youtube app crashes my Note 8 - Samsung Galaxy Note 8 Questions and Answers

I noticed a bug in the YouTube app on my device (note 8 SM-N950F).
while a video is playing if I minimized the movie and then maximized it (quickly few times in a row) the phone crash to boot.
I didn't face any kind of crash in the month I have it except this scenario in the youtube app .
the app version 12.44.53
as you can see :
https://youtu.be/OPA2KdPunsA
anyone else can try and report ?
thanks

I have had the same thing. It would just randomly crash out and reboot my phone when minimising/maximising videos from the little preview window when scrolling.

xMadMike said:
I have had the same thing. It would just randomly crash out and reboot my phone when minimising/maximising videos from the little preview window when scrolling.
Click to expand...
Click to collapse
I manage to find more info by trying diffrent things. I think maybe it's memory management bug. If the device is fresh from boot with nothing else running then it won't crash. But with some apps open in the background then it always happens. not randomly at all.
Did you solved it?
Sent from my SM-N950F using Tapatalk

It happens so rarely that I haven't really done anything about it. It will happen out of the blue one day and won't show up for weeks. I have gone on the Samsung Members app and it detected an unexpected reboot which it reported to Samsung so maybe they will fix it eventually.

Same thing for me. Happened already 3 times. While resizing the window or passing from portrait to landscape.

nafroman said:
I manage to find more info by trying diffrent things. I think maybe it's memory management bug. If the device is fresh from boot with nothing else running then it won't crash. But with some apps open in the background then it always happens. not randomly at all.
Did you solved it?
Click to expand...
Click to collapse
I have same problem like you. Whenever there is an apps running in the background, it will crash. I happen rarely for me but this week, youtube and instagram crash 4 times already each. Yea most likely its Ram management.

any update on how to fix it? Thanks

Zz'Rot said:
any update on how to fix it? Thanks
Click to expand...
Click to collapse
I've checked now and it won't crash. I don't know if it's related but Yesterday I've installed the latest OTA update (which was the first since I've got my unit). Any way it's seems fixed as far as i can see. Didn't do anything except updating all my apps and the unit itself to the latest version available. If it will happen again I'll keep you update.
Sent from my SM-N950F using Tapatalk

nafroman said:
I've checked now and it won't crash. I don't know if it's related but Yesterday I've installed the latest OTA update (which was the first since I've got my unit). Any way it's seems fixed as far as i can see. Didn't do anything except updating all my apps and the unit itself to the latest version available. If it will happen again I'll keep you update.
Sent from my SM-N950F using Tapatalk
Click to expand...
Click to collapse
Same, i also got the first update on my Note8 yesterday too.

Related

Weird "minimizing" problem.

I've been getting this more and more lately. The app I'm using will do a "minimize" animation to the top of the screen, then come back. Sometime it will be just once, other times it will happen several times in a row. This happens when in my hand or in my car holder, seemingly at any time.
Has anyone had this happen?
Sent from my XT1060 using Tapatalk
I posted a similar issue here: http://forum.xda-developers.com/moto-x/moto-x-qa/unknown-app-flashing-toggling-wifi-t2672301
I believe it's related to wifi switching on and off, but have not found what app is causing the screen to flash.
I think it may be related to the OTA waiting to install, as it started happening around that time, but I'm not sure.
Yes! I had the minimizing problem also--it went away as soon as I disabled/froze the OTA app. It was horribly annoying! So glad that fixed it!
styndall said:
Yes! I had the minimizing problem also--it went away as soon as I disabled/froze the OTA app. It was horribly annoying! So glad that fixed it!
Click to expand...
Click to collapse
What was the name of the app which needed to be frozen? I have tried freezing all "updater" apps and it is still happening.
gchase23 said:
What was the name of the app which needed to be frozen? I have tried freezing all "updater" apps and it is still happening.
Click to expand...
Click to collapse
The "friendly" name is MotoOTA, not sure of the full name.
Yeah I have been delaying the updating app. That must be it. I'm waiting for my unlock code, should I just update to 4.2.2, or wait for unlock.
Sent from my XT1060 using Tapatalk
I can't say for sure that being on 4.4.2 fixed it, but I am on 4.4.2 now and it is not happening anymore.
I unlocked my bootloader and did the 4.4.2 SBF, unlocked and rooted. I installed probably 99% of the same apps (only ditched 1-2 that I never used anymore) and I am not having the flashing issue anymore.
Hard to tell for certain if the pending OTA was the cause, but it may have been.

