Wi-Fi issues on BLU R1 HD (even after multiple resets) - BLU R1 HD Questions & Answers

Hi guys, help a n00b out.
This is my first Android phone, but I'm technically proficient, generally (was a sysadmin in an alternate timeline).
Non, rooted, Amazon variant (with ads), 2GB/16GB version of the phone.
Wifi will stop working several times a day depending upon consumption (more frequently if I'm spending lots of time on YouTube, otherwise just once a day). Wifi is still connected, still reporting connection and activity on the status bar, but nothing's coming in or going out, not even a basic google search.
What I've tried that does not fix the issue:
Turning WiFi off and then on
Forgetting the Wifi profile and reconnecting
Rebooting the router
Updating the routers' firmware (Apple Airport, bleh)
Moving to a different wifi AP (in another building)
Setting up a static IP address and using Google's 8.8.8.8 DNS sever
Factory reset from the settings app (under "Backup and Reset")
Hard reset/wipe from the bootloader (holding down power and volume up while the phone is shut off, going into recovery mode, etc.)
The only thing that works is to reboot, and that is only worth a few hundred megs of transfer or so, and then Wifi is locked up again.
I've had the wifi die within an hour of a reboot.
I'm a Realtor, and use my phone for work, so obviously this is a pain.
The problem is fairly recent, only occurring in the past month or so. I wonder if the v.9 OTA update did it. I didn't play extremely close attention to the updates.
Any ideas, guys? I've taken every troubleshooting step I can think to take.
Much regards,
Ram

Wanted to add that I've tried Wifi-fix apps like FXR (can't find it on the play store anymore).
Wifi Fixer seems to crash as soon as I turn on Wifi. Strange.
I don't even get the "Connected. No Internet" error for long. It *thinks* that Wifi is working fine, but it doesn't work at all.
Also, I'm not able to ping local computers or computers on the internet (in case that helps with troubleshooting).
Thanks!

Further clarification: The wifi problem showed up within a couple hours of hard-resetting the phone. There was no lag.
Also, I was wrong in the previous clarification. When I pinged 8.8.8.8, 1 out of 3 pings came back ok. That is reallllly weird! None of the pings came back when pinging a local computer, but that might be a firewall issue. When I ping the router itself (192.168.1.1), I get 1 out of three come back.
When I do 10 pings to the router, I get erratic results. Sometimes I get none back, sometimes 7.
I have no problems pinging 8.8.8.8 over LTE.
One thing I notice is that it has a tendency to say "SAVED," and stay disconnected. I have to remind it to actually connect to the AP several times, and then it does (but of course it doesn't actually work).

FYI, turning off bluetooth and turning it on again SEEMS to fix the issue.
Will keep trying to see if this is a reliable fix.
Anyone else seen this?

rlaska said:
FYI, turning off bluetooth and turning it on again SEEMS to fix the issue.
Will keep trying to see if this is a reliable fix.
Anyone else seen this?
Click to expand...
Click to collapse
have not seen this problem on any of my R1 but the typical "fix" for failing connections is to toggle airplane mode, on and off

mrmazak said:
have not seen this problem on any of my R1 but the typical "fix" for failing connections is to toggle airplane mode, on and off
Click to expand...
Click to collapse
Thanks! I don't know if that does anything more than just turning WiFi off and on (which I've tried), but I discovered today that toggling bluetooth seems to fix it, so I'm guessing that toggling Airplane mode would fix it as well.
Thanks for the info! I'm sure I've seen that suggestion before, don't know why I haven't tried it. Probably didn't realize that toggling Airplane does more than just cycling the Wi-Fi itself.
Thanky!!

rlaska said:
Thanks! I don't know if that does anything more than just turning WiFi off and on (which I've tried), but I discovered today that toggling bluetooth seems to fix it, so I'm guessing that toggling Airplane mode would fix it as well.
Thanks for the info! I'm sure I've seen that suggestion before, don't know why I haven't tried it. Probably didn't realize that toggling Airplane does more than just cycling the Wi-Fi itself.
Thanky!!
Click to expand...
Click to collapse
Yes toggling airplane mode forces a full reset of all the radio stacks. Just toggling wifi by itself does not reset the driver only the interface

mrmazak said:
Yes toggling airplane mode forces a full reset of all the radio stacks. Just toggling wifi by itself does not reset the driver only the interface
Click to expand...
Click to collapse
Good to know! I could have saved myself 2 or 3 hard resets :silly:

Glad you shared this. I'm also having WiFi problems and it's driving me nuts. I couldn't figure out if it was my ISP, my router or the phone itself. The symptoms are similar to those that you describe.
Toggling airplane mode seems to fix it, but just for a few minutes.
I'm also on V9 but it was happening on V8.7 too.
I'll try to get a log to share.

t4n017 said:
Glad you shared this. I'm also having WiFi problems and it's driving me nuts. I couldn't figure out if it was my ISP, my router or the phone itself. The symptoms are similar to those that you describe.
Toggling airplane mode seems to fix it, but just for a few minutes.
I'm also on V9 but it was happening on V8.7 too.
I'll try to get a log to share.
Click to expand...
Click to collapse
There may be a deeper issue. Blu had initially pulled there 8.5 update because of many connection issues after the ota.
They supposedly fixed it with 8.6
Maybe similar issue as you are having.
??

t4n017 said:
Glad you shared this. I'm also having WiFi problems and it's driving me nuts. I couldn't figure out if it was my ISP, my router or the phone itself. The symptoms are similar to those that you describe.
Toggling airplane mode seems to fix it, but just for a few minutes.
I'm also on V9 but it was happening on V8.7 too.
I'll try to get a log to share.
Click to expand...
Click to collapse
Man, I'm sorry the airplane mode doesn't fix your phone for more than a few minutes. I only have to reset airplane mode every few days now.
The other big thing I did was do a hard reset of the phone from the bootloader, and set it up all over again.
If airplane mode isn't helping, a hard reset might help (although I understand it's realllly painful to do.)
If it helps, I use an IFTTT recipe to back up my SMS to spreadsheets on google drive -- but this only works in real time, not as a retroactive backup.
Here's the instructions for doing the hard reset
Best of luck!!

