Phone in retail mode. - Sony Xperia XZ2 Questions & Answers

Hi
Got phone from 2nd hand. But there is enabled retail mode, what to do ? It's not stolen whatsoever...

ufo56 said:
Hi
Got phone from 2nd hand. But there is enabled retail mode, what to do ? It's not stolen whatsoever...
Click to expand...
Click to collapse
Just return it, it must be stolen device.
Do you really trust seller?

Do a factory reset via computer with the Sony Companion software it will get it out of the retail demo mode

Let's see if this helps, go to settings then system select developer options if u have enabled it. Select system UI demo mode and then switch off enable demo mode. Hope this helps.
Sent from my H8266 using XDA Premium HD app

not work to me. it is disabled there but, anyway it open again and *#*#73556673#*#* not help. it say "this device is for store use only retail demo cannot be deactivated"

Hi leony74,
I got the same problem. I figure out how to enable de developer options, but I can't find system UI demo mode anywhere.
Any clue ?

Supersmiley said:
Hi leony74,
I got the same problem. I figure out how to enable de developer options, but I can't find system UI demo mode anywhere.
Any clue ?
Click to expand...
Click to collapse
@ufo56
Flash your phone using flashtools (find the matching firmware to your region.... after you flash your phone (if the annoying demo still there)
use this code *#*#73556673#*#* and it will be permanently deactivated, and your phone can charge to 100% when it's turned on The code should be typed in phone dialer
Let me know if it worked for you! GOOD LUCK!

Nidhal AKA the king said:
@ufo56
Flash your phone using flashtools (find the matching firmware to your region.... after you flash your phone (if the annoying demo still there)
use this code *#*#73556673#*#* and it will be permanently deactivated, and your phone can charge to 100% when it's turned on The code should be typed in phone dialer
Let me know if it worked for you! GOOD LUCK!
Click to expand...
Click to collapse
Wow im confused it worked on my I4113 and H4413.
I flashed EU custom firmware both and I didn’t know why retail mode removed from the phone but I didn’t know it needs to be deactivated after flashing…

Baumarkt said:
Wow im confused it worked on my I4113 and H4413.
I flashed EU custom firmware both and I didn’t know why retail mode removed from the phone but I didn’t know it needs to be deactivated after flashing…
Click to expand...
Click to collapse
Excellent advice

