[ASK] Moto g5s plus wifi keep disconnecting after few minutes stand by - Moto G5S Plus Questions & Answers

Hi, I recently bought Moto G5s Plus, but I found some problem, like my Moto G5s Plus is keep disconnecting after not using for few minutes. I've tried Reset Default Network, and nothing changed. Is any reason? and what I must to do?

Disconnect (forget) and reconnect does help or restarting your phone? If not, must be your router issues mostly if you have more than the number of devices at your place. If that the case, you could set static ip address to each devices.
Sent from my XT1805 using Tapatalk

I've trying that, still being disconnected. I don't know about the router, but I'm trying with making hotspot from the another phone, and from my windows pc. still same like that. discconecting again after i lock the screen.
P.S : THhe WiFi I connect always showing disabled after first Connect

Based from you statement, that must be your router/wifi problem. Try unplugging it for 20 seconds then try to plug it again.
Sent from my XT1805 using Tapatalk

Hi, thanks for contributing in my thread
I found that, if the phone is not using WiFi (no activities) the WiFi will be disconected, I tested with download an apps in playstore, the WiFi still connect

That's a good feature in most modern phones to save battery. Afaik, there's an option to keep your phone from disconnecting from wifi even without you using it mostly if you're asleep.
Sent from my XT1805 using Tapatalk

Related

Wifi broke after rooting? Kindle HD 7"

After rooting an X stays on the wifi icon in the status bar. Even though it says I'm connected. So I'm kinda lost, any help would be awsome
Sent from my Nexus 7 using Tapatalk 2
first
billydroid said:
After rooting an X stays on the wifi icon in the status bar. Even though it says I'm connected. So I'm kinda lost, any help would be awsome
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
First it isnt wrong if a X is there, is a glitch, and first see why, i rooted 2 tablets and a phone an never nothing. Do you have wi fi and the X is n the icon?
Under wifi settings it says connected. But it will not actually access the Internet. Also there is that X on the icon up top
Sent from my Nexus 7 using Tapatalk 2
That also happen to me on both rooted and unrooted kindle fires; try to discontent from the network and connect again, in my case i have 2 networks at home, switching between them fix that issue.
hector333 said:
That also happen to me on both rooted and unrooted kindle fires; try to discontent from the network and connect again, in my case i have 2 networks at home, switching between them fix that issue.
Click to expand...
Click to collapse
I had reset my router to default. But it's working
Sent from my Nexus 7 using Tapatalk 2
I saw this behavior too after rooting and enabling Google Play. I would see any of the following occur:
1) An 'x' on the wifi icon even though I had a wifi connection (drop down wireless menu shows connected, web browser works). I would see the 'x' shortly after restaring the KFHD.
2) No wifi icon and no connection. Reconnecting to wifi taking forever or fail authentication
I think I fixed up #2 by setting up the wireless connection profile again. #1 seems to happen whenever I wake the KFHD...after a min or so the 'x' usually goes away, but not always.
A non-issue for my KFHD so far.
I'm having the same issue with authentication failed. Turned Wifi off and tried again, no luck. Also deleted network and set it up again with no luck. Anything else I can try?
I annoyingly had the same problem, tried some of the above suggestions in the end a Kindle reboot seemed to fix it for now, try that.

