Audio stutter mostly when screen is off - Moto E4 Plus Questions & Answers

So I've had this problem since I bought the phone a few months ago. When listening to music on Spotify or Google play music with the screen turned off the sound begins to stutter randomly, sometimes when I touch the finger print sensor and sometimes it happens without me doing anything. This also happens when the screen is on but less frequently.
Are you having the same issue? If you are, feel free to reply and perhaps post a solution to this problem.

I am, posted it in the official support forum and some rep told me "they will look into it", did you manage to get it working? thought it was an antenna issue (mine doesnt support my carriers LTE basebands but works fine on 3G) but it happened even when I put the device on airplane mode

drawhla said:
I am, posted it in the official support forum and some rep told me "they will look into it", did you manage to get it working? thought it was an antenna issue (mine doesnt support my carriers LTE basebands but works fine on 3G) but it happened even when I put the device on airplane mode
Click to expand...
Click to collapse
Nope, I haven't been able to fix this issue. I even flashed resurrection remix custom rom(which is very stable) by zormax but even he couldn't fix this problem.
My device's model is XT1771 btw

MobyDuhFreak said:
Nope, I haven't been able to fix this issue. I even flashed resurrection remix custom rom(which is very stable) by zormax but even he couldn't fix this problem.
My device's model is XT1771 btw
Click to expand...
Click to collapse
Damm, must be an issue with the fingerprint reader and/or pocket detection, it happens less when I'm holding the device or put it "backwards" in my pocket (screen not in contact with my leg)
Did you have the problem with the original stock rom? I upgraded as soon as I got it and according to some posts in the official forum it wasnt an issue before.
Or maybe the xt1771 model is just crap (I have the same one)
Enviado desde mi Moto E (4) Plus mediante Tapatalk

drawhla said:
Damm, must be an issue with the fingerprint reader and/or pocket detection, it happens less when I'm holding the device or put it "backwards" in my pocket (screen not in contact with my leg)
Did you have the problem with the original stock rom? I upgraded as soon as I got it and according to some posts in the official forum it wasnt an issue before.
Or maybe the xt1771 model is just crap (I have the same one)
Enviado desde mi Moto E (4) Plus mediante Tapatalk
Click to expand...
Click to collapse
I had the same problem with the stock rom. I think there maybe a way to fix this by completely disabling the finger print sensor. Basically the system won't be able to detect the fingerprint sensor at all. I think it might work but I don't know how to do it.

MobyDuhFreak said:
I've had the same problem with the stock rom. I think there maybe a way to fix this by completely disabling the finger print sensor. Basically the system won't be able to the detect fingerprint sensor at all. I think it might work but I don't know how to do it.
Click to expand...
Click to collapse
Maybe using a flip cover could work, personally I cant stand them but they should at least cover the fingerprint sensor.
Apparently this model is the only one that has that issue, doubt we will get another OTA update that fixes this but who knows. I issued a bug report, but it will be a miracle if they even read it
Enviado desde mi Moto E (4) Plus mediante Tapatalk

Honestly I wouldn't go back to stock even if they fix this issue. Resurrection Remix offers so much more and is so much faster than stock rom at everything. Games run smoother and camera app is way better with built-in filters and more recording options. And the customization is just amazing. I really recommend u flash it if u haven't already.
Here's the link to the forum
https://forum.xda-developers.com/moto-e4-plus/how-to/rom-resurection-remix-5-8-5-moto-e4-t3686842
If u need help flashing just PM me
Btw the stuttery 60fps youtube problem on stock rom is fixed in ressurection remix

Thanks, might try it if I'm able to get the unlock code and TWRP running
So far no luck but really haven't tried more than once and probably forgot to enable USB debugging or something like that. Will give it a shot during the weekend
Enviado desde mi Moto E (4) Plus mediante Tapatalk

drawhla said:
Thanks, might try it if I'm able to get the unlock code and TWRP running
So far no luck but really haven't tried more than once and probably forgot to enable USB debugging or something like that. Will give it a shot during the weekend
Enviado desde mi Moto E (4) Plus mediante Tapatalk
Click to expand...
Click to collapse
I didn't need any unlock code to unlock the bootloader. I just used the adb command using cmd and it unlocked immediately. Be careful flashing the new rom. If you delete the nvram file u'll lose the IMEI and your phone won't able to detect SIM cards. Tell me if you want me to help u flash ressurection remix.

Ok

Related

[Q] Proximity Sensor issue...