rlaska said:
Man, I'm sorry the airplane mode doesn't fix your phone for more than a few minutes. I only have to reset airplane mode every few days now.
The other big thing I did was do a hard reset of the phone from the bootloader, and set it up all over again.
If airplane mode isn't helping, a hard reset might help (although I understand it's realllly painful to do.)
If it helps, I use an IFTTT recipe to back up my SMS to spreadsheets on google drive -- but this only works in real time, not as a retroactive backup.
Here's the instructions for doing the hard reset
Best of luck!!
Click to expand...
Click to collapse
I've got the same issues with my R1 HD. I have airplane mode turned on, but I haven't tried toggling it on and off. I don't want to have to resort to the hard reset, but I'm willing to try it if nothing else.

funkychinaman said:
I've got the same issues with my R1 HD. I have airplane mode turned on, but I haven't tried toggling it on and off. I don't want to have to resort to the hard reset, but I'm willing to try it if nothing else.
Click to expand...
Click to collapse
What I've learned from previous replies is that toggling airplane mode on and off does a more complete reset of the networking software than just turning wifi on and off.
Do any of you guys have issues with Google Assistant not wanting to text anyone? It's driving me nuts!

rlaska said:
Hi guys, help a n00b out.
This is my first Android phone, but I'm technically proficient, generally (was a sysadmin in an alternate timeline).
Non, rooted, Amazon variant (with ads), 2GB/16GB version of the phone.
Wifi will stop working several times a day depending upon consumption (more frequently if I'm spending lots of time on YouTube, otherwise just once a day). Wifi is still connected, still reporting connection and activity on the status bar, but nothing's coming in or going out, not even a basic google search.
What I've tried that does not fix the issue:
Turning WiFi off and then on
Forgetting the Wifi profile and reconnecting
Rebooting the router
Updating the routers' firmware (Apple Airport, bleh)
Moving to a different wifi AP (in another building)
Setting up a static IP address and using Google's 8.8.8.8 DNS sever
Factory reset from the settings app (under "Backup and Reset")
Hard reset/wipe from the bootloader (holding down power and volume up while the phone is shut off, going into recovery mode, etc.)
The only thing that works is to reboot, and that is only worth a few hundred megs of transfer or so, and then Wifi is locked up again.
I've had the wifi die within an hour of a reboot.
I'm a Realtor, and use my phone for work, so obviously this is a pain.
The problem is fairly recent, only occurring in the past month or so. I wonder if the v.9 OTA update did it. I didn't play extremely close attention to the updates.
Any ideas, guys? I've taken every troubleshooting step I can think to take.
Much regards,
Ram
Click to expand...
Click to collapse
It seems that you tried almost everything.
If you root the phone with Magisk you could install a wide range of apps that would improve WIfi. Unfortunately, I am not sure if Magisk will work on a Blu phone.
For now maybe try using, the DNS Changer app from Google play. It does not require root and will allow you to lock into 8.8.8.8 within your phone.
Next, in your router there should be an option to scan the 2.5 ghz channel range and automatically select one that is not being used by your neighbors. Finally, its quite possible that the update caused the issue. It seems that Blu has had quite a few issues with their recent system updates. Whenever, you can afford it. Get rid of the phone. You can buy the Le Eco Pro 3 on Amazon for $178...it has a Snapdragon 821 processor!
By the way, I own two Blu phones: both are now in a box. I replaced both phones with Le Eco pro 3. Best phone I have ever owned.

tsongming said:
It seems that you tried almost everything.
If you root the phone with Magisk you could install a wide range of apps that would improve WIfi. Unfortunately, I am not sure if Magisk will work on a Blu phone.
For now maybe try using, the DNS Changer app from Google play. It does not require root and will allow you to lock into 8.8.8.8 within your phone.
Next, in your router there should be an option to scan the 2.5 ghz channel range and automatically select one that is not being used by your neighbors. Finally, its quite possible that the update caused the issue. It seems that Blu has had quite a few issues with their recent system updates. Whenever, you can afford it. Get rid of the phone. You can buy the Le Eco Pro 3 on Amazon for $178...it has a Snapdragon 821 processor!
By the way, I own two Blu phones: both are now in a box. I replaced both phones with Le Eco pro 3. Best phone I have ever owned.
Click to expand...
Click to collapse
Unfortunately, the DNS change doesn't help the problem I had. I tried to manually set the DNS to 8.8.8.8, but it still wouldn't connect to anything. I just think BLU's firmware isn't all that great, and I don't know if they have any actual form of service (other than the extended warranty I was silly enough to purchase). Thank goodness for xda, because I now have a very effective workaround that I only have to use once a day or so (and that doesn't take a long time to cycle through).
The reason I didn't try harder to troubleshoot the wifi network itself is that this phone does the same thing at home, at work, and at Starbucks, and taking it from one place to another doesn't reset the issue. Wifi is just BROKE. Also, none of our other devices (two laptops, two desktops, three iphones, and three iPads) have any such problems.
LeEco sounds like an interesting budget phone. I'm a little wary of budget phones after my BLU, though, since the BLU had relatively glowing reviews initially. I might try saving up for an LG or something. The reviews on the BLU were pretty high, but the performance and stability didn't last very long. Some apps are painfully slow to use, although the system in general is tolerable. I'll keep it for a year (until June) and then look at other options
Are there any good sites to find out about quality budget phones? The budget phones that carriers push are really crappy, Amazon seems rather haphazard, and most of the big Android websites mostly push the very expensive stuff.
I think it's absolutely bananas to pay $700 every two years, but what do I know? :laugh:
Thanks for the tips. I appreciate everyone's helpfulness. This forum is the best!

