My phone broke, anyway to save my phones, videos, etc? - Asus Zenfone Go Questions & Answers

I had a terrible day yesterday and to top it off my phone broke too. I bought my phone 2 months ago and I have a lot of photos and videos on it, is there any way I can somehow save it all? Thanks

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Electronics, Recycling, and "It's garbage"

Okay, this thread topic might not make much sense. I'm pretty sure everyone been in a situation where you get some new electronic "toy" and your wife, husband, friend, parent, etc. tells you to throw away your old one. When they throw it away without asking you first, you probably got pissed.
Well, here is my story:
When I was in high school, I got my first cellphone. It was a flip phone with a camera and I was awed. It was cool. I'd sneak it into the cafeteria and take random pictures or take random videos on the bus ride home.
A year later, my parents needed new phones. So, I ended up getting a new one too. We got three Audiovox SMT5600 phones and we bought three 1 GB mini SD cards that came with the SD adapter.
Fast forward to today. My dad and I now each own an HTC Fuze. I was going to unlock our old phones so we could use them on trips or as backup phones in the even something bad were to happen. Lo and behold, they were nowhere to be found.
My parents had put them in the cellphone recycling at some "Care Center". They didn't even erase the data or take out the mini SD cards. I am pissed. From now on, nothing that runs on electricity gets thrown out without my approval.
Anything like this happen to you guys? Do you throw away your old electronics/recycle? At what point do you consider something "useless"? Have you found other uses for your old stuff? If so what?
actually the scary thing is i know were every phone i have owned since the late nineties are
Nope.. I still have all my previous phones around the house. As for others electronics, I usually recycle.. but i still have an old monitor and tv around the house.
i feel that it is quite wasteful to just throw things of value away; normally when i am done with a phone / computer / anything of value I try to get a few bucks out of it via eghey / craigslist / sell it to my friends.
I usually don't get a new phone until my old one is broken

[Q] Random power off

Hey guys,
Firstly, I will admit from the start my phone has been dropped a couple of times but from around knee height at most...
I bought a contract, of which I am 2 months into, and in the last 2 weeks my phone keeps turning off randomly and wont turn on. Only sometimes when I remove the battery and sim card even, that it turns back on again. Its really frustrating, especially that I'm moving home in the next few weeks and agencies cant call me.
I am wondering if I can somehow go to the store of the company I bought it from and ask for a new one or a different phone?
I am happy to pay the difference for a galaxy note 2 dare I say which was my original choice but the LG was £10 less a month. Only thing is I purchased it online?
Many thanks to any help or advice on what might be causing this?!
Marc
mS_Design said:
Hey guys,
Firstly, I will admit from the start my phone has been dropped a couple of times but from around knee height at most...
I bought a contract, of which I am 2 months into, and in the last 2 weeks my phone keeps turning off randomly and wont turn on. Only sometimes when I remove the battery and sim card even, that it turns back on again. Its really frustrating, especially that I'm moving home in the next few weeks and agencies cant call me.
I am wondering if I can somehow go to the store of the company I bought it from and ask for a new one or a different phone?
I am happy to pay the difference for a galaxy note 2 dare I say which was my original choice but the LG was £10 less a month. Only thing is I purchased it online?
Many thanks to any help or advice on what might be causing this?!
Marc
Click to expand...
Click to collapse
A couple drops shouldn't cause this unless you're really unlucky, I dropped mine from the bench on the second day of owning it and freaked though luckily not a mark on it. I would say it's probably a fault so yeah try and return it, if it's bought online get in touch with the customer service team, most sites will have the phone number somewhere or it may be on your invoice. Check for damage or loose connections around the battery first though, good luck!
Sent from my LG-P880 using Tapatalk 2
@non4 said:
I would say it's probably a fault so yeah try and return it, if it's bought online get in touch with the customer service team, most sites will have the phone number somewhere or it may be on your invoice. Check for damage or loose connections around the battery first though, good luck!
Sent from my LG-P880 using Tapatalk 2
Click to expand...
Click to collapse
I was looking around the device but nothing is visible. I went to carphone warehouse store and they said they have to send it to LG. I will be able to tell if its a replacement or not as mine had a little dink taken out of the frame..ahh well, now two weeks of waiting to do.
They offered me a replacement phone as I went to leave like they forgot and I got a simple looking Samsung with chunky buttons! XD love retro style!
Thankyou for the advice,
Marc
mS_Design said:
I was looking around the device but nothing is visible. I went to carphone warehouse store and they said they have to send it to LG. I will be able to tell if its a replacement or not as mine had a little dink taken out of the frame..ahh well, now two weeks of waiting to do.
They offered me a replacement phone as I went to leave like they forgot and I got a simple looking Samsung with chunky buttons! XD love retro style!
Thankyou for the advice,
Marc
Click to expand...
Click to collapse
You're welcome! When I was with carphone I brought in my HTC desire z (now drowned in the toilet one drunken night) Because it was not receiving messages, and I had updated it to 2.2.1 which made it impossible to root. When I came back to the store after my holiday I was thrilled to find a brand new phone (gave me the old backplate back though, cheapskates) with the original rootable 2.2! I proceeded to root and flash my first ever ROM, cm7, crapped myself cos I bricked it, then realized I had just forgot to wipe data! Booted into cm7 and never looked back, I can't stand unrooted devices! hopefully they send you a new one, that sort of fault usually does get a new one as its hard to detect the source of the issue, good luck!
Sent from my LG-P880

