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Hi,
I have the latest stock rom (LC1) for 2 days already and today my gmail app started freezing. When I open it, i can do nothing, the only working button is the home one. I deleted its cache, user data etc. and rebooted my Note twice but it didnt work.
Any ideas ?
I have exact same problem, Gmail is acting up with erratic behavior, capacitive touch buttons dont work and app crashes if you share something with gmail.
I think the latest firmware is to blame.
................................
Same here. Reboots, and force closes doesn't help. Have any of you used the stylus calibration app?
~~Tito~~ said:
Have any of you used the stylus calibration app?
Click to expand...
Click to collapse
No, never heard of it. Why you ask ?
Tons of people are having problems with gmail (myself included). My main gmail account used to lock up, but it has since disappeared from the app. Look at the reviews in the play store
edit: mine is back to proper condition now
It's a problem with the app. It seems to be a random problem, luckily for me, i'm not experiencing it, but i've heard of plenty of people who are.
Sent from my GT-N7000 using xda premium
leppo said:
edit: mine is back to proper condition now
Click to expand...
Click to collapse
Mine as well
Hey guys, so I just got the S5 a couple of days ago and I love it. However, I'm having some problems with the push notifications of certain apps not coming through, yet they do easily on my Nexus 7. They weren't a problem on my Nexus 5, but I have no idea why it's not working properly on a brand new phone like the S5. Each of the apps, like Facebook, Instagram and Snapchat to name a few, are all listed to push notifications and they're set in the main Android settings, so I have no idea. Anyone else have the same kind of issues like me?
To note, I've already factory resetted my phone several times, cleaned out the data, caches, etc and still no use. I am rooted though, but I doubt that should make a huge difference, right? And right now, I'm not using Xposed framework, but before when I first noticed the issues, I was. Thanks in advance!
Taking a longshot here...but have you updated that Samsung Push Service app through the Play Store (and all other apps for that matter)?
raynan said:
Taking a longshot here...but have you updated that Samsung Push Service app through the Play Store (and all other apps for that matter)?
Click to expand...
Click to collapse
Yes, those are all updated.
shadowninja23 said:
Yes, those are all updated.
Click to expand...
Click to collapse
if you used Titatium backup to restore any apps that use push, that could be your issue. I restored facebook, instagram , snapchat etc and the push never works when i restore, you need to clear the app out, and just login new for each push app.
eatonjb said:
if you used Titatium backup to restore any apps that use push, that could be your issue. I restored facebook, instagram , snapchat etc and the push never works when i restore, you need to clear the app out, and just login new for each push app.
Click to expand...
Click to collapse
Yeah, I did that initially, but that was the first time I got the phone. Now, I've been clearing out the caches and data for each app, uninstalling it and reinstalling it from the Play Store, but still some of the apps don't have the push capability unless I was just in the app or still in it. Some of my problem apps are GroupMe, Snapchat and Instagram. When I had my Nexus 5, that wasn't the issue at all.
Is there anything else I can do to fix this issue?
Did you ever find a fix for this issue? I'm having the same problem...
shadowninja23 said:
Yeah, I did that initially, but that was the first time I got the phone. Now, I've been clearing out the caches and data for each app, uninstalling it and reinstalling it from the Play Store, but still some of the apps don't have the push capability unless I was just in the app or still in it. Some of my problem apps are GroupMe, Snapchat and Instagram. When I had my Nexus 5, that wasn't the issue at all.
Is there anything else I can do to fix this issue?
Click to expand...
Click to collapse
shadowninja23 said:
Yeah, I did that initially, but that was the first time I got the phone. Now, I've been clearing out the caches and data for each app, uninstalling it and reinstalling it from the Play Store, but still some of the apps don't have the push capability unless I was just in the app or still in it. Some of my problem apps are GroupMe, Snapchat and Instagram. When I had my Nexus 5, that wasn't the issue at all.
Is there anything else I can do to fix this issue?
Click to expand...
Click to collapse
mnewsome said:
Did you ever find a fix for this issue? I'm having the same problem...
Click to expand...
Click to collapse
Check out TB Restore Fixer on the app store. I noticed that when I did Titanium Backup restore, some of my apps were not working correctly and I couldn't reach certain parts of my storage, etc. After I ran it, it seemed to have straightened everything out. (Requires root, of course)
Hope this fixes your problems!
