Hello,
I feel like this has probably been covered before, I have tried to search a bit, but the options that I have been finding (here and other places) either don't work or confuse me.
I recently bought my phone from Best Buy. They did not have a verizon note 8 in stock, but did have an unlocked one in stock. I was told that there was no difference and that it would be better ie. no verizon bloatware.
I thought that this would be a great deal and bought the phone, best buy swapped everything over for me (did not transfer apps and such as I wanted to go through and pick what I wanted to keep). Phone has worked great until 2 days ago (I've had it for just over a week now). I bought it when I was on the road down in Wyoming. Everything functioned like it should.
I travel home to North Dakota and try to send some pictures through text message...MMS? It had been a few days since I had tried it but I get an error. It says "Service not activated on network" and then "server response error". After spending an hour in the verizon store trying to solve this on the phone with a level 2 tech at verizon, they concluded that they weren't able to figure it out because I was running different software than they were used to. They are currently investigating it and will get back to me. I feel that chances are that since I did not get a Verizon phone they will probably just tell me not our problem and good luck!
Anyways, I feel that this is probably an issue with the APN settings, however my phone has them greyed out, I cannot do anything with them. I have researched a few different options, including rooting (don't really want to do) and none of them seem to work. I was hoping that you guys could help me out! I apologize if this isn't the correct forum, I just saw that there seems to be a great wealth of information on here and figured I'd ask.
PS. Mobile data,hotspot,phone calls, regular text,etc all work. It strictly seems to be MMS.
Thanks!
There is an add button in the apn settings. If the greyed out are not correct, you can add your own and then use them.
Sent from my Galaxy Note8 using XDA Labs
Thanks for the response!
Unfortunately even that is greyed out as well. Clicking it doesn't do anything. Also their are three little dots next to the add button and that brings up a greyed out "restore to default" clicking that doesn't do anything either.
On the apn screen it says something along the lines of "current user profile does not have access". I'm starting to think this is something verizon built into the phone or sim card, any other issue I've found similar to mine all seems to be related to Verizon.
Any other suggestions?
Thanks!
Apn setting
Check this out.
https://forum.xda-developers.com/galaxy-note-8/how-to/guide-enable-hot
Try the steps here
Mod Edit
This is strictly related to apn settings, so you might be able to fix this issue
Thanks! I haven't had time to try these but I hopefully can this evening.
Thanks for the responses!
Hey, did you find a solution for editing the APN?
No I didn't...it's all locked by the Verizon sim card. I had to get Best Buy to swap me over to a Verizon phone.
Very unfortunate that they decide to do this.
Well I have a unlocked note 8 on metro and I can edit the apn. You can try to update phone see if th that works. Pr a factory reset.
download quick shortcut maker, search for lte, select com.test.LTEfunctionality, scroll down to LTE APN Setting, Edit APN @heepo18
Related
Hello everyone,
Informations
Phone : Nexus 6
ROM : Euphoria OS 1.0 with included kernel
I have a little problem with the phone network...
I have just install the ROM (3days ago) and everything worked fine.
After the first reboot, I had a network problem: no more network (just phone)
Bluetooth is OK,Wifi also ect...
No extra apps installed.
Any idea?
Thanks
Edit : French phone/network (FreeMobile)
I am having issues over here also. My data randomly stopped working on my way down to memphis, randomly would start to work again. I tried a new rom, it slightly got better, but would cut out of data every 5 min. Kinda got it better by switching to tmo in the apn's. Now just installed sinless, and it is no longer working again.
So, same problem and no fix...? :/
Holy cow! I thought I was the only one! I mean this problem really sucks(and I have wasted a lot of my hours trying to fix it), and have been thinking of creating a thread on this problem until I saw yours.
Okay let me start with what I'm on:
N6: 64gb blue
Rom: Stock
Rooted: Yes
Any other modification: No, only think I did was unlock and do chainfire su root.
Network: VZW
I have had this phone since Dec with no issues other than random reboot every so often.
Now to the problem I had, I went out to the middle of MO for a weekend get away (on Feb 14th). The whole time I was out there it showed 1x even though I was still getting LTE speed. Didn't think much of it until we moved further into the hilly parts of MO were I lost service. Thought it was just where we were at, and thought it would come back once we got back to the hotel we were staying at. It never did. It would say "No Network found" only allow 911 calls.