rlaska said:
Unfortunately, the DNS change doesn't help the problem I had. I tried to manually set the DNS to 8.8.8.8, but it still wouldn't connect to anything. I just think BLU's firmware isn't all that great, and I don't know if they have any actual form of service (other than the extended warranty I was silly enough to purchase). Thank goodness for xda, because I now have a very effective workaround that I only have to use once a day or so (and that doesn't take a long time to cycle through).
The reason I didn't try harder to troubleshoot the wifi network itself is that this phone does the same thing at home, at work, and at Starbucks, and taking it from one place to another doesn't reset the issue. Wifi is just BROKE. Also, none of our other devices (two laptops, two desktops, three iphones, and three iPads) have any such problems.
LeEco sounds like an interesting budget phone. I'm a little wary of budget phones after my BLU, though, since the BLU had relatively glowing reviews initially. I might try saving up for an LG or something. The reviews on the BLU were pretty high, but the performance and stability didn't last very long. Some apps are painfully slow to use, although the system in general is tolerable. I'll keep it for a year (until June) and then look at other options
Are there any good sites to find out about quality budget phones? The budget phones that carriers push are really crappy, Amazon seems rather haphazard, and most of the big Android websites mostly push the very expensive stuff.
I think it's absolutely bananas to pay $700 every two years, but what do I know? :laugh:
Thanks for the tips. I appreciate everyone's helpfulness. This forum is the best!
Click to expand...
Click to collapse
Le Eco isn't a Budget phone. It is a top tier phone that has few peers among 2016 phones.
If you look at the specs of the Le Eco Pro 3 Us version ( X727) vs a One Plus 3 T, or One Plus 5 ( $450-$600) range phones or compare it to a Samsung S7 or S8 and you will see that the specs are very similar.
The reason, the Le Eco Pro 3 phone is cheap ( $179) is because they more or less went out of business in the US, due to foolish expansion spending. But, I can not recommend these phones enough. They will be supported by members of XDA for the next few years. Even the $139 Le Eco S3 has a Snap dragon 625 processor! If you do end up buying one, PM me and I will be happy help you with getting it configured.
Obviously, I love these phones, I enjoy the customization options and speed Antutu: https://www.kimovil.com/en/leeco-le-pro-3/antutu
Plus, you can pretty much put any version of Android on these phones, including the new Pixel Camera!
I realize this may not be your thing. if you want something safe and inexpensive maybe go for a Motorola G5, or a Honor 6. Both are outstanding phones supported by solid companies.
Back to Blu, they do indeed have a tech support number: US: 1-877-602-8762.
If your phone is under warranty, from what I have read they will repair it. Although it could take up to a week. If you by chance bought the phone on Amazon. They have a A to Z guarantee and will give you a refund for up to 90 days after purchase. Plus, you could have your refund in a couple of days.
In the end, I agree that your issue is related to the firmware.
It really does sound like you tried everything to resolve the issue. But, did you try resetting the phone? If not, that may work.
My daughter has a Blu R1 HD that I just replaced with a Le Eco S3. ( For her major upgrade) But, the Blu R1 HD is actually a decent phone. It just sounds like their update caused a corruption issue. In my experience these issues are common in phones that have a locked boot-loader. So It is likely a permissions conflict that you probably will not be able to solve without Blu's help or maybe just resetting the phone.

@rlaska Same problem here, on various ROMs.
By any chance, do you have the amazon prime music app installed? If yes could you try uninstalling it and reboot. Oddly enough for me it seemed to restore a normal wifi that after removing it from my phone. So far I'm thinking it's not really related, but well don't really hurt to test.

emc2cube said:
@rlaska Same problem here, on various ROMs.
By any chance, do you have the amazon prime music app installed? If yes could you try uninstalling it and reboot. Oddly enough for me it seemed to restore a normal wifi that after removing it from my phone. So far I'm thinking it's not really related, but well don't really hurt to test.
Click to expand...
Click to collapse
That's wild! As far as I know, you can't uninstall it, but you can disable it. I've disabled it, so we'll see if that helps.
Sounds like a long shot, but you never know!

emc2cube said:
@rlaska Same problem here, on various ROMs.
By any chance, do you have the amazon prime music app installed? If yes could you try uninstalling it and reboot. Oddly enough for me it seemed to restore a normal wifi that after removing it from my phone. So far I'm thinking it's not really related, but well don't really hurt to test.
Click to expand...
Click to collapse
Mines been disabled and my phone has WiFi issues every so often so it can't be related to that app.

It would have surprised me if it was that too, the app have been updated a few times already an problem were still there.
An other possible explanation is that this app was responsible for most of my WiFi data use, so maybe it's working for me just because now I basically don't use as much wifi as I used with the app installed.

