Edge lighting won't work with the screen off - Samsung Galaxy Note 8 Questions and Answers

I've tried everything. It works fine with the screen on, but that's not really useful.
I have edge lighting set to "always", and I've selected the apps to use with edge lighting, but it still won't work with the display off. I've tried it both with and without the always on display on, too.
Any suggestions?

You're not the only one. Heard it is corrected and works with Oreo beta from a user in the Samsung community.

Mine works for text messages, but I can't get it to work for Gmail. Even with it set to go off for gmail, it doesn't. Maybe instead of waiting for Oreo, they should fix some of these things now.

Works just on Samsung text for me only.
Sent from my SM-N950U using Tapatalk

neograndizer said:
You're not the only one. Heard it is corrected and works with Oreo beta from a user in the Samsung community.
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That's frustrating. Could be months before we see Oreo. Why not just push an update to fix it now?

i had this problem before and to fix it just set the edge lighting to "when screen is off" then call yourself and see, if it works change it back to "always" and test

seems to work if you can turn on popup notification inside the app you want to use for edge light. whatsapp, telegram works for example. but I don't like that popup which appears when you turn on the screen..

neograndizer said:
You're not the only one. Heard it is corrected and works with Oreo beta from a user in the Samsung community.
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Egg Chaser said:
That's frustrating. Could be months before we see Oreo. Why not just push an update to fix it now?
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I am on the leaked ota of oreo. Edge lighting on my s8+ works only with screen on for me. Maybe they'll fix it for the final ota.

Not working
I am on final oreo update but still edge light doesn't work when screen is off

Me to i got the final oreo and doesn't work bte in nauhat it worked normal before upgrade

Amy news, guys? I don't know why Samsung offers the option screen off if it doesn't work..

Turn on pop up notifications in WhatsApp to get edge lighting work on screen off

h1ghland3r said:
Amy news, guys? I don't know why Samsung offers the option screen off if it doesn't work..
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You don't have the apps selected in edge screen to hide sensitive so content on the lock screen do you?

TechOut said:
You don't have the apps selected in edge screen to hide sensitive so content on the lock screen do you?
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No I don't I only enabled Edge Lighting for Telegram and WhatsApp and both show the content in lock screen, but the Edge Lighting only happens when the device is unlocked/screen on.
Sent from my Galaxy Note8

h1ghland3r said:
No I don't I only enabled Edge Lighting for Telegram and WhatsApp and both show the content in lock screen, but the Edge Lighting only happens when the device is unlocked/screen on.
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That's the same for me with whatsapp. It's not a bug edge lighting doesn't work with all apps all the time

TechOut said:
That's the same for me with whatsapp. It's not a bug edge lighting doesn't work with all apps all the time
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Thanks for share.
Sent from my Galaxy Note8

h1ghland3r said:
Thanks for share.
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I wish it would work for everything too believe me. Some apps I have selected don't show even when the screen is on my whatsapp does and my text do but they don't show with it off either

Edge lighting only works for snapchat if the option to turn on the screen is enabled. It seems that edge lightning relies on apps to turn on the screens and interprets it as edge lighting.

I have the official Oreo on mt S8 plus, and it only works on screen off f I have popup notifications on.
I add that even with this, the edge lighting will not work on screen off when the phone is turned screen down, facing the table totally strait, it needs to be tilted for edge lighting to work.
This is USELESS, this is not only beauty and show off features, we do not really need it to work when the phone is on in my hand only.
Nowadays lots of us would put the phone on the table face down for many reasons, ring holder on the back, force always on display to turn off but still need to see edge lighting.
So it would be good feature to add which applications uses edge lighting when screen off.
This problem only occurs with whatsapp I guess, I tried it with Viber, and it works without popup messages, aith screen off and phone turned down on it"s face

khaeid said:
I have the official Oreo on mt S8 plus, and it only works on screen off f I have popup notifications on.
I add that even with this, the edge lighting will not work on screen off when the phone is turned screen down, facing the table totally strait, it needs to be tilted for edge lighting to work.
This is USELESS, this is not only beauty and show off features, we do not really need it to work when the phone is on in my hand only.
Nowadays lots of us would put the phone on the table face down for many reasons, ring holder on the back, force always on display to turn off but still need to see edge lighting.
So it would be good feature to add which applications uses edge lighting when screen off.
This problem only occurs with whatsapp I guess, I tried it with Viber, and it works without popup messages, aith screen off and phone turned down on it"s face
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Thanks mate... really bad to hear am that... edge stuff is a really good feature but if it doesn't work is really frustrating. Hope to Samsung fix this annoying issue.

