HELP! Note 8 stuck in "System Ui Has Stopped" problem!! - Samsung Galaxy Note 8 Questions and Answers

Hello. I REALY NEED HELP!! A couple of months ago when oreo got leaked for note 8 I installed it. I installed substratum themes before I did the update when I was still in 7.1.1 . When I installed the leaked oreo I had a problem that it wouldn't let me go past the lock screen unless I quick launched the camera and it said "system ui has stopped" and the phone kept vibrating. I couldn't turn off the phone.. only if I got lucky and then it would take me to a screen that said upload mode. no hard reset combo worked and only download mode combo worked. from there I would put cancel and it restarted the phone. somehow I got the phone to power off and immediately tried the hard reset combo and it worked. I factory reset it and everything went to normal. After that I never had the same issue again. But couple days ago I tried to install substratum to see if it would now work. WELL THAT WAS A HUGE MISTAKE. it was doing the same thing so I managed to factory reset it again. after that I didn't install substratum and everything would work fine until I woke up. when I woke up it kept doing the same thing so I wipped the cache and factory reset it again. Everything worked fine again and then the next morning IT DID THE SAME THING. I've factory reset it like 5 times now and don't have substratum installed at all and that doesn't work. it still says that "system ui has stoped" when I wake up in the mornings. I've been researching A LOT and I've tried to do everything the forums say but nothing works. HOW CAN I GET RID OF THIS SOFTWARE PROBLEM COPMLETLY?. (keep in mind i'm still on the beta software , I never got the official update). I even took it to a Samsung care center for a day and they told me that they couldn't fix it and I called Samsung and they said to ship it in to them so they could fix it. Have you guys been through this?

eze_espinoza said:
Hello. I REALY NEED HELP!! A couple of months ago when oreo got leaked for note 8 I installed it. I installed substratum themes before I did the update when I was still in 7.1.1 . When I installed the leaked oreo I had a problem that it wouldn't let me go past the lock screen unless I quick launched the camera and it said "system ui has stopped" and the phone kept vibrating. I couldn't turn off the phone.. only if I got lucky and then it would take me to a screen that said upload mode. no hard reset combo worked and only download mode combo worked. from there I would put cancel and it restarted the phone. somehow I got the phone to power off and immediately tried the hard reset combo and it worked. I factory reset it and everything went to normal. After that I never had the same issue again. But couple days ago I tried to install substratum to see if it would now work. WELL THAT WAS A HUGE MISTAKE. it was doing the same thing so I managed to factory reset it again. after that I didn't install substratum and everything would work fine until I woke up. when I woke up it kept doing the same thing so I wipped the cache and factory reset it again. Everything worked fine again and then the next morning IT DID THE SAME THING. I've factory reset it like 5 times now and don't have substratum installed at all and that doesn't work. it still says that "system ui has stoped" when I wake up in the mornings. I've been researching A LOT and I've tried to do everything the forums say but nothing works. HOW CAN I GET RID OF THIS SOFTWARE PROBLEM COPMLETLY?. (keep in mind i'm still on the beta software , I never got the official update). I even took it to a Samsung care center for a day and they told me that they couldn't fix it and I called Samsung and they said to ship it in to them so they could fix it. Have you guys been through this?
Click to expand...
Click to collapse
I am by no means on the level of the wonderful gentlemen that so often come to our rescue, but have you tried flashing the device's original firmware?

2Tone23 said:
I am by no means on the level of the wonderful gentlemen that so often come to our rescue, but have you tried flashing the device's original firmware?
Click to expand...
Click to collapse
I haven't successfully done it I can't find the correct software and when I tried it Odin said it failed

eze_espinoza said:
I haven't successfully done it I can't find the correct software and when I tried it Odin said it failed
Click to expand...
Click to collapse
What varient are you?

I have the exact same issue, how is this not talked about anywhere? The leaked beta was so wide spread, I'm assuming you've tried taking it to ubreakifixit? I think that's what it's called.

eze_espinoza said:
Hello. I REALY NEED HELP!! A couple of months ago when oreo got leaked for note 8 I installed it.
Click to expand...
Click to collapse
I think flashing the original firmware is your best option considering you are still on the beta.
Just post the variant you have and the country you're in and I can give you instructions on how to get the right firmware

I would advise that you take your device to a Samsung Service Center and let them take a look at it. As they will be able to help you resolve your issue

eze_espinoza said:
I've factory reset it like 5 times now and don't have substratum installed at all and that doesn't work. it still says that "system ui has stoped" when I wake up in the mornings.
https://youtu.be/zXSHe3oorIM
Click to expand...
Click to collapse
Here is a video about repair Android system issues, maybe helpful with you.

