any differences between dual sim and single sim? - Huawei P20 Pro Questions & Answers

are there any real differences between the dual sim and single sim? besides the obvious 2 sims vs 1 sim difference lol.
what about differences between the models (clt-al00, clt-l29, clt-l09, etc)? if it helps, I am in the USA and T-mobile. I am just trying to find the best one that covers most bands if not all and prefer dual sim. any advice and help is appreciated thank you in advance

Yes there is a difference.
The difference is one accepts one sim card and the other accepts two sim cards

dieselhazza said:
Yes there is a difference.
The difference is one accepts one sim card and the other accepts two sim cards
Click to expand...
Click to collapse
Thank u for ur reply.. But I have already stated the obvious 2 sims and 1 SIM differences. Anything else besides that?

It might be possible that the only difference is the card slot. It might still work with 2 sim cards with the right sim card adapter for two sims. Afaik it worked for older models.

dieselhazza said:
Yes there is a difference.
The difference is one accepts one sim card and the other accepts two sim cards
Click to expand...
Click to collapse
paysen said:
It might be possible that the only difference is the card slot. It might still work with 2 sim cards with the right sim card adapter for two sims. Afaik it worked for older models.
Click to expand...
Click to collapse
Thank u.. Do u know if there's any difference from international and global? I'm trying to buy the p20 pro and I dont wanna end up buying one that doesnt work for my service provider in USA.

I have some relevant questions/thoughts on this. I noticed that some phones are listed as having band 41 and some are not (on eBay, varying model numbers of this phone). Now that T-Mobile might be roaming on Sprint and visa versa, band 41 does actually make a difference since the OP is using the phone on T-Mobile. Does anyone know if this is just a mistake on the listings? The official Huawei site lists band 40, but not band 41.
-Collin-

CollinFX45 said:
I have some relevant questions/thoughts on this. I noticed that some phones are listed as having band 41 and some are not (on eBay, varying model numbers of this phone). Now that T-Mobile might be roaming on Sprint and visa versa, band 41 does actually make a difference since the OP is using the phone on T-Mobile. Does anyone know if this is just a mistake on the listings? The official Huawei site lists band 40, but not band 41.
-Collin-
Click to expand...
Click to collapse
Band 41 is listed as well at least for some models. https://www.devicespecifications.com/en/model/6fe84965 another good site to see the difference between the different models is http://www.phonemore.com/huawei-p20-pro/models/1817 this one includes the different models, not all though as CLT-L04 is not included, and their specs including the bands for each of the different models. Some of them even support CDMA so in theory should be compatible with Verizon or Sprint.

I have CLT-L04
and i cant find any info about it!!!

Mine has Cat 16/ Cat 18, and it came with US charger, dual Sims and Google now. Model Number CLT-L29. Bought it from sobeonline1 on eBay. https://www.dropbox.com/s/wn539su2m077hpu/Screenshot_20180516-125141.jpg?dl=0

chrisrk45 said:
I have CLT-L04
and i cant find any info about it!!!
Click to expand...
Click to collapse
CLT-L04 is intended for the Canadian market. L29 is not so it may not have the LTE capabilities in North America while L04 would.
I thought it wasn't for sale until today (the 17th).

Wiggums said:
CLT-L04 is intended for the Canadian market. L29 is not so it may not have the LTE capabilities in North America while L04 would.
I thought it wasn't for sale until today (the 17th).
Click to expand...
Click to collapse
Thanks fot the info!!!!

Just wondering will dual Sim adapter work with single Sim phone? No software that indicates any Sim settings

Single sim doesn't get updates.

I'd like to jump in here. I just got the CLT-L04 today. I just started working for a Canadian company this week and I will be stationed in the US in Atlanta. I want dual SIM capability so that I can keep my personal phone number but not have to carry 2 devices. he SIM card tray only came with the ability to support a singel SIM card. Can I just order a dual SIM card carrier? is there anything special I need to know or do on the phone to support dual SIM's?