[Q] Any Lollipop issues?

Does anyone know how to fix an issue where the screen never locks? It just shows the last app when the phone wakes up about half the time.
I have a Galaxy S5 unrooted and stock.
Haven't run into that but I'm having issues with random sleep of death and random reboots. Stock unrooted here as well. I've already done a cache clear and that seemed to work for about 24 hours but I just had another SOD.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
lathamc said:
Does anyone know how to fix an issue where the screen never locks? It just shows the last app when the phone wakes up about half the time.
I have a Galaxy S5 unrooted and stock.
Click to expand...
Click to collapse
I been having the same problem
lathamc said:
Does anyone know how to fix an issue where the screen never locks? It just shows the last app when the phone wakes up about half the time.
I have a Galaxy S5 unrooted and stock.
Click to expand...
Click to collapse
mcnaught82 said:
I been having the same problem
Click to expand...
Click to collapse
In settings, go to lockscreen > Secured Lock Time > Instantly. Thats how I fixed it.
amazingasian said:
In settings, go to lockscreen > Secured Lock Time > Instantly. Thats how I fixed it.
Click to expand...
Click to collapse
That doesn't fix the problem. I adjusted that setting as soon as I did the upgrade. It's a lollipop issue.
mcnaught82 said:
That doesn't fix the problem. I adjusted that setting as soon as I did the upgrade. It's a lollipop issue.
Click to expand...
Click to collapse
Was this listed under 'Lock screen'? I checked where the amazingasian stated, and couldn't find the option. That being said, it doesn't seem to be consistent enough to be a setting.
lathamc said:
Was this listed under 'Lock screen'? I checked where the amazingasian stated, and couldn't find the option. That being said, it doesn't seem to be consistent enough to be a setting.
Click to expand...
Click to collapse
Yes it's under lockscreen. To be able to see the setting, 1st u must select a lock screen type, not the regular swype screen. Then go back to the lock screen setting and the option will be available. But lime I said, doing that doesn't fix this issue. Yesterday I turned my screen on and off 3 times just to get it to lock.
mcnaught82 said:
Yes it's under lockscreen. To be able to see the setting, 1st u must select a lock screen type, not the regular swype screen. Then go back to the lock screen setting and the option will be available. But lime I said, doing that doesn't fix this issue. Yesterday I turned my screen on and off 3 times just to get it to lock.
Click to expand...
Click to collapse
Have you tried a lock screen from Play Store? That might solve the problem. I'm using Hi Locker currently, with no problems at all.
cmerlyn said:
Have you tried a lock screen from Play Store? That might solve the problem. I'm using Hi Locker currently, with no problems at all.
Click to expand...
Click to collapse
I haven't tried it, mostly because I actually like the look of the lock screen and its integration with the rest of the OS. I think it is more of a problem with the OS not recognizing that the screen has been turned off. Therefore, I think it is a problem that would affect all lock screens.
Could it be an issue with Smart Lock? I do have a smart device set up (the Sync system in my car), but the locking isn't being consistent in my car.
I am having an issue where the Samsung Keyboard crashes when used with some apps. Notably Facebook messenger. Anyone else notice this? Also, on occasion when opening the stock SMS app after unlocking the device, it automatically opens the bottom most conversation. I've cleared both data and caches for the apps. I am fresh install rooted lollipop the day it came out.
CAG-man said:
I am having an issue where the Samsung Keyboard crashes when used with some apps. Notably Facebook messenger. Anyone else notice this? Also, on occasion when opening the stock SMS app after unlocking the device, it automatically opens the bottom most conversation. I've cleared both data and caches for the apps. I am fresh install rooted lollipop the day it came out.
Click to expand...
Click to collapse
Try my new revised rooted 5.0 process which uses FlashFire. Much more accurate in regard to permissions and contexts.
muniz_ri said:
Try my new revised rooted 5.0 process which uses FlashFire. Much more accurate in regard to permissions and contexts.
Click to expand...
Click to collapse
Will do, I have been so busy lately, I did not even notice. Thank you.
my lollipop problems
Stock s5 with lollipop AT&T. Since update and even after cache clearing, I am suffering from extremely slow charging, too fast battery drain. Occasional sluggishness, and occasionally notifications don't work until phone unlocked.
I used muniz_ri's flash fire method keeping root which installs fresh and lollipop works flawlessly with no bugs, nothing broken. After install, google reinstalls your apps which many rediscover their stored settings on the internal sd. Most lollipop issues seem to be related to the stock update method or manual tibu restore... muniz fresh install lollipop is solid.
SoCalHTCFuze said:
I used muniz_ri's flash fire method keeping root which installs fresh and lollipop works flawlessly with no bugs, nothing broken. After install, google reinstalls your apps which many rediscover their stored settings on the internal sd. Most lollipop issues seem to be related to the stock update method or manual tibu restore... muniz fresh install lollipop is solid.
Click to expand...
Click to collapse
This makes me wonder then, because I was a fresh install with the original method Muniz had up. I only TiBu restored a few apps (none affected by my keyboard issue) and let everything else stay fresh. I am going to try the new method for the reasons Muniz pointed out to my prior post that listed the issues I had.
SoCalHTCFuze said:
I used muniz_ri's flash fire method keeping root which installs fresh and lollipop works flawlessly with no bugs, nothing broken. After install, google reinstalls your apps which many rediscover their stored settings on the internal sd. Most lollipop issues seem to be related to the stock update method or manual tibu restore... muniz fresh install lollipop is solid.
Click to expand...
Click to collapse
Totally agree. I also used the FF method and I have no problems what so ever with my phone. @muniz_ri came through again. Thanks.
Sent from my SAMSUNG-SM-G900A

