the phone even with fingerprint. I noticed that the screen was only showing for few seconds the 1/4 of the image (unlock sim with PIN).
S21 Ultra, US Factory Unlocked model straight from Samsung. I've had it for a month.
I was in the middle of using it and the screen suddenly went black. It didn’t do any screen off animation or power off animation, it just suddenly turned black.
I know the phone still works because if I hold pwr+vol down I can feel the vibrations as it reboots. I can also use *./adb devices* and it lists the device as connected. It also automatically opens android file transfer when I plug it into my macbook. All these things suggest that the underlying phone works fine.
It’s just that the screen won’t turn on.
What can I do, short of sending it to samsung for a warranty claim?
So I switched to my backup phone, left to take care of some business, and now the s21u is working.............
I'm not sure I can trust it any more. But also, WTF happened?
That's very peculiar... Especially given that you force restarted it with PWB+VOL-UP. I would have expected it to turn the screen on upon restarting.
Maybe back up all your stuff, wipe it and take it to Samsung and see what they would say? Maybe they would find some issue and replace it..
This has happened to me twice since having it since 1/28. Both times I was listening to music. Music stops. Screen goes black....eventually comes back after pressing power button and rebooting. It's almost like Blue Screen of Death behavior
whitehawk66 said:
This has happened to me twice since having it since 1/28. Both times I was listening to music. Music stops. Screen goes black....eventually comes back after pressing power button and rebooting. It's almost like Blue Screen of Death behavior
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Click to collapse
Is your device also a US model? I mean SD888?
This happened to my S10 plus U1 befoce, suddenly blackout (everything still work except screen display) although i used hard restart. Some hours later it become normally. I'm still using it beside S21U U1.
enigmaamit said:
Is your device also a US model? I mean SD888?
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Click to collapse
Model SM-G998U Verizon
i had this issue too in the past with other galaxies - i believe is then it was due to the audio jack - but now it doesnt have one so IDK
finshan said:
S21 Ultra, US Factory Unlocked model straight from Samsung. I've had it for a month.
I was in the middle of using it and the screen suddenly went black. It didn’t do any screen off animation or power off animation, it just suddenly turned black.
I know the phone still works because if I hold pwr+vol down I can feel the vibrations as it reboots. I can also use *./adb devices* and it lists the device as connected. It also automatically opens android file transfer when I plug it into my macbook. All these things suggest that the underlying phone works fine.
It’s just that the screen won’t turn on.
What can I do, short of sending it to samsung for a warranty claim?
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Click to collapse
what's your software version? have you submitted an error report via samsung members app?
I had this same issue on my old S5 where my screen would sometimes go black and still work. As a workaround, I used 'scrcpy' an open-source tool available on Github. I could mirror my phone screen on a PC and control it.