David Horn said:
Single sim doesn't get updates.
Click to expand...
Click to collapse
My single SIM CLT-L04 already got an update once. C792. Not carrier branded.

timkenyon said:
I'd like to jump in here. I just got the CLT-L04 today. I just started working for a Canadian company this week and I will be stationed in the US in Atlanta. I want dual SIM capability so that I can keep my personal phone number but not have to carry 2 devices. he SIM card tray only came with the ability to support a singel SIM card. Can I just order a dual SIM card carrier? is there anything special I need to know or do on the phone to support dual SIM's?
Click to expand...
Click to collapse
You need to convert your phone to dual SIM variant using paid software (which may require a bootloader unlock code that Huawei no longer provides) and then use a dual SIM tray.
I did the above and my single SIM phone is now a fully functioning dual SIM phone. There's really no difference between the two variants other than software and that tray. The tray alone will not work.

Related

Dual SIM Version?

I currently on T-Mobile and have a dual SIM Samsung S8+. I am thinking for going to change my service to Google Fi as I travel overseas. Google Fi has a great price for Data Roaming which is charged the same as at home. The issue is that I need a dual SIM phone. I do not like to swap my SIM cards as I almost lost one while changing. Currently Google Fi list LG V35 as a Google Fi phone. I am wondering if anyone here is using LG V40 on Google Fi. I noticed on Gsmarena that LG V40 has a dual SIM version. I am thinking of getting one and use it on Google Fi.
BTW. I do know that my S8+ can work on Google Fi but it would not have the Google VPN and network switching functions on Google Fi.
Waiting for the same.... dual sim version of V40 was mentioned few times here and there but nothing official yet!
I believe every variant is a dual-sim variant. The T-Mobile variant I purchased is working just fine with T-Mobile in the primary slot and Sprint in the secondary.
Granted, I had to buy it outright and call in for an unlock after 40 days.
IMEI Question
The issue is that I am on T-Mobile and would like to switch to Google Fi. I sure would like to get an unlock version if all versions are Dual SIM. Having a combo SIM slot does not mean it is dual SIM. Does your T-Mobile version has 2 IMEIs? Are you using your T-Mobile version with T-Mobile and Sprint services or using Google Fi service?
Paradoxumical said:
I believe every variant is a dual-sim variant. The T-Mobile variant I purchased is working just fine with T-Mobile in the primary slot and Sprint in the secondary.
Granted, I had to buy it outright and call in for an unlock after 40 days.
Click to expand...
Click to collapse
So your T-mobile LG V40 support dual sims!?
That would be quite interesting!
Paradoxumical said:
I believe every variant is a dual-sim variant. The T-Mobile variant I purchased is working just fine with T-Mobile in the primary slot and Sprint in the secondary.
Granted, I had to buy it outright and call in for an unlock after 40 days.
Click to expand...
Click to collapse
I'd really love to see a screenshot. All signs point to the US version being single-sim.
duraaraa said:
I'd really love to see a screenshot. All signs point to the US version being single-sim.
Click to expand...
Click to collapse
Yeah my Sprint Variant is Single Sim, and that I'm aware of Sprint won't activate a T-Mobile phone let alone a GSM phone until they are officially one company...
Ainz_Ooal_Gown said:
Yeah my Sprint Variant is Single Sim, and that I'm aware of Sprint won't activate a T-Mobile phone let alone a GSM phone until they are officially one company...
Click to expand...
Click to collapse
Iphone XS in the States has only one SIM but due to a built-in eSIM, it could have 2 lines on that phone. Just wishful thinking that we could do the same on LG. I wonder if LG V40 would support eSIM?
i was reading somewere...there is active dual sim with dedicated memory card slot (triple slot 2 for sim & 1 for mmc)...is it true...???
root
Hi,
Do you think that the V40 dualsim version could be rooted?
From my knowledge the G family with dual sim option could not be rooted, V30 could be rooted
Any confirmation?
Thnaks for your help
jay_ind said:
i was reading somewere...there is active dual sim with dedicated memory card slot (triple slot 2 for sim & 1 for mmc)...is it true...???
Click to expand...
Click to collapse
The one that's just released in Europe has got exactly that, dual SIM + hybrid SD card slot. I'm confirming that because I had the V40 in my hand yesterday and the tray inside it is one of those dual SIM SD card hybrid ones.
It's so hard to find dual-sim info on this LG V40. Does the V405QA7 (US Unlocked) and/or V405TAB (T-Mobile) have dual-sim dual standby?
---------- Post added at 04:10 PM ---------- Previous post was at 03:13 PM ----------
Paradoxumical said:
I believe every variant is a dual-sim variant. The T-Mobile variant I purchased is working just fine with T-Mobile in the primary slot and Sprint in the secondary.
Granted, I had to buy it outright and call in for an unlock after 40 days.
Click to expand...
Click to collapse
Can you tell us the exact tmobile model that you have? I am looking to get a dual-sim too. Thank you.
韩国版,香港版都是双卡版本
wangmengjing said:
韩国版,香港版都是双卡版本
Click to expand...
Click to collapse
Thanks for the info. 謝謝.