[Q] Any Issues with WiFi

Loving the phone really, one thing i have noticed is when ever im downloading or uploading large files through my home WIFI after a short period the phone disconnects from the network and i have to reconnect manually. Any ideas is anyone else having the same issue. All my other devices are fine
Same thing here, but it reconnects itself - just losing the connection for 1-2 seconds. It happens sometimes even when browsing the web. Most likely some kind of software bug.
Had similar symptoms when playing with the phone at work`s WiFi (1st day of usage). On my home WiFi nothing wrong at all.
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
abd_alazeez2002 said:
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
Yeah checked that it happens even with the screen on. i got the screen to stay awake when charging and usually download my big files the i gave up trying to download A Bards Tale last night.
marcgear said:
Loving the phone really, one thing i have noticed is when ever im downloading or uploading large files through my home WIFI after a short period the phone disconnects from the network and i have to reconnect manually. Any ideas is anyone else having the same issue. All my other devices are fine
Click to expand...
Click to collapse
it happens sometimes in s3, s2, xS and etc
it s a bug and will repair by software update or flashing another rom/firmware by urself if know wht to do.
abd_alazeez2002 said:
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
I found that WiFi is one of the most power draining things on phones. The best thing would be to switch to mobile data while sleeping and turn wifi off during that time.
That way you can still receive everything, but since you're sleeping you will barely use any data at all.
To bad the phone can't do that automatically.
I'm getting frequent wifi drops in my home (netgear router, wpa psk security) and its also affecting other devices in the house! Other wifi networks I've connected to seem to be fine, no issues whatsoever. Sometimes it'll say its connected, but no data, other times it will disconnect entirely.
This is a VERY strange problem and the fact that its affecting the wifi connection to other devices is even stranger.
Just an update on this, I returned my phone to P4U this morning as the wifi thing was annoying me and the phone has eaten 823mb of mobile data in one weekend even though i had mobile data turned off and connected to WIFI, The handset said i used 115mb and Voda said 823mb. not the only reason i returned it but it needed changing. So got my new handset up and running this afternoon and im set up and i been downloading all my files and apps with out any problems.
So looks like i had a dud phone first time around.
Xperia rebooting fibre broadband gateway???
hanleyco said:
I'm getting frequent wifi drops in my home (netgear router, wpa psk security) and its also affecting other devices in the house! Other wifi networks I've connected to seem to be fine, no issues whatsoever. Sometimes it'll say its connected, but no data, other times it will disconnect entirely.
This is a VERY strange problem and the fact that its affecting the wifi connection to other devices is even stranger.
Click to expand...
Click to collapse
Getting the same problem too. All my other devices (Nexus7, Ipad, PC) can connect fine to my wireless home network (fibre). But when I start connecting my Xperia Z to the wireless network, after 5 mins, my Gateway will hang, and restart itself. Happens all the time without fail as long as I have my phone hooked up to the wireless network.
Anyone else facing this problem?? I'm kinda at a loss now on how to solve it. Tried adjusting settings on my wireless channel too but doesn't seem to help. Any help will be greatly appreciated!!!
xentay said:
Getting the same problem too. All my other devices (Nexus7, Ipad, PC) can connect fine to my wireless home network (fibre). But when I start connecting my Xperia Z to the wireless network, after 5 mins, my Gateway will hang, and restart itself. Happens all the time without fail as long as I have my phone hooked up to the wireless network.
Anyone else facing this problem?? I'm kinda at a loss now on how to solve it. Tried adjusting settings on my wireless channel too but doesn't seem to help. Any help will be greatly appreciated!!!
Click to expand...
Click to collapse
