OEM Unlock never appeared - Samsung Galaxy Note 8 Questions and Answers

I have a N950F variant and have been waiting for 4 weeks and the OEM toggle didn't appear, first tried with the 8.0 XFA Firmware (XFA/XFA/PCT) and after2 weeks, nothing, then tried with 8.0 CPA Firmware (CPA/CPA/PCT), 2 weeks and nothing...like a month ago i activated the Developer Options on my sister's Note 8 (7.1.1) and when i was verifying if the OEM Unlock appeared she didn't have either...anyone have this same situation or know if something can be done to get the OEM Unlock?

https://forum.xda-developers.com/galaxy-note-8/help/info-note-8-exynos-n950f-fd-oem-unlock-t3673140

Just a comment, the OEM unlock switch appeared in my device 1 week after 1st config run, as I was not going to root, I disregarded it completely, but today I entwred in the developers section to change the dpi, and I found that OEM UNLOCK is no longer present, odd

Are you logged into your Samsung account, have internet connection, & haven't rebooted for 168 hrs?

Mmm... I have rebooted several times since yesterday, as I was testing some nav bar overlays, I am loggeg to the samsung account

xxiForza said:
I have a N950F variant and have been waiting for 4 weeks and the OEM toggle didn't appear, first tried with the 8.0 XFA Firmware (XFA/XFA/PCT) and after2 weeks, nothing, then tried with 8.0 CPA Firmware (CPA/CPA/PCT), 2 weeks and nothing...like a month ago i activated the Developer Options on my sister's Note 8 (7.1.1) and when i was verifying if the OEM Unlock appeared she didn't have either...anyone have this same situation or know if something can be done to get the OEM Unlock?
Click to expand...
Click to collapse
Have a look at https://forum.xda-developers.com/galaxy-note-8/how-to/oem-unlock-quick-fix-highly-recommend-t3791984. This may help.

I had the same problem but I flash the latest firmware and now I have it. Try that. It is a firmware stuff.

Conito11 said:
I had the same problem but I flash the latest firmware and now I have it. Try that. It is a firmware stuff.
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I have done that few times and i didn't have it, I'm waiting the 7 days to see if they appear again.

It worked for me

ucevik said:
Have a look at https://forum.xda-developers.com/galaxy-note-8/how-to/oem-unlock-quick-fix-highly-recommend-t3791984. This may help.
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Click to collapse
Worked for me too.
Sent from my SM-N950F using Tapatalk

I have the option but it's greyed out. For some reason I had to use a third party app to even view the developers options as they don't show up in my settings.

jjosph said:
I have the option but it's greyed out. For some reason I had to use a third party app to even view the developers options as they don't show up in my settings.
Click to expand...
Click to collapse
Do you have a demo unit, rent-a-center unit, etc.? That might explain it.
Sent from my SM-N950F using Tapatalk

sefrcoko said:
Do you have a demo unit, rent-a-center unit, etc.? That might explain it.
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Click to collapse
I have a rent a center unit. Which I also found out is the Trinidadian version, at least when it comes to updates.

jjosph said:
I have a rent a center unit. Which I also found out is the Trinidadian version, at least when it comes to updates.
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Click to collapse
Ahh...there are a few threads on that somewhere. I think they somewhat lock it down while it's still not paid in full. If that's the case then it shouldn't be circumvented...if it isn't, then I would get in touch with them (or the seller).