Related

Froyo + WiFi = disabled connections

So ever since I've gotten my Nexus One I've been noticing it drops out of a WiFi way too often. It does it both at home and at work on Wireless routers using the latest firmware. I've set the sleep policy to never go to sleep but most of the times I wake my phone up, I'll find it on 3G instead of the full strength WiFi it should be on. On 2.1 when I'd go into WiFi settings it would show the connection and say something along the lines of "Connection unsuccessful, tap to try again" and on 2.2 it just says "Disabled, Secured by blah blah blah". If I retry, it ALWAYS connects and WiFi will stay active for a short period of time before falling back to 3G.
Is there some way I can tell Android to retry the WiFi connection if it fails instead of just giving up? I've been looking through the WiFi API's on the Android Developer site and I'm this close to writing an application that will attempt to mitigate this issue for me.
If I'm within range of one of my pre configured networks, I want the phone to try it's hardest to stay on WiFi. If it loses connection, retry. It it can't get it after 5 retries, wait five minutes and try it again, don't just give up and mark the connection as disabled.
I've read tons of threads about people with WiFi issues and people always say "it's the router, it's the channel, etc, etc" but my WiFi works perfectly fine as long as there is a human to reconnect it if it drops.
Anyone else in the same boat as me?
ok so apparently I'm the only one with an N1 and a WiFi issue.......
I have the same exact issues.
I have the same issue as well and if it stays on I have to turn wifi off and back on so it will connect properly
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same issue here. i had been looking for an app that would force the connectivity, but the market doesn't seem to have it. just a bunch of crappy wifi on/off switcher management apps. i'm surprised that no one has hacked this function or built an app for it.
It's certainly a very annoying problem. Mine will go to known good wifi networks, at work, at home and at other locations where my other devices work flawlessly. I have a coworker with the exact same firmware (we updated using the same file) on a nexus one that has never seen this problem, which I find odd, but I'm fairly new to Android. It looks like a software or driver issue to me, but as I said, I'm new to Android.
My device shows the known networks as "Disabled", but I can connect manually.
Looks like it's worth me coding up an App to fix this then.
what kernel are you using? i used to have that problem but that has gone away with newer kernels. unfortunately a new problem has arisen where after being in standby for a while, wifi shows as connected but doesn't have an outside ip. wondering if its my rogers modem or not.
y2whisper said:
what kernel are you using? i used to have that problem but that has gone away with newer kernels. unfortunately a new problem has arisen where after being in standby for a while, wifi shows as connected but doesn't have an outside ip. wondering if its my rogers modem or not.
Click to expand...
Click to collapse
2.6.32.9-27220-g328f560
android-[email protected]#1
I've never tried a new kernel.. Is this something I should look into?
I'm running the same kernel.
BootsSiR said:
Looks like it's worth me coding up an App to fix this then.
Click to expand...
Click to collapse
Personally I wouldn't do any work towards writing an app to fix this since it looks to me to be an OS or driver issue that should be resolved in a future release (hopefully in very short order).
An app would really just be a band-aid, but I'm the lazy type and I can deal with using my cell ular data when I don't feel like reconnecting my wifi.
Full disclosure: I'm a crummy programmer and it takes me forever to write stuff so I'm usually less inclined to do it.
w9ndb said:
Personally I wouldn't do any work towards writing an app to fix this since it looks to me to be an OS or driver issue that should be resolved in a future release (hopefully in very short order).
An app would really just be a band-aid, but I'm the lazy type and I can deal with using my cell ular data when I don't feel like reconnecting my wifi.
Full disclosure: I'm a crummy programmer and it takes me forever to write stuff so I'm usually less inclined to do it.
Click to expand...
Click to collapse
I'd rather take the time to fix it then wait for an update that may never arrive. Always fun digging into the API anyways
That's cool. I still find it a bit troubling, though, that some devices see it and some don't, using the same firmware, on the same wireless networks.
I guess it could be a board rev. difference or an app conflict or something. ::shrugs::
I have a similar problem. I use APNdroid to keep cellular data off and use wifi, but I continually have to reconnect wifi no matter what if I am not actively using it. Defeats the purpose of push email.
I downloaded APNdroid after checking data usage and finding that with wifi on there was still significant 3G leakage. Especially confusing with wifi set to never sleep and plugged in overnight.
On the plus side, APNdroid has netted me a lot more battery life, I can almost get two days and one night. I almost never use my spare battery anymore.
Just as an additional data point, I am having the exact same issue with 2.2 FRF83 (I had been on FRF50).
It looks to me like it is simply scanning all of the time and never associating with a known network. I'm not sure why it flags them as "Disabled", however.
Have you guys tried to set the "wi-fi sleep policy" to "never"
if not, try this:
Wifi settings->menu->advanced->wifi sleep policy->Never
safeplayer22 said:
Have you guys tried to set the "wi-fi sleep policy" to "never"
if not, try this:
Wifi settings->menu->advanced->wifi sleep policy->Never
Click to expand...
Click to collapse
Yeah, it doesn't help, that was one of the first things I tried. Any time I leave and come back, the networks show as "Disabled". It's a frustrating issue in that it isn't consistant. It's 80% fail, 20% work.
I had my g1 for a year now and just now got my n1. I havent rooted it b/c of this bug. At first i couldnt listen online radio b/c as soon the display went out it would buffer the whole time. I played with the wifi router and the n1 wifi settings an managed to fix it somehow, BUT when i wake up in the morning for some od reason it lost connection and never reconnected again. So i can hear online radio with the display out but after some hours w/o online radio and just in standby it loses wifi connection and never connects again
This issue is not new. There is a thread on the google forum many pages long. Nobody hase even a clue where it could come from. Some1 on the forum said if u call support they will tell its ur routers fault.
The n1 completly ignores the sleep policy settings.
I have rooted two g1s with goldcard and still using one w/o a problem.
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Zapo said:
I had my g1 for a year now and just now got my n1. I havent rooted it b/c of this bug. At first i couldnt listen online radio b/c as soon the display went out it would buffer the whole time. I played with the wifi router and the n1 wifi settings an managed to fix it somehow, BUT when i wake up in the morning for some od reason it lost connection and never reconnected again. So i can hear online radio with the display out but after some hours w/o online radio and just in standby it loses wifi connection and never connects again
This issue is not new. There is a thread on the google forum many pages long. Nobody hase even a clue where it could come from. Some1 on the forum said if u call support they will tell its ur routers fault.
The n1 completly ignores the sleep policy settings.
I have rooted two g1s with goldcard and still using one w/o a problem.
-------------------------------------
Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
Well, I know fore a fact it's not my access point. I am a network engineer and worked on wireless systems for years and debugging these types of problems is something I'm a bit obsessive about. This stinks of a software or driver problem to me. It could potentially be a hardware revision issue since we have a N1 that works perfectly in all scanerios.
I've tested this with the following access points:
Apple Airport Extreme
Apple Airport Express
Meru
Cisco 1231
Cisco 350
Belkin pre-n
Linksys WRT54G stock
Linksys WRT54G dd-wrt (I forget the build number)
Soekris Engineering running pfSense
All exhibit the same behavior, while my control devices (Apple iPhone 3g, Apple Macbook Pro and a MyTouch 3g running Cyanogen 2.1).
I wasn't aware that this was related to rooting, I'd be more than happy to move back to a stock ROM if that solved my problem. Maybe I'll try that today if I get some time.
Could you possibly post a link to the google forum you're referencing?
I'm currently digging through the alogcat output to see if there is anything interesting in there.
This issue is worse since I upgraded to 83. I'm actually holding off to try CM6 when it comes out to see if there is any better performance there. I'm not sure if he uses updated drivers or kernel that may give better wifi performance.

