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Hello guys,
I have the following problem with the stock backup app. Whenever I open it it allows me to backup only the system apps and shows that it
"Could not back up:
Media files
Downloaded apps with data"
Any ideas why this is happening and how to resolve it? Also how can I connect USB storage to the device, or is "USB storage" something else?
Also I found out the following workaround for Helium (https://play.google.com/store/apps/...SwyLDEsImNvbS5rb3VzaGlrZHV0dGEuYmFja3VwIl0.):
1. Settings->Developer options->USB debugging
2. Settings->Xperia->USB Connectivity->USB connection mode->Mass storage mode (MSC)
3. Execute Carbon, follow the instruction
Has anyone tried it if it works? I will try this method later today or tomorrow, but do not want to risk losing data.
ilianpk said:
Also I found out the following workaround for Helium (https://play.google.com/store/apps/...SwyLDEsImNvbS5rb3VzaGlrZHV0dGEuYmFja3VwIl0.):
1. Settings->Developer options->USB debugging
2. Settings->Xperia->USB Connectivity->USB connection mode->Mass storage mode (MSC)
3. Execute Carbon, follow the instruction
Has anyone tried it if it works? I will try this method later today or tomorrow, but do not want to risk losing data.
Click to expand...
Click to collapse
Be careful with Carbon, it works or seems to work fine. Note the default settings are not sufficient to backup so you can restore again. Learnt this the hard way, it all appeared like it was fine, unitl I rebuilt my phone and couldn't restore anything (doesn't show in the list)
hi there,
after unlocking the phone I missed to see that all data would be lost. Obviously the ROM was set back to factory.
Two applications I found to recover the data:
1. 7-Data Android Recovery (can't even find the phone)
2. Android Data Recovery (finds the phone, phone tells me that superuser rights are granted everything ok, but then: "unable to get device storage information")
I would love to recover some data like photos, applications or contacts, before flashing another ROM.
ADB Drivers, fastboot etc is installed. Motorola Device Manager is installed. All Drivers have been successfully placed.
The Phone work works properly when plugged to PC and also USB Debugging is enabled.
Why do my data recovery programs don't access the phone?
TeamWin Recovery 2.7 has been installed, furnice Kernel 1.1.2 as well as SuperSU 2.4. has been installed.
maybe those are impedient`?
nordcupp_motoG said:
I would love to recover some data like photos, applications or contacts, before flashing another ROM.
Click to expand...
Click to collapse
Unlocking the phone will perform a factory reset. That means, everything that does not reside in your external sdcard is permanently lost.
If your device is properly set up with a google account, all your contacts, bookmarks,emails etc. will be restored. That means that everything you can access with your browser, like email, Chrome-bookmarks, are in sync with your device. If you allow google to backup your settings it will also try to restore your apps, but this is, and was, very unreliable.
If you must, you can manually backup your contacts with Contacts Backup Ultimate.
As for applications, nothing beats Titanium Backup. Ugly as hell but the most powerfull backup solution there is.
And last but not least, copy your photos, music, movies etc to your external sdcard.
All this has of course to be done before whiping your device.
P.S. Please update your recovery to the latest TWRP.
external sd may follow soon.
team win recovery that version is offically compatible to moto G14
so I chose that one.
thanks for the tipp. should have seen that earlier.
darryer said:
Titanium Backup is a good tool for Android. Or you can use Tenorshare This is a pro tool for Android data, it can recover all lost data like contacts, sms, call history, photos etc, even you have no backup.
Click to expand...
Click to collapse
I did use that tool as well as 7-Data Recovery and another one. None of them capable to access the phone.
Tenoshore told me after connecting the phone to the app and choosing what data to save, that the storage information is not accessible.
No clue as to how that happens.
nordcupp_motoG said:
No clue as to how that happens.
Click to expand...
Click to collapse
If you connect your device with usb-debugging enabled in the developer options, does a dialog pop up, presenting a RSA fingerprint, asking to allow usb-debugging? Allowing this is imperative.
that was done properly... the application does ask for this before you can chose what to save.
nordcupp_motoG said:
that was done properly... the application does ask for this before you can chose what to save.
Click to expand...
Click to collapse
What is the output of "adb devices" after you connect your device?
C:\adb>adb devices
adb server is out of date. killing...
* daemon started successfully *
List of devices attached
ZX1D22HLNC unauthorized
C:\adb>
but usb tunnel is working right now...
usb debugging is enabled...
adb should be up to date...
mmmh every try delivers different ansers:
second time said: devices attached.
third time said: daemon failed to start
and adb server didnt ack
ok, there is a well known issue with some devices and adb
there is an adb fix for it, but I couldn't get it to work so far.
nordcupp_motoG said:
C:\adb>adb devices
adb server is out of date. killing...