Related

cant toggle OEM unlock

Is my device unlockable? version is xt1900-6
If you bought it from Amazon it's locked. They don't want you taking off the ads.
Never mind. You've got the Latin America Dual Sim version (Brazil), right? Did you go through setting up a Motorola account and seeing if they would email you an unlock code? Or did you just try a fastboot oem unlock command by itself?
DiDGR8 said:
If you bought it from Amazon it's locked. They don't want you taking off the ads.
Never mind. You've got the Latin America Dual Sim version (Brazil), right? Did you go through setting up a Motorola account and seeing if they would email you an unlock code? Or did you just try a fastboot oem unlock command by itself?
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yes, brazilian dual sim version. no, I mean the option under developer settings. just cant turn it on.
blowingoff said:
yes, brazilian dual sim version. no, I mean the option under developer settings. just cant turn it on.
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and, of course, I didn't try the fastboot command once I had to check tgus on first.
well, the option just became available now. I think it just takes some time... heheh
Hey blowingoff, I have the exact same model of yours, and, sadly, the exact same problem of yours.
How did you make the OEM unlock button toggleable ?
Appearently it says it has to be connected to the internet. I'm connected to the internet, but I can't toggle the button anyways
Thanks !!
tlgimenes said:
Hey blowingoff, I have the exact same model of yours, and, sadly, the exact same problem of yours.
How did you make the OEM unlock button toggleable ?
Appearently it says it has to be connected to the internet. I'm connected to the internet, but I can't toggle the button anyways
Thanks !!
Click to expand...
Click to collapse
it just seems to take sometime. check another day and it will be available.
blowingoff said:
it just seems to take sometime. check another day and it will be available.
Click to expand...
Click to collapse
It's been a day after my post and the option now is toggleable. Looks like it's just a matter of waiting, thanks !

No Bootloader OEM Unlock Option?

