It started as soon as I received a phone call from my brother and we were in the middle of a conversation when the phone suddenly goes off. I tried to restart it, I even removed the battery and replaced it but when I press the power button I get the initial boot sequence showing the htc logo and then the phone would just go of. I thought that maybe the battery is low but when I plug it to a power outlet it keeps trying to boot but keeps switching off and it just does this over and over.
Please I don't know if anyone has encountered this problem before, I really don't know what to do.
scently said:
It started as soon as I received a phone call from my brother and we were in the middle of a conversation when the phone suddenly goes off. I tried to restart it, I even removed the battery and replaced it but when I press the power button I get the initial boot sequence showing the htc logo and then the phone would just go of. I thought that maybe the battery is low but when I plug it to a power outlet it keeps trying to boot but keeps switching off and it just does this over and over.
Please I don't know if anyone has encountered this problem before, I really don't know what to do.
Click to expand...
Click to collapse
Try a Hard Reset using the device buttons:
1. With the phone off. If it’s frozen or unresponsive, pull then replace the battery.
2. Press and hold the Volume Up and Volume Down buttons and power the phone back on.
3. Continue to hold Volume Up and Volume Down until a factory reset screen appears.
Hope this helps!
weepatc said:
Try a Hard Reset using the device buttons:
1. With the phone off. If it’s frozen or unresponsive, pull then replace the battery.
2. Press and hold the Volume Up and Volume Down buttons and power the phone back on.
3. Continue to hold Volume Up and Volume Down until a factory reset screen appears.
Hope this helps!
Click to expand...
Click to collapse
But this ill wipe out all my data and I don't know how to back up on windows phone.
scently said:
But this ill wipe out all my data and I don't know how to back up on windows phone.
Click to expand...
Click to collapse
At the moment you've lost all your data anyway!!!!
weepatc said:
At the moment you've lost all your data anyway!!!!
Click to expand...
Click to collapse
Well I just did that but the problem persist. I should note that occasionally it does complete its boot up and I can use the phone but it can go off at any time and once it does this, i cannot get it to completely boot up. Once it attempts a boot up and goes off I cannot even restart it by pressing the power button until I replace the battery or plug it into a power socket or the computer at which point it will just keep booting up and shutting down.
Something far wrong there. Get a replacement device.
Sent from my HTC HD7 using Board Express
weepatc said:
Something far wrong there. Get a replacement device.
Sent from my HTC HD7 using Board Express
Click to expand...
Click to collapse
I think I've fixed it, I flashed my phone and it seems to be working again. Thanks for your help though
Glad to hear you got a result ;-)
Sent from my HTC HD7 using Board Express
ya I had same issue... (random reboots and then changes not saved). Flashed the phone and all was good.
HD7 stuck in boot screen
scently said:
I think I've fixed it, I flashed my phone and it seems to be working again. Thanks for your help though
Click to expand...
Click to collapse
PaullikesWINMO said:
ya I had same issue... (random reboots and then changes not saved). Flashed the phone and all was good.
Click to expand...
Click to collapse
Hi, I have got the same problem on my HD7 and I am completely noob to many new words Goldcard, jailbroken, etc. Would you please advise me exactly what you did (i mean flahing procedure) and really appriciate any help.
Well if you have got an O2 HD7, then I would advise you to get one of the O2 ROMS from ansar, download it then press and hold the volume down button when booting up your device, connect the phone to your pc and start the app. More instructions in the HD7 development thread.
There's nothing wrong the phone. Don't hard reset or flash it. It happens from time to time, just give it some time and eventually you will see a battery icon appear. Then after awhile it will boot up.
Again, do not flash or hard reset just be patient. I believe it just needs to drain all the way down as it doesn't have enough power to fully boot.
Not booting up
Hi,
My T Mobile hd7 is been restarting after it shows the htc logo..It was all of a sudden after i connected to my pc this happened ...Tried to flash it with ansar tmobile update..problem persists...Dont knw how to use goldcard..please help me out..