Same problem
I first started having this issue a week ago. I checked all the setting, factory reset, and I ended up switching out the Galaxy 5 through Sprint yesterday. E-mails and FB messenger app was working on data while I was driving home and I thought the problem was fixed. I reinstalled all the apps I was using and over night let the phone charge. When I woke up this morning I noticed two of the folders I made were removed and a widget for S Health replaced the folders spot. Thinking nothing of it I removed the widget and made it to work this morning to find out I had 3 e-mails waiting, a notification on facebook, and another message through FB messenger that did not come through this morning. I am receieving notifications if im on wifi but not through the data now and this is a new phone. I think this may have something to the 4.4.4 release but this is bugging me. Any new suggestions?
I have seen issues with sprint where phone calls are fine but data wont work in certain areas of the city unless you turn data roaming on it apears that the signals are ok for voice but not for data in thoes areas
Sent from my SAMSUNG-SM-G900A using Tapatalk
Data roaming is checked on, I did go in today and saw a roaming guard on data and turned it off but nothing yet. It's been two months and my push notifications are still not working. Figure I'd come here and bump again.
Im having same issue looks like no one has a solution for this... I get all my notifications while im on wifi but soon as im on data i stop getting some notifications. Very frustrating.
I'm using a Note9 that's only a month old. The last 2 days, any app updates or new apps I'm trying to download get stuck at 99% (sometimes 100%). Things I've tried so far:
* Resetting the Play Store to default and deleting data/cache
* Wiping the cache of the whole phone
* Disabling the Google app (per suggestions I found elsewhere)
* Uninstalling Nova Launcher (per suggestions)
* Wiping the cache/data of the Download Manager
It's driving me up the wall. No idea what to try. Any advice?
This is the same issues I've been having, especially since updating to Android Pie. Only small fix I found was just closing all apps and run Device Care on a download, then it worked. I don't know if this is an actual fix though.
Are you using any package blockers or anything disabled via adb? If yes one app too many was blocked
raul6 said:
Are you using any package blockers or anything disabled via adb? If yes one app too many was blocked
Click to expand...
Click to collapse
I am not.
I've ran into this problem but only when having a unstable Wi-Fi connection. Specifically a bad power supply on the router.
And a lot of business wifi like in hospitals and stuff they have blocking software to keep the employees from watching movies and game of thrones and things like!
Photo's[emoji2398] by Sully using SM-N960U or SM-870A
So, no one has found a solution to the stuck-at-99% download problem for Google Play Store?
greycobalt said:
I'm using a Note9 that's only a month old. The last 2 days, any app updates or new apps I'm trying to download get stuck at 99% (sometimes 100%). Things I've tried so far:
* Resetting the Play Store to default and deleting data/cache
* Wiping the cache of the whole phone
* Disabling the Google app (per suggestions I found elsewhere)
* Uninstalling Nova Launcher (per suggestions)
* Wiping the cache/data of the Download Manager
It's driving me up the wall. No idea what to try. Any advice?
Click to expand...
Click to collapse
Do not disable Google apk.Enable,delete cache/dates and restart phone.✌
SiAmaze said:
So, no one has found a solution to the stuck-at-99% download problem for Google Play Store?
Click to expand...
Click to collapse
U done everthing
Just download FW for ur model and flash trough ODIN....i m sure it will 100% succes
Jovan1997 said:
U done everthing
Just download FW for ur model and flash trough ODIN....i m sure it will 100% succes
Click to expand...
Click to collapse
But I don't want to lose my default software
---------- Post added at 11:28 AM ---------- Previous post was at 11:21 AM ----------
michelino159 said:
Do not disable Google apk.Enable,delete cache/dates and restart phone.
Click to expand...
Click to collapse
Delete Cache/Data for which apps exactly? Only Google or Google Play Store too?:good:
SiAmaze said:
But I don't want to lose my default software
---------- Post added at 11:28 AM ---------- Previous post was at 11:21 AM ----------
Delete Cache/Data for which apps exactly? Only Google or Google Play Store too?:good:
Click to expand...
Click to collapse
Only Google.
I'm experiencing this problem as well (Samsung Galaxy Note 10+). This started happening 2 days ago.
Also, another strange thing is happening: The Blue light filter, and Digital Wellbeing grayscale filter, are not starting/stopping at the correct times, they are delayed (sometimes by hours).