I got the S10 recently, and when I went into developer options, the "OEM Unlock" option is missing. This confuses me since I ordered a Hong Kong model (SM-G9730) that supposedly allows for an unlockable bootloader according to people here and elsewhere. Would appreciate it if someone could help shed some light on this. If it matters, in Settings > About Phone, it definitely says SM-G9730 is the model, and under Software Information, the build number is G9730ZHU1ASBA, which is apparently the February 2019 build date.
Same issue
I'm getting the same problem. I am 100% certain without a shred of doubt that I have the exynos version but OEM unlocking does not appear in developer options immediately after developer options is turned on. From what I have noticed in my recent struggle to put this piece of ---- to good use, the OEM unlock option decides to appear after a certain amount of time after developer mode is enabled. Idk whose bright idea this was but if pissing off the customer was their goal then they did a stellar job.
I have this vague memory of reading that the oem unlock option is timed. So I went ahead and set the phone's system time to a month into the future (also checked 24 hour time but im not sure if that had an impact) to 7/9/19 while the phone was connected to wifi and now the OEM unlock option has appeared again. Hope this helps.
I have tried resetting the time trick a dozen times and OEM unlock does not appear. What is really frustrating is that it was there when I first got the phone and I had it turned on. Of course back in March, there was nothing you could do with the phone. Then bright people started to figure out how to root but by then, a firmware update had come along and OEM unlock disappeared. I tried to install Magisk but it failed badly. Now I'm stuck with the first phone/tablet I can't clean up all the unwanted crap I will never use or want. Very frustrating.
you need to wipe data, and when you set up your phone have wifi connected. Then it should appear in the options, if it does not change the time into the future
bengtc said:
you need to wipe data, and when you set up your phone have wifi connected. Then it should appear in the options, if it does not change the time into the future
Click to expand...
Click to collapse
I have reset the phone back to a previous firmware version, which should have wiped the data completely. I enabled Developers Options right away but OEM Unlock was not there. I tried the time thing again, but to no avail.
Of course my carrier promptly wanted to install the last update which I accepted. Strangely enough, the phone is behaving better since I did this but I still would prefer to have it rooted so I could get rid of a bunch of junk apps.
khocking said:
I have reset the phone back to a previous firmware version, which should have wiped the data completely. I enabled Developers Options right away but OEM Unlock was not there. I tried the time thing again, but to no avail.
Of course my carrier promptly wanted to install the last update which I accepted. Strangely enough, the phone is behaving better since I did this but I still would prefer to have it rooted so I could get rid of a bunch of junk apps.
Click to expand...
Click to collapse
So wait 7 days and it will be available ..
dynospectrum said:
So wait 7 days and it will be available ..
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Click to collapse
khocking...did this work for you?
I bought my device direct from Samsung, S10+, Snapdragon variant and I, too, am not seeing the OEM unlock, even after the time change and after 7 days.
Radio2006 said:
khocking...did this work for you?
I bought my device direct from Samsung, S10+, Snapdragon variant and I, too, am not seeing the OEM unlock, even after the time change and after 7 days.
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Nope. I believe my carrier must have blocked it from appearing. I've given up all hope of rooting this phone and I'm learning to live with it the way it is. But this may very well be the last Samsung phone I have.
Why did you get the exynos verison?
Player04 said:
Why did you get the exynos verison?
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It's the only version available in Canada
khocking said:
It's the only version available in Canada
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This is unbelievably unreal. All these versions and only two are unlockable? I have always bought my phones direct from the manufacturer to prevent a carrier from telling me what I could and could not do with my phone, now the manufacturer is getting in on it. A waste of $1000. However, I refuse to accept this mode of operation. I will perform better research and find a phone that gives me the freedom I feel I am paying for.
Thanks for the information guys!
Solution:
https://www.youtube.com/watch?v=mF2Nxck4FtM
Note: You have Internet to be activated. But first i would do all other steps. and then restart, do time sync, deactivate set 7+ days back in time (25-7-2019 > 17-7-2019)
DONE! UNLOCK OEM appers (at least in aprils version)
||||| said:
Solution:
https://www.youtube.com/watch?v=mF2Nxck4FtM
Note: You have Internet to be activated. But first i would do all other steps. and then restart, do time sync, deactivate set 7+ days back in time (25-7-2019 > 17-7-2019)
DONE! UNLOCK OEM appers (at least in aprils version)
Click to expand...
Click to collapse
You might have noticed that I have said I've tried this a number of times to no avail.
This method does not work
JewsRshady said:
This method does not work
Click to expand...
Click to collapse
https://www.youtube.com/watch?v=zqbu7jCmeMY
My OEM is grayed out off disabled will not let me go to download mode from recovery or by pressing the buttons phone will not register to odin at all it's not Verizon or TMobile either
khocking said:
It's the only version available in Canada
Click to expand...
Click to collapse
No it's not.
I just got off of the phone literally less than 5 mins ago with a Telus rep and we were discussing rooting (I'm in this forum wondering if there is a root method for the SD S10 version yet ~ I don't own one). He has the S10 and is waiting for a method to root it. We joked about how the Exynos version is inferior to the SnapDragon one. "Thank god we live in North America" he said.
So I don't know how you got the Exynos S10 from Telus. In Canada you should only be able to get the SnapDragon S10,
xunholyx said:
No it's not.
I just got off of the phone literally less than 5 mins ago with a Telus rep and we were discussing rooting (I'm in this forum wondering if there is a root method for the SD S10 version yet ~ I don't own one). He has the S10 and is waiting for a method to root it. We joked about how the Exynos version is inferior to the SnapDragon one. "Thank god we live in North America" he said.
So I don't know how you got the Exynos S10 from Telus. In Canada you should only be able to get the SnapDragon S10,
Click to expand...
Click to collapse
You're correct, I was mistaken in thinking the Qualcomm processor was the Exynos version. My apologies for that. Nevertheless, the OEM unlock switch is not available and has not been since the first updated firmware I got from Telus.
When I called Telus to ask about it, I got the run-around and essentially a non-answer. I have to believe it is Telus that is blocking this function although I've not read about anybody having this trouble who is with any of the other carriers. If you are looking to buy, you might explore this theory.
khocking said:
You're correct, I was mistaken in thinking the Qualcomm processor was the Exynos version. My apologies for that. Nevertheless, the OEM unlock switch is not available and has not been since the first updated firmware I got from Telus.
When I called Telus to ask about it, I got the run-around and essentially a non-answer. I have to believe it is Telus that is blocking this function although I've not read about anybody having this trouble who is with any of the other carriers. If you are looking to buy, you might explore this theory.
Click to expand...
Click to collapse
There is no root method yet for the SD S10.
It's not Telus, It's Samsung.
If you want root, don't buy a Samsung device. There will be a method eventually probably, but there has been a problem with root on the S line for quite some time now.
I would recommend a Pixel myself (monthly updates for 3yrs+), but there are other options out there.