Related

[SOLVED] Anyone Else Can't Get Their Edge Glow to Work?

Anyone else having trouble getting their Edge Glow to work? I'm all set up, edge is on, people edge is on, etc. but if one of my five calls me, it rings through like a normal call.
I also can't ignore the call from any of the five by placing a finger over the heart rate sensor.
I've tried it both with the stock launcher as well as Apex Launcher.
I just tested it out with my wife and it all works. Lit up with her color and the sent her a text after ignoring it with my finger over the heart rate sensor.
Sent from my SGP561 using Tapatalk
Looks like my accelerometer isn't functioning. Using a clinometer app, my device doesn't sense any rotation. It didn't occur to me until I started troubleshooting but none of my apps were rotating between portrait and landscape either (yes - the rotate view setting was checked).
The problem with my people edge not working is the phone simply didn't know it was upside down. Returning it for a replacement today.
jeff_roey said:
Anyone else having trouble getting their Edge Glow to work? I'm all set up, edge is on, people edge is on, etc. but if one of my five calls me, it rings through like a normal call.
I also can't ignore the call from any of the five by placing a finger over the heart rate sensor.
I've tried it both with the stock launcher as well as Apex Launcher.
Click to expand...
Click to collapse
I have the same issue my edge lighting has never worked. I have tested all my sensors and they are working just fine.
I had the finger print security on, and it didn't work. Then when I disabled all security it worked, and when I turned figerprint back on it still worked. So you may want to try disbaling any security, testing it then reenabling the security.
Killer Turtle said:
I have the same issue my edge lighting has never worked. I have tested all my sensors and they are working just fine.
I had the finger print security on, and it didn't work. Then when I disabled all security it worked, and when I turned figerprint back on it still worked. So you may want to try disbaling any security, testing it then reenabling the security.
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Thanks Turtle. My issue was absolutely related to a faulty gyro. Returned the phone for a replacement and all's well with the new phone. Thanks for chiming in.

[Q] Edge Lighting no longer working?

I picked up a white 32gb s6 edge in my local Verizon store on Friday, and all was well. Today I noticed that the Edge Lighting feature no longer works. It's enabled in my settings and worked when I first obtained the phone. I tried restarting it to no avail. When I receive messages my screen lights up and shows the lock screen instead of showing the coordinated colours. This only happens when the screen is face down though, and the screen stays locked when it's face up and I receive a text. I tried turning the phone off and back on and switched the edge features from the right side to the left side and the first time I received a text the screen flashed on for a moment and then locked again and the edge lighting was turned on. It did not work after that, however, and I switch the features back to the right side. The screen no longer lights up when I receive a text when my phone is face down, and the lighting feature is still not working. Is there anything I can do?
I would get the device replaced.
Sent from my SM-G925V using XDA Free mobile app
onceuponanandroid said:
I picked up a white 32gb s6 edge in my local Verizon store on Friday, and all was well. Today I noticed that the Edge Lighting feature no longer works. It's enabled in my settings and worked when I first obtained the phone. I tried restarting it to no avail. When I receive messages my screen lights up and shows the lock screen instead of showing the coordinated colours. This only happens when the screen is face down though, and the screen stays locked when it's face up and I receive a text. I tried turning the phone off and back on and switched the edge features from the right side to the left side and the first time I received a text the screen flashed on for a moment and then locked again and the edge lighting was turned on. It did not work after that, however, and I switch the features back to the right side. The screen no longer lights up when I receive a text when my phone is face down, and the lighting feature is still not working. Is there anything I can do?
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Are you using the people edge? I had the same issue and I was able to get it working again. It is not an accelerometer issue. I disabled the people edge as soon as I got the phone since I figured I would never use it. After a day or 2 of using the phone I realized the edge lighting was not working at all even though it was enabled. What I did was re-enable the people edge, set a friend to a color and then I had that person text me to see if that was working, which it did, so at that point I was sure it wasn't a broken accelerometer as some users have stated. I then deleted that friend from people edge, (so that all colors were set to default) I once again turned off the people edge and then finally retested the edge lighting and voila! It worked. It must have been some kind of glitch that I reset by re-enabling the people edge and then turning it back off. It has been 2 days and I can confirm it is still working. I hope this might work for you too! Let me know!

