Got today's update BQJA AT&T Note 8. Update completed and my phone came back fine.
After an entire day, I realized that I'm not able to make or receive calls... I'm so frustrated.
Anyone else having this issue?
Please help.
It may not be the update. My family down south has been having problems all day on AT&T. Family and friends up here in the Ohio valley area have had same problems. I think AT&T is having large-scale network problems. Didn't they have some across California last week?
why wouldnt you just call ATT and ask them to fix it for you???
AT&T just released a press update an hour ago telling everyone to restart their phones to make calls now.
I didn't get an update but I was not able to make calls so I rebooted. But now I don't have VOLTE.
Issues with towers. I work for att and have had customers coming in all day with calling problems still not sure what exactly the problem was or is.
Thanks all... As that night progressed, I did find out that it was indeed AT&T network problems nationwide. I attempted several restarts. One finally took and my phone is acting normally now.
Thanks again.
Related
Every once in awhile my texts will seem to get lost in space and not arrive at my recipients phone for sometimes a few minutes, but sometimes hours after I've sent it. It *seems* to happen more at night, but that could be because I only get into longer texting conversations at night. I was wondering if anyone else had this problem. I'm still trying to figure out whether it's a problem with my ROM, my radio, my phone or AT&T.
Has anyone had any problems like this? I'm hoping it's AT&T since I've used many different ROMs, radios and recently got my phone replaced under warranty, but I'd still like to find out.
i doubt this has anything to do with the phone itself and more the network you are on...
You can always update your roaming settings with *662 on ATT I think that helped my problem with MMS getting sent in a timely manner
OnebadMF said:
i doubt this has anything to do with the phone itself and more the network you are on...
You can always update your roaming settings with *662 on ATT I think that helped my problem with MMS getting sent in a timely manner
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Could you elaborate on this? Do I just dial *662 ?
Its the network, and believe me its being worked on.
Im not sure its *662... Any ATT store should be able to tell you...
KD8DNS- You know its the network? Is it just an ATT thing?
OnebadMF said:
Im not sure its *662... Any ATT store should be able to tell you...
KD8DNS- You know its the network? Is it just an ATT thing?
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Its a ATT situation that is being worked out. You dont have to believe what I say, but you can take it to the bank.
KD8DNS is 100% right I have already talked to AT&T about this and it's not your PDA I've had the same problem with my Razr and several other phones. Every so often I will have a delay in voicemails arriving as well but not real often.
same problem here too. hopefully they work it out soon
tjs98gt said:
same problem here too. hopefully they work it out soon
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They are, I see it first hand.
KD8DNS I believe you 100%, but I'm of course obligated to ask the question-- how well is it being worked on? As in, when can people stop yelling at me for responding like 3 hours late to their texts?
met3ora said:
KD8DNS I believe you 100%, but I'm of course obligated to ask the question-- how well is it being worked on? As in, when can people stop yelling at me for responding like 3 hours late to their texts?
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1. The tech's are most likely upgrading a tower around you or building one, when I say upgrading I mean 3G. Now when this is done they have to intergrate the new tower/technology into the network so the "hand-off" works. Usually the tower/towers in the area have certain features shut off so network intergration goes without fail. This can take time, and usually takes place at night when there is less network activity. Also the time the features of the tower are shut off like sms, they are being received by the tower and stored, then when the tower is turned back on they get sent.
2. "how well is it being worked on?" I wouldn't have a job if it wasn't
3. Just tell the people what is going on. As for anything that is being developed or upgraded, there is an initial downside.
met3ora-----pm me the city you live/use your phone and ill find out whats going on.
Well, that would explain it pretty nicely and I'm actually kinda mad I didn't think of it! I go to Purdue University, so out here in West Lafayette, Indiana we got 3G pretty recently, I wanna say maybe 3 weeks ago. I really hope AT&T hurries up and gets the towers working correctly (not to yell at you, of course KD8DNS). But the thing that worried me was that I was in Chicago and I was still having this problem. My friends would tell me they only received page 1 of 2 of my texts, some would come through later and some would come throug on time.
I live in Phoenix and have 3G just about everywhere in town no problem, but this explains weird SMS problems at night
when I was in the US last week, I had to use the AT&T network and holy ****, the delays in the messages were horrible. Sometimes my wife wouldn't get them for hours....When I changed it to T-Mobile, at least she got them within a minutes or two...Don't know what carrier I am going to use when I come back to the US....
The other option is try a new sim card, i know it sounds like the typical att b.s. story, but it could help, any ATT corporate store will do this free of charge. Also if you go into a new area like another state. Try resetting your device "power cycle" that will d/l all the up to date provisioning from the tower to your device.
The other idea i just had, is you might have the wrong sms gateway number, this you would have to call att for because there are thousands of them and they are area specific.