OEM unlock option is greyed out, How enable it ?

I have recently purchased a Pixel 4 XL, in order to root it I have enabled USB debugging however the option of OEM unlock is greyed out, that means I won't be able to unlock the bootloader.
I want to root my phone in order to install Substratum themes, Please help me and let me know how I can enable OEM unlock option on my phone.
I have updated my Pixel 4 XL with latest MAY20 system update.
Purav786 said:
I have recently purchased a Pixel 4 XL, in order to root it I have enabled USB debugging however the option of OEM unlock is greyed out, that means I won't be able to unlock the bootloader.
I want to root my phone in order to install Substratum themes, Please help me and let me know how I can enable OEM unlock option on my phone.
I have updated my Pixel 4 XL with latest MAY20 system update.
Click to expand...
Click to collapse
https://forum.xda-developers.com/pixel-4-xl/help/how-to-sim-unlock-pixel-4xl-t-mobile-t4081235
My phone is not network locked phone, I have a Sim unlocked phone.... Only issue is Developer option is greyed out and I want to enable it.
It really depends on your carrier. If you bought it directly from Google (unlocked or Google Fi), it should be available without contacting anyone. I've heard that it might not be available until it has been activated for a few days with service. Otherwise, I've heard that you may need to fully wipe all user data before it becomes available. The process of OEM unlocking will wipe all user data as well, so you must be prepared for that eventuality.
If you did not get it from Google, the waters become murky and your success will vary.
Purav786 said:
I have recently purchased a Pixel 4 XL, in order to root it I have enabled USB debugging however the option of OEM unlock is greyed out, that means I won't be able to unlock the bootloader.
I want to root my phone in order to install Substratum themes, Please help me and let me know how I can enable OEM unlock option on my phone.
I have updated my Pixel 4 XL with latest MAY20 system update.
Click to expand...
Click to collapse
If you bought a Pixel 4 XL with a unlockable bootloader, use this Guide to root.
Most Pixel 4 XL that are purchased from Carriers with the exception of Google Fi are not bootloader unlockable.
Purav786 said:
My phone is not network locked phone, I have a Sim unlocked phone.... Only issue is Developer option is greyed out and I want to enable it.
Click to expand...
Click to collapse
You aren't providing much useful information to solve your problem in your OP. Post a screenshot of your bootloader page, and what are the first two digits of your IMEI's. If you have already 100% WIPED your phone, skipped through setup and gone straight to dev settings with an active Wi-FI signal and get a greyed out OEM unlock , you will likely never succeed because you inadvertently purchased a bootloader locked phone. SIM unlocked definitely does not equal BL unlockable.
v12xke said:
You aren't providing much useful information to solve your problem in your OP. Post a screenshot of your bootloader page, and what are the first two digits of your IMEI's. If you have already 100% WIPED your phone, skipped through setup and gone straight to dev settings with an active Wi-FI signal and get a greyed out OEM unlock , you will likely never succeed because you inadvertently purchased a bootloader locked phone. SIM unlocked definitely does not equal BL unlockable.
Click to expand...
Click to collapse
So that means my phone is bootloader locked phone and there is no way to unlock it...
Purav786 said:
So that means my phone is bootloader locked phone and there is no way to unlock it...
Click to expand...
Click to collapse
Remove SIM, factory reset from recovery, initiate setup enabling Wi-Fi, proceed to dev settings and check "Allow OEM unlocking". If you have completely wiped the phone and OEM unlocking is still greyed out, then your phone is bootloader locked and there is no workaround.
I downgraded my p40 lite to lowest version of emui...
which is 10.0.1.108 and oem unlock option appeared but its grayed out and I took advice from the guy in this thread that said call them and tell them you are developer and you need it to install android 11 and they were like oh ok then will figure this out and give you a call hahahahhaahahahhahah awesome dude it worked
---------- Post added at 02:39 PM ---------- Previous post was at 02:36 PM ----------
I saw there is a tool created by skyemie on github that uses bruteforce method to retrieve the unlock code so if they fix my oem grayed option then I will try that and give you all update if everything worked.
Just a FWIW: I bought two phones from Google directly and returned both since OEM was greyed out on both. Third try I purchased one off Swappa and it worked. Something to do with the IMEI... Search for posts started by me.. It's a looooong thread.
If you got your pixel from Verizon, just call them and say that you're a developer and you need OEM unlocking. They'll need your IMEI and Verizon account number tho to check that you're the owner. If you got it second hand you may have to contact the person you bought it from.
