Focus range of rear RGB camera shifted - Huawei P10 Questions & Answers

The focus range of my rear RGB cam shifted from the normal (i guess) ~10 cm - unlimited to 3 cm - 10 cm. It can't focus on objects farther away than 10 cm. The rear mono cam is fine tough. I can also confirm my findings with manual focus. Manual focus set to infinity will move the focus plane to about ~10 cm from the camera. Infinity focus on the mono cam shifts the focal plane to infinity (everything farther than 30 cm away is sharp).
Did anyone of you deal with this problem before? I guess my camera module somehow moved when I dropped the phone. I called support and will eventually send it to them in 2 weeks if there is not a easier solution to this.
Thank you guys!

camera on p10 is crap...if device get hit slightly,camera zoom is f$cked up..
mobile pieces in phone = not good idea...if you tap gently on your p10,youll feel de vigrations from lenses mobile part.
theres a thread about that here that,if you let phone fall face on (or face off) it ''may''replace the zoom mechanism at its place but....

That did the trick for me! Thanks!

Related

Huawei P20 Pro indoor photos are poor quality - please help?

Hi All,
I recently purchased my Huawei P20 Pro phone expecting the photos to be amazing. The main reason I bought the phone was because of reviews stating how great the camera was indoors, and I have 2 children that I want to photo inside.
Sadly I am noticing the following issues:
- Skin tone of people shot using both the front and back camera are automatically smoothed and beautified, sometimes to the extent that they can look like wax works/ heavily made-up. It looks unnatural. I heard this could be issue on the front camera but was not expecting it on the back camera. This issue remains even when I turn down the beautification setting to zero.
- Indoor photo quality on the front camera for photos and videos is not great. Photos are grainy and full of artefacts in addition to the issue mentioned above about beautification. In fact I have shot comparatives with my iPhone 7 and there is little difference in quality.
- The camera can have a several second delay between pressing the "take" button and then snapping the photo. There is a particularly long lag when pressing using 40 MP and RAW settings.
The outdoor photos are largely taking fine though I am still seeing beautification of faces.
I hope this is something I can fix with the settings or a camera software update. So far it seems to me that my issue relates to one of the following:
- The settings I am using are not optimal. Perhaps I need to turn off AI. Could this be the case?
- The software on the camera is outdated. How can I check and update this?
- The phone I have is faulty.
- I have drastically overestimated how good the quality of this phone is. I hope this is not the case!
Please help me fix the issue as I don't want to return the phone...
I don't claim to have used the camera a lot. However, I did find this video which covers all the camera functions in detail. I keep it in its own playlist so I can easily refer to it.
Sent from my HUAWEI CLT-L09 using XDA Labs
I had the same problems with the Mate 10 Pro, no matter if shooting in Auto, Pro or Portrait. Horrible quality indoor, terrible skin tone. Pictures looked like oil paint
have you tried using the flash? photography is about light without light it will push up the iso and i wont use my rx100 past 1600-3200 so i would think these smartphones top out at what 400-800 maximum before they get grainy and noise reduction smears details etc
Oh I have seen so much worse when it comes to smoothening out details than P20 Pro. Galaxy S9 for example. P20 Pro gives me good details even in low light, best I've ever used.
im used to take photos indoors (mostly of my little nephews), i dont have problems with exposure or soft skin on the rear camera(i disabled the AI mode ) , on the other hand in the front facing camera you need to disable the beauty mode, disable it and set it to 0, Its normal to have a little delay in 40 MP RAW since well its a big 40MP picture. what firmware is on your device?

Front-Facing Camera Auto Focus issues during videos.