Froze twice!!

Last night and today it completely froze had to press power and volume down to reboot removing swiftkey just to see if that is the cause anyone else with freezing issues.
No freezing issues here at all. Been using it for two days now. Maybe a restore will help?
my wife had to do this 4 times in 2 weeks, any idea what caused it, is it still happening to you, anyone else?
gingi999 said:
my wife had to do this 4 times in 2 weeks, any idea what caused it, is it still happening to you, anyone else?
Click to expand...
Click to collapse
It only happens when I install Swiftkey keyboard for some odd reason I use secure folder and I think Swiftkey doesn't play nice with secure folder let me know please.
Mine only did it while trying to get action memo to work with the incorrect version of s-notes.
pool_shark said:
Mine only did it while trying to get action memo to work with the incorrect version of s-notes.
Click to expand...
Click to collapse
That's odd as well I'm using Google g board and have no issues now
Had mine since the 19th of September with no freezes or reboots. You can boot into safe mode and if it doesn't freeze it's definitely something you've installed. If it freezes in safe mode I'd see about getting it replaced.
ggrant3876 said:
Had mine since the 19th of September with no freezes or reboots. You can boot into safe mode and if it doesn't freeze it's definitely something you've installed. If it freezes in safe mode I'd see about getting it replaced.
Click to expand...
Click to collapse
It was definitely switfkey that caused the freezing
Have been using mine since it came out with SwiftKey and never had a problem
BlUeChAoTiC said:
Have been using mine since it came out with SwiftKey and never had a problem
Click to expand...
Click to collapse
Do you use secure folder?
Maybe the fact that there are 2 Swiftkey apps that can cause the issue of freezing
Yes I use secure folder but not to often
mike28 said:
That's odd as well I'm using Google g board and have no issues now
Click to expand...
Click to collapse
No, it wasn't odd. When I used the correct version of s-notes action memo worked fine.
Action memo isn't supported anymore.
pool_shark said:
No, it wasn't odd. When I used the correct version of s-notes action memo worked fine.
Action memo isn't supported anymore.
Click to expand...
Click to collapse
Got cha as for me switfkey was the issue
Yes--Secure Folder has been freezing frequently on me. I am wondering if it is related to my Xfinity wifi or my NordVPN or strongSwan VPN. It seems to freeze less when I use 4G. Do you use those VPNs or wifi? Reply to [email protected]. Thank you

My first crash...