CoNsTaR said:
If you got your pixel from Verizon, just call them and say that you're a developer and you need OEM unlocking. They'll need your IMEI and Verizon account number tho to check that you're the owner. If you got it second hand you may have to contact the person you bought it from.
Click to expand...
Click to collapse
Do you have a source for this? The only official answer I've seen is that Verizon has no process in place to enable OEM unlocking. It's actually baked into the ROM.
V0latyle said:
Do you have a source for this? The only official answer I've seen is that Verizon has no process in place to enable OEM unlocking. It's actually baked into the ROM.
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I did it. I saw someone saying that calling T-Mobile does the job so I just decided to call Verizon too and it worked.
CoNsTaR said:
I did it. I saw someone saying that calling T-Mobile does the job so I just decided to call Verizon too and it worked.
Click to expand...
Click to collapse
Well, that's interesting. What exactly were the circumstances, and how did you get unlocked? Such as, were you using the phone on the VZW network? Did they push a software update or something?
V0latyle said:
Well, that's interesting. What exactly were the circumstances, and how did you get unlocked? Such as, were you using the phone on the VZW network? Did they push a software update or something?
Click to expand...
Click to collapse
From what I know, by the moment you install a Verizon SIM on your pixel, it becomes a Verizon phone. How they do this is that they'll add your phone's IMEI to their database, and until it's deleted from their database your phone will be a Verizon phone. You can check that by trying adding an eSIM, if it says anything about Verizon at the QR code step, you know it's still bound to Verizon.
I think the mechanism of checking if the phone is bound to any carrier is baked in the ROM, but not the information itself. I do see people saying that it needs time for the records to be propagated after they've removed you from their database, but YMMV.
Edit:
No, I wasn't on the VZW network.
CoNsTaR said:
From what I know, by the moment you install a Verizon SIM on your pixel, it becomes a Verizon phone. How they do this is that they'll add your phone's IMEI to their database, and until it's deleted from their database your phone will be a Verizon phone. You can check that by trying adding an eSIM, if it says anything about Verizon at the QR code step, you know it's still bound to Verizon.
I think the mechanism of checking if the phone is bound to any carrier is baked in the ROM, but not the information itself. I do see people saying that it needs time for the records to be propagated after they've removed you from their database, but YMMV.
Edit:
No, I wasn't on the VZW network.
Click to expand...
Click to collapse
Right, and I'm asking exactly how you did it.
V0latyle said:
Right, and I'm asking exactly how you did it.
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Click to collapse
The ONLY thing I did is to call them, tell them I am a developer and I need OEM unlocking, and provide the information they needed. Hope this answers your question.
I've called Verizon 6 times and talked to several reps and no idea what I'm talking about. I was even sent to 2nd tier and nothing. The 2nd tier rep said he's worked at vzw for 8 years and has never seen or heard of this happening. So I find this whole thing hard to believe.
I am just providing my experience, and maybe someone will benefit from it. I came across this thread when I did my research so I thought I should share it here too.
If more details may help, I called them with the number 800-922-0204, on Oct 27 9:48 AM, the time I spent on the call was 36m4s (30m or so was waiting on the line), and I was on Fido network (Canadian).
When the system asked me about my area code or something like that before they connect me with a human, I both entered # key, and also chose something like I want to be a Verizon customer.
That's really all what I did, and I got it done on the first try. This was my first time calling Verizon, so I don't know much about 2nd tier or what not, but that's all I wanted to share here.
hey guys I know I'm not in the right group but I've been looking at Any Pixel related posts to try to get OEM unlock and came across some options using dialer code *#*#0702#*#* which is ims setting, sim provisioning and a lot more in which are editable. could we find something to do with network unlock in those settings? I'm attaching screen shots of this find. I'm very limited in knowledge as this is my first pixel. oh and Btw I have the spectrum mobile variant of the Google pixel 7 pro. I have always been under the assumption that pixels were able to be flashed with official firmware without bootloader unlocked, but apparently pixel 7s have to have network unlock at least to enable OEM unlock toggle to flash official firmware even with the Android flash tool. if anybody could shine some light on this for me I would greatly appreciate it as I have never been able to come across this type of information before on any other device