Related

[Q] No calling, no texting, everything else works

Hi everyone!
I bought recently a new galaxy s advanced and for some weird reason i can't make calls, can't text and can't receive anything. But i can unlock my sim without any problem and i can use mobile internet.
I had first the original gingerbread rom (i9070XXLK2), rupgraded it to 4.1.2 jelly bean(i9070XXLQE), rooted it, upgraded the kernel to this one: http://forum.xda-developers.com/showthread.php?t=2140597 and after that tried a cyanogen rom(this one => http://forum.xda-developers.com/showthread.php?t=2497660 ), went after the cyanogen back to the 4.1.2 but nothing works.
atm it is running original 4.1.2 rooted and cwm.
I also tried galaxSim but it doesn't support the galaxy s advanced, also the *#simlock# thing does not work. I am not sure there is a simlock on the phone because mobile internet works.
If you need more info just ask! Not really sure what information you need to know.
I have no idea what to do now, i hope some1 can help me.
samcool55 said:
Hi everyone!
I bought recently a new galaxy s advanced and for some weird reason i can't make calls, can't text and can't receive anything. But i can unlock my sim without any problem and i can use mobile internet.
I had first the original gingerbread rom, upgraded it to 4.1.2 jelly bean and after that tried a cyanogen rom, but none of them works.
I also rried galaxSim but it doesn't support the galaxy s advanced, also the *#simlock# thing does not work. I am not sure there is a simlock on the phone because mobile internet works.
I have no idea what to do now, i hope some1 can help me.
Click to expand...
Click to collapse
You must do Factory reset when you change ROM. Do it now.
Do you have I9070 or I9070P? On CM you do not have network unless you change tee folder if your phone is I9070P.
shut_down said:
You must do Factory reset when you change ROM. Do it now.
Do you have I9070 or I9070P? On CM you do not have network unless you change tee folder if your phone is I9070P.
Click to expand...
Click to collapse
I have factory resetted it 3 or 4 times (after every rom flash).
It's an I9070, not the P one.
If some1 tries to call me they hear an automated message tape thing that says my number is blocked and i need to call my provider.
I did call my provider and there is nothing blocking my number or the phone.
When i put my sim in another phone everything works fine so the issue must be in the phone itself.
Thanks for trying to help :highfive:
samcool55 said:
I have factory resetted it 3 or 4 times (after every rom flash).
It's an I9070, not the P one.
If some1 tries to call me they hear an automated message tape thing that says my number is blocked and i need to call my provider.
I did call my provider and there is nothing blocking my number or the phone.
When i put my sim in another phone everything works fine so the issue must be in the phone itself.
Thanks for trying to help :highfive:
Click to expand...
Click to collapse
Try to put some other SIM in phone. See what happens then. And did you wipe dalvik cache too? Try that.
Sent from my GT-I9070 using Tapatalk
shut_down said:
Try to put some other SIM in phone. See what happens then. And did you wipe dalvik cache too? Try that.
Sent from my GT-I9070 using Tapatalk
Click to expand...
Click to collapse
I tried 3 different SIM's but all from the same provider, i am going to visit a friend tomorrow to lend his SIM (he has another provider). I wiped dalvik cache every time i factory resetted it (after every rom flash)
Is it possible there is a piece of hardware in the phone blocking the calls and the messages?
Found out something new, if i do phone (the app) => call settings => additional settings, i get a message saying "network or sim card error".
I am searching for an hour now for a fix but i can't find anything. I will keep searching for another couple of hours, i really want to fix this.
samcool55 said:
I tried 3 different SIM's but all from the same provider, i am going to visit a friend tomorrow to lend his SIM (he has another provider). I wiped dalvik cache every time i factory resetted it (after every rom flash)
Is it possible there is a piece of hardware in the phone blocking the calls and the messages?
Found out something new, if i do phone (the app) => call settings => additional settings, i get a message saying "network or sim card error".
I am searching for an hour now for a fix but i can't find anything. I will keep searching for another couple of hours, i really want to fix this.
Click to expand...
Click to collapse
Are you sure it is not locked to some provider?
shut_down said:
Are you sure it is not locked to some provider?
Click to expand...
Click to collapse
I don't know, as far i can see there is no sign of a provider/region lock. During boot no logo from a provider, sim can be unlocked when it asks for my PIN.
I tried to figure out if there is a simlock with *#SIMLOCK# but the code does not work. Any idea how i can see if there is a sim-lock?
samcool55 said:
I don't know, as far i can see there is no sign of a provider/region lock. During boot no logo from a provider, sim can be unlocked when it asks for my PIN.
I tried to figure out if there is a simlock with *#SIMLOCK# but the code does not work. Any idea how i can see if there is a sim-lock?
Click to expand...
Click to collapse
I am not sure where you can look for that. And you bought from store or? You can go there and ask them maybe what is the problem. You have warranty?
shut_down said:
I am not sure where you can look for that. And you bought from store or? You can go there and ask them maybe what is the problem. You have warranty?
Click to expand...
Click to collapse
I bought it from an auction, a phone shop went bust and they sold thousands of phones. They had over 20 shops and they were not promoting a provider.
it was brand new in a sealed box and as far as i know i don't have warranty.
Is there a place to check if there is still a warranty on the phone?
EDIT: just checked and i have still warranry (produced at oktober 2012) but the problem i have now is, i flashed it a couple of times, isn't my warranty ruined now?
samcool55 said:
I bought it from an auction, a phone shop went bust and they sold thousands of phones. They had over 20 shops and they were not promoting a provider.
it was brand new in a sealed box and as far as i know i don't have warranty.
Is there a place to check if there is still a warranty on the phone?
Click to expand...
Click to collapse
I am not sure how is it in your country about that. You can go to some service center to see if the phone is locked to some carrier.
I just tried to check the binary counter, but as far as i can see it didn't move during the flashes and looks original
When i go in download mode i get this:
Odin mode
Product name: GT-I9070
Custom binary download: no
current binary: samsung official
I think this means it got still warranty?
If it is, i'm going to put back jelly bean on it and try to send it back to samsung, is there a chance they will fix it and won't find out i messed with it?
samcool55 said:
I just tried to check the binary counter, but as far as i can see it didn't move during the flashes and looks original
When i go in download mode i get this:
Odin mode
Product name: GT-I9070
Custom binary download: no
current binary: samsung official
I think this means it got still warranty?
If it is, i'm going to put back jelly bean on it and try to send it back to samsung, is there a chance they will fix it and won't find out i messed with it?
Click to expand...
Click to collapse
Yes, just go back to JB and you are good to go. And you can uninstall app that need root if you have any.
shut_down said:
Yes, just go back to JB and you are good to go. And you can uninstall app that need root if you have any.
Click to expand...
Click to collapse
Thanks for the help, just switched back to JB (stock version of course) checked the download screen again and it's still good,
No root stuff on the phone anymore, eveything looks how it's suppose to i think
requested to rma the phone and it will be sent tomorrow.
i hope they fix it! Again thanks for the help! :highfive:
Sad news, the phone is back from RMA and there is a simlock on it, but the problem is i can't find a method to remove it 4 free (don't want to pay even more for the damn thing). I am going to a shop from the original carrier over a couple of days(i know which carrier simlocked the crap out of it and they have shops not really far from here) but i am not sure they unlock it for free, and tbh the people that work there probably have no clue how to do it, so i don't have a lot of hope for that so i want to try it first myself if that's possible, but i tried already a couple of things and none of them works. Anyone an idea how i can remove it?
samcool55 said:
Sad news, the phone is back from RMA and there is a simlock on it, but the problem is i can't find a method to remove it 4 free (don't want to pay even more for the damn thing). I am going to a shop from the original carrier over a couple of days(i know which carrier simlocked the crap out of it and they have shops not really far from here) but i am not sure they unlock it for free, and tbh the people that work there probably have no clue how to do it, so i don't have a lot of hope for that so i want to try it first myself if that's possible, but i tried already a couple of things and none of them works. Anyone an idea how i can remove it?
Click to expand...
Click to collapse
I did not see anyone that unlocked sgsa here on the forum… And I did not see any guide about it for our device.
Sent from my GT-I9070 using Tapatalk
shut_down said:
I did not see anyone that unlocked sgsa here on the forum… And I did not see any guide about it for our device.
Sent from my GT-I9070 using Tapatalk
Click to expand...
Click to collapse
I was afraid of that, thanks to confirm. Went to the carrier which locked the phone and they said it is illegal to unlock it, which isn't true of course (checked it everywhere and it is legal) I will find a way to fix it with the carrier, thanks for the help.