Spent the next 4 days working With VZW with several trips to the store, and talking to tech support. They made sure my IMEI was not blocked on their side. We used several sim chips, they would all do the same thing, quickly connect then disconnect and go back to no service.
So I did a factory reset, still didn't help. I finally did a fastboot flash of 5.0.1 stock again, this fixed the issue. Until I used titanium backup to restore my sys setting. Then it would drop and not reconnect after the reboot. So I did fastboot flash again and it hasn't happened again since last Thurs. I just restored my app's again to make sure it wouldn't fail to connect over the weekend, and rebooted several times. No issues so far, but I called Motorola and they are RMAing me a new one, because I don't have any trust in this one anymore. They are out of 64gb ones, and they will get back to me in a week.
Questioned to anyone who has gotten a RMA from Motorola:
Are their "like new" replacements okay? I got a few from them when I had my droid x, and they were crap. So I wasn't sure if that is still the same for the N6 or not. I have a feeling its not, but just wanted to get other peoples input on that process.
Thank you for creating this thread, and for everyone's time!
Edit: Had the same issue network wouldn't work, however WIFI, Location, Bluetooth would.
Check your APNs..... make sure you are on the correct one, and that both of APN protocols say IPv4.
Sent from my Nexus 6
APN is for Internet(3G) and MMS, no?
Because we have a phone network (call & SMS) issues.
On my side, APN are OK, but still don't work...
Edit: New !
Everything works fine on :
- Paranoid Android 5 Alpha 1
- Chroma (Latest)
But not work on :
- Euphoria
- Stock ROM
Edit 2 : It works now !!
I seen that I had several issues around the APN side. I mean, I can't add APN, sometime I can. Sometimes APN reseted themselves, sometimes it was OK. Then, I had read the solution above: security tab.
I had just remove my 3rd party lockscreen (HiLocker). Restart the phone and voilà ! After the reboot, my phone ask me the pin code, and all APN are here.
I hope it can help...!
Some times I will see the APN settings, and sometimes I won't. Right now I don't. When it does show up it shows VZWINTERNET selected. There are ton of other options, but they don't work either when the problem was seen.
Is what your experiencing data going in and out? I'm on Sprint and I thought maybe it was just an issue with Sprint. I have or need to read up more on APN because it does get bothersome. I even have issues where sometimes my SMS gets hung up for minutes in sending mode before they actually send. Would be nice to have this corrected.
Sent from my Nexus 6 using Tapatalk
Casper34 said:
Check your APNs..... make sure you are on the correct one, and that both of APN protocols say IPv4.
Sent from my Nexus 6
Click to expand...
Click to collapse
This solved my problem. One of them was on IPv6.
T-Mobile Nexus 6; 32GB
Thanks!!
xjedi said:
This solved my problem. One of them was on IPv6.
T-Mobile Nexus 6; 32GB
Thanks!!
Click to expand...
Click to collapse
The thanks should go to @Circaflex though... he told me how to fix my issue and thought it could be useful here. I'm glad it was.
Sent from my Nexus 6
Casper34 said:
The thanks should go to @Circaflex though... he told me how to fix my issue and thought it could be useful here. I'm glad it was.
Sent from my Nexus 6
Click to expand...
Click to collapse
No my whole problem was that it would drop and no matter what I would do wouldn't reconnect to the network. I tried a lot of things to fix it (see above). APN would appear and then disappear from the menu. Right now its working on the network as of last Thurs. and APN options is not there.
collegencmc said:
No my whole problem was that it would drop and no matter what I would do wouldn't reconnect to the network. I tried a lot of things to fix it (see above). APN would appear and then disappear from the menu. Right now its working on the network as of last Thurs. and APN options is not there.
Click to expand...
Click to collapse
The APN option will not show for a CDMA Carrier, Sprint or VZW, in your case VZW. APNs are set by the Sim from Verizon so you shouldn't be messing with those, nor should the option show up under mobile network settings.
It was like you. Sometimes network was OK, and sometimes, it was down...
