Notifications issue - Huawei P20 Pro Questions & Answers

So I recently got a P20 Pro. On the whole am enjoying it and it's a good device.
One small thing I've noticed is for some apps (WhatsApp and Android Messages so far) it seems to display the time of the latest notification for that app for all notifications if there are multiple notifications for that app. If that makes sense.
Have a look at the screenshot attached. For WhatsApp they all say 52mins ago, although only the latest one was received 52mins ago. I've tried looking at notification settings both system wide and app specific. I can't seem to work out what the issue is.
Anyone had issues with this too? Or anyone got any suggestions to try fix this?

Same problem here. Can't change default tone for Messages, Gmail, Outlook, Outlook calendar and more... According to Huawei support (Norway), the development team is aware of the issue, and are "working on it".
Sorry, replied in wrong thread :silly:

Notifications are a mess on this phone. Can't expand them on the lock screen to read the full text or reply, can't long press and change notification-sound for each app like on every other phone running Oreo. The worst thing is that has been like this for months now and yet they haven't fixed it with a firmware update.

Related

Notification Issues (MLB At Bat & CNN)

Hi. Long time iPhone user but new to Android as of two weeks ago. Bought the HTC One (AT&T) and am loving it so far.
However, I have been having issues concerning notifications through a couple apps. Specifically the MLB At Bat app and the CNN app. Let me start by saying that I have received notifications without issue when it comes to email, texts, and Facebook.
Now, with At Bat, I have notifications set up in the settings for the app (specifically for my favorite baseball team), and I technically do get notifications. What I mean by that is, if I happen to turn on my phone, I will see that a notification previously came in. However, I do not receive any audio or vibration feedback to accompany the notification. So, the phone doesn't actually alert me. The same case is true with the CNN app. In the settings for the app, I have set up to receive notifications for breaking news. Again, I technically get the notifications sent to my phone, so they will be there when I happen to check the phone for whatever reason. But when the notification is sent, I am not alerted in any way (no tone or vibration).
As I said before, I get notifications (accompanied with audio tone and vibration) without issue when it comes to emails, texts, and Facebook. I have scowered the system settings and the settings on the individual apps but everything appears to be in order. Thanks in advance for any help or direction you fine folks can provide.
edit: Also, I have uninstalled and reinstalled both apps, but nothing has changed.
Vocal Antagonist said:
Hi. Long time iPhone user but new to Android as of two weeks ago. Bought the HTC One (AT&T) and am loving it so far.
However, I have been having issues concerning notifications through a couple apps. Specifically the MLB At Bat app and the CNN app. Let me start by saying that I have received notifications without issue when it comes to email, texts, and Facebook.
Now, with At Bat, I have notifications set up in the settings for the app (specifically for my favorite baseball team), and I technically do get notifications. What I mean by that is, if I happen to turn on my phone, I will see that a notification previously came in. However, I do not receive any audio or vibration feedback to accompany the notification. So, the phone doesn't actually alert me. The same case is true with the CNN app. In the settings for the app, I have set up to receive notifications for breaking news. Again, I technically get the notifications sent to my phone, so they will be there when I happen to check the phone for whatever reason. But when the notification is sent, I am not alerted in any way (no tone or vibration).
As I said before, I get notifications (accompanied with audio tone and vibration) without issue when it comes to emails, texts, and Facebook. I have scowered the system settings and the settings on the individual apps but everything appears to be in order. Thanks in advance for any help or direction you fine folks can provide.
edit: Also, I have uninstalled and reinstalled both apps, but nothing has changed.
Click to expand...
Click to collapse
i think that android apps are not AS GOOD AS IPHONE's.......
its more apps developers problem than HTCONE......
i think you gotta sell this one and buy iphone 17S....
PS. sorry i just had to write that......

Can't Read Notifications?

Dunno what's up, maybe it's the Pujie black face I installed, but I can't read any of my notifications any more.. I just get a notification that I've received 'messages' or an email, but I can't read them anymore on my watch.
Any one know why?
Ah well I feel a little dumb. It's because I've been using a borrowed Samsung phone, with all of it's crappy goodness... its Messages and Email apps don't support Android Wear.
So I installed Messenger and Gmail and set them up as the default apps. Everything's working as it should now.
Pulse has a lot of settings to check for the notifications. I had the same issue with it when I made one from scratch. I would say fine a preset that you like and change just a couple of things at a time till you get the look you are looking for.