.... All I was doing was watching a YouTube video and the phone completely froze. Only way out of it was to press and hold the power button to force it to restart.
Even though your scenario is unfortunate I’m actually quite happy to hear that I’m not the only one who is experiencing crashing with this phone that tells me that it’s a manufacturer problem and hopefully more users will report on it thank you so much for reporting your issue with this phone.
Was this your first crash?
If so, I unfortunately believe that you have many more to come. The only good thing is when it crashes it doesn’t happen that often but for a brand-new phone it should be happening at all
Yes it was my first crash. I am just hoping firmwares will get better and better over time. I am Huawei fan. Had Mate 8, 9 and now 10.
Was just thinking, I was using a modded YouTube app. Surely if that would crash it would not bring the entire phone to a standstill?
tboy2000 said:
Yes it was my first crash. I am just hoping firmwares will get better and better over time. I am Huawei fan. Had Mate 8, 9 and now 10.
Was just thinking, I was using a modded YouTube app. Surely if that would crash it would not bring the entire phone to a standstill?
Click to expand...
Click to collapse
I am using a modded You Tube app as well. BUT, my latest crash happened when I tried to unlock my phone.
Phone was frozen, and then was greeted by the Huawei boot screen.
this phone facing few hiccups every now and then,
oftenly happen when i lock the screen with games still running,
when i try to unlock it later, it freeze for seconds, but managed to open after
sometimes games got killed and i need to force close it,
i think this is due to Oreo implementation as well,
huawei might still learn to take a grasp on EMUI 8,
hopefully it will get better
the same problem i have , non pro , non chinies rom and phone
I've had one crash. Was just trying to go to recents....
I've had no crashes whatsoever. I am running the Asian firmware.
I have Asians firmware too. Rather disturbing cause it is not my dd yet. That is, I'm not using much...
xT29c said:
I am using a modded You Tube app as well. BUT, my latest crash happened when I tried to unlock my phone.
Phone was frozen, and then was greeted by the Huawei boot screen.
Click to expand...
Click to collapse
Same here. Phone dies secretly. Only holding the power button puts it on, and you're greeted by huawei boot screen. I could lock phone, go to unlock 3 seconds later and its dead. Huawei boot screen greets me. Very random. 115 software on the pro version only. The non pro never did this
Anyone updated? Any more crashing? What firmware did you experience the crash? At xT29c, no more crashes for you since 118 update? Saw your thread
lawtq said:
Same here. Phone dies secretly. Only holding the power button puts it on, and you're greeted by huawei boot screen. I could lock phone, go to unlock 3 seconds later and its dead. Huawei boot screen greets me. Very random. 115 software on the pro version only. The non pro never did this
Anyone updated? Any more crashing? What firmware did you experience the crash? At xT29c, no more crashes for you since 118 update? Saw your thread
Click to expand...
Click to collapse
I have the non pro version. Since the update, I have not had the random crashing happen. But hard to say if its been fixed since the issue was sporadic to begin with. If it happens, I will report it. So far so good.
xT29c said:
I have the non pro version. Since the update, I have not had the random crashing happen. But hard to say if its been fixed since the issue was sporadic to begin with. If it happens, I will report it. So far so good.
Click to expand...
Click to collapse
Good. Thanks for the update
If you are watching you tube and it crashes it may be because you have had a message on FB messenger. This has been causing occasional crashes. Turn of your chat heads in FB messenger. Problem solved!!!
There seem to be a lot of bugs on BLA-L29 Build 127 causing crashes. So if anyone is running that, might be best to downgrade to 126 or wait for a new version.
Tattogirl said:
If you are watching you tube and it crashes it may be because you have had a message on FB messenger. This has been causing occasional crashes. Turn of your chat heads in FB messenger. Problem solved!!!
Click to expand...
Click to collapse
I'm getting constant crashes in YouTube. I don't even have messenger installed, so we can rule that out.
mwatson said:
I'm getting constant crashes in YouTube. I don't even have messenger installed, so we can rule that out.
Click to expand...
Click to collapse
What version are you on?
duraaraa said:
What version are you on?
Click to expand...
Click to collapse
i'm on 115 (c782)
Dec. 11th 2017 update.
Got another crash. First one since updated to FW Chinese 8.0.0.120 (SP2C00).
The crash happened after I tried playing a .RM video file in VLC media player. Admittedly, .RM files are absolute garbage file type. So, I credit that to the crash. But will report on anymore that may happen.
im on mate 10 lite and everything was smooth on emui 5.1 but when I updated it to 8.0 same thing happened it hangs and restarts countless times

