Huawei p10 stucked in eRecovery mode - Huawei P10 Questions & Answers

Hi everybody i need your help. I decided to flash my huawei p10 about a month ago and all went pretty fine. Now the problem has appeared: a few days after flashing it, the phone shutted down and never switched on. The eRecovery logo appears but i can't donwload the package (error getting package info). I followed a guide that suggested me to relock bootloader and go back to stock and so did I.
The problem still remains. I've tried to manually install a new firmware by micro sd but the dowload mode doesn't appear as it should.
Is there a solution?
Thank you

You should find how to properly configure wifi router, download fullota rom, download frimware founder (configure it). Check it in google, will be a lot of post about that. So you will fix you phone. In your situation nothing else will help you ( i had same problem.)

Tommasavas said:
You should find how to properly configure wifi router, download fullota rom, download frimware founder (configure it). Check it in google, will be a lot of post about that. So you will fix you phone. In your situation nothing else will help you ( i had same problem.)
Click to expand...
Click to collapse
I guess I have to do it by pc because the phone can't be used. Is that right?

Related

Wiped with Locked Bootloader :/

Hello,
My P9 is completed Wiped and dont want to Install a Firmware via DLOAD everytime i try to install it fails.
I cant use Fastboot because i have the Bootloader Unlock but the OEM is Locked.
I dont have the TWRP Recovery i only have the eRecovery.
Please Help me ..Thank you...
Mangono said:
Hello,
My P9 is completed Wiped and dont want to Install a Firmware via DLOAD everytime i try to install it fails.
I cant use Fastboot because i have the Bootloader Unlock but the OEM is Locked.
I dont have the TWRP Recovery i only have the eRecovery.
Please Help me ..Thank you...
Click to expand...
Click to collapse
I guess you and I are stuck with the same problem.
jonezie said:
I guess you and I are stuck with the same problem.
Click to expand...
Click to collapse
I solved The Problem if you need help say it
Mangono said:
I solved The Problem if you need help say it
Click to expand...
Click to collapse
Please help me out
Guide
jonezie said:
Please help me out
Click to expand...
Click to collapse
So i cant Garantee that this will work for you but it worked verry fine with my (EVA-L09).
1. I started my P9 in Fastboot Mode (Hold Volume Down + Connect USB Cable)
2. I used the Programm DC Phonix 35 at First and used Method 2 (see Link). I used the File for the Dual Sim Version (EVA-L19, you find the File on the Data Base of the DC Phonix Tool) of the P9 because there is no Version for the Solo Sim. But it worked verry fine.
3. After i completed Method 2 i started the Phone and saw that it worked again but it is an verry small android version with no function exept Phone Settings and some Huawei Internal Software.
4. I restarted the Phone into the Fastboot Mode and used Method 1 with the Update.app of the Firmware EVA-L09C432B136. But only do step 1. Step 2 will not work !! After the Process was completed i restarted it and it worked.
5. After that i Searched in the Android Options for an Update and found the EVA-09C432B182. You need to install it to fix some errors. After the Phone installed by itself the B182. I used the Huawei Updater with the Hisuite to Upgrade to B361 because the Phone didnt found a new Version by itself. Guide for Huawei Updater with Software Links
And now my P9 is on the EVA-09C42B361 and can find updates by itself i know the new B383 is out but i will wait a week than the Phone will find the Update by itself and i dont want to Brick it again. In the next Days your Phone will show you that the B383 is avalible.
I hope my Little Guide can Help you. If you have any Problems please write me I know that the DC Phonix tool costs Money but it was the only way it helped me. But i have some credits left at my account i think you can use them if you want
Sorry for my Bad english if there are some questions left please write me
Mangono said:
So i cant Garantee that this will work for you but it worked verry fine with my (EVA-L09).
1. I started my P9 in Fastboot Mode (Hold Volume Down + Connect USB Cable)
2. I used the Programm DC Phonix 35 at First and used Method 2 (see Link). I used the File for the Dual Sim Version (EVA-L19, you find the File on the Data Base of the DC Phonix Tool) of the P9 because there is no Version for the Solo Sim. But it worked verry fine.
3. After i completed Method 2 i started the Phone and saw that it worked again but it is an verry small android version with no function exept Phone Settings and some Huawei Internal Software.
4. I restarted the Phone into the Fastboot Mode and used Method 1 with the Update.app of the Firmware EVA-L09C432B136. But only do step 1. Step 2 will not work !! After the Process was completed i restarted it and it worked.
5. After that i Searched in the Android Options for an Update and found the EVA-09C432B182. You need to install it to fix some errors. After the Phone installed by itself the B182. I used the Huawei Updater with the Hisuite to Upgrade to B361 because the Phone didnt found a new Version by itself. Guide for Huawei Updater with Software Links
And now my P9 is on the EVA-09C42B361 and can find updates by itself i know the new B383 is out but i will wait a week than the Phone will find the Update by itself and i dont want to Brick it again. In the next Days your Phone will show you that the B383 is avalible.
I hope my Little Guide can Help you. If you have any Problems please write me I know that the DC Phonix tool costs Money but it was the only way it helped me. But i have some credits left at my account i think you can use them if you want
Sorry for my Bad english if there are some questions left please write me
Click to expand...
Click to collapse
Thanks so much for your help. I'll follow these steps as you've stated and see how it goes. By the way, I'm on single-sim Eva-L09C432B378. I'll try use the DC Phoenix 35 but it will cost me money as you've said. May I please use your leftover credits at your account?
Thanks in advance
jonezie said:
Please help me out
Click to expand...
Click to collapse
No Problem Please write me a Personal Message i dont Post My Account in this Public Thread