The worst part is, my previous phone (Galaxy Note 8) had the exact same issue(s). I endured it for a long time. I was excited to ditch the Note 8 for a phone that worked... Oh well
I generated a debug log, and I'm combing through it now. I don't understand everything I'm looking at.
Here are some attempted fixes, that did _not_ fix the issue on the Note 8:
* Clearing the Google Play store and services caches.
* Removing my Google account, then signing back in.
* Factory reset, then reinstalling everything from scratch. (The issue started happening again, within 1 day.)
zkarcher said:
I'm experiencing this problem as well (Samsung Galaxy Note 10+). This started happening 2 days ago.
Also, another strange thing is happening: The Blue light filter, and Digital Wellbeing grayscale filter, are not starting/stopping at the correct times, they are delayed (sometimes by hours).
The worst part is, my previous phone (Galaxy Note 8) had the exact same issue(s). I endured it for a long time. I was excited to ditch the Note 8 for a phone that worked... Oh well
I generated a debug log, and I'm combing through it now. I don't understand everything I'm looking at.
Here are some attempted fixes, that did _not_ fix the issue on the Note 8:
* Clearing the Google Play store and services caches.
* Removing my Google account, then signing back in.
* Factory reset, then reinstalling everything from scratch. (The issue started happening again, within 1 day.)
Click to expand...
Click to collapse
try this:
disable google from the apps drawer or from system/apps or by long pressing the icon and choosing app info...
then reboot and try again( yes i know it dosen't make sense)
bober10113 said:
try this:
disable google from the apps drawer or from system/apps or by long pressing the icon and choosing app info...
then reboot and try again( yes i know it dosen't make sense)
Click to expand...
Click to collapse
Thanks for your response. I just tried this, disabled the Google Play app, then restarted the device. I re-enabled Google Play, unfortunately the issue is not fixed. I'm looking at my 13 pending updates, the first one (Nova Launcher) is stuck at 100%, and is not moving/updating at all.
zkarcher said:
Thanks for your response. I just tried this, disabled the Google Play app, then restarted the device. I re-enabled Google Play, unfortunately the issue is not fixed. I'm looking at my 13 pending updates, the first one (Nova Launcher) is stuck at 100%, and is not moving/updating at all.
Click to expand...
Click to collapse
no not google play, google.
its an app on its own.
plus you leave it disabled.
bober10113 said:
no not google play, google.
its an app on its own.
plus you leave it disabled.
Click to expand...
Click to collapse
Thank you very much!
I double-checked that apps were unable to update (Netflix was stuck at "77%"). I disabled the Google app, and restarted the phone. I left Google disabled.
... Netflix took longer to update (it stalled at "77%" again), but it did finish successfully. Now the other apps are downloading and installing! Nice. Hopefully this is a permanent (or at least reproducible) solution to the issue.
Do you know *why* the Google app would be interfering with app updates? I'm genuinely curious.
zkarcher said:
Thank you very much!
I double-checked that apps were unable to update (Netflix was stuck at "77%"). I disabled the Google app, and restarted the phone. I left Google disabled.
... Netflix took longer to update (it stalled at "77%" again), but it did finish successfully. Now the other apps are downloading and installing! Nice. Hopefully this is a permanent (or at least reproducible) solution to the issue.
Do you know *why* the Google app would be interfering with app updates? I'm genuinely curious.
Click to expand...
Click to collapse
no idea. i found the solution a while back as it was driving me crazy. and i spent literally months figuring it out. it was a fluke i found out it was google.apk
bober10113 said:
no idea. i found the solution a while back as it was driving me crazy. and i spent literally months figuring it out. it was a fluke i found out it was google.apk
Click to expand...
Click to collapse
Did you find out what was causing this issue? I have had to disable my "google" app to allow updates. Are you using a s8 ? We should compare apps to see if something we have in common is causing this issue.
chrisxxx said:
Did you find out what was causing this issue? I have had to disable my "google" app to allow updates. Are you using a s8 ? We should compare apps to see if something we have in common is causing this issue.
Click to expand...
Click to collapse
google was at fault. disable or uninstall it..( not google playstore, but plain old google(the search assistant))
bober10113 said:
google was at fault. disable or uninstall it..( not google playstore, but plain old google(the search assisant))
Click to expand...
