Very Bizarre Caller ID problem - Sprint Samsung Galaxy Note 8 Questions & Answers

I am having a very frustrating problem with my Note 8. If someone calls me from a phone with a blocked number but dials *82 (to unblock their number) it still shows the incoming number being "Restricted".
I don't have this issues with any other Sprint phone on my account. From the same landline dialing *82 reveals the number in Caller ID on the other phones.
Does anyone have any idea what the heck is going on and how to get this to work right?

Just got this problem solved with Sprint tech support. Posting the solution for the benefit of anyone who has the problem in the future and comes across this thread.
I guess I had a trial of the Premium Caller ID running and that can make manually unblocked numbers still appear to be blocked. Sprint turned it off and now I can see the caller ID when the caller uses *82 to unblock their number.

Related

anyone with AT&T, and sim contacts. caller ID problem

i have a problem where only a small amount of the people that call me actually show the ID. everyone will display the number, but not everyone will display the name.
ive done multiple rom flashes.
multiple radio flashes.
anyone had this problem?
This happens to me. I found out it is because the caller ID will only find the contact if you have the persons area code in the contact number. Same happens if you dial a number and don't put the area code, it won't put the perons name you are calling on the screen.
Anyone found a way around this?

Voicemail Number? Is it my cell phone number? or is it a weird one?

Ok in my speed dial i have a Voicemail number.. its a weird number, like a 772 area code number, When i call it goes to my voicemail.. Why? whos number is this (772)??
my Telephone number is a (305) number..
I am comming from sprint and my voicemail number was MY cell phone number in order to get to my voicemail.
Do i edit my option and change the number to call my cell phone number (305)???
OR do i keep the (772) number?? I am confused...? Either number i call it goes into my voicemail...
Ok, get this, when I go into my phone Settings > Services > Voice Mail and Text Messages... The numbers there are weird.. the voicemail is that (772) and the Text messages Service center is a weird (312) number.. Why??
that's normal for most US carriers now. If you call that number from a landline youwill see it takes you into the vmail system so you can retrieve your messages from a landline. It's going to be a different number depending upon what area you are in. Mine is 619-204-0806 and I use the phon ein 760 area code. 619 is probably San Diego and I live in the Palm Springs area which is a few hours away.
Oh Ok, I got it.. ... So should I just change the number under phone Settings to MY cell number? or keep that weird 772 number??
What do you think???
Also, I set up a password to my Voicemail, But when i call my voicemail from my Cell phone it doesnt ask for it, When I call that Weird (772) number from a land phone, it does ask for it..
Is there a way to get a password from my cell phone too??
Thank you
Kepela523 said:
Oh Ok, I got it.. ... So should I just change the number under phone Settings to MY cell number? or keep that weird 772 number??
What do you think???
Also, I set up a password to my Voicemail, But when i call my voicemail from my Cell phone it doesnt ask for it, When I call that Weird (772) number from a land phone, it does ask for it..
Is there a way to get a password from my cell phone too??
Thank you
Click to expand...
Click to collapse
leave the 772 number, it's correct.
when you call in via the cell phone will never ask you for a password, it assumes that it's safe to allow the caller into vmail because they are calling from the cell number associated with vmail box. If you call from a landline, then it prompts the caller for a password.
Now, if I rememebr right (I was just playing around with this a few weeks ago), on ATT you can setup the vmail box to prompt for password from the cellphone also. Youwould need to go thru the vmail account options and see if there is an option for this. If you are on ATT I believe it's possible.
From prior experience in working for that POS company with that general vmail number you get charged minutes. But if u put in your own number as the vmail number it counts as mobile to mobile. Have fun!
triplehtown said:
From prior experience in working for that POS company with that general vmail number you get charged minutes. But if u put in your own number as the vmail number it counts as mobile to mobile. Have fun!
Click to expand...
Click to collapse
wow good point, especially now that they give out m2m air time a lot more then before. I've got unlimited m2m so that makes sense for me to change it. I already switched mine....
smittyofdhs said:
wow good point, especially now that they give out m2m air time a lot more then before. I've got unlimited m2m so that makes sense for me to change it. I already switched mine....
Click to expand...
Click to collapse
Yup yup, I used to change it over for customers that were cool automatically
triplehtown said:
Yup yup, I used to change it over for customers that were cool automatically
Click to expand...
Click to collapse
you the man....
I bet most users don't know this and never even clue in when reviewing their bill....