Dual Sim in UK

Hi. Creating this thread to capture who is selling the dual SIM variant in the UK. The p20 pro and Mate 20 pro from memory dual SIM was only available from Three Mobile. (Maybe one other) but the majority of resellers were all single SIM.
I noticed the Samsung S10+ was dual SIM so maybe there is a chance in stance from carrier.
I'll add info here once I get it
EE
Just an FYI on this. I called EE to pre-order this phone yesterday and was advised by the sales person that it is indeed dual SIM. Obviously this doesn't mean that it is enabled from them. I will report back when it arrives.
The sales advisor did say that it would be SIM locked upon delivery and reminded me that - when on contract - the phone remains the property of EE for the first 6 months of the contract.
So Amazon UK has it for pre-order with delivery by April 6... was able to place an order here in the USA... Funny enough, Amazon France has it as well but won't... I'll see if they scrap my pre-order but in my recent experience with the Xiaomi Mi 9, if the order is in, it charges ok and then its golden... fingers cross. Should get it before April 9th!!!! Its dual sim... so I'm sure it is the dual sim version as well available to carriers
NJ72 said:
Just an FYI on this. I called EE to pre-order this phone yesterday and was advised by the sales person that it is indeed dual SIM. Obviously this doesn't mean that it is enabled from them. I will report back when it arrives.
The sales advisor did say that it would be SIM locked upon delivery and reminded me that - when on contract - the phone remains the property of EE for the first 6 months of the contract.
Click to expand...
Click to collapse
Thanks. I'm hoping EE is dual SIM as I have an upgrade available. They also told me over the phone it is dual SIM. It will be locked. However you can pay a tenner and get it unlocked via eBay. I've done that many times without issue. Happy to share who I used it it's of interest.
Thanks for the offer.
I've got 2x EE Sims in the family so I can test the dual-sim functionality before trying to unlock it, but will certainly take you up on that if it works.
EE and Three will be selling the dual SIM model in the UK.
jonmorris said:
EE and Three will be selling the dual SIM model in the UK.
Click to expand...
Click to collapse
Is there a source for this?
As I said above, I've been advised by EE that the phone I'm being sent is dual sim (but sim locked) however it would still be possible for them to disable this functionality through the software.
NJ72 said:
Is there a source for this?
As I said above, I've been advised by EE that the phone I'm being sent is dual sim (but sim locked) however it would still be possible for them to disable this functionality through the software.
Click to expand...
Click to collapse
I was told on the Huawei press trip that it was just Three doing the dual SIM model in the UK, but subsequently discovered EE was selling it too. I hadn't considered that it could be software locked, so that is a possibility. I do recall that there are ways to unlock the restriction, but don't know the exact process.
If EE is doing this, I'd assume every network is doing it the same way and perhaps all the devices are the same. But they should be stating they are single SIM clearly, even if technically they aren't.
Well, I was speaking to a sales person who said it was dual sim, so that's why I'm reserving judgement. I need dual sim because I have a work phone and can't be bothered carrying 2 mobiles around with me.
Ultimately they phone is dual sim, it's just whether the functionality is enabled - which I'm waiting to find out Mine arrives a week today so will obviously post up and let people know the results.
I've also heard from EE on twitter it will be dual SIM.
Three phones come unlocked. My P20 Pro was dual SIM and unlocked direct from Three last year as well.
Sent from my CLT-L29 using Tapatalk
daz_2000 said:
Thanks. I'm hoping EE is dual SIM as I have an upgrade available. They also told me over the phone it is dual SIM. It will be locked. However you can pay a tenner and get it unlocked via eBay. I've done that many times without issue. Happy to share who I used it it's of interest.
Click to expand...
Click to collapse
Just a word of caution as EE phones can only be unlocked after 6 months this includes EBay unless things have changed over the past 6 months
addicted2phones said:
Just a word of caution as EE phones can only be unlocked after 6 months this includes EBay unless things have changed over the past 6 months
Click to expand...
Click to collapse
I recently had the Samsung S10+ from EE which was dual SIM and locked to EE. I unlocked via eBay fine
daz_2000 said:
I recently had the Samsung S10+ from EE which was dual SIM and locked to EE. I unlocked via eBay fine
Click to expand...
Click to collapse
Happy days glad EE devices are easier to unlock now.
Can confirm that EE devices are dual sim in the UK if acquired direct from EE
Not unlocked it yet, but have all the dual sim settings and it worked with 2x different EE sims concurrently on my device
EDIT: If anyone can point out a working unlock provider that would be helpful please
Anyone tried Vodafone?
Wysłane z mojego E6653 przy użyciu Tapatalka
Amozon description wrong
Guys please be carefull of amazon order it states "dual sim" but it arrived today and is a VOG-L09 single sim model...
Not good as Im now likely to loose the sonos pre order gift....
MAX_G said:
Guys please be carefull of amazon order it states "dual sim" but it arrived today and is a VOG-L09 single sim model...
Not good as Im now likely to loose the sonos pre order gift....
Click to expand...
Click to collapse
Not good news at all. I ordered mine from Amazon as well. It does say that is the single sim version right on the Amazon website. My order says different. Fingers crossed that I get the right one.
My Amazon UK was meant to be dual sim. Its not, single sim arrived. Waiting to hear back from Amazon as to what they might be able to do. A mess sadly.
gavinfabl said:
My Amazon UK was meant to be dual sim. Its not, single sim arrived. Waiting to hear back from Amazon as to what they might be able to do. A mess sadly.
Click to expand...
Click to collapse
2 VOG-L09's delivered not looking good for me.

