please help a person who doesn't know much about ROMs, kernels, root and so on. - Asus Zenfone Go Questions & Answers

i'm in desperate need for guide please,
so i first off i had some questions (excuse my stupidity but i really couldn't find any answers around)
1) can an never-rooted android device's build number change or is it always the same? like with stock/official updates only?
2) my recovery mode (stock/system recovery) aborts every single installation file (official rom from the Asus website) without even opening the package, it's like i press 'install update from sd card' then as i press the zip file, it immediately says 'installation aborted' without even typing any other significations/steps, and the same happened for the kernals zip files too. so does that mean my recovery mode is corrupted or something is wrong with it?
3) i noticed some slight changes in my recovery since the last bootloop i had and had to use it back then, for example the dead android screen appearing after choosing the recovery mode, at first it used to say 'no command' under the dead android, but this time it doesn't say anything, just the dead android image only until i press power button and volume up to get the recovery options. so does that mean my firmware version changes since last time or my recovery is corrupted or it just means nothing?
4) is there aNYWAY to know my build number of a phone in bootloop (not rooted but bootloader unlocked)
so my initial problem is; i had my asus zenfone go zc500tg on march 2016. it was working so fine actually (using it like a default user not actually knowing anything about roms/flashing/recovery etc) until july of 2017 when i noticed my phone was a bit slow (out of the ordinary) and it used to get SO hot while using it normally and battery drained pretty faster than before, but i didn't know what to do tbh so i just kind of ignored something was off. but not long after these symptoms, the booting of my phone got slower and slower, until it reached its max by staying more than three hours just doing the 'optimizing apps' on the booting screen until it booted, so i thought it was a virus that would go away after a factory reset, and after the reset, it got worse, until it stopped booting and got into a bootloop. I panicked then because i didn't have the slightest idea what was happening until some internet searching guided me into the world of bootloops and custom roms and recovery. so i eventually managed to fix the bootloop and it worked fine for several months until it started to lag again and boot slowly and got the second bootloop, and that i fixed like the first one by installing the rom from the asus website then putting it on the sd card sand flashing it through recovery,
the third bootloop was quite the same, except that i did something additional in recovery mode, i pressed "backup user data" and that did a nandroid backup then i restored it smoothly after flashing the rom.
the fourth bootloop was a bit different, i as always downloaded the same firmware as the times before and flashed it and backed up user data too, but the odd thing that happened was me getting a message box that won't go away that said "unfortunately, the process com.android.phone has stopped" the phone worked but the sim cards weren't recognized and the message box was coming and going every second, so i noticed that the message box went away (nearly) when i got my sd card out, but still the phone app and the sim cards were corrupted,i thought the issue was from my sd card at first but i eventually, (coincidentally tbh) managed to fix it by doing the OTA update that was due, (that bootloop was fixed on the date of January 13th 2018)
then my phone was working so fine and everything was alright.
then shortly after (january 20th 2018) i was on whatsapp normally then suddenly ALL the things on my phone came crashing in front of me : TONS of endless message boxes saying things like "unfortunately, the process com.(any app on my phone) has stopped"
that i literally panicked and tears welled up in my eyes, so i rebooted the phone and while rebooting it did a (relatively quick) "optimizing apps" but as it booted everything was the dreaded same, all the apps crashing, then with the second rebooting was the current bootloop. i thought it was the same as before and just downloaded the usual zip file i use everytime but while flashing it (it did the same as mentioned in question 2 above) but it aborted instantly so i went and downloaded every rom there but it was the same so i went and tried the kernal zips too but always the same (i can't read my build number through the system recovery because it is like not fitting well in the screen si half the number isn't there that's why i asked question number 4)
so can anyone help me please? i'm in desperate need for help, i'm literally crying while typing this because i can't afford another phone and i'm so scared.

also is there a way to install custom recovery to not rooted device while in bootloop?
or if the system recovery was actually corrupted what do i do? :crying:

Related

Galaxy S stuck on boot - can't access internal SDCARD, help!