Ok so I am having an issue where the screen will just black out on a call as soon as I call. It does it most of the time. I know when a screen is replaced you can have issues but this has ever been worked on besides a new battery. The phone is Rooted, unlocked bootloader and running Pacman on it. Anyone have this issue, when I search I see the old Atrix had Prox issues but nothing really on the HD. I know some phones allow you to adjust the Prox. I wish this phone had a service mode like the S3's and Notes that allowed me to see how the Prox is adjusted. LOL
Either way just wanted to know if anyone has had or knows of an issue with these devices and the Prox not working properly.
Exactly same issue here, but no idea about solution :/
Enviado desde mi MB886 usando Tapatalk 2
Get a Market app such as CPU-Z among others and check if your sensor is working by bringing your finger close to it.
I'm not sure, but i think most 4.2 ROMs are doing this, and, I have a proximity sensor issue with another phone(HTC One), it does not know when its on your face and your face pushes buttons. For me, just push the power button a couple times and it comes back.
For me on PAC, this is a difficult issue to mess with because it only effects my first call after a full wipe & install -- works just fine 2nd call and on.
http://forum.xda-developers.com/showthread.php?t=2424379&highlight=proximity
If you haven't solved it already. There you go.
Pretty sure he's solved it lol.
Sent from my PACMAN MATRIX HD MAXX

Screen does not turn on after turning off

Hi all,
For some reason the screen does not turn on after locking the phone. If I reboot it, the screen works completely fine, I can access all the apps, etc. However, as soon as I turn off the screen, it does not turn on. I can still use it because I can hear the tapping sound but the screen does not light up.
I know this question was asked a few times already but there were no replies, so I decided to ask again.
Need details mate, did you change the kernel? What is your Android version and rom, using stock? On the other hand, do you receive black and white notification screen when receiving messages?
Enviado desde mi Moto G 2014 mediante Tapatalk
I facing this promlem on cm13
Rudroid Yam said:
Need details mate, did you change the kernel? What is your Android version and rom, using stock? On the other hand, do you receive black and white notification screen when receiving messages?
Click to expand...
Click to collapse
I faced this problem on BlissPop but I don't remember the version. However, even on stock rom screen still does not light up :/ Black and white notification screen does not appear, as well.
Seems to be a hardware problem, maybe the sensor. I suggest you to contact Motorola for online support.
Enviado desde mi Moto G 2014 mediante Tapatalk