Xperia 1 II Dual SIM

Hello,
I am willing to get the new Xperia 1 II. I am living abroad, and for many reasons, I kept my native country's sim to keep my line open. Currently, I own two phones to have both lines up. But this new Xperia seams to be released with a variant getting dual sim feature which is what I am looking for so I could replace my LG V20 and LG G8 for this amazing phone.
I read online that this phone comes with different variants:
XQ-AT51
XQ-AT52
XQ-AT72
SO-51A (NTT DoCoMo)
SOG01 (AU/Okinawa Cellular)
On this website https://www.xperiablog.net/2020/04/...eria-model-number-structure-for-2020-devices/ they tend to say that this XQ-AT52 model would be the dual sim variant, but I cannot find any online resources to confirm this.
Is there anybody who knows yet what is the dual sim variant so I don't get wrong while ordering?
(I really hope it's not only the korean version to get this dual sim variant...)
Thanks!
Hello,
I come back to you guys to have some updates about this topic since now they released the phone and preorders are available, maybe someone has some details about this feature.
I really want to know if the variant sold in Europe is supporting 2 sim.
On GSMArena, they list the phone as Hybrid Dual SIM (Nano-SIM, dual stand-by) but on sony.de, sony.fr, sony.it they list it as SIM NUMBER
Single SIM.
On B&H bhphotovideo, the phone is proposed as Sony Xperia 1 II Dual-SIM 256GB Smartphone (Unlocked).
Why would they sell a dual sim capable in America and a single sim in Europe?
asaural said:
Hello,
I am willing to get the new Xperia 1 II. I am living abroad, and for many reasons, I kept my native country's sim to keep my line open. Currently, I own two phones to have both lines up. But this new Xperia seams to be released with a variant getting dual sim feature which is what I am looking for so I could replace my LG V20 and LG G8 for this amazing phone.
I read online that this phone comes with different variants:
XQ-AT51
XQ-AT52
XQ-AT72
SO-51A (NTT DoCoMo)
SOG01 (AU/Okinawa Cellular)
On this website https://www.xperiablog.net/2020/04/...eria-model-number-structure-for-2020-devices/ they tend to say that this XQ-AT52 model would be the dual sim variant, but I cannot find any online resources to confirm this.
Is there anybody who knows yet what is the dual sim variant so I don't get wrong while ordering?
(I really hope it's not only the korean version to get this dual sim variant...)
Thanks!
Click to expand...
Click to collapse
The model selling in Taiwan is XQ-AT52 with dual sim ( 5G/4G compatible ).
If you put 2 sims, it runs in 4G mode, 5G is only working when only one sim card inserted.
5G I only works with 1 SIM card inserted? That's not very good design.
Also, can you please try to switch between SIM card for data, does it require a reboot to active? I used to own Sony phones and they all require reboot when switching between SIMs, which is very inconvenience.
I use other brand dual SIM phone now and they don't require reboot when switching between SIM.
kevin3688 said:
The model selling in Taiwan is XQ-AT52 with dual sim ( 5G/4G compatible ).
If you put 2 sims, it runs in 4G mode, 5G is only working when only one sim card inserted.
Click to expand...
Click to collapse
Do you know if the only difference between the single sim and duel sim variations are the sim tray provided with the phone and the software installed. I am wondering if I got a single sim version, if I could flash the international firmware and replace the tray with a dual sim version
solos2 said:
5G I only works with 1 SIM card inserted? That's not very good design.
Also, can you please try to switch between SIM card for data, does it require a reboot to active? I used to own Sony phones and they all require reboot when switching between SIMs, which is very inconvenience.
I use other brand dual SIM phone now and they don't require reboot when switching between SIM.
Click to expand...
Click to collapse
I've swapped sim in mine, doesn't need to reboot.
Fatmonk8 said:
Do you know if the only difference between the single sim and duel sim variations are the sim tray provided with the phone and the software installed. I am wondering if I got a single sim version, if I could flash the international firmware and replace the tray with a dual sim version
Click to expand...
Click to collapse
Normally it should work as previously it was like that.
but the SIM holder looks different to Xperia 1 dual Version
You don't need to reboot to change or swap sim, that's what i heard and that's why you don't need a pin to open the tray.. you just need to pull it.
I guess the tray for single sim is different but software is different too.. means software can handle dual sim..
I know some people with Samsung single sim model, they put 1 sim in tray and stick the second sim on the microsd. It becomes a dual sim with micro sd.
But you have to be very good to unstick the sim from original card and stick on the microsd without damaging your sim
HI all
has anyone found a way to keep both the Sims running even when the 1st has 5G on.. Like let the 2nd sim run at 4G or 3G atleast.. but why does the 2nd sim has to be off or go off when the first one runs at 5G.
I keep wanting to use 5G at all times on my first sim.. but why should my 2nd SIM stay off. this is mind boggling why would SONY implement this on a Premium Flagship while others Like Xiaomi and others have better sim management options even when 5G
this is the only thing stopping me from getting this phone although i love it.
on a separate note.
Also someone has any idea if the Special Frosted edition of this phone releasing in Japan with 12GB RAM will be dual or single sim ?

Question Is there a Dual SIM Snapdragon S21 Ultra model?