Related

storage choice on every boot

Had the same error a load of people had with the camera seeing the sd card and asking to use as default after every cold start.
Emailed samsung who said reset device and clear cache. Didnt work so emailed them back.
Just got a software and camera firmware update and problem now solved
what software version are you on? and was OTA or through KIES?
When I got the 4.1.2 update OTA on my AT&T Galaxy Camera, this problem also went away for me. Even if I hard boot by powering off and removing the battery, when I power back on if figures out the camera should automatically use the SD card that is still in the slot. Now if only there was an option somewhere to just come up in android and not start the camera app...
nielsvg said:
what software version are you on? and was OTA or through KIES?
Click to expand...
Click to collapse
It was OTA. 4.1.2
Maybe Samsung are actually listening. I emailed to tell them of the problem (as i'm sure many people did) and got a reply telling me to fully reset my device(battery out etc).
I emailed them back to say this hadn't done anything and they said they would pass the details on to the tech/firmware guys.
Lo and behold, 2 days later update comes along!!
andymck said:
It was OTA. 4.1.2
Maybe Samsung are actually listening. I emailed to tell them of the problem (as i'm sure many people did) and got a reply telling me to fully reset my device(battery out etc).
I emailed them back to say this hadn't done anything and they said they would pass the details on to the tech/firmware guys.
Lo and behold, 2 days later update comes along!!
Click to expand...
Click to collapse
i've got my galaxy camera since december and i have android 4.1.2 for a couple of months now and it still pops up very quickly and then dissappears.
it did it one time correct and that time was when i did a factory reset after the update

Fingerprint sensor error ?