I'm having a major problem with my galaxy s I9000. I havn't installed any lag fixes or unofficial firmware, just apps from the app store. I was just using my phone, on the web downloading a movie file, phone locked up, i powered it down and now i have this "Cant access SDCARD" errors, even when trying to factory reset from the Android system recovery menu. I'm pretty upset, just got the phone a month ago. My phone now hangs on a blank screen after the galaxy s logo, lights on, I can access the download screen and have tried flashing the latest official firmware tonight with odin....this did not fix any problems still hangs on a black screen after the galaxy s logo when booting, and gives me the same error, "Can't mount SDCARD" in red text below the regular recovery options after the firmware installed succesfully (at least according to odin). Anyone have anymore ideas about the internal sdcard getting messed up? how can we format it or wipe it clean when we can't access it?!? please help!
take it easy. thats why products have warranties...because sometimes components fail. i am sorry it happened to you but you might just have to send it in for a repair. it can and does happen to all products at some point or another
if your 3 button download mode works
you can try using the repartidion option in the Odin3 meanwhile flashing a JH2 ROM
Thanks for the ideas fellahs, I did try to reflash with odin and repartition checked, I've looked alot into this problem and can only conclude that my internal sdcard is borken. no matter what i do , even after what looks like a successful flash, the phone boots into recovery mode with the same red text under all the options every time, "can't access SDCARD". I'm currently waiting for my local retailer to get them back in stock so i can make an exchange , I got suckered into the protection plan at Futureshop but perhapes this is one time it may actually come in handy, I just hope it all goes smoothly and i can get a new phone, although it dosent give me much confidence that the phone is sturdy enough to last the 3 years id like it too.
oh yeah, this is one of those times when the futureshop/bestbuy no hassle protection plan does wonder
they will exchange it for you no question asked
This happened to me too -- any way to fix it ?
I had the same problem, but I really need some files from the internal SD, and my phone wont boot at all, anyone ?

Tried to install OTAvwith TWRP, phone boots normally but then reboots to recovery

I have a Moto G XT1072. I had unlocked the bootloader, installed TWRP and rooted it a while ago. I did not install any custom rom.
I was completely unaware of TWRP's lack of support for OTA upgrades, so when my phone notified me that there was an update available, I was like "oh, cool, okay" and downloaded it.
a) The download finished, the phone rebooted and TWRP recovery popped up.
b)"Mh, I guess I have to find the update file and flash it, probably"
c) Of course I didn't find it, so I googled and found out that if I want to install an OTA update I have to flash back the stock recovery and I might lose root. "Not worth it, thanks, maybe when 6.0 comes out"
d) So I rebooted the phone. Boot screen with motorola logo shows up, phone boots normally, I insert my sim card pin, set the alarm for tomorrow morning (6:00 am, fml) and *poof*, phone shuts down and reboots in TWRP.
e) back to point d.
Recap: I downloaded the update but I didn't install it, phone boots normally (I can even go in settings), but after 30 seconds it shuts down and reboots in TWRP. I do not care about the update, I just hope I can avoid re-rooting or even wiping.
I've got the exact same problem as you. Stupid to not have thought this could've happened with TWRP installed. Additional problem is, I have removed everything ''root-related'' (adb, fastboot), because I thought I wouldn't need it anymore. TWRP is obviously still on my mobile, but that's about it. I have already made a backup in TWRP (don't think it will help, because I'm afraid it will backup as boot trap), but who knows if it may help.
Back to the point, I'm a noob with rooting, I don't even know how I've managed to root it in the first place, but I'm stuck with the same problem as you are but without the required tools (at least, that's what I think)...
UPDATE: So my phone finished the backup, I turned it off to charge my battery, I fired it back up after an hour (normal way, not TWRP way), and it all of the sudden works again. It doesn't boot trap anymore and it seems like I'm able to use every function properly again. After those 30 seconds (where it usually rebooted), I now got the message that the installation had failed and that I should try again later. I don't know if there's any logical explanation for this or if this is pure luck, but I'm glad it's working again! I don't know if this will help for you as well ricvail, but I think it's at least worth a shot!