Is there a Dual SIM Snapdragon S21 Ultra model? If yes, what’s the model number?
The specs at GSMArena say:
Single SIM (Nano-SIM and/or eSIM) or Dual SIM (Nano-SIM and/or eSIM, dual stand-by)
So it looks like at least one of the models is dual sim (and it's mentioned in the description on the Samsung website) - but there's no indication which model it might be.
Samsung support said my unlocked 512gb will be dual sim - but it took a lot of time on the phone researching and calling other people for them to find that info. Not even sure if it’s true at this point. It’s very strange how this is so difficult to figure out
HK unit should have dual sim according to my supplier.
Action123 said:
Samsung support said my unlocked 512gb will be dual sim - but it took a lot of time on the phone researching and calling other people for them to find that info. Not even sure if it’s true at this point. It’s very strange how this is so difficult to figure out
Click to expand...
Click to collapse
Are you purchasing it in the US from Samsung.com? Did you buy it already? Is the Dual SIM feature active or did these scummy carriers manage to bully Samsung into not selling a single Dual SIM phone into the market?
China/HK version is SD888 + dual sim
prodigiez said:
China/HK version is SD888 + dual sim
Click to expand...
Click to collapse
If I buy it in the US, will it change my updates from Samsung?
Dont waste your money getting TGY version in US.
prodigiez said:
Dont waste your money getting TGY version in US.
Click to expand...
Click to collapse
Why? What's bad about it?
It doesn't have software updates at the same rate?
I wonder if local COVID tracking support is present?
Yes. Hongkong version always release with dual sim snapdragon
Galaxy S21 Ultra 5G SM-G9980: https://samfw.com/firmware/SM-G9980
Yes, it supports dual sim
The Hong Kong variant has Dual Physical SIM's but no E-Sim. Regardless of which country you use it in you'll get timely updates as they are provided by Samsung, not your local service provider.
prodigiez said:
Dont waste your money getting TGY version in US.
Click to expand...
Click to collapse
Why not? No carrier bloatware, dual sim's, unlocked bootloader, fast updates and the only call features you won't have are CA and 5G which at this time is more of a promotional gimmick than a useful feature.
varcor said:
Why not? No carrier bloatware, dual sim's, unlocked bootloader, fast updates and the only call features you won't have are CA and 5G which at this time is more of a promotional gimmick than a useful feature.
Click to expand...
Click to collapse
What about the US unlocked version? I don't care about unlocked bootloader, I know how to remove/disable all bloatware. And, the speed of updates don't matter as much as they used to. This isn't 2012.
In India we have the dual sim exynos variant (Sim1 - PHY, Sim2 - PHY or esim) if you put in a physical Sim in the 2nd Sim position then esim gets disabled. If you use esim then the 2nd Sim is disabled.
nixnixnixnix4 said:
What about the US unlocked version? I don't care about unlocked bootloader, I know how to remove/disable all bloatware. And, the speed of updates don't matter as much as they used to. This isn't 2012.
Click to expand...
Click to collapse
Nope. I mean, I wasn't aware that it doesn't support dual physical SIM. But right on their website on the S21U page, it says that no US versions support eSIM. So I'm gonna go ahead and say that the answer is, unfortunately, no =/