Hi I'm trying to set up my lock screen whit finger print but no matter homw many time i try i keep getting an error has occurred whit the fingerprint sensor if this messages appears repeatedly restart you phone i restarted the phone multiple times and same problem tried diffrent roms same problem any one else has this problem ?
COCODRILO45 said:
Hi I'm trying to set up my lock screen whit finger print but no matter homw many time i try i keep getting an error has occurred whit the fingerprint sensor if this messages appears repeatedly restart you phone i restarted the phone multiple times and same problem tried diffrent roms same problem any one else has this problem ?
Click to expand...
Click to collapse
Interesting, this happened to me as well yesterday along with some incredible lag with keyboard and scrolling pages. Like the phone is doing something, ive Odin flashed stock fw 4 times with full wipes. seems something just suddenly defected my phone..
EDIT: BTW this happened after trying to flash a custom rom to my phone, phone was running great when i got it.
i got it working i had to flash back to stock via odin that's the only way it works for me as soon as i flash a custom rom it will stop working if you figure out how to get it working whit a custom rom let me now pls
COCODRILO45 said:
i got it working i had to flash back to stock via odin that's the only way it works for me as soon as i flash a custom rom it will stop working if you figure out how to get it working whit a custom rom let me now pls
Click to expand...
Click to collapse
Really? flashing back to stock worked for you? hmm wonder if my stock fw from sammy is damaged, but usually if it was it wouldn't flash via Odin it fail.
yea that worked for me im about to flash it back to stock again i just cant get it to work on any rom I keep getting that error i guess ill go stock rooted for now
COCODRILO45 said:
yea that worked for me im about to flash it back to stock again i just cant get it to work on any rom I keep getting that error i guess ill go stock rooted for now
Click to expand...
Click to collapse
Now when you got that fingerprint error, did you experience and hard core lag in scrolling or in the keyboard? like every 3 seconds it pause like it's doing something?
not really im using nova launcher and for keyboard swiftkey running preety smooth im on firekat rom
Having the same issue with Hyperdrive. Restore my stock rooted backup and it works fine. Really looking forward to an answer on this one.
Must setup first time before rooting and flashing roms. This has been discussed in other threads.
Did that, still didn't work.
Diablohtr said:
Having the same issue with Hyperdrive. Restore my stock rooted backup and it works fine. Really looking forward to an answer on this one.
Click to expand...
Click to collapse
Is it just Hyperdrive or have you tried one of the other ROMs? I am Dynamic Kat and do not have the issue although other people do, ones that did not setup before flashing that ROM.
keitht said:
Is it just Hyperdrive or have you tried one of the other ROMs? I am Dynamic Kat and do not have the issue although other people do, ones that did not setup before flashing that ROM.
Click to expand...
Click to collapse
Haven't tried any others yet. Going to wait it out a few days and hopefully we will have a solution.
COCODRILO45 said:
Hi I'm trying to set up my lock screen whit finger print but no matter homw many time i try i keep getting an error has occurred whit the fingerprint sensor if this messages appears repeatedly restart you phone i restarted the phone multiple times and same problem tried diffrent roms same problem any one else has this problem ?
Click to expand...
Click to collapse
I have your same problem but even worse, not going to solve it stock still gives the same result I am losing faith
CapitanFantasma said:
I have your same problem but even worse, not going to solve it stock still gives the same result I am losing faith
Click to expand...
Click to collapse
I tried using odin, I was on NIH firmware with no luck... and then flashed odin with NJ7 with no luck from that, I must of flashed the firmwares over 8 times,
I went and replaced my white note 4 at a corporate near me, with a black note 4.. no one had them in stock, dialing 611 was no help, they said since u bought it at a store, I had to go there, I found a corp store that had 2 left, I rushed over cause they don't hold it for anyone. employee wanted to charge a $50 restocking fee, I told them the phone is defective, and the manager override the sale..
I am having the same problem of the fingerprint scanner not working after flashing a custom ROM. I followed everything to a T & it didn't install (& yes, it is for my N4). I went back to stock using Odin, several times & have not resolved it yet. I do not want to take it back but I do like having the fingerprint scanner. Luckily, I have another N4 cause I bought 2 when they came out cause I planned on trying to turn a profit on 1 of them, but I'll be damned if everybody didn't make it easy as hell for anyone to get one. I guess I can use the 1 that doesn't work right for flashing & playing around on & then when I find "THE" ROM that I'm happiest with, I can flash it on the good 1. IDK. This is BS though. Somebody has to know how to get it back working right. I know that people that helped create this phablet, are members of this site, so I hope that they or someone else that has fixed this problem replies to our question. I flashed this ROM... http://forum.xda-developers.com/note-4-sprint/development/rom-alpha-semper-fi-t2926682 & the fingerprint scanner still worked, but after flashing this ROM... http://forum.xda-developers.com/note-4/snapdragon-dev/25-october-2014-n4-echoe-rom-1-t2917941 it no longer worked & hasn't since. I am going back to stock (again) & hoping this will work. I'll update if it works.