Thank u and Best Regards
Hi guys,
The following problem has taken me litterally DAYS of reading XDA, trying everything I could, but still no solution. Googling and searching this forum didn't help either, and it's totally weird.
It's a Samsung Galaxy S GT-I9000, on which were installed, almost two years ago, the ClockWorkMod recovery, Darky's ROM, Froyo, and everything was fine for months. Then, one day, out of nowhere, it switched off, without notice. Impossible to switch it on again! I remembered having seen some strange battery behavior few days before, like falling from 80% to 30% with no reason, so I thought of a battery issue. I plugged it for a full night. In the morning, I was able to boot it, but not easily, and all apps were crashing: during boot, or when launched manually. Yes, all I tried were crashing! Then, the phone became fully not bootable: press the power button, the screen shows "Samsung GT-I9000", then switches off...
I ordered a new battery: same result.
A guy from a phone repair store told me to plug the phone, and keep the power button down for 2 minutes: after this, I could reboot the phone, and thus, wipe data (factory reset). But it didn't help.
After "playing" a bit with it, I realized that the problem is:
the phone won't boot if an external source of power is not connected (as said above, white text shows, then the phone "dies")
if started with power cord/usb, the phone will work fine, all the time
if started with power cord/usb, and the external power source removed once the phone is booted, the phone will work fine, UNTIL the screen goes black for power saving mode or by pressing pwoer button, after which, within seconds, you can't open the phone anymore. I mean: if you press the start/power button immediately after the screen goes black, the screen goes on again, and the phone is ok. If you wait for few seconds, it's over, you can't do anything, and have to reboot the phone. This said, the phone doesn't vibrate, so I suppose it's not really off. But then... what is this state??
I really tried my best: updated to GB2.3.6, bricked my phone trying to re-install the CWM and having a bootloop, installed and used Odin and Heimdall, reverted to stock kernel, etc, etc, etc.
I feel sorry to bother you guys, I was really convinced that with the incredibly huge amount of data, how-tos, explanations, etc. I would manage to get rid of this, but this problem, though I don't really think it's hardware (but maybe it is?) stayed across so many kernels, roms, etc. that it's killing me!
For the record:
Model number: GT-I9000
Micro-software (?): 2.3.6
Baseband: I9000XXJW4
Kernel: 2.6.35.7-I9000XWJW7-CL1125830 [email protected] #2 (problem was the same with [email protected] #2)
Version number: GINGERBREAD.XXJW4
Any help would be greatly appreciated, considering that a wireless phone that needs to be wired is a little bit of an issue... :laugh:
Thanks in advance !
Marc_B_ said:
Hi guys,
The following problem has taken me litterally DAYS of reading XDA, trying everything I could, but still no solution. Googling and searching this forum didn't help either, and it's totally weird.
It's a Samsung Galaxy S GT-I9000, on which were installed, almost two years ago, the ClockWorkMod recovery, Darky's ROM, Froyo, and everything was fine for months. Then, one day, out of nowhere, it switched off, without notice. Impossible to switch it on again! I remembered having seen some strange battery behavior few days before, like falling from 80% to 30% with no reason, so I thought of a battery issue. I plugged it for a full night. In the morning, I was able to boot it, but not easily, and all apps were crashing: during boot, or when launched manually. Yes, all I tried were crashing! Then, the phone became fully not bootable: press the power button, the screen shows "Samsung GT-I9000", then switches off...
I ordered a new battery: same result.
A guy from a phone repair store told me to plug the phone, and keep the power button down for 2 minutes: after this, I could reboot the phone, and thus, wipe data (factory reset). But it didn't help.
After "playing" a bit with it, I realized that the problem is:
the phone won't boot if an external source of power is not connected (as said above, white text shows, then the phone "dies")
if started with power cord/usb, the phone will work fine, all the time
if started with power cord/usb, and the external power source removed once the phone is booted, the phone will work fine, UNTIL the screen goes black for power saving mode or by pressing pwoer button, after which, within seconds, you can't open the phone anymore. I mean: if you press the start/power button immediately after the screen goes black, the screen goes on again, and the phone is ok. If you wait for few seconds, it's over, you can't do anything, and have to reboot the phone. This said, the phone doesn't vibrate, so I suppose it's not really off. But then... what is this state??