[Q] HTC One KILLING home network when WIFI turned on

Just received my One in the mail today. After connecting to my home WIFI I started experiencing connectivity issues with all devices on my network. This thing is constantly pinging I/O. Screen shot of my bandwidth monitoring graphs from DDWRT'd router attached. When I turn it off I get great speedtest.net results and a quiet flat line on my monitor graphs. Turn WIFI on the phone back on and the graph lights up and speed tests take a dump. Any ideas?
my roommate's iphone5 does this, but it's intermittent. I'll be playing BF3 and notice lag spikes all of sudden. That's how I always know he's either home or connected to Wifi. Doesn't always happen though.
this has been constant since I turned it on at 3 PM today
My LTE did this to my network too, fixed it by putting in a $1200 Checkpoint security appliance lol, been running this way for about 3 months no issues. Somewhat of temp solution, but one of the benefits of working It, have to return to company. Still have not had time to dig deeper, just needed fixed ASAP due to fiancé getting frustrated that Internet always going down.
Sent from Taptalk on EVO LTE soff on some awesome custom Rom!
I had same issues we have 10 devices here and while playing Halo4 noticed lag. We upgraded our Router to Netgear 5g and havent had troubles since.
Sent from my HTCONE using xda premium
Need a better router and also check your channels for a temporary solution too.
Sent from my HTC One
not a router issue. as of this morning I have powered off all other connected devices and was able to produce the same issue. Having constant I/O activity from a particular device is not indicative of a router issue. Something in the phone, service or app, is constantly pinging.
I haven't experienced this issue with mine. Been running the One along with my laptop, PS3 and Xbox without any problems. Using a Linksys routing running DD-WRT, fwiw.
onefstfoknv6 said:
not a router issue. as of this morning I have powered off all other connected devices and was able to produce the same issue. Having constant I/O activity from a particular device is not indicative of a router issue. Something in the phone, service or app, is constantly pinging.
Click to expand...
Click to collapse
It may be an app trying to lock. I have two Ones with various apps and haven't had any ping issues. Just was online with computer and our device activities are medium in use and nonexistent at idle.
Sent from my HTCONE using xda premium
just went out and bought a Linksys EA6500 HD Video Pro AC1750. Issue remains. As I suspected, not a network infrastructure issue. Now I need some input as to what phone services might be the culprit. Installed a data monitor app and have no fruitful information to share from that either.:crying::crying::crying::crying::crying::crying::crying::crying:
I bet if you have the Asus RT-AC66U you wont have any problems. It's $200 but man is it a beast. Plus it has AC and so does your new phone so I suggest it. I bought mine about 2 weeks ago and I love it. Allows me to have a network printer now and my repeater for my PS3 doesn't lose any signal strength at all. I get 45mbps from LAN and 45mbps from wifi and 45mbps from my repeater on LAN and wifi. Everything is at max.
Great router and I am always happy to promote a great product.
Just grab a copy of wireshark, install on a laptop or pc and filter out your cell to determine what its doing. Shouldn't frame you more than 5 mins.
Sent from my EVO using xda app-developers app
I did a hard reset and am now working properly.
I apologize for not diagnosing the issue to find the root of the problem. I know that would have been useful. For now, the fix is HARD RESET.
Idk... I made sure my home internet would be able to keep up with me... Avg 115mbps
Sent from my PG86100 using xda premium
***UPDATE***
After the initial WIFI issues I had were inexplicably resolved with a hard reset, I ended up having a dead pixel and had the device replaced.
The replacement device was great out of the box, from approximately April 25th to May 6th. Yesterday, May 7 2013, I had a notification for an update to "Sprint Zone." I allowed the update. Upon the completed installation of the Sprint update my WIFI issues returned. I uninstalled all Sprint related services I could and stopped the ones I could not. Still the WIFI issue remained. I once again was only able to remedy the problem with a hard reset. There is obviously an issue with the relationship between Sprint software and the WIFI hardware, and it is not isolated to a particular device. The device was brand new at the time of my original post and has since fallen off the first few pages that get trolled. We are nearing one month in service of this device and I can't believe that I am the only one to have experienced it.
I want to know....
I am having this issue as well.
Really shouldn't have switched to Sprint as I am in LA and wow, the network is trash compared to Verizon over here. Unusable in most areas.
Anyway, rooted, on d3rpone , 4 different releases of it, same wifi issue.
I was getting the issue stock as well.
Still trying to analyze when it takes place.
A couple of quick ideas: First, you might want to see if whether it's specific to 2.4 or 5 gHz bands. I expect not, but worth looking. Also, maybe try disabling notifications in Sprint Zone -- maybe the stupid thing is phoning home a lot? Once you're sure you don't have a hardware problem, you might also want to consider unlocking and running Viper - that decruds a lot.
scottegos2 said:
A couple of quick ideas: First, you might want to see if whether it's specific to 2.4 or 5 gHz bands. I expect not, but worth looking. Also, maybe try disabling notifications in Sprint Zone -- maybe the stupid thing is phoning home a lot? Once you're sure you don't have a hardware problem, you might also want to consider unlocking and running Viper - that decruds a lot.
Click to expand...
Click to collapse
Thanks for the input. I will be switching to Viper if I have the issue again.
I did try selecting specific WIFi bands, as well as using the "auto" option. No change.
My phone never caused any issues with my DD-WRT router (Linksys e3000). Can't even replicate now.
Vincent Law said:
My phone never caused any issues with my DD-WRT router (Linksys e3000). Can't even replicate now.
Click to expand...
Click to collapse
not a router issue. problem persists in any wifi environment i log in to.

