NFC/U2F key not working with Android One X4 - Moto X4 Questions & Answers

I removed the phone from the box and turned it on. I gave it my wifi password and it searched for updates online. It asked for my Google account email and password. It then offered to use my Yubikey NEO NFC/U2F key to authenticate. "Hold key on the phone back until buzzing stops." I've held the key all over the back with particular emphasis on the logo just below the camera bulge, and no buzzing, no login; nothing. I have used this key to setup and authenticate on a Nexus 6, Nexus 5x, Pixel 1, and even an old 2013 Moto X running LineageOS. I've never had a problem using the NEO to authenticate my Google account on an NFC enabled Android phone before the Moto X4. My most recent success was with my wife's Pixel 2 months ago; open box, turn on phone, input email and password, tap NFC key on back; done. The first X4 went back RMA for this issue, now my second X4 is doing the same thing.
Has anyone tried setting up the non Android One version using an NFC/U2F key to authenticate on initial setup? Thanks!

Sorry to be replying to my own question. I was finally able to get the NFC/U2F key to work by tapping the selfie camera on the either the front or back of the phone. The animation and instructions that appear during setup say the back of the phone and show the key being applied near the middle of the back. IMHO this actually works better than the middle of the back if you carry your key on a keyring, but it would be nice if they updated instructions to reflect the actual location of the antenna.
Credit for finding this goes to u/pwn4d on reddit. Thanks!

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[Q] Touch Keys Out of Commission

Hello everybody!
To make a long story even longer I just got LCD replaced on my Acer Liquid E by a technician and the cable that makes touch keys on the bottom responsive (4 of them - Home, Search, Go Back, Menu) got damaged and now they don't work at all. All other functions are OK including camera button and + and - volume. Is there any way to reassign "camera" or "volume" button to be used as "home" or "go back" button ? Or is there an app that would allow you to get by without using those touch keys below the screen? If there is something that can be done would you please explain in great details cause I'm so damn it's scary.
Thanks a lot guys!
Not much help or advise from anybody to this point. But that is quite OK cause I happen to do some digging around and found solutions to my problems.One app is called Button Savior (Root). That's what the author says in the software description:
"Requires root
Requires USB Debugging enabled
If you are afraid of breaking your hardware keys or you have broken keys or you simply just don't have any key on your device, get Button Savior to make your life easier.
This app will display a floating software key panel which can be summoned everywhere anytime.
[Features]
(1) Simulates 'Home' 'Back' 'Search' 'Back' 'Recent Task' 'Screen Off'
(2) Can set to always open or auto hide based on user
customizable timer
(3) Two types of trigger action to choose from
(4) Added Camera key and Call key simulation
(5) Customizable trigger position"
Another one is called Soft Home for BarTender. And there are many more options available for similar problems.
Hi, I had your same exact problem! I replaced the screen by myself, and soft buttons stopped working. Since i didn't damage the cable, I'm 97% sure that the problem is the adhesive used to replace the old one. You need a special adhesive that "conducts" capacity (see h t t p : // focus.ti.com/lit/an/slaa379/slaa379.pdf at page 16).
When i tried to open the device again to replace the adhesive, I ruined a flat cable so now I have damaged the upper part of the touchscreen too, so I'm actually hoping to get it repaired under warranty without saying a word about what happened.
Fingers crossed!
I hope it worked for you my friend. Those Acers are nice phones till something goes wrong and you need to fix it. And Fido does not give a flying rat's ass if your phone is not on warranty. Their customer service just vanished over night the moment rogers took over. Very sad, it used to be awesome company to deal with. I got myself Galaxy S Captivate from AT&T, rooted and unlocked it and now using it on Fido.
Trying to replace the Display I didn't even noticed how I brake the flat cable of the AB88_A1__V1.1_Keypad_A_FPC. I have just received the Keypad Cable 50.H480W.005 from mk-electronic.de
Wish me luck putting my A1 device together.
Hello everybody!
I just bought a broken Acer S100, it had broken touchscreen (also the flat was broken) and there was no keypad. I mean, dismounting the phone, there was nothing related to the 4 buttons under the screen.
I just received the new new touchscreen, but still I don't have the keyboard. I read that dicer13 has bought the replacement flat, what I wanted to know is if the keypad is made only of 1 piece or if there are several pieces that are connected by the flat cable he bought.
IN few word, if I order the "50.H480W.005 Keypad cable" will I have everything to fix this phone or that's only a connecting flat between the mainboard and an other piece that goes just under the screen, which is missing?
On the other hand, will you suggest me to stop thinking about the phisical keypad and use, instead, the Buttun Saviour app? It is possible to use every normal function or the phone would be quite "limitated" and unconfortable to use?
Thank you very, very much for your answer!
nowhere is there an exact answer is whether or not it
dicer13 said:
Trying to replace the Display I didn't even noticed how I brake the flat cable of the AB88_A1__V1.1_Keypad_A_FPC. I have just received the Keypad Cable 50.H480W.005 from mk-electronic.de
Wish me luck putting my A1 device together.
Click to expand...
Click to collapse
Keypad Cable 50.H480W.005 does this piece? it is compatible with the model Acer s100? no photo as it looks..