* daemon started successfully *
List of devices attached
ZX1D22HLNC unauthorized
Click to expand...
Click to collapse
Maybe this helps
http://stackoverflow.com/questions/18011685/cant-connect-nexus-4-to-adb-unauthorized
thank you.
I installed the Android SDK Studio and used the ADB from there.
ADB now works properly.
USB Tunnel sucks hard still though.
The connection shows up to be established and skype and whats app do work,
but playstore and chrome refuse to work also no regular app can reach the net
like wikidroyd & co...
nordcupp_motoG said:
playstore and chrome refuse to work also no regular app can reach the net
Click to expand...
Click to collapse
Maybe manually change dns in wifi settings will help.
manually change it where?
I don't see any menu for this in usb tunnel...
guess I gonna get a USB wifi next week.
nordcupp_motoG said:
manually change it where?
I don't see any menu for this in usb tunnel...
guess I gonna get a USB wifi next week.
Click to expand...
Click to collapse
Not on the mobile, on your pc. Change it to e.g. 8.8.8.8
I'm not to sure what to call this problem exactly but i'll explain it to the best of my ability. Recently on my HTC One (m7), which I bought from HTC website. I've been having problems moving files from my phone to PC. I used to transfer all my music files easily but now I get this error message saying " A device attached to the system is not functioning ". Also when I try to paste music files or folders my computer tab freezes up. My phone works perfectly fine, there seems to be nothing wrong with it. There is a system update that won't complete on my phone. I'm pretty sure the update has nothing to do with this problem but then again I don't completely know. My phone is rooted. I have clockworkmod touch & SuperSU. I am unsure what to do as I need to copy my music files so if something happens to go wrong with my phone, I have backups. If anyone has a solution to this problem it would be extremely helpful and greatly appreciated.
lnfamous313 said:
I'm not to sure what to call this problem exactly but i'll explain it to the best of my ability. Recently on my HTC One (m7), which I bought from HTC website. I've been having problems moving files from my phone to PC. I used to transfer all my music files easily but now I get this error message saying " A device attached to the system is not functioning ". Also when I try to paste music files or folders my computer tab freezes up. My phone works perfectly fine, there seems to be nothing wrong with it. There is a system update that won't complete on my phone. I'm pretty sure the update has nothing to do with this problem but then again I don't completely know. My phone is rooted. I have clockworkmod touch & SuperSU. I am unsure what to do as I need to copy my music files so if something happens to go wrong with my phone, I have backups. If anyone has a solution to this problem it would be extremely helpful and greatly appreciated.
Click to expand...
Click to collapse
It sounds like you need to update your drivers ~ read thru nkk71's post #2
The reason the OTA will not complete is it is looking for the stock recovery and you have a custom recovery installed.
majmoz said:
It sounds like you need to update your drivers ~ read thru nkk71's post #2
The reason the OTA will not complete is it is looking for the stock recovery and you have a custom recovery installed.
Click to expand...
Click to collapse
My drivers for my HTC One are fully up to date and this problem still exists. It just happened a few days ago, before that it was transferring files normally.
lnfamous313 said:
My drivers for my HTC One are fully up to date and this problem still exists. It just happened a few days ago, before that it was transferring files normally.
Click to expand...
Click to collapse
This definitely sounds like a driver problem, they may be up to date but that doesn't mean they are installed correctly.
Check your Device manger on your pc while the phone is connected to your usb, in device manger your phone should be listed as "MY HTC" if it's not see the post linked by @majmoz
It's not uncommon for this to happen especially if you frequently connect your phone to different usb ports on your pc.
Danny201281 said:
This definitely sounds like a driver problem, they may be up to date but that doesn't mean they are installed correctly.
Check your Device manger on your pc while the phone is connected to your usb, in device manger your phone should be listed as "MY HTC" if it's not see the post linked by @majmoz
It's not uncommon for this to happen especially if you frequently connect your phone to different usb ports on your pc.
Click to expand...
Click to collapse
Ok I checked my device manager, but I'm confused. I tried to change it but it still isn't working in fact it works worse now. I uninstalled the drivers & re-installed them, which also didn't help me much. I checked the majmoz gave me, and I tried to download an earlier version of drivers but it said they were already installed and blocked me from installing. I'm not quite sure what to do now.
lnfamous313 said:
Ok I checked my device manager, but I'm confused. I tried to change it but it still isn't working in fact it works worse now. I uninstalled the drivers & re-installed them, which also didn't help me much. I checked the majmoz gave me, and I tried to download an earlier version of drivers but it said they were already installed and blocked me from installing. I'm not quite sure what to do now.