KD8DNS said:
The other option is try a new sim card, i know it sounds like the typical att b.s. story, but it could help, any ATT corporate store will do this free of charge. Also if you go into a new area like another state. Try resetting your device "power cycle" that will d/l all the up to date provisioning from the tower to your device.
The other idea i just had, is you might have the wrong sms gateway number, this you would have to call att for because there are thousands of them and they are area specific.
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Does the gateway matter for both receiving and sending? Here in Central KY SMS are 15m-2h delayed every time for weeks now. We have had 3G for about a year, maybe HSUPA is in the works.
khaytsus said:
Does the gateway matter for both receiving and sending? Here in Central KY SMS are 15m-2h delayed every time for weeks now. We have had 3G for about a year, maybe HSUPA is in the works.
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Typically just receive. Also att has been upgrading the "short code" network witch also has a major part to do with send/receive txt mess. I would really suggest anyone with this problem get a new sim card.
Here's the situation:
I have a Galaxy S, Firmware 2.3.3
1 week ago, my phone started behaving funny in my apartment (in greater Vancouver BC, north Burnaby). It would randomly cut off the other person, sometimes right away, sometimes after 20 minutes of talking.
It was not dropping calls though, the person on the other end could still hear me, but I couldn't hear them anymore. The call timer was still counting, it was just dead silence. No disconnect noise or anything, just suddenly I couldn't hear them.
I haven't dropped, upgraded, or otherwise changed my phone recently. So far it works properly in other areas of the city.
The interesting part is, my girlfriend is with Telus and her phone is behaving in the same manor. She just bought her phone 3 weeks ago, a crappy flip phone (as her blackberry curve kept dropping calls in the apartment) and hers has the same "muting" issue in at least 2 locations in the city.
Both companies suggest it is a phone issue, not a service issue, and we should buy out our contract with them and get new phones. They say that is our only option.
What can I do about this?
Well they lied about the phone issue. Only the network provider (like at&t) can cause these problems. Ive experienced it before and i know how network providers work. (been there, done that) change network provider or do whatever else you want. There isnt much choice here...
Sent From The Phone Of Gamers
Thanks for the reply
I'm paying for services not received and I signed a contract with them so there must be something they can do.
Anyone else have some thoughts?
Well you can try to unlock another phone (4g maybe) and put your sim in there...it might help but out of all my expieriencez i never thought the phone was the problem...
Sent From The Phone Of Gamers
On May 8th, 2012 Verizon started having service issues.
I'm posting this thread to warn you not to go unrooting you phones and bringing them into the Verizon store because your calls are going straight to Voicemail and your texts are not going through.
This is happening to 1 in 15 customers along the West Coast and I got lucky enough to be one of them.
The problem should be fixed by May 12th, 2012 I was told
Hope this helps anyone with an issue
-Ethan
What was it Verizon told you ? I have been having issues with this since oct.
Same here i receive phone calls but my data is acting up.....they keep saying that my town is going to get LTE, has the time come?
In the last few days I've had at least one dropped call per day on my S6. It doesn't make any difference if my recipient is on a cellphone or landline nor does it matter if I'm in the car on bluetooth or using the handset elsewhere. I did some searches and found others having the same problem, not so much with AT&T (mine) as opposed to Verizon and T-Mobile. Some say a factory reset cured the problem, but I hate to do it unless I have to. Just curious how others on AT&T are faring. My previous S4 never dropped any calls nor did my HTC M7 so I'm thinking it's not a network issue, but something in the phone itself.
I've never had a dropped call in the month I've had the device. I had my chubby cheek hang up on my mom once last week, but that's as close as it gets. My area gets pretty good coverage for att and tmobile though. I've yet to drop a call since joining at&t
My Black Galaxy S6 Edge 64gb module was dropping calls like crazy, and was still within my exchange period so I switched it out. Haven't had any dropped calls since.
Call and connection quality have been stellar for me. Only dropped calls I've had are when going through known dead spots.
Looks like the factory reset fixed it for me so all is good now.
rmc69 said:
Looks like the factory reset fixed it for me so all is good now.
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Have you had any dropped calls since your last post here? I'm having dropped calls often. I don't think a factory reset will help me because I wiped all data before flashing the rom I'm running. I may try a factory reset from within the settings menu if you haven't had any dropped calls since the 15th.