Ok, so i reckon this could be an issue with not having a static I.P address. Gonna change it tonight when I get home and see if the problem is solved. It's either that or it may be trying to connect to a port thats used for something else? Have ports assigned for my Xbox ect. I'm not too knowledgeable about these things so any other suggestions are welcome. Not too many settings on the phone unfortunately so the problem has to be solved using the router I'd say.
hanleyco said:
Ok, so i reckon this could be an issue with not having a static I.P address. Gonna change it tonight when I get home and see if the problem is solved. It's either that or it may be trying to connect to a port thats used for something else? Have ports assigned for my Xbox ect. I'm not too knowledgeable about these things so any other suggestions are welcome. Not too many settings on the phone unfortunately so the problem has to be solved using the router I'd say.
Click to expand...
Click to collapse
I have static ip set up since the beginning, and I also have the problems. Only my problem seems to stem from 2.4 GHz/ 5 GHz (if this is even possible). 5 GHz is the preferred one, but this one seems to be out of range sometimes and it switches to mobile data. The 5 GHz is then out of range, while the 2.4 GHz is not. Very strange.
Ive found the Xperia Z has held on to a 5GHz Wi-Fi signal better than any other device I've used before, but the 2.4GHz can often disappear...
Very odd, although at home I am quite happy that 5GHz works better as there's far less interference from local neighbours. Perhaps that's causing the problem - in that the XZ isn't so well set up to cope with other routers on the same Wi-Fi channels??
The reach of my 2.4 GHz is at 75%, while 5 GHz is at 50%??? Strange.
I would always expect 2.4GHz to carry further, and so I am surprised by my experience too.
In my case, there's only 1 5GHz router visible other than mine, but countless 2.4GHz ones. Not sure why that would make the XZ drop (and sometimes even lose) the connection - but that's what seems to be happening.
Xperia Z no wi-fi without SIM
I have a different wi-fi issue with my Xperia Z. It does not connect to my home wi-fi when there is no SIM in the phone. It just says that the network is out of reach. When I pop in the SIM card, it connects automatically. Actually, all the hi-end Sony phones I tried recently do this (Ion, T and more). I've been looking for a solution here on the forum, but didn't find any helpful topic. But maybe I was looking wrong. Does anyone know, what to do?
lvoky said:
I have a different wi-fi issue with my Xperia Z. It does not connect to my home wi-fi when there is no SIM in the phone. It just says that the network is out of reach. When I pop in the SIM card, it connects automatically. Actually, all the hi-end Sony phones I tried recently do this (Ion, T and more). I've been looking for a solution here on the forum, but didn't find any helpful topic. But maybe I was looking wrong. Does anyone know, what to do?
Click to expand...
Click to collapse
I think the obvious answer is put a SIM in there... and if that means getting any old SIM and cutting it to size, even if it's not registered on any network, then do that.
I wonder if it the phone is looking at the SIM to identify the country, and therefore what channels can be used? I say this because when I first used the phone (without SIM) I also had problems [router not showing up in a scan], and my router is on channel 13. I then put in a SIM and at some stage did another scan and it found my router.
Is your router perhaps on channel 11, 12 or 13?
I know it's a long shot, but who knows?
jonmorris said:
I think the obvious answer is put a SIM in there... and if that means getting any old SIM and cutting it to size, even if it's not registered on any network, then do that.
I wonder if it the phone is looking at the SIM to identify the country, and therefore what channels can be used? I say this because when I first used the phone (without SIM) I also had problems [router not showing up in a scan], and my router is on channel 13. I then put in a SIM and at some stage did another scan and it found my router.
Is your router perhaps on channel 11, 12 or 13?
I know it's a long shot, but who knows?
Click to expand...
Click to collapse
Interesting point, will try to investigate with the channels. And I may also try to dig out some inactive SIM, thanks for the tip... The only thing I found is, that the problem obviously appears only with the WPA2-PSK security. With WPA, its all a-OK...
If you look inside the build.prop
The wifi.channel is not assigned,maybe this can gives you an idea guys.
Sent from my C6602 using xda premium
My 2.4GHz has autochannel and 5Ghz is @ 44.