Click to expand...
Click to collapse
You need to uninstall the drivers from Control Panel > Program & Features then reboot the computer. Now install the drivers again.
lnfamous313 said:
Ok I checked my device manager, but I'm confused. I tried to change it but it still isn't working in fact it works worse now. I uninstalled the drivers & re-installed them, which also didn't help me much. I checked the majmoz gave me, and I tried to download an earlier version of drivers but it said they were already installed and blocked me from installing. I'm not quite sure what to do now.
Click to expand...
Click to collapse
Try this, Linux will eliminate any driver issues. :good: http://forum.xda-developers.com/showthread.php?p=54272479
lnfamous313 said:
My phone is rooted. I have clockworkmod touch & SuperSU. I am unsure what to do as I need to copy my music files so if something happens to go wrong with my phone, I have backups. If anyone has a solution to this problem it would be extremely helpful and greatly appreciated.
Click to expand...
Click to collapse
Maybe there is an issue with the internal storage.
If you can install the terminal emulator app, you could try to rewrite /data/media/0
In Terminal Emulator type:
su
restorecon -FR /data/media/0
Than reboot and see if it was helpfull.
I have had issues like this before. While the phone is booted as normal and plugged into pc, go into developer options and disable and then re-enable usb debugging.
Sent from my HTC One using XDA Free mobile app
/data/media/0
NLBeev said:
Maybe there is an issue with the internal storage.
If you can install the terminal emulator app, you could try to rewrite /data/media/0
In Terminal Emulator type:
su
restorecon -FR /data/media/0
Than reboot and see if it was helpfull.
Click to expand...
Click to collapse
Ok, I did some problem solving and eliminated some possible problems. It's definitely not the security on my phone, and all my drivers work properly. But I found that on my phone there is not a file called /data/media/0. I think it might have somehow got deleted but I'm not sure. Does anyone know how to get an extra copy of this file?
Hi, just now I upgrade to the the last Samsung update and now I got the error.
The AOD is work and I got notification tone but can not enter to the phone.
I enter to safemode and still the same.
I hope there is a way to solved it without erase the phone.
I can't enter to download mode because I can't close the phone
What should I do?
SAME TO MEE... OMG!!! ****ing samsung send me this update|
i even cannot call any one with this phone right now ..
I did a factory reset and now i need to spend hours to download and customized all over again!!
I think it's because the tweaks and system modes of Substratum.
I think that on the next time we should delete all of the system modes.
Hope some one can approve it because I really don't want to get through this again.
What make it to a sad joke is that the update is not what i thought it was, still I don't have the new Samsung VPN.
All for nothing!!!
soilentgreen said:
I did a factory reset and now i need to spend hours to download and customized all over again!!
I think it's because the tweaks and system modes of Substratum.
I think that on the next time we should delete all of the system modes.
Hope some one can approve it because I really don't want to get through this again.
What make it to a sad joke is that the update is not what i thought it was, still I don't have the new Samsung VPN.
All for nothing!!!
Click to expand...
Click to collapse
Correct, you have to uninstall all your layers and substratrum mods before accepting the OTA. I just saw this but you can boot into safe mode while system ui is fc and uninstall all the mods there and you should be good when you boot out of safe mode. No factory data reset needed.
soilentgreen said:
Hi, just now I upgrade to the the last Samsung update and now I got the error.
The AOD is work and I got notification tone but can not enter to the phone.
I enter to safemode and still the same.
I hope there is a way to solved it without erase the phone.
Click to expand...
Click to collapse
I posted this before in another thread...
I was able to fix it without factory resetting my phone. To do it, connect your phone to a pc (pc that you previously connected your phone to and always allowed access), in cmd with adb, run "adb shell pm list packages > whateveryouwanttonameit.txt" and look through the text file for apps you installed that changed your status bar. Then in cmd run "adb uninstall com.appyouwanttouninstall". I did 4 among many, checked my phone, and didn't get the system ui has stopped messages
houboy said:
I posted this before in another thread...
I was able to fix it without factory resetting my phone. To do it, connect your phone to a pc (pc that you previously connected your phone to and always allowed access), in cmd with adb, run "adb shell pm list packages > whateveryouwanttonameit.txt" and look through the text file for apps you installed that changed your status bar. Then in cmd run "adb uninstall com.appyouwanttouninstall". I did 4 among many, checked my phone, and didn't get the system ui has stopped messages
Click to expand...