Wifi losing connectivity when in Sleep Mode.

It's my only gripe with the HTC One.... When the phone's connected to my router, it flies!!
But... if I put the screen off and put it in my pocket for a while, then get it back out to do something else requiring net access...WiFi's switched off (and yes, it IS set to 'always on' in the WiFi sleep policy btw...) and I have to wait until it re-connects to the router again (which seems to take ages if you're waiting...)
I've been doing some Googling on this and it's quite common with HTC phones apparently....not everyone has it obviously, but I've found no real helpful cure yet if you DO have the problem.
I was thinking of rooting and installing a custom ROM to see if they're any better for me, but the last I knew, if you're rooted, you can't get Sky Go, and it's something I use a LOT, so that's put the blocks on that idea
Any suggestions?
There is two options. One in the power saver and one in the power menu in settings that disable data when the screen is off including wifi. Turn those off.
ste1164 said:
There is two options. One in the power saver and one in the power menu in settings that disable data when the screen is off including wifi. Turn those off.
Click to expand...
Click to collapse
I hope this helps when I'm at work. I work at a hospital and having my connection to WiFi helps when I walk through areas with no singal I can then switch to WiFi calling. My phone unlike my galaxy s3 always disconnects from the secure guest services. My sgs3 hardly ever did that unless I didn't use it all night. I have to constantly re sign in every time my phone is taken out of my pocket.
Sent from my HTC One using xda app-developers app
Nope. Unticking BOTH options hasn't made a difference. Still having to wait for the phone to re-establish itself with the router after periods of inactivity....
I'm having this issue too has anyone found a permanent solution to the problem?
racingmatt1 said:
I'm having this issue too has anyone found a permanent solution to the problem?
Click to expand...
Click to collapse
I've found after updating OTA to 4.2.2 today, the problem now seems to have gone....hopefully (might just've been lucky so far...dunno really yet!)
Have you updated too yet?
Willie_Heckerslyke said:
I've found after updating OTA to 4.2.2 today, the problem now seems to have gone....hopefully (might just've been lucky so far...dunno really yet!)
Have you updated too yet?
Click to expand...
Click to collapse
I am still on 4.1.2 and I'm in the US so we don't have the update yet.
This was one of the first things I noticed after connecting my HTC One (Sprint US) to my home Wi-Fi. It would hold the signal for a bit, maybe a few minutes, and then it would either simply no longer transmit data or the Wi-Fi itself would turn off and back on, with the subsequent connection never establishing a usable data link. Oddly enough, I got my wife an HTC One at the same time (subsidized upgrade for contract renewal), and hers appeared to be working fine, so I was concerned that I had a faulty device. Also, our previous devices (Moto Photons...) worked fine with the Wi-Fi at home as well.
After trying a myriad of settings changes, I found that only one thing worked reliably well: toggling the Wi-Fi off and then back on always resulted in a successful re-establishing of good data throughput to the router and back to the device. I decided to try and see how it performed on other Wi-Fi networks.
I took the device to my place of employment and without fail, the device stayed connected to the Wi-Fi there for the entire 8-10 hours, which only seemed to confirm that there was an issue with my home connectivity with my device only. As annoying as it may be, I am reduced to toggling the Wi-Fi off and back on when I use the phone at home, and I will remain optimistic that this 4.2.2 update fixes my problem, and if not, then I've done enough tinkering with the router at home as well as the phone to be satisfied I tried everything within my power to remedy the situation.