Home Wifi Issue

I have noticed lately that my Moto X will sometimes not connect to my home WiFi. At all. Until I reboot the phone. Toggling WiFi on and off, and forgetting the network do nothing. Other devices (other phones, computers, tablets, TV, etc) are all connected fine, but won't connect. It can see the network, but that's it.
It's only my Moto X and only my home WiFi. It only happens once or twice a week, but it is annoying to have to reboot.
Mostly unrelated, but my Bluetooth icon doesn't always change state. I've noticed that sometimes even hours after getting out of my car the Bluetooth icon is white instead of dim gray like it should be when not connected. That doesn't seem to have any bearing on the ability to connect, just something I've noticed. Usually toggling BT off and on again fixes the issue.
Phone is a rooted 4.4 Verizon Moto Maker edition. I do have SnapDragon Battery Guru installed but I never set anything up to save power. There is a setting in stock WiFi settings about consuming less power on WiFi, but that would seemingly impact all networks, not just home, and it would only be in play once I am connected to the network, not before.
I do use Tasker to enable my WiFi when I get near home (based on cell towers when and I'm NOT connected to BT in my car), so WiFi typically shuts off when I leave home, turns on when I get to work (based on calendar events), turns off when work is done (calendar) and then turns on when I exit my car (BT disconnects and I'm connected to one of a few nearby towers). Only seems to happen when I get home from work, so it could be something in Tasker not properly enabling WiFi? If I notice it again I will try to connect to another different network before rebooting, if there any unsecured networks nearby at the time.
Thanks for any advice.
FYI... I use Tasker almost twice a day to shutdown wifi and turn on bluetooth (among other things) and have never had an issue connecting to any wifi. Not saying that is not a possibility in your case but it certainly hasn't been my experience.
Solutions Etcetera said:
FYI... I use Tasker almost twice a day to shutdown wifi and turn on bluetooth (among other things) and have never had an issue connecting to any wifi. Not saying that is not a possibility in your case but it certainly hasn't been my experience.
Click to expand...
Click to collapse
Thanks. I don't think it's Tasker, I've used it for years and never had any issues either.
I used screen record in Gravity Box to show what it does when I try to connect. It did what I described above upon arriving home from work today.
https://copy.com/fU1Gork0RZZmkXA
I tried connecting to my home network and then an xfinity network that uses a Web login or whatever to authenticate after connecting. Neither would work.
It would show full strength until I tap connect and then it goes to the lowest signal and does nothing.
Rebooting now, I guess.
I have the same problem. Some other user advised me to configure my router as "G only" and it has worked.
Enviado desde mi XT1058 mediante Tapatalk
santi.i said:
I have the same problem. Some other user advised me to configure my router as "G only" and it has worked.
Enviado desde mi XT1058 mediante Tapatalk
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Click to collapse
Thanks. I've had some other issues with my router lately too, so I did a factory reset yesterday afternoon. There were some plaguing speed and latency issues on wifi only. I learned that the smart TV while plugged in to ethernet, was still setup to use wifi. I don't know the spec on the wifi adapter in it, but I changed it to ethernet to see if the link speed for wifi devices would go up. It did jump from 24Mbps to 65Mbps, but still felt sluggish.
I will monitor it this week and see if it still has issues connecting. I don't want to limit to the G speeds, as everything that uses the wifi is N, I believe. There are three of us, all with new phones (2 Moto X and an S4), and one laptop that is used often, but it was bought in late 2013, so it (probably) has an N card.
I enjoy the battery life that wifi allows, but can't stand the 200-400KB/s speeds it seems to be offering. It has to be something with my home wifi, because when I'm on my wifi at work (fiber line) and load gifs from reddit they hit 2-3MB/s according to my network monitor.
If you have a dual band router.... connect to the 5ghz frequency.... that worked better for me. The 2.4ghz had a better range, but kept getting page errors or disconnects
Sent from my XT1060 using Tapatalk