I really tried my best: updated to GB2.3.6, bricked my phone trying to re-install the CWM and having a bootloop, installed and used Odin and Heimdall, reverted to stock kernel, etc, etc, etc.
I feel sorry to bother you guys, I was really convinced that with the incredibly huge amount of data, how-tos, explanations, etc. I would manage to get rid of this, but this problem, though I don't really think it's hardware (but maybe it is?) stayed across so many kernels, roms, etc. that it's killing me!
For the record:
Model number: GT-I9000
Micro-software (?): 2.3.6
Baseband: I9000XXJW4
Kernel: 2.6.35.7-I9000XWJW7-CL1125830 [email protected] #2 (problem was the same with [email protected] #2)
Version number: GINGERBREAD.XXJW4
Any help would be greatly appreciated, considering that a wireless phone that needs to be wired is a little bit of an issue... :laugh:
Thanks in advance !
Click to expand...
Click to collapse
That's a very strange problem... let's try something, remove the battery, sim card and sd card and hold the power button for 1-2 minutes, btw when the screen is off, is really the phone off or just the screen? did you try to make a call to your phone when the screen is off?
timberman4444 said:
That's a very strange problem... let's try something, remove the battery, sim card and sd card and hold the power button for 1-2 minutes, btw when the screen is off, is really the phone off or just the screen? did you try to make a call to your phone when the screen is off?
Click to expand...
Click to collapse
Hi timberman thanks for the answer!
You're very right: I totally forgot to say that what initially allowed me to restart my phone "regularly" was this procedure of pressing the power button for 2 minutes (hint given by a man from a repair shop). Before this, I couldn't (kind of a bootloop).
It's a very good question! I don't think the phone is really off in fact, because there isn't this vibration saying the phone turned off... Let me try to call it!
F..k! I was redirected right away to the voicemail... so... phone was off
I'm starting to think it's an harware issue... I reinstalled lots of ROMs, kernel, etc. Same ****...
Any idea?
Marc_B_ said:
Hi timberman thanks for the answer!
You're very right: I totally forgot to say that what initially allowed me to restart my phone "regularly" was this procedure of pressing the power button for 2 minutes (hint given by a man from a repair shop). Before this, I couldn't (kind of a bootloop).
It's a very good question! I don't think the phone is really off in fact, because there isn't this vibration saying the phone turned off... Let me try to call it!
F..k! I was redirected right away to the voicemail... so... phone was off
I'm starting to think it's an harware issue... I reinstalled lots of ROMs, kernel, etc. Same ****...
Any idea?
Click to expand...
Click to collapse
Hi mark, i'm totally out of ideas for your problem... anyway, maybe you read mi answer wrong, in your post you say that the guy in the repair shop tell yo to press the power button with THE PHONE PLUGGED IN, but what i say is press the power button 2 minutes WITHOUT BATTERY, btw i keep thinking about this.. if any idea comes to my mind i tell you.
Hi again, try to play a song and turn the screen off to see what happens.
Sent from my GT-I9000 using xda app-developers app
timberman4444 said:
Hi mark, i'm totally out of ideas for your problem... anyway, maybe you read mi answer wrong, in your post you say that the guy in the repair shop tell yo to press the power button with THE PHONE PLUGGED IN, but what i say is press the power button 2 minutes WITHOUT BATTERY, btw i keep thinking about this.. if any idea comes to my mind i tell you.
Click to expand...
Click to collapse
Hi! Answering is already nice
I tried the button pressed for 2 minutes without battery: didn't change anything.
I tried playing a sound: MAN, YOU'RE A GENIUS!!! Launching the music, then forcing the screen off with power button lets the music play, and OF COURSE, I can reactivate the screen by pressing the home button. The screen goes off normally again after few seconds, but the music is still playing, etc. So, as long as the music goes, the bug doesn't happen!