Phone randomly reboots or powers off

Running latest stock firmware and at least once a day my phone reboots automatically. Auto restart is turned off. I have it on the table and next thing it just reboots. One time this week it turned off completely. Has anyone else experienced this and or know of a solution? Thanks
I cannot confirm anything you describe. It's either caused by a bad or disabled application or possibly faulty hardware. Test your phone at Safe Mode to see if the restarts stop. If so, you need to find out which app is causing it.
Fix an Android device that's restarting or crashing - Android Help
Try the following steps if your phone has any of these problems: Randomly reboots or restarts Shuts down without restarting Restarts constantly: Go to the Advanced troubleshooting section.
support.google.com
Why Does Android Randomly Restart? - Technipages
I provide a list of things you can try if your Android device seems to randomly restarts for no apparent reason.
www.technipages.com
hallo dare said:
Running latest stock firmware and at least once a day my phone reboots automatically. Auto restart is turned off. I have it on the table and next thing it just reboots. One time this week it turned off completely. Has anyone else experienced this and or know of a solution? Thanks
Click to expand...
Click to collapse
Can confirm. It happens to me as well. Not everyday. It is completely random. Happened twice today. After I charged it. Don't know if charging it is connected somehow to the issue. Every android phone I buy just has some odd quirks. No more. After this one I'm done. You barely see any problems like this with an iPhone.
hallo dare said:
Running latest stock firmware and at least once a day my phone reboots automatically. Auto restart is turned off. I have it on the table and next thing it just reboots. One time this week it turned off completely. Has anyone else experienced this and or know of a solution? Thanks
Click to expand...
Click to collapse
You using a SD card? If so try pulling it.
If you did any firmware update flashes since getting it, factory reset.
At least clear the system cache...
A hard reset may also get it.
@hallo dare
@mehigh95
Then check your Android System WebView version according this article:
Here's how to fix those mysterious Android WebView crashes
Download it from the Play Store or APK Mirror now
www.androidpolice.com
Thanks to all for the replies. Something i have noticed (and i hope i don't jinx myself now) is that since i turned off the "auto optimise daily" feature, i haven't had a single reboot or power off.
hallo dare said:
Thanks to all for the replies. Something i have noticed (and i hope i don't jinx myself now) is that since i turned off the "auto optimise daily" feature, i haven't had a single reboot or power off.
Click to expand...
Click to collapse
Yeah leave that junk turned off... power management is known to cause erratic behavior as well.
How it's going with the random reboots? Do you still have a problem or turning off "auto optimise daily" fixed it?
lanant said:
How it's going with the random reboots? Do you still have a problem or turning off "auto optimise daily" fixed it?
Click to expand...
Click to collapse
It still happens.
mehigh95 said:
It still happens.
Click to expand...
Click to collapse
This is not normal behavior.
If it's under warranty now might be the time... at least get the documentation started.
Have you cleared the system cache?
Try in Safe Mode as pointed it maybe a 3rd party apk; power management apps and 3rd party launchers are prime candidates. Anything that runs in the background when the screen is off.
Factory reset time...
If that doesn't get try replacing the sim card and removing the SD card if any.
If you still can't find it try reflashing the firmware.
It maybe a hardware failure... and intermittent ones can be the hardest to track down.
lanant said:
How it's going with the random reboots? Do you still have a problem or turning off "auto optimise daily" fixed it?
Click to expand...
Click to collapse