Wifi signal drops to "poor" and won't connect with 2014 moto x

I just received my gen 2 moto x last night and am having trouble connecting to Wifi at work. It connects to my home network and one of my work networks just fine, but when I try to connect to the work network I need it to connect to the signal strength drops to "poor" as soon as I press connect. My home network and work network both are password protected. I've verified the password and have the same connection settings as my friend's gen 1 moto x, which connects properly. The work network has excellent signal at all times when I am not trying to connect to it. It just keeps cycling from "connecting" to "saved."
Has anyone else experienced this or know a workaround? I found this but this is for a gen 1 (I'm not sure if that would help) but I'm not rooted so I don't have access to phase 2 authentication. http://forum.xda-developers.com/moto-x/moto-x-qa/wifi-signal-drops-trying-to-connect-t2872241
Thanks,
Mike
mikekory87 said:
I just received my gen 2 moto x last night and am having trouble connecting to Wifi at work. It connects to my home network and one of my work networks just fine, but when I try to connect to the work network I need it to connect to the signal strength drops to "poor" as soon as I press connect. My home network and work network both are password protected. I've verified the password and have the same connection settings as my friend's gen 1 moto x, which connects properly. The work network has excellent signal at all times when I am not trying to connect to it. It just keeps cycling from "connecting" to "saved."
Has anyone else experienced this or know a workaround? I found this but this is for a gen 1 (I'm not sure if that would help) but I'm not rooted so I don't have access to phase 2 authentication. http://forum.xda-developers.com/moto-x/moto-x-qa/wifi-signal-drops-trying-to-connect-t2872241
Thanks,
Mike
Click to expand...
Click to collapse
Exact same problem. Fine at home and everywhere else. Spent a couple hours this week on the phone with Moto. They keep saying it's the network, yet everyone else is on it. They say update firmware and open MAC. Both of which are done.
This is the message in the Access point every 3 seconds when my phone is trying to connect...
"Client Deauthenticated: MACAddress:9c:d9:17:a1:c8:51 Base Radio MAC:b8:62:1f:ad:5e:90 Slot: 0 User Name: unknown Ip Address: unknown Reason:Unspecified ReasonCode: 1"
My wife's phone drops WiFi in favor of 4G LTE at home. I have to turn off data to connect to WiFi but it eventually drops the WiFi. I'm still waiting on my pure edition so I'm not sure if its just her phone or if its a common problem.
bradley26 said:
My wife's phone drops WiFi in favor of 4G LTE at home. I have to turn off data to connect to WiFi but it eventually drops the WiFi. I'm still waiting on my pure edition so I'm not sure if its just her phone or if its a common problem.
Click to expand...
Click to collapse
This!
I have this problem all the time ON multiple networks, its very frustrating
Mines will disconnect from my 5ghz when the screen goes off and reconnects when turned on, works fine on 2.4ghz. I have a Nighthawk ac1900 so the phone is definitely the problem.
Sent from my Hammerhead
This is related to 802.1X, We have it implemented Radius and 802.1X at work and it doesnt connect. But the same AP has a guest SSID which has no protection and a separate vlan which has access only to internet and it works fine.
giovannirc said:
This is related to 802.1X, We have it implemented Radius and 802.1X at work and it doesnt connect. But the same AP has a guest SSID which has no protection and a separate vlan which has access only to internet and it works fine.
Click to expand...
Click to collapse
Sounds like this could be my problem. We have 4 networks we can login to, but they are all broadcast from the same access point. One says "secured with 802.1x" and is for laptops, two say "secured with WPA/WPA2" and are for cell phones/other, and the final is unsecured. I can only connect to the unsecured network.
So does it sound like it's the phone that's refusing the network, the network is refusing the phone for something the phone is sending back to it, or the network is refusing the phone for another reason?
I'm having this same issue. 1st Gen Moto X sitting right next to 2nd Gen, and the 1st Gen is connected while the 2nd Gen can't.
I'm having the exact same issue. It appears the problem is that older Cisco firmware doesnt support 802.11w, which is what the moto x 2014 uses by default. Here is a thread where a moto rep explains it to Cisco - https://supportforums.cisco.com/discussion/12331486/connectivity-issues-cisco-controllers-and-pmf-enabled-moto-x-gen-2