Recovery mode and Root issues after stock flash

Hello all before I describe my issue lemme tell you how I got there.
First of all, new phone, couldn't install pixelexperience and flashing stock android was being a pain with all methods (read not working), only managed to install stock android with pitch black recovery.
After a while it auto updated to android 9 and I started having wifi issues that people told me were android's fault so I waited for an update. Update came but android was unable to install it, giving errors after errors every time it downloaded the update.
My solution to all of this was to flash another rom, either stock or custom, and pray it works. It was scheduled to happen in 2 days, when I had free time.
Today, when trying to change the permission for a text file for an app from read only to write, some random process crashed, and it triggered a crashing cascade, including the settings app, homescreen launcher, etc until the phone restarted and got stuck in TWRP logo screen.
No key press, combination, resets, etc would fix it. So I got into fastboot and tried a few things with no luck. Flash stock rom again and phone seemed to be working.
Magisk manager couldn't install magisk and root the phone so I went into stock recovery/twrp and every time I did it I got a black screen message saying something like this:
"Your phone/system is corrupt and won't boot ever again *evil laugh*. Oh btw, go to this link in another device to cry more"
and the link redirects to a google page with some non-useful info.
So here I am, unable to root, unable to go into recovery, phone boots though. I force-stoped updates for a while, as android 9 wifi issues were terrible, and I don't know how to proceed.
Do I flash a stock image again, a custom one, try another rooting method?
I don't want to brick a 6month old phone, really sucks.
Btw, is there a reliable way to back up everything in the phone ?(not only google stuff, but app configs and files/folders) Long time ago I read something about Titanium backup but never looked into it further and now with this crash that lost me everything I wanna prepare for the future.
Thanks for all the help and for reading my boring story.
Even I am facing same problem.. In my case my phone is rooted and I cnt flash TWRP and I cnt get into fastboot mode.. I alwys endup with black screen..

P10 boot loop and "Getting package info failed"

Dearest forum,
I'm a little desperate:
My P10 randomly crashed yesterday evening without any obvious reason and got stuck in a boot loop for a few rounds. After 10 mins or so, it got its **** together and worked normally throughout today. Unfortunately, in the evening the same problem happened again. This time, I tried the "Download latest version and recovery" in the eRecovery menu but sadly, after installation it got stuck again during reboot (loop) and probably couldn't finish the recovery process completely.
So when I try to do the same thing again now over wifi, it displays the error message "Getting package info failed". The other two options "Emergency backup" (thankfully I used today to create some backups) and "Wipe data/factory reset" are greyed out and not selectable.
I haven't tried a factory reset yet, as I am hoping to still find a solution without losing my data. Is there a possibilty to do what eRecovery is supposed to do via fastboot? The HiSuite unfortunately just says, that my device is not supported for recovery...
Strange thing is, my phone is neither rooted nor unlocked. These times are way in the past for me, so I lost all my knowledge about all that stuff.
I first suspected the battery to have caused the initial problem, since that's the only thing I have changed over the years (Polarcell), but it didn't display any strange behaviour and all cable connections were in place, too. But now, after the unsuccessful recovery attempt, I suspect a soft brick?
Would appreciate any help!
Try to unlock it via potatoNv
(PotatoNV is free)
And then flash any firmware you like
Have a nice day

Phone randomly shows boot animation on custom rom

Hi everyone! I have been suffering with this problem for 2 full days on my S10 (SM-G973F/DS) and now i just have absolutely no idea how to fix it, so I thought it was worth writing about it here.
On stock, I used one old and outdated application that made user certificates system certificates, but which worked. Having tried it on EvolutionX 5.9.1 (Android 11), it brought the phone into a bootloop. I didn’t have a backup and because in order not to go through the installation process on a new one again, I decided that I would try to delete the folders from the data partition ONLY, but after half a day of attempts, nothing happened and I started to install the rom from scratch, but then weird things began to happen: after reinstallation/factory reset, boot animation randomly started (check attached video), which either went into an endless boot, or loaded the system back, but then if boot animation started on loading then this loading become endless, and the buttons (in the system) "Reboot to recovery", "Reboot to bootloader" and etc simply turning off the phone without booting into the recovery or bootloader, and if this happened, then somewhere in 2 minutes after turning it off.
I think i tried almost everything: re-installation according to the instructions, re-installation according to the way I did it before, I even tried to install the stock, and after the recovery again and then rom, but absolutely nothing changes, I cannot use custom rom if it is up to this worked fine and everything started on the same version as I was trying to install like before, I even tried to download the rom installation file again, not installing magisk-patch in boot, installing multidisabler, even find my old backup for TWRP that has every partition, but absolutely nothing changes, maybe someone knows how to fix it?
Thanks in advance!
P.S Stock rom works perfectly (android 11), but i want to use custom anyway (also android 11)

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