Ok Google not working while screen off and charging

Like the title says. When the phone is screen off but plugged in, OK Google isn't recognized. Works fine if screen is on. In my Google / Voice settings I have turned on Say Ok Google Anytime and Trusted Voice to unlock.
It worked fine on my LG G3 previously before I came to the 3T.
Any ideas?
Sent from my ONEPLUS A3000 using Tapatalk
For me also not works
This is proving to be very annoying.
I tried the Now Launcher to see if it would fix this problem (I was going to use it anyway since autorotate seems broken with stock Launcher).
Now launcher doesn't change the situation. Does anybody have a work-around? This is the first phone/os that I have had this problem with.
Help!
Sent from my ONEPLUS A3000 using Tapatalk
When i tried, it says there is locked screen (i have fingerprinted lock screen), but when i recognized and accepted, it had no reaction. Do you tried only swiped lock screen?
Tried a bunch of things. When screen is off (but charging)I haven't found any combination of settings that work. I use a fingerprint but noticed problem before setting up the fingerprint. Also have set that my voice can be trusted to unlock; also in my car the phone is unlocked as a trusted Bluetooth device.
Sent from my ONEPLUS A3000 using Tapatalk
For me sometimes it has vibration, sometimes it says that phone are locked. But still not works "ok google" on black screen
I guess what does it means. When you press unlcok button, if there is swipe or something, it unlocks device when you say "ok google"
I have the same problem..ok Google does not work when the screen is off..bt works fine when the screen is on
I've asked this question over in the OnePlus community forum on OnePlus.net. I don't think the readership there is as savvy as here though. I've already gotten some patently wrong answers. I'm still hoping someone can suggest a fix or at least work-around.
Sent from my ONEPLUS A3000 using Tapatalk
gioyocho said:
I guess what does it means. When you press unlcok button, if there is swipe or something, it unlocks device when you say "ok google"
Click to expand...
Click to collapse
I have that option checked and it still stops working for me if I haven't used my device for more than 5 minutes.
Sent from my ONEPLUS A3000 using Tapatalk
I also would like to use OK Google with the screen off.
This has been driving me a bit crazy. I can't imagine what is blocking it from working. Glad to hear it isn't just me experiencing it... At least I am not alone.
I can't imagine it is a technology gap on the phone... That would only apply to screen off / not charging cases. Microphone certainly can work with screen off... For example talking on phone the screen shuts off in proximity to the head. And it's not a power issue, since this use case includes charging.
Somewhere there must be a hidden toggle for some feature set the wrong way.
Anybody have skills to investigate?
Sent from my ONEPLUS A3000 using Tapatalk
you can't.
always listening isn't enabled on our phone (something about licensing with qualcomm).
I don't need always listening... I need listening while charging. Even phones from 5 years ago do this...
Sent from my ONEPLUS A3000 using Tapatalk
again, you can't. IT IS NOT ENABLED ON OUR PHONE.
Yes, my nexus from years ago can do it.
but no, our 3T will NOT do it.
exb0 said:
again, you can't. IT IS NOT ENABLED ON OUR PHONE.
Yes, my nexus from years ago can do it.
but no, our 3T will NOT do it.
Click to expand...
Click to collapse
This kind of makes hands-free driving and home voice actions pointless.
exb0 said:
again, you can't. IT IS NOT ENABLED ON OUR PHONE.
Yes, my nexus from years ago can do it.
but no, our 3T will NOT do it.
Click to expand...
Click to collapse
Thanks for the reply. What exactly isn't enabled... or better asked, at what level is it not enabled? The SnapDragon 821 has support for it. So, perhaps this will come in an update or a custom ROM. Or is there some other layer which needs to be developed that OP currently hasn't?
It's beyond shocking that a major feature ... voice response while driving ... would be crippled in a recent model phone. And, I am ignorant of what exactly needs to work. The microphone works fine when the screen is off, and I have no concerns about battery performance when plugged in and charging, so an app should be able to be told to listen to the microphone under these circumstances.
Any further info about what's missing would be greatly appreciated!
It worked for a short time for me. I could say, "ok google" with the screen off, but I'm guessing the app updated or a rom changed one little thing and now it's a pain in the ass.
Sent from my ONEPLUS 3T using Tapatalk
cbwhat said:
This kind of makes hands-free driving and home voice actions pointless.
Click to expand...
Click to collapse
Uhh, yeah. That's why you keep the screen on.
Frankenscript said:
Thanks for the reply. What exactly isn't enabled... or better asked, at what level is it not enabled? The SnapDragon 821 has support for it. So, perhaps this will come in an update or a custom ROM. Or is there some other layer which needs to be developed that OP currently hasn't?
It's beyond shocking that a major feature ... voice response while driving ... would be crippled in a recent model phone. And, I am ignorant of what exactly needs to work. The microphone works fine when the screen is off, and I have no concerns about battery performance when plugged in and charging, so an app should be able to be told to listen to the microphone under these circumstances.
Any further info about what's missing would be greatly appreciated!
Click to expand...
Click to collapse
Yes, the 821 has support for always listening. However, the phone company (OnePlus) has to pay the SOC company (qualcomm) in order to use always listening (more on always listening later). Is it possible for a developer to somehow enable it? Yes. As seen with the Ok Snapdragon concept with the nexus 4, we can indeed enable it. However due to legal issues, that mod was never released.
Another reason is marketing. Motorola was able to promote their Moto X Pure so much because it had their custom "Ok Google" thingiemajig. If every phone had always listening, why buy a nexus / pixel / moto?
If you want the phone to listen and respond to your voice actions while the screen is off, regardless of whether or not it's plugged in, you need always listening. Unless you're in a call, of course.
I've heard that PA and/or CM managed to make a hackaround this for other OP phones, but I cannot confirm that it actually exists as I have never looked into it.
Great explanation. Thank you
Sent from my ONEPLUS A3000 using Tapatalk

ressurection remix os is now out for the mate 20 pro!