OEM Unlock Greyed Out (Google Store--GD1YQ) and Google Offers RMA?

This is wild. I got my P5 today from the google store, got it set up and was going to OEM unlock when I noticed that OEM unlocking was greyed out. I tried a recovery wipe and a forced reset and it still wasn't fixed so I hit up support chat. They didn't even offer me steps, just said "You're under warranty so lets get you a new phone." Is this typical>?
akijikan said:
This is wild. I got my P5 today from the google store, got it set up and was going to OEM unlock when I noticed that OEM unlocking was greyed out. I tried a recovery wipe and a forced reset and it still wasn't fixed so I hit up support chat. They didn't even offer me steps, just said "You're under warranty so lets get you a new phone." Is this typical>?
Click to expand...
Click to collapse
Yeah. That's happened before. Your phone is black listed. The best thing that can happen is they send you a new one. Two years ago they were able to automagically whitelist us. And we were able to unlock. It's a glitch in the Matrix
Golf c said:
Yeah. That's happened before. Your phone is black listed. The best thing that can happen is they send you a new one. Two years ago they were able to automagically whitelist us. And we were able to unlock. It's a glitch in the Matrix
Click to expand...
Click to collapse
huh, wild. at least i get a free extra charger and cable out it
akijikan said:
huh, wild. at least i get a free extra charger and cable out it
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Click to collapse
Yeah. Your the only one so far. That's great that you said something and got results. Their was alot of us and we were all freaking out.
I had this happen at first (also with the Pixel 2). Bootloader unlock was greyed out until I fully set up the phone including a Lockscreen password, etc. If I skip most of setup and try to do it right away it's greyed out. Check again after just setting up everything and installing all my apps and suddenly I can do it. I think Google does this on purpose to discourage people from doing it.
Thanks, I had read previous threads that brought up that possibility so ive already tried that too
I was setting another phone. The phone will not allow for OEM unlock funcion until I connected to the internet via a wifi connection. After that, I was able to enble oem unlock.