But the good thing is that (probably with any unlocked version of the phone) you can just carry around both of your SIM cards and the sim pin tool in a really small, durable canister... You'd just have to turn off the phone and then swap the SIM cards whenever you wanted to change your service. It'd be slightly more annoying, but still doable!
nixnixnixnix4 said:
Are you purchasing it in the US from Samsung.com? Did you buy it already? Is the Dual SIM feature active or did these scummy carriers manage to bully Samsung into not selling a single Dual SIM phone into the market?
Click to expand...
Click to collapse
from what I can gather, after a LOT of trying . . . there is no dual sim US version samsung phone. This from a lot of searching and phone conversations with several tech and sales personnel on the phone with Samsung. For this reason, I bought a non US version which broke the Samsung Health Monitor app and does not work for 5G within the USA. other than that it seems to be behaving nicely on the Tmobile US based network.
NippleSauce said:
Nope. I mean, I wasn't aware that it doesn't support dual physical SIM. But right on their website on the S21U page, it says that no US versions support eSIM. So I'm gonna go ahead and say that the answer is, unfortunately, no =/
But the good thing is that (probably with any unlocked version of the phone) you can just carry around both of your SIM cards and the sim pin tool in a really small, durable canister... You'd just have to turn off the phone and then swap the SIM cards whenever you wanted to change your service. It'd be slightly more annoying, but still doable!
Click to expand...
Click to collapse
Ive tried that solution and its a lot more problematic than it might seem. I need the extra sim because I travel overseas and my US carrier starts complaining when my roaming data goes large (even tho they advertise "unlimited"). that means i would need to remember to turn off mobile data everytime i change the card. also the tool gets lost and bent and you can actually bend or break those sim trays after a lot of changing . . . not to mention losing sim cards on a bumpy train or taxi. I hate to invoke Murphy, but you can be assured that when a super important call is trying to come in it will not be on the line associated with the sim card currently installed. Sim swapping can also cause minor problems with messaging apps like whatsapp and telegram that could be a whole new thread. The only real viable solution for a frequent traveler is a dual sim phone with sim 2 used for mobile data in the locale physically present in. Second to that is carrying two phones. Least desireable (at least for me) is frequent sim swapping. That's my experience and humble opinion after years of very heavy international travel.
SM-G9980 has dual SIM fully working. I know for a fact because that's the version I have. }
I'm from Chile and the phone does everything I want it to do.
I have the 9980. It is fully dual sim but does not do 5G in the US. Occasionally I don't get data in some places in the US even when I have 5 bars. I'm guessing there are other bands this device misses. But that's rare. Everything is a compromise in life!
One good piece of news is that the T-MOBILE NOTE20 ULTRA now has it's esim activated. So if you are predominantly in the US this is the combo you need as it's dual sim and 5G in the US. The hope is that they do this with more devices including the s21.