Other hints:
For some time already, when I was removing the phone from my ear after a call, quite often, the screen was staying off, and I had to press a lot of buttons to have it on again, and be able to close the call
The moment where it crashes when booting without power is the very INSTANT where the initial white text (Samsung Galaxy S) goes brighter. So, if you unplug the power cord just after this, the boot ends normally. In summary, something happens at boot just after screen brightness changes which is the same thing happening when the screen goes off for power saving. All this, only when no external power is plugged.
Hehe, we (you) are making progress
Marc_B_ said:
Hi! Answering is already nice
I tried the button pressed for 2 minutes without battery: didn't change anything.
I tried playing a sound: MAN, YOU'RE A GENIUS!!! Launching the music, then forcing the screen off with power button lets the music play, and OF COURSE, I can reactivate the screen by pressing the home button. The screen goes off normally again after few seconds, but the music is still playing, etc. So, as long as the music goes, the bug doesn't happen!
Other hints:
For some time already, when I was removing the phone from my ear after a call, quite often, the screen was staying off, and I had to press a lot of buttons to have it on again, and be able to close the call
The moment where it crashes when booting without power is the very INSTANT where the initial white text (Samsung Galaxy S) goes brighter. So, if you unplug the power cord just after this, the boot ends normally. In summary, something happens at boot just after screen brightness changes which is the same thing happening when the screen goes off for power saving. All this, only when no external power is plugged.
Hehe, we (you) are making progress
Click to expand...
Click to collapse
Hi again, it seems like your phone is unable to exit the deep sleep mode or something like that so, let`s try another thing, in ICS or JB there´s an option in the developer option settings that unfortunately is not present in gingerbread roms, so, you can try to switch to a ICS/JB rom and go to settings-developer options and disable the "PM sleep mode" let`s see what happens then
timberman4444 said:
Hi again, it seems like your phone is unable to exit the deep sleep mode or something like that so, let`s try another thing, in ICS or JB there´s an option in the developer option settings that unfortunately is not present in gingerbread roms, so, you can try to switch to a ICS/JB rom and go to settings-developer options and disable the "PM sleep mode" let`s see what happens then
Click to expand...
Click to collapse
I tried to install ICS, with a GREAT tutorial found here: http://forum.xda-developers.com/showthread.php?t=1494493 Sadly, the phone reboots after installing the ICS kernel, and then doesn't work anymore, I had to reinstall the Gingerbread (I tried twice).
Last news: I let the phone play music (sound muted!!) for about 12 or 18h: all was fine! So I decided to pause the music, and see what happens. Boom ((c) Steve Jobs)!! The screen went black, and phone was "dead". I was expecting this, so no panick, I put back my SIM card, my SD card, and tried to reboot, with power cord plugged: it boots until the screen shows the small loader animation, then the empty battery image, but then goes black again, instead of showing the charging battery!! Download mode is still available, so I'll try to reflash the kernel, say.
It's like if each time screen was put black, phone was dying.
I can't stress enough how I appreciate your help: even if we can't save my phone, it's very pleasant to be able to TRY things. Thanks man!! :good:
Update: I reinstalled all... and it's not, even with power cord in, going further than the "Samsung Galaxy S" white text. The moment this picture disappears from screen, phone is dead. For good this time ?
Marc_B_ said:
I tried to install ICS, with a GREAT tutorial found here: http://forum.xda-developers.com/showthread.php?t=1494493 Sadly, the phone reboots after installing the ICS kernel, and then doesn't work anymore, I had to reinstall the Gingerbread (I tried twice).
Last news: I let the phone play music (sound muted!!) for about 12 or 18h: all was fine! So I decided to pause the music, and see what happens. Boom ((c) Steve Jobs)!! The screen went black, and phone was "dead". I was expecting this, so no panick, I put back my SIM card, my SD card, and tried to reboot, with power cord plugged: it boots until the screen shows the small loader animation, then the empty battery image, but then goes black again, instead of showing the charging battery!! Download mode is still available, so I'll try to reflash the kernel, say.