Click to collapse
Thanks for the tip! Rather than saving to text I just used one window to output the packages to stdout, while I used another to do the uninstalls. Removing these two packages fixed the issue:
com.android.settings.SwiftDark.Android8defaultgrey.SamsungS8
com.android.systemui.SwiftDark.SamsungS8
how can u access to cmd with adb ?
houboy said:
I posted this before in another thread...
I was able to fix it without factory resetting my phone. To do it, connect your phone to a pc (pc that you previously connected your phone to and always allowed access), in cmd with adb, run "adb shell pm list packages > whateveryouwanttonameit.txt" and look through the text file for apps you installed that changed your status bar. Then in cmd run "adb uninstall com.appyouwanttouninstall". I did 4 among many, checked my phone, and didn't get the system ui has stopped messages
Click to expand...
Click to collapse
Hello, give me tutorial, how can i uninstall apk from pc ?
i can access cmd but how can i uninstalled apk ?
please help,,,
Thanks,
Thank you for all the answers.
ggrant3876 said:
Correct, you have to uninstall all your layers and substratrum mods before accepting the OTA. I just saw this but you can boot into safe mode while system ui is fc and uninstall all the mods there and you should be good when you boot out of safe mode. No factory data reset needed.
Click to expand...
Click to collapse
But I did boot into safe mode and the phone continued to stuck on "system ui has stopped"
houboy said:
I posted this before in another thread...
I was able to fix it without factory resetting my phone. To do it, connect your phone to a pc (pc that you previously connected your phone to and always allowed access), in cmd with adb, run "adb shell pm list packages > whateveryouwanttonameit.txt" and look through the text file for apps you installed that changed your status bar. Then in cmd run "adb uninstall com.appyouwanttouninstall". I did 4 among many, checked my phone, and didn't get the system ui has stopped messages
Click to expand...
Click to collapse
enrico.fm08 said:
Hello, give me tutorial, how can i uninstall apk from pc ?
i can access cmd but how can i uninstalled apk ?
please help,,,
Thanks,
Click to expand...
Click to collapse
I never knew how to use adb,
There is any tutorial about it?
soilentgreen said:
Hi, just now I upgrade to the the last Samsung update and now I got the error.
The AOD is work and I got notification tone but can not enter to the phone.
I enter to safemode and still the same.
I hope there is a way to solved it without erase the phone.
Click to expand...
Click to collapse
Edwanzhuang said:
SAME TO MEE... OMG!!! ****ing samsung send me this update|
i even cannot call any one with this phone right now ..
Click to expand...
Click to collapse
Did any of you have substratum installed?
EDIT: i just read up higher.
This also happened to me with substratum. One thing I did before however is I already had adb debugging enabled and trusted with my pc via adb.
I used these instructions found here for adb
https://www.reddit.com/r/GalaxyS8/comments/737y3j/helpfix_substratum_system_ui_has_stopped_issue/
What is the latest version of samsung update?
Mine is N950FXXU2BQKG/N950FOXM2BQKG/N950FXXU2BQKG.
My phone updat 6 days ago, and I don't have the new samsung VPN.
And just to be clear, in the next update after uninstall all the layers and substratrum mods and accepting the OTA, it is safe to install all the layers again after the update?
Thanks again
soilentgreen said:
What is the latest version of samsung update?
Mine is N950FXXU2BQKG/N950FOXM2BQKG/N950FXXU2BQKG.
My phone updat 6 days ago, and I don't have the new samsung VPN.
And just to be clear, in the next update after uninstall all the layers and substratrum mods and accepting the OTA, it is safe to install all the layers again after the update?
Thanks again
Click to expand...
Click to collapse
You should have the VPN under wifi advance settings.
Yes it's safe to install all your layers and substratrum mods I using it on 2BQKG.
Merry Christmas to all!
BluePhnx said:
You should have the VPN under wifi advance settings.
Yes it's safe to install all your layers and substratrum mods I using it on 2BQKG.
Merry Christmas to all!
Click to expand...
Click to collapse
I don't have the VPN, and we on the same version. It's weired.
I need to "open" it somehow?
How do you color your notifaction clock and icons?
hello i just uptdated my software and im stuck with the same thing can somebody walk me thru how to fix this?
houboy said:
I posted this before in another thread...