Can't change notification sounds for several apps, here Outlook as example

Hey there,
I want to change/enable the notification sounds on a new mail for the Outlook app.
I got to:
Settings --> E-Mail section --> Notifications --> sound for a new message
If I select this, I will be redirected to the notification settings of Android, where I can disable notifications.
Anyone having this as well?
How shall I change the sounds then?
Attached some screenshots of the screens (in German)
Anyone does have an idea?
I do have this in several apps, but here it's driving me nuts.
I had the same problem with Outlook. Ended up with uninstall, and changed notification sound first thing when I re-installed. Worked like a charm.
Any solution yet?
I'm having the same issue. I tried unistalling, rebooting and reinstalling but the issue is still there. I like to set different incoming message tones as I monitor several different accounts.
I'm having the same issue. I tried unistalling too, rebooting and reinstalling too, but the issue is still there. Sound for Outgoing is ok. Carsten
I connected Microsoft about this issue. After mentioning that it was in a Huawei P20 Pro, this is the response that I received:
"Thank you, i understand but this is really related to Huawei devices as it works on other devices with Android Oreo.
I'm really sorry about that but as i have said, this was reported to our Engineering Team and they confirm that's related to Huawei devices as they are customized.
Please let me know if you have any other questions"
Typical useless Microsoft answer
Same problem here. Can't change default tone for Messages, Gmail, Outlook, Outlook calendar and more... According to Huawei support (Norway), the development team is aware of the issue, and are "working on it".
See this thread on how to access the Settings necessary to customize the notifications for all apps.
It works great! Let me know if you need help getting it working.
I've also created a thread here on how to do this with Tasker. I have unique notifications for each of my apps now, plus you can set additional conditions/triggers the other apps or methods don't allow. If you're not using Tasker yet you're really missing out on the potential this phone has. You can find the thread here: https://forum.xda-developers.com/hu...-to-custom-app-notifications-rid-one-t3821776
If it is a Huawei problem it is strange that you can set notifications for some apps (Hangouts and Whatsapp for instance) and not others. You would think if google can sort it for Hangouts they could do it for the messaging app! Makes no sense to me.
Rheumatoid said:
If it is a Huawei problem it is strange that you can set notifications for some apps (Hangouts and Whatsapp for instance) and not others. You would think if google can sort it for Hangouts they could do it for the messaging app! Makes no sense to me.
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Click to collapse
It's because some apps handle notifications in-app (like WhatsApp) and others let the Android system handle them. The ones that rely on Android handling in EMUI 8.1 seem to be forced to a single default sound. It's actually a very simple explanation as to what's happening, as to WHY Huawei would do this I'm as confused as you. There are a few available workarounds at least.
djparent said:
It's because some apps handle notifications in-app (like WhatsApp) and others let the Android system handle them. The ones that rely on Android handling in EMUI 8.1 seem to be forced to a single default sound. It's actually a very simple explanation as to what's happening, as to WHY Huawei would do this I'm as confused as you. There are a few available workarounds at least.
Click to expand...
Click to collapse
I agree but why for instance are someone like Google inconsistent between their own apps (hangouts / messaging). The whole thing is nuts.
Rheumatoid said:
I agree but why for instance are someone like Google inconsistent between their own apps (hangouts / messaging). The whole thing is nuts.
Click to expand...
Click to collapse
Yeah that blows my mind too. Different development teams, lack of a base standard and poor communication between teams maybe? That would be on par for some of Google's past work lol. A lot of programs have become fragmented from their own counterparts within the Google ecosystem I would think.
Rheumatoid said:
I agree but why for instance are someone like Google inconsistent between their own apps (hangouts / messaging). The whole thing is nuts.
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Click to collapse
Perhaps because Android Messages is installed as a system app on the P20 Pro.
tsouthen said:
See this thread on how to access the Settings necessary to customize the notifications for all apps.
It works great! Let me know if you need help getting it working.
Click to expand...
Click to collapse
Thank you for linking this!
I now have a P20 Lite and my wife has an Honor 10.
This was driving me crazy, but that solution worked perfectly. Especially as I was already using Nova!
Cheers!
I have the same problem. Uninstalling Outlook and reinstalling, I now get a sound but I still can't change it. It only allows "Outlook Email" as my sound.
Same with the Sky Sports and BBC news app, I get the generic notification sound, no option for there own breaking news sound.
Same issues with Huawie P20 pro
I have the same problem with outlook, new mail notifications, very annoying!
for sent mail sounds, the option to change the sound is available, but no option to change the sounds for the received mail, it just doesn't make sense to me at all!
I agree it must be down to Huawie P20 pro
solved !
I have the very same problems, after reading many threads on here I came across this, and the app works 100%
https://forum.xda-developers.com/huawei-p20-pro/themes/app-notifications-app-change-t3867157
NicoBD said:
Hey there,
I want to change/enable the notification sounds on a new mail for the Outlook app.
I got to:
Settings --> E-Mail section --> Notifications --> sound for a new message
If I select this, I will be redirected to the notification settings of Android, where I can disable notifications.
Anyone having this as well?
How shall I change the sounds then?
Attached some screenshots of the screens (in German)
Anyone does have an idea?
I do have this in several apps, but here it's driving me nuts.
Click to expand...
Click to collapse
If anyone still having trouble changing the sound for the received email on outlook.
Just install Alertify from google playstore and set a specific sound to use for outlook. Personally I really depend on seeing when an email arrives and I set up a car alarm mp3 to go off to be sure of it.
Hope this helps someone.

