Just bought my Note 5 yesterday, International version, when I try to update the software, I get "Software Update - Registration Failed" WiFi signal is very strong and no data connection.. any help please?!!!
mohmd.nagy said:
Just bought my Note 5 yesterday, International version, when I try to update the software, I get "Software Update - Registration Failed" WiFi signal is very strong and no data connection.. any help please?!!!
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Is it new or used?
Uzair40 said:
Is it new or used?
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It's New
Just noticed something from pictures you provide
TA: all the numbers are 0
There is my 920c picture
I think something not right on your device
The problem has been solved by enabling Mobile Data, once enabled it, the device got registered and downloaded the update
1980aksoy said:
Just noticed something from pictures you provide
TA: all the numbers are 0
There is my 920c picture
I think something not right on your device
Click to expand...
Click to collapse
it became same like yours once I updated it, thank you for your kind reply
I bought Galaxy A500F , I try to update the software, I get "Software Update - Process Failed" is there any solution.
Dear same here all 00000 what I can do
I have the same problem. I enabled mobile data, but nothing changed. Registration failed again. Is there any other solution?
Mikkie86 said:
I have the same problem. I enabled mobile data, but nothing changed. Registration failed again. Is there any other solution?
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Well I just noticed on the first guys post that his baseband and build numbers don't match and they should.. Do you have pictures of the front of your phone that I can see and the baseband and build number information?
MrMike2182 said:
Well I just noticed on the first guys post that his baseband and build numbers don't match and they should.. Do you have pictures of the front of your phone that I can see and the baseband and build number information?
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Thanks for answering.
I just made some screenshots. How can I upload them here?
Or, I can type the information...
About device:
Model number
SM-J710GN
United Arab Emirates
TRA ID : 0016333/08
TA : 00000000/00
Software info:
Android version
6.0.1
Baseband version
J710GNDXU1API1
Kernel version
3.18.14-9239254
[email protected] #1
Fri Sep 23 19:08:49 KST 2016
Build Number
MMB29K.J710GNDXU1API5
SE for Android status
Enforcing
SEPF_SECMOBILE_6.0.1_0027
Fri Sep 23 19:23:55 2016
Security software version
ASKS v1.1_160901
KNOX version
KNOX 2.6
Standard SDK 5.6.0
Premium SDK 2.6.0
Customization SDK 2.6.0
Container 2.6.0
CEP 2.0.1
Enterprise Billing 1.2.0
OTP 2.6.0
SE for Android 2.4.0
SSO 2.5.0
Shared Devices 2.6.0
TIMA 3.2.007
VPN 2.2.4
Android Security patch level
September 1, 2016
Mikkie86 said:
Thanks for answering.
I just made some screenshots. How can I upload them here?
Or, I can type the information...
About device:
Model number
SM-J710GN
United Arab Emirates
TRA ID : 0016333/08
TA : 00000000/00
Software info:
Android version
6.0.1
Baseband version
J710GNDXU1API1
Kernel version
3.18.14-9239254
[email protected] #1
Fri Sep 23 19:08:49 KST 2016
Build Number
MMB29K.J710GNDXU1API5
SE for Android status
Enforcing
SEPF_SECMOBILE_6.0.1_0027
Fri Sep 23 19:23:55 2016
Security software version
ASKS v1.1_160901
KNOX version
KNOX 2.6
Standard SDK 5.6.0
Premium SDK 2.6.0
Customization SDK 2.6.0
Container 2.6.0
CEP 2.0.1
Enterprise Billing 1.2.0
OTP 2.6.0
SE for Android 2.4.0
SSO 2.5.0
Shared Devices 2.6.0
TIMA 3.2.007
VPN 2.2.4
Android Security patch level
September 1, 2016
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Click to collapse
Before you enabled Mobile Data.. Did you set the APN settings correctly? APN is the Access Point Names for the specific carrier you are with.
This link will help you with the Access Point Names.
http://www.thecellguide.com/samsungn5howtoapn.php
I'm starting to think you got ripped off... Where you trying to buy a Samsung Galaxy Note 5? Or a Samsung Galaxy J7?? I hate to tell you this if you wanted a Samsung Galaxy Note you didn't get it and you were sold a Samsung Galaxy J7 which is why you couldn't find the unlock codes because Verizon doesn't sim card lock their devices anymore and if I was you and you know who you bought that J7 from, I'd pay them a visit!! I shudder to know what you paid for that Galaxy J7 because a Samsung Galaxy Note 5 a REAL one like mine 64GB cost me 800.00 USD and that Samsung Galaxy J7 isn't even worth 200.00 USD... What did they charge you for the phones price to buy it??