See this post/thread, it worked for me....
http://forum.xda-developers.com/showpost.php?p=56896357&postcount=85
http://forum.xda-developers.com/not...ure-fingerprint-scanner-t2919478/post56896357
Looks like these are for T-Mobile. What about Sprint? N910P
Sent from my SM-N910P
JoeBear1975 said:
I am having the same problem of the fingerprint scanner not working after flashing a custom ROM. I followed everything to a T & it didn't install (& yes, it is for my N4). I went back to stock using Odin, several times & have not resolved it yet. I do not want to take it back but I do like having the fingerprint scanner. Luckily, I have another N4 cause I bought 2 when they came out cause I planned on trying to turn a profit on 1 of them, but I'll be damned if everybody didn't make it easy as hell for anyone to get one. I guess I can use the 1 that doesn't work right for flashing & playing around on & then when I find "THE" ROM that I'm happiest with, I can flash it on the good 1. IDK. This is BS though. Somebody has to know how to get it back working right. I know that people that helped create this phablet, are members of this site, so I hope that they or someone else that has fixed this problem replies to our question. I flashed this ROM... http://forum.xda-developers.com/note-4-sprint/development/rom-alpha-semper-fi-t2926682 & the fingerprint scanner still worked, but after flashing this ROM... http://forum.xda-developers.com/note-4/snapdragon-dev/25-october-2014-n4-echoe-rom-1-t2917941 it no longer worked & hasn't since. I am going back to stock (again) & hoping this will work. I'll update if it works.
Click to expand...
Click to collapse
sorry dude, I don't know what it was, but when it happened to me, I was on NIH, and had the fingerprint saved, i tried everything, and when i deleted the saved fingerprint, it didn't want to work, nothing worked, i tried for 2 days searching and trying out my own stock odex roms and the firmware, it did not work.. sucks i know...
i had to return it to tmobile corporate store, if u have insurance on it, just play stupid and return it, if u have someone you know on tmobile, just let them put it on their account with put the $8 insurance, have them wait 1 week, call 611 and just say the fingerprint sensor went bad, and just pay $5 and have a replacement sent out,
lucky for me it happened less than a week for me, and went to a tmobile corporate store and they gave me a new phone in a box, but a replacement is still good it is not a refurbished phone...
I got it figured out & will post a file once it finally uploads, but in the mean time. If you have registered at SamMobile.com go there, click on the firmware tab, scroll halfway down to where it says FIRMWARE on the left side of the column & search device here on the right side. Type in your model number & it will show up right below the search area. Click & download the newest file. Here is the link for the Firmware site with search field filled in with N910 http://www.sammobile.com/firmwares/ While that is downloading, do a factory reset on your phone, DO NOT backup your info, you will need to restart it, but it's worth it. Once the reset is done, your phone will reboot, don't worry about going into setup, just turn the phone off & go into download mode (while phone is completely off, hold, in this order, VOLUME DOWN, HOME & POWER, press VOLUME UP when prompted. Connect your phone to computer. After the file downloads, open Odin (I'm assuming you already have Odin installed on your computer, if not you can find the link here http://odindownload.com/ I didn't have luck with Odin 3.09, but the 3.07 version works great. Your Firmware file should be done downloading by now, if it is, put it in your Note 4 folder (or whatever folder you have designated for your N910-) & extract it to there. Open Odin & click on the PDA button (& DO NOT CLICK ANYTHING ELSE), click on the file you just extracted & then click Start. Once that loads, your phone will reboot & be just like it was from the factory. Hope this helps everybody. Once the file uploads to my Dropbox, I'll post it on here to save you some time.
Here's the link for N910P https://www.dropbox.com/s/f5f63rb4d8ybsm3/N910PVPU1ANK2_N910PSPT1ANK2_XAS.zip?dl=0
If this was helpful, please hit thanks.
mdiaz33685 said:
sorry dude, I don't know what it was, but when it happened to me, I was on NIH, and had the fingerprint saved, i tried everything, and when i deleted the saved fingerprint, it didn't want to work, nothing worked, i tried for 2 days searching and trying out my own stock odex roms and the firmware, it did not work.. sucks i know...
i had to return it to tmobile corporate store, if u have insurance on it, just play stupid and return it, if u have someone you know on tmobile, just let them put it on their account with put the $8 insurance, have them wait 1 week, call 611 and just say the fingerprint sensor went bad, and just pay $5 and have a replacement sent out,
lucky for me it happened less than a week for me, and went to a tmobile corporate store and they gave me a new phone in a box, but a replacement is still good it is not a refurbished phone...
Click to expand...
Click to collapse
I stuck with it & fianlly got it figured out. What a pain in the a$$ that was, lol