Screen Off Edge Lightning issue

Hello note 8 owners
I have a problem with the edge lightning feature. It works great when screen is on. I also really like the small notification when its activated. (Much better as the standard heads up notifications.
But the edge lightning don't work when screen is off [emoji53]
I asked on a German forum and there the people also reported it won't work when screen is turned off.
So it only wrong work with German DBT CSC or it is a firmware bug?
Sent from my SM-N950F using Tapatalk
Haha. Mine works when the screen is off but not when it's on.
Really? What the.....
Then you should be a lucky guy. When screen is on, this feature is nearly useless. Because then i see an incoming message.
now is the question: why is it the other way around you
Sent from my SM-N950F using Tapatalk
No idea. I've tried all 3 settings, when it's on, when it's off, and always. No matter what it only works when it's off.
Actually, sms only works when the screen is off. I was configuring blokada, and it worked when the screen was on.
It doesn't work for gmail at all.
Turn the notiffication popup
Try to turn on pop-up notification from the application settings. I got the same problem, already turn the edge ligjtning to 'always'. When i go to LINE and WhatsApp messenger then i realized that i wasn't turn the pop-up notification on :good: and now it soved and really pretty on my phine (Galaxy Note8)
Sylversteffan said:
Try to turn on pop-up notification from the application settings. I got the same problem, already turn the edge ligjtning to 'always'. When i go to LINE and WhatsApp messenger then i realized that i wasn't turn the pop-up notification on :good: and now it soved and really pretty on my phine (Galaxy Note8)
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actually that finally worked, but not all apps have popup notification settings. i don't like that popup from whatsapp when I turn the screen on. but at least the edge light works this way

Edge lightning showing only icon and default color when screen is off :/

Hello, my edge lightning works just fine when my phone is on. I get a pill and edge lightning. But when the screen is off, the only thing I get is a pill with and icon and a blue color no matter what app triggers the notification. I searched a lot but could not find anything. Thanks a lot in advance.
Better than me, only stock apps work for me. WhatsApp etc it doesn't work if the screen s off.
I am willing to even root my phone(which i dont really want) because everytime i have notification I have to turn on my screen :/
im new to edge lighting so im not completely sure how it works. for me all it does is glow around the screen once i get the notification and thats it. so unless i see that i really have no way of knowing i have a notification still active.
Most of us can't ever get it to work with the screen off. Edge lighting is a trip
Edge lighting works fine for me with both screen on and off. Those of you who cannot get it to work with screen on or off or both. Should try doing a factory reset through Odin or something and see if android version you got could be corrupted or damaged that causes the problems to some functions not working

Edge Lighting

Does anyone have edge lighting work with screen off? I have it set to Always show edge lighting, every single app. Twitter, ESPN, Messages works most of the time when screen is on, but never off or AOD.
I'm coming from HTC phones, so this all feels new.
Thanks
nope apparently its a known bug and samsung refuses to fix. only works with CERTAIN apps, but they don't even have to be samsung apps. makes no sense.
thetrk said:
Does anyone have edge lighting work with screen off? I have it set to Always show edge lighting, every single app. Twitter, ESPN, Messages works most of the time when screen is on, but never off or AOD.
I'm coming from HTC phones, so this all feels new.
Thanks
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The app needs to pop up/turn screen on notification in order for it to work.
It's a limitation, not a bug in my opinion.

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