Caller ID Question:

I have a question regarding Caller ID.
Over the years with CallerID feature I always thought that caller's name & phone number would display even if it is not in my contact list. It would only show the phone number of the caller. That is how it has been ever since I had cellphone.
Previously I had HTC Magic and even that phone would only display the phone number only for callers that was not in my list.
Now not too long ago I purchased a Bell's Samsung Galaxy S i9000 which was rooted and already had JPK running. I currently have it running on Rogers Wireless Network. Sure enough even with this phone only callers' number would display.
Few days ago I actually flashed back to the stock firmware for this phone, which is JH2 firmware. I was suprised to see that phone would now display the name of the caller! +obviously the number, even if it was not listed on my contacts! (I actually received a call from wrong number). What is more shocking? was that I used my Skype(PC) to do a test call and as usually it would display with funny phone numbers like 01234567, etc... BUT! it literally displayed my Skype(PC)'s user name !!
So my question is, what is required to display the unknown callers name? and not just the number as usual?
I am sure it is not hardware based but up to the phone's operating system?
Could someone explain this to me?
Thank you.
Firmware aside
one thing i do know, is that there are 2 Caller ID services now in day in all Canadian/USA telcos (not sure about internationals)
the standard old caller ID if paid or included in your plan, you will always get the phone number of the person calling you, unless the dialing person brocked it.
the NEW caller ID which is usually an extra fee to enable or included in your plan, will show your the caller ID name (even if it's not in your address book) if it's not broked
so from your experiment, it appears that some firmwares are missing the support for the NEW caller ID feature

[Q] Incoming (old-school) Caller ID Name on community ROM?

Hi folks,
I was using Cyanogenmod on my previous phone, a Samsung Galaxy S Relay (QWERTY slider). With CM, along with paying T-Mo $3 a month for the Incoming Caller ID Name service, I was able to see the names of people calling from unfamiliar numbers. As in, the old-school Caller ID like we've had on landlines for decades.
I've had my T-Mo Nexus 6 for a few days outside the return period. I'm still on the stock OS. I just figured out that when unfamiliar numbers call, I don't see the incoming Caller ID Name. I checked with T-Mo Tier 2 tech support. They say that according to Motorola's website, the Nexus line doesn't support incoming Caller ID Name. Period.
I wanted to ask if anyone is using a community Rom on a Nexus phone (hopefully a Nexus 6), and is successfully seeing incoming Caller ID Name, along with subscribing to that service from their carrier? Preferably OmniROM or Cyanogenmod.
This phone has "Google Caller ID", which I find to be pretty much useless. If a business is listed on Google Places, the phone displays their name when they're calling. Or if an individual with a Google account who has confirmed their phone with that account calls, it shows their name. I'm most interested in seeing the name of unfamiliar individuals who are calling, as I run my own service business and post my phone number online. Granted, a lot of times it will just say "Verizon wireless caller" or "wireless caller" whatever, but that's still helpful when I'm trying to distinguish new/unfamiliar numbers.
I'm trying to escalate to a manager with T-Mobile retentions to get them to take the phone back. I've been with them for 8 years. The rep at the store who sold me the phone, said that incoming Caller ID Name would work on this phone. He transferred the service over from my old phone, since I am grandfathered into that service for $3 a month. The first level T-Mo retentions rep I spoke with tonight offered three useless suggestions. She suggested installing a 3rd party app, but those just do the same thing that Google Caller ID does, they look up the incoming number online. True incoming Caller ID Name has to be integrated into the dialer. She also suggested trying to sell the phone, but of course I can't do that since I'm on a payment plan for it, so it's not unlocked. And she suggested I could trade it in and get something else - for a whopping $311 for a 3-week old 64gb phone that I bought for $700. So I'd still owe them $389 on it at $29 a month, plus the cost of the new phone. No thanks, frackers!
If I can get incoming Caller ID Name working with a community Rom, I may just pay off the phone and switch to Project Fi.
Thanks!

Caller ID - Location

The other day I received a couple of calls from numbers I'm not familar with. When the calls came in, only the number was shown on the incoming call screen. Later I noticed in my call log that those numbers show a state in the log. Although it's only a state it is better than nothing. Why does it not show this info when the call is incoming? Is there a way to change this? I did not find any caller ID settings.
shouren04 said:
The other day I received a couple of calls from numbers I'm not familar with.
Click to expand...
Click to collapse
I am using a 920I on AT&T on firmware for XSP. When I get a call from a number I do not have stored it shows what state the call is coming from. I do not know of a setting to change this.

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