So current working theory is that it was a software issue that cause the problem. I'm just unclear as to why it happened, and how to stop it from occurring again . I do have OpenDNS enabled on the phone, could that cause the problem?
Heres my problem, I'll drop out of an LTE zone, and 3G/HSPA will come on line. Only if its on 3G I never get any data, and sometimes with HSPA too. Not until LTE comes back on line again, but then if I'm trying to stream say music 3G/HSPA wont let LTE take over again for a pretty long while.
Hello! I Had my Blue Camo GS6 Active 64 Stolen last sunday, Bought A White GS6 Active 64GB Model to hold me over and its in real good condition. But its Network Unlocked and noticed the setting on my 32GB Black And my old Blue 64 phone were set to GSM/UMTS. This for some reason is stuck on WCDMA? I Don't even see a GSM/UMTS Option and was wondering what i should do here?
I Did a few system updates thinking it may automatically work but whoever had the phone before must of changed something, even a Factory Reset didn't solve the issue. So i get the phone in the mail, power it on and everythings good no SIM yet but it had 4 bars, Pop in the AT&T SIM and restart and bam No Signal at all. I Changed it to GSM And get nothing. I Notice if i set to LTE/UMTS When i'm up the road it actually pops up 4G LTE And works too! But i get home and Poof No Bar. Its probably cause it usually does get knocked down when i walk inside to 4G But never no bar.
Anyway i can Flash a Stock OEM Modem? Or a way to force the Network settings to Reset to OEM? Had this... well that GS6 Active for 3 years never had an issue but mine was AT&T Network Locked i never unlocked it. This is Network Unlocked and notice a lot of what seems to be Foreign Networks? Network settings I've never seen before that's for sure.
Help will be appreciated!
Really need this to just work by Monday and AT&T Support sucks lol! Best buy couldn't help me, 3 AT&T Stores couldn't help me cause they don't sell it anymore and i didn't buy from them. But i know its fixable i mean i get signal if i flip around to the WCDMA Setting when i'm home, And before i walk outside i hit LTE/UMTS and i do get a 4G LTE Signal when i get up the street. but i'd rather it Automate like it did before so i don't have to keep doing this.
Yeah this sucks, Like Mint White 64GB S6 Active. Just this i didn't expect. I've Switched sim cards back and forth, took the sim out and tried to change the band but that doesn't work. I've gotten to the Network System menu and put everything on Auto. I Have it set to LTE/UMTS and i get nothing, i take the SIM Out and restart, 4 bars are there. put the SIM In and Boom no signal. I've tried to change the GSM/UMTS Band to Automatic but it just says Unsuccessful. But i have that feeling if i can get it to say Successful it will work.
Anyway to use my laptop to connect via ADB And Force the band to change to auto? Or anyway to get it to stick to Stock settings? I Still suspect whoever had this before did something to the Radio and Network settings and i can't figure it out for the life of me. AT&T sure won't help me lol! And Samsung just wants me to bring it to a repair shop. While i was actually at a few repair shops around here and they know nothing about these.
It's the only phone i'm comfortable with. The S8 Active is ok but without physical buttons it doesn't really serve me like this did... and i don't really care for Bixby button can't be customized. Also noticed Otterbox doesn't make Defender series cases for it so i'd have a bit of trouble getting a beefy case on it.
Ahhh.... i get some signal in WCDMA Preferred. Fixed a SMSC Issue so text's go out and i receive them if i move around a lot.
Signals still bad not like it used to be. Why do i get a Signal On WCDMA But not GSM Auto Or LTE/UMTS? Is there anyone that can help me get to any advanced network option's or a way to change the Band to Automatic? I Try to select Automatic Band which is the default i believe and it just says Unsuccessful.
Have you tried just refalshing stock rom???
I know you already have done this but sometimes it doesn't work first time(few have mentioned issues that took several flashes to solve it)
The reason folks are not replying is quite possible know one has any idea why this has happened.
I had an s6 Active that everything worked other then 4G and nothing worked.. It was a factory refurbed and Unlocked. And no matter what I did it simply would not worked... I returned it and go a replacement... It suggested it had been damaged internaly in someway..
Can you return yours for a replacement/refund???