My girlfriend and I have this phone and we had a similar problem. It would connect/reconnect like a billion times before staying connected on our home network but connect fine on other networks. I tried several solutions but the one that worked was changing the channel on the router. I live in an apartment building and there are a lot of WiFi networks around me so I figured that might be causing some interference. I changed my channel from 6 to auto (it automatically jumped to 11) and now it connects instantly and is solid. What's weird is I tried channels recommended by WiFi analyzer and my other devices would connect just fine but the Moto X's couldn't even see the network in the list when it was on a lot of channels like 12, 13, and 14.
Seems like a weird WiFi radio firmware bug to me.
Is there a client side fix for this?
I just ran into the problem at my work. It is a major hospital. They are not going upgrade their cisco firmware so a couple of people's personal phones are able to connect to the network.
WiFi in general is bad on the X2014 and I am reading the same in the Droid Turbo forums.
Sent from my XT1095 using XDA Free mobile app
What!? Really?
I've not had a single issue with WiFi connectivity. I'm an IT professional so heavily reliant on WiFi.
will54880 said:
WiFi in general is bad on the X2014 and I am reading the same in the Droid Turbo forums.
Sent from my XT1095 using XDA Free mobile app
Click to expand...
Click to collapse
Wutang200 said:
I've not had a single issue with WiFi connectivity. I'm an IT professional so heavily reliant on WiFi.
Click to expand...
Click to collapse
I never had a WiFi problem with the Moto X 2014 until today at work. It wouldn't connect to a few different clients Wireless APs. At the first client site I power cycled the phone and WiFi still wouldn't connect. I then went to another client site and once again it would no longer connect. I power cycled again and this time it connected just fine albeit Bluetooth was acting funny and not connecting to the Moto 360. After cycling Bluetooth off and on again the 360 finally connected. Not sure if this is an actual issue or just dumb luck. I wonder if anyone that was having WiFi issues with this phone also has a Moto 360 connected via Bluetooth?
I don't own a 360 and my bluetooth is normally switched off unless I'm streaming music at home.
I know none of what I am about to write will solve anyone's issue but sharing my experiences mught help understand you're not alone. I wander between as many as a dozen different wifi networks daily. I manager a 63 room hotel on 7.5 acres where we are currently running EnGenius EAP350 AP's broadcasting in 2.4mhz band ONLY using .11bgn. I set the entire network to use one SSID so roaming is, in theory, problem free. My XT1095 has not had any issues at all here on property.
I also have my personal network in the lobby and main building under 2.4/5/.11AC side by side with out guest network. No issues bouncing around. I honestly expected issues but have found none.
There is one issue I have found in Android in general which can happen randomly, or I have not been able to induce the behavior only recognize it. Occasionally when I move from one building to another Android (ICS forward for sure) will forget which actual AP it's after and just hang. My solution is to tell the device to forget that node then once forgotten the network, of course, shows up in the list. I then select it and boom we're back in business.
I do have issues when I visit a network at say, the grocery store which requires accepting an EULA...the device simply will hang Wifi wize, even when I delete and reconnect I won't get the note to open the authorization page. I end up just killing wifi and going with LTE.
I get the same behaviors from all my phones ICS though Kitkat, don't have Lollipop yet darn it!!
I have long been frustrated with this weirdism from Android but have reached a point of M.A.D. with my devices but never found a solution.
I have noted I have the most issues by far with Cisco/Linksys devices. It has been almost assured that if I have an issue it's one of those routers running an older firmware version (amazing how many AP/routers use default password settings...I mean, really???)
Not 100% sure it's a firmware only issue but I do think it's some common bit of hardware in an AP/Router which can go spastic for some reason preventing Android from figuring out how to remain or get connected. I even had one of the EnGenius AP's go nuts, a fast swap with a freshly configured AP resolves but, again, still does not identify or solve the problem
I also sense there is some oddness deep in the bowels of Android's wifi/networking subsystem which just was never written correctly and may never be fixed.
Last I run and app called Wifi Analyzer by Kevin Yuan, it helps me a GREAT deal because I can target a specific AP/node to connect with. Android versions often defeat this by not remaining connected to that desired target AP and switching to something else. Here is where I think some of the issues with wifi connectivity live...Google MUST spend some time refining their wifi subsystem.