NRD90M TEST KEYS - factory reset - no keyboard

Hey, few weeks ago i had an upgrade to EMUI 5.0 on my EVA-LO9 P9. Since the update i've lost all the applications like calculator, camera etc etc. Bluetooth was not workign aswell. So i checked on forums and i red that i've to do a rollback. I tried but it was stopping at 5% every time giving an unknown error. So after that i did factory reset using volume up and power key button while phone was off. After that i had to configure my phone again but i can't, because i don't have keybord. Only voice keyboard is working and obviously i can't enter my google account using it. So i can't move any files to my P9 from PC and vice versa to try rollback with other files. Can't get access to android at all. Do you guys know what should i do? My phone is semi-bricked right now.
Thanks in advance for a fast answer, i have to get it to work ASAP.
Regards!
Try to install 3rd party keyboard via moboginie... Make sure the developer option and debugging is enabled. Then try the rollback package. It should work then
But the thing is that i can't even enter developer options to enable debugging.. because I cant get past adding a google account to my device. I don't have access to my android at all. I dont have access to my P9 from my PC when i connect it via usb aswell.
pps01 said:
Hey, few weeks ago i had an upgrade to EMUI 5.0 on my EVA-LO9 P9. Since the update i've lost all the applications like calculator, camera etc etc. Bluetooth was not workign aswell. So i checked on forums and i red that i've to do a rollback. I tried but it was stopping at 5% every time giving an unknown error. So after that i did factory reset using volume up and power key button while phone was off. After that i had to configure my phone again but i can't, because i don't have keybord. Only voice keyboard is working and obviously i can't enter my google account using it. So i can't move any files to my P9 from PC and vice versa to try rollback with other files. Can't get access to android at all. Do you guys know what should i do? My phone is semi-bricked right now.
Thanks in advance for a fast answer, i have to get it to work ASAP.
Regards!
Click to expand...
Click to collapse
I had a similar problem today. So I was on EVA-L19C432B383 and wanted to downgrade to EVA-L19C432B378 with dload method.Updated went 100% then a message came up at boot stating storage requires password or something like that. Then I read on a forum to wipe data/factory reset. I did that and the problem with the keyboard appeared(only voice). Flashed like 10 stock roms but didn't manage. SOOO finally after 7 frustrating hours I was able to flash (dload method) the rollback from N to MM update from this link www .stechguide.com/downgrade-huawei-p9-from-android-nougat-to-marshmallow/ the european version (Download Huawei P9 Nougat Rollback Package for EVA-L09 (Europe) it works for L19 also) and then I flashed the rom EVA-L19C432B182. Thank god It was alive again (the rom I downloaded using firmware finder for pc). Hope it helps!
pps01 said:
Hey, few weeks ago i had an upgrade to EMUI 5.0 on my EVA-LO9 P9. Since the update i've lost all the applications like calculator, camera etc etc. Bluetooth was not workign aswell. So i checked on forums and i red that i've to do a rollback. I tried but it was stopping at 5% every time giving an unknown error. So after that i did factory reset using volume up and power key button while phone was off. After that i had to configure my phone again but i can't, because i don't have keybord. Only voice keyboard is working and obviously i can't enter my google account using it. So i can't move any files to my P9 from PC and vice versa to try rollback with other files. Can't get access to android at all. Do you guys know what should i do? My phone is semi-bricked right now.
Thanks in advance for a fast answer, i have to get it to work ASAP.
Regards!
Click to expand...
Click to collapse
you have to flash the data package from my twrp, you just updated the core system.
Could you give me your current build id? (example: L09CxxxBxxx)
this is exactly what happened to my p9+
any solutions? mine is still stuck like this. the only firmware that finished installing is the south east asia but when it optimizes the phone, it fails. and back to nrd90m.
step by step guide on how to fix this please?

Stuck on honor logo

Ive had this problem for ages and tried everything i can think of. hopefully by now someone has experienced the same problem and solved it.
*My phone is stuck on honor boot logo
*i can access e-recovery
*i can access stock recovery
*i can access fastboot and device is recognised on my laptop
* i can wipe cache and factory reset successully and have done many times
*i can and have used the dload (3 button method) to flash stock rom successfully
Now the problem is that although i have flashed the earliest stock rom NEM-L51C432B102 it fails saying incorrect package!!!i think this is because my phone came with B103 or B104 and you can only flash from what your phone originally had and up.
I have flashed NEM-L51C432b120 and also NEM-L51C432b130 and although it says successful it reboots and remains stuck on honor boot logo!
I have entered fastboot and i can issue commands but they all fail saying REMOTE COMMAND NOT ALLOWED.
I can't use ADB because it doesn't recognise my device. Obviously ADB and FASTBOOT wont work because i can't access developper options and select enable USB debugging or OEM Unlock because the phone is stuck on honor boot logo.
Also my bootloader must be locked. I have the unlock code but i can't issue the command FASTBOOT OEM UNLOCK XXXXXXXXXXXXXXX because as mentioned before it says FAILED REMOTE COMMAND NOT ALLOWED.
I have even tried flashing rollback packages(there isnt one for NEM-L51)for other models, followed by flashing stock rom for my model device.
When i bought the phone it came with either the B103 or B104 package but after months of searching i can't find on the internet.
Is my phone a lost cause??? is it hard bricked? So i am praying that there is a guru out there who can solve this very strange problem.
Many thanks in advance.
iantechie1979 said:
Ive had this problem for ages and tried everything i can think of. hopefully by now someone has experienced the same problem and solved it.
*My phone is stuck on honor boot logo
*i can access e-recovery
*i can access stock recovery
*i can access fastboot and device is recognised on my laptop
* i can wipe cache and factory reset successully and have done many times
*i can and have used the dload (3 button method) to flash stock rom successfully
Now the problem is that although i have flashed the earliest stock rom NEM-L51C432B102 it fails saying incorrect package!!!i think this is because my phone came with B103 or B104 and you can only flash from what your phone originally had and up.
I have flashed NEM-L51C432b120 and also NEM-L51C432b130 and although it says successful it reboots and remains stuck on honor boot logo!
I have entered fastboot and i can issue commands but they all fail saying REMOTE COMMAND NOT ALLOWED.
I can't use ADB because it doesn't recognise my device. Obviously ADB and FASTBOOT wont work because i can't access developper options and select enable USB debugging or OEM Unlock because the phone is stuck on honor boot logo.
Also my bootloader must be locked. I have the unlock code but i can't issue the command FASTBOOT OEM UNLOCK XXXXXXXXXXXXXXX because as mentioned before it says FAILED REMOTE COMMAND NOT ALLOWED.
I have even tried flashing rollback packages(there isnt one for NEM-L51)for other models, followed by flashing stock rom for my model device.
When i bought the phone it came with either the B103 or B104 package but after months of searching i can't find on the internet.
Is my phone a lost cause??? is it hard bricked? So i am praying that there is a guru out there who can solve this very strange problem.
Many thanks in advance.
Click to expand...
Click to collapse
Oh well. Seriously this is the same issue my frn asked me to help. This is soo serious that we can only unbrick through update.app or else service center. Since u said dload method works but stucks device on bootlogo. U need to visit service center if under Warranty
iantechie1979 said:
When i bought the phone it came with either the B103 or B104 package but after months of searching i can't find on the internet.
Is my phone a lost cause??? is it hard bricked? So i am praying that there is a guru out there who can solve this very strange problem.
Many thanks in advance.
Click to expand...
Click to collapse
Flash these files and it should, most probably, be fine.
use dload method as given here- https://forum.xda-developers.com/showpost.php?p=73954487&postcount=240
as there are many different opinions on this method of using only update.app file but thats not true and it should be all the files.
Main file - http://update.hicloud.com:8180/TDS/data/files/p3/s15/G1165/g104/v71812/f1/full/update.zip
Data file- http://update.hicloud.com:8180/TDS/...1812/f1/full/hw/eu/update_data_full_hw_eu.zip
Flash both the files in order. 1st file will restore your system but then you need to have 2nd file so that apps are installed and all working fine.
After 1st file, it may reboot on its own and stuck on honor logo, reboot to recovery and then do factory reset, it will be fine.
Then let it boot to set up. Dont set your phone. Shutdown and flash the 2nd file.
boot and set up.
Good luck. Please provide feedback once done. In case of further issue, let me know and will dig more into this.
Oh this is hard.
chrisleLP said:
Oh this is hard.
Click to expand...
Click to collapse
What is hard?
shashank1320 said:
What is hard?
Click to expand...
Click to collapse
This problem.
chrisleLP said:
This problem.
Click to expand...
Click to collapse
you cant follow simple instructions? you shouldnt be on this forum if youre not ready to lose data or brick your device.
Thanks for your input so far people. Much appreciated. @shashank1320 I am downloading the files you suggested and will flash them exactly according to your instructions. I will get back to you in a couple of days with the result. Fingers crossed.
gopinaidu77 said:
Oh well. Seriously this is the same issue my frn asked me to help. This is soo serious that we can only unbrick through update.app or else service center. Since u said dload method works but stucks device on bootlogo. U need to visit service center if under Warranty
Click to expand...
Click to collapse
Unfortunately my warranty has expired. The annoying thing is that if i had sent my device off six months ago when this first happened it would still be under warranty but in the UK there is only 1 service center, yes 1, and its hundreds of miles away! So i figured i could solve it myself. You live and learn.
Hey there everyone. I still havent managed to solve the issue with my device and its not through lack of trying. I have re downloaded all of the stock firmwares that you can possibly find on the internet. I also found one ive necer seen before. Its a full service repair b355. Fingers crossed, a miracle might happen and it will just boot up like when i first bought it. to begin with tho, i'm going to start with b102 and work through them b120, b130 ,b130rollback ,b350(beta), b350, b355 and then the b355 full service repair! I also got a couple of rollback packages(around 80mb) if all else fails.
I know, i'm nuts!! Finally before i admit defeat i'm going to part with £15 to buy credits for the dc-unlocker and dcPhoenx programs. From what ive read it has a good chance of solving it. I've taken soooo long before considering this option because i think its wrong that someone(s) is making loads of money from this. Why havent huawei/honor included a similar program in hi-suite. Anyway ive gone off on a tangent.
One last question though. Strangely enough i only just thought of it recently....
Is it a necessity to have your sim card in the tray as well as the sd-card????? All this time i havent had a sim in the phone as its in a crappy old one so i can still communicate with the world!!!!
Thank you to everyone for taking your time to read this. I hope a solution is possible.
iantechie1979 said:
Hey there everyone. I still havent managed to solve the issue with my device and its not through lack of trying. I have re downloaded all of the stock firmwares that you can possibly find on the internet. I also found one ive necer seen before. Its a full service repair b355. Fingers crossed, a miracle might happen and it will just boot up like when i first bought it. to begin with tho, i'm going to start with b102 and work through them b120, b130 ,b130rollback ,b350(beta), b350, b355 and then the b355 full service repair! I also got a couple of rollback packages(around 80mb) if all else fails.
I know, i'm nuts!! Finally before i admit defeat i'm going to part with £15 to buy credits for the dc-unlocker and dcPhoenx programs. From what ive read it has a good chance of solving it. I've taken soooo long before considering this option because i think its wrong that someone(s) is making loads of money from this. Why havent huawei/honor included a similar program in hi-suite. Anyway ive gone off on a tangent.
One last question though. Strangely enough i only just thought of it recently....
Is it a necessity to have your sim card in the tray as well as the sd-card????? All this time i havent had a sim in the phone as its in a crappy old one so i can still communicate with the world!!!!
Thank you to everyone for taking your time to read this. I hope a solution is possible.
Click to expand...
Click to collapse
No need of sim card in tray while using dload. Just sd card is fine. Let me go through it again and try to help before you go for 15 dollars for dc phoenix
shashank1320 said:
No need of sim card in tray while using dload. Just sd card is fine. Let me go through it again and try to help before you go for 15 dollars for dc phoenix
Click to expand...
Click to collapse
Yeah i didn't think it made any difference but its good to make sure.
i'll be waiting patiently for any golden nuggets of help you can give me.
thanks shashank1320,:fingers-crossed:
iantechie1979 said:
Yeah i didn't think it made any difference but its good to make sure.
i'll be waiting patiently for any golden nuggets of help you can give me.
thanks shashank1320,:fingers-crossed:
Click to expand...
Click to collapse
Did you flash those files i given? If not can try. Else i will have to look for other alternative
yeah i downloaded those files you had mentioned in your post and followed the instructions to the letter.
I've got a suggestion if you have tried all these above.
Can you try the following on ADB and then try to unlock OEM again.
fastboot oem relock YourUnlockCode
I've done the same and it helped, even when bootloader displayed UNLOCKED. Please try it. :good::good:
Click to expand...
Click to collapse
Click to expand...
Click to collapse
@shashank1320 Hi, i have similar problem with my NEM-L21 device... I tried to flash the Elite ROM v5.1 but i didnt succeed so i decided to restore my old rom from backup with TWRP. When i restored it it just didnt load. It was stuck on honor logo for a long time. I tried the dload method many times but nothing worked so far. I even tried unbrick it with HUAWEI Multi-tool but it also didnt worked.
Now i cant acces anything, just fastboot. I cant even turn off the device. Please can you help me somehow?
NameNotFound74 said:
@shashank1320 Hi, i have similar problem with my NEM-L21 device... I tried to flash the Elite ROM v5.1 but i didnt succeed so i decided to restore my old rom from backup with TWRP. When i restored it it just didnt load. It was stuck on honor logo for a long time. I tried the dload method many times but nothing worked so far. I even tried unbrick it with HUAWEI Multi-tool but it also didnt worked.
Now i cant acces anything, just fastboot. I cant even turn off the device. Please can you help me somehow?
Click to expand...
Click to collapse
Try unlocking the bootloader again even if it is unlocked. It will factory reset the device and it should boot fine. Have stuck on this many a time and this was the method i followed.

Phone without OS, bricked

Hi everyone, I tried looking all over the internet for my problem and can't see to find any solution.
The thing is, and I'm going to explain from the beginning. Several month's ago I upgraded mi p9 from android 7 to android 8 via the guide that's here on XDA, everything worked out just fine. But a couple of weeks ago I was gonna restore my phone to stock, so that that I can use it as "new" as my second phone because I bought another one. The thing is, that I think I make a factory reset the wrong way, because I did it from TWRP instead in the options menu. And since then the phone just won't work. I tried flashing tru TWRP LineaneOS but it just get bootloop in the animation and then restart. I tried installing stock Oreo and stock Nougat via the dload process and it just give me error's or it doesn't even pass 5% installation and then gives errors. I tried flashing rom via fastboot mode with Hwota, ADBToolkit, and others method that I found and nothing, anything seens to work. And I really want to restore the phone so that I can use as my second phone (for work).
If anybody can help I would gladly appreciated. If I can have stock Oreo again that's fine, if I can have another rom with Oreo that would be nice too, and if the only option is to have stock nougat again, that wouldn't be a problem either. I just want my phone back xD
Thanks!
Try to restore your Phone from Erecovery
try flashing B550 from HuRUpdater on TWRP
Wattsensi said:
try flashing B550 from HuRUpdater on TWRP
Click to expand...
Click to collapse
My friend you're a life saver, I didn't find that B550 you said, but I flash B520 i think, and at first I tought it didn't work because it got stuck on huawei logo, after some time, and after doing something on erecovery that I don't know what I did because it was in chinese, the phone finally boot just fine.
So once again, thanks!
sebasmadd said:
My friend you're a life saver, I didn't find that B550 you said, but I flash B520 i think, and at first I tought it didn't work because it got stuck on huawei logo, after some time, and after doing something on erecovery that I don't know what I did because it was in chinese, the phone finally boot just fine.
So once again, thanks!
Click to expand...
Click to collapse
B552 came out with Oct 2020 vendor security patch, enjoy
https://pro-teammt.ru/en/online-firmware-database-ru/?firmware_model=EVA-&firmware_page=0

I think I killed my phone

I am in a terrible dead end as I cannot recover my phone. I accidantelly put the wrong firmware to my p40 pro and now it restarts after a couple off minutes not giving me the time to install Hisuite and try another firmware. I also tried the eRecovery but I got the "Get package info failed" message. Also I tried through USB to update the phone but it gets stuck at 5%. I hope someone can help me. Thanks
Sorry to hear but the only way to get it working again is going do Huawei service center for motherboard replacement.
lillosnx said:
I am in a terrible dead end as I cannot recover my phone. I accidantelly put the wrong firmware to my p40 pro and now it restarts after a couple off minutes not giving me the time to install Hisuite and try another firmware. I also tried the eRecovery but I got the "Get package info failed" message. Also I tried through USB to update the phone but it gets stuck at 5%. I hope someone can help me. Thanks
Click to expand...
Click to collapse
There are paying tools I have access to, like DC's ones, which can allow you to force flash back the right packages from 'USB update mode'.
- I could fix you up remotly for a donation, PM me.
It seems to me you 'just' installed the wrong LGRPx base package for your device variant.
Happen to my device once and huawei service center replace the main board under warranty.
Try hard reset
lillosnx said:
I am in a terrible dead end as I cannot recover my phone. I accidantelly put the wrong firmware to my p40 pro and now it restarts after a couple off minutes not giving me the time to install Hisuite and try another firmware. I also tried the eRecovery but I got the "Get package info failed" message. Also I tried through USB to update the phone but it gets stuck at 5%. I hope someone can help me. Thanks
Click to expand...
Click to collapse
You can search for the model and follow the steps on how to reset it I mean the hard reset.
happened to me and the only solution is to visit Huawei customer care center for motherboard replacement.
happened to me also, flashed LGRP6 instead of LGRP4, i fixed it remotely with someone who have access to some paid tools
oslo83 said:
There are paying tools I have access to, like DC's ones, which can allow you to force flash back the right packages from 'USB update mode'.
- I could fix you up remotly for a donation, PM me.
It seems to me you 'just' installed the wrong LGRPx base package for your device variant.
Click to expand...
Click to collapse
I did not managed with DC & octoplus tools.
It complains about verlist.
---------- Post added at 12:38 ---------- Previous post was at 12:38 ----------
saleemz said:
happened to me also, flashed LGRP6 instead of LGRP4, i fixed it remotely with someone who have access to some paid tools
Click to expand...
Click to collapse
Any idea what were the tools involved ?
A huawei cant be dead just installing wrong firmware.
There is no need to replace motherboard.
Can be recovered using paid tools
So far, it seems to me paying tools are failing on LGRP6 builds and on P40Pro+ devices without using physical testpoint mode.
When software testpoint mode just works fine on LGRP4 builds and P40Pro device.
Mrt dongle work fine
oslo83 said:
So far, it seems to me paying tools are failing on LGRP6 builds and on P40Pro+ devices without using physical testpoint mode.
When software testpoint mode just works fine on LGRP4 builds and P40Pro device.
Click to expand...
Click to collapse
For anyone with a bricked phone, oslo83 helped me fix my bricked p40 pro, over remote connection. I downgraded to the wrong firmware, and it would restart after one min in android. Phone is perfect now, and Google services works great. Cheers.

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