It's like if each time screen was put black, phone was dying.
I can't stress enough how I appreciate your help: even if we can't save my phone, it's very pleasant to be able to TRY things. Thanks man!! :good:
Update: I reinstalled all... and it's not, even with power cord in, going further than the "Samsung Galaxy S" white text. The moment this picture disappears from screen, phone is dead. For good this time ?
Click to expand...
Click to collapse
you tried to install the rom on the recovery instead of odin?
timberman4444 said:
you tried to install the rom on the recovery instead of odin?
Click to expand...
Click to collapse
Hi! No, I didn't, I used Odin. But now, I can't try anything anymore The only "results" I can get from this phone are:
- enter download mode and update from Odin (maybe from Heimdall, too, but I didn't check)
- reboot until the first moment the screen goes black, after which, the phone becomes fully unresponsive
Marc_B_ said:
Hi! No, I didn't, I used Odin. But now, I can't try anything anymore The only "results" I can get from this phone are:
- enter download mode and update from Odin (maybe from Heimdall, too, but I didn't check)
- reboot until the first moment the screen goes black, after which, the phone becomes fully unresponsive
Click to expand...
Click to collapse
so, you can`t install any rom at the moment?
timberman4444 said:
so, you can`t install any rom at the moment?
Click to expand...
Click to collapse
I can! I can install any kernel, or ROM, trhough Odin, but I can't boot at all... Except if someone has a magical trick, I would say it smells like coffin...
Marc_B_ said:
I can! I can install any kernel, or ROM, trhough Odin, but I can't boot at all... Except if someone has a magical trick, I would say it smells like coffin...
Click to expand...
Click to collapse
Pretty bad signals there.. i think you should go to a repair shop or buy another device
timberman4444 said:
Pretty bad signals there.. i think you should go to a repair shop or buy another device
Click to expand...
Click to collapse
Sadly, yes... thanks for helping however !
Hey guys,
So I have had my One more than a year, never root, never install any mod in it, just simple, daily use. It worked well till last night when some weird thing happened:
- At first, the Back, Home and HTC buttons keep flashing along with the screen. When I unlock my screen pass lock and go to the home screen, it showed a notification like "To restart the phone, keep pushing the power button for (x) second" with x is the count down number. After that, the phone is automatically rebooting, then the problem happen again.
- After a few times, I manage to shut it down properly then turn the phone up. As I notice, as long as I doing something with the phone such as calling somebody or checking facebook or simply sliding the home screen, thing is normal. But as I stopped using it, that weird notification pop up again
- The phone keep restarting after that, again and again. Sometime it boot successful, but when Im go to the home screen, the notification shows up and my phone restarts again. As I couldnt turn off my phone, it is drained and out of battery.
- This morning, I put the cable in and try to charge it, and My One now stuck at the first HTC logo screen then restarting and then stuck again. That looping process is drive me crazy. As I try to pull out the cable, the phone is not working (Obviously) since it is out of battery.
- As I hold down Power and Volume down, I can enter bootloader screen. I saw a "locked" banner and cannot navigate through the menu and can not press Fastboot or anything. After 2-3 seconds, the phone is shut down and keep looping.
Long story shot, can anybody tell me how to fix this. As I have a lot of pictures that havent been backed up, I really appreciate if I can keep everything without doing a factory reset. Oddly enough, I cant even do a factory reset since the bootloader is not working.
Please help.
Have you tried a factory reset?
On boot, bottom down n power will take u to fastboot.
You can do a factory reset from there.
HTC sync can save your stuff.
Sent from my HTC One_M8
mashk said:
Have you tried a factory reset?
On boot, bottom down n power will take u to fastboot.
You can do a factory reset from there.
HTC sync can save your stuff.
Sent from my HTC One_M8
Click to expand...
Click to collapse
As I mentioned above, I can hardly do anything from that fastboot screen. Up, down and power button is not working as I cannot navigate to recovery or factory reset. Even pushing power button wont do.
When I connect the phone to PC, nothing happen. It is because the phone is out of battery i suppose?