MrMike2182 said:
Well I just noticed on the first guys post that his baseband and build numbers don't match and they should.. Do you have pictures of the front of your phone that I can see and the baseband and build number information?
Click to expand...
Click to collapse
MrMike2182 said:
Before you enabled Mobile Data.. Did you set the APN settings correctly? APN is the Access Point Names for the specific carrier you are with.
This link will help you with the Access Point Names.
I'm starting to think you got ripped off... Where you trying to buy a Samsung Galaxy Note 5? Or a Samsung Galaxy J7?? I hate to tell you this if you wanted a Samsung Galaxy Note you didn't get it and you were sold a Samsung Galaxy J7 which is why you couldn't find the unlock codes because Verizon doesn't sim card lock their devices anymore and if I was you and you know who you bought that J7 from, I'd pay them a visit!! I shudder to know what you paid for that Galaxy J7 because a Samsung Galaxy Note 5 a REAL one like mine 64GB cost me 800.00 USD and that Samsung Galaxy J7 isn't even worth 200.00 USD... What did they charge you for the phones price to buy it??
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I have received configuration messages from my mobile carrier when I inserted SIM card, and I and installed them (the carrier is MTS, from Serbia). Yes, I wanted to buy Samsung Galaxy J710 Dual SIM. Both SIM slots are unlocked. I tried turning Wifi off and just mobile data on... Nothing changed... Same error again.
I just realized that this topic is for Galaxy Note 5 phones... Sorry about that. This is the only place I found mentioning anything about "Software Update - Registration Failed" problem...
Mikkie86 said:
I have received configuration messages from my mobile carrier when I inserted SIM card, and I and installed them (the carrier is MTS, from Serbia). Yes, I wanted to buy Samsung Galaxy J710 Dual SIM. Both SIM slots are unlocked. I tried turning Wifi off and just mobile data on... Nothing changed... Same error again.
I just realized that this topic is for Galaxy Note 5 phones... Sorry about that. This is the only place I found mentioning anything about "Software Update - Registration Failed" problem...
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All I can suggest is to install updated firmware for the J7 using Odin and then put a sim card in and set the APN settings correctly then see if it works and if it doesn't you'll have to go to the place that you buy your Internet from and have them set it up..
MrMike2182 said:
All I can suggest is to install updated firmware for the J7 using Odin and then put a sim card in and set the APN settings correctly then see if it works and if it doesn't you'll have to go to the place that you buy your Internet from and have them set it up..
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Is it possible that wrong CSC code caused software update registration to fail?
I lost my whole day reading about it. It is set to XSG (United Arab Emirates, I think).
Also, I was supprised when I found out that KNOX Warranty Void is 0x1. I never rooted this phone, nor install anything outside Google play. I also found information that my native language interface was installed on 27th December 2016. Is it possible that this broke KNOX? Could it be the proof that someone did something that is preventing device to update?
Mikkie86 said:
Is it possible that wrong CSC code caused software update registration to fail?
I lost my whole day reading about it. It is set to XSG (United Arab Emirates, I think).
Also, I was supprised when I found out that KNOX Warranty Void is 0x1. I never rooted this phone, nor install anything outside Google play. I also found information that my native language interface was installed on 27th December 2016. Is it possible that this broke KNOX? Could it be the proof that someone did something that is preventing device to update?
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Yes thats all possible since knox is tripped.. Once knox gets tripped it usually causes the phone a lot of problems.. And no installation of a language cannot trip knox the only thing that could tripped knox was because someone rooted it before you got it.. And if it has an incorrect CSC yeah that will mess with any updates... If you want to at least get that phone up and running again I'd suggest you may as well reroot it again and install your own kernel and rom that you can find on the net.. There's usually a few good roms and kernels out nowadays that run great and a lot of times even better than the stock rom.. Are you sure you didn't buy a fake phone?? What does CPU Z from the play store say about the information on your phone? Like the bootloader information the CPU the amount of memory and even the amount of space.. I need to know so I can check against a real one.
Mikkie86 said:
Is it possible that wrong CSC code caused software update registration to fail?
I lost my whole day reading about it. It is set to XSG (United Arab Emirates, I think).