Click to collapse
Yes i disabled it, but that must be related to another issue. my girlfriend has the same s8 and no issues. Must be related to multiple google accounts or something that differs from my phone to hers.
Perhaps fully off-topic or just the solution, did you disable or remove Chrome? I know my Note 9 shows similar behaviour when I debloat and remove Chrome. Once I updated the WebView app all runs fine. So I always update WebView before anything else. But then again I only notice this behaviour once I remove or disable Chrome browser.
Hey folks,
just got my X60 Pro+ from china. This is a really nice device, really like it so far.
But I'm having trouble when setting up my Google Account, I can't seem to sync them using mobile data. Turning my WiFi on, it syncs my EMails automatically and so on. I really searched the entire Settings library and this weird iManager app, but I can't find any Data restrictions whatsoever. It doesn't even let me sync it manually in the "Accounts and Syncronisation" settings menu, only with my WiFi.
Does anyone know how to fix this? I really searched everything and everywhere.
Greetings
Update 23.04.2021 : Vivo has fixed the Sync issue with an Update. Updating Google Webview and other Google Apps is also helpful, if the problem might still exist.
I do believe it's related to the Vivo.com app, you need to use script in order to remove it
I had X50 Pro Plus and faced the same issue.
Uninstall System Apps on Vivo without Root
My Vivo pre-installed apps list contains all safe to remove Vivo bloatware that you can uninstall, delete and disable without root using ADB.
technastic.com
Thanks. Just removed a couple of Apps, also your named Vivo.com App, but it unfortunately didn't fix my issue.
Eric-Mod said:
Thanks. Just removed a couple of Apps, also your named Vivo.com App, but it unfortunately didn't fix my issue.
Click to expand...
Click to collapse
It's com.vivo.pem to uninstall on x50 pro plus forum. There are positive feedback about it. Not in my case
Yeah right, I also did that but no success. I've sent an EMail to Vivo Support, lets See.
My guess is, there is the "WiFi Only" toggle switch "missing" in the "Account & Sync" Settings tab.
Hello, It has been one day I'm fighting with my X60 pro plus : I can have my mail on outlook, but they are not syncing correctly. I think it can be the same issue as this thread.
I'll update here If I find a solution. Thank you.
Eric-Mod said:
Thanks. Just removed a couple of Apps, also your named Vivo.com App, but it unfortunately didn't fix my issue.
Click to expand...
Click to collapse
Try to do a network data reset. I made it from the settings and notifications push seems to work now
Edit: after a while not working again
GUARDIANBD said:
I do believe it's related to the Vivo.com app, you need to use script in order to remove it
I had X50 Pro Plus and faced the same issue.
Uninstall System Apps on Vivo without Root
My Vivo pre-installed apps list contains all safe to remove Vivo bloatware that you can uninstall, delete and disable without root using ADB.
technastic.com
Click to expand...
Click to collapse
Hi! Did it work for you? Did you activate autostart apps too? Thanks
My Spotify also says that I'm offline (with 4g). I have chinese version. Smth tells me same problem involved. Also Chrome has "no internet connection" at the top of the screen, but still loads webpages
dblnnn said:
My Spotify also says that I'm offline (with 4g). I have chinese version. Smth tells me same problem involved. Also Chrome has "no internet connection" at the top of the screen, but still loads webpages
Click to expand...
Click to collapse
Download Chrome from Vivo Appstore and dont Update it then from the play store. Maybe it works for Spotify too, I dont use it.
Eric-Mod said:
Download Chrome from Vivo Appstore and dont Update it then from the play store. Maybe it works for Spotify too, I dont use it.
Click to expand...
Click to collapse
Any chance I can use Chrome as default? I hate this chinese default browser, opening all links. And thanks for the solution, I'll try that
Settings > Applications and Permissions > Permissions Management > switch to Permissions Tab in the top right and then scroll all the way down to "Default App Settings"
There you go.
dblnnn said:
My Spotify also says that I'm offline (with 4g). I have chinese version. Smth tells me same problem involved. Also Chrome has "no internet connection" at the top of the screen, but still loads webpages
Click to expand...