Sorry am not actually able to help.
regards
Lohtse
I might return it. I figured out why messages were not sending i messed up the smsc settings lol!
Very unique issue here i see 4G pop up and i get calls and data flows. Sometimes 4G LTE magically appears and everything stops working till 4G shows up.
Pretty hard to find this GS6 Active in 64GB anymore.
If i take my sim card out and dial *#*#2636*#*# i think? Or it might be *#*#0011*#*# it brings up network options. I notice if my sim cards in that menu shows up empty. Something maybe wrongly set in there but not sure how to tell. Never found a way to successfully set the GMS/UMTS Band. And with no way to really root it or change anything through the pc is probably going to make this even more difficult. Phones in great condition though i dont think theres damage i believe its a network setting somewhere i missed... or at&t sucks lols! Every sense i got robbed on the 18th its been nothing but a big problem getting a phone working again.
Reflashing stock rom? Like Android 5? Its in Android 7.0.1 now. Id be interested in doing this but going back that far is spooky i dont wanna destroy it. Ive seen people say its possible and others say its not possible to go back.
That would probably work though! When i got my S6 Active Camo Blue 64gb New it was Android 5.0.1 and i think more network options were available. Then in 7.0.1 they all disappeared.
Never had issues on that phone i can't believe it was robbed from me. Not like i dropped it or lost it either it was robbed from me! Police did nothing even with the fact they threatened to kill me and everything. Police did nothing... and after 14 hour shift im not exactly ready to fight with 5 people.
My phone is constantly being interrupted by this annoying popup: (I can't post links being a new user, but the image is at imgur FN7uUhL )
"Alert
Sorry, we're having trouble connecting. Make sure you have a good signal and try again. If you still can't connect, call us at 800-922-0204.
Error code 1001"
It doesn't say what app it is, but I suspect it's from Verizon because the phone number is theirs.
My phone is unlocked and I use it on Personal in Argentina. I've used this phone for years and this only started happening last Thursday out of nowhere. No new apps, no system upgrade.
Rebooting the phone doesn't help either, and I wouldn't want to factory reset if it can be avoided. Any ideas what this might be?
Thanks!
same, just today noticed this on an older LG G4
Alert Message - Same thing here...
Same thing here have had Moto E4 Plus on Metro PCS for the last few years and just started receiving this message in the last week. The phone was a Verizon phone that I unlocked and has been working great on Metro...until now. What's going on?
This issue has me needing to toss my note 5 in the lake I wonder has anyone called the number in the error message thanks happens when i need every second . My note 5 unlocked and running on cricket
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Greenguru said:
This issue has me needing to toss my note 5 in the lake I wonder has anyone called the number in the error message thanks happens when i need every second . My note 5 unlocked and running on cricket
View attachment 4827857View attachment 4827859
Click to expand...
Click to collapse
bump...
Same here on my note 4, using T-mo prepaid. Just started a week ago. Also the verizon splash screen still displays on power up. My understanding is the V boot loader is locked.
Greenguru said:
This issue has me needing to toss my note 5 in the lake I wonder has anyone called the number in the error message thanks happens when i need every second . My note 5 unlocked and running on cricket
View attachment 4827857View attachment 4827859
Click to expand...
Click to collapse
SOLVED I had the same problem as well but I found a way to get rid of it, you gotta disable the My Verizon app and then 1 settings then mobile networks then network mode and set the global off to LTE/GSM/UMTS and then it will not pop up anymore, your welcome.
by Myles Tecomba
Good news, I found the locations since I don't have "my verizon apps" Bad news, the fix does NOT work at all.
Solved
I actually got online with Motorola because I knew that the app causing this nightmare was Verizon Login . The problem is that I debloated all my Verizon and the problem still occurred. But then by going through Settings | Apps | ... |Show System, I say the bugger was still there. I disabled it and the problem was solved. Of course this worked for me because I'm on an unblocked phone and note using Verizon.
My husbands Samsung Galaxy S7 has been doing this for over a month. He tried disabling anything Verizon related and even a factory reset and it's still doing it.
XCutecakeX said:
My husbands Samsung Galaxy S7 has been doing this for over a month. He tried disabling anything Verizon related and even a factory reset and it's still doing it.