Also, I was supprised when I found out that KNOX Warranty Void is 0x1. I never rooted this phone, nor install anything outside Google play. I also found information that my native language interface was installed on 27th December 2016. Is it possible that this broke KNOX? Could it be the proof that someone did something that is preventing device to update?
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Click to collapse
Hi Mikkie86, I just bought an International Note 5 and having the same issue. It's XSG and Knox is 0x1. Also it doesn't even try to look up software updates, it says Process Failed. Have you got any solution with that?
The place I've bought is doesn't accept returns, I'm so mad right now. They also didn't inform me about the device is Note 5 Duos. I figured it out as I was putting my sim card in it.
Samsung software update processing failed
I bought Galaxy j7 2016 , I try to update the software, I get "Software Update - Process Failed" is there any solution.
its not registering my device for update
same problem I'm facing with my note3 neo
it came from UAE
and I'm unable to update its software..its still jelly bean :-/
any solution plz?
hmzimughal said:
same problem I'm facing with my note3 neo
it came from UAE
and I'm unable to update its software..its still jelly bean :-/
any solution plz?
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As per your identical post you are not in the NEO forum .
Is anyone working on a carrier switch process for the Note 8 like the S8/S8+ ? I have a Verizon Note 8 that I would like to run the T-Mobile firmware on.
Thanks!
https://forum.xda-developers.com/galaxy-s8+/how-to/snap-guide-flashing-standard-fw-carrier-t3627255
xdarktekx said:
Is anyone working on a carrier switch process for the Note 8 like the S8/S8+ ? I have a Verizon Note 8 that I would like to run the T-Mobile firmware on.
Thanks!
https://forum.xda-developers.com/galaxy-s8+/how-to/snap-guide-flashing-standard-fw-carrier-t3627255
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Click to collapse
A few are testing files...
Any update ??? A colleague is selling a Sprint version dirt cheap I'm just waiting to see if this can be done before I purchase
Dionismiguel said:
Any update ??? A colleague is selling a Sprint version dirt cheap I'm just waiting to see if this can be done before I purchase
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I found that the Canadian file has to be the XAC version and following the S8+ guide does work...follow it to the letter...still, if the device is unlocked...you should be able to flash the other carrier firmware and insert carrier SIM...I can't test beyond Sprint though and since my device is the XAA version my results may be different...if you are successful with the S8+ guide...let us know
BlueFox721 said:
I found that the Canadian file has to be the XAC version and following the S8+ guide does work...follow it to the letter...still, if the device is unlocked...you should be able to flash the other carrier firmware and insert carrier SIM...I can't test beyond Sprint though and since my device is the XAA version my results may be different...if you are successful with the S8+ guide...let us know
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I'll have to try this again this weekend. I was never able to carrier switch my Verizon Note 8.
leprkon said:
I'll have to try this again this weekend. I was never able to carrier switch my Verizon Note 8.
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Make sure to use the Canadian XAC when at the step...let me know how it goes and whether you had to modify any steps so I can incorporate the info in a guide...
Carrier Switching Guide coming soon....I have tested successfully
Hey there, looking to change my firmware from N950W to N950U, from my understanding its a US firmware (Mine is Rogers Canada) both are Snapdragon, are there any compatibility issues I could run into?
Build I'm looking to go to is N950USQS2BQK2
My current build is N950WVLU2BQJA
I'm coming from the Pixel XL it's been awhile since I've done anything with Samsung devices, last one was a Galaxy S4 Google Play Edition!
DeathSentinels said:
Hey there, looking to change my firmware from N950W to N950U, from my understanding its a US firmware (Mine is Rogers Canada) both are Snapdragon, are there any compatibility issues I could run into?
Build I'm looking to go to is N950USQS2BQK2
My current build is N950WVLU2BQJA
I'm coming from the Pixel XL it's been awhile since I've done anything with Samsung devices, last one was a Galaxy S4 Google Play Edition!
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There are some who have tried and succeeded...I cannot confirm though...but if you want to try yourself follow this guide...the switching carrier guide:
https://forum.xda-developers.com/showpost.php?p=74087340&postcount=1
Officially it is meant for SM-N950U and SM-N950U1 devices though...make sure to use updated files and perform factory reset after Odin of factory binary
So I looked at my phone today and saw that there was a new update available for my Verizon Galaxy Note 5 can anybody please tell me what the details of the update is and if anybody has downloaded it and installed it has it caused any problems
Note I have checked on the Verizon website and they have not updated their info about new updates thanks