I was able to fix it without factory resetting my phone. To do it, connect your phone to a pc (pc that you previously connected your phone to and always allowed access), in cmd with adb, run "adb shell pm list packages > whateveryouwanttonameit.txt" and look through the text file for apps you installed that changed your status bar. Then in cmd run "adb uninstall com.appyouwanttouninstall". I did 4 among many, checked my phone, and didn't get the system ui has stopped messages
Click to expand...
Click to collapse
Thanks houboy, you're a lifesaver.
Tried to center the status bar clock and the phone crashed.
Your method worked like a charm
I was reading through the reddit thread posted earlier and found an alternative solution which worked for me.
Log into Samsungs Find My Phone website, unlock your device and then switch on Power Saving Mode, then reboot. Once in Power Saver you will regain control of your phone. Now, switch off power saver and go disable all substratum mods and reboot again.
Happened twice to me while setting up my new Note 8. Resolved to finally wipe through hard reset menu, and setup as new phone. Some Substratum addon was lingering when I did a restore which was likely causing the UI crash.
this happened 3 times to my note 8, the culprit seems to be android pay, once you add a credit card to be specific . To fix the phone you need to put the phone in powersaving mode via Samsung dive then reboot.
once the phone rebooted in power saving mode just put it back to normal , after this procedure all cards are removed from google pay.
davnav899 said:
Did any of you have substratum installed?
EDIT: i just read up higher.
This also happened to me with substratum. One thing I did before however is I already had adb debugging enabled and trusted with my pc via adb.
I used these instructions found here for adb
https://www.reddit.com/r/GalaxyS8/comments/737y3j/helpfix_substratum_system_ui_has_stopped_issue/
Click to expand...
Click to collapse
What's strange is that I have substratum installed but never ran it but I'm still getting the system UI error, thank good it hasn't totally blocked need but still doesn't make sense why this is all happening. I forgot I even installed it honestly.
I just uninstalled it so I'll see if that changes anything.
@squick You could try booting into safe mode to see if its a program causing it, but for me, i updated my phone software(update) with the substratum ui apk installed which caused me to get the force close error where only the screen showed system ui has stopped. I used adb to get a list of packages and remove the substratum system ui apk. A sure way to fix would be to reset the phone, but if you're able to use it, try removing apps you dont need from your applications in the settings. It's possible there could be another app interfering with the system ui
Hello guys,
I hope someone can help me with this problem...
So the thing is - yesterday I finally got OneUI 3 and Android 11 update (yay?). But ofcourse as soon as the phone rebooted and optimised all the apps and came back to main screen it rebooted after a minute or so...everytime. As soon as I enter my pin and unlock the phone it reboots after a short period.
The same problem happened when I de-bloated the phone a while ago via ADB - but I then enabled back all the apps except facebook and some "safe to debloat apps" which were not even system apps and it has since worked for almost a year. But here we go again....
I even "re enabled/installed" all the apps I could list in ADB ( so basically all the apps on the phone) and then went to wipe cache - but still no go.
I am also wondering if there is a posibility to somehow mount storage just to copy some files to my computer (which are important, and my latest backup is around a month old) and then I'll gladly do a a factory reset - no problem.
Any help would be appreciated, thanks!
If you're able to use ADB to enable/install apps, then you should be able to use "adb pull path/to/files" to copy the files to your computer. You could reboot into recovery mode and see if your computer pulls up the storage that way too. Also, if you have TWRP, you can use the file system to copy files to an external SD card. So you have a few options to get your files.
You can also create a back-up of specific apps (and their data) using "adb backup -f MyBackUpName.ab com.corp.AppName".
TacoDeMuerte said:
If you're able to use ADB to enable/install apps, then you should be able to use "adb pull path/to/files" to copy the files to your computer. You could reboot into recovery mode and see if your computer pulls up the storage that way too. Also, if you have TWRP, you can use the file system to copy files to an external SD card. So you have a few options to get your files.
You can also create a back-up of specific apps (and their data) using "adb backup -f MyBackUpName.ab com.corp.AppName".
Click to expand...
Click to collapse
Hello, thanks for the reply and helping out.
But all the commands and stuff is kinda useless because the phone reboots sooner than in 30 seconds after getting to the main screen. When I boot to recovery the storage doesn't get mounted.......
And I would've had TWRP but the phone is still under warranty so that's a shame, because on my backup phone I have it (and so did on all the previous ones) and it would be great. But IIRC if I install TWRP now, the phone needs to be wiped.
FFS samsung, what is this....because I now read a couple threads and posts on social media people having exactly same problem, and some didn't do anything with ADB prior to update. shame...