how to disable demo mode

Hi to everyone, can someone tell me how can i disable demo mode on my p9 plus?? thank you
ps. sorry for my bad english, i'm italian
demo mode?
ValeTufa said:
Hi to everyone, can someone tell me how can i disable demo mode on my p9 plus?? thank you
ps. sorry for my bad english, i'm italian
Click to expand...
Click to collapse
Demo mode? Demo mode normally is display set use in shop and need password to deactivate it.
is it a stolen phone?
masze said:
is it a stolen phone?
Click to expand...
Click to collapse
no, my dad have a phone store and He told me that I can keep the telephone if i unlock it..
Andrewtst said:
Demo mode? Demo mode normally is display set use in shop and need password to deactivate it.
Click to expand...
Click to collapse
password?
which? how to find it?
If you go recovery mod and factory reset the phone??
http://www.recovery-mode.com/android/huawei-p9-plus.html
masze said:
If you go recovery mod and factory reset the phone??
Click to expand...
Click to collapse
tried, not working for me
the phone have installed an application call retail mode (or something like that, i don't have the phone now in my hand) but i can't delete them..
ValeTufa said:
no, my dad have a phone store and He told me that I can keep the telephone if i unlock it..
password?
which? how to find it?
Click to expand...
Click to collapse
You dad shall know the way to disable it since you said he had a phone store and this phone from phone store.
Andrewtst said:
You dad shall know the way to disable it since you said he had a phone store and this phone from phone store.
Click to expand...
Click to collapse
No, the company don't said the code to disable. The phone will unlock itself in 6 months
With root can i delete the retail app? using titanium backup or something like that
ValeTufa said:
No, the company don't said the code to disable. The phone will unlock itself in 6 months
With root can i delete the retail app? using titanium backup or something like that
Click to expand...
Click to collapse
Try unlock bootloader and install a stock firmware.
Mostar088 said:
Try unlock bootloader and install a stock firmware.
Click to expand...
Click to collapse
Thank you!!!
Now my phone is unlocked!

OEM Toggle is shown but can't be toggled; phone unable to go into download mode.