No matter this is a Very frustrating issue when it happens. My best solution has always been to forget the current connection then reconnect with it again once it reappears. Better yet use Wifi Analyzer or similar app to target a specific AP/node and connect/forget from inside the app, that really does seem to help, mostly...sigh, I know, sorry...
This WiFi issue is really aggravating. I have tried so many things:
1. Rebooting Router
2. Powering Off/On Phone
3. Turning WiFi Radio Off/On
4. Resetting Phone Cache Partition
5. Using WiFi analyzer and setting my router to various channels manually
6. Changing Router SSID
7. Forgetting SSID on phone and re-adding it
8. Verifying MAC Filtering is not enabled
9. Enabling MAC filtering and specifically allowing phone MAC address
10. Disabling "Avoid Poor Connections" in WiFi settings
11. Manually setting WiFi frequency band to 2.4ghz in phone settings
12. Disabling "WiFi Optimization" in phone settings
23. Changing WiFi direct and BT phone names (yeah, a big stretch, but I read somewhere that this worked)
24. Installed updated firmware on my ASUS RT-N12D1 (3.0.0.d.376_3602)
25. Disabled WPS on router
26. Switched router between Auto, Legacy and N-Only
27. Disabled Authentication and Encryption on router, just an "Open" connection.
After all of this, the phone still has WiFi connectivity issues. Sometimes after a phone power cycle it will connect to WiFi, but never for very long. Every other device I have connects to the WiFi without issues. I just got the Moto X a few days ago (AT&T version) and this is the first time I have ever had a device with WiFi connectivity issues like this. Very aggravating. There is clearly something wrong with either the hardware, or software on the phone.
There are some other oddities. When it won't connect to WiFi, there is something strange with the phone. Its not like it just can't connect or stay connected to WiFi, but somehow it seems like the WiFi is in a stalled state. Sometimes it won't show any WiFi networks and just says "Searching for WiFi networks..." until I turn off wifi and turn back on again. Then as soon as it turns back on, it will show the nearby SSID's, and try to auto-connect to my router, but after a few seconds it shows "Disabled" under the SSID. Then after a few seconds the disabled goes away, and it just shows the SSID name. It also won't let me change the WiFi Direct phone name while the WiFi is in this state, it gives me an error saying "Failed to rename device", followed by "Group Creation Failed". However, when I am actually connected to WiFi, I can rename the WiFi direct name just fine. So its not just simply an issue with bad radio signal or something, but something more serious, like the WiFi state is hung or something. If I can't resolve this in another day or two, I am going to have to return the phone, and hopefully a replacement will work. If not, I might have to get something other than a MotoX because I can't not have WiFi while at home and work.
---------- Post added at 12:29 PM ---------- Previous post was at 12:10 PM ----------
I found a way that seems to work to connect to WiFi. To clear, this isn't a fix for the data-sync issue that some people are having, or poor signal, but the issue where you can't connect to an SSID, and there is no error or anything.
1. Hold Down Power Button
2. Turn Airplane Mode On
3. Turn Wi-Fi On
4. Connect to SSID
5. Press Power Button down again
6. Turn airplane mode "Off"
I have now tried this several times, and it works everytime. If I turn off Wi-Fi and back on again, it won't connect, until I do the airplane mode trick. I don't know who to give credit for this, I have spent days and hours searching, and I remembered reading that from somebody else, but not sure where, so this is not my fix, I am just posting it here as it seems to work.
This issue is strange, and must be some combination of Android, and Motorola software/hardware/firmware configuration. I hope they get this fixed, but it at least now, this temporary fix will work whenever WiFi is not connecting.
For those of you getting WiFi connectivity problems, it could be related to your router setup. Download an app called InSSIDer and run a scan, then choose a channel that's not being used but make sure it's 5 channels higher or lower. For example, if it detects 3 networks on channels 3, 5 & 6, then you want to choose channel 10 or 11. If it detects one network on channel 6, then you should choose channel 1 or channel 10 or 11.
I noticed issues like this when I bought my Nexus 4 after my iPhone 4. Android devices seem to ship with rubbish WiFi radios.
Like I've mentioned before, I've not experienced a single disconnection with my phone either at home, work, in laws, coffee shops or anywhere else ever. Same with my first gen Moto X.
Mine is slightly different. Now and then, after power cycling or rebooting, it forgets all the WiFi passwords. Not every time. Just now and then.
Also sometimes it's quite fast, some slow. My wife's firs gen is pretty constant.