Click to expand...
Click to collapse
Yes, I did same with my note 4, still there. IGNORE those solved posts, this problem is NOT solved. I use T-mobile prepaid with this phone and since verizon locks the boot loader, there is not yet a rooting solution for this phone and since it's a note 4 there will not be one forthcoming.
fixed it permanently
SOLVED: I have two Verizon phones that I now use on T-Mobile and this has worked for both.
Settings->Apps & Notifications->App Info (options may be slightly renamed on different versions of Android, may be Applications instead, just get to the big list of applications in the Settings app)
then hit the triple dot/menu thing to give extra options and choose Show System
Scroll down and choose Verizon Login and disable it and force stop it.
Message will be gone forever. I've rebooted both phones several times and the message has never come up again.
In addition, disable permissions of My Verizon: SMS, phone and GPS location, your welcome
gobearsltl said:
SOLVED: I have two Verizon phones that I now use on T-Mobile and this has worked for both.
Settings->Apps & Notifications->App Info (options may be slightly renamed on different versions of Android, may be Applications instead, just get to the big list of applications in the Settings app)
then hit the triple dot/menu thing to give extra options and choose Show System
Scroll down and choose Verizon Login and disable it and force stop it.
Message will be gone forever. I've rebooted both phones several times and the message has never come up again.
Click to expand...
Click to collapse
So I have an old Verizon tablet that is running android 5.1.1. I don't have options for "show system" or "Verizon login" that I can find. Anybody familiar with this 5.1.1 that knows where it would be or if I'm overlooking. Thanks.
Awesome! I'm using an unlocked Verizon LG G5 in Canada and I've been trying for quite some time to get rid of this problem. I've tried all the suggested fixes I could find on the net and this is the solution! Thanks so much buddy. Much appreciated eh!
This problem started recently for me on Samsung S6 unlocked Verizon phone that I use with foreign SIM cards when traveling. I tried restoring settings to default, but that didn't work. Then I tried resetting network settings and that appears to have worked. it was popping up every couple minutes and so far it has not.
don't work
i know this is a old post but i changed the network it didnt fix it it made me not have signal and still popped up so i had to change it back to global and its still doing it , it only started last month i have a s6 unlocked verzion its so annoying
Solved - BIG TIME!!
joshswife1992 said:
i know this is a old post but i changed the network it didnt fix it it made me not have signal and still popped up so i had to change it back to global and its still doing it , it only started last month i have a s6 unlocked verzion its so annoying
Click to expand...
Click to collapse
I had the same problem on my unlocked S6 Edge and knew that the Verizon Login app was the issue but the damn phone wouldn't let me disable it; grayed out. I bought an app in the Play Store named "Package Disabler Pro (Samsung)" for $2.99. The thing will let you disable ANY software whether built in or not. So once you launch, disable Verizon Login with it and the problem is gone. If you disable "Setup Wizard", you also won't get the stupid message about the SIM not being VZW card when you boot. I disabled all the other Verizon software too. Problem was so aggravating that I got an account here just to share the answer since I figure it has to be driving people CRAZY!!!!
- Bob
Help!!!
Still having this issue, I’ve disabled all those apps, force stopped them, and it continues to haunt the phone. I’ve called Verizon and they don’t know anything about it, and I’m really about to throw the phone away and buy a new one. It’s an s7 so it’s still a decent phone, but I don’t know what else to do
So Close, but Disable is Disabled
gobearsltl said:
SOLVED: I have two Verizon phones that I now use on T-Mobile and this has worked for both.
Settings->Apps & Notifications->App Info (options may be slightly renamed on different versions of Android, may be Applications instead, just get to the big list of applications in the Settings app)
then hit the triple dot/menu thing to give extra options and choose Show System
Scroll down and choose Verizon Login and disable it and force stop it.
Message will be gone forever. I've rebooted both phones several times and the message has never come up again.
Click to expand...
Click to collapse
This definitely got me closer. Using this method I was able to revoke permissions which forces VZ SpyLogin to fail so it isn't running, BUT, the "Disable" button is disabled, even if I force stop the app. It's most certainly this application causing the issue. Thanks for the closest solution.