I think it actually turned out to be Nova launcher causing the problem. I uninstalled it and turned back on auto optimise on Saturday and i haven't had a reboot since.
hallo dare said:
I think it actually turned out to be Nova launcher causing the problem.
Click to expand...
Click to collapse
Nova launcher premium or free and what version?
I'm using Nova Prime, I haven't noticed any reboots but there has been occasions where the fingerprint scanner was switched back to code unlock like it had just booted up. I'll check up time if it happens again.
Latest free from Play store. 6.2.18.
I might try amd reinstall it later to see if the issue reoccurs, but there has been no reboots since i uninstalled it thankfully.
_jis_ said:
Nova launcher premium or free and what version?
Click to expand...
Click to collapse
3mel said:
there has been occasions where the fingerprint scanner was switched back to code unlock like it had just booted up.
Click to expand...
Click to collapse
This is normal security behaviour in Android and it happens every few days. It has nothing common with used launcher.
hallo dare said:
Latest free from Play store. 6.2.18.
I might try amd reinstall it later to see if the issue reoccurs, but there has been no reboots since i uninstalled it thankfully.
Click to expand...
Click to collapse
Ok, was it configured from scratch or via imported configuration from previous phone?
hallo dare said:
Latest free from Play store. 6.2.18.
I might try amd reinstall it later to see if the issue reoccurs, but there has been no reboots since i uninstalled it thankfully.
Click to expand...
Click to collapse
Might want to quit while you're ahead. A buggy 3rd party launcher is a sure fire way to crash and burn a Android OS. Boot looped twice by one on my stock Note 10+.
Take any noticable instability seriously...
blackhawk said:
Might want to quit while you're ahead. A buggy 3rd party launcher is a sure fire way to crash and burn a Android OS. Boot looped twice by one on my stock Note 10+.
Take any noticable instability seriously...
Click to expand...
Click to collapse
No doubt you're absolutely right about that, but on the other hand, with the Nova launcher, it's not normal behavior. Nova is rock solid, I've used it for years on various devices, and there's never been a problem.
_jis_ said:
No doubt you're absolutely right about that, but on the other hand, with the Nova launcher, it's not normal behavior. Nova is rock solid, I've used it for years on various devices, and there's never been a problem.
Click to expand...
Click to collapse
While I found that it's not better than the native One UI launcher, Nova Launcher didn't boot loop my 10+ into oblivion... lol, a definite plus.
What I found was it was slower and that I lost some features I liked with One UI. It used a lot more battery but some of that was due to tweaking it, but even when I wasn't adjusting it's settings it's battery usage was high. One UI unlike some of Sammy's past launchers is a fast and very stable launcher... hard to beat.
Samsung's are very customizable in their stock configuration, other makes not near as much so.
So yeah I get why you might want use a 3rd party launcher and Nova is at the top of the candidates. Not being at the mercy of every new flavor of OS and native launcher is also more harmonious and productive... so yeah, I get it.
I don't use Nova launcher and I have random reboots. What I' ve noticed is that the reboots were happening when I wasn't using the phone for a while. Also when the phone turned back on an application was active in notification curtain. In the beginning it was TuneIn although I had it force stopped from settings everytime I was using it. After I uninstalled it I didn't had any incident for quite a while. Two days ago I had a lot of reboots in a day. The app working after the reboots was always Samsung Accessory Service, I have Galaxy Watch 3 also. My guess is that the UI is trying to kill an app and it crashes. When I find some time I 'll try a factory reset with fresh install cause my current set up is based on settings from my previous phone (LH V30).

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