Facebook notifications?

Hey people, anyone has Facebook notifications fully working? I mean on the Fb app... I dont get the number badge when I get Likes for instance. Only if I open the app, otherwise its "neat and clean". I only get notified for the new comments and thats kinda it. Do you have all of them working?
PS: please do not tell me to activate notifications, or the "show the badge with numbers" from the homescreen settings, because all are active, I am not a novice user .
Thanks!
I have that issue as well. Also, Flipboard widget never refreshes properly. This happened on my S9+ as well. I wonder if setting up the phone connected to previous phone copying screwed something up.
Neh man, it didnt screw anything up...unfortunately samsung screwed smth up... I have to use Microsoft Launcher, which can be set up to act and look exactly like Samsung launcher, BUT gives me notifications for Fb and also badges dont disappear when you clear the notification bar. But I dont like to use 3rd party bull..it, instead of what the phone comes with... and I thought maybe someone has a solution or found out smth new...
Try to use different launcher as said above. But my suggestion is to turn off notifications and backup updates for facebook at all - it will save up to 4 hours for the battery
Coming from the S7 Edge, I don't truly care for this but I didn't have this since S7E and I just noticed it's not showing on my Note9 either. Might be Samsung UI related? I have noticed every now and then I do get the notification number on Messenger but not the Facebook app.

Delayed/Absent WhatsApp Notifications in Pie-based Custom Roms

Hello there,
I tried several Android 9 custom roms from the local xda rom forum and faced an issue with WhatsApp notifications in all of them.
When I use the phone and receive a new message, it shows a notification for it properly, I also get notifications in the lockscreen if the phone was used like 5 minutes ago.
But as soon as the phone is unused for like 15 minutes and I wake it up, no WhatsApp notifications are shown (notifications from other apps are), neither in the lockscreen nor after I woke it up. I then need to open the app manually, only then I get all new messages and corresponding notifications at one blow.
So far, WhatsApp is the only app where I noticed this problem, notifications from other apps like Telegram and Gmail work without trouble and as intended.
I always do a clean flash, don't use any customizations and set up WhatsApp freshly. I also excluded WhatsApp from Doze in the battery settings, but this didn't solve the problem.
In MIUI and other Nougat-based roms, I don't face this issue. I didn't test many Oreo-based roms to give a report about them concerning this issue.
I'm not sure if I do something wrong or if there really is an issue.
Do WhatsApp notifications work for you without problems?
Or do some of you also face this issue? If yes, were you able to fix it?
ousen said:
Hello there,
I tried several Android 9 custom roms from the local xda rom forum and faced an issue with WhatsApp notifications in all of them.
When I use the phone and receive a new message, it shows a notification for it properly, I also get notifications in the lockscreen if the phone was used like 5 minutes ago.
But as soon as the phone is unused for like 15 minutes and I wake it up, no WhatsApp notifications are shown (notifications from other apps are), neither in the lockscreen nor after I woke it up. I then need to open the app manually, only then I get all new messages and corresponding notifications at one blow.
So far, WhatsApp is the only app where I noticed this problem, notifications from other apps like Telegram and Gmail work without trouble and as intended.
I always do a clean flash, don't use any customizations and set up WhatsApp freshly. I also excluded WhatsApp from Doze in the battery settings, but this didn't solve the problem.
In MIUI and other Nougat-based roms, I don't face this issue. I didn't test many Oreo-based roms to give a report about them concerning this issue.
I'm not sure if I do something wrong or if there really is an issue.
Do WhatsApp notifications work for you without problems?
Or do some of you also face this issue? If yes, were you able to fix it?
Click to expand...
Click to collapse
That are aggressive doze settings
Which is ysed for good battery backup.
I am having same issue with WhatsApp.
Gmail and Telegram works fine for me, there is no issue with that. but i have issue with Instagram direct message that it does not shows until i open app but other notifications such as comment,new following are shown properly but i think it is a bug with Instagram since other notifications working fine.
metelhammer said:
I am having same issue with WhatsApp.
Gmail and Telegram works fine for me, there is no issue with that. but i have issue with Instagram direct message that it does not shows until i open app but other notifications such as comment,new following are shown properly but i think it is a bug with Instagram since other notifications working fine.
Click to expand...
Click to collapse
Maybe you're instagram notification are turn off
Ive find irritating the instagram notification so I turned it off I dont get any direct message or notification same as you said so look up in the app settings and see if the notification is on or off
V1ncent9 said:
Maybe you're instagram notification are turn off
Ive find irritating the instagram notification so I turned it off I dont get any direct message or notification same as you said so look up in the app settings and see if the notification is on or off
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Thanks for suggestion,all notifications are already turned on from Instagram settings and yet i've that issue. anyways i've reported this issue to instagram i don't know if that really works or not but hoping to fix soon in future.

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