[Q] Droid 4 Touchscreen and Lockscreen issues

Hello Xda,
This is my first post here although I've lurked for quite some time looking for answers and help.
I just got my droid 4 over winter break and I have been loving it since. The update to JB was nice but it took me some time to get it right because I am special™.
Anyways, here's my problem: A few weeks ago I was napping on a couch and I rolled over and the phone fell to the ground screen down. Later that morning the touch screen started acting erratically where it would not work until i locked and unlocked the phone. After having that happen a few times later that day the touch screen went out completely. I rebooted the phone by holding the lockscreen down and using the keyboard to select power off. When I turned it back on even the lock screen had started being screwy, which leaves me to where I am now. The lock screen locks the phone perfectly, but it i have to hit it multiple times and hope that it will turn on in the next 5-10 before trying again. The touch screen still does not work. I have read around and saw that it could be the digitizer. I took the phone apart once to make sure nothing was loose anywhere before I bought it and since that did not fix the phone I went ahead and purchased a new digitzer. I just finished installing it and I'm still having the same issues. So xda, I'm lost.
I really don't feel like buying a new phone and I'd love to try and repair this. Does anyone have any ideas on where the problem could be? I checked the pins on the back of the mobo and they looked fine. I just left the phone on a bit too long and got about 2 weeks worth of texts so it still runs smoothly..just without a damn touch screen.
Thank you for your help and reading this wall of text!
Edit: I just realized lockscreen is meant to be lock button in the title, sorry for any confusion!
WhyDroidWhy said:
Hello Xda,
This is my first post here although I've lurked for quite some time looking for answers and help.
I just got my droid 4 over winter break and I have been loving it since. The update to JB was nice but it took me some time to get it right because I am special™.
Anyways, here's my problem: A few weeks ago I was napping on a couch and I rolled over and the phone fell to the ground screen down. Later that morning the touch screen started acting erratically where it would not work until i locked and unlocked the phone. After having that happen a few times later that day the touch screen went out completely. I rebooted the phone by holding the lockscreen down and using the keyboard to select power off. When I turned it back on even the lock screen had started being screwy, which leaves me to where I am now. The lock screen locks the phone perfectly, but it i have to hit it multiple times and hope that it will turn on in the next 5-10 before trying again. The touch screen still does not work. I have read around and saw that it could be the digitizer. I took the phone apart once to make sure nothing was loose anywhere before I bought it and since that did not fix the phone I went ahead and purchased a new digitzer. I just finished installing it and I'm still having the same issues. So xda, I'm lost.
I really don't feel like buying a new phone and I'd love to try and repair this. Does anyone have any ideas on where the problem could be? I checked the pins on the back of the mobo and they looked fine. I just left the phone on a bit too long and got about 2 weeks worth of texts so it still runs smoothly..just without a damn touch screen.
Thank you for your help and reading this wall of text!
Edit: I just realized lockscreen is meant to be lock button in the title, sorry for any confusion!
Click to expand...
Click to collapse
Wow! That's bizaare. I can safely say that I've dropped my Droid 4 multiple times in the year that I've owned it, including on hard surfaces, and I've never had any problems as such. Sorry to hear about your troubles.
This sounds like a pretty in depth hardware issue, and I think it's beyond my scope of knowledge, But, I would like to ask, did you buy the phone from a third party? Or directly from your service provider? Because if you bought it from your provider, I was going to ask if you had insurance on the phone. If not, that sort of issue may very well be under warranty, depending on when the phone was manufactured. But, you probably voided it if you opened it up and changed a component in it