Click to collapse
I'm sorry for you but I'm happy to read this. I have x60 pro China and by last Saturday, 10th April, with a new spotify update it doesn't work anymore with 4g, instead works well with wlan network. Have you solve it? Now I try to look for it in vivo store.
hello, this problem might becaused by the default dns server from China,please use dns changer app to fix this problem.
using dns changer to change dns to google dns will solve this problem
It worked, yes! But having an extra App for this is kinda weird. I hope there will be a permanent solution for this.
caeanlin said:
hello, this problem might becaused by the default dns server from China,please use dns changer app to fix this problem.
Click to expand...
Click to collapse
It works for my Chrome browser ("No Internet Connection" tab no longer appears), but my Spotify is still saying that there's no internet connection even though my mobile data is working just fine
Paulothekid said:
Hello, It has been one day I'm fighting with my X60 pro plus : I can have my mail on outlook, but they are not syncing correctly. I think it can be the same issue as this thread.
I'll update here If I find a solution. Thank you.
Click to expand...
Click to collapse
Auto-Answer :
I finaly get it working, but I don't know exactly how because I did a lot of action :
- uninstalled vivo apps via dev usb
- granted all permission possible to Outlook
- disabled smart notification
- changed the default system sound
- updated everything I found.
I don't know what was the problem, because it was really not syncing : mails was appearing only when opening the apps and waited for few sec to sync.
Hope it helps.
Paulothekid said:
- uninstalled vivo apps via dev usb
Click to expand...
Click to collapse
Any instructions on that?
Hey,
I own the x60 pro (chinese version), I live in France I have exctly the same problem as Eric-mod.
I didn't uninstall any apps but I changed my dns (google ones) with an app thanks to caeanlin it works !
it's been several weeks i'm in contact with vivo france because this is a whole syncing problem, concerning also emails (when i want to add some documents), and especially navigators and spotify (spotify still not working, even with the dns)
so the guy from vivo france took all my info and i send him this page that he transfered to vivo global (or china)
he said the guys will react quickly about this
Hello, I recently found out I can't view and download gmail attachments on my Oppo phone. I recalled I can view and download them before, so this must be recent development (possible after c.46 update?)
I also find out I can't download from Google photos and Google drive.
I did everything that is suggested by the internet, clear cache on GMS, playstore, etc.. to no avail.
Upon searching the internet, I came across similar problems with OnePlus devices: oneplus problem
and since OnePlus is part of Oppo, the problem may be related.
Has this also happens to anyone here? Do you have any work around of how to make this work?
Uninstall gmail update and use the factory load version.
On Samsung's I always use the factory load versions for gmail and gmaps because the updated ones suck. Google screws up everything... just give them time.
blackhawk said:
Uninstall gmail update and use the factory load version.
On Samsung's I always use the factory load versions for gmail and gmaps because the updated ones suck. Google screws up everything... just give them time.
Click to expand...
Click to collapse
I tried that, but still can't download attachments that way.
Turned out the OnePlus user figured out the problem here
It is the Clone App feature. I unfortunately did a factory reset on my phone, and Gmail attachments downloaded fine, but as soon as I cloned an app, in this case WhatsApp, I can no longer download from Google Apps.
I always have been using 2 WhatsApp on this phone, and I have downloaded loads of attachments from Gmail with no problem before. I suspect the issue is on the latest software update.
The workaround is to switch to guest mode, and switch back, then its normal again. You don't have to delete the cloned app. One user from that OnePlus forum said if you reset your phone, then download failed again.. but I haven't tried resetting my phone since.
I hope they fix this on the next update
mklasse said:
I tried that, but still can't download attachments that way.
Turned out the OnePlus user figured out the problem here
It is the Clone App feature. I unfortunately did a factory reset on my phone, and Gmail attachments downloaded fine, but as soon as I cloned an app, in this case WhatsApp, I can no longer download from Google Apps.
I always have been using 2 WhatsApp on this phone, and I have downloaded loads of attachments from Gmail with no problem before. I suspect the issue is on the latest software update.
The workaround is to switch to guest mode, and switch back, then its normal again. You don't have to delete the cloned app. One user from that OnePlus forum said if you reset your phone, then download failed again.. but I haven't tried resetting my phone since.
I hope they fix this on the next update
Click to expand...
Click to collapse
Yay.
Weird modes create weird problems.
WhatsApp is pure malware, I never go there and it would never be installed on any of my devices.
Better get while the gettings good...
mklasse said:
Hello, I recently found out I can't view and download gmail attachments on my Oppo phone. I recalled I can view and download them before, so this must be recent development (possible after c.46 update?)