[Q]Help me with this particular N910T

Hey folks, first thread ever, I really need help with this troubled N910T, DOK2, Android 5.1.1
Whats wrong with this phone:
The contact app will stop everytime I open it, since contact app is combined into Phone app, so the Phone app will also stop everytime I click on it. However, the situation will be fixed if I change the locale to English. (The phone belongs to a Asian friend)
One of the instant message app, the Wechat, similar to Whatsapp Messager and Facebook Messager, will not receive any kind of notification, at all.
The phone's battery drop from 50% to 1% then turn off itself in minutes.
The last two problems may be unrelated issues to the first one, and that is not the main reason I'm really here. I have ODIN flashed the latest firmware over 10 times and all THREE of the problems still exist after all that.
And whats bothering me is that ODIN flash firmware WILL NOT FACTORY RESET this phone, that doesn't make any sense to me. Please let me know if I make a mistake about that, because every other phone or tablet I have worked on before will always be factory reset after flashing a OEM firmware.
I have also flahed TWRP and wiped everything from the System to the internal storage and reflash the firmware but the problem is still there.
sort of things have been done to the phone may have something to do with the problems:
installed the zips I got from this thread http://forum.xda-developers.com/not...pt-touchwiz-bloating-script-222-apps-t3258537
it debloated the phone.
the phone was lost in a rainy day, found again two days later. Remote lock and wipe preformed via Android Device Manager but the wipe process never go through.
Please let me know if the phone is worth saving at all, I have spent days in this phone fixing and researching for solution. I found no similar issue around here, and the phone is out of warranty.
Thank you and please let me know should I throw this thing away.
Battery needs to be replaced. Are you sure you flashed right firmware for 910t not 910t3?
darekz said:
Battery needs to be replaced. Are you sure you flashed right firmware for 910t not 910t3?
Click to expand...
Click to collapse
It's a N910T, and the ODIN sucessfully passed everytime but will not factory reset the phone,.
Have you tried going into recovery and factory reset it yourself
tat2messiah said:
Have you tried going into recovery and factory reset it yourself
Click to expand...
Click to collapse
Many times already.
If you haven't done so, you may want to do a clean install which means wiping system, data, dalvik and cache at least three times in custom recovery such as TWRP. Then you can try ODIN baseband, bootloader, rom and kernel (if rom doesn't contain one), custom recovery. Next you boot into customer recovery again and do a factory reset and that should do it. Let me know if that helps.
raynaran said:
Hey folks, first thread ever, I really need help with this troubled N910T, DOK2, Android 5.1.1
Whats wrong with this phone:
The contact app will stop everytime I open it, since contact app is combined into Phone app, so the Phone app will also stop everytime I click on it. However, the situation will be fixed if I change the locale to English. (The phone belongs to a Asian friend)
One of the instant message app, the Wechat, similar to Whatsapp Messager and Facebook Messager, will not receive any kind of notification, at all.
The phone's battery drop from 50% to 1% then turn off itself in minutes.
The last two problems may be unrelated issues to the first one, and that is not the main reason I'm really here. I have ODIN flashed the latest firmware over 10 times and all THREE of the problems still exist after all that.
And whats bothering me is that ODIN flash firmware WILL NOT FACTORY RESET this phone, that doesn't make any sense to me. Please let me know if I make a mistake about that, because every other phone or tablet I have worked on before will always be factory reset after flashing a OEM firmware.
I have also flahed TWRP and wiped everything from the System to the internal storage and reflash the firmware but the problem is still there.
sort of things have been done to the phone may have something to do with the problems:
installed the zips I got from this thread http://forum.xda-developers.com/not...pt-touchwiz-bloating-script-222-apps-t3258537
it debloated the phone.
the phone was lost in a rainy day, found again two days later. Remote lock and wipe preformed via Android Device Manager but the wipe process never go through.
Please let me know if the phone is worth saving at all, I have spent days in this phone fixing and researching for solution. I found no similar issue around here, and the phone is out of warranty.
Thank you and please let me know should I throw this thing away.
Click to expand...
Click to collapse

All help needed, is my note 4 dying ?