Hello XDA, I hope that you could help me troubleshoot my Note 8 (N950F).
So it's been 7 days and oem unlock toggle has finally appeared.. The only issue is it is greyed out and unselectable.
When I got this device I wasn't able to see developer options by pressing build number (though I got the notification that it was enabled), I was only able to access the setting by downloading an app short cut for it via the play store and on initial launch it said developer options are disabled. But then second launch it worked. Idk if this is significant but maybe the country this is meant for disabled it? Regardless of the sim card being in/out the phone, it is still greyed out. Also, I was able to factory reset the phone through the settings after downloading an OTA (I did this in hopes of developer options being enabled about a week ago.)
I tried to boot into download mode but it seems I can't boot into it (following the steps only lead to a normal reboot, and when I select that option from the stock recovery or through adb, it only boots the phone up normally. I purchased the phone off of swappa, in brand new/like new condition. Any ideas? Thank you for your help.
Edit: added screenshots.
SM-N950F / DS here running Taiwan software BRI and I have the option maybe if you flash this firmware you'll get it.
Eddygraphic said:
SM-N950F / DS here running Taiwan software BRI and I have the option maybe if you flash this firmware you'll get it.
Click to expand...
Click to collapse
Thanks for the answer! However, I don't think I can flash firmware because I can not go into download mode, which is needed for odin to flash firmware
Negroid said:
Thanks for the answer! However, I don't think I can flash firmware because I can not go into download mode, which is needed for odin to flash firmware
Click to expand...
Click to collapse
That's weird I've never seen a Galaxy that can't enter download mode.
Eddygraphic said:
That's weird I've never seen a Galaxy that can't enter download mode.
Click to expand...
Click to collapse
Exactly. That's why I'm so concerned.
Have you logout your Samsung Account and Google account?sorry for my poor English.:crying:
Do you use any of the KNOX stuff? Did you do any factory reset?
Can you "clear data" on "settings" app? this would make the "developer option" menu hidden again. Then re-show it by tapping build number numerous time again. Hoping that OEM is now editable.
Hi, could you solve this problem? My Note 8 has the same problem and I have not found any solution :llorando:.
I would appreciate it if you can help me.

Galaxy S10 Live demo unit help

Hi all,
I've got a galaxy s10 live demo unit from my friend ( He has a cellphone shop which is now closed ). I tried to flash stock firmware (with all the files AP,BL,CSC,CP) using odin. Once the flashing is finished (odin said PASS!!, the phone reboot and stuck on samsung dim dim logo for hours and doesn't wanna boot into the system. I've tried several stock firmwares and everything still the same. I tried all the solutions (factory reset, wipe cache) but doesnt help. Can anyone please let me know how to make the phone works like normal ? Do I have to do anything with the firmware before flashing?
Regards
Did you flash the rom for your specific model?
Also, I do have to wonder about those circumstances - especially given how new the S10 is..... Your friend just "happened" to close his shop right after getting live demo units and Samsung didn't want them back...... ?
You at least have a nice paperweight.
i have tried to flash serveral g973f firmwares. It all says Passed!! In odin but getting stucked on samsung dim dim logo. Can anyone help me to find the solution or how can i go back to live demo unit firmware to use the phone as tablet (at least the ads/videos of the live demo unit better than a non working phone)
Anyone can help plz?
Can't you call this friend who used to have a cellphone shop to help you out? I'm guessing he should know, as he's in the habit of giving out free demo units to friends.
Sent from my [device_name] using XDA-Developers Legacy app
Is it actually possible to unlock this demo unit? I’ve got one, know there will be no SIM card working but still. I’ve tried 5444 password tried to flash new firmware with Odin and nothing. Can anyone help?
vandunga3 said:
Hi all,
I've got a galaxy s10 live demo unit from my friend ( He has a cellphone shop which is now closed ). I tried to flash stock firmware (with all the files AP,BL,CSC,CP) using odin. Once the flashing is finished (odin said PASS!!, the phone reboot and stuck on samsung dim dim logo for hours and doesn't wanna boot into the system. I've tried several stock firmwares and everything still the same. I tried all the solutions (factory reset, wipe cache) but doesnt help. Can anyone please let me know how to make the phone works like normal ? Do I have to do anything with the firmware before flashing?
Regards
Click to expand...
Click to collapse
1) Get the proper firmware(if you don't already have)
2) Try another Odin app, such as 3.13.1, 3.13.3 or 3.13.1_3B (Patched)
3) Also having a sim card inside helps too
Esquisser said:
Is it actually possible to unlock this demo unit? I’ve got one, know there will be no SIM card working but still. I’ve tried 5444 password tried to flash new firmware with Odin and nothing. Can anyone help?
Click to expand...
Click to collapse
951-756-8642 call for help.
easy when talking
To Get the firmware for sm-g973xu
Hi!! I also have a live demo sm-g973xu,
So can you tell me which firmware is suitable for the device g973f or g973u ?
Esquisser said:
Is it actually possible to unlock this demo unit? I’ve got one, know there will be no SIM card working but still. I’ve tried 5444 password tried to flash new firmware with Odin and nothing. Can anyone help?
Click to expand...
Click to collapse
yes you need to flash stock rom preferably tmobile also can help with coversion
951-756-8642 call or text for help.
gizmotekjunky said:
951-756-8642 call for help.
easy when talking
Click to expand...
Click to collapse
hello hey i have a big doubt, i guess you can help me, an easy question, a cdma unit its the same as a demo unit? just the name change???? i have an opportunity to buy a s10+ live demo unit and need, please, to know if its the same as my S6 cdma that i currently have! cheers!
dibnes said:
hello hey i have a big doubt, i guess you can help me, an easy question, a cdma unit its the same as a demo unit? just the name change???? i have an opportunity to buy a s10+ live demo unit and need, please, to know if its the same as my S6 cdma that i currently have! cheers!
Click to expand...
Click to collapse
CDMA is the antiquated phone network formerly used by Verizon and not the same as live demo. When buying a demo, just be prepared to be disappointed. Many demo units can never be used as a phone.
Found soultion
Hi i had same issue with demo Note 10+ solution which worked for me message me for details
ballydhanoa said:
Hi i had same issue with demo Note 10+ solution which worked for me is flash with Home CSC and flash User Data file as well. Solved the issue and worked like charm
Click to expand...
Click to collapse
Only flash Home CSC and user data or flash along with bl, ap, cp??? Thanks
cbs1507 said:
Only flash Home CSC and user data or flash along with bl, ap, cp??? Thanks
Click to expand...
Click to collapse
Yes all files AP, BL, CP, HOME CSC AND USER DATA FROM FILE i flashed ATT user data
ballydhanoa said:
Yes all files AP, BL, CP, HOME CSC AND USER DATA FROM FILE i flashed ATT user data
Click to expand...
Click to collapse
Was that your solution to OP problem cuz I just tried that and it's same issue, stuck at logo?
cbs1507 said:
Was that your solution to OP problem cuz I just tried that and it's same issue, stuck at logo?
Click to expand...
Click to collapse
Yes this was solution to the dim logo or stuck at logo problem.. whats your phone model no? Are you flashing correct files? If still logo try to go to recovery mode and reset cache and data
guys how did you managed to enable usb debbuging. I can't enable developer options.
ballydhanoa said:
Yes this was solution to the dim logo or stuck at logo problem.. whats your phone model no? Are you flashing correct files? If still logo try to go to recovery mode and reset cache and data
Click to expand...
Click to collapse
G973xu originally flashed g973u worked fine on another demo unit I had but this one stuck on logo