WiFi problems. or is it just a rant? lol

Ok, where do I start?
My last phone was a Galaxy IIIs. Rooted it and installed "The Peoples Rom". Had very few problems with it and used it like that for 4+ years.
So finally I get a new phone, Note 4, Rooted it and have kept it stock. I have had so many problems with this phone. Its just HORRIBLE. I dont know if its the stock rom that sucks, or the phone. I used Apex launcher pro, maybe its that. IDK.
When I bought this note, I bought 2 others, one for my son and one for my daughter. have left them alone, no mods. They dont seem to have the problems I do either. My WiFi keeps disconnecting and reconnecting, which really pisses me off because I constantly use the phone to control my chromecast. I will be watching something, doesnt matter if its Youtube, Netflix, Videostream, whatever, when I grab my phone again to click "play next episode" or whatever reason, the wifi has disconnected and reconnected but it screws up my chromecast connection and I have to try to reconnect to it, which usually screws up the queue, or play next episode, just whatever the hell it is, I have to force close, reconnect, and go through so much BS its ridiculous. It will also just turn off by itself and I have to turn it back on, even though I have it set to NEVER turn off, sleeping or whatever.. Uhg. When it turns off, its usually in the morning when I first grab it, I notice its off, and have to toggle it on. And sometimes I notice it has turned off when I get home from running around town.
I have data turned off. I dont use cell data AT ALL, ever. I also have WiFi settings set to never sleep, choose best signal unchecked, etc.. I have 2 routers in my house, one at each end. Doesnt matter what router I am connected to or what channel, security, and so on, the phone acts the same. keeps disconnecting and immediately reconnecting. I have also set it up for Static IP, which didnt change anything either. I have it set to connect to just ONE router and have had it "forget" all others.
Yes, I searched google and have tried all of the tips that were relevant.. I even tried Tasker to see if there was some way to force WiFi to stay connected. It's NOT a matter of signal strength, I get full bars and only 1 bar missing when I am outside. So I dont think its a problem with my antanna. I dont know what to do now. Maybe try a new ROM? Throw it against the wall? Seems like my device is defective becuase the kids say they dont have any problems with the wifi, but they dont use it as much or in the means that I do. And trying to get your teenage kid to hand over their phone so you can test it for a while, is like, well you know. lol
I know this is more of a rant than anything else but if someone has any ideas please let me know.
List of what I have done so far.
Rooted the phone with N910T3UVU1DOK2 Stock Rooted Odex / DeOdex for N910T3. I chose Odex. I used the phone for several months like this.
Then I had a problem with T-Mobile blocking my phone (bought on ebay). I contacted the seller asking him WTF and they sell so many phones that he couldnt find my information so he sent me to an EMEI place that he paid for. The EMEI website says its supposed to take about 10-15 minutes. But SEVERAL hours later and 3 different stock ROM installs later, they finally got my EMEI changed. So now I am on N910T3UVUIDOG1. Then the EMEI guy rooted it with CF root or something...
Doesnt matter which of the stock roms I have used, I have the wifi problem. Like I said, I dont think its my antanna because when I am connected, I have a really good connection, well, I think its good. Its the same as I get with a cat5 cable on my pc. http://www.speedtest.net/my-result/a/2032861983
Anyway, Help me? or Flame me? lol
Have a great day people.
BlindDude said:
Ok, where do I start?
My last phone was a Galaxy IIIs. Rooted it and installed "The Peoples Rom". Had very few problems with it and used it like that for 4+ years.
So finally I get a new phone, Note 4, Rooted it and have kept it stock. I have had so many problems with this phone. Its just HORRIBLE. I dont know if its the stock rom that sucks, or the phone. I used Apex launcher pro, maybe its that. IDK.
When I bought this note, I bought 2 others, one for my son and one for my daughter. have left them alone, no mods. They dont seem to have the problems I do either. My WiFi keeps disconnecting and reconnecting, which really pisses me off because I constantly use the phone to control my chromecast. I will be watching something, doesnt matter if its Youtube, Netflix, Videostream, whatever, when I grab my phone again to click "play next episode" or whatever reason, the wifi has disconnected and reconnected but it screws up my chromecast connection and I have to try to reconnect to it, which usually screws up the queue, or play next episode, just whatever the hell it is, I have to force close, reconnect, and go through so much BS its ridiculous. It will also just turn off by itself and I have to turn it back on, even though I have it set to NEVER turn off, sleeping or whatever.. Uhg. When it turns off, its usually in the morning when I first grab it, I notice its off, and have to toggle it on. And sometimes I notice it has turned off when I get home from running around town.
I have data turned off. I dont use cell data AT ALL, ever. I also have WiFi settings set to never sleep, choose best signal unchecked, etc.. I have 2 routers in my house, one at each end. Doesnt matter what router I am connected to or what channel, security, and so on, the phone acts the same. keeps disconnecting and immediately reconnecting. I have also set it up for Static IP, which didnt change anything either. I have it set to connect to just ONE router and have had it "forget" all others.
Yes, I searched google and have tried all of the tips that were relevant.. I even tried Tasker to see if there was some way to force WiFi to stay connected. It's NOT a matter of signal strength, I get full bars and only 1 bar missing when I am outside. So I dont think its a problem with my antanna. I dont know what to do now. Maybe try a new ROM? Throw it against the wall? Seems like my device is defective becuase the kids say they dont have any problems with the wifi, but they dont use it as much or in the means that I do. And trying to get your teenage kid to hand over their phone so you can test it for a while, is like, well you know. lol
I know this is more of a rant than anything else but if someone has any ideas please let me know.
List of what I have done so far.
Rooted the phone with N910T3UVU1DOK2 Stock Rooted Odex / DeOdex for N910T3. I chose Odex. I used the phone for several months like this.
Then I had a problem with T-Mobile blocking my phone (bought on ebay). I contacted the seller asking him WTF and they sell so many phones that he couldnt find my information so he sent me to an EMEI place that he paid for. The EMEI website says its supposed to take about 10-15 minutes. But SEVERAL hours later and 3 different stock ROM installs later, they finally got my EMEI changed. So now I am on N910T3UVUIDOG1. Then the EMEI guy rooted it with CF root or something...
Doesnt matter which of the stock roms I have used, I have the wifi problem. Like I said, I dont think its my antanna because when I am connected, I have a really good connection, well, I think its good. Its the same as I get with a cat5 cable on my pc. http://www.speedtest.net/my-result/a/2032861983
Anyway, Help me? or Flame me? lol
Have a great day people.
Click to expand...
Click to collapse
Well there are no WiFi issues with the Note 4 at all.
However there are several things to comment on with what you wrote.
For one the first and most obvious is the fact that you bought it on eBay. Was it used? Doesn't really matter because crooked eBay sellers often sell things as NEW even when they are not.
So who knows the history of the phone, that leaves a huge variable in the mix.
Judging by the fact that the IMEI was blacklisted its either stolen or in the best case scenario it was a phone bought with EIP, sold, and then not paid on.
Again questionable history.
So I'm guessing its a damaged or defective phone. Unfortunately because the first IMEI has beek black listed and the 2nd one is not for that phone you cannot use anything like PHP insurance. You might (big might) be able to get a warranty support through Samsung but I'm guessing you would have to change the IMEI back as they are not going to honor any device with a different IMEI. That's also a huge might because you also need proof of purchase etc.
Big lessons learned here. For one this is the risk now a days from buying on eBay or Craigslist type places.
Also these issues definitely do not represent the device etc. So far the Note 4 has been one of the best Sammy devices ever.
I would find out why its black listed. If you bought it less then 3 - 6 months you might be able to file a claim with your bank as its possibly fraud type situation (stolen phone).
I truly hope there is a happy ending for you some how.
Good luck!
I have bought 2 note 4s and they act exactly like you describe. Cannot stay connected to my Google fiber. My nexus 5 always stayed connected with no issues. My wife's moto x? Acts just like the note 4s losing connection all the time.
Sent from my SM-N910T using XDA Free mobile app
nine5raptor said:
I have bought 2 note 4s and they act exactly like you describe. Cannot stay connected to my Google fiber. My nexus 5 always stayed connected with no issues. My wife's moto x? Acts just like the note 4s losing connection all the time.
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
Strange. My wife also has one too and we both have no problems on 300 Mbit cable.
Also we have at least 2 or 3 exchanges over the past 2 years so that is a total of 5 Note 4(s) with no Wifi issues.
Perhaps both of your issues are unrelated but have similar symptoms.
Just a thought but to those having problems do you have Smart Network Switch enabled in WiFi settings? I was trying to connect my Chromecast a few days ago and my wifi kept cutting out. It would happen everytime I tried to "set up" the Chromecast on my TV. Once I turned the Smart Network Switch off I had no problems.
Sent from my SM-N910T using Tapatalk
carandcar said:
Just a thought but to those having problems do you have Smart Network Switch enabled in WiFi settings? I was trying to connect my Chromecast a few days ago and my wifi kept cutting out. It would happen everytime I tried to "set up" the Chromecast on my TV. Once I turned the Smart Network Switch off I had no problems.
Sent from my SM-N910T using Tapatalk
Click to expand...
Click to collapse
I've never actually turned it on. Have used the note on 4.4.4 (stock and firekat), 5.0.1 briefly, 5.1.1 (stock and poprocks), cm12.1, and now 6.0.1. Always rooted, sometimes with xposed.
Wife's moto x has always been stock and still the same issues.
Sent from my SM-N910T using XDA Free mobile app
nine5raptor said:
I've never actually turned it on. Have used the note on 4.4.4 (stock and firekat), 5.0.1 briefly, 5.1.1 (stock and poprocks), cm12.1, and now 6.0.1. Always rooted, sometimes with xposed.
Wife's moto x has always been stock and still the same issues.
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
Well in your case if this is happening with devices of different brands perhaps its some issue or settings with your access point / router.