The only other advice I can offer, outside of buying a new phone, would be to take it to a third party repair shop. If you're in the U.S., Verizon has an independent franchise called Wireless Zone that I believe does phone and tablet repairs. I'd see if there's one in your area. Me personally, I think I'd just avoid the hassle and buy a new phone, but it's up to you. Not sure how much you can find a D4 for on eBay or Craigslist these days, but I'd go that route. Sorry I can't be more help. Good luck!
Airman1947 said:
Wow! That's bizaare. I can safely say that I've dropped my Droid 4 multiple times in the year that I've owned it, including on hard surfaces, and I've never had any problems as such. Sorry to hear about your troubles.
This sounds like a pretty in depth hardware issue, and I think it's beyond my scope of knowledge, But, I would like to ask, did you buy the phone from a third party? Or directly from your service provider? Because if you bought it from your provider, I was going to ask if you had insurance on the phone. If not, that sort of issue may very well be under warranty, depending on when the phone was manufactured. But, you probably voided it if you opened it up and changed a component in it
The only other advice I can offer, outside of buying a new phone, would be to take it to a third party repair shop. If you're in the U.S., Verizon has an independent franchise called Wireless Zone that I believe does phone and tablet repairs. I'd see if there's one in your area. Me personally, I think I'd just avoid the hassle and buy a new phone, but it's up to you. Not sure how much you can find a D4 for on eBay or Craigslist these days, but I'd go that route. Sorry I can't be more help. Good luck!
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Click to collapse
I had dropped it many times(I'm very clumsy with my phone) before that. This was not even the worst drop of them all so it really confuses me too. I did buy it off ebay so there was no hope for warranty which is why I went down the try and fix it myself route. I did exactly as you said a few days ago. I gave up and bought another one off craigslist. A case is already on the way too so this does not happen again. My theory is that the connections from the front half of the phone(the led/digitizer, etc) where the two pieces attach back to the circuit board have gone bad somehow. I zombiefied the phone with just the circuit board and the screen to see if pressing in different spots would fix anything but to no avail. I'm just going to hold on to it for awhile and mess with it in my spare time now hehe. Thanks for the advice!
Edit: I just wish Motorola would come out with the Droid 5 or some other new smartphone with a keyboard. I guess I'm old school but I can't go with a touchscreen only phone
WhyDroidWhy said:
I had dropped it many times(I'm very clumsy with my phone) before that. This was not even the worst drop of them all so it really confuses me too. I did buy it off ebay so there was no hope for warranty which is why I went down the try and fix it myself route. I did exactly as you said a few days ago. I gave up and bought another one off craigslist. A case is already on the way too so this does not happen again. My theory is that the connections from the front half of the phone(the led/digitizer, etc) where the two pieces attach back to the circuit board have gone bad somehow. I zombiefied the phone with just the circuit board and the screen to see if pressing in different spots would fix anything but to no avail. I'm just going to hold on to it for awhile and mess with it in my spare time now hehe. Thanks for the advice!
Edit: I just wish Motorola would come out with the Droid 5 or some other new smartphone with a keyboard. I guess I'm old school but I can't go with a touchscreen only phone
Click to expand...
Click to collapse
Ah, ok. Well, that's still pretty crazy that it happened. Sorry for the delayed response, but anyway glad to hear that you've got a new one on the way, and a new case coming too.
Yeah, I'm the same way. I got the D4 cuz I really like having a keyboard. Unfortunately, it looks like it may be the last keyboard phone to come out for a while, if ever. But on a sidenote, a lot of the newer phones with big screens have really good touchscreens that I think wouldn't be so bad to type on. My girlfriend's GS3 is awesome. I think I could get used to it. And even if you get touchscreen only phone, I do believe that there are a number of third party keyboards you can buy that will plug into the phone. That will probably be the way to go in the future.