Question Esim activiation on the Pixel 7 [Thread]

Hi Xdaers,
I'm not sure for a variety of reasons. I am not able to activate my eSIM with my local network service provider. I followed up, and I was told that the eSIM is blocked, and I have to go to the OEM to unblock the eSIM. which I found very fascinating and interesting at the same time. I want to find out if anyone else has been faced with this issue when activating the eSIM. And how did they get through it?
Spoiler: device specification
Pixel 7 (Factory Unlocked): I am using the local sim from the same service provider, and it's working fine.
Android 13 stable
Feb. Security update
Rooted, with Magisk 25.2
Safety net passed
Hello, I live in Colombia and yesterday I had the same problem. I had my esim working without problems on my p7 and I deleted it to transfer it to another phone and on the other phone I got this same message. Then I tried to put it back on my pixel 7 and I also got the same problem.
htorrado1979 said:
Hello, I live in Colombia and yesterday I had the same problem. I had my esim working without problems on my p7 and I deleted it to transfer it to another phone and on the other phone I got this same message. Then I tried to put it back on my pixel 7 and I also got the same problem.
Click to expand...
Click to collapse
Have you been able to fix it? And, if so, have you reported it to your local network provider, and what have their responses been?
Hello, I'm telling you that I was visiting my mobile operator and they generated another qr code for me to download the esim and I take it without problems; I got it working again.
That's exactly (and the only way) to do it.
bobby janow said:
That's exactly (and the only way) to do it.
Click to expand...
Click to collapse
alright, I will try again.
Happened to me. Your carrier needs to straighten out the Eid on your device. At least that's what Mint told me.
nobreak1970 said:
Happened to me. Your carrier needs to straighten out the Eid on your device. At least that's what Mint told me.
Click to expand...
Click to collapse
What does it mean, and how do you do that? Also, were you able to fix yours?
xdagee said:
What does it mean, and how do you do that? Also, were you able to fix yours?
Click to expand...
Click to collapse
Call your carrier
nobreak1970 said:
Call your carrier
Click to expand...
Click to collapse
I did call, that's when i was told esim is been blocked by OEM.
xdagee said:
I did call, that's when i was told esim is been blocked by OEM.
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Click to collapse
Sounds like you need to have them send you a physical sim card.
Actually nothing's blocked. Your carrier is ignorant.
Phase 1 of 4. Check with your carrier to determine if it's supported before configuring an eSIM. Launch the Settings application. Phase 2 of 4. Touch SIMs. Step 3 of 4: Click Download a SIM rather? Phase 4 of 4. Tap Next, then proceed as directed.
xdagee said:
I did call, that's when i was told esim is been blocked by OEM.
Click to expand...
Click to collapse
Ask for higher level support. Someone must know what to do. When I first started with VZW years ago I finally was connected to the one person who knew how to activate it. Now they all know but it took a while. Is switching carriers an option? Tell them your OEM unblocked it now it's up to you guys. Eventually they will need to send you a qr code for it to work.
lucyoscar said:
Phase 1 of 4. Check with your carrier to determine if it's supported before configuring an eSIM. Launch the Settings application. Phase 2 of 4. Touch SIMs. Step 3 of 4: Click Download a SIM rather? Phase 4 of 4. Tap Next, then proceed as directed.
Click to expand...
Click to collapse
Actually, I requested the eSIM from my provider. They sent an email following the steps with a QR code you just listed to activate my eSIM. I did that, and the end result is the screenshot that I posted. I called to report the issue, and I was told I should check with my OEM, (it happens because the OEM has blocked the eSIM). So I had to post here to find out if anyone is been faced with this issues.
bobby janow said:
Ask for higher level support. Someone must know what to do. When I first started with VZW years ago I finally was connected to the one person who knew how to activate it. Now they all know but it took a while. Is switching carriers an option? Tell them your OEM unblocked it now it's up to you guys. Eventually they will need to send you a qr code for it to work.
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Yes, exactly what I was thinking—I called again and got the same guy. So I will keep trying until I get a different person who will know how to activate it. Also, I'm hoping for a March update and will try again. Something will hopefully be fixed.
xdagee said:
Yes, exactly what I was thinking—I called again and got the same guy. So I will keep trying until I get a different person who will know how to activate it. Also, I'm hoping for a March update and will try again. Something will hopefully be fixed.
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There's nothing wrong with the phone so an update will not help. Keep trying.

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