I also find out I can't download from Google photos and Google drive.
I did everything that is suggested by the internet, clear cache on GMS, playstore, etc.. to no avail.
Upon searching the internet, I came across similar problems with OnePlus devices: oneplus problem
and since OnePlus is part of Oppo, the problem may be related.
Has this also happens to anyone here? Do you have any work around of how to make this work?
Click to expand...
Click to collapse
I have the same problem.
I already did a faactory reset and it worked, but upon setting the phone again it started to fail on donwloading from Gmail/Google Photos... maybe when I cloned WhatsApp.
Will switch to Guest and turn back, to see if it works.
SirDaemon said:
I have the same problem.
I already did a faactory reset and it worked, but upon setting the phone again it started to fail on donwloading from Gmail/Google Photos... maybe when I cloned WhatsApp.
Will switch to Guest and turn back, to see if it works.
Click to expand...
Click to collapse
Unfortunately a factory reset doesn't ID the root cause of the problem, so it can reoccur.
WhatsApp is trashware... what could go wrong?
Try completely uninstalling WhatsApp.
If that doesn't work it may have permanently altered hidden user settings, one of the the hallmarks of a poorly written app. Really it's acting like malware by locking out another app's functionality if so.
Factory reset and do a clean load from scratch. Be careful what you install or you'll be doing it again!
Just because an app is Playwhore approved doesn't make it compatible or even safe!
blackhawk said:
Unfortunately a factory reset doesn't ID the root cause of the problem, so it can reoccur.
WhatsApp is trashware... what could go wrong?
Try completely uninstalling WhatsApp.
If that doesn't work it may have permanently altered hidden user settings, one of the the hallmarks of a poorly written app. Really it's acting like malware by locking out another app's functionality if so.
Factory reset and do a clean load from scratch. Be careful what you install or you'll be doing it again!
Just because an app is Playwhore approved doesn't make it compatible or even safe!
Click to expand...
Click to collapse
Switching to Guest and switching back to my user does the trick... for now!
Maybe this issue will be solved in the next update.
mklasse said:
I tried that, but still can't download attachments that way.
Turned out the OnePlus user figured out the problem here
It is the Clone App feature. I unfortunately did a factory reset on my phone, and Gmail attachments downloaded fine, but as soon as I cloned an app, in this case WhatsApp, I can no longer download from Google Apps.
I always have been using 2 WhatsApp on this phone, and I have downloaded loads of attachments from Gmail with no problem before. I suspect the issue is on the latest software update.
The workaround is to switch to guest mode, and switch back, then its normal again. You don't have to delete the cloned app. One user from that OnePlus forum said if you reset your phone, then download failed again.. but I haven't tried resetting my phone since.
I hope they fix this on the next update
Click to expand...
Click to collapse
Thanks for your information.
I have been searching for the workaround for last 10days as even Oneplus Support could not provide any workaround.
The workaround to switch to guest mode, and switch back to Original User temporarily solves the issue. However, If we reboot the device, we have to follow the same procedure again.
SirDaemon said:
Switching to Guest and switching back to my user does the trick... for now!
Maybe this issue will be solved in the next update.
Click to expand...
Click to collapse
I have put c47 and it works for one time only. If you need to access twice you can't view or download archives. ¿Do you know another action to do? Sorry for my English.
ramarna said:
I have put c47 and it works for one time only. If you need to access twice you can't view or download archives. ¿Do you know another action to do? Sorry for my English.
Click to expand...
Click to collapse
After updating to c47 the problem continues.
But switching to guest and returning to my user solves the problem... just tested and downloaded multiple files.
SirDaemon said:
After updating to c47 the problem continues.
But switching to guest and returning to my user solves the problem... just tested and downloaded multiple files.
Click to expand...
Click to collapse
It didn't work for me.Thanks.
Well, I managed to get it to download the gmail attachments again. I have uninstalled the double application (in this case whatsapp), I have restarted the mobile, and reinstalled. The first time the whasapp installation failed, the second time it didn't and magically it re-downloaded the attached files.
It is seen that there is a problem with app cloning in this operating system.
After update to C47 enable permission to storage in gmail app, then files will be down!
Update: issue come back, not know why!
2nd update: after update the firmware to C60, problem solved!