temperamental active display?

I'm not sure if it's just me... but I noticed the active display on my moto x (t-mo) is not active all the time. The good example is.. when the phone display is off (asleep) and you pick up the phone or move the phone, it is supposed to display the time and that pad lock - so you don't have press the lock key to get the time.
On my phone, that works for the most part... but after a while (and I can't figure out what is the trigger/cause), the active display would stop working. When that happens and phone display is off... i pick up/move the phone... screen is still blank. I now need to press the lock button on the side to bring up the unlock screen.
I did find that rebooting the phone will fix this. So, i want to see if anyone else is seeing this behavior, or if I should see about getting moto to fix/replace it - since I just received the phone yesterday.
lithium133 said:
I'm not sure if it's just me... but I noticed the active display on my moto x (t-mo) is not active all the time. The good example is.. when the phone display is off (asleep) and you pick up the phone or move the phone, it is supposed to display the time and that pad lock - so you don't have press the lock key to get the time.
On my phone, that works for the most part... but after a while (and I can't figure out what is the trigger/cause), the active display would stop working. When that happens and phone display is off... i pick up/move the phone... screen is still blank. I now need to press the lock button on the side to bring up the unlock screen.
I did find that rebooting the phone will fix this. So, i want to see if anyone else is seeing this behavior, or if I should see about getting moto to fix/replace it - since I just received the phone yesterday.
Click to expand...
Click to collapse
Do you have a screen protector?
after asking on the moto support site.. the issue may be related to one of the apps. So, I unselected all but the messaging/mail apps, rebooted and things seem to be back to normal now. Make sure you uncheck the box that automatically adds the app to active display and pare it down to the essential apps that really need/use active display.

[Q] only digitizer works after 2 foot drop onto carpet.

Hello XDA,
So a Moto X 2014 was dropped from the height of a couch to a carpeted floor earlier today (my friends moto ). He picked it up, inspected it and then resumed using it after seeing no evidence of damage(no cracked screen). Next he turned the screen off. After a bit, when he went to turn the screen back on, it would not. The haptic feedback still works when hitting the home key and other parts. I can even drag up to get to google now, then start typing into the search bar. All of this is done by feel, without the screen being on at all. Also of course "ok google" works too. The phone also gives sound feedback. So now you guys get the picture here, only the screen does not work, and the digitizer does. I have two questions here:
1. How?
Why on earth would the phone still work until the screen was turned off?
2. Is there any way to fix this?
My hypothesis was that the display connector somehow became ajar due to the drop, which would require a teardown, which we will not do. Would a battery disconnect help at all. I think we may be willing to risk peeling off the back to disconnect the battery.
The phone is most likely going to to be returned, however if there is something we can do which might work possibly via software on the computer that would be great.
Thank you XDA so much for your help!
eth2222 said:
Hello XDA,
So a Moto X 2014 was dropped from the height of a couch to a carpeted floor earlier today (my friends moto ). He picked it up, inspected it and then resumed using it after seeing no evidence of damage(no cracked screen). Next he turned the screen off. After a bit, when he went to turn the screen back on, it would not. The haptic feedback still works when hitting the home key and other parts. I can even drag up to get to google now, then start typing into the search bar. All of this is done by feel, without the screen being on at all. Also of course "ok google" works too. The phone also gives sound feedback. So now you guys get the picture here, only the screen does not work, and the digitizer does. I have two questions here:
1. How?
Why on earth would the phone still work until the screen was turned off?
2. Is there any way to fix this?
My hypothesis was that the display connector somehow became ajar due to the drop, which would require a teardown, which we will not do. Would a battery disconnect help at all. I think we may be willing to risk peeling off the back to disconnect the battery.
The phone is most likely going to to be returned, however if there is something we can do which might work possibly via software on the computer that would be great.
Thank you XDA so much for your help!
Click to expand...
Click to collapse
Enter boot loader. Turn off your phone and then press enter and volume down. After that with the volume down go to "factory" and press volume up to select it. Your phone will restart with out radio signal and a Commserver app on your status bar, there you can select the first option and check all the system hardware. Hope it helps.
Regards
I can't access the bootloader because the screen will not turn on. I would not know what I was selecting. That is the source of the problem. Thanks though.
Is there a way to do a factory reset over usb with adb? Also I cannot find the required drivers.... anyone out there?
eth2222 said:
Is there a way to do a factory reset over usb with adb? Also I cannot find the required drivers.... anyone out there?
Click to expand...
Click to collapse
Yeap. But first download minimal adb and Fastboot drivers then search for the firmware of your phone
The command is
Fastboot flash system system. img
I think you need to unlock your bootloader in order to flash even stock system files
Since you dropped it it is rarely possible that software is "broken" better to do is sending to motorola asking for warranty (if no signs of drop are visible) an hope.