Wifi doesn't connect well

Is anyone else having issues with wifi connecting? My issue is that wifi doesn't always connect, and the only way I can usually get it to connect is to restart my phone. So I have my home wifi saved in the phone and when I leave it obviously disconnects, then when I'm back home I have to restart my phone in order to get it to connect. My work wifi has even more issues and it doesn't always connect from a restart. Is anyone having this issue?
Yup see my post in this forum, i have issues with my home cisco ap. I need to use a wifi fixer app just to stay connected.
Sent from my XT1254 using XDA Free mobile app
Mine has worked perfect so far. Have connected to several networks while at home or working.
Mine is working great too. I am getting better signal than my Razr M, and compared to several other phones I have owned, the M got wonderful signal!
I got it in red just in case anyone is curious. Most complaints I have seen seem to come from those with ballistic nylon, which was the deciding factor in buying it in red.
-magnum- said:
Yup see my post in this forum, i have issues with my home cisco ap. I need to use a wifi fixer app just to stay connected.
Sent from my XT1254 using XDA Free mobile app
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Magnum , which app do you use? i'd like to try it. But honestly at this point I think I'm swapping out the device...I don't see anyone else that has this same issue as me where I have to restart for the wifi to work. I did a factory reset and thought it fixed it but nope it disconnected grrrrrrrr. Luckily we can swap out within 14 days.
Oh and mine is red too and I still have issues
I am so sad. I factory reset, didn't help. I went to Verizon store and swapped out for a new phone. It connected to a random wifi by the store so I thought woohoo it works. It connected at home. Then I got to work today and its having the issues again. It won't connect unless I restart the phone (and even sometimes restarting doesn't help). I'm at a loss. I'm so sad because this is the only phone that I want that is out right now but if wifi doesn't work then it is completely and utterly usesless to me. My only glimmer of hope is that the case (verizon one that has the kickstand and the belt clip) is making the wifi act all wonky, so I took the case off and lets see what happens. Fingers crossed!
Did you disable the "Avoid poor connections" option? I found it wouldn't let me connect to a lot of networks on my old Razr M, so I disabled it immediately when I got this phone.
These are my settings, and I haven't had a problem.
Sorry to bring this back from the dead, but it appears to have resolved a weird issue I was seeing. Specifcally, I would see "old" Wifi SSIDs in the list that were not available anywhere near me. For example, I just traveled 3 hours away, and I was still seeing a router from the 3-hour-distant site. Only the phone saw it... my computer, for example, confirms it's not real. It would just show up as a "ghost" in the list, and never disappear.
I checked the post you had, and saw that I had disabled most of the items... except "Wifi Notifications" and "Scanning always available". So, when I disabled those, and then turned off/on the wifi, the ghost SSIDs disappeared.
In related news, this issue may also causing one of the routers I used to always show "Saved, secured with WEP" and yet it would never connect. It was a real signal in the area, and my laptop connected with no issues... but the phone would refuse to connect, even if I forgot the network and reconnected with the WEP key, etc. I'm hoping this fix (disabling the above two items) will fix that as well... but I won't know for sure as I'm 3 hours away from that router now
In any case, thanks for the posted pic... it helped me identify and fix the problem... hopefully this can help others, too!

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