Hey, All,
I was shooting a video using the front-facing camera today and noticed something that I never had to deal with with my Pixel 2XL or my iPhone 7+.
During the recording, about every 25 seconds, the Camera would go out of focus for about 5 or 6 seconds and then go back into focus. It was just me talking on screen. No movement, no objects getting closer, no moving backrounds ether.
I tried it using the stock camera app as well as Open Camera. The auto focus issue happened during videos in both apps.
This is a deal breaker for me, so I'm hoping there's an easy fix.
Thanks so much in advance.

camera problems greyscale while zoom

Guys, anyone having this problem too? If you zoom from above 1x to 5x (before the switch happens) all pictures from my camera become almost monochrome, I screen recorded what happens.
Check this link, I uploaded a video of what happens to my viewfinder whenever I click the shutter button in zoom option.
Check for example the difference between 1x and then above it
https://streamable.com/5f5nx
Hey did you find a fix for this? I just picked up a P30 pro and i discovered the exact same behavior with my camera. im seriously considering returning this device because of it!!!
Errrrm, it's a grey cat sat next to a grey cupboard?
Yes, the issue is there on my phone too.... hope they'll fix it somehow
Telephoto lens is a lot lower spec than the main 1x lens, only 8MP
Sometimes for fairly close subjects like that cat and stuff, you're better off using main camera @ 1x and cropping
Help
Hi did you manage to get this fixed? I have the same issue when I zoom the viewfinder is full colour but the picture de saturates when you press shutter
I have been to. Huawei who replaced the camera and I'm still having the issue
Please help if you have the answer
Many thanks
This seems to be a lower specced lens or sensor more than software, it makes the telephoto lens useless.
I have the same problem. To debunk some of the replies, it's not because the cat is grey. It's not because the telephoto lens is of lower quality because it's not used between 1.1-2.9X zoom where muted colors happen and what does "only 8MP" have to do with the colors.
There's definitely a software bug. Like others said, it looks good in the viewfinder but comes out almost greyscale when saving. A bug, just like the main camera being out of focus when zooming back out in video recording. Such simple bugs but still not fixed.
Noticed this too :/
I have this problem too. I had it on emui 9 and now on emui 10. I writed to the support but they think it's hardware defect..
1 year with this phone and the problem isn't resolved yet. And not only that problem, white balance is too blue, the sharpness is really hard, absurd amount of contrast. I'm very disappointed with this phone, because was publicize as "the best photography phone" and It's a lie. This phone do "good photos" if you hate photography.

P20 Pro Tele Camera Problem?

Hi, I got my p20 pro as a 2nd hand/used phone.
So if I understand correctly, the top camera/tele lens is supposed to give a better image quality than the main camera's digital zoom, right?
Mine is the opposite. The tele lens...well....sucks big time. The image quality honestly looks like the image quality of a phone from 15 years ago. The digital zoom of the main camera is way better looking. The video in the link below is the video capture of the moment when it automatically switched to the tele lens. Everything seems blurry and glowing.
https://www.youtube.com/watch?v=0NBkFjNTDnw
Physically, I can see that the lens is a bit murky, by shining a small flashlight directly above the lens. Anyone have a tip on how to clean the lens safely? Or is the only option is to replace the whole camera unit?
I found a replacement part on aliexpress, and watched a video of the replacing process on youtube. Seems simple enough, can a layman like me pull it off (replacing the part myself)?
Thank you in advance.
zoom outside on cars or trees not inside on an table.
there is no problem with your phone
!Manu! said:
zoom outside on cars or trees not inside on an table.
there is no problem with your phone
Click to expand...
Click to collapse
Hello, thank you for the reply.
Actually that's the first time I noticed the problem, when shooting outdoor in bright daylight. I just didn't screen record it at the time.
Made another screen video, shooting in bright daylight, at 1 PM:
https://www.youtube.com/watch?v=ZBIh3Y5P7a4

Galaxy A71 Camera Making Noise When Focusing

Hi guys . I notice this weird clicking noise when i focus between objects in wide 64mp camera ( most of the time i have to get closer to hear it ) . it will make more noise when i switch between one object that closer to the lens and another one that let's say 7 - 8 meters away . most of the time when i'm recording , it will not pick up any noise . maybe i'm too picky and pay way more attention to it but i'm asking you guys Do YOU Hear ANY noise when focusing using wide 64mp camera ? or it's quiet . and is it normal ? thanks
( i attached a audio file of the 64mp camera . It's in pro mode when i manually jump from minimum focus to maximum focus )
My A71 5G does the same thing. Not only when focusing but when just using the camera. Like when I open snapchat and open the camera app. Also I can feel something when I'm holding the phone and it does the clicking noise as well. I guess this is normal since the camera seems fully functional.
My A71 does the same thing, but I've only noticed it recently and I have it since a year and a half.

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