The problem is when I start to charge the phone, it will keep looping. But if I dont, the phone is death and I cant do anything.
I honestly dont know. I suspect you have
Fast boot selected under Settings>power.
You've got to try till you can get into fastboot otherwise send it for repairs.
Sent from my HTC One_M8
evelucife said:
Hey guys,
So I have had my One more than a year, never root, never install any mod in it, just simple, daily use. It worked well till last night when some weird thing happened:
- At first, the Back, Home and HTC buttons keep flashing along with the screen. When I unlock my screen pass lock and go to the home screen, it showed a notification like "To restart the phone, keep pushing the power button for (x) second" with x is the count down number. After that, the phone is automatically rebooting, then the problem happen again.
- After a few times, I manage to shut it down properly then turn the phone up. As I notice, as long as I doing something with the phone such as calling somebody or checking facebook or simply sliding the home screen, thing is normal. But as I stopped using it, that weird notification pop up again
- The phone keep restarting after that, again and again. Sometime it boot successful, but when Im go to the home screen, the notification shows up and my phone restarts again. As I couldnt turn off my phone, it is drained and out of battery.
- This morning, I put the cable in and try to charge it, and My One now stuck at the first HTC logo screen then restarting and then stuck again. That looping process is drive me crazy. As I try to pull out the cable, the phone is not working (Obviously) since it is out of battery.
- As I hold down Power and Volume down, I can enter bootloader screen. I saw a "locked" banner and cannot navigate through the menu and can not press Fastboot or anything. After 2-3 seconds, the phone is shut down and keep looping.
Long story shot, can anybody tell me how to fix this. As I have a lot of pictures that havent been backed up, I really appreciate if I can keep everything without doing a factory reset. Oddly enough, I cant even do a factory reset since the bootloader is not working.
Please help.
Click to expand...
Click to collapse
looks like an hardware defect, maybe your power button is stuck?
alray said:
looks like an hardware defect, maybe your power button is stuck?
Click to expand...
Click to collapse
I dont think so man. It seems working normal for me. But thanks anyway
evelucife said:
I dont think so man. It seems working normal for me. But thanks anyway
Click to expand...
Click to collapse
"To restart the phone, keep pushing the power button for (x) second" with x is the count down number.
Click to expand...
Click to collapse
Because this is exactly the message we usually get when holding the power button for more then 5 sec...
and that would explain the reboot issue
looks like the "power" key is always active
definitively sounds like an hardware issue imo
and your issue is even present in bootloader what confirm that this is an hardware defect.
alray said:
Because this is exactly the message we usually get when holding the power button for more then 5 sec...
and that would explain the reboot issue
looks like the "power" key is always active
definitively sounds like an hardware issue imo
and your issue is even present in bootloader what confirm that this is an hardware defect.
Click to expand...
Click to collapse
Yeah u has a point. Any idea how to fix that? Or I have to bring it to someone else to fix it.
evelucife said:
Yeah u has a point. Any idea how to fix that? Or I have to bring it to someone else to fix it.
Click to expand...
Click to collapse
You'll probably have to send it for repair. Better to contact HTC and see how much it will cost...
alray said:
You'll probably have to send it for repair. Better to contact HTC and see how much it will cost...
Click to expand...
Click to collapse
Thanks man. I will see if i can do.
Hi,
My note 8's screen got damaged a month ago, but
from past two days the power button seems to be
unresponsive.
I have to press it atleast 10-15 times for my screen
to wake up.
Even if the screen doesnt turn on by a single click,
the usual touchscreen functions still work.
Ex: I can still open the particular app by clicking the screen
on the specific area.
Kindly help.
rockz1991 said:
Hi,
My note 8's screen got damaged a month ago, but
from past two days the power button seems to be
unresponsive.
I have to press it atleast 10-15 times for my screen
to wake up.
Even if the screen doesnt turn on by a single click,
the usual touchscreen functions still work.
Ex: I can still open the particular app by clicking the screen
on the specific area.
Kindly help.
Click to expand...