My WiFi is still dropping since I got my Google Home - anyone else?

Hey,
So I am having serious wifi issues since I installed my Google Home. I use a chromecast too, but I think it's safe to say that it's the Home device that f-ed up wifi network.
I did read all the articles back i January/February that I was not alone with the issue, and as far as I understand - Google rolled out a fix about a month ago.
However, I am still having issues. My wifi drops for no reason (on all devices at the same time, phones included) for a few seconds and then comes back up. I've tried rebooting the router, and updating firmware on the router but no help. Today I pulled the plug to the Google Home until this has been fully resolved.
I love my Home and would like to have it connected. Did the correction that Google rolled out solve it for everyone else here or does anyone still have issues - or is it just me?
How can I see what firmware/software I am running on the Home? I have obviously tried to ask it, but it responds "this is not supported yet".
Any ideas?
Vol
I had the same problem on my main router, so I tried connecting it to my secondary router, and it worked, but since that one was supposed to be for the other part of the house, I got a cheapest used router I could (doesn't even support n standard) and created a separate network with different SSID, now I use it only to connect google home devices, chromecasts and other smart home wifi devices, and it works (it still uses my main router's DHCP server, and network, it is just AP with a different SSID), oh and I use channel 6 on that router btw.
Volatyle said:
Hey,
So I am having serious wifi issues since I installed my Google Home. I use a chromecast too, but I think it's safe to say that it's the Home device that f-ed up wifi network.
I did read all the articles back i January/February that I was not alone with the issue, and as far as I understand - Google rolled out a fix about a month ago.
However, I am still having issues. My wifi drops for no reason (on all devices at the same time, phones included) for a few seconds and then comes back up. I've tried rebooting the router, and updating firmware on the router but no help. Today I pulled the plug to the Google Home until this has been fully resolved.
I love my Home and would like to have it connected. Did the correction that Google rolled out solve it for everyone else here or does anyone still have issues - or is it just me?
How can I see what firmware/software I am running on the Home? I have obviously tried to ask it, but it responds "this is not supported yet".
Any ideas?
Vol
Click to expand...
Click to collapse
Ok, i feel my networking knowledge can come handy here! Lol. Home,three chromcasts, firetv, firestick x2; Nghthawk x8000->asusrtac68u->lan2wanWNR1000(for old 2nd gen sony bluray dlna and one roomstreaming)+wirelessLinksysEA6350->asusrtac88u. Yes, intriguing network! 6bdrm 3300sqft house. Biggest ever afforded! So, needless to say i pay TWC for 100Mbps, capping at 230mbps on the rtac68u ethernet bridge to wired desktop! All running my own modified compiled tomatousb. Linksysea6350 is ddwrt, kongbuild and a PIA so thats w/e stock kong wanted. Well safe to say ive been at making all this work!! What i need from you is topology and setup, running broadcoms or others? I find broadcom way easier to mess with. Second, you running custom or boxed units? And third is the google products subnetted (more of a b***h if you ask me!) And connected 2.4 or 5? N or AC? And how are you allocating resources? IE using QOS or similar? If you can't answer those im need (if unboxed and freed) "logcats", iptables, etc.. more than safe to say, the home not the culprit in sense to it "drowning" out the wifi band, but could for drown resources, IE low grade hardware, hardware beginning stages of failure and one extra workhorse did it, RAM, eMMC, getting the gist? Im gonna say w/slight certainty you might be rebooting not wifi actually cutting out. You also could if custom firmware corrupted something that the home doesnt like. But wont know w/out the numbers to look at. All i got from you is, either a LAN2LAN or bridge as i read your main hib is the DHCP, and is the SSID you "created" a subnet? And your "30" dollar router also could not be up to task.
And sorry if the reply is anything not right, first post ever here! Years of only reading lol. And something wrong with my cheap phone cracked screen phone replacement everytime keyboard is opened! Doubt its this website. my pixel xl tried to drive on the interstate outside of my car...so sad.. just know im gonna punch this phone or throw from the anger ive gained trying to type and the sign-in to post.. thank you.
Similar solution worked for me
I use a dedicated connection for all things GH related. This stopped the wifi dropout.

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