https://openkirin.net/ the first asop rom is here! i just installed it and seems very fast , you need the stock recovery and an unlocked bootloader. uses the emui camera so will still take great photos.
edit: i can not make or receive calls so far. maybe i am doing something wrong. will play around some more and see if there is a fix.
djisgod said:
https://openkirin.net/ the first asop rom is here! i just installed it and seems very fast , you need the stock recovery and an unlocked bootloader. uses the emui camera so will still take great photos.
edit: i can not make or receive calls so far. maybe i am doing something wrong. will play around some more and see if there is a fix.
Click to expand...
Click to collapse
Thanks for bringing this out , would like to try it , but first I need to make sure I can be able to make and receive calls !
would you mind keeping us updated with your discoveries using the rom please ?
The rom is blazing fast, no issue so far but i'll keep on testing it for a while. I have no problem with callings, make sure that you flash the correct recovery_ramdis.img for your model. I also got the latest magisk installed no problem. My only concerns would be no more AI camera, and no 3D face ID.
Update:
Some stuffs I have notice:
-USB-C earbuds doesn't work, USB-C adapter + normal earbuds works.
-The phone run a bit warmer than stock.
-It seems like the auto brightness sucks, it almost always put the phone at full brightness. I toned it down manually and the phone seems to cool off a bit.
-Safety net passed but google pay still doesn't work.
-No stereo speakers.
-Fingerprint sensor works but no indicator on screen of where to place the finger.
-No idea how to change screen resolution
Updated one day battery from 9am to 10:30pm.
loofn said:
The rom is blazing fast, no issue so far but i'll keep on testing it for a while. I have no problem with callings, make sure that you flash the correct recovery_ramdis.img for your model. I also got the latest magisk installed no problem. My only concerns would be no more AI camera, and no 3D face ID.
Update:
Some stuffs I have notice:
-USB-C earbuds doesn't work, USB-C adapter + normal earbuds works.
-The phone run a bit warmer than stock.
-It seems like the auto brightness sucks, it almost always put the phone at full brightness. I toned it down manually and the phone seems to cool off a bit.
-Safety net passed but google pay still doesn't work.
Click to expand...
Click to collapse
For brightness Problem try this one
How do I use that command? Is it in build.prop?
Thanks!
loofn said:
How do I use that command? Is it in build.prop?
Thanks!
Click to expand...
Click to collapse
Type it in command with su rigths dann If If done reboot
loofn said:
make sure that you flash the correct recovery_ramdis.img for your model.
Click to expand...
Click to collapse
Any chance you can share the file ( if you have it ) to flash the stock recovery , for a single sim global mate 20 pro ( LYA-L09 ) ?
I've been "google browsing" without luck !
edit : nevermind , I managed to extract it from a full update (.228)
Gonna try the ROM now
Cheers !
After some reboot and adjust, the phone run alot cooler now as close as stock I would say. The battery is not as good as stock because it is running at 2k compare to 1080p like I normally use on stock and there is no option to change resolution natively. I wish we have official support for this rom soon.
Try to install gcam if it's work?
Why are there no screenshots / videos / etc. of the OS on the webpage?
VinBenzin810 said:
For brightness Problem try this one
Click to expand...
Click to collapse
do you really think a qcom fix solves your issue on a kirin device? also this command does nothing on my rom, since i didn't pick phhs stuff at all.
Regards
OldDroid said:
do you really think a qcom fix solves your issue on a kirin device? also this command does nothing on my rom, since i didn't pick phhs stuff at all.
Regards
Click to expand...
Click to collapse
Hello, I just want to know if mate 20 pro will be officially supported for this rom. I love this rom, it is so fast and smooth with decent battery life.
Thank you!
ROM is amazing so far. Calls work and other than the fingerprint scanner, everything works great.
ChongoDroid said:
ROM is amazing so far. Calls work and other than the fingerprint scanner, everything works great.
Click to expand...
Click to collapse
Fingerprint actually works, just no indicator on screen of where to place it. U have to max ur brightness for the fingerprint sensor to pick it up tho. So not really as imposible to implement as 3d facial.
Great ROM , superfast , runs really nice and smooth in my mate 20 pro (hardware)
I hope the developer post it here at xda , so we can all make it better together ( I mean with feedback , findings , tips , etc )
Cheers
loofn said:
Fingerprint actually works, just no indicator on screen of where to place it. U have to max ur brightness for the fingerprint sensor to pick it up tho. So not really as imposible to implement as 3d facial.
Click to expand...
Click to collapse
Ah good to know I didn't know that. Thanks man.
if i read well do i need a bootloader open?
hondasoma said:
if i read well do i need a bootloader open?
Click to expand...
Click to collapse
yes , you need an unlocked bootloader !
pvillasuso said:
1I hope the developer post it here at xda , so we can all make it better together ( I mean with feedback , findings , tips , etc )
Cheers
Click to expand...
Click to collapse
Dev's here dude. Post #11
side_flip15 said:
Dev's here dude. Post #11
Click to expand...
Click to collapse
I know, thanks...