Question No dual sim? Sm998B/DS UK version

Can anyone help I have bought an s21 ultra off very and it's rhe above model but only has a single sided sim? In the mobile phone part it shows sim one and two and e sim
It's definately a UK model - as it shows on the box
I wanted a dual sim and that's why I bought it is it an error in manufacturing or is it something new?
I am sure very buys from UK sources so I dont know what on earth is the issue
Any ideas or what I can do? Do I find a Samsung experience store and take it there?
Thanks
The simcard tray supports two sims on your model, a SIM on each side.
The SIM contacts should face you.
Skander1998 said:
The simcard tray supports two sims on your model, a SIM on each side.
The SIM contacts should face you.
Click to expand...
Click to collapse
Well that's rhe issue the rear of the sim tray isn't the same as rhe other side.... It is not a sim holder
It's a genuine handset with genuine serial as I can register the warranty with Samsung UK
It's also UK model from the box
So I've no idea what's gone wrong I've ordered a new sim tray. Which should work and escalated it to very as to what the issue is
Huh, interesting.
The trays I'm used to seeing do not look like that - this is what it should look like:
Single SIM model trays don't look like yours either.
Odd!
Check the Knox status in Download mode for peace of mind.
Perhaps this is a refurb with a third party tray(?)
Also, dial: ##786# click "View" and see what it outputs for "Reconditioned".
Skander1998 said:
Huh, interesting.
The trays I'm used to seeing do not look like that - this is what it should look like:
Single SIM model trays don't look like yours either.
Odd!
Check the Knox status in Download mode for peace of mind.
Perhaps this is a refurb with a third party tray(?)
Also, dial: ##786# click "View" and see what it outputs for "Reconditioned".
Click to expand...
Click to collapse
The phone shows official in the Information about the phone and the code ##786# Doesn't seem to want to work
I've checked via phone info app and it shows original not refurbished so I'm now even more confused
Mine is a direct from Samsung UK 998B/DS with the above dual sim card holder.
Looks like you somehow got the tray for the US version, or you have a US variant with mis-matched firmware if that's even possible. Might try and find a dual sim, or just use eSim on your primary.
Pictures below from my US snapdragon variant.
Dstu10 said:
Looks like you somehow got the tray for the US version, or you have a US variant with mis-matched firmware if that's even possible. Might try and find a dual sim, or just use eSim on your primary.
Pictures below from my US snapdragon variant.
Click to expand...
Click to collapse
Ah amazing looks exactly like yours I've ordered a dual sim off amazon just annoyed but mine is defo UK version so looks like samsung cocked up on building
Thank you so much for solving this for me

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