Click to collapse
There's nothing any of us can do to help you when it's a hardware issue like this. You need to open the back of the phone using a heat gun to loosen the glue and then take the power button out and replace it with a new one.. There's nothing else that can be done and I would suggest that you not shut the phone down or let the battery die out because then you may not be able to turn it back on until you get the power button taken care of!
MrMike2182 said:
There's nothing any of us can do to help you when it's a hardware issue like this. You need to open the back of the phone using a heat gun to loosen the glue and then take the power button out and replace it with a new one.. There's nothing else that can be done and I would suggest that you not shut the phone down or let the battery die out because then you may not be able to turn it back on until you get the power button taken care of!
Click to expand...
Click to collapse
Hi MrMike2182,
Thanks but let me elaborate the issue.
The power button seems to be working fine because it takes approximately 10 to 15 clicks to turn on the screen (sometimes 1 or 2 click)
Let's say that I click the power button and the screen doesn't turn on, the screen functions work fine despite showing black screen.
Ex:
1. If I click on screen location where samsung music is placed and open it, and if I and click on the location of the play button, it plays the music just fine.
2. If I click on the restart button when the screen is black (not turned on), the phone does restart. The Samsung logo lits up just fine. (Mensing to say, the bootup process is not affected)
Also, note that if I successfully manage to turn on the screen after clicking the power button 10-15 times and if I put it to sleep again. I can easily turn on if I click the power button immediately (within the span of 2 seconds).
The problem persists only if the phone is kept I'd for 5 to 10 minutes.
rockz1991 said:
Hi MrMike2182,
Thanks but let me elaborate the issue.
The power button seems to be working fine because it takes approximately 10 to 15 clicks to turn on the screen (sometimes 1 or 2 click)
Let's say that I click the power button and the screen doesn't turn on, the screen functions work fine despite showing black screen.
Ex:
1. If I click on screen location where samsung music is placed and open it, and if I and click on the location of the play button, it plays the music just fine.
2. If I click on the restart button when the screen is black (not turned on), the phone does restart. The Samsung logo lits up just fine. (Mensing to say, the bootup process is not affected)
Also, note that if I successfully manage to turn on the screen after clicking the power button 10-15 times and if I put it to sleep again. I can easily turn on if I click the power button immediately (within the span of 2 seconds).
The problem persists only if the phone is kept I'd for 5 to 10 minutes.
Click to expand...
Click to collapse
Ok based on what you said now I don't believe there's anything wrong with your power button and when you press it and the screen doesn't turn on, in reality it actually is on and it's possibly damaged which is why you can still use the screen functions with the black screen. Whatever type of damage you say happened to it could be causing the backlight to not work but the screens touch function is fine.. Try rebooting into recovery mode and select to clear the phone's cache only and see if it helped anything.. If it doesn't help anything it's pretty much a screen hardware problem and you'll still have to get into the phone's internals..
MrMike2182 said:
Ok based on what you said now I don't believe there's anything wrong with your power button and when you press it and the screen doesn't turn on, in reality it actually is on and it's possibly damaged which is why you can still use the screen functions with the black screen. Whatever type of damage you say happened to it could be causing the backlight to not work but the screens touch function is fine.. Try rebooting into recovery mode and select to clear the phone's cache only and see if it helped anything.. If it doesn't help anything it's pretty much a screen hardware problem and you'll still have to get into the phone's internals..
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Thanks,
Unfortunately, even factory resetting the phone didn't work out.
Anyway, I will take for service.
Hopefully it might resolve the issue
rockz1991 said:
Thanks,
Unfortunately, even factory resetting the phone didn't work out.
Anyway, I will take for service.
Hopefully it might resolve the issue
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Since the factory reset didn't work, then unfortunately it really is a hardware issue.. I think you need a new screen..
I have the official led cover case, just opening the case will turn the screen on... Just a temp fix until you can get it repaired maybe.
stonedpsycho said:
I have the official led cover case, just opening the case will turn the screen on... Just a temp fix until you can get it repaired maybe.
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Thanks stonedpsycho. I will have a look at it.