Android 10 update filled my phone with bugs (keyboard, bluetooth, camera, freezes)

I am not sure if anyone has encountered these problems too but the Android 10 updates have ruined the phone for me.
Bugs I encountered and that I haven't found a fix for:
The keyboard annoys me to hell and back because of the gesture controls. I have been using gestures before Android 10 and I had no problems with the keyboard, but now the whole bottom area of the screen is like a mine field. It happens at least 3-4 times everyday to write something and when i hit space it would bring me to home screen and/or writing next letter in google search.
Not only I can't properly use the keyboard, but I can't long press the emoji in FB Messenger when the keyboard is not opened, it would just bring me back to last screen (it sees it as a back gesture). Basically can't interact with bottom buttons in most apps that use portrait mode because the phone sees them as gestures and it's driving me nuts
Since the update I had to restart my phone about once a week because of different bugs regarding Bluetooth (it would turn off and refuse to turn back on without a restart), sometimes the camera refuses to take more than one photo before the shutter button becomes unresponsive and I have to restart the app (to be able to take only one more photo) or restart the phone to fix the problem
The phone sometimes freezes and becomes unresponsive, requiring a forced restart or a normal restart if i wait 1 minute to open that option menu for turning the phone off. Also, it won't turn back on automatically and won't turn on for the next minute even if i manually hold the power button.
All these only occurred after updating to Android 10. It was a dream phone like my S7 edge was before updating to Android 10.
I wanted to switch to iPhone but I was amazed by the fact that my S7 edge had no problems during the 3 years I've used it and I decided to continue buying Samsung phones, but now I am seriously considering switching to another brand that uses Android (that I can't think of, keeping the same performance and build quality besides Huawei which is in a weird spot now) or permanently switching to iPhone.
I'd appreciate it if you knew any fixes to the bugs I listed above, I found nothing. If not, what can be done about these?
Use google messenger
sonikshot said:
I am not sure if anyone has encountered these problems too but the Android 10 updates have ruined the phone for me.
Bugs I encountered and that I haven't found a fix for:
The keyboard annoys me to hell and back because of the gesture controls. I have been using gestures before Android 10 and I had no problems with the keyboard, but now the whole bottom area of the screen is like a mine field. It happens at least 3-4 times everyday to write something and when i hit space it would bring me to home screen and/or writing next letter in google search.
Not only I can't properly use the keyboard, but I can't long press the emoji in FB Messenger when the keyboard is not opened, it would just bring me back to last screen (it sees it as a back gesture). Basically can't interact with bottom buttons in most apps that use portrait mode because the phone sees them as gestures and it's driving me nuts
Since the update I had to restart my phone about once a week because of different bugs regarding Bluetooth (it would turn off and refuse to turn back on without a restart), sometimes the camera refuses to take more than one photo before the shutter button becomes unresponsive and I have to restart the app (to be able to take only one more photo) or restart the phone to fix the problem
The phone sometimes freezes and becomes unresponsive, requiring a forced restart or a normal restart if i wait 1 minute to open that option menu for turning the phone off. Also, it won't turn back on automatically and won't turn on for the next minute even if i manually hold the power button.
All these only occurred after updating to Android 10. It was a dream phone like my S7 edge was before updating to Android 10.
I wanted to switch to iPhone but I was amazed by the fact that my S7 edge had no problems during the 3 years I've used it and I decided to continue buying Samsung phones, but now I am seriously considering switching to another brand that uses Android (that I can't think of, keeping the same performance and build quality besides Huawei which is in a weird spot now) or permanently switching to iPhone.
I'd appreciate it if you knew any fixes to the bugs I listed above, I found nothing. If not, what can be done about these?
Click to expand...
Click to collapse
Samsung doesn't update own system apps from 2 months, and bugs listed by you are the inevitable result of this lack.
When Samsung will release a more heavy update (400MB or so, and not only 100MB of Google security patches) all these problems will vanishing, and anti-rollback protection will be restored.
P.S = Yesterday I've encounter a bug on Reminder app, that generate a Force Close (two times) when I tried to set a pre-suggested date.