I've only had a couple dropped calls since then, but my problem now is that sometimes the other caller can't hear me, specially when I'm driving and on bluetooth through the car audio. It can't be the other caller because they were on a stationary, land-line phone. I checked out my mic by making a voice recording so the mic is fine. I just tried unchecking "Enable HD LTE Services" and I'll see what that does and report back. If it were not for the very nice camera, the annoyance of the dropped and muted calls plus the bad battery life would be enough to make me switch this phone. It's got to be a device-specific bug. My HTC M9 is running Android 5.0.2 and is rock solid and never dropped a call. Same with my LG G3. I would send in my S6 for repair, but I'm not sure what they would do. Not only would I get a refurb back, but it might do the same thing. If you've been following the threads, you might have seen that Sprint had to push a special update for it's S6 customers to fix dropped calls. Verizon customers are also having it bad (I'm on AT&T). It can't be all network issues though as like I said, my other devices including an LG G3 have never dropped a call.
Thanks for the response rmc69. I did uncheck the HD lte and it did not help me at all. Let me know if you have a different result. Thank you
The Sprint S6 and S6 Edge have the same problem. I have to turn off the LTE radio all together to have a usable phone. I couldn't send/receive text, I had dropped calls and a very poor signal. Once I turned the LTE radio off, all those problems went away. I realize this is not a fix but it's a workable bandaid for those that are having problems. Good luck to you guys.
Turning off lte did not work for me.
Robert, how did you turn off LTE? By going into the testing mode and changing it from there? Or were you simply referring to unchecking Enhanced LTE Services?
I think I figured it out from this thread, at least for AT&T
http://forums.androidcentral.com/samsung-galaxy-s6/518691-any-way-turn-off-lte-data-galaxy-s6-t-version.html
rmc69 said:
I think I figured it out from this thread, at least for AT&T
http://forums.androidcentral.com/sa...ay-turn-off-lte-data-galaxy-s6-t-version.html
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I tried that, it did not work for me.
Sorry turning off LTE still didn't help. I guess the only alternatives now would be to wait for 5.1.1 and see what it fixes, or you may just consider asking for a replacement.
Sent from my SAMSUNG-SM-G920A using Tapatalk
rmc69 said:
Sorry turning off LTE still didn't help. I guess the only alternatives now would be to wait for 5.1.1 and see what it fixes, or you may just consider asking for a replacement.
Sent from my SAMSUNG-SM-G920A using Tapatalk
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Yeah that is what I'm afraid of. Every time I go to the at&t store it's a big hassle. Hopefully an update will fix our problems.
@rmc69, is your phone rooted and running a custom rom?
No; pure stock. It's also a 64 GB model. I'm wondering if there is a difference that could affect reception, i.e., is the antenna placement exactly the same. I changed my band to GSM Auto last night removing LTE and so far, I haven't had any dropped calls, but it's too early to tell. The biggest problem I'm having is that sometimes callers cannot hear me, especially in the car using bluetooth.
I am rooted running DennisRom. Yesterday I did a factory reset via the stock recovery and made 4 calls and did not have 1 drop. I'll see how it goes for a few days and report back.
Great! That's encouraging.
Bad news, I just called my wife and the call dropped before she could answer her phone. I think I may give up and get a different phone. I'm loosing hope.
I have the International Note 5 (SM-N920C) with the Carrier T-Mobile in the U.S, I have had this Device for Over a year now and it always worked flawless, ever since T-Mobile started implementing changes to there System my Calls go straight to voicemail when anyone try calling me, also, when i try making out going calls it takes close to a Minute before i even here the phone start ringing on my end, its weird cause this never happened, and it not my device either, i called T-Mobile and they couldn't help me, Hence, I went on Vacation to Myrtle Beach and toke my Note 5 with me to see if it worked out there (I live in Brooklyn NY) and yes, of Course it started working Flawless again, Im writing this Post in HOPES someone can help me, I have Tried Many Custom Roms and CSC zips to No Avail, Im hoping someone out there went through what Im going through and Found a FIX, thanks in advance, Bless to everyone.. One Love, All we Have is One Life.
I'm having the same issues you're having. I recently switched over to TMobile with a SM-N920C. It takes a while to dial out and some calls are going to voicemail without even ringing. I'm in Jersey City so maybe it's something they're trying out in more congested areas.
I haven't tried any custom ROMs or kernels but I was wondering if it had something to do with Voice over LTE not being supported by the phone out of the box. Have you tried any VoLTE capable ROMs/kernels?
Hey S.G, first off, i got a Kick out your User Name, on another Note, i tried Various Custom Roms and Custom Kernels that allow me to turn on and Off VOLTE, nothing Worked, Like i mentioned in my post, i went on Vaction to South Carolina and my device worked Flawless like it should be working now, I Called T-Mobile and they couldn't help me, all i could ask is for you to also call tmobile to let them now its an issue on there end with the international devices, Now if they get enough calls from different ppl they will have no choice but to fix the issue, Ill do the same... Thanks for reaching out though. This really sucks cause i love this device.
Hi. I have exactly the same issue in NYC... Did you ever find the solution for your Note5?