**EXTRA info
This wasn't happening at all on my phone ever, and this is an old one (I need the IR blaster in the Samsung G6). It's an unlocked Verizon branded phone running on ATT network. I factory reset it yesterday and now I am getting this annoying Verizon Login nonsense.
I have a Sprint flavored V40 on Cricket's network. It was bought from Amazon Renewed and it was advertised as a carrier free phone, but on first boot that Sprint logo slapped me in the face. I contacted the seller and he offered me a full refund, but since the same sim card from my V30+ (US998) received better signal by far than ever before, I decided to keep it. I input Crickets APN settings and it stuck but the Sprint settings are grayed out and cant be deleted or edited. I can receive MMS messages but can't send one at all. I can be in and receive group messages but can't send a reply. I assume it's because of the Sprint APN settings conflict. I'd like to flash a different firmware but am lost with the countless vague and confusing tutorials. I knew my way around the V30+ better than Joe Biden knows his way around his basement. But with this V40 I feel like Sleepy Joe does when he tries to make a complete sentence. Any help would be very appreciated.
johnnokomis said:
I have a Sprint flavored V40 on Cricket's network. It was bought from Amazon Renewed and it was advertised as a carrier free phone, but on first boot that Sprint logo slapped me in the face. I contacted the seller and he offered me a full refund, but since the same sim card from my V30+ (US998) received better signal by far than ever before, I decided to keep it. I input Crickets APN settings and it stuck but the Sprint settings are grayed out and cant be deleted or edited. I can receive MMS messages but can't send one at all. I can be in and receive group messages but can't send a reply. I assume it's because of the Sprint APN settings conflict. I'd like to flash a different firmware but am lost with the countless vague and confusing tutorials. I knew my way around the V30+ better than Joe Biden knows his way around his basement. But with this V40 I feel like Sleepy Joe does when he tries to make a complete sentence. Any help would be very appreciated.
Click to expand...
Click to collapse
You sound like the kind of person that would call others losers and suckers? Why would they help you?
Look, I'm just trying to make my phone great again. If some sucker or loser is against that idea then I don't want their help anyways. I'm needing to Trump this one problem I have on an otherwise great phone. I'm determined to build this mobile device back bigger and better than ever before. So good you just wouldn't believe.
Well good you don't want their help, cause u ain't gonna get it.
Just like any other rumster, always thinks is smart but at the end it always shows how dumb it is ...
Political nonsense aside, I've got the same issue - but with a Sprint locked phone on Tello. Phone works fine on stock ROM but I'm unable to use a custom ROM because I lose 4G. Any attempt to change APN is unsuccessful, it reverts to default and I lose 4G. Is there any way to get APN to "stick"?
clutterking said:
Political nonsense aside, I've got the same issue - but with a Sprint locked phone on Tello. Phone works fine on stock ROM but I'm unable to use a custom ROM because I lose 4G. Any attempt to change APN is unsuccessful, it reverts to default and I lose 4G. Is there any way to get APN to "stick"?
Click to expand...
Click to collapse
The only thing I can think of is to flash the USA unlocked rom, it will not sim unlock the phone but it will open some other options (Like the APN).
Hi all,
I'm using a global, carrier-free, unlocked S21 Ultra updated to the latest OneUI and am having an issue I can't find an answer to.
There are no APN options at all, I can't even add one or reset to default, it just tells me, "access point name settings are not available for this user". Everything besides MMS works but I can't edit anything. When I take out the sim and re-insert it, the proper APN's show up for about 5 seconds and then disappear. It's as if the phone rejects them after receiving them?
I'm on US Mobile. The sim works fine in an iPhone and OnePlus, MMS included, no tweaking involved. My better half has an older Galaxy and the MMS won't work on hers either. I have to assume it's the phone(s) considering it receives the APN and the it works fine on others.
Anyone have any ideas? I'm reaching out to US Mobile but one of the posts I found when searching around said they never figured it out and got a new phone, so I'm not too hopeful. I see they have a Galaxy specific list of instructions, which I've gone through, but it didn't change anything.
I'm have same issues where Apn settings are missing. SMG998U ON straight talk.