Google Assistant voice activation when screen off?

Hello, how to use voice activation when screen OFF? When i check Google assistant setting it show is that screen should be on.
On my Moto X Force few years ago was special App - Moto Voice, to turn phone, no as I know it's basically Google feature and it should be turn it on by Google App via setting.
I'd like to use voice command from another side of room to play music or use my smart home appliance result towards the phone with my hands. I successfully use this feature from my Moto X about 5 years ago and then from my Moto X Force few years later. As I know even Samsung like galaxy S9 on Android 10 also have this feature directly from Google Voice assistance and there is no text that the "screen should be on" to use it.
Miha1l said:
Hello, how to use voice activation when screen OFF? When i check Google assistant setting it show is that screen should be on.
On my Moto X Force few years ago was special App - Moto Voice, to turn phone, no as I know it's basically Google feature and it should be turn it on by Google App via setting.
I'd like to use voice command from another side of room to play music or use my smart home appliance result towards the phone with my hands. I successfully use this feature from my Moto X about 5 years ago and then from my Moto X Force few years later. As I know even Samsung like galaxy S9 on Android 10 also have this feature directly from Google Voice assistance and there is no text that the "screen should be on" to use it.
Click to expand...
Click to collapse
I can use it with voice command and phone off. When I say ok google it turns on and assistant comes. If it doesn't work, try remaking the voice model in the settings
mrsiri said:
I can use it with voice command and phone off. When I say ok google it turns on and assistant comes. If it doesn't work, try remaking the voice model in the settings
Click to expand...
Click to collapse
you can use voice commands while phone screen off? what your firmware version? could you please make screenshot "about phone" from settings and screenshot of your voice settings from google assiatant?
Is there are "screen should be on" in assiatant?
Miha1l said:
Hello, how to use voice activation when screen OFF? When i check Google assistant setting it show is that screen should be on.
On my Moto X Force few years ago was special App - Moto Voice, to turn phone, no as I know it's basically Google feature and it should be turn it on by Google App via setting.
I'd like to use voice command from another side of room to play music or use my smart home appliance result towards the phone with my hands. I successfully use this feature from my Moto X about 5 years ago and then from my Moto X Force few years later. As I know even Samsung like galaxy S9 on Android 10 also have this feature directly from Google Voice assistance and there is no text that the "screen should be on" to use it.
Click to expand...
Click to collapse
I have the same issue with my new Moto G Power 2021. 'Screen on' is the only toggle. It did work with screen off but only for the first day. Then I updated things cause of it being a new phone., and it never worked again. I think an android 10 update broke it. Also there are no toggles for 'screen off' or 'voice unlock' or anything like that.
user526 said:
you can use voice commands while phone screen off? what your firmware version? could you please make screenshot "about phone" from settings and screenshot of your voice settings from google assiatant?
Is there are "screen should be on" in assiatant?
Click to expand...
Click to collapse
My phone isn't a moto g9 plus, but a g6 plus, but this shouldn't matter. Here are some steps to try resolving: enabling display over other apps, disabling battery optimization, enabling microphone, camera and storage permissions
Mine is a moto g power 2021. It did work for one day with screen off. There is a toggle for 'screen on' but nothing about screen off.
Dewed1 said:
Mine is a moto g power 2021. It did work for one day with screen off. There is a toggle for 'screen on' but nothing about screen off.
Click to expand...
Click to collapse
Did you try above steps? also try deleting all data, or remaking voice, maybe your voice isn't being recognized?

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