Bought N6, after a week back to a Note 3. What is wrong with me??

When Amazon dropped the price of the N6 to $399 I figured now was the time to finally buy one. I have had my Note 3 since March 2014. Well after using the N6 for about a week I am sending it back.
How is it that Samsung and their Spen (even though I might use it like once a month) have such a hold on me?
Anyone else leave this device only to come back?
Unfortunately I cannot get a Note 4 or 5 because I am on Att and I have to have root. I won't go without it.
I keep thinking of upgrading to a new phone... but I need a large screen and I'm so used to Samsung that I haven't pulled the trigger on anything. ..
What was wrong with the n6?
It's only $350 now and it's really tempting
swapavi said:
I keep thinking of upgrading to a new phone... but I need a large screen and I'm so used to Samsung that I haven't pulled the trigger on anything. ..
What was wrong with the n6?
It's only $350 now and it's really tempting
Click to expand...
Click to collapse
2 main issues for me, 1 of them being major:
1) When the screen gets darker it just looks really bad. Can't describe but it, maybe a pink push everywhere?
2) The deal killer, when recording Video the camera will constantly refocus. It doesn't matter if you are in bright light and the subject is just sitting there and you are still. It is soo annoying. Especially for me, I have young kids so use it all the time. It literally refocuses every 5 seconds. I see no fix other than trying another app but even that people have said it hasn't worked.
Other than that works great, if you can get passed those things.

Fixable? Sell for Parts? Galaxy Note 8 (AT&T)

I've had this phone since just a few months after it first came out. As you can see from the pictures in the link at the bottom, that's a problem. Funny thing is, it was like that for several months, never bothered me really because I always had my case on, it also didn't seem to affect anything.
So, a couple days ago, thinking because of its age and everything, I got fed up with the somewhat laggy behavior and battery draining issues. So I researched for a couple hours or so and contemplated getting the Galxy Note 10+. Well, after a while I stopped looking into it, I figured I could wait a little bit longer, but just as I set the idea aside, my note 8 started acting up. Battery started draining unusually quick (or appeared to) and also randomly got inaccurate readings for available battery life, screen started to turn off, seemed to be random, and only way to get it back on would be to plug it into a charger and do a forced restart. But, for the most part, the phone works, you could go several minutes to a couple hours without issue.
Since I couldn't trust this thing anymore, I went to the AT&T store for my note 10+, was hoping to get a decent trade in credit, but the rep helping me told me this is something that happens when the battery ends up expanding?, she asked another rep to see if it's acceptable, told me they'd give me like $36 for it, I said forget it and kept it.
Anyone know if all it really would be is the battery? Am I better off selling it for Parts? Or is it possibly a not so hard fix with replacement parts?
https://photos.app.goo.gl/oPXDvsqbX8DyBCAL9

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