mi 9 multi touch problem

My mi 9 seems to be able to only detect 1 finger. Completely wiped phone and problem still persist. Anyone with same issue or able to fix issue?
I have the same problem. Have you found any solution?
youtube.com/watch?v=dLa-oHLig7U
I have that same problem. Could you help
Happened the same issue to my Mi9. Multi touch was working normally but suddenly it stopped working while I was zooming on a web page. Then I made a factory reset but still didn't work. Today I updated to Miui 12 hopping the problem would be solved but still no success. I think this bug is related to Android 10 as I saw elsewhere someone rolled back to Miui 10/Android 9 and things got to normal. On the other hand this is not a hardware failure for sure since multi touch keeps working normally on apps running in game turbo mode.
So, has anyone found how to kill this annoying bug?
Thanks for any help.
ive been searching everywhere how to fix this. i already email xiaomi about this issue. still didnt find clue how to fix this bug. still hoping that xiaomi will fix this issue.
This issue is a shame for Xiaomi!
As far as I know the only solution is to downgrade to Miui10 and stuck on this version or take the risk to upgrade to Miui11 (not recommended for obvious reasons) or the fresh new Miui12. So far I've been using the "turbo game" thing to workaround the bug. I had to install some alternative apps from Google Play (such as Chrome Beta, other gallery app, Google Maps Go...) to use instead of the stock apps so I can use them with "turbo" and get pinch to zoom working. This is not the best way to solve the issue -- the ideal is to get multi touch back working again without the need to resort to any tricks -- however it works very well. Maybe one of these days I'll get some patience to setup the good old Miui10 again...
i also have this ghost touch on the upper part of the screen. it came same time as the multi touch issue. it cant even fix by game turbo. i cant even play games normally like moba or fps game. i dont know if its just me have this ghost touch issue. its a big shame for xiaomi flagship phone?
No news about this issue? Everything works fine with Pixel Experience in my MI9 but multitouch. I remmember I solved another problem (auto-rotate didn't work for the display) and I solved it flashing only last version of "persist.img".
Same here bro!
I bought my Mi 9 in February and everything worked well. I also upgraded to MIUI 12 with no problems at all, then suddenly multitouch stopped working.
If I flash Pixel Experience will the problem be solved?
03jack said:
Same here bro!
I bought my Mi 9 in February and everything worked well. I also upgraded to MIUI 12 with no problems at all, then suddenly multitouch stopped working.
If I flash Pixel Experience will the problem be solved?
Click to expand...
Click to collapse
No way, Installing PE doesn't solve the problem.
I'm going to try it with new kernels and FWs.
ommerus said:
No way, Installing PE doesn't solve the problem.
I'm going to try it with new kernels and FWs.
Click to expand...
Click to collapse
Let me know if it works
03jack said:
Let me know if it works
Click to expand...
Click to collapse
It doesn't work at all... nothing... so tired of this...
ommerus said:
It doesn't work at all... nothing... so tired of this...
Click to expand...
Click to collapse
Try to flash MIUI 10... I read somewhere it should work, because MIUI 10 is built on Android 9, which doesn't have this issue
same i have this issue, i tried miflash. the only workaround are miui 10 and game turbo method.
also i have this nonresponsive part of the upper screen, right where most game analog button placed. idk if this "dead touch" is connected to this multitouch issue
This was the first and probably the last Xiomi I bought. Back to iOS. Bought a second hand iPhone 11 in mint condition. Working rock solid! Crap Mi9!!!
renz555666 said:
i also have this ghost touch on the upper part of the screen. it came same time as the multi touch issue. it cant even fix by game turbo. i cant even play games normally like moba or fps game. i dont know if its just me have this ghost touch issue. its a big shame for xiaomi flagship phone?
Click to expand...
Click to collapse
Gnonymous7 said:
same i have this issue, i tried miflash. the only workaround are miui 10 and game turbo method.
also i have this nonresponsive part of the upper screen, right where most game analog button placed. idk if this "dead touch" is connected to this multitouch issue
Click to expand...
Click to collapse
Have the same problem here!!!
Upper screen DEAD
Annoying ghost touch on upper screen
Have to type multiple times because It keeps ghost touching...
Can't sell the phone, because of these issues...
Miss my Galaxy note
Is there a fix to this issue now? GameTurbo enhances the touch so that multitouch works. There must be a fix to this.

Categories

Resources