Hello.
I have a Galaxy Note 4 SM-N910T2. In january of this year i upgraded it to 6.0.1 (N910TUVU2EQI2) from 4.4.4(N910T2UVU2AOG1) using the SM-N910T firmware for the upgrade, everything was working perfectly but the day before yesterday i wanted to perform a wipe cache because the phone was being a bit laggy. after the wipe cache was perform and i hit the reboot, the recovery got stucked on Verifying DMhash tree. so after 30 minutes i took the battery out and powered on my phone, the problem is: The phone started to freeze, reset it self even the process system crashed. I read that downloading the Wake Lock power management helps and it did but i didn't want to use this app forever so i downgraded back to 4.4.4 it's original firmware, it does run better but now my phone reboots itself and it freezes just a little bit. Also i've got the Process system is not responding do you want to close it?
Things i've done so far:
1- Reflashed 4.4.4, 3 times, i've done wipes before reflashing and after. Nothing
2-Flashed TWRP wiped everything, repaired the file system, Flashed the stock again (4.4.4) nothing.
I'm not going back to 6.0.1.
Do i have to buy a new phone or maybe a new rom with a kernel will help ?
Pigoath said:
Hello.
I have a Galaxy Note 4 SM-N910T2. In january of this year i upgraded it to 6.0.1 (N910TUVU2EQI2) from 4.4.4(N910T2UVU2AOG1) using the SM-N910T firmware for the upgrade, everything was working perfectly but the day before yesterday i wanted to perform a wipe cache because the phone was being a bit laggy. after the wipe cache was perform and i hit the reboot, the recovery got stucked on Verifying DMhash tree. so after 30 minutes i took the battery out and powered on my phone, the problem is: The phone started to freeze, reset it self even the process system crashed. I read that downloading the Wake Lock power management helps and it did but i didn't want to use this app forever so i downgraded back to 4.4.4 it's original firmware, it does run better but now my phone reboots itself and it freezes just a little bit. Also i've got the Process system is not responding do you want to close it?
Things i've done so far:
1- Reflashed 4.4.4, 3 times, i've done wipes before reflashing and after. Nothing
2-Flashed TWRP wiped everything, repaired the file system, Flashed the stock again (4.4.4) nothing.
I'm not going back to 6.0.1.
Do i have to buy a new phone or maybe a new rom with a kernel will help ?
Click to expand...
Click to collapse
All i can say is your phone mmc chip is about to die soon or later you will get mmc_read failure message and your phone wont be able to boot into the system and you won'tbe able to flash anything.
My best suggestion is sell it ASAP.
Trex888 said:
All i can say is your phone mmc chip is about to die soon or later you will get mmc_read failure message and your phone wont be able to boot into the system and you won'tbe able to flash anything.
My best suggestion is sell it ASAP.
Click to expand...
Click to collapse
I came across the mmc_read failure before I realized it was happening and have been researching ways to at least verify there was nothing important on the device before retiring it to Samsung heaven.
Instead of useful advice, everyone seems to be spouting "sell it ASAP" as though it doesn't make you trash as a person to attempt selling it as any sort of working device. The inclusion of "ASAP" and lack of "with a disclaimer" tends to suggest they aren't recommending you actually tell anyone about the issue.
Good advice would be to back up everything you can now and begin looking for a new device. You could attempt to sell it for parts, but make sure to inform people of the situation. If it is that close to failure, chances are it will still be well within the 30 day return policy on most sites and they always favor the buyer. Your device is already ruined, but there is no reason to destroy your reputation with it.

pixel 4a5g bootloop issue with locked bootloader

Hello,
My pixel 4a 5g started bootlooping suddenly. I can go into fastboot but I can't do anything since I am having locked bootloader. Is there a way to unlock bootloader without booting into android? Else is there any other way to solve the problem! I tired factory reset option inside Recovery and also flashed OTA update using side load option but it didn't helped.
Don't bother with fastboot if all you want to do is a factory reset. Boot to Recovery and do a factory reset from there.
TKruzze said:
Don't bother with fastboot if all you want to do is a factory reset. Boot to Recovery and do a factory reset from there.
Click to expand...
Click to collapse
I already tried that but no luck. Still its going to boot loop.
Any help!
This happened to my Son's 4a5g about 3 weeks ago now. It just happened out of nowhere and likewise the bootloader was locked so couldn't use the flash tool. It would look like it went through the factory reset but right as it was about to get to the welcome screen it would bootloop again. I reported it to Google but as I predicted they just suggested taking it in to a repair shop and with it being out of warranty it would be a lost cause. Somehow, he kept force-rebooting the phone over and over (unbeknownst to me) and one day he got it to boot and got to the setup screen. 3 weeks later it is still going as if nothing happened. So weird. I think something may still be wrong with it somewhere but first thing I did as soon as he got it set back up is to turn on OEM unlocking in settings.
coolpoete said:
This happened to my Son's 4a5g about 3 weeks ago now. It just happened out of nowhere and likewise the bootloader was locked so couldn't use the flash tool. It would look like it went through the factory reset but right as it was about to get to the welcome screen it would bootloop again. I reported it to Google but as I predicted they just suggested taking it in to a repair shop and with it being out of warranty it would be a lost cause. Somehow, he kept force-rebooting the phone over and over (unbeknownst to me) and one day he got it to boot and got to the setup screen. 3 weeks later it is still going as if nothing happened. So weird. I think something may still be wrong with it somewhere but first thing I did as soon as he got it set back up is to turn on OEM unlocking in settings.
Click to expand...
Click to collapse
Update: 8/5/26. The bootlooping got more frequent and I'm pretty sure it's dead now. *Sigh*
I used this website to correct the issue. worked great
Web installer ยท ProtonAOSP
Quickly and easily install ProtonAOSP on your phone in as little as 4 minutes.
protonaosp.org

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