N950F bootloader issue

For mentioned model i do not get any type of Bootloader interface detected as hardware in device menager. Which also means i can not access it from adb in order to unlock bootloader. I have found some talk about switching into Unlock mode from Odin mode but can not find a way to do it. This also happens while i did USB debbiging and OEM unlock set on. I have latest Pie on it if that makes any difference.
I hope anyone has some advice on how to solve this and that you in advance
scudteshka said:
For mentioned model i do not get any type of Bootloader interface detected as hardware in device menager. Which also means i can not access it from adb in order to unlock bootloader. I have found some talk about switching into Unlock mode from Odin mode but can not find a way to do it. This also happens while i did USB debbiging and OEM unlock set on. I have latest Pie on it if that makes any difference.
I hope anyone has some advice on how to solve this and that you in advance
Click to expand...
Click to collapse
Go into developer options and toggle OEM unlock on. That's all that is required on Samsung's.
SnowFuhrer said:
Go into developer options and toggle OEM unlock on. That's all that is required on Samsung's.
Click to expand...
Click to collapse
Oh ok but still it wont let me flash twrp even thru odin. This seems far to complicated comming from xiaomi.
scudteshka said:
Oh ok but still it wont let me flash twrp even thru odin. This seems far to complicated comming from xiaomi.
Click to expand...
Click to collapse
That's probably because of some recent locks Samsung has made. It used to be easier with Samsung . But anyway, look here for more details. https://forum.xda-developers.com/sa...w-to/guide-root-install-twrp-samsung-t3747535
SnowFuhrer said:
That's probably because of some recent locks Samsung has made. It used to be easier with Samsung . But anyway, look here for more details. https://forum.xda-developers.com/sa...w-to/guide-root-install-twrp-samsung-t3747535
Click to expand...
Click to